Learning officer jobs in redbridge, surrey

As our HyPE Manager you will set up, embed and lead the implementation of Voyage’s Horizons Youth Programme for the Environment, a pioneering employability, mentoring and wellbeing programme combining a weekly Job Club, renewable energy and green-skills training, construction pathways and embedded therapeutic support linked to employment opportunities delivered in partnership with Repowering London, New city College and Talking Quest. 

The postholder will oversee recruitment, delivery and progression impact and outcomes for young people (16–21) from New City College, PRUs, Youth Offending Teams, courts, social workers and local schools, ensuring they are supported into education, apprenticeships, training or work. We are currently exploring expansion possibilities for the long term unemployed, as an alternative to custody and for refugee communities. We seek someone who can help embed the programme in the community college and assist our plans to expand.

Voyage is seeking a part‑time, income‑focused and results‑driven Head of Fundraising and Strategic Partnerships to help secure long‑term, diversified investment for our youth leadership programmes, with a particular emphasis on trusts and foundations, business development and strategic partnerships in the CSR youth, heritage and environmental space.

We are therefore seeking an experience professional who has a great production understanding of the role fund raising plays in shaping applications and grants. We therefore seek someone who can equally sit across trusts and foundations, business development and partnership building and help Voyage move from “opportunity‑led” to strategic, long‑term income growth.

About Chance to Shine 

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

About the role

It is an exciting time to join Chance to Shine as we grow our scale and deepen our impact with the aim of reaching 1 million young people annually by 2028. Broadening our community of supporters and growing our income is vital to achieving this strategy and the role of Events Officer is critical to this growth.

This role would suit an energetic and ambitious events professional, who is looking to progress in their career by supporting the delivery of a demanding programme of events to the highest standard. With the support and guidance of the Special Events Manager and Head of Fundraising, this is an exciting opportunity to develop your career skills and play a vital role in the growth of our events programme at an exceptionally well regarded and well-run charity.

Please note this is a meternity cover role, expected to end in February 2027. All office based staff are expected to attend our office in Holborn at least 2-days per week.

Key responsibilities

Special Events

• Co-ordinate logistics for CTS fundraising and organisational events including managing event paperwork and processes, such as invitations and RSVPs
• Manage events as directed e.g. lead on the delivery of the annual stadium takeover day, golf day and/or other events as required
• Responsible for administrative support for CTS fundraising events including maintaining attendee and gift records on our Raisers Edge database
• Responsible for proactively sourcing auction items and the fulfilment of said auction items and raffle prizes to be used at CTS and third-party fundraising events, including developing partnerships with potential auction donors (both individual and corporates)
• To effectively manage the tracking, distribution and coordination of all cricket tickets and hospitality associated with auction prizes throughout the year
• To support with sales for CTS events, such as golf days and fundraising dinners, through prospect research
• To recruit and manage volunteers to support CTS fundraising events
• To regularly monitor the events inbox
• To manage and support the delivery of activities that may occur in partnership with other charities
• To co-ordinate and manage invitations to hospitality opportunities
• To co-ordinate and manage evaluation of events
• To produce all event collateral including but not limited to copy for invitations, thank you letters, event programmes, auction cards, flyers and brochures
• Lead on financial elements for CTS events – raising invoices, tracking payments and income

Challenge & Beneficiary Events

• To organise all challenge event activity, including identifying potential challenge event supporters and partnerships
• To provide support to third party supporters raising funds for CTS through beneficiary event activity

General

• To ensure that the CRM database and donor records relating to all events are kept up to date
• To maintain the events section on the website
• To work closely with the communications team to promote events activity on all digital platforms
• To assist with the design and creation of event materials to promote events

· To assist with the design and creation of event materials to promote events

· To assist with wider fundraising tasks as required

· The role includes supporting at events that occur outside of normal office hours. Time off in lieu will be available

Key Relationships

The job holder will liaise with:

• Chief Executive and the CTS Senior Management Team
• Fundraising team
• Impact & Evaluation, Operations, Communications & Digital, and Finance & Resource teams
• Supporters, prospective supporters, ambassadors and suppliers
• Event volunteers

Person Specification

Essential Values and Drivers

• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun
• Excellent organisation, timekeeping and administrative skills
• Proactive working style with the ability to forward plan and problem solve
• Excellent written and verbal communication skills with strong attention to detail
• Comfortable dealing with stakeholders at all levels
• Self-starter with strong motivation to succeed and ability to work independently in carrying out assigned tasks
• Ability to prioritise workload and manage multiple deadlines 
• Happy to be hands on and get stuck into a variety of tasks
• Creative, energetic, proactive and outgoing
• An ability to spot opportunities
• Able to work extended hours to support events as required (TOIL will be available)

Essential experience and competencies

· 1-2 years’ experience within events and/or fundraising

· A passion for fundraising and events with relevant voluntary or work experience

· Excellent IT skills: knowledge and experience of using MS Office (Word, Excel, Powerpoint)

· Full UK driving license and able and willing to travel throughout the UK

Desirable experience and competencies
• An interest in cricket and/or the sport for good sector
• Experience using CRM/Fundraising Databases (e.g. Raisers edge)
• Knowledge of Adobe InDesign or Canva

Prospectus are excited to be working with our client is dedicated to improving young people’s lives through the power of STEM. They believe great STEM education builds knowledge and skills that are vital for everyone. They lead to great career opportunities and enable young people to become informed, thoughtful citizens who can help address the extraordinary challenges and opportunities we face. They also facilitate the STEM ambassador programme, enabling 30,000 volunteers from more than 7,500 employers to share their enthusiasm and expertise with young people and teachers throughout the UK.

This role is offered on a 12 month full-time maternity cover contract basis paying a salary between £29,000 to £34,000 per annum with flexible hybrid working arrangements at their London or York offices.

The post holder will work as part of the organisation's highly effective fundraising team, contributing towards their ambitious targets by managing relationships with a number of funders. They will work closely with each partner, ensuring an excellent partner experience, as well as ensuring the maximum benefit for the organisation is gained from each partnership.  There may be an opportunity to manage relationships with high-net-worth relationships in the future.

They are looking for a natural relationship builder who is passionate about fundraising and understands the pivotal role funders play in advancing their mission. They are looking for a candidate with a demonstrable track record in building and sustaining exceptional relationships with supporters and funders. The ideal candidate will have a passion for STEM education and a commitment to the vision and mission of the organisation.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

We are looking for an energetic, motivated self-starter keen to take on new challenge, and to adapt their varied skills to join us and support our community. This role will have you tackling different things every day. You will ensure that our office runs smoothly, and that key corporate and HR processes and procedures comply with law and with our policies. Working with everyone, you’ll actively enjoy the collegiate atmosphere which we value as a team.

You will be curious, courageous, able to quickly understand our work, (and to ask for help when you don’t) and you’ll have the self-belief and capacity to develop trusting relationships with stakeholders at every level.  You will have an appetite for detail, and a focus on standards.

See the attached Job Description for more details.

How to Apply

We will be assessing applications on a rolling basis.

• Please send us an up-to-date CV including a daytime phone and email contact, and a brief covering email of no more than 250 words - see the job description attached for details on which email address to sue. 
• The closing date and time for applications is 9am, 8th January 2026.

We reserve the right to close applications prior to the closing date if we receive elevated levels of interest and/or secure a successful applicant for the role.

Training Manager

Immigration Law Practitioners’ Association (ILPA)

Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.

Salary: £33,000-£35,00

Hours: 35 hours/week

Contract: permanent

Closing date: 3 January 2026

ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. In 2024/25 we delivered 67 courses and conferences to more than 2,300 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.

We are recruiting a Training Manager to run this programme end to end. This is a hands-on role that requires strong organisation, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.

Key Responsibilities

Programme planning and development

• Build and manage the annual and quarterly training schedule

• Work with the Training Committee to identify priorities and emerging issues

• Balance advanced and introductory content across immigration, asylum and nationality law

• Plan and support hybrid conferences and ensure high-demand sessions are scheduled in good time

Tutor and content management

• Recruit, contract and manage ILPA’s panel of external tutors

• Provide clear briefings and support tutors in producing accurate, up-to-date materials

• Facilitate the Training Advisory Board and ensure actions are followed up

• Ensure training content remains high quality and aligned with ILPA’s values

Event delivery

• Set up all events on Eventbrite, including pricing, discounts, communications and refunds

• Host online sessions and support hybrid delivery when required

• Troubleshoot logistical and technical issues on the day

Income, reporting and evaluation

• Monitor bookings, attendance, cancellations and income

• Produce monthly performance reports for the Chief Executive and Finance and Office Manager

• Maintain high participant satisfaction and take action where improvements are needed

Marketing and engagement

• Draft course descriptions, learning outcomes and promotional copy

• Promote events through ILPA’s weekly all-member update and other communication channels

• Respond to participant queries and ensure a reliable customer experience

Systems and administration

• Maintain accurate records, contracts, schedules and evaluation data

• Process tutor invoices and ensure they match delivery

• Ensure compliance with GDPR and internal policies

Person Specification

Essential

• Experience managing training or professional development programmes

• Strong organisational skills and confidence managing a busy schedule

• Clear communication skills and ability to work with senior practitioners

• Good commercial judgement and experience generating income

• Strong digital skills including Eventbrite and online meeting platforms

• Ability to work independently in a small charity team

• Ability to handle competing deadlines and resolve issues efficiently

Desirable

• Knowledge of immigration, asylum or nationality law

• Experience in a charity, membership body or legal-sector environment

• Experience commissioning or managing external tutors or contributors

To apply, you must submit all three of the following:

1. ILPA Application Form
    
2. ILPA Equalities Monitoring Form
    
3. CV
    

If you need the forms in an alternative format or require adjustments, contact Anthony Essien.

Deadline: 3 January 2026

Interviews: Weeks commencing 13 and 20 January 2026

White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.

This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.

Location: This post can be fully remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues and attend events and meetings throughout England and Wales.

You will be working closely with the CEO and Senior Leadership Team to develop and implement an Engagement Strategy, developing our brand, updating our website and growing our social media channels.  You will be helping to deliver our flagship campaign White Ribbon Day and the following 16 days of activism.

Nacro is looking for a committed and politically astute Policy & Public Affairs Officer – Criminal Justice to play a key role in delivering our influencing strategy. You will help shape Nacro’s policy positions on criminal justice issues and deliver proactive and reactive public affairs activity that drives meaningful change for the people we support.

This is an exciting opportunity for someone passionate about social justice, who understands the political landscape and is confident producing high-quality policy materials, engaging with parliamentarians, and representing Nacro externally.

 

Key Responsibilities

Policy Development

• Monitor and analyse political and policy developments in criminal justice to identify trends, opportunities, and risks.
• Work with service users, staff, and research colleagues to develop evidence-based policy positions.
• Produce high-quality policy briefings, reports, and consultation responses.
• Serve as Nacro’s internal expert on criminal justice policy.
   

Public Affairs & Influencing

• Develop and deliver a public affairs plan that advances Nacro’s influencing objectives.
• Build and maintain productive relationships with parliamentarians, policymakers, and regional decision-makers.
• Attend and represent Nacro at APPGs, parliamentary meetings, and external events.
• Produce parliamentary briefings and contribute to legislative engagement.
• Organise and coordinate parliamentary and stakeholder events that support influencing goals.
• Work collaboratively with partners across the sector to strengthen joint advocacy.
   

Communications & Support

• Provide content for media statements, blogs, and external communications.
• Prepare briefings for senior leaders including the Head of Policy & Public Affairs, Director of Engagement & Impact, and CEO.
• Support wider Nacro campaigns and influencing work as required.
   

Professional & Technical Expertise

• Strong knowledge of criminal justice policy.
• In-depth understanding of Westminster, Whitehall, and political processes.
• Experience designing and delivering effective public affairs activity.
• Demonstrated ability to influence decision-makers.
• Experience working with parliamentarians and developing strong relationships.
• Excellent written and verbal communication skills with experience producing policy and campaign materials.
• Strong political awareness and the ability to anticipate developments.
   

Organisational Performance & Compliance

• Commit to personal learning and development through supervision and appraisal.
• Positively promote Nacro and contribute to an integrated, collaborative team culture focused on supporting service users and students.
• Adhere to safeguarding, data protection, and statutory responsibilities.
• Uphold and promote Nacro’s Equality and Diversity Policy.
• Report any health and safety concerns within your area.
• Demonstrate professional behaviour aligned with Nacro’s values.
  
   

Why Join Nacro?

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

If you’re passionate about driving change, skilled at navigating political environments, and eager to develop your policy and influencing expertise - we’d love to hear from you.

Apply now and help shape a fairer future.

Salary: £34,596.75 per annum

Location: Flexible – home or office based

Contract: Fixed term contract ending December 2026

Hours: Full time 37.5 hours

Closing date: Monday the 5th of January at 11:30pm

Are you able to write clearly and accurately drawing on a range of evidence?  Could you use those skills to support our Business Development team with tenders for statutory funding, including preparation work, research, and supporting with bid writing? Then join Shelter as a Business Development Officer and you could soon find yourself playing an important role within our Business Development team

About the role

Responsible for supporting the Business Development Team to generate statutory income and achieve its income target, you will be involved in a range of activities including producing content for bids, horizon scanning and maintaining the pipeline to inform income forecasting.  In collaboration with the Business Development Manager, you will undertake research into local needs and priorities in our service areas with a view to supporting the team in influencing commissioners and driving forward systems change.

About you

To succeed, you’ll be skilled at writing clearly and accurately and drawing on a range of evidence to produce compelling content for tenders, proposals and reports. You’ll be comfortable working on your own initiative or as part of a team, and happy to share your knowledge and skills to play your part in cross-team projects when required. The ability to use Microsoft Office programmes including Word, Excel and Outlook are also a requirement for the role.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

The Business Development team (BDT) is the support function that leads, coordinates and supports Shelter business areas working to develop new and existing services to meet Shelter’s strategic goals.

The BDT team sits within the Income Generation directorate and will involve leading the development of high-quality statutory funding tenders, support growth through researching new markets and maintaining a strong pipeline of opportunities and contribute to strategic projects that embed continuous improvement.

You will collaborate with teams across Shelter including Services, High Value Partnerships and Finance, looking to enhance ways of working, building external partnerships that strengthen applications and delivery, along with influencing commissioners and funders to ensure opportunities align with Shelter’s strategic priorities.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 300 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:

• We work together to achieve our shared purpose
• We learn from our experiences and are open to risk

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for an Education & Volunteering Manager to join our central office team and support our mission to deliver expert-led arts and educational events as well as cultural and heritage projects through our membership and local societies.

You'll support the Deputy Chief Executive Officer in building and maintaining The Art Society’s Directory of Lecturers, along with planning and running the annual Directory Day. You’ll also provide general support for the four Heads of Volunteering and their teams (Arts Volunteering, Heritage Volunteers, Trails of Discovery and Church Recording).

Jointly with the Society & Membership Lead, you will manage the administration of the grants programme and the annual arts competition, along with supporting the wider team in responding to enquiries, calls and emails and other duties to assist in the smooth running of The Arts Society.

What you'll be doing (key responsibilities)

• Supporting the recruitment and accreditation of lecturers along with management of the Directory of Lecturers
• Providing general support and advice on education-related queries
• Updating lecturer-related records on our CRM along with web pages and resources related to the Directory of Lecturers and educational activities
• Acting as the first point of contact for queries related to volunteering
• Providing general support, advice, tools and resources for the Heads of Volunteering and their teams
• General communications and administrative support for the department

What you'll bring (skills & experience)

• Experience of database management (desirable)
• Experience of working with volunteers (desirable)
• Excellent planning and organisational skills
• Good people skills, ability to negotiate
• Ability to self-manage/self-motivate
• Ability to prioritise activities
• Ability to develop creative solutions to complex problems
• Excellent communication skills both written and verbal

JOB TITLE: Senior Schools Education Officer - Digital Projects

DEPARTMENT: Education Team, Programmes Department, Foundation

LOCATION: Stamford Bridge (with regular delivery at educational establishments throughout the week)

CONTRACT: 35 hours per week, Monday to Friday.

DIRECT REPORTS: Digital Blue -Education Officer

 JOB FUNCTION: To lead, teach and deliver on behalf of Chelsea FC Foundation the innovative Digital Blue Project. This will include the delivery of a range of initiatives and programmes as we develop this area of STEM provision for our local beneficiaries, Foundation wide.

Closing date: 24th December

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

PLAY YOUR PART (Main Responsibilities):

• Oversee the delivery of our Foundation Digital Blue programme; in line with Foundation outcomes and line management of associated officers and coordinators to ensure all elements meet required standards
• Develop and deliver further Digital Blue programme schemes to inspire participants of all targeted ages involved in the programme – which includes the creation of resources and promotional materials.
• Work collaboratively across the Foundation on our Digital Blue initiatives to identify potential service gaps, and potential for further grants to develop provision.
• Work with the Schools Education Manager and Futures Manager to identify development opportunities and service gaps within existing programmes.
• Support the Philanthropic Partnerships Team and Grants Teams with approaching suitable partners and/or funders as identified to develop programme funding opportunities.
• Attend Local Strategic Partnership Meetings to raise awareness of our local provision, and then network to enhance new funding and delivery opportunities
• Coordinate and devise scheduling or the delivery of Digital Education programme, including schools based and stadium sessions
• To successfully manage relationships with participants, schools, community settings and partners as part of the programme.
• To undertake any other Foundation activities that may be required in addition to the role.

DO THE RIGHT THING (Our Expectations): 

• To demonstrate and live by the club’s values; Here to Win, Be Brave, Do the Right Thing, Play Your Part, Many Teams, One Club and Proud to Be Chelsea
• To adhere to the Foundation’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
• To report any misconduct or suspected misconduct to the HR Department

HERE TO WIN (Measures of Performance):

• To provide opportunities that are best in class and industry leading demonstrating high performance.
• To demonstrate excellent subject knowledge and provide to support to others with developing their own STEM subject knowledge.
• To be responsible for and ensure that all data, monitoring, and evaluation is captured and inputted onto data management systems. 
• To be an inspiring role model, creating a safe, positive and fun environment in which to motivate and encourage children and young people to learn. 
• To ensure that all digital education programmes are delivered within the budgetary constraints.
• To develop and maintain relationships with key stakeholders including schools, colleges, local authorities, voluntary sector organisations and other funders
•  Complete and submit high quality project reports at 6-month intervals, or as and when required internally or in accordance with the needs of each funder.
• To achieve weekly and monthly targets as set out by the Skills & Learning Manager.
• To attend regular team and organisation meetings reporting key performance achievements/areas for improvement.
•  To demonstrate the ability to drive and innovate new and existing opportunities individually and as part of a dynamic team.
• To have the ability to work in a confident and flexible manner, and understand the importance of private and confidential material
• Ensure success stories are captured through working with Chelsea FC Foundation/Chelsea FC media staff.

PROUD TO BE CHELSEA (Person Specification):

Qualifications:

Essential

• Relevant professional and/or academic qualifications or a minimum of 2 years’ experience in the industry sector
• Emergency Aid and Safeguarding Children Certificates

Desirable

• Level 2 or above Youth Work Qualification
• Clean Driving Licence

Experience:

Essential

• A knowledge and understanding of digital programmes and other STEM related activities.
• Experience of delivering sessions to children & young people in primary and secondary school settings.
• Experience in line-management of full-time and sessional staff members
• Ability to manage own timetable, meet multiple deadlines and work flexible hours, which may include evenings and school holidays.

· 

Desirable

• Teaching Qualifications (PETTL / PGCE)

• Outstanding track record in developing education programmes and opportunities for groups who may be hard to reach
• Knowledge of Chelsea FC Foundation, CCO’s and Football Charity programmes
• Knowledge of PLCF and PLPFA funded projects
• Knowledge of Monitoring & Evaluation and quality assurance programmes relevant to the industry sector
• GDPR knowledge compliance

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you. 

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate. 

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Friday 2nd January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?

Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.

As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.

They will be accountable for the following areas:

Strategic leadership & organisational development

• Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.

• Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.

• Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.

• Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).

• Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.

Financial strategy, planning & stewardship

• Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.

• Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.

• With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.

• Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.

• Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.

• Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.

People, culture & HR

• Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.

• Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.

• Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.

• Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.

• Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.

• Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.

• Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.

Digital, data, IT & systems

• Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.

• Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.

• Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.

• Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.

• Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.

Operations, facilities & supplier management

• Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.

• Plan for future workspace needs in line with organisational growth, culture and budget.

• Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.

• Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.

• Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.

Governance, risk & compliance

• Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.

• Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.

• Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.

• Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.

• Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.

• Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.

The Beyond Food Foundation is looking for a Programmes assistant. 

Do you have the skills to support groups of young people and adults to achieve their full potential? 

Do you want to be part of helping to change people's lives?

We are looking for someone to support the delivery of our life changing programmes. 

Ideally you will have some experience in working with young people, vulnerable adults or assisting with education / training programmes. 

Our programmes are built around the kitchen and dining table, you will work closely with a Chef trainer and Food Engagement Lead to make the sessions run smoothly. An understanding of food or the hospitality industry is a bonus. 

£29,000 - 35,000 per annum, experience dependant -  40hrs per week -  Monday - Friday. 

The Foundry, E6 5NX and across London as required. 

28 Days annual leave + bank holidays