Learning volunteer roles in mill hill, greater london

Overview

No Panic is a national charity, supporting people with a variety of anxiety issues, providing self-help advice over our helpline and additional support services.

We are building a team of volunteers to produce and distribute introduction material about No Panic to service users, members, students and volunteers.

We are looking for a volunteer to co-ordinate this team.

Activities

Activities will include reviewing the introduction material; assigning editing tasks to team members;  monitoring progress; reviewing content and overseeing distribution.

The Co-ordinator might also do the editing, if no volunteers are available.

We anticipate this volunteering will take up about 3-4 hours per week and ask our volunteers to commit to at least a year.

Desired Skills

Successful applicants will be committed and motivated.

They will be confident, and have leadership skills.

They will be able to produce and edit documents of varying lengths to a high standard and be able to write and communicate with clarity.

A reference will be required.

Support

The Introductions Team Co-ordinator will be supported by a Trustee.

Make a Meaningful Impact - Join the BES Personnel Committee 

Role: Personnel Committee Member 
Organisation: British Ecological Society 
Term: 3 years 
Closing Date: 16 November 2025, 09:00 GMT 
Interview: TBC 

Are you passionate about people, strategy, and shaping the future of a thriving organisation? The British Ecological Society (BES) is inviting expressions of interest for voluntary positions on our Personnel Committee, a dynamic group that plays a vital role in guiding our people strategy and supporting the delivery of our ambitious organisational goals. 

As a registered charity and non-profit organisation, BES is dedicated to advancing ecological science and promoting the importance of ecology in addressing global challenges. We support a vibrant, inclusive community of researchers, practitioners, and enthusiasts through funding, events, publications, and policy engagement. While our mission is rooted in ecology, you don’t need a background in the field to contribute, what matters most is the unique skills, perspectives, and experience you bring.

This is a unique opportunity to influence how we nurture, support, and empower our staff, ensuring our internal culture reflects the values and vision of BES. The Committee typically meets 3 times a year, with occasional additional input via email. 

Why Join? 

As a Personnel Committee member, you’ll: 

• Help shape the strategic direction of our staff resource. 

• Influence policies that support a healthy, inclusive, and high-performing workplace. 

• Collaborate with passionate professionals committed to organisational excellence. 

• Gain valuable experience in governance and strategic HR. 

• Make a real difference in how BES supports its people. 

Who We’re Looking For 

We’re seeking individuals with experience or insight in one or more of the following areas: 

• Organisational leadership, management, and strategy 

• Staff policy development 

• Organisational change or conflict management 

• Staff appraisals and performance development 

• Learning and development 

• Health & Safety in relation to HR 

• Embedding equality, diversity, and inclusion in HR practices 

We especially welcome applications from individuals from underrepresented groups within the ecological community and those with experience across diverse workplaces. We’re committed to forming a committee that reflects the range of experiences and backgrounds within our membership.

Ready to Get Involved? 

To learn more about the Personnel Committee, what the role involves, and how you can contribute, please explore the attached resource.

Role title: 

Volunteer Classroom Assistant (Online) – English, Maths, Science  

Where: 

Online (Zoom) / Nova New Opportunities, 2 Thorpe Close, W10 5XL

When: 

Immediately, minimum commitment of 3 months. 

Support 1-2 classes a week (45 minutes per class), Monday - Thursday between 16:30 and 20:30.

About Nova:  

Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   

Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:  

• Developing knowledge, education and confidence 

• Connecting diverse groups

• Providing opportunities 

Our work, operates on 2 levels:

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering  

• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action 

Purpose of role: 

Support the Nova Family Programme tutors in facilitating online home school sessions.

Role Description: 

This role will be to act as a teaching assistant to tutors delivering online English, maths and science classes (for young people at Key Stage 2 and 3). With the disruption of Covid-19, many families have been thrown into the unknown world of home schooling – made even more challenging when your own education isn’t up to scratch or English is your second language. We are delivering a free programme of online home school support to those who have been most negatively impacted by being out of school. Now that Schools have reopened, we will be continuing these sessions to ensure that learners do not fall behind as Schools focus on catching up on lost learning. The aim is to support children who may be falling behind with their studies and mitigating as far as possible the widening attainment gap. 

You will: 

• Enjoy working in a team 

• Provide tutorial support 

• Position yourself as a resource for learners 

• Work one-on-one or with breakout groups of learners who need additional help 

• Facilitate the zoom classroom as required 

You need to be: 

• DBS Checked 

• Confident in the use of IT 

• Some experience of supporting learners with Maths/ English 

• Experience of working with young people 

• Committed

• Competent 

• Reliable

• Honest 

• Punctual 

• Patient 

• Fair 

• Open minded 

• Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.

• Comfortable following Nova staff directions and working independently 

Further information: 

• Induction and appropriate training will be provided.

• Teaching or coaching experience would be desirable but not essential. 

Main point of contact/supervisor: 

Matthew Barnett 

IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

We know that the right support at the right time makes all the difference.

Family Lives provides targeted early intervention and crisis support to families who are struggling.

Purpose of the role:

To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.

Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.

We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.

Our volunteers often tell us how rewarding their time with us is.

You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.

Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.

We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.

We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.

Module One = Tues 16th Sept

Module Two = Wed 24th Sept

Module Three = Weds 1st Oct

Module Four = Weds 8th Oct

Module Five = Wed 15th Oct

10am to 2pm

You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.

To provide strategic insight and governance oversight across all education programmes, ensuring EFF’s interventions remain impactful, evidence-based, and aligned with the evolving needs of schools, pupils, and educators.

You will play a vital role in guiding our work within school settings and support the board and leadership team with the educational expertise necessary to scale interventions and embed anti-racist practice across UK schools.

Trustee role description  

About IMIX 

Immigration is one of the key debates within UK politics and the media. IMIX is working to ensure that debate includes the voices of migrants and those who support them.

Our vision is for a society that welcomes people who move to the UK and understands the different journeys—through migration or displacement—that bring them here. A society that recognises how overlapping injustices shape those journeys, and where everyone can belong, be treated fairly, and live well together. 

Our mission is to use our media and communications expertise to ensure the voices and stories of migrants and refugees help shape how migration is understood and discussed in the UK. 

We do this by working with people who have lived experience of the immigration system, the organisations that support them, and the journalists who shape public opinion—always recognising the inequalities and barriers that affect whose voices are heard. 

We have a new strategy to 2030, which sets out the role that we play in the migration sector, and our ambitions for the years ahead. These are to:

1. ensure that more people with lived experience of migration have the skills and confidence to communicate effectively in the media. 

1. ensure that more organisations working to support migrants and refugees develop their media communication skills and capacity to tell the human story of migration.

1. work with journalists and media teams to significantly increase the level of positive migrant and refugee stories reported in the UK media, designed to increase empathy and understanding of the issues experienced by migrants and refugees. 

To strengthen our governance for this new strategic period, we’re recruiting four new Trustees.

Here’s what our current Trustees say about being part of IMIX: 

“It has been a privilege to support IMiX as part of the board. I have enjoyed seeing the organisation progress. A small but hugely passionate and effective team doing work that is more important than ever. IMiX has proved itself invaluable to the sector and whoever joins the board next will have important work to do to continue to strengthen IMiX at this crucial time for the debate on immigrants and refugees. This role offers the opportunity to help spread a reasoned narrative on a hot topic political issue that badly needs balance.”  Shazia Ejaz 

“It’s truly been a privilege to serve on the Board and to be part of such an inspiring organisation. I’ve learned so much from this experience.” Zain Hafeez 

“To an increasingly challenging public conversation about migration, IMiX brings calm expertise and evidence, positive messages and life-changing stories that change people's minds. It's a really important role to play, and the Board of Trustees make this possible by steering the strategy of the organisation and ensuring the staff and volunteers can deliver their work in a safe and supportive environment.  Our Trustees are a strong and committed group of people and it's a pleasure and privilege to work with them.”  Geraldine Blake (Chair) 

The Duties of a Trustee 

Trustees have overall control of a charity and are responsible for making sure it’s doing what it was set up to do, keeping the organisation on track and running effectively.

The IMIX Board meets four times a year to discuss with the Chief Executive and the team a wide range of issues. Our shared duties are to:

Strategy  

• Support the implementation of IMIX’s vision, mission, values and strategy.

• Approve activities that deliver the strategic goals, along with operational policies, and monitor and evaluate their implementation.

• Ensure that key risks are being identified, monitored and controlled effectively. 

Finance and Resources 

• Ensure the strategy is resourced by overseeing IMIX’s financial plans and budgets.

• Support and participate in fundraising and income generation activities

• Review and approve IMIX’s annual financial statements. 

IMIX Team  

• Provide support and challenge to IMIX’s Chief Executive

• Ensure that structures are in place that safeguard the well-being of IMIX’s team including volunteers and ambassadors.

• Ensure the effective and efficient administration of the organisation. 

External 

• Act as a champion of IMIX, promoting IMIX’s aims and reputation by applying your skills, expertise, knowledge and contacts whilst also ensuring that IMIX plays an appropriate role in the wider migration sector.

• Act as an ambassador for IMIX, attending events and relevant meetings.

• Bring intelligence to the Board on changes in IMIX’s operating environment.

General 

• Contribute to regular reviews of IMIX’s own governance.

• Attend Board meetings, coming prepared to contribute to discussions. 

Being a trustee means making decisions that will impact on the services and support that IMIX delivers and making a difference to the debate on migration.

What we’re looking for 

We are looking for people to join our Board who have either or both of the following:

Lived experience of migration or asylum  

More than half of our Board of Trustees have lived experience of migration, ranging from arriving as a refugee, growing up in the UK without settled status, moving to the UK from Europe, or being British but born outside of the UK.

It is important to us that people with lived experience are leading the governance of the organisation, as well as being involved across our projects, through Advisory Groups and Ambassador programmes. We recognise that diverse perspectives strengthen governance and decision-making, and we seek to continue broadening the range of backgrounds and experiences represented on our board.

Professional skills  

We’re particularly looking for experience in one or more of the following areas: 

• Media and Journalism 

• Digital

• Fundraising and/or income generation  

• Legal and financial oversight for charities

• Public sector/local authority experience, in particular regional links beyond London

Personal attributes 

All our Trustees need to have:

• A commitment to IMIX and its values

• The ability to analyse information and understand the implications and opportunities 

• Sound, independent judgement, and a willingness to speak your mind 

• A willingness and ability to devote the necessary time and effort 

• An understanding of the legal duties, responsibilities and liabilities of trusteeship 

• An ability to work collectively and effectively on a Board

What’s the commitment?  

The Trustee term is three years, with an option to renew for a second term.

We have quarterly board meetings which take place online, with at one in person away day each year in London.  We also have two sub-committees, one on People and HR, and the other on Finances and Funding, which meet in the month before a Board meeting.

How will we support you?  

We’ll provide a full induction to the work of IMIX, and opportunities for you to understand what we do and how.

The Chair and Chief Executive will support you to settle in, and there is an annual one-to-one with the Chair for you to reflect on your learning and your experience of being on the Board.

We can also provide training and opportunities for you to develop your governance skills and particularly welcome people who may be new to governance roles. 

What difference will you make? 

IMIX is at the heart of the UK’s migration debate.  By 2030, we want to see a shift—not just in media coverage, but in the national conversation. Migration will no longer be framed as a problem to be managed, but as part of who we are as a society. Public understanding will be more empathetic, informed and connected to lived experience. People who move will be seen as neighbours, colleagues, carers and community members—not strangers. 

We believe this future is possible. It will be built through shared values, solidarity across communities, and powerful storytelling that reflects the full complexity of people’s lives. At its heart will be the principle that migration is not a threat but a vital part of a healthy, connected society.

At a time when the rise of the far right is fuelling hostility and fear around migration, our work has never been more urgent. IMIX stands with partners across the migration sector to counter divisive narratives and strengthen solidarity. As a Trustee, you will help us ensure that truth, empathy and shared humanity remain at the centre of the national conversation. 

IMIX will continue to play its role—supporting the sector, amplifying migrant voices, and changing the story. As a Trustee of IMIX, you will help us to deliver this future.

We wish to appoint a new Trustee with professional experience in any aspect of social care, to join our Board.

This is a great opportunity for someone keen to use their professional experience in supporting vulnerable groups to help drive forward the work of a locally focused endowed foundation. Our purpose is to provide funding to relieve the burden of financial, physical and emotional hardship in our local community of Hampton, Hampton Hill, Hampton Wick, Teddington, Twickenham and Whitton.

We wish to appoint a new trustee who will have the enthusiasm, time and commitment to contribute to the work of the charity as it delivers an ambitious three-year strategy.  You will be involved in making decisions on a wide range of issues, influencing the development of our work and bringing about change. We are specifically seeking a trustee with professional experience in any aspect of social care for vulnerable groups relevant to our grant making. This could, for example, be in the areas of cost-of-living support, health, social work or children’s services.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary

As part of teaching at Roots, instructors are supplied with many teaching resources to help them teach the Roots way, such as instructor slides, teaching notes and walk-through videos.
Your role at Roots is to produce well-curated teaching notes, to ensure instructors understand the content and know exactly what is being taught.

Key tasks

• Deployment & Release Management: Handle app release lifecycle, from staging to production, for both the Apple App Store and Google Play Store.

• Infrastructure Management: Manage Firebase IAM and service accounts, ensuring secure and efficient access to our services.

• CI/CD Implementation: Design and implement robust CI/CD pipelines on GitHub for both application code and Firebase Functions, automating deployments across development, staging, and production environments.

• Security: Manage and enforce security rules across all Firebase services to protect data and maintain a secure environment.

• Quality Assurance: Develop and execute integration tests. Manage and utilize tools like Firebase Test Lab and other paid testing software to ensure our apps are stable and bug-free b

What we’re looking for

• Mission Alignment: A genuine commitment to Roots Academy's mission.

• Technical Experience: Proven experience in a DevOps, QA, or similar role. You should have hands-on experience with mobile and web app deployments.

• Automation & Process Improvement: A proactive mindset to identify and automate manual processes, always looking for ways to improve our workflows.

• Technical Stack Familiarity: Experience with or a strong desire to learn our core technologies: Firebase, GitHub, Flutter, and React.

​What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE, and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in design and digital marketing.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

We are recruiting Volunteer Team Leaders to lead and inspire! This is your chance to meet new people, gain new skills and experience and have fun whilst being part of a great cause.

Location: London, working from home 

Recruiting for various Team Leaders for- so please specify.

- North London Brother Team Leader

- Slough Brother Team Leader

- South London Brother Team Leader

- Tower Hamlets Sister Team Leader

- Newham Sister Team Leader

- North London Sister Team Leader

- Oxford Team Leader

Expenses: This is a voluntary position, but we reimburse reasonable out-of-pocket expenses in line with our policy

Main tasks

We need individuals who can manage a group of volunteers within their region and work with Human Appeal staff members to ensure volunteers’ active involvement in events and campaigns.

 Recruit new volunteers and lead current volunteers who will be allocated to your team

 Communicate important campaign-related information to your team

 Organise 2 Fundraising events or community projects with your team within an assigned budget in the year.

 Actively attend and participate in Team Leader meetings and complete any actions allocated to you E.g Recruiting volunteers for online fundraising.

 Work with the Human Appeal staff team to deliver campaigns and 2 in-person events for the year.

 Organise and attend Monthly Meetings with your Volunteers

 Where possible, support with Team Leader recruitment by joining the interviewing panel

Knowledge/Experience/Skills

We will provide you with the tools, training and support you need but here are a few things we are looking for:

 Excellent communication, negotiation, influencing, innovation and interpersonal skills

 Willingness to learn and develop as an individual and accept constructive feedback

 Ability to build and maintain relationships with all levels of people 

 Ability to support and coordinate a diverse group of individuals

 Ability to prioritise workload and work well in a team

Learning and Development

To enable you to take part in this opportunity Human Appeal will provide:

 Leadership training to help you develop the skills and knowledge needed to fulfil the role

 A dedicated member of staff to provide ongoing support and supervision

 Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy

 Webinars to provide you with the information you require for the campaign

 A volunteer handbook that outlines the policies and procedures you need to be aware of whilst volunteering

Benefits of volunteering with us

By volunteering in an international charity, you will gain valuable skills, experience and knowledge. We will also offer:

 Opportunities to take part in Human Appeal events and training programmes

 Opportunity for you and your team run your own event for a Human Appeal project of your choice

 Support from our HR Team in developing your CV and interviewing skills 

 Experience of operating within an international humanitarian charity

 Offer to provide references after 3 months of volunteering 

 Excellent support as part of a friendly team with fun away days

 Develop knowledge and skills in people management, social media, recruitment and project management 

Shop Volunteering Opportunities

Islington

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop is open Monday - Saturday 10:00-18:00 and Sunday 11:00-17:00. We are particularly looking for volunteers who can support us on Tuesday mornings

Location: 159 Upper Street, Islington, N1 1US

Supervised by: Community Shop Manager/Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role  

• Volunteering in the community

Our Van Driver’s mates are out and about supporting drivers with delivering and collecting stock throughout the local area. They play a key part in getting donations to and from shops. This role does require the ability to lift heavy items. 

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact us.

Are you looking for a way to give back to your community? We are seeking organised, compassionate individuals to be the welcoming heart of our Hub. If you have a friendly smile, are well orgabnised and are looking for a reception based role, this could be for you.

BACKGROUND:

• The Cardinal Hume Centre works to prevent and tackle youth and family homelessness, we: 
• Provide a home to 39 young people
• Offer support to local children and families at risk
• Help families keep or find a stable home and manage their money
• Mentor people to find work or training
• Help people secure their legal right to remain in the UK and access homes, work and benefits.

Last year we helped over 1200 people including nearly 600 families and 230 children and young people.  Our aim is to tackle homelessness, poor housing and poverty at a young age and break its cycle into later life.  We want to see the value in each individual and nurture potential, helping young people and families to thrive.

The Centre prides itself on its welcome and person-centred approach. It recognises each individual is different, often with complex needs and so our response must be multi-layered. We therefore have six principal services: residential services for homeless young people; family support; housing and welfare rights advice; employment support; learning; and immigration advice and advocacy. 

OUR PEOPLE - We believe each person matters: 

Our clients guide everything we do. We’re here to help children, families and young people experiencing or at risk of homelessness, or clients who have urgent needs that can be met at the Centre and not elsewhere. 

We seek to develop trusting relationships with our clients. We rely on them to help us improve and develop our services, so we include them wherever possible in our work. 

Our staff and volunteers: 
Our staff and volunteers are diverse in their backgrounds, and their skills and experience. Many have lived experience of the challenges our clients face. We are proud of our warm welcome and our team’s commitment to support people facing disadvantage to escape the cycle of poverty and homelessness. 

The HUB on Medway Street is the main entrance for clients who wish to access the services on offer.  Staff in the Hub can provide level 1 advice on housing and welfare rights and for more complex cases, can refer clients to one of our other services, such as housing, welfare rights, immigration, employment and learning, and family services. 

Summary of Role.

You will be supporting a team that is helping people from the local community, who are vulnerable and facing disadvantage, including; homeless young people, people living in insecure accommodation or at risk of losing their housing, low-income families with young children, unemployed people, refugees and migrants. (further details below)

Your presence supports the smooth running of the Centre and increases the team’s capacity to see and help more people.

This role is in the heart of the organisation where you will meet people of all backgrounds and learn how a community organisation responds to local need.

What will you be doing?

• Answering the intercom and buzzing clients in when they arrive
• Welcoming clients to the Centre, signing them in and out of the building calling the staff member to tell them that their client has arrived
• Registering new clients and booking an appointment with the Assessment team
• Assisting with the collection and distribution of client mail
• Administrative support to services, such as, photocopying or scanning documents for service teams and emailing them to relevant staff member
• Printing off and posting out letters to clients
• Possibility of assisting with benefit claims/forms

Other tasks that can be undertaken during quieter periods:

• Assisting clients and staff with phone calls if volunteer speaks a needed language

What are we looking for?

• You will be a confident and patient person with a professional and friendly manner and able to remain calm under pressure
• Some experience of customer service or dealing with a diverse range of people desirable
• Good listening skills
• An ability to communicate well and with confidence when handling enquiries
• Some IT skills useful
• A non-judgemental attitude towards people’s problems in their lives

What is the time commitment?

We are seeking someone for one day a week on a Thursday or Friday from 9.30am to 3pm, with an hour lunch break at 1pm. We are looking for a commitment of 6 months, which sounds like a long time, but there’s lots to learn and volunteers find this goes very quickly! 

How will you be supported?

You will be supported by the Advice and Assessment team  

You will be offered regular supervision and a staff member will be present in the Hub whilst you are on duty

You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel and contribution to lunch up to £6.

Recruitment Procedure

Apply> Informal interview> Reference and DBS checks> Trial period

About DMAFB

From One Act of Kindness to a Global Movement

A stranger's simple act of helping someone find a home sparked a journey that would become DMAFB. Founded on the principle of "I help you, you help me. Everybody happy" - we're building a digital wellbeing platform that transforms micro-acts of kindness into tools for connection, cultural exchange, and mental wellbeing improvement.

Our Mission: Prevent burnout, improve workplace morale, and make kindness a natural part of daily work life through science-driven, human-first interventions.

What we're building

We're developing an MVP platform that combines:

• Predictive analytics for early detection of workplace wellbeing issues
• Real-time monitoring and personalised intervention recommendations
• Time-series tracking of individual and team wellness metrics
• Pattern recognition to identify hidden risks before they become crises
• A lightweight, intuitive interface that seamlessly integrates into daily workflows

This isn't just another wellness platform - it's a proactive system that shifts organisations from reactive surveys to meaningful, data-driven support.

What we need

We're seeking a volunteer Full Stack Developer with experience in:

Backend/Data Infrastructure

• Building RESTful APIs and microservices architecture
• Working with time-series databases and handling complex data pipelines
• Implementing machine learning model integration (experience with model serving/deployment)
• Database design for high-dimensional, structured datasets
• Authentication & security best practices for sensitive HR/wellness data

Frontend development

• Creating responsive, accessible dashboards with data visualisation
• Building real-time scoring interfaces that display risk metrics
• Experience with progressive web apps or mobile-first design
• Implementing notification systems for alerts and interventions
• UI/UX sensibility for healthcare/wellness applications

Bonus skills (not mandatory)

• Experience with Python ML frameworks (scikit-learn, TensorFlow, PyTorch)
• Knowledge of GDPR/data privacy compliance for employee data
• Background in healthcare tech, HR tech, or mental health platforms
• DevOps experience (Docker, CI/CD, cloud deployment)

What you'll contribute to

• Core platform architecture for our MVP launch
• Integration points for predictive models and analytics
• User-facing features that make wellbeing interventions effortless
• A scalable foundation that can grow with our community

What you'll gain

✨ Purpose-driven work - Help prevent burnout and improve lives globally
�� Ground-floor opportunity - Shape the technical foundation of a growing movement
�� Collaborative team - Work alongside ML specialists and wellness experts
�� Portfolio value - Real-world experience building AI-integrated healthcare tech
�� Potential equity - As we grow, early contributors will be considered for equity opportunities

Iprovision is the benevolent fund of The Chartered Institute of Public Relations (CIPR). Iprovision is currently looking for new volunteers to join its Board of Trustees.

You don’t need to be a member of the CIPR to become a Trustee of Iprovision, but you do need to be willing to donate your time – and your understanding of the challenges life can throw at us – to consider the plight of those less fortunate.

The role Iprovision plays in helping members in need is really important. For example, Iprovision provides the funding for the CIPR’s mental health hotline that gives members access to expert advice and online materials. CIPR members coping with stress, with job loss, family illnesses or other challenges can turn to Iprovision for expert advice, counselling and, in many cases, financial support. To mark CIPR’s 75th anniversary we also established an education fund to help people get into the PR profession. We plan to continue with this fund in future years.

As a registered charity, Iprovision is led by its small board of up to 12 volunteer Trustees who consider the applications from CIPR members for support. Based on advice from a professional Support worker – the Trustees make the final decision on the type and level of support to be provided. This might be a straight cash grant, or the Trustees might elect to pay for some training and coaching to help someone get back into employment.

Each applicant for support is presented to the Trustees anonymously, and decisions are taken purely on the facts presented, the situation being experienced, and the types of support that are available.

As a charity, Iprovision depends for its funding purely on the voluntary annual donations that some members pay on top of their CIPR subscriptions, and fundraising activity and events.

The Trustees have a vital role to play – driving awareness of the fund, arranging and supporting fundraising activity, and of course considering applications for support. The Trustees meet four times a year (mix of in person and hybrid meetings) and are responsible for ensuring that the charity manages its funds wisely.

Knowledge, experience and attributes

Charitable Trustees have a general obligation to:

• Act in the charity’s best interests 
• Manage the charity’s resources responsibly 
• Act with reasonable care and skill.

Trustees should understand the purpose and activities of the charity and ensure they are in line and complying with the governance documents (the Memorandum and Articles of Association).

We are particularly keen to hear from people with experience or knowledge of:

• Fundraising 
• Governance and charity law 
• Accountancy and financial planning 

Support & Training 

We will provide opportunities for you to learn new skills and grow your expertise as we develop our plans. We encourage a culture of learning amongst our trustees, encourage and support them to develop existing skills, which help you flourish as a trustee on our board.

Benefits 

This is a volunteer role so no material rewards are offered. Benefits are non-material and include experience, the opportunity to contribute, to learn and become part of a dynamic community. You will gain lasting relationships, insight into a benevolent fund, experience of non-executive leadership and the rewards of contribution. We will reimburse out of pocket expenses, including travel to attend any Iprovision meetings. 

Liability

Iprovision is a separate legal entity (it is incorporated) and this acts as a mitigation to any personal liability.

For more information: see the essential trustee: what you need to know, what you need to do. Charity Commission England & Wales.

Our terms of service 

Trustees are elected to serve terms of three years with an expectation that they will serve no more than 2-3 terms of three years.

We encourage applications from all sections of society and locations and are keen to ensure continued diversity brings constructive challenge and adds to the governance and work, of the charity.

Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?

We're looking for 5 qualified counsellors, psychotherapists or psychologists volunteers ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service. 

As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.  

Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.

People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.

In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.

Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.

What the role involves

This role may vary depending on needs, but is likely to include:

• Undertake a client assessments, followed by person-centred counselling (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus 4 psychometric assessments

• Providing one-to-one counselling sessions to clients aged 18 & over

• Update our database with the client’s information, sessional notes and session attendance

• Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR

• Attending and participating in peer supervision support

• Attend CPD training to ensure your knowledge stays current

• Participating in volunteer meetings
• Maintaining client confidentiality, upholding data protection and equal opportunities principle

• Attend monthly Supervision and peer support sessions to ensure safe working practices

We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.

What you need for this role

Essential

• Be a member (including student membership) of one of the recognised membership organisations (see below)
• Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR 
• Minimum of 100 hours supervised
• Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
• A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
• Able to keep people’s personal data safe

• Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection

• Able to support a minimum of 3 clients a week, being three hours of your time for therapy sessions plus time for administration. We ideally hope you to offer the charity a minimum commitment of six months.

Desirable

• Knowledge of chronic pain or Complex Regional Pain Syndrome
• Previous experience as a chronic pain or CRPS counsellor or psychologist 
• Committed to our values
• Willing to develop skills and experience
• Enjoy working as part of a team
• Effective administration skills, planning and organisation skills
• Approachable, presentable, enthusiastic

We also welcome training counsellors and counselling/clinical psychologists who are looking for placements.

Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.

Recognised Organisations You Must Be A Member of:

• British Association for Counsellors and Psychotherapists (BACP)
• British Association for Behavioural and Cognitive Psychotherapists (BABCP)
• EMDR Association UK
• Complimentary and Natural Healthcare Council (CNHC)
• British Psychological Society
• General Hypnotherapy Register (GHR)
• British Society for Clinical Hypnotherapists (BSCH)
• National Council for Hypnotherapists (NCH)
• United Kingdom Council for Psychotherapy (UKCP)
• The National Hypnotherapy Society (HS)
• National Counselling Society (NCS)
• Health & Care Professions Council (HCPC)
• The Association for Professional Hypnosis and Psychotherapy (APHP)
• National Register of Hypnotherapists & Psychotherapists (NRHP)

Making a difference

What impact will the opportunity have?

You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.

What's in it for you as the volunteer? 

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.