Learning Manager Jobs

Analyst and Database Manager

· Hours: 3-4 days per week.

· Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London.

· Reporting to: Director of Brand and Digital.

· Benefits: Flexible working arrangements, 28 days of annual leave + 1 day for your birthday (pro rata for part time), pension scheme.

· Key relationships: External relationships with CRM agency, contact across the organisation.

· Salary: £40,000 FTE per annum (pro rata for part time).

Are you a talented data-oriented professional who can work at pace to create insights that drive organisational decisions and oversee the data at our healthcare charity? If so, there’s an exciting and vital role waiting for you where you can make a difference to our global community. 

Job description

This is an exciting opportunity to be at the heart of the Charity operations. This role will help to continue to transform the way the Charity uses data to make decisions. As data is at the heart of our organisational strategy for our next phase, you will play a big role in making an impact through this role. You will ensure the correct systems, processes and training are in place for gathering, storing, processing, analysing and reporting on data.

· Primarily the postholder will be responsible for: the delivery of dashboards, KPI reports, analysis and insights to the organisation to drive organisational strategic decisions.

· The effective and smooth management and upkeep of our database (MS Dynamics) as well as the organisation’s use of our database ensuring data is accurate and able to be used efficiently by the organisation.

The role involves understanding different systems and processes, and working with data challenges. You must be able to keep the end user in mind in your decisions, as the community is at the heart of all we do.

If you’d like to join us, we invite you to apply as soon as possible.

Main Duties and Responsibilities

· Analysis and reporting

o Lead on the delivery of dashboards, KPI reports, analysis and insights to the organisation to drive organisational decisions and demonstrate our impact.

o Identify trends within our database to inform our activities to drive engagement of our community and the loyalty and retention of our supporters.

o Run regular reports to communicate our database reach and scope, including using Power BI for data visualisation.

o Build and run regular activity reports, post-campaign reports and in-depth analytical reports to provide data-driven insight into supporter behaviour, using CRM, Excel and other relevant tools.

· Campaign management and data selection support

o Support fundraising team and community engagement teams with their data selections for email, mail shots, webinars, survey distribution and any other communication to members or supporters. Work with colleagues to understand their data needs, then schedule and project manage all data selections and segmentation.

o Work to ensure smooth data management from start to finish of campaigns.

· Data and database lead

o Lead on all data activity for the Charity, being responsible for the integrity of our data and adherence to protocols.

o Identify developments needed to the MS Dynamics database system to help the organisation achieve its goals.

o Ensure our database serves as a single customer view by connecting data through automations (supporting our external database provider).

o Build supportive relationships with colleagues to ensure their data needs are fully understood and met, including ensuring the right data is available for email selections (Dot Digital).

o Provide training and support to staff so they are able to confidently use the database as relevant to their roles.

o Creating and/or improving data-related policies and processes.

o Assist in the diagnosis of data and database problems and research solutions.

· Compliant use of data

o Ensure data processes are within relevant legislation, including GDPR and other data protection legislation.

· Data integrity and quality

o Advise and accurately maintain all data protocols and ensure that all data activity is promptly scheduled and actioned.

o Ensure regular ‘house-keeping’ functions to ensure that standard data is maintained at a high level.

o Ensure individual entries and bulk uploads and imports from website and Excel spreadsheets are performed accurately and on time.

· Supplier management

o Work with 3rd party suppliers to help scope and deliver database changes and perform UAT.

· Customer support processes

o Work with colleagues to ensure all supporter enquiries and interactions are dealt with promptly and efficiently – such as FAQ’s, responses etc.

· Line management

o Management of the Digital and Database Administrator, ensuring they are able to perform their role effectively.

Key Skills

Experienced and skilled data analyst with database management experience, keen to make a positive difference through their work.

Database Management and Analysis

· A passion for all things data-related.

· Strong analysis skills, confident with Power BI and advanced Excel, confident in delivering dashboards, reports and analysis to drive decision-making. Strong, demonstrable experience with Microsoft Dynamics, our database system, including testing database development.

· Able to deal with sensitive / confidential information.

· Strong understanding of GDPR and other data protection frameworks.

· Strives to improve and streamline processes.

· Able to identify system development needs to optimise the use of data across the organisation.

· Able to assess and problem-solve conflicting data to find resolutions.

· Able to generate routine reports from the database accurately.

· Strong attention to detail, methodical and accurate.

· Keeps an eye on the big picture of the charity goals and ensure all data development is aligned to this.

General

· Able to drive change – enjoys seeing improvement delivered.

· Experienced in managing supplier relationships.

· Excellent time management skills with the ability to prioritise own workload, deal with conflicting demands and work under pressure to meet tight deadlines.

· Proficient with Microsoft Office and, in particular, strong skills in Excel including knowledge of formulas, pivot tables and graphs.

· Ability to work well as part of a small team and be able to develop as part of that team.

· Strong interpersonal skills.

· Excellent written and oral communication skills.

· Proactive approach, keen to self-teach new techniques and methodologies.

About Overcoming MS

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices alongside medication benefit physical and mental health.

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information comes from a reliable source so they believe in it and adopt the changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.

By working at Overcoming MS, you can help make a difference to the lives of those impacted by multiple sclerosis.

Working location and hours  

You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings. 

What can we offer you?  

Our staff benefits include:  
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays  
• Flexible working  
• Remote working  
• Pension  
• Employee Assistance Programme  

How to apply  

Please send your CV and a covering letter by midnight on Tuesday 4th February 2025. Please respond ASAP, as we will start screening candidates as soon as we receive applications.  The role may close early if we find the right candidate.

In your covering letter, please let us know:  

· Your motivation for applying for the role 

· Your notice period  

· Your current location.  

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.  

No agency contact, please.  

Department/team: Community Fundraising, Events and Innovations

Contract: 12 month fixed term, full time

Interview dates: Monday 17th or Tuesday 18th February (virtual)

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
  family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
  commitment to employee health and wellbeing.
• We have a Menopause Friendly accreditation and are a Disability Confident employer

Join our Community Fundraising team and play a leading role within key supporter projects to drive growth and improvements to our community fundraising programme.

As a Community Fundraising Manager for Dementia UK you will collaborate with the Senior Community Fundraising Manager to support and implement a fundraising strategy to develop the annual community fundraising budget. You will be responsible for delivering high-value supporter stewardship and fostering strong working relationships across internal Dementia UK teams to advance plans for automating supporter journeys, particularly in partnership with the Database and Marketing & Communications teams.

You will oversee the recruitment, training, and development of staff in accordance with Dementia UK policies and practices, including regular supervision meetings and annual appraisals. You will facilitate regular team meetings and workshops to ensure staff progress towards objectives, providing coaching and sharing skills to enhance staff performance.

Additionally, you will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and continuously leverage supporter insight data and external trend analysis to identify opportunities for income growth and operational improvements. You will also ensure the maintenance of accurate supporter database records in compliance with Dementia UK’s policies and processes.

To succeed in this role, you will have a proven track record of delivering income across community fundraising streams, and an understanding of effective relationship fundraising techniques. You will be a strong motivator with experience in using a relationship database to support, inform and report on fundraising activity.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact our recruitment team.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Senior Supervisor

Staff and Client Development - Senior Supervisor

Are you a dedicated care supervisor or senior support worker seeking your next career move? We’re looking for a passionate individual to join our team and make a difference in the lives of those we support.

Benefits: Pluxee employee benefits, generous 15 paid sick days and annual leave allowance of 33 days (inclusive of bank holidays, note the service is closed only on Christmas day, boxing day and new year's day), Employee Assistance Programme - with access to free counselling, legal advice etc. Work based pension contribution. 

Work Pattern: Full time (Shift Work including some evening and Saturday with opportunities for overtime during peak periods).

Hours: 36 hours per week  - £30,000 to 32,0000

Location: Based at HF Mencap (Within Hammersmith and Fulham and surrounding London Boroughs)

Staff are expected to support people with learning disabilities in the local community and across London as required.

Context:
We are seeking a creative and challenge-driven individual passionate about making a positive impact. The ideal candidate can confidently make decisions under pressure.

Strong IT skills are essential for updating our rota system (BrightHR) and creating and reviewing risk assessments and support plans using Log My Care, while ensuring compliance with data protection laws.

Self-motivation and commitment to achieving optimal outcomes for those we support are crucial. You will collaborate with the Service Manager and MyLife Team to ensure high-quality support and compliance with health and safety standards. Your work should reflect HF Mencap’s values and focus on person-centred services.

All individuals accessing our services must receive support aligned with HF Mencap’s ethos and the best practices outlined in the Care Standards Act 2014.

Requirements:
- Previous experience as a care supervisor or senior support worker
- Strong communication and interpersonal skills
- A passion for providing exceptional care 
- Willingness to work towards a Diploma in health and social care level 4/5 whilst in post.
- Experience in monitoring and maintaining accurate and up-to-date records (both electronic and paper).
- Proficiency in Microsoft Office (Word), Publisher, Email etc.

Nice-to-Have Qualifications and Skills: 

•  Experience within the social care sector and working with people who have learning disabilities and or autism.
• Understanding of health and safety issues. 
•  Knowledge of food hygiene and personal hygiene practices.
•  Experience in driving culture change within teams.  

Job Role Overview:
Main purpose of the role: 
As a role model, you will demonstrate excellent support to individuals accessing our services. You will assist the Service Manager and Centre Supervisor in effectively teaching, supporting, and managing the support worker team. Your contribution will be vital in ensuring our services are well-led, safe, caring, effective, and responsive.

• Your role will involve leading in creating and updating relevant risk assessments, support plans, and Personal Emergency Evacuation Plans (PEEPs). 
•  You will work with the MyLife team to create community inclusion plans or help with goal setting for our clients.  
• You will be open to learning how to make information accessible through Easy Read formatting where needed. 
•  We want you to nurture and inspire individuals who join HF Mencap, contributing to the development of a skilled staff team that provides exceptional support services across the sector. 
•  Additionally, you will work with the team to gather feedback from our stakeholders—including people accessing our services, families, carers, and social workers—to help shape and improve service delivery.  
• You will be required to adhere to both internal and external standards set by our funders and the Local Authority.  
• While you have core responsibilities within this role, it is expected that you will adapt to meet the needs of the service. This may include undertaking support worker duties when necessary to maintain appropriate staffing levels.  
• Your tasks may include providing personal care and supporting individuals with various disabilities as they participate in different activities offered at our Centre, as well as helping them access local community facilities. 

 
Core Responsibilities:
Induction and Onboarding:
Deliver thorough induction sessions for new recruits to ensure a smooth onboarding process, familiarising them with organisational policies, procedures, and expectations. This may include demonstrating best practices during their two-week shadowing period.  

Responsive and Person-Centred Care:
Carry out your work in a responsive, inclusive, and person-centred manner. 

Centre Supervision:
Cover for the centre supervisor as required to maintain the smooth daily operation of the Support Service.  

Probation and Staff Supervision:
Monitor upcoming probation review dates and notify the manager accordingly. Conduct supervision and review meetings with support staff, setting clear targets and evaluating progress toward achieving them.  

Reflective Practice:
Lead support staff in using reflective practice to enhance their learning and development.  

Rota Management:
Update the rota using relevant systems to provide coverage for the MyLife Centre manager as needed.  

Data Protection:
Handle private and sensitive information by following the correct data protection protocols.  

Standards of Care:
 Ensure you and your support staff offer the highest standards of care and support to each person accessing our services.  

Documentation:
Ensure all documentation related to an individual’s needs and choices is current, comprehensive, represents the views of the person and their family, and is used daily to inform practice.  

Community Engagement:
Ensure you and your staff assist and encourage individuals to engage in community life, develop and maintain relationships, explore leisure options, learn life skills, and express themselves.  

Risk Assessments:
Complete and document risk assessments as needed.  

Health and Well-Being:
Promote the health, safety, and well-being of the individuals we support while respecting their personal choices and empowering positive risk-taking.  

Collaborative Culture:
Develop a collaborative working culture that benefits the individuals we support.  

IT Utilisation:
Make full use of IT systems and support staff in maximising their use in their roles. 

On-Call Phone Management:
You will be jointly responsible for managing the on-call phone, used within the centre and held by supervisors to address inquiries from parents and staff. This responsibility is shared with another supervisor and includes maintaining the phone during out-of-hours periods. The on-call phone remains active 7 days a week, and you will ensure timely and appropriate responses to calls during your designated shifts.  

Confidentiality:
Always maintain confidentiality.  

Community Involvement:
Recognise the importance of community involvement for the individuals you support. Actively promote their participation in the local community by organising and scheduling engaging community outings.

Flexibility:
Work flexibly to respond to the needs and wishes of the individuals you support, which may include completing on-call duties.  

Safeguarding:
Protect the individuals being supported from abuse and poor practice by undertaking Safeguarding Adults Training to understand how, when, and to whom to report concerns.  

Personal Care:
Support individuals with personal care requirements, including supporting them with toileting needs, the use of hoists, and PEG feeding (training will be provided).  

Flexible Responsibilities:
Understand that the nature of the work involves unpredictable and varied responsibilities. All employees are expected to work flexibly to cover tasks not specifically outlined in their job description.  

Client Referrals: 
Take the lead on referring new clients and collaborate with families, carers, and social workers as needed, particularly in the Service Manager's absence.         

If you’re ready to take the next step in your career, we’d love to hear from you! Apply today and join us in making a positive impact in the community.

WHAT IS START NETWORK? 

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation. 

Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability. 

OUR SOLUTIONS 

DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations. 

 EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises. 

COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises. 

For more information about Start Network and what we do, please visit our website.  

OUR VALUES 

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming. 

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it 

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together. 

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard. 

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming. 

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress. 

JOB PURPOSE 

Start Network is looking for an experienced grant management professional with strong financial acumen, a strategic mindset and the ability to influence a variety of senior stakeholders and establish new systems and ways of working. This role is critical to future proofing our grant management function and enables us to set up the right systems and processes for us to manage multiple 7-8 figure grants from a wide variety of donors, while also helping us identify what would be needed to manage a lager portfolio of complex grants in the future.

The Grants Manager will contribute to the impact and accountability of our work by ensuring transparent, compliant and accountable management and control of funds awarded to Start Network by a variety of institutional donors, trusts and foundations, and corporates, plus potentially other donors in the future. Based in the Grant Management team under the Finance Directorate while acting as a ‘business partner’ to the teams across the organisation this role will be responsible for leading the full grant cycle of large-scale awards, working closely with Resource Mobilisation, Operations, and Programmes functions, as well as project teams across Start Network’s global membership.

This position requires strategic vision, gravitas, strong communication skills, extensive grant management experience and a desire to shape and lead new ways of working in an innovative humanitarian organisation, as well as a high level of technical grant knowledge and the ability to manage budgets, navigate finance systems, and build financial reports from scratch.

Spark! are a growing and ambitious organisation, with a motivated and passionate team who are more determined than ever to reach our target young people and to have a deeper impact on their employment prospects and life chances. 

A key element of our success will be in our ability to:

1. understand and articulate the needs that we are seeking to meet
2. effectively demonstrate and communicate our impact
3. ensure we are evidence and data-led in our approach
4. influence change at every level across all stakeholders

This role will lead and steer the organisation towards these objectives, in order to significantly reduce youth unemployment in west London and beyond.

If you have experience of designing and carrying out both formative and summative evaluation and are highly research literate, with experience of working at the interface of policy and research, then we would like to hear from you.

We particularly welcome applicants with backgrounds that reflect the diversity of the communities we serve and from candidates with links to our priority areas of Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon and Hounslow.

Please read the full Job Pack to find out more about the organisation and role and how to apply. If you have any questions please contact our CEO, Matt Lent.

Reading Community Learning Centre is a passionate, women-centred independent charity which provides education and support for migrant, refugee and asylum- seeking women from minority ethnic communities who may be unable to access more mainstream services because of the educational, social or cultural barriers they face.

We currently have an exciting and rewarding opportunity for an experienced Charity Business Development Manager who is an ambitious, self-motivated individual, with strong business development experience. Most of RCLC's income comes from grants, so a key part of this role will involve identifying grant opportunities and carrying out the applications. In addition, the postholder will be responsible for diversifying RCLC’s income streams to include crowd funding and engaging with businesses and corporate organisations to attract funding, volunteers and rental income.

ABOUT THE ROLE:

Although the role includes face to face working, we welcome applications for flexible working arrangements. The job holder needs to have the ability to attend local sessions in the Reading area. They will report to the Centre Manager.

RCLC is a disability confident employer who welcomes disabled applicants and applications from neurodiverse individuals. RCLC is willing to make adjustments in the interview process to best suit the needs and strengths of the individual. If you require adjustments, please let us know when we contact you to schedule your initial interview

MAIN DUTIES AND RESPONSIBILITIES:

1. Develop, implement and regularly review RCLC’s income generation strategy to ensure we have diverse and healthy income streams to underpin our work
2. Develop new and existing RCLC services by writing tenders/bids to fund them and building Corporate Social responsibility relationships e.g. with local companies
3. Research and produce a business development plan to implement strategies and opportunities across RCLC to promote growth and boost income
4. Explore active research and gathering market intelligence through external sources to increase our profile through effective marketing and identify potential new business development opportunities
5. Leading our fundraising subgroup to oversee RCLC’s fundraising activity
6. Senior leadership engagement with external stakeholders to raise the profile of RCLC
7. Successfully manage the delivery of the charity's business development projects so they are on time, within budget and to a high standard

This post is open only to women - section 7 (2) of 1975 Sex Discrimination Act applies.

Closing date for applications: by 5pm on Wed 26/2/2025

Interview dates: Thursday 13th Mar 2025 or Friday 14th Mar 2025       

An exciting opportunity exists to support a growing fundraising programme at one of London’s strongest independent schools. Reporting to the Director of Development & Alumni Relations, this Development Manager will expand upon our efforts in regular giving, legacy giving and stewardship. This includes managing our fundraising appeals, piloting new fundraising efforts, and producing events and communications for current and future donors. All of this will advance our priority of growing the Colfe’s Charitable Trust’s endowment to support even more 100% bursaries for our Sixth Form pupils.

The last few years have been our office’s most exciting: donations have helped grow the endowment to £2.7M, and many of our bequest intenders have revealed the total value of their legacies will be nearly £2M. Further, our Governors have just appointed Dan Gabriele, Deputy Principal of Caterham School, as the new Head of Colfe’s. He will take up this post in September, and our office will be key in advancing his vision. An essential part of this small but busy team, this is the perfect job for someone already in fundraising and looking to advance their career. The successful candidate will be highly organized and adaptable, have a strong attention to detail and be willing to pitch in as needed. A background in Development and experience with Raiser’s Edge will be necessary. Given our office’s success, opportunities may arise to work alongside new hires to help ease workload.

The School

Colfe’s is one of London’s oldest schools, taking its name from Reverend Abraham Colfe, Vicar of Lewisham, who founded the school in 1652. In his will, he entrusted the School to the Leathersellers’ Livery Company, which governs the school today. A former grammar school, Colfe’s has been a fully co-educational day school for 20 years with nearly 1300 pupils in all from ages 3 to 18. Colfe’s is not a stuffy school, but a happy place with a deep feeling of community among its students, parents, staff and alumni. This provides a terrific platform for this position to thrive upon.

Fundraising Priority

Every year, up to 12 pupils from non-privileged backgrounds at local state schools are awarded 100% bursaries to join our Sixth Form. Named our Leatherseller Scholars, these pupils are academically bright but often qualify for free school meals, and many have no access to a sixth form in their current schools. The Leathersellers’ Company launched this programme in 2009, and today, their grants are combined with donations to the Colfe’s Charitable Trust. However, awarding even more bursaries is urgent and essential. Applications for these awards are extremely high, and this demand now outpaces what we can provide in support. We must expand our fundraising efforts so that Colfe’s can support even more deserving pupils.

Skills and Attributes:

• 3-5 years’ working in Development. Experience working in a charity or educational setting necessary.
• Proficient in using Raiser’s Edge.
• Excellent written and verbal communication skills.
• Organised, entrepreneurial and creative with natural problem solving skills.
• Ability to multi-task, self-prioritise, and manage multiple projects at once.
• Team player with flexibility to adapt to the changing dynamics of the division.
• Highly collaborative and emotionally intelligent with the ability to develop new relationships with ease. Relates well to a diverse audience of stakeholders, including current and former parents, alumni, pupils, staff, Governors and friends.

Role: Service Manager

Hours: Full Time

Salary: £37,000

Location: Buckinghamshire

Who we are

United Response is a leading national charity providing support to young people and adults with learning disabilities and mental health needs. We believe in championing the right of disabled people to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

Making it happen- your Role

We have a fantastic opportunity for an experienced Service Manager to come and join our Buckinghamshire supported living services, and further develop United Response’s reputation as an outstanding provider within the area.

Applications are welcomed from individuals who have experience working with clients who have autism and an in depth knowledge of both Positive Behaviour and Active Support.

You will maintain and enhance our high standards and build strong working relationships with our customers, regulators and other important stakeholders. This will include taking direct management responsibility for referrals, health and safety, compliance issues and financial control. You will also play an important strategic role in defining, developing and implementing our growth plans.

You will oversee two of our supported-living services and be responsible for mentoring and guiding a team whilst leading good practice and developing excellence in service. You will provide management support whilst supporting people to build community relationships.

To be a great Service Manager, you will need to hold a minimum NVQ level 5 in Social Care Management or equivalent with proven experience within social care at a management level, (Applications will also be considered from individuals working towards listed qualifications)

You must have a positive attitude towards issues of learning disability and mental health and a comprehensive understanding of these issues in practice. With the ability to act as lead practitioner and develop the teams skills via supervision and on the job coaching, you will have the aptitude to respond to the needs of a 24 hour service to include on call arrangements and a need to provide management cover when required and therefore a flexible approach is essential.

The benefits

• 20 days paid annual leave (plus 8 bank holidays, pro rata for part time), which increases after 3 and 5 years’ service
• Pension contribution
• Access to free occupational health, physiotherapy, counselling and advice services
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers

The successful applicant will be subject to a full DBS check.

We reserve the right to close this vacancy early.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with disabilities. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Kineara is looking for someone who can grow our fundraising potential and engage key stakeholders across the sector, while delivering engaging communications and outreach campaigns that demonstrate our social value and grow our support base. They will play a key role in helping Kineara develop our newly formed charitable arm, alongside our community interest company, to generate income through engaging fundraising campaigns, impact-driven communications and strategic relationship-building with existing and potential funders. 

You will work closely with project managers and SLT (Senior Leadership Team) to identify how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding to motivate new stakeholders to invest in our work - whether charitable trusts, corporate foundations or individuals. 

You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.  This role crosscuts a range of key charitable specialisms, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of – or are ready to be part of - the strategic growth of a charitable organisation.

Why us, now? Kineara is going through exciting changes this year: as a newly registered charity, we are opening up to new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters, working in partnership with housing services, private landlords, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused group that takes care of each other.

Why you? You are motivated by seeing vulnerable and marginalised people thriving and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working to joint and shared ambitions.

Communications   

• Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s fundraising capacity and raise awareness of the issues
• Develop brand identity for Kineara’s new charitable arm, ensuring it is consistent across all activities in the organisation, while maintaining Kineara’s overall ‘look and feel’ to ensure coherence in branding, colours, messaging, style and approach.
• Manage the creation, development, distribution of compelling, impact-driven story-telling about Kineara’s work and beneficiaries using interviews, blogs, case studies, etc.
• Use a range of platforms to distribute print and electronic content including, but not limited to, newsletters, brochures, leaflets, posters reports, e-newsletters, and Kineara’s website
• Work closely with IT and business managers to ensure smooth running of internal communications

Fundraising

• Develop positive relationships with a range of stakeholders providing funding to charities, including in the third sector, public sector, and the business sector, to raise awareness and promote our         work
• Write grant and tender applications, and manage and coordinate work of external consultants supporting grant writing process where applicable
• Manage and administer online fundraising platforms, and develop accessible, persuasive campaigns for public donations
• Work with Finance Lead on finance strategy, costings, budgets, resource allocation

Impact

• Work closely with Operations Manager and practitioners to embed outcomes, create frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
• Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.

Business

• Contribute to development of business plans and strategic decision-making, working with the CEO, Finance Lead and Operations Lead (SLT)

Person Specification

Attributes

 With a strong alignment with Kineara’s values, you will be:

• An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
• Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
• Passionate about addressing poverty and inequality, and commitment to equality and diversity
• A self-starter and a team player, with a flair for building relationships.
• Creative, enjoy innovative thinking and using your initiative.
• Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
• Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation
• Analytical and reflective, but with excellent time management and ability to work under pressure.

Experience and Skills

We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:

• Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
• Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
• Using impact and outcomes to engage and promote services to funders, partners and other stakeholders. 
• Developing brands and brand awareness in line with organisational objectives
• Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
• Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
• Creating and executing community, outreach and fundraising events.
• Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
• Ability to put together and manage project budgets.
• Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
• Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
• Managing communications/fundraising officers and external consultants

Company Description

Founded in 1922, the Institution of Chemical Engineers (IChemE) is the UK based and internationally recognised qualifying body and learned society for chemical, biochemical and process engineers. We exist to advance chemical engineering’s contribution for the benefit of society and strive to achieve our mission of Engineering a sustainable world.

We support our 31,000 members across the world in applying their expertise and experience to make an influential contribution to solving major global challenges, and we are the only organisation permitted to award Chartered Chemical Engineer status and Professional Process Safety Engineer registration.

Position

We are looking for an exceptional candidate to join our team of Regional Engagement Managers. These roles are the key drivers of IChemE activity across all UK regions, helping the organisation to achieve its strategic goals of sustainable member growth, and supporting a vibrant and thriving profession.

You will be based in the East / North East of England and will be an important member of our dynamic UK field force. On a daily basis you will engage with regional HEIs, employers, and other priority partners to identify, nurture and grow sustainable relationships and engagement opportunities that positively impact IChemE’s member recruitment, engagement, and retention.

As an integral part of IChemE’s global team, these role holders are the organisation’s key representatives across geographic regions, supporting and driving operations through frequent liaison with other IChemE management, functional teams, member groups and committees.

Requirements

Our ideal candidates will:

• Be educated degree level with at least 3 years’ experience working in a member engagement, business development, or related role
• Have sound knowledge of membership organisations and understand strategies for sustainable growth
• Have demonstrable experience of working with employers and education partners in a key account management role
• Have exceptional written and verbal communication skills
• Be resilient and adaptable, responding promptly and effectively to changes in priorities and deadlines
• Possess excellent customer service with ability to build relationships at all levels;
• Be a dynamic, proactive, positive team player.

Core responsibilities of the role include:

• Employer engagement - identify, initiate and develop links with a growing number of employers to broaden our member base and deepen engagement with members through world class customer service.
• Member engagement - key accountability for member engagement and recruitment in the region.
• HEI and on campus development - develop and grow partnerships with HEI-based chemical engineering departments and beyond, ensuring that you are a trusted partner for staff and students.
• Acting as a Champion for all IChemE activities regionally, nationally, and internationally.

Other information

This is a field based role, and as such extensive business travel will be involved, including a requirement to frequently attend the IChemE offices in Rugby. You must have a full UK driving licence and access to a suitable vehicle.

Due to IChemE’s international nature, this position requires a willingness to work flexibly and to engage in business discussions outside of normal working hours.

Only candidates eligible to work in the UK will be considered.

This is a permanent, full-time role based on 37.5 hours per week, generally Monday – Friday, but a high degree of flexibility will be required to meet business needs.

Starting salary will be in the region of £37-41,000 per annum (depending on experience)

The closing date for all applications is midnight Sunday 16 February 2025. IChemE reserves the right to interview exceptional candidates and make an offer of employment before the closing date should we wish.

Interviews are likely to take place as follows:

• Stage 1, Teams call: 20 or 21 February 2025
• Stage 2, in-person interviews at IChemE offices in Rugby: 26 or 27 February 2025.

Join Toynbee Hall as our Advice Manager (Mental Health Crisis Breathing Space) and lead a pioneering service that provides critical financial support to individuals in mental health crisis. This is a unique opportunity to shape the delivery of a highly specialised debt advice service that sits at the intersection of financial and mental health support.

 As the Advice Manager, you will:

• Oversee the day-to-day operations of the MHCBS service, ensuring smooth delivery and compliance with FCA regulations.
• Lead and manage a dedicated team of Debt Advisors and a Mental Health Practitioner.
• Work closely with Approved Mental Health Professionals (AMHPs) and referral partners to ensure eligible clients receive tailored financial support during crisis treatment and beyond.
• Conduct quality assurance processes, including case file reviews and audits, to ensure high standards of advice delivery.
• Collaborate with the Training and Wellbeing Manager to support staff development and wellbeing.

What we’re looking for:

• A Certificate in Money Advice Practice (CertMAP) from the IMA (or equivalent).
• Proven experience in team management, quality assurance, and service delivery in the debt advice sector.
• Excellent interpersonal skills and a strong understanding of issues affecting clients in mental health crisis.

This role is ideal for a skilled manager with a passion for combining financial expertise with mental

Scope of role

The Advice Manager (Mental Health Capacity Breathing Space) will oversee the delivery and effective management of the Mental Health Crisis Breathing Space (MHCBS) service, ensuring it operates smoothly and meets the required standards and compliance. This role involves guiding the MHCBS team, setting clear objectives, conducting eligibility checks, and auditing the quality of advice and casework to ensure compliance with internal and external guidelines. The Team Leader will work closely with mental health professionals and external partners to coordinate client referrals and manage the ongoing support provided to clients throughout their crisis treatment and beyond.

Key Responsibilities

Service Delivery Management: Oversee the day-to-day operations of the Mental Health Capacity Breathing Space (MHCBS) service, ensuring it runs smoothly and effectively, meeting all internal and external standards, and ensuring uninterrupted service delivery.

Team Leadership and Line Management: Lead, manage, and support the MHCBS Debt Advisors, ensuring they are well-equipped to deliver high-quality, compliant debt advice. Conduct regular supervisions, Case File Reviews (CFRs), and Observations to monitor performance and provide guidance.

Referral and Eligibility Management: Manage the process of client referrals from Approved Mental Health Professionals (AMHPs) and other partners. Ensure all referred clients meet the eligibility criteria for the MHCBS service, working closely with mental health professionals to facilitate smooth transitions into the service.

Quality Assurance and Compliance: Ensure that all advice provided through the MHCBS service meets internal quality standards, funder requirements, and complies with regulatory frameworks such as the FCA guidelines. Conduct regular audits of casework and contribute to maintaining high-quality service provision.

Collaboration with Training and Wellbeing Manager: Work in collaboration with the Training and Wellbeing Manager to identify the training needs of MHCBS Debt Advisors, ensuring they receive the necessary support and development opportunities to maintain service quality and staff wellbeing.

Client Support and Engagement: Oversee the delivery of ongoing support to clients throughout their mental health crisis treatment and beyond, ensuring they are equipped with the tools and advice to stabilise their finances and work towards long-term debt solutions.

Partnership and Stakeholder Engagement: Collaborate with external partners, including mental health services, referral organisations, and internal teams, to ensure that clients’ financial and mental health needs are addressed holistically. Maintain strong working relationships with all stakeholders to enhance service delivery.

Please download the full Job Description for more details.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

About Strength and Learning Through Horses :

Strength & Learning Through Horses provides mental health and education support to some of London’s most vulnerable young people through offering equine assisted therapy and alternative education programmes. The organisation’s ability to deliver excellence in its service quality is dependent upon a skilled and competent workforce where learning and continuous improvement is a fundamental aim.  Central to this role is the ability to work according to the organisation’s core values of:

• Respect
• Ambition: for young people, SLTH and ourselves as individuals
• Curiosity without judgment (about human and equine behaviours)
• Embrace difference: a variety of perspectives & life experiences are essential
• Embrace difficulty; it’s where the learning happens
• Commitment to always improving; & owning areas that improvement is required

Strength & Learning Through Horses has been in operation for over 10 years and has grown year on year in terms of income and number of young people reached and number of services we offer.

We have 5 full time and 8 part time contracted staff members, 18 freelance staff members and work with 15 volunteers. 400 – 500 young people per year benefit from our life changing services; our hope is that this will increase to 700+ per year from 2027 once the building project at our site is complete. We have ambitious longer-term plans for growth.

We have been operating in North London for over 10 years from a small stable, after our lease sadly came to an end in January 2023 we moved to our long term home. This was a derelict stable owned by the Council which we have secured via a 25 year lease. In 2022-23 we raised £300,000 to get the site usable as an equine therapy centre although it is still very run down with much of it boarded up a derelict. We now have full planning permission to develop the site and build a purpose-built equine therapy centre which will allow us to double the number of young people who access the space.

SLTH is British Horses Society (BHS) and Living Wage Employer accredited charity.

ABOUT THE ROLE:

To make this dream a reality we are looking for an experienced Capital Fundraising Manager to lead the Capital fundraising campaign for this project to raise £700,000 over 2 years in order to fund this build.

The hope is to raise £350,000 in year one in order to fund half of the build (stage 1) with the remaining funding being secured in the 2nd year to complete the build in year 2. We have a strong track record of fundraising including recently securing 5 years core costs funding from the National Lottery Community Fund and we have warm relationships that we can call on once this fundraising campaign gets activated.

This is an exciting opportunity to join the charity at a time of growth and change and an opportunity for someone to really make this role their own.

SKILLS AND QUALITIES REQUIRED:

 You are driven and ambitious, both in your personal career goals and in achieving and surpassing fundraising targets. You will also bring this ambition to your aspirations for SLTH Equine Therapy, striving for excellence and growth in all endeavours.

Experience of successfully managing capital funding appeals with a proven track record of securing significant funds from high net-worth individuals, corporate organisations and grant making organisations.

Self-motivated and able to confidently lead on fundraising projects including:

• Creating capital fundraising strategy
• Generating a capital fundraising pipeline
• Reporting efficiently on progress

The ability to proactively manage stakeholders from across SLTH to ensure all are involved and their personal networks are utilised in this campaign.

This will include:

• Working alongside the 2 CEO’s to develop a strategy and to utilise existing contacts and warm leads
• Working closely with the Marketing Manager to ensure fundraising materials and pitch decks are high quality
• Engaging staff, volunteers and supporters in the campaign
• Manage fundraising pipeline and presenting a progress updates to the board if required
• Creating a relationship with one of our HNW funders who has connections with other HNW individuals and corporations
• The Equestrian Management Agency (who support us as their partner charity and are invested in making this fundraising campaign a success)

WHAT'S IN IT FOR YOU:

• The opportunity to work with and learn from a friendly, flexible team of highly knowledgeable people who are passionate about the charity and its work 
• Contributing to tackling youth mental health crisis – with a great team 
• Benefit from investment and a genuine commitment to you, your training and career development including:
  • Personal CPD budget to access further training & develop your skills
  • Access to in-house training sessions in various areas of horse and human psychology
• Generous holiday allowance
• Basic Healthcare plan

Don’t meet every single requirement? 

Strength and Learning Through Horses values diversity and inclusion and welcomes applications from candidates with diverse backgrounds. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply. You may be just the right candidate for this or other roles at SLTH and we’d welcome an explanation as to how you believe you would develop the skills required with training.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a CJS Senior Service Manager

Salary: £40,000 - £50,000

Location: Across North, East and West London – Based in Hammersmith

Hours: 35 Hours per week

Contract: Fixed Term Contract - 12 Months

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, the post holder will manage criminal justice projects, will work to develop and expand our services and partnerships and will manage criminal justice managers and other staff as required.

About You:

To be successful as the Senior Services Manager you will need the below experience and skills:

She will build and maintain key relationships, partnerships and contracts with relevant partners and funders, together with the Head of Criminal Justice Services and Director of Services. She will represent the organisation at meetings and presentations and will influence and support the development of plans to ensure the sustainability, development and delivery of Advance services. She will work with her teams to ensure we are delivering quality systems and services and adhering to safeguarding standards at all times.

She will be an inspirational leader, responsible for recruiting, developing and managing her team including first tier managers and their teams and will be responsible for coordinating, reporting, and the delivery of the related services as commissioned by the boroughs and other funders.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

Interviews will be taking place on the 7th February 

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

The Curriculum, Quality and Training Manager is responsible for designing engaging & inspiring session resources, recruiting & training the adults that enable our young people to develop and managing a programme of robust and ongoing quality assurance. This will include line managing our Volunteer Officers, working closely with the Programmes and Impact Manager to make evidence informed decisions and collaborating across the organisation to meet our strategic aims.

2025 is an exciting time to join ReachOut as we launch our new organisational strategy. You’ll be joining a friendly and supportive team, helping us make a real difference to the lives and futures of young people across London and Manchester.