Legacy manager jobs in Greater london
Purpose of the Role:
The purpose of the role is to develop and foster long-term, multi-faceted relationships with people giving in memory, and deliver compassionate, personalised stewardship, so all supporters feel cared about and their gift is highly valued.
Key Responsibilities:
- Use Salesforce (or similar CRM) to maintain and keep up to date all information and projects related to In Memory Giving and drawing on data insights, monitor performance, identify trends, opportunities for developments and support improvements to the care and long-term relationship with supporters.
- Use the Much Loved (or similar platform) to develop tributes and opportunities for further in memory dedications, event participation and increase financial donations.
- Establish a communication process with funeral directors and keeping these records up to date on Salesforce.
- Much Loved to promote income generation keeping them as donors, repeating donations and taking part in events and dedications
- Ensure that all communications, across all mediums, reflect the values of the Fishermen’s Mission and our Christian ethos.
- Working closely with the Digital Engagement Officer and the Digital Fundraising Officer to develop and promote In Memory Giving and storytelling via digital platforms
- Work with the wider organisation including frontline staff to raise the profile of In Memory Giving (internally and externally) and providing information using both written and printed word to assist with conversations with clients and supporters.
- Provide reports and information as and when required by line manager.
- Meet all targets and objectives as agreed with the line manager on an annual basis.
- Undertake training and networking opportunities, when and if required, to keep up to date with the wider charity sector.
- Work as part of the Business Development Team at all times, taking part in team events and projects and supporting other team members if required.
Person Specification
Essential
- Highly skilled in all forms of communication
- Experience of dealing with people either face to face, over the phone or via written communications
- Use of a CRM (or a database) to record all interactions
- Expertise in using digital platforms
- Team working at the highest level, sharing information, ideas and working on projects with colleagues
- To be able to work within the Christian Ethos of the organisation
Desirable
- Experience of working in a charity setting or in a stewardship role
- Working with Salesforce as a CRM
- Experience of dealing with people who are recently bereaved or in an emotional situation
Our commitment to our values is unwavering. Diverse and inclusive teams help us to serve our communities better. We want to grow a team that includes people with a variety of backgrounds, skills and views. Whatever makes you unique is welcome. We are on a journey and we would like you to join us.
Interview questions will be provided ahead of the interview.
The client requests no contact from agencies or media sales.
Thank you!
Individual Giving and Legacy Manager (Maternity Cover)
Role Overview
The Talent Set are delighted to partner with a reputable health charity on a fantastic Individual Giving and Legacy Manager to cover a 12 month maternity contract. This position offers an exciting opportunity to lead an impactful Individual Giving Programme and support legacy giving strategies during a crucial period for the organisation.
Key Responsibilities
- Manage and develop the individual giving programmes, including development and retention strategies.
- Cultivate and maintain relationships with individual givers and legacy supporters to maximise retention and lifetime value.
- Plan and execute fundraising campaigns to meet income targets, ensuring inclusivity and accessibility.
- Collaborate with internal teams to create compelling communications and stewardship materials.
- Monitor and report on fundraising performance, analysing data to inform decision making
- Support the transition and handover process during the maternity cover period, ensuring continuity.
Person Specification
- Demonstrated experience in individual giving and legacy fundraising
- Strong interpersonal and communication skills to engage a diverse supporter base.
- Proven ability to plan, deliver, and evaluate fundraising campaigns or projects.
- Organised, with the ability to manage multiple priorities efficiently.
- Knowledge of fundraising compliance and best practices within the charity sector.
- A collaborative approach, with a passion for making a positive impact through charitable work.
What’s on Offer
Salary: £45,000
1 day a week in the London Officer
12 Month Fixed Term Contract with ideal start date of April
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Thank you!
Harris Hill are delighted to be working with a national charity to recruit for the Individual Giving and Legacies Manager in order to cover a maternity leave for up to 12 months.
You’ll join a supportive, collaborative Income Generation team who are passionate about making a real difference.
As Individual Giving and Legacies Manager, you will lead and grow key income streams, with a particular focus on legacy giving, payroll giving and in-memory giving, while ensuring every supporter’s journey is meaningful, positive and impactful.
As an Individual Giving Manager you will:
- Develop and deliver the legacy marketing programme, working with external digital agencies
- Manage and administer the legacy caseload, ensuring compliance with legal and regulatory requirements
- Oversee budgeting, forecasting and reporting for legacy income
- Support the national legacy campaign in collaboration with senior colleagues and external partners
- Manage and grow the payroll giving programme
- Oversee in-memory giving initiatives, including a national remembrance scheme
- Work closely with digital colleagues on tribute pages and online giving
- Identify and develop new in-memory giving opportunities
- Analyse and report on campaign performance and insights
- Support the development and improvement of supporter journeys
- Oversee supporter enquiries and timely, high quality stewardship communications
- Lead on planning and delivering direct mail appeals
- Ensure all communications are engaging, compliant and supporter focused
- Line manage a Supporter Engagement Officer
To be successful, you must have experience:
- Proven experience in legacy and individual giving
- Budget and financial management experience
- Strong copywriting skills across varied audiences and channels
- Experience analysing and reporting on fundraising performance
- Excellent communication, relationship building and project management skills
- Strong CRM and IT skills, including data segmentation and reporting
- Knowledge of fundraising compliance and relevant legislation
Desirable
- Line management experience
- Experience of payroll giving and in-memory giving programmes
- Experience delivering direct mail appeals
- Experience working with external agencies
Salary: £44,577 per annum
Location: London, hybrid working , 1 day a week in the office
Contract: 12 month FTC
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
We are looking for a Individual Giving and Legacies Manager (maternity cover), to lead and grow key income streams with a particular focus on legacy giving, payroll giving, and in-memory giving, while ensuring every supporters journey is meaningful, positive, and impactful.
This is a fixed term contract to cover up to a years maternity leave, with hybrid working at least one day a week in the London office. This post would ideally start mid April.
The Charity
You would be joining a supportive and collaborative team at a national health and social welfare charity, who are passionate about fighting to ensure support is available to all who are in need of it. This charity offer a range of fantastic benefits.
The Role
Joining a team of six, reporting into the Head Of Events and Supporter Engagement and managing the supporter engagegment officer. You will:
Develop and deliver the legacy marketing programme, working closely with external digital agencies to promote legacy giving.
Manage and grow the payroll giving programme, including relationships with Professional Fundraising Organisations (PFOs) and internal teams.
Oversee in memory giving initiatives,working closely with the Digital Fundraising and Engagement Executive on digital in-memory giving initiatives and tribute pages.
Lead on the planning, creation, and delivery of direct mail appeals, working collaboratively with the Head of Events and Supporter Engagement.
The Candidate
Proven experience in legacy giving and individual giving environments.
Ability to analyse and report on marketing effectiveness, sharing insights with teams.
Experience in managing finance and budgeting for fundraising activities.
Demonstrable ability to write engaging copy for different audiences across varied communication channels.
Ideally previous line management experience.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Thank you!
Details:
Salary: £44,557 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Contractually this role is London-based.
Contract: Fixed term contract to cover up to a years maternity leave, with a potential start date of early April 2026.
Full time role - 35 hours per week.
Benefits:
- 25 days annual leave.
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 12-noon on Monday 26 January 2026
Interview dates: Tuesday 3 and Wednesday 4 February 2026. Interviews will take place online over Microsoft Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information:
As our Individual Giving and Legacies Manager (Maternity Cover), you will play a central role in shaping Hospice UK’s supporter engagement and income generation. This is an exciting opportunity to lead and grow legacy giving, payroll giving, and in-memory giving, ensuring every supporter’s journey is meaningful, engaging, and impactful.
You will be at the heart of some of Hospice UK’s most important fundraising activity, supporting the National Legacy Campaign and working closely with colleagues across the organisation and external partners to deliver high-impact campaigns for local hospices. Through thoughtful leadership, engaging communications, and effective appeals, you will help maximise income generation while directly supporting our mission to ensure everyone can access compassionate end-of-life care.
You will join a friendly, collaborative team of six within the wider Income Generation and Grants Directorate of 23. The Events and Supporter Engagement Team includes the Head of Events and Supporter Engagement, Events Fundraising Manager, Digital Fundraising and Engagement Executive, another Individual Giving and Legacies Manager, and two Supporter Engagement Officers. Together, we raise funds from individuals through events, digital campaigns, memorial and legacy giving, regular and payroll giving, and one-off donations. We also deliver a wide range of supporter engagement activities and oversee supporter communications and journeys.
To succeed as our Individual Giving and Legacies Manager, you will bring:
- Proven experience in legacy giving and individual giving environments
- Experience managing budgets and financial performance for fundraising activities
- Strong project management skills, with a track record of delivering multiple projects simultaneously
- Excellent IT skills, including CRM database use for segmentation and reporting
- Exceptional communication and interpersonal skills
- The ability to write engaging, compelling copy for a range of audiences
- A strong understanding of fundraising compliance and relevant legislation
Line management experience, knowledge of payroll giving and in-memory giving, and experience working with external agencies are desirable.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).
How to apply:
To apply for this role, please send us the following documents by 12-noon on Monday 26 January 2026:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by 12-noon on Monday 26 January 2026.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
Registered Charity
51 - 100
We represent and champion the community of 200+ hospices across the UK.
