Legacy campaign manager jobs in Birmingham

We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.

About the Veterans’ Foundation

The Veterans’ Foundation is one of the UK’s leading military charities, raising funds to support serving personnel, veterans and their families through a network of charitable organisations across the UK.

Since launching in 2016, we’ve awarded more than £40 million in grants to over 500 charities, helping improve the lives of thousands of members of the Armed Forces community.

As we enter our second decade, we’re investing in digital platforms, technology and the supporter experience that will help us reach more supporters, raise more funds and increase our impact.

The Opportunity

This is an exciting opportunity to join the Veterans’ Foundation at a pivotal moment in our development.

We’ve created this 12-month fixed-term role to lead a defined programme of digital fundraising and transformation projects that will strengthen our fundraising capability and create the foundations for the next phase of our growth.

Working directly with the Head of Fundraising & Engagement, you’ll lead the successful delivery of major digital initiatives, including the launch and optimisation of our new website, embedding Salesforce as our fundraising CRM, developing supporter journeys, delivering digital fundraising campaigns and introducing new digital products and platforms.

If you enjoy building, improving and delivering meaningful digital change, this is an opportunity to make a lasting impact on an organisation with ambitious plans for the future.

Key Responsibilities

As Interim Digital Fundraising Manager, you will:

· Lead the successful launch, optimisation and ongoing development of the Veterans’ Foundation website.

· Deliver digital fundraising campaigns that increase supporter acquisition, engagement, retention and income.

· Design and implement automated supporter journeys using Salesforce and associated digital platforms.

· Develop and optimise digital donation journeys and fundraising products.

· Introduce new digital products, platforms and technologies that enhance supporter experience and fundraising       performance.

· Manage relationships with digital agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.

· Develop reporting dashboards and performance insight to support evidence-based decision making.

· Use analytics, testing and supporter insight to continuously improve campaign performance and digital user experience.

· Work collaboratively across fundraising, communications and grants to maximise digital opportunities.

· Champion digital innovation and identify opportunities to improve systems, processes and supporter engagement.

· Contribute to the successful delivery of the Veterans’ Foundation Fundraising Strategy.

· Undertake any other duties appropriate to the role.

We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.

To be considered for this role, applicants must have the right to work in the UK and be currently resident in the UK.

Essential

We’re looking for someone who can demonstrate:

· A proven track record of planning, delivering and optimising successful digital fundraising, digital marketing or supporter engagement campaigns that achieve measurable results.

· Successful delivery of digital projects involving websites, CRM systems and digital platforms, with the ability to manage multiple priorities and deliver to agreed timescales.

· Strong knowledge of digital fundraising, supporter journeys, email marketing, website management and social media, with the ability to use data, testing and insight to continually improve performance and supporter experience.

· Experience of working with CRM systems, ideally Salesforce, and the ability to use data to support segmentation, reporting, campaign delivery and strategic decision-making.

· Proven ability to manage external agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.

· Experience of monitoring, evaluating and reporting on campaign performance, establishing meaningful KPIs and presenting clear recommendations to stakeholders.

· Experience of managing project or campaign budgets, demonstrating value for money and return on investment.

· Excellent written communication, stakeholder management and project management skills, with the confidence to work independently, take ownership of complex projects and build effective relationships across the organisation.

· A proactive, innovative and solutions-focused approach, with the curiosity and drive to identify opportunities to improve digital fundraising performance.

Desirable

· Experience working within the charity, fundraising or not-for-profit sector.

· Experience of Salesforce or other CRM, marketing automation or customer journey platforms.

· Experience using digital analytics and reporting tools, such as Google Analytics, Power BI or Looker Studio.

· An understanding of fundraising regulation, data protection and digital marketing best practice.

· Experience of digital product development, user experience (UX), conversion rate optimisation (CRO) or website optimisation.

· Experience of delivering organisational change, digital transformation, or implementing new digital systems, platforms or ways of working.

Why Join Us?

This is an opportunity to shape the future of digital fundraising at one of the UK’s leading Armed Forces charities.

Over the next 12 months you’ll lead projects that will transform how we engage supporters, strengthen our digital fundraising capability and create the platforms and experiences that underpin our future growth.

Your work will help us reach more supporters, raise more sustainable income and enable more funding to reach the charities supporting serving personnel, veterans and their families across the UK.

If you’re motivated by creating meaningful change and want to leave a lasting legacy, we’d love to hear from you.

WHO WE ARE

University Hospitals Birmingham Charity consists of four hospital charities supporting some of the busiest hospitals in Birmingham – Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment.

Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.

Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.

As a Legacy Administrator you will help us raise much needed funds that will make a real difference to our patients and their families.

JOB SUMMARY

This role is primarily based at Queen Elizabeth Hospital Birmingham, with the expectation of occasional travel to other hospital sites.

This post is within the Fundraising Team at University Hospitals Birmingham Charity, which is the official charity of Heartlands Hospital, Good Hope Hospital, Solihull Hospital and the Queen Elizabeth Hospital Birmingham.

This is a new role within the Charity Team. In this role, you will be a crucial part in ensuring that all legacies to the charity are administered in a timely and sensitive manner, maintaining and building great relationships with both internal and external stakeholders.

This role will involve occasional evening and weekend work at charity events and events organised by our supporters. 

PRINCIPAL DUTIES

• Work with the Senior Fundraising Officer responsible for Legacies to actively manage a varied caseload
• Handle a mixture of pecuniary, residuary and reversionary legacy cases
• Tailor your approach to each case depending on the circumstances, having a flexible approach whilst ensuring that all gifts are administered in a timely manner
• Work to optimise University Hospitals Birmingham Charity legacy income where appropriate
• Ensure that all bequests to UHB Charity are received and utilised, in accordance with UHB Charity policies
• Maintain your knowledge of current legislation
• Play an active role in the wider legacy team and promoting Gifts in Wills where necessary
• Working alongside the Stewardship Team, ensuring accurate data inputting and correspondence both written and verbal with supporters
• Managing and prioritising unpredictable and frequently interrupted busy workload.
• Working with and deliver clear objectives and key performance indicators.
•  Proactively contributing to the achievement of targets and the ongoing fundraising success of the Charity as a whole and to be a supportive, effective and collegiate team member.

COMMUNICATION

• Relaying accurate and timely information to the fundraising team, communications team, grants team and stewardship team. Communicating with donors and fundraisers.
• Dealing with enquiries from the general public, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures

ORGANISATIONAL RESPONSIBILITIES

• Maintaining Raiser's Edge donor management system. Accurate data inputting of donations, fundraising, thank you letters and general archiving, production and upkeep of databases. 

PROFESSIONAL RESPONSIBILITIES

• Ability to present oneself in a professional manner as a representative of the hospital and the charity.
•  To maintain confidentiality in all aspects of duty including fundraiser and donor data.
•  To assist in maintaining accurate records and to complete and return as requested statistical data.
• To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.
• To represent the Charity in a variety of different contexts and to a variety of different audiences.
• To ensure that a positive image of the hospital and the Charity is projected at all times.
• To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary).
• To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure. 
• To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital.

The Legacy Administrator will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.

NOTES:

This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate Charity Policies and Procedures relating to:

• Health and Safety
• No Smoking at Work
• Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.

Please note that employees are employed directly by the Charity and not the NHS.

Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.

Employees of the Charity are eligible for enhanced maternity and sickness pay.

Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.

SKILLS/KNOWLEDGE and ABILITY

Essential

• Excellent written skills with first class spelling
• Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages
• Ability to ensure accurate data inputting
• Ability to work independently and under pressure, prioritising work to meet deadlines
• Ability to deal with heavy, unpredictable workloads
• Ability to set up and maintain organisational systems
• Ability to work flexibly to meet the needs of the charity
• Problem solving
• Record keeping
• Non-judgemental attitude
• Accepts responsibility for own decisions
• Ability to represent the Charity at events and functions
• Good interpersonal skills and ability to
• influence people at all levels
• Understanding and respect for the importance of patient confidentiality
• GCSE English Language or equivalent
• GCSE Mathematics or equivalent

Desirable

• Educated to degree level or equivalent
• Qualification in community fundraising, corporate fundraising, communications, PR or marketing
• Membership of the Institute of Fundraising

EXPERIENCE

Essential

• Experience and understanding of charity legacy administration
• Ability to communicate clearly, assertively and compassionately with Executors, solicitors and bereaved family and friends
• High level of numeracy skills in order to approve complex Estate Accounts and tax calculations
• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
• Experience of working on own initiative

Desirable

• Experience of working with donors and fundraisers
• Raiser's Edge donor database experience
• Experience of working and consulting with patients and/or the public 

ADDITIONAL INFORMATION

Essential

• A team player with a flexible approach
• Available to work out of hours if required.

Desirable

• Car driver with a clean licence

Are you a strategic and decisive fundraising leader ready to use your skills and talents so that everyone can know Jesus through the Bible?

At Wycliffe Bible Translators, growth is accelerating, with individual giving up 36% and legacy pledgers doubling to 440 over the last three years. This means supporting more Bible translators, growing local churches, and transforming lives. Remarkably, more Bibles have been translated in the past 30 years than in the previous 2,000. Yet, 1 in 5 people worldwide remain underserved without God’s word in their language. We have ambitious plans to exponentially expand individual giving from £1.35m to £5.6m by 2032, built on strong foundations, team enthusiasm, and expert agency engagement.

As Director for Supporters, you will provide pivotal fundraising leadership to build long-term support through regular giving and legacies while valuing donors deeply. You will guide and empower a motivated team within a genuinely remote-first organisation, recognised in The Sunday Times Best Places to Work list. If you want your leadership to help us say ‘Yes!’ to supporting more Bible translators worldwide, we encourage you to apply.

• Salary: £70,000-75,000 + benefits
• Location: Home based or the option of a desk at our office in Oxford
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: Friday 21 August at 9am
• Interview date: Interviews will be held in Birmingham on Thursday 3 September

Key responsibilities:

• Grow individual giving income exponentially from £1.35m to £5.6m by 2032, with a focus on regular giving

• Pilot, test and scale fundraising products that meet donors needs

• Achieve exceptional donor retention rates through shaping a culture of fundraising that puts the supporter at the heart

• Lead and empower a talented team and collaborate closely with colleagues to deliver high performance

Benefits include:

• 33 days’ annual leave, including bank holidays
• Up to 5 days’ extra leave to serve on the Board of an external organisation
• Competitive contributory pension scheme
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.

Contract Type: Fixed Term for 6.00 months from the start date

Location: Any UK Trust office - a minimum of three days in the office a week, and must be willing to travel to other centres when required

Interviews: 10th or 12th August 

At The King’s Trust, we believe that great leadership creates life-changing opportunities for young people. As our Delivery Manager Capability Lead, you’ll play a key role in strengthening management and leadership across our Delivery function, ensuring managers have the skills, confidence and support they need to lead high-performing, inclusive teams.

Our ambition is to be one of the UK’s most equal, diverse and inclusive organisations serving young people. We know that achieving this starts with leadership. Through your work, you'll help build a culture where everyone feels valued, respected and able to thrive, ensuring our managers have the capability and confidence to create inclusive environments for both colleagues and the young people we support.

This is an exciting opportunity for an experienced Organisational/People Development professional who is passionate about building capability, driving positive change and turning insight into meaningful action.

In this role, you will:

• Use data, feedback and organisational insight to identify leadership capability needs and opportunities.
•  Work closely with the People and Learning team making recommendations based on data analysis and support with creating and driving sustainable and effective solutions. Support our ambition to become one of the UK's most equal, diverse and inclusive organisations by embedding inclusive leadership behaviours and approaches into management development.
• Evaluate impact, using evidence and feedback to continuously improve leadership capability and effectiveness.

Why join us?

This is an opportunity to shape the frontline management and leadership culture of one of the UK's leading youth charities. You'll work closely with senior leaders, influence how leadership capability is acquired and developed across the Delivery function, and leave a lasting legacy through the managers and teams you support.

By empowering managers to lead with confidence, inclusion and purpose, you'll strengthen the teams that support young people every day, helping more young people to break the cycle of unemployment and build the confidence and skills they need to succeed, regardless of their background or the challenges they face.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Delivery Manager Capability Lead? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or those who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Delivery Manager Capability Lead! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About the role

Are you passionate about developing innovative products and propositions that inspire people to take action? Do you enjoy using data and customer insight to shape strategies that deliver meaningful results?

We're looking for a Proposition & Product Manager to join our Marketing, Communications & Fundraising team. In this exciting role, you'll help develop and optimise fundraising and commercial propositions that engage supporters, attract new audiences, and generate sustainable income.

Working collaboratively across marketing, fundraising, philanthropy, retail, data and analytics teams, you'll play a key role in ensuring our products and supporter journeys are relevant, compelling and aligned with our brand.

What you'll be doing:

• Develop and manage fundraising and commercial propositions from concept through to evaluation.
• Use audience insight, market trends and performance data to identify opportunities for growth and innovation.
• Build compelling business cases to support investment in new products and propositions.
• Analyse supporter behaviour and engagement to optimise products and improve the customer journey.
• Work closely with colleagues across marketing, fundraising and philanthropy to prioritise projects and maximise impact.
• Test and refine propositions with target audiences to ensure they are engaging and effective.
• Provide strategic recommendations that support individual giving, legacies, partnerships, philanthropy and commercial initiatives.
• Build strong relationships with internal teams and external partners to identify opportunities and share insight.
• Ensure all propositions align with organisational objectives, brand values and relevant policies.

Please note this role is primarily home based, with occasional travel required to attend meetings other business needs.

About you

We're looking for someone who combines commercial thinking with creativity and a passion for understanding audiences.

You'll ideally have:

• Experience developing fundraising propositions or products within the charity or non-profit sector.
• Strong analytical skills with the ability to turn insight into actionable recommendations.
• Knowledge of marketing principles, audience segmentation and customer journeys.
• Excellent stakeholder management and communication skills.
• The ability to manage multiple projects and influence cross-functional teams.
• Experience of audience engagement strategies would be an advantage.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 10% discount on PDSA Pet Insurance plus access to staff veterinary services.  

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.  

TRUSTS AND FOUNDATIONS MANAGER

Job Description & Person Specification

JOB TITLE:Trusts and Foundations Manager

SALARY:£35,000 per annum

HOURS:Full time - 37.5 hours, Part time – 22.5 hours

RESPONSIBLE TO:Charity Chief Executive

ACCOUNTABLE TO:Director of Fundraising

LOCATION:Hybrid working

WHO WE ARE

University Hospitals Birmingham Charity consists of four hospital charities supporting some of the busiest hospitals in Birmingham – Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment.

Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.

Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.

As a Trusts and Foundations Manager you will help us raise much needed funds that will make a real difference to our patients and their families.

ABOUT THE ROLE

The Trusts & Foundations Manager role is a hybrid position for University Hospitals Birmingham Charity, which is the official charity of Good Hope Hospital, Heartlands Hospital, Queen Elizabeth Hospital Birmingham and Solihull Hospital and Community Services.

The Trusts & Foundations Manager will work closely with other members of the hospital charity, providing support to the fundraising team and the Charity overall.

Working as part of a team, the person in this role will have specific responsibility for researching and applying to grant-making trusts and foundations and identifying where the work of the charity meets the application criteria. 

They will write or complete applications and build relationships with existing and potential funders. They will also be responsible for managing members of the team who are currently applying to Trusts and Foundations and supporting them with their applications. The Manager is also responsible for the Trusts and Foundations database and building on this. 

This role would suit an experienced fundraiser looking to move into a management role, or a Fundraising Manager looking for an exciting opportunity at a hospital charity.

MAIN DUTIES

PRINCIPAL DUTIES

• Research trusts, foundations, and grant funding bodies to identify those where the application criteria match elements of the work of University Hospitals Birmingham (UHB) Charity.
• Prepare, write and submit a portfolio of persuasive Grant & Trust applications.
• Research and collate information and/or data required to make applications to trusts, foundations, and grant funding bodies, providing them with compelling cases of support.
• Establish and manage long term, effective and profitable relationships with existing and prospective funders by providing excellent donor and supporter care.
• Increase the pool of potential funders by using Trusts and Foundations sector knowledge and scoping of the funding landscape to identify new trust funders and increase opportunities for generating new income.
• Maintain and develop efficient ways of keeping trusts, foundations and grant funding bodies updated on the work of UHB Charity and the difference their support makes, to develop and maintain relationships and maximise short- and long-term support.
• Support the wider fundraising team with smaller grant applications and offer regular opportunities for them to apply to specific funders.
• Work to financial targets and undertake research as directed/agreed by the Director of Fundraising.
• Provide the Director of Fundraising with regular updates and monthly progress reports.
• Monitor application deadlines, submissions, acceptances/refusals, income received and ensure all information is updated accurately on the database.
• Inspire and motivate funders through the creation and delivery of regular communications, presentations and tours of the Hospital.
• Work with the Communications Team to obtain patient and family case studies and stories for use in Trust applications and impact reports.

COMMUNICATION 

• Relaying accurate and timely information to the fundraising team, the Charity Chief Executive and Charity Trustees on a regular basis. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and fundraisers.
• Dealing with enquiries from the general public, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures.

PROFESSIONAL RESPONSIBILITIES

• Ability to present oneself in a professional manner as a representative of the hospital and the charity.
• To maintain confidentiality in all aspects of duty, including fundraiser and donor data.
• To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.

MISCELLANEOUS

• To represent the Charity in a variety of different contexts and to a variety of different audiences.
• To ensure that a positive image of the hospital and the Charity is projected at all times
• To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary)
• To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure
• To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital

The Trusts and Foundations Manager will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.

NOTES:

This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate Charity Policies and Procedures relating to:

• Health and Safety
• No Smoking at Work
• Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.

Please note that employees are employed directly by the Charity and not the NHS.

Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.

Employees of the Charity are eligible for enhanced maternity and sickness pay.

Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.

SKILLS/KNOWLEDGE

Essential

• Excellent written skills with first class spelling
• Use of Microsoft Office including Word, Excel, Access, Outlook, Powerpoint along with other software packages
• Ability to match communication style with the varying needs of supporters
• Ability to work independently and under pressure, prioritising work to meet deadlines
• Ability to deal with heavy, unpredictable workloads
• Ability to recognise and reward people’s contributions
• Ability to work flexibly to meet the needs of the charity
• Problem solving
• Record keeping
• Non-judgemental attitude
• Accepts responsibility for own decisions
• Ability to represent the Charity at events and functions
• Good interpersonal skills and ability to influence people at all levels
• Understanding and respect for the importance of patient confidentiality
• GCSE English Language or equivalent
• GCSE Mathematics or equivalent

Desirable

• Educated to degree level or equivalent
• Qualification in trusts and foundations fundraising, creative writing or marketing
• Membership of the Institute of Fundraising

EXPERIENCE:

Essential

• Experience of exceeding/achieving targets in an income generation environment linked to Trusts and Foundations.
• Considerable previous experience in Trusts and Foundations fundraising and/or general fundraising gained in a charitable environment
• Demonstrable success of securing significant income and of achieving challenging financial targets
• Knowledge/experience of fundraising in a health-related field
• Experience of working with senior staff at Board/Trustee level
• Experience of developing new donor/sales relationships
• Experience in the charitable sector

Desirable

• Raiser's Edge donor database experience
• Experience in the hospital charity sector
• Experience of working and consulting with patients and/or medical staff
• Understanding of the NHS and wider health and patient issues

ADDITIONAL INFO

Essential

• A team player with a flexible approach
• Available to work out of hours if required.

Desirable

• Car driver with a clean licence

Role Purpose

Child Bereavement UK is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Child Bereavement UK turn up the dial across our corporate partnerships fundraising.

As our Corporate Officer, you will be responsible for supporting the Corporate & Commercial team to grow income from new and existing corporate partners, commercial collaborations and wider business development opportunities.

You will provide administrative and operational support across the team, helping to build and maintain successful partnerships, coordinate commercial activities, identify opportunities to maximise income, and ensure an excellent experience for partners and supporters at every stage of their journey with Child Bereavement UK.

The role is essential in ensuring excellent supporter stewardship, accurate record keeping, and the smooth delivery of fundraising campaigns, events, and partnership and commercial activities.

If you are incredible at communicating and have excellent organisational skills, along with the drive, passion and enthusiasm to help businesses support our work, then we look forward to hearing from you.

Main Responsibilities

· Provide day-to-day administrative support to the Corporate and Commercial Fundraising team

· Confidently manage a small portfolio of corporate supporters while providing proactive support to the Corporate Partnerships Managers in the stewardship and growth of their portfolios. Support the delivery of the corporate supporter activities, contributing to a team target.

· Ensure all supporter records are accurate, compliant, and up-to-date on our database, and document all corporate engagement activity.

· Execute and adapt bespoke campaigns

· Assist with the preparation of funding proposals, sponsorship packages, and partnership applications.

· Maintain an awareness of corporate giving trends, news, events, campaigns and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity.

· Provide comprehensive stewardship for our corporate supporters.

· Prepare regular communications, rewards and incentives and feedback.

· Seek out value added benefits such as generating awareness of the charity, volunteering, gifts in kind, introductions, attendance at events and pro-bono work.

· Provide support, where appropriate, for wider fundraising activity to develop opportunities across different fundraising areas.

· Research and identify prospective corporate and commercial partners, maintaining an accurate pipeline of opportunities and supporting new business activity to help grow sustainable income.

· Prepare and coordinate high-quality corporate communications, including partnership proposals, impact reports, stewardship updates and marketing materials, ensuring supporters receive timely, engaging and personalised communications throughout their partnership journey.

· Support the development and delivery of Child Bereavement UK's emerging commercial offer, undertaking research, coordinating sales and business development activity, and providing flexible administrative support as new commercial opportunities are identified and brought to market.

· Continually raise the profile of Child Bereavement UK by networking and representing the charity at events as required.

Person Specification

Essential

· Ability to be passionate and inspiring when communicating the work of Child Bereavement UK

· Desire to deliver the highest level of experience to corporate supporters and partners

· Excellent organisational and administrative skills

· Strong written and verbal communication skills

· Good attention to detail and accuracy

· Experience of maintaining databases or CRM systems.

· Highly professional, flexible and committed to achieving and exceeding KPIs

· Excellent time-management skills, with the ability to prioritise work, handle conflicting demands and meet tight deadlines

· A creative thinker and quick to respond to opportunities

Desirable

· Understanding of child or parental bereavement.

· Evidence of continued professional development

· Experience of using Salesforce CRM System.

·        Experience of Corporate Fundraising 

Recruitment Timetable

Application deadline: 16th August 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

The Communications and Research Officer is a new post designed to help bridge the gap between the research and campaigning work of Drone Wars UK and our supporters and the general public. The role is split 50/50 between communications and research. The communications element combines social media activity, website content creation and email communications, helping to ensure our messages are communicated clearly, consistently and creatively across a range of channels.  The research element consists of undertaking a number of short-term specific research projects alongside participation in on-going longer-term research work.

This is an excellent opportunity for someone who enjoys creating engaging content as well as undertaking in-depth investigations that contribute to positive social change. In addition, the person appointed will take an active role in the forthcoming strategic review shaping the organisation’s work over the next few years.

Job Description

Communications

• To be responsible for Drone Wars UK’s website, managing regular content updates and improving the content, layout and structure.
• To schedule social media content and manage social media accounts to increase engagement and reach.
• To use appropriate design tools in the creation of content for website and all digital and public facing channels.
• To undertake email campaigns in conjunction with the staff team to promote our work and increase participation in events.
• To participate in engagement with legacy and new media alongside other members of the staff team in order to promote the work and campaign aims of Drone Wars UK.
• To undertake appropriate speaking engagements on behalf of DWUK.

Research

• To undertake specific pieces of research into the use of armed drones, autonomous weapons and the militarisation of space as agreed with the Director.
• To write and produce accessible reports, articles and briefings based on the research undertaken.
• To write appropriate copy for the website.
• To contribute to on-going research work by keeping abreast of new and emerging military technologies.
• To contribute to maintaining the Drone Wars UK internal information database 

General

•  To work collaboratively with the staff team to set priorities and to develop existing and future research projects and campaigns.
• To network with other communicators, researchers and campaigners working on these issues in relevant organisations. 
• To undertake tasks as directed by the Director to ensure the smooth running of the organisation.
• To participate in campaign activity to limit the harms caused by armed drones, autonomous weapons and the militarisation of space.

Person Specification

Knowledge and Experience

• A degree, preferably to Master’s level, or equivalent experience in a subject area relevant to the post (Essential).
• Three years experience of engaging in research work, preferably in the peace and security/human rights sector or similar field (Essential).
• Commitment to the aims and objectives of Drone Wars UK (Essential) 
• Demonstrable ability to write and express thoughts and positions clearly, succinctly and accurately in English in a variety of formats, including major reports (Essential).
• Hands-on experience of managing websites (WordPress) and utilising social media, email marketing platforms, and varied digital tools to drive engagement (Essential). 

Skills and Attributes

• Understanding of the on-going legal and ethical debate around the use of armed drones, autonomous weapons and/or militarisation of space (Essential).
• Ability to manage workloads and professional duties without day-to-day managerial oversight (Essential) 
• The right to work in the UK (Essential)
• Understanding of and commitment to equal opportunities (Essential). 
• Ability to work both independently and as a member of a team (Essential).
• Experience in engaging with legacy and new media to promote campaign objectives (Desirable). 
• Familiarity with national and international security issues and institutions (Desirable).
• Willingness to learn new skills and work co-operatively with others to build strong campaigns (Desirable). 

At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together. 

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses. 

We are now looking for a Fundraising and Database Development Officer to join the team at our national office in Warwickshire, and help us to continue our work

Job Title:                Fundraising and Database Development Officer 

Reports to:      Head of Fundraising 

Based at:             RDA National Office (Lowlands Equestrian Centre, Warwickshire) 

Option for hybrid working with a minimum of 2 days a week office based 

Hours: Full Time (37 hours) 

Contract Type:2 Years’ Fixed Term 

Salary Range:£27,000 - £32,000  

Role Purpose: 

This role will support income generation by providing assistance to the Fundraising team. Key areas of focus include fundraising data management, central relationship management (CRM) development and digital transformation, and coordination of fundraising resources. 

Specific Responsibilities: 

• Develop and optimise the fundraising CRM to maintain accurate, accessible and reliable supporter data, enhancing workflows, processes and supporter journeys to improve operational efficiency and support fundraising objectives. 

• Manage fundraising data processes, including imports, exports and supporter segmentation, while maintaining high standards of data quality, compliance and GDPR adherence to support effective fundraising campaigns and stewardship activities. 

• Administration of the legacy pipeline, working with our external legacy administrators and supporting the Partnership Manager – Philanthropy and Legacies in tracking legacy prospects through the pipeline, maintaining up-to-date records and progress reports.

• Process and reconcile donations across multiple income streams, ensuring accurate records, timely donor acknowledgements and effective supporter stewardship while maintaining alignment with finance systems. 

• Produce and analyse fundraising performance reports, dashboards and KPIs, providing data-driven insights, income forecasting and trend analysis to support strategic planning, budgeting and decision-making. 

• Deliver excellent supporter care through the effective management of donor enquiries, communications and stewardship activities, ensuring GDPR compliance, strong supporter engagement and the timely resolution of donor-related matters. 

• Support the delivery and growth of the ‘In Memory’ fundraising programme by maintaining accurate records, coordinating stewardship and communications, monitoring performance, and working closely with the Community & Events Manager to enhance supporter engagement and maximise income. 

• Review and enhance fundraising processes and systems to improve efficiency, data management and supporter experience, supporting system developments and maintaining clear operational procedures and documentation. 

• Coordinate the development, distribution and management of fundraising resources and materials, ensuring effective campaign delivery, accurate stock control and timely support for fundraising activities and events. 

• Support CRM migration and digital transformation projects through data management, system testing, process improvement and user support, ensuring successful implementation, adoption and delivery of organisational objectives. 

• Provide comprehensive administrative, operational and analytical support to the Head of Fundraising, coordinating departmental activities and delivering performance reporting and insights to inform strategic decision-making and planning. 

• Support key fundraising events as required 

• Demonstrate the values and cultural aspirations of RDA, ensuring consideration is given to our charitable aims and objectives in all activities 

• To undertake other duties as determined by the line manager from time to time 

Person Specification 

Essential Criteria: 

• Experience working with fundraising CRM systems such as Beacon, Raiser's Edge etc 

• Strong data management, analysis and reporting skills. 

• Advanced Microsoft Excel and proficiency with reporting tools. 

• Understanding of fundraising operations, supporter care and donor stewardship. 

• Knowledge of GDPR, data protection and fundraising compliance requirements. 

• Excellent organisational skills with strong attention to detail and accuracy. 

• Ability to manage multiple priorities and meet deadlines. 

• Strong interpersonal and communication skills with a customer-focused approach. 

• Experience of CRM implementation, migration or digital transformation projects would be highly desirable. 

• Experience of producing management reports, dashboards and fundraising performance analysis 

Desirable Criteria: 

• Experience of Legacy and In Memory administration 

• Understanding of Fundraising Best Practice and The Fundraising Code of Practice 

• Awareness of charity sector trends and fundraising innovation 

• Experience of project work related to digital transformation or system change 

• Experience of developing automated workflows, forms or fundraising processes 

.  

We're looking for an organised, collaborative and effective individual to join our Development Team. You'll be an excellent communicator, confident building strong internal relationships, committed to providing exceptional supporter care, able to write compelling copy, and motivated by delivering high-quality administrative support that helps maximise our impact for animals.

You will join our existing Development Team, providing valuable support to make sure we maximise returns in already successful income streams, such as major gifts and individual giving. You will also be responsible for supporting the expansion of additional income streams, such as legacies, community and corporate. You’ll help us grow our supporter base and raise essential income to support our work with animals.

This is an exciting time to join a growing team and you’ll have the opportunity to develop and test new fundraising activities and shape our income now, and for the future.

The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action. 

Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.

THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger. 

We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.

​We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.

You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.

If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.

Who you are:

As a fundraising generalist, you will be well organised, provide strong administrative support, give excellent supporter care, write strong copy and be able to coordinate content creation.

Ideally you will have fundraising experience across a variety of relevant income streams, although we are interested to hear from candidates who have relevant transferable skills.

You will be able to ensure good collaboration between the Development Department and other teams, such as Communications and Operations, to make sure we maximise our fundraising activity.

The role:

You’ll be working alongside a Digital Fundraising Lead, Philanthropy Lead, Head of Development and wider team of friendly communicators, campaigners and change-makers. Home-based, you will enjoy collaborating, as well as being able to work independently. As a self-starter, you enjoy seeing projects through from start to end and get a buzz from the fast-paced and varied charity fundraising environment.

You’ll join us in maximising the value of Engaging Networks, a digital communications and campaigning platform, alongside our new fundraising CRM, Beacon. Experience with these specific platforms, or experience of utilising other CRMs for fundraising success, is desirable.

Primary duties:

• You will be responsible for continuing to grow our legacy programme, implementing the strategy developed by the Head of Development. This will include drafting copy and working with a designer to create evergreen legacy content, creating and maintaining content for our website, coordinating and drafting legacy communications and campaigns, managing legacy enquiries, thanking and stewarding legacy pledgers, and managing the legacy pipeline in Beacon.

• You will support our community fundraising strategy. This will mean making sure we have the tools and information for supporters to fundraise for us, whether that be in memory of a loved one, delivering their own fundraising initiatives in aid of The Humane League UK, or through peer-to-peer fundraising. This will include responding to enquiries, thanking and stewarding community fundraisers, coordinating a small amount of external-facing content, creating evergreen content, such as a toolkit that fundraisers can use, creating and updating content for the website, and responding to opportunities that arise, which could include community speaking opportunities, or stalls at events.

• You will support our corporate fundraising offering, ensuring we have the tools and information for businesses to support THL UK in a variety of ways. This will include responding to enquiries, thanking and responding to corporate donors and fundraisers, taking advantage of opportunities, promoting initiatives such as payroll giving, coordinating the creation of evergreen corporate fundraising content, such as a fundraising toolkit for businesses, and creating and updating content for the website.

• You will support our Operations Team, who respond to fundraising email enquiries, and the Development Team, as well as the wider organisation, by coordinating and maintaining FAQs of the most common fundraising queries we receive. This will help consolidate this information in one place, making sure we are consistent, streamlined and efficient in our responses. You will also work with our digital team to find a way to make sure information is accessible to supporters to minimise incoming queries wherever possible.

• You will be responsible for reviewing, investigating, reporting and responding to any fundraising complaints we receive, including escalating these where necessary.

• You will complete due diligence on donors and donations where required. This will include desktop research, completing relevant forms and information in Beacon, and making sure relevant approvals are obtained before accepting donations or approaching new donors or funders.

• You will coordinate essential thanking activities for key donors and supporters. This will include coordinating the design and printing of thanking cards, and other relevant stewardship materials or merchandise, to be utilised by those across the organisation, including to support our volunteers. You will also coordinate thanking campaigns (e.g. thanking monthly donors and major donors), which will involve collating recipient lists, getting cards designed and printed, and coordinating staff and trustees to sign and send.

• You will provide vital administrative support for events, including our annual presence at conferences such as EA Global in London, as well as our own annual supporter event. This could include collating guest lists, staff registration, coordinating invitations and RSVP’s, managing room bookings, hotels and catering, coordinating staff and trustees, and completing risk assessments.

• You will produce clear, accurate and engaging written communications, and coordinate the creation of content. This could mean drafting content for the website, drafting emails, building emails in Engaging Networks, or supporting our Digital Fundraising Lead with developing evergreen content to support our digital fundraising initiatives.

• You will support our Digital Fundraising Lead to make sure our growing pool of monthly donors are thanked and stewarded appropriately, including utilising Beacon, automations and supporter journeys to make the most efficient use of our time.

• You will support our Digital Fundraising Lead to deliver our digital fundraising strategy, by executing relevant aspects, which could include supporting specific campaigns, or building and maintaining fundraising related automations.

• You will help us deliver effective fundraising training and induction materials, such as for new staff and trustee orientations. This could also include coordinating additional training materials, how-to-guides and supporting materials, that are essential in maintaining relevant fundraising knowledge at THL UK.

In addition:

• Utilise our CRM: adding and updating supporter data, generating relevant reports, and analysing and evaluating data to inform campaigns and activities as required.

• Working with Communications and the Digital Fundraising Lead to deliver activities for our donor recruitment and retention.

• Work with the wider Development Team to input into our Development Strategy, as directed by the Head of Development, offering ideas and suggestions to help deliver the strategy and grow income across various income streams.

• Liaise with and coordinate support from third-parties / external consultants where necessary, such as providing support for specific campaigns or projects, and / or providing fundraising materials.

• Help us galvanise further support by lending your organisational skills to fundraising events.

• Attending conferences and events.

• Updating the wider team on fundraising progress.

• Participating in team meetings including note-taking and facilitation.

• Attending in-person workshops several times a year.

• Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement.

• Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.

• Perform any other duties assigned by the Head of Development.

If you would like to learn more about the Senior Fundraising Administrator role you can watch our recent webinar by following the 'Redirect to recruiter' button.

For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Redirect to recruiter' button.

Hours:

As an organisation we work a four day work week. This is a full time position of 30 hours per week over Monday to Thursday.

Good to know:

You will have access to:

• ​A fully remote work environment and team (all equipment is provided)
• A 4 day working week 
• 20 days leave plus 8 days for bank holidays that can be used at a time of your choice
• ​Flexible working hours
• ​A workplace pension
• An annual learning and development budget
• Support for mental and physical wellbeing 
• £25 per month reimbursement towards home working costs

At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome

Our employees all work remotely but still enjoy a supportive, collaborative environment.

For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Social Media Coordinator salary please the attached document.

All applicants need to be:

1. ​Fluent in written and spoken English.
2. ​Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
3. ​Committed to our mission to end the abuse of animals raised for food.

The Process:

All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.

Our full interview process comprises of the following stages:

• A skills test to give us an opportunity to see your skills in action (completed remotely).
• Join an online interview (via video call) so we can learn more about each other.
• Final Interview (via video call as above)

For full details of our recruitment process please see the attached document.