Learning volunteer volunteer roles in bristol

Are you passionate about fitness and the positive impact it can have on others? Do you hold a fitness qualification and interested in volunteering your time to support people in crisis? If so, we have the perfect role for you!

We know that exercise releases happy endorphins that support us to improve our mood. It also helps reduce feelings of loneliness, isolation, provides an opportunity to connect with others and build friendships. Volunteering with us at Hestia, will mean you will play a vital role in supporting people’s overall wellbeing!

We are recruiting volunteers to coordinate and facilitate fitness and general wellbeing sessions online!

What you will be doing

• Design session plans which will enable group members to increase fitness and their general well-being
• Able to recognise the needs of beginners and mixed age/ability groups
• Ensure that everyone taking part has completed a health and wellbeing form, which includes referring those with existing health issues to their GP
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• A skilled and qualified Fitness Instructor
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Willing to participate in supervision and to liaise with Hestia staff as required

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

-Please note that the vacancy will close automatically if we reach out the maximum number of applications for this round of recruitment. 

Childline is a vital service, available 365 days a year to support children and young people, whatever their worry or concern.

In 2020 we set up our virtual Childline base to support children and young people by answering their e mail contacts. Home-based Childline email counsellors respond to emails from young people who have got in touch with something that's worrying them, whether it's bullying, abuse, self-harm or family relationships. 

Please Note - Please note this advert will close when we have sufficient applications to fill our training groups. 

You'll need a laptop or PC with a Microsoft Windows 10/11 or Apple MacOS (version 12 or above) operating system, with speakers, a USB port for a headset and a webcam along with a mobile phone. Note: a tablet, smart phone/tv and Chromebooks are not suitable. You will need a minimum broadband upload speed of 5MB and minimum download speed of 10MB. Internet connection via a dongle is not suitable for home working on Childline shifts. You'll also need a private, confidential space for shifts.

If you are interested in volunteering for the virtual Childline base and want to find out more about home-based e mail counsellor role, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

Meet with staff as well as volunteers to ask any questions you may have
Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

To book a place at one of our online Volunteer Information Meetings, please click 'Join Us' to register your interest.

Please Note: You must be over the age of 16 to apply for this role.

Barefoot and Free is a grassroots charity that supports families of neurodivergent children and children affected by trauma. We offer fully funded staycations and nature-based respite breaks for families and parent carers who are often at breaking point.

We’re a small, warm team not a large wealthy organisation and we care deeply about what we do. There are no airs and graces here, just real people doing our best to help families who need a break. Right now, we need someone with the skills and experience to help us bring in more funding to meet the growing need.

We’re looking for someone experienced and independent.
This is not a start out training opportunity. You’ll be working alongside an existing bid writer and need to come in ready to get stuck in with little to no guidance, it will test your resiliance and give you some amazing challenges. We’re looking for someone who knows how to write strong, successful bids and is comfortable finding opportunities, matching them to our projects, and managing the process from start to finish including rreporting/funding feedback, we are giving you alot of exciting responsibility so if you wish to progress and move to the next step and meet some personal goals this is for you. 

What are we looking for?

• 2+ years of experience with writing successful bids, copywriting, research or similar
• Excellent written English (grammar, clarity, tone) a clear communicator who can work independently and enjoy networking.
• Ability to understand and match funders’ priorities
• Skilled at summarising and restructuring complex content
• Experience in bid writing, copywriting, research, or professional writing (or willing to learn how to use your professional writing skills in this area)
• Self-motivated, organised, and collaborative, confident and able to work without close supervision
• Commitment of at least 3–4 hours per week 
• UK-based only (but remote role, so open to any applicants within the UK)

• Meet funding dealines and reporting deadlines

• Maintain the funding database and outcomes

• Someone who genuinely cares about the work we do and wants to help us keep doing it.

Please note: We do not provide references for volunteers who have been with us for less than six months.

What difference will you make?

By securing funding through successful bids, you will be supporting Barefoot and Free towards building a more sustainable and resilient organisation. Your input will be instrumental in establishing long-term sustainability, ensuring that our vulnerable families are supported over time. Families are often stretched to the limit with carer roles, supporting vulnerable children and young people without breaks or respite, by securing suitable funding you will be supporting them and the long-term sustainability of the organisation's efforts with the ultimate goal of profoundly improving the quality of life for our families.

We rely entirely on grants and donations. Every successful bid helps keep the doors open for families who often have nowhere else to turn.

Perks of volunteering with us:

• Flexibility to work around your life

• Take the lead on bids from start to finish

• Join a genuinely warm, down-to-earth team where your input is truly valued and felt

• Be part of something that directly supports struggling families in a very real way

• A rewarding role where your skills will have a direct and lasting impact

• Achieve some personal goals and a chance to build your portfolio with meaningful, purpose-driven work

If you’re looking to be part of something real, something with heart, and you’ve got the experience to make a difference, we’d love to hear from you today.

Before you apply:  Please, check out our website to understand our work and send your application with a CV and cover letter. Applications without a cover letter will, unfortunately, not be considered. We'd love to hear from the real you not the AI you. Thank you 

Volunteering Matters brings people together to overcome some of society’s most complex issues through the power of volunteering. We partner with local families to build strength, resilience, and hope across communities. Mentoring is a core part of transforming lives—and that’s where you come in. Volunteering Matters

The Family Mentor Project supports parents and carers in Southend‑on‑Sea, helping them to access the tools, confidence and support they need to create safe, stable, positive home environments for their children.

What Does a Family Mentor Do?

As a Family Mentor Volunteer, you will:

• Build a trusting, supportive relationship with a family or caregiver.
• Help them identify goals for their family life (e.g. routines, communication, managing behaviour, accessing local services).
• Offer practical support—signposting, encouragement, sometimes assisting with navigating social or health systems.
• Be a consistent presence: offering emotional support, listening, celebrating successes and helping find solutions when things are hard.
• Keep records (confidentially), attend supervision and ongoing training.

Who We’re Looking For

Someone who:

• Is patient, reliable, non‑judgemental, and can commit to being there over time.
• Has good listening and communication skills.
• Is organised enough to help plan sessions, set realistic goals, follow through.
• Is able to maintain confidentiality and boundaries.
• Preferably has some experience (professional, volunteering or lived) with families, children or community work—but not essential.
• Can attend occasional training and supervision.

What You’ll Gain

• A chance to make a real, positive difference in someone’s life, and in your wider community.
• Increased confidence, interpersonal and mentoring skills.
• Training & support from Volunteering Matters, plus access to a network of volunteers.
• The rewards of seeing growth, change and resilience in people you’ve supported.

Practical Info & Support

• Full training provided before and during your volunteering.
• Regular supervision & ongoing development.
• Reasonable travel expenses / out‑of‑pocket costs reimbursed.
• CRB / DBS check (or equivalent) as required.

How to Apply

If you believe in the power of mentoring, and want to help families thrive in Southend‑on‑Sea, we’d love to hear from you. To apply, please:

1. Register interest
2. Attend an informal interview - via Teams or Face to face
3. If successful, engage in initial training, then begin making connections with a family.

Events Officer has the responisbility of organising (along with the help of a Trustee Events Manager) our magical visits to children/adults with LD, this could be at the hospital, social groups, refugee centres, libraries etc etc.

They will monitor the chapter email for submitted event booking forms (some of these will come from events organised by the Events Manager on Trustees). These will then be added to the calendar and advertised to volunteers. They will ensure each event organised has a handful of volunteers confirmed within a week of the event itself. They will then provide information and support to a Lead Volunteer to run the events. They will ensure that regular events are being attended by volunteers and that they have the costume and materials that are needed for these. They will follow up after events to ensure social media posts are made, hours are uploaded and that costumes are returned. They will ensure that all volunteers are attending events.

Are you passionate about fitness and the positive impact it can have on others? Do you hold a fitness qualification and interested in volunteering your time to support people in crisis? If so, we have the perfect role for you!

We know that exercise releases happy endorphins that support us to improve our mood. It also helps reduce feelings of loneliness, isolation, provides an opportunity to connect with others and build friendships. Volunteering with us at Hestia, will mean you will play a vital role in supporting people’s overall wellbeing!

We are recruiting volunteers to coordinate and facilitate fitness and general wellbeing sessions online!

What you will be doing

• Design session plans which will enable group members to increase fitness and their general well-being
• Able to recognise the needs of beginners and mixed age/ability groups
• Ensure that everyone taking part has completed a health and wellbeing form, which includes referring those with existing health issues to their GP
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• A skilled and qualified Fitness Instructor
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Willing to participate in supervision and to liaise with Hestia staff as required

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Are you fluent in French and would like to teach others? We are looking for an enthusiastic volunteer to facilitate our online group and support others to improve their conversational and written French. You will be working with a diverse range of age groups and abilities and making a difference to those who would like to learn!

What you will be doing

• To facilitate an online group help people to learn French
• Engage in conversation, allowing individuals to feel supported and comfortable to practice their French
• Prepare session plans for beginners
• Encourage those attending to get involved in discussions

The skills you need

• Fluent in French . Desirable to hold a qualification
• Good communication skills
• Ability to provide a supportive and inclusive atmosphere

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

 We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

At-Home Online Outreach Volunteer ad

Target: graduate forums, retiree forums/magazines, gap year forums, universities (social

science departments)

Advert to be used:

Those of us who have received a free education pass it on by helping others less fortunate by

teaching, interacting and learning. With just a few hours a week, our volunteers, children and

sponsors are changing the world we live in.

IHF is a non-religious, non-political, non-profit organization that strongly believes in an equal

opportunity for all and in preserving the cultures, traditions and beliefs of the marginalized

communities iHalf of International Humanity Foundation’s (IHF) mission is to educate the poor

and the otherIHF is currently seeking At-Home Volunteers for our International Online Outreach

Team. The position includes reaching out to a global network of volunteers and help to inspire

and grow a worldwide movement.

This position provides global training and global connections from your home, at your

convenience. Our At-Home Volunteers come from around the world and form online teams

essential to our Children’s Homes and Community Centers.

Volunteering in this division provides a great opportunity to further your understanding of the

fascinating world of international non-profit online outreach, boost your CV, and to enhance

social media and public relations skills as you reach out to volunteers through a multitude of

mediums.

Please note this is a volunteering position.

● Involvement in evening reading and study programs.

● Management, design, and implementation of community-led projects.

�� Online Tasks Include, but Not Limited to

● Budgeting and finance.

● Donor relations and sponsorships.

● Social media campaigns and fundraising.

● Website development.

● Recruitment.

�� Essential Requirements

● Confidence in English (spoken and written).

● Passion for international development, emphasizing universal education.

● Career development goals aligned with IHF’s mission.

�� Eligibility and Benefits

● Requires a college diploma or university degree.

● Minimum commitment of four months, with an option to extend up to a year.

● Benefits include a certificate of program completion, letter of recommendation,

leadership and management capacities, practical NGO experience, global

network connections, and a monthly per diem plus room and board.

Our challenge
Our Support and Information team offer a wide range of inclusive and accessible services to support those diagnosed with a brain tumour and their families.

One of our most critical services is our Support and Information Line, which is open between 9am-5pm, Monday—Friday. This service is run by our Support team and assisted by volunteers. It offers a place for people affected by a brain tumour diagnosis to ask questions or raise concerns about a diagnosis, and how to support a loved one. We continue to see an increase in people accessing these services, and strive to work in smarter ways to manage this increase.

How can you help?

We’re looking for volunteers to help us make sure the Support Line runs more efficiently, by answering calls and asking a small number of specific questions to ensure the caller is transferred/triaged to the most appropriate support for them. This role also has the opportunity to develop into providing support to the community about specific areas. In this role, you will:

• Answer incoming calls to the Support Line with empathy and understanding
• Ask specific questions to understand the caller’s support needs and transfer to the appropriate teams
• Accurately record information about the call onto our database
• Assist the support team in specific project areas where appropriate
• Respond to support emails from our community
• Support our digital support team with our peer support groups on Facebook
• The role could develop into providing support over the phone regarding specific areas

What impact will you have?

This is an opportunity to be the first point of contact for our community, ensuring those that we support get the best service possible.

We’re looking for...

• Experience or confidence in answering calls and speaking on the phone
• Good IT and computer skills, ideally experience of using databases
• Ability to demonstrate a high degree of empathy and resilience
• Active listening and strong communication skills
• Ability to separate own experiences from others
• Confidence to work autonomously and as part of a team
• Organisation and reliability
• Demonstrable understanding of confidential working 

What can I gain from volunteering with you?

• You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates
• The satisfaction of knowing that you’re assisting those affected by a brain tumour diagnosis to gain the appropriate support
• The opportunity to expand the role in the future, by taking on additional training

Time commitment

To ensure we have volunteer cover for the full Support Line opening hours, we are looking for volunteers to commit between 2-4 hours a week between 9am5pm, Monday to Friday. Due to the continuous training involved, we would ask that volunteers commit to a minimum of six months spent volunteering with us. This is a remote role where you can volunteer from home. You will have regular contact with our Support and Information team who, while facing tough challenges along the way, look out for each other and nurture an inspiring, positive team environment.

Practical considerations

You’ll receive a full online induction to The Brain Tumour Charity and specific training for the role, as well as training on the use of our database and phone system. You’ll receive weekly supervision after each shift and ongoing support through online webinars, emails and telephone calls, from a team member within the Support team. You’ll have the opportunity to keep in touch and gain support from other volunteers in the same role. Incoming support call numbers may vary, so some shifts may be quieter than others. We’ve created a number of different activities that you can get involved in between calls, if you would like to. This role has the opportunity for development to other areas of the support team—guidance and training will be provided for this.

We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers will also be required to complete some internal data protection and disclosure documentation before commencing the role.

Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?

We're looking for 5 qualified counsellors, psychotherapists or psychologists volunteers ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service. 

As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.  

Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.

People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.

In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.

Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.

What the role involves

This role may vary depending on needs, but is likely to include:

• Undertake a client assessments, followed by person-centred counselling (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus 4 psychometric assessments

• Providing one-to-one counselling sessions to clients aged 18 & over

• Update our database with the client’s information, sessional notes and session attendance

• Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR

• Attending and participating in peer supervision support

• Attend CPD training to ensure your knowledge stays current

• Participating in volunteer meetings
• Maintaining client confidentiality, upholding data protection and equal opportunities principle

• Attend monthly Supervision and peer support sessions to ensure safe working practices

We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.

What you need for this role

Essential

• Be a member (including student membership) of one of the recognised membership organisations (see below)
• Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR 
• Minimum of 100 hours supervised
• Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
• A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
• Able to keep people’s personal data safe

• Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection

• Able to support a minimum of 3 clients a week, being three hours of your time for therapy sessions plus time for administration. We ideally hope you to offer the charity a minimum commitment of six months.

Desirable

• Knowledge of chronic pain or Complex Regional Pain Syndrome
• Previous experience as a chronic pain or CRPS counsellor or psychologist 
• Committed to our values
• Willing to develop skills and experience
• Enjoy working as part of a team
• Effective administration skills, planning and organisation skills
• Approachable, presentable, enthusiastic

We also welcome training counsellors and counselling/clinical psychologists who are looking for placements.

Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.

Recognised Organisations You Must Be A Member of:

• British Association for Counsellors and Psychotherapists (BACP)
• British Association for Behavioural and Cognitive Psychotherapists (BABCP)
• EMDR Association UK
• Complimentary and Natural Healthcare Council (CNHC)
• British Psychological Society
• General Hypnotherapy Register (GHR)
• British Society for Clinical Hypnotherapists (BSCH)
• National Council for Hypnotherapists (NCH)
• United Kingdom Council for Psychotherapy (UKCP)
• The National Hypnotherapy Society (HS)
• National Counselling Society (NCS)
• Health & Care Professions Council (HCPC)
• The Association for Professional Hypnosis and Psychotherapy (APHP)
• National Register of Hypnotherapists & Psychotherapists (NRHP)

Making a difference

What impact will the opportunity have?

You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.

What's in it for you as the volunteer? 

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.