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Job Title - Head of Legal Aid and Billing
Contract - Permanent
Hours - Part Time, 21 hours per week (0.6 FTE) with some flexibility around working hours
Salary Range - £28,800 to £34,800 per annum (£48,000 to £58,000 FTE)
Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.
About the role
This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.
The role would suit a highly organised and efficient legal aid lawyer, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.
This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the three days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel.
For further information on CCLC please visit our website.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Sunday 1st March 2026 at 23:55
Test and Interview date: Please note this is a rolling recruitment, so please complete your application now and we will arrange interviews with prospective candidates as soon as possible.
Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Metabolic Support
Metabolic Support is the UK umbrella patient organisation for people affected by Inherited Metabolic Disorders (IMDs) – rare, lifelong genetic conditions affecting around 40,000 people in the UK and over 1.4 million worldwide. Since 1981, we have been at the forefront of rare disease advocacy, research, newborn screening and community support, empowering people with IMDs to live well.
About the Role
This is a senior, strategic and hands-on role leading our fundraising and communications activity. You will drive sustainable income growth, raise our profile nationally and internationally, and tell our community’s stories with clarity, compassion and impact.
Working closely with the Chief Executive, you will shape and deliver an ambitious fundraising strategy, develop diverse income streams, and build strong relationships with trusts, foundations, corporates, major donors and supporters. You will also lead our communications and brand, ensuring consistent, high-quality messaging across all channels.
As part of a small, agile team, this role suits a confident self-starter with emotional intelligence, strong leadership skills and a passion for making a tangible difference in rare disease.
Key Responsibilities
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Lead and deliver an integrated fundraising and communications strategy
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Grow income across trusts & foundations, corporate partnerships, individual giving, major donors, community and events
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Act as an external ambassador for Metabolic Support
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Oversee communications, marketing, social media and brand development
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Manage donor relationships, stewardship and CRM (Nutshell)
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Provide fundraising forecasts, reports and budgets to the Board
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Ensure compliance with GDPR and fundraising regulations
About You
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Proven experience in fundraising, communications or income generation
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Strong track record in at least one key fundraising area (e.g. trusts, corporates, major donors)
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Excellent written and verbal communication skills
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Confident relationship-builder and storyteller
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Highly organised, proactive and comfortable working autonomously
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Strong alignment with Metabolic Support’s mission and values
Other Information
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UK-based with eligibility to work in the UK
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Willingness to travel and work occasional evenings/weekends
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a brand new leadership role at a pivotal moment for the Greyhound Trust.
We’re creating a new team, with a new remit, to take on a new challenge: driving our work across brand, income generation, marketing, communications and engagement so that more greyhounds can be supported, homed and championed.
As Head of Marketing, Communications and Income Generation, you’ll build and lead a compact, hands-on, multi-disciplinary team, bringing together specialist skills and embedding genuinely integrated, collaborative ways of working. This role will suit someone who enjoys shaping teams as much as shaping strategy — and who is excited by the opportunity to create something from the ground up.
Reporting directly to the Chief Executive, you’ll be a key member of the senior management team, contributing to the organisation’s strategic development, long-term planning and operational effectiveness. You’ll work as part of a highly motivated, close-knit leadership group based at the National Greyhound Centre in Horley, Surrey, where collaboration, mutual support and shared accountability really matter.
Alongside leading the Trust’s brand, marketing and income generation activity, you will also develop and manage our wholly owned trading subsidiary, Greyhound Events Ltd — ensuring it grows sustainably and plays a meaningful role in both income generation and supporter engagement. You’ll see events not just as fundraisers, but as powerful opportunities to build relationships, tell our story and bring new audiences closer to our cause.
You’ll be responsible for creating and delivering an integrated brand, marketing and income generation strategy, grounded in audience insight and sector best practice, and flexible enough to evolve as we grow. From individual giving and digital campaigns to partnerships, events and retail, you’ll oversee a diverse income portfolio while ensuring supporters and volunteers have a consistently positive experience with the Greyhound Trust.
This is a role for a leader who combines strategic vision with practical delivery, and who leads with empathy, creativity and determination. You’ll support colleagues and volunteers across the organisation, champion high standards, and help ensure that everything we do reflects our values — committed, compassionate and determined — always doing what is best for every greyhound.
We are excited to hear from you if you bring experience, energy and a commitment to our casue.
Please see the full JD / Job pack below.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The client requests no contact from agencies or media sales.
Location: Reading, Hybrid (You will need to travel into the office when required)
Hours: Full time
Salary: £31,500 per annum
Contract Type: Permanent
Campaign Closes: 18th February 2026
First Stage Interviews: 25th February 2026
Second Stage Interviews: 2nd March 2026
On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible
At Make A Wish UK, we create life changing wishes for children with critical illnesses. The Community Fundraising team plays a crucial role in generating the income and inspiration that make every wish possible.
We are looking for someone who can deliver thoughtful, high‑quality stewardship to deepen supporter relationships, manage community groups and small business partners, and create meaningful journeys that connect fundraising to the heart of each wish. By inspiring others, supporting volunteer‑led activity, and working collaboratively across teams, you’ll help drive income growth and ensure more children receive the wishes that matter most.
Core Purpose
As a member of the Community Fundraising Team you will provide excellent supporter stewardship to our fundraisers, whilst proactively securing new support for Make-A-Wish UK. Working with the Community Fundraising Manager you will deliver the Community Fundraising Strategy, maximising and growing income from our Community Fundraising supporters within your geographical area.
This role sits within the Public Fundraising team who are responsible for individual giving, legacies, community fundraising, third party challenge events, and owned fundraising products and events. The Public Fundraising team plays a vital role in contributing to our organisational strategic goal of developing sustainable sources of income.
To be successful in this role you will need:
Essential Criteria
- Minimum 1 years experience in a fundraising role or able to demonstrate transferrable skills from a role in a sales or customer service setting
- Experience working towards financial and non-financial targets
- Experience of account managing a wide variety of clients/supporters/customers
- Experience managing own workload, prioritising and responding to changing demands
- Experience of relationship management in either a charity or corporate setting
- Experience of reporting on financial and KPI performance
- Excellent numerical and analytical skills, with a keen eye for detail, ensuring data accuracy and a strong understanding of reports.
- Experience of working to and exceeding financial targets and KPI’s
- Ability to work proactively and make data driven decisions
Desirable Criteria
- Experience of using Salesforce
- Strong knowledge of charity law (data protection, GDPR, Gift Aid and Fundraising Standards)
- Experience of securing financial and non-financial support through proactive work
- Ability to travel around local area and UK wide
- Able to work flexibly as and when required
Skills, knowledge and behaviours required for this role
- Excellent written and oral communication skills across a variety of communication channels
- Strong interpersonal skills and the ability to relate effectively and appropriately to a wide range of audiences and stakeholders
- Confidence to proactively approach and engage supporters and partners
- Great organisation and time management skills
- Ability to work in a faced paced environment
- Ability to use own initiative and work to targets and deadlines
- Excellent planning skills
- Skilled team player
Strategy & Planning
- With the support of the Community Fundraising Manager, develop and deliver plans for local fundraising across a broad range of markets, activities and products.
- Take ownership of your geographical area, tailoring asks and fundraising products where appropriate
- Work proactively to identify a pipeline of future support and new fundraising opportunities, varying across Small & Medium Corporates, Groups and Associations, Individual support and Third-party activities, converting prospects into confirmed supporters to maximise income growth.
- Contribute to the creation of plans for the growth and delivery of Community Fundraising, working with the Community Fundraising Manager to develop and promote Make-A-Wish fundraising products and ideas.
- Work to an agreed income target with the aim of exceeding and growing income.
Stewardship, retention and supporter journeys
- Be a key contact to deal with community fundraising supporter queries above £1,000 value, responding promptly and efficiently. This includes both supporters and volunteers taking part in fundraising activity.
- Plan and deliver excellent supporter journeys for community fundraisers to retain donors, maximise fundraising, and promote further engagement.
- Provide effective supporter-focused stewardship to retain donors, maximise fundraising, and promote further engagement through cross selling different fundraising products such as Lottery and Gift in wills.
- Maintain effective relationships with Make-A-Wish UK colleagues and all supporters, maximising retention and long-term value, and identify cross-departmental opportunities where appropriate by working collaboratively
- Manage a range of different supporter groups and small businesses up to the value of £30k, using excellent stewardship to go above and beyond, increasing income raised and retention rates to Make-A-Wish, working with other teams to develop successful volunteering opportunities to support this.
- Actively use Salesforce to keep supporter records up to date, logging all communications and ensuring accuracy and attention to detail
- Working with the Community Development Manager, develop relationships with Wish Families with a view to building sustainable family fundraising groups. Identify and implement new opportunities to align the supporter journey with the wish journey.
Operational delivery of the community fundraising plan
- Work with the Community Fundraising Manager to deliver the annual community fundraising plan within your area.
- Manage own workload in a cost effective and proactive way, whilst delivering against the plan.
- Work under own initiative to respond to local fundraising opportunities, referring to line manager as appropriate.
- Give regular talks and presentations both in person and virtually to a wide range of different audiences, inspiring people to support Make-A-Wish UK
- Contribute and create resources to support volunteer-led fundraising across the organisation.
Monitoring and Evaluation
- Monitor community fundraising performance against agreed targets and KPI’s
- Present results and learnings in monthly meetings with the wider Public Fundraising team.
- Use learnings to feed into the ongoing development of the overall community fundraising strategy.
- Be accountable for set income and acquisition targets, continually monitoring performance against targets, using initiative to spot opportunities for improvement and areas of growth and acting on these opportunities.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
We’re looking for a Governance, Risk and Compliance Assistant to support Battersea’s Governance, Risk and Compliance (GRC) function to drive robust risk management, high quality governance practices and diligent Data Protection services.
The role reports into the Governance and Environmental Sustainability Team and will work across three of the managers in the team providing administrative, operational and project support and co-ordination.
This role is critical in maintaining accurate records, monitoring progress, and supporting timely reviews to meet regulatory and internal standards.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 26th February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed (two stages, one online and one in person)
For full details on the role, please download the recruitment pack..
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Sevenoaks School is currently seeking to appoint a Database & Insights Officer (Advancement Services) (Full-time, all year round).
We are looking for an enthusiastic and collaborative individual to join the Foundation team at Sevenoaks School. This successful candidate will have experience of handling large data sets containing sensitive personal information and do so while working under pressure. Familiarity with financial reconciliation and liaising with Finance teams is desirable.
Please see Job Description above for full details about the role.
Please Note
For applicants applying from other job boards, please ensure you get diverted to the website that contains our application form.
For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on ‘Read more’ alongside the role you are applying for and then click on ‘Apply Now’ (Blue button) on the next page that appears and follow the instructions.
To be considered, you will need to complete the full application form and also attach an updated CV.
The closing date for applications is 24/02/2026 at 23:59. The School retains the right to interview suitable applicants and appoint before the deadline.
At Sevenoaks School our mission is to ensure that students secure their full potential. We prepare young people for life in a modern, global society and seek to provide every student with excellent role models. Having a diverse staff enhances our school community and we warmly welcome applicants from all backgrounds.
Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taking up and verification of references and the verification of career history and fitness to undertake the role, as well as an online check. Registered Charity No. 1101358.
The client requests no contact from agencies or media sales.
Right now, millions of people across the UK are living with financial insecurity. Parents are choosing between heating and food. People who fall ill find themselves unable to work and without support. Countless others lie awake at night worrying about bills they cannot pay. At Turn2us, we believe none of us should have to face these challenges alone - and we exist to change the systems that allow them to persist.
Turn2us is working towards a future where everyone in the UK has financial security so they can thrive. We combine direct support and innovative digital tools, such as our online Benefits Calculator and PIP Helper, with influencing, policy and systems change. Across our organisation, colleagues bring deep expertise, compassion and ambition, united by a shared belief that financial hardship is not a personal failing, but a systemic issue that can and must be changed.
The Income & External Affairs Directorate plays a critical role in making this vision a reality. Through relationship-led fundraising, commercial partnerships, communications, and policy and influencing work, the directorate ensures Turn2us has the resources, profile and voice needed to maximise our impact. It connects our work with the people, organisations and institutions that can help drive lasting change. While we have built strong momentum and significant partnerships in recent years, we know there is far more potential to realise.
As Director of Income & External Affairs, you will be a key member of our Leadership Team, working closely with colleagues across the charity and with our Board. You will lead the growth of sustainable income, develop powerful and values-led partnerships, strengthen our public voice, and help shape a policy and advocacy agenda grounded in the experiences of people facing financial hardship. You will also play a vital role in building trust, credibility and influence across sectors to help shift the systems that keep people locked in financial insecurity.
We are looking for an exceptional and values-driven leader with a strong track record in relationship-based income generation, partnerships and influence. This experience may come from the charity sector or a commercial environment. We are not seeking a specific career path or background; instead, we actively welcome applications from people who bring new perspectives, transferable skills and different ways of thinking. What matters most is a deep commitment to our purpose, a willingness to learn and the confidence to lead with curiosity and humility.
This role calls for persuasive leadership, emotional intelligence and the ability to build trust across diverse teams and stakeholders. You will thrive if you enjoy working collaboratively, sharing power and leading in a way that is inclusive, supportive and ambitious.
This is a genuinely exciting and critical role - for our staff, our partners, and most importantly, for the people we exist to serve. We are particularly keen to hear from people with lived experience of financial insecurity. If you share our values and feel inspired by our vision of a more just and financially secure society, we would love to hear from you.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
The Programme Officer will lead our work in Yorkshire and Humber support our Managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.
Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:
Contribute towards the achievement of CUK and LWF’s strategic objectives
Understand how the role contributes to LWF’s purpose and the core mission of CUK.
Reliably implement CUK’s and LWF’s policies, procedures, and values in own work.
Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign.
Feed into the LWF strategy and objectives development.
Living Wage Accreditation:
Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation.
Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers.
With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries.
Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability.
Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered.
Build and manage projects and achieve work targets effectively
Successfully progress projects and tasks incl. tracking performance and expenditure.
Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.
Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy.
Deliver personal work targets on time and to standard:
Respond to telephone and web-based enquiries by providing advice and support to employers and supporters.
Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals.
Maintain LWF data on systems, incl. Salesforce employer database.
Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans.
Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions.
Learning & expertise
Keep abreast of new developments in the accreditation space.
Apply new learning to work and respond effectively to feedback.
Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.
Develop and manage external relationships
Effectively develop and support a range of external relationships.
Respond effectively to queries or requests from stakeholders.
Engage with a diverse range of external stakeholders to support and develop projects as required.
Communications
Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know.
Represent the LWF coherently in writing and verbally.
Events and Communications.
Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics
Represent and speak on behalf of the LWF at internal and external meetings and events.
Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides.
Develop and manage internal relationships
Work effectively with colleagues across Citizens UK.
Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders.
Generate income and resources
Contribute to plans and proposals to grow sources of income/resource.
Take personal responsibility for the careful stewardship of LWF’s resources.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE:
Comprehensive experience in an administrative role (E)
Experience of building positive relationships (E)
Experience of managing and updating Salesforce or similar databases (D)
Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)
KEY SKILLS AND KNOWLEDGE
Excellent time management skills with the ability to juggle a wide range of competing demands (E)
Understanding of database and systems management (E)
Ability to take in and interpret information and present in a succinct manner (E)
Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)
Ability to act on own initiative to introduce and develop new systems as appropriate (E)
Strong attention to detail (E)
Strong IT skills to include MS Office and database software (E)
Understanding of the policy and campaign landscape in the UK (D)
PERSONAL ATTRIBUTES
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be in person in Leeds, week commencing 30th March.
The client requests no contact from agencies or media sales.
Campaigns and Public Affairs Officer
We’re looking for a Campaigns and Public Affairs Officer to help turn insight, lived experience and evidence into powerful public campaigns that drive change for people affected by bowel cancer. You’ll play a hands-on role in delivering creative, inclusive campaigns that mobilise supporters, grow engagement and help people take meaningful action across the UK. Working closely with colleagues across policy, communications and fundraising, you’ll support the design and delivery of campaign actions, digital activity and events, while also contributing to our wider influencing work with decision-makers. This is a UK-wide role, with an initial focus on devolved nations, ideal for someone who’s passionate about campaigning, motivated by impact and excited to be part of a team pushing for earlier diagnosis and better care.
About Us
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Senior Policy Officer
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
Senior Policy Officer Job Description
Do you want your policy work to genuinely change lives? As a Senior Policy Officer, you’ll lead a defined area of our UK-wide policy work, shaping evidence-based positions that influence decisions across health systems and government. You’ll have the autonomy to own your brief, the space to think strategically, and the support of an expert, collaborative team who care deeply about impact. Your work will directly affect people living with bowel cancer.
This role is ideal if you’re an experienced policy professional who enjoys tackling complex problems, building trusted relationships, and turning evidence into action. You’ll work closely with policymakers, clinicians and sector partners, represent us in high-level forums, and help steer how we respond to fast-moving health policy developments. In return, we offer flexibility, trust, and a strong values-led culture and the chance to be part of a growing organisation delivering an ambitious strategy at a critical moment.
If you’re motivated by purpose, confident in your judgement, and ready to step into a role with real responsibility and influence, we’d love to hear from you.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
The CEO will play a pivotal leadership role in ensuring the continued success and sustainability of Clwyd Special Riding Centre. This is a wide-ranging role combining strategic leadership with hands-on people management.
The postholder will oversee the daily running of the Centre while also working closely with Trustees to deliver long-term development plans. The role demands strong financial and organisational management, excellent people skills, and the ability to balance compassion with pragmatism.
The CEO will act as a key ambassador for the Centre, building relationships with supporters, stakeholders, and the wider community to secure funding and grow the charity’s impact. The CEO will create the strategic plans for the next 5 years and work with the Trustees, Stakeholders and Staff to implement the plan.
This is an exciting opportunity to transition the organisation into a sustainable, self-funded and agile organisation able to meet the needs of their traditional participant and those members of the community who could benefit from equine activities.
Please see the Information Pack for details
The client requests no contact from agencies or media sales.
Liberty is looking for a Grants Officer to join our Philanthropy Team.
This is an exciting and varied delivery role which reports to our Fundraising Manager and is responsible for grant administration and reporting across our portfolio of grant funders, and co-ordinating, as well as administering a series of events aimed at donors and funders.
The successful candidate will be organised and self-motivated, with a focus on partnership working and building strong relationships. You will balance an enjoyment of events co-ordination with being a skilled writer, who enjoys producing applications and reports.
With experience in a similar role, you will be used to gathering a range of data and detail on the teams’ work, and comfortable with end-to end delivery and working to deadlines. You will be a keen team player with a commitment to, and passion for, Liberty’s work.
You will have a strong commitment to Liberty’s anti-oppression values and strategy.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance of between one and two days per week in the Westminster office, depending on contracted hours.
The deadline for applications is 9am Monday 16 March 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held online on Wednesday 25th March
Second round interview will be held in person on Wednesday 1st April
Apply via the job board on our website.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Are you detail-focused, analytically minded, and have experience of working with Gift Aid? MSF UK is looking for a Gift Aid Manager to lead and develop our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll:
- Oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income
- Manage Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations
- Lead on delivering regular Gift Aid communications to supporters following HRMC best practice; identifying opportunities and developing strategies to increase Gift Aid income.
You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation - Médecins Sans Frontières/Doctors Without Borders.
Hours: 37.5 hours per week, Mon Fri
Duration: Permanent
Location: London - Hybrid, 2 days per week in London office (Including Wednesdays)
Salary: £46,784.49 - £57,181.04 per annum
Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
The primary responsibility of the Gift Aid Manager is to oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. This includes responsibility for managing the Gift Aid and tax reclaim processes across multiple income streams, ensuring claims are submitted in a timely manner, and that MSF UK remains compliant with HMRC regulations. This role requires a specialist understanding of Gift Aid regulations.
They also act as the main point of contact with HMRC on complex matters relating to Gift Aid and reclaiming tax, providing solutions or advice on more complicated Gift Aid queries to the wider Fundraising team. The Gift Aid Manager will lead on planning and delivering regular Gift Aid communications to supporters.
Please download the full job and person specification below for further details.
Knowledge, Skills & Experience:
- Previous experience in managing end to end Gift Aid claims and processes within the charity sector.
- Strong working knowledge of HMRC Gift Aid regulations, practices and procedures and other relevant HMRC guidelines.
- Knowledge and understanding of Gift Aid compliance in charity environments.
- Experience of working with 3rd parties on Gift Aid claims and processes.
- Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables.
- Experience of working with Power BI KPI dashboards.
- Working knowledge of a fundraising database or CRM system (preferably Microsoft Dynamics CRM or similar CRM) and managing large datasets.
- Proven experience of monitoring and checking processes and developing process improvement and project management experience.
- Experience in providing Gift Aid training and support to staff or volunteers.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
- An excellent level of numeracy, combined with accuracy, attention to detail and an ability to follow defined processes is a must
- Excellent time management skills with a proven track record in managing a busy workload to deadlines whilst maintaining a systematic and organised approach
- A proven ability to work independently, manage multiple priorities and meet deadlines in line with established schedules ensuring accuracy in the information provided
- An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way.
- Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management.
- Self-motivated, flexible and able to work without close supervision within a team environment
- A responsible attitude to dealing with sensitive and confidential information
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software tools
- Fluency in written and spoken English
- Commitment to the aims and values of Médecins Sans Frontières.
- Proactive, resourceful, and adaptable with a solutions-focused approach.
- A positive team player with the ability to collaborate effectively with colleagues across different departments.
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.
Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.
Incomplete applications will not be considered.
Recruitment timetable:
- Closing date for applications: 15 February 2026, 11.59pm (GMT)
- First round interviews: 04 & 05 March 2026
- Projected Start Date: 06 April 2026
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Safeguarding
MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.
Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.
Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.
Main Responsibilities
Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:
People & Culture Strategy
Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.
· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.
· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.
· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.
· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.
Talent Management
Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.
· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.
· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.
· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.
· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.
Performance, Leadership & Capability
Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.
· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.
· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.
· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.
Organisational Culture, Engagement & Wellbeing
Foster a working environment where people feel engaged, supported and able to do their best work together.
· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.
· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.
· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.
· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters.
EDI & Safeguarding
Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.
· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.
· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.
· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.
· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.
Governance, Risk & Compliance
Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.
· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.
· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.
· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.
Systems & HR Operations
Ensure the efficient, reliable and compliant administration of people processes and systems.
· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.
· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.
· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.
Functional Leadership & Resource Management
Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.
· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.
· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.
· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership
· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field
Experience
· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation
· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations
· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters
· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery
· (E) Experience of workforce planning, recruitment, performance management and organisational change
· (D) Experience of working with trade unions or staff representative bodies
Key skills and knowledge
· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance
· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing
· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively
· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence
· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards
· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery
Personal qualities & values
· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK
· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism
· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment
· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement
· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis in 2015, we campaigned successfully for the introduction of community sponsorship in the UK. Citizens UK was then instrumental in proving the model can work in the UK and through training, advocacy, and coordination, we have helped hundreds of local groups welcome thousands of refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots organising with national advocacy to build a sustainable, community-led model of refugee resettlement. In 2025, we campaigned successfully to persuade the Government to introduce ‘named sponsorship’, giving communities greater choice in who they would sponsor. This creates a huge opportunity to grow community sponsorship and to enable UK civil society to step up and honour our proud tradition of offering sanctuary.
Head of Community Sponsorship Role
This is a rare opportunity to lead Citizens UK’s community sponsorship campaign and help build the movement that will be at the heart of a community-led welcome.
This new role comes at an exciting and crucial time, as we seek to build and embed this new form of named community sponsorship in the UK. As Head of Community Sponsorship you will lead on our strategy to develop named sponsorship as a transformative part of the UK’s approach to refugee resettlement and community power. This will involve building a broad-base of civil society partners ready to sponsor refugees and to add their voice to the campaign. You will lead on the campaigning and advocacy strategy as we ensure quality in the Government policy and cross-Party political support. Citizens UK acts as the Lead Sponsor for local community sponsorship groups and you will oversee their ongoing support and further engagement.
The role foster collaboration with Citizens UK Organisers and alliances, develop sustainable funding strategies, and ensure alignment with Citizens UK’s broader migration and transformation goals. The role will work alongside Citizens UK’s Migrant and Refugee Organising Team and will contribute to the efforts to build the power to create a more welcoming country. You will lead on relationships with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and building its national impact as a driver of cohesion.
Working as the Head of Community Sponsorship for Citizens UK, reporting to the Assistant Director for Migrant and Refugee Organising (MARO), your main responsibilities will include:
Career Pathway Headings
Objectives
Contribute to Citizens UK and Project Strategic Objectives
• Build a broad and deep engagement across civil society in named sponsorship, demonstrating the potential for scale and the big tent of support.
• Develop and implement campaign approaches that secure policy goals and build cross-Party political support.
• Develop strategy that develops the leadership of local Citizens members and refugees, strengthens civic institutions and builds trust across difference.
Build and Manage Projects & Achieve Work Targets Effectively
• Oversee multiple work strands, working in partnership.
• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals.
• Establish systems for performance tracking, evaluation, and continuous improvement across project streams.
Learning, Expertise, Wellbeing & Inclusion
• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects.
• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks.
Develop and Manage External Relationships
• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), civil society institutions and funders.
• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader.
• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions.
Communications
• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums.
• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership.
• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly.
Develop and Manage Internal Relationships
• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures.
• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK team
• Ensure that the community sponsorship strategy is aligned with Citizens UK’s other campaigns and work closely with other members of Migrant and Refugee Organising team.
• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives.
Generate Income and Resources
• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work.
• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors.
• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D)
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Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D)
Experience
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Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E)
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Demonstrable track record of strategic leadership in a charity or community-focused setting (E)
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Experience of managing cross-functional teams to deliver against ambitious organisational goals (E)
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Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E)
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Experience in leading campaigning and influencing strategies to secure changes in Government policy (E)
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Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D)
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Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E)
Key skills and knowledge
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Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E)
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Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E)
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In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E)
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Knowledge and skills in community organising and an understanding of how community sponsorship and campaigning connect with and support the method and aims of organising (E)
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Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E)
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Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E)
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Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E)
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Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E)
Personal qualities & values
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A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E)
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Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E)
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Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E)
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Committed to embedding refugee leadership and lived experience into programme design and delivery (E)
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Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E)
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Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E)
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Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E)
Note:
At Citizens UK, we work with communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The client requests no contact from agencies or media sales.


