Legal advocate jobs
Be part of something new! Be a voice! Build change!
We are recruiting for motivated, values-driven advocates to join a new, innovative community gender-based abuse support service in Southwark. This is not a traditional role. You will support people of all genders and help shape a service built around prevention, creativity, and community voice.
The Role
You will work directly with people in community settings, carrying out risk and needs assessments, creating safety plans and using trauma-informed and coaching approaches. You’ll be part of a fast-paced, dynamic team working in new and flexible ways.
About You
We’re looking for people who are:
• Confident, reliable, and proactive
• Creative, solutions focused and adaptable
• Passionate about prevention and community-led work
• Strong at building trust and relationships
Experience in VAWG (violence against women and girls), domestic abuse, sexual violence or safeguarding is helpful, but your mindset, values and reliability matter most. We will provide full training, induction and support.
If you want purpose, challenge, and the chance to help build something new, this role is for you.
How to apply
If you are interested in applying, please:
1 – Download a copy of our standard application form
2 – Return a completed copy.
3 – Include a covering letter up to 2 pages long, explaining how you meet the Person Specification for the role. The job description and person specification is available online
Deadline for applications is midnight, Sunday 11th January 2026.
Interviews will be held on 20th and 21st January 2026. Shortlisted candidates will be asked to complete a short written test on the day of interview.
Bede works with children and adults at risk of harm, and we have Safer Recruitment policies and procedures in place to ensure that they are protected from abuse. These roles are subject to an enhanced DBS check.
IDVA, Southwark, SE London
Salary: £28,860 FTE, review pending and rising with experience
Location: Southwark
Hours: 35hrs/week. Jobholders work with colleagues to cover core service hours of 8:00 am to 6:00pm, Monday to Friday.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary:
This involves assessing, allocating and supporting our tenants on their journey with Stay and assisting successful move on. Teamwork is also a key part of this role to work alongside the wider housing team towards team and organisational objectives.
Role Specific Responsibilities:
· Deliver pro-active engagement with tenants to increase the potential for income collection by education, support and other interventions with customers as appropriate and in line with Stay’s policies.
· Provide advice to tenants on tenant and landlord roles and responsibilities in accordance with tenancy/licence conditions in face-to-face sessions or via the telephone/email/letter/text.
· Advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.
· Identify any/all factors that may be contributing to rent arrears: money mismanagement, budgeting issues etc.
· Give advice and assistance with housing problems including information on housing options.
· Take responsibility for a designated caseload of tenants requiring housing support including the identification of prospective tenants. Assist new tenants, particularly vulnerable and young tenants to set up and maintain a tenancy and be able to access support needed. Together with the customer draw up a personal housing plan.
· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.
· Actively work with the tenants and colleagues around issues placing the tenancy at risk including breaches of the tenancy agreement: arrears, harassment, nuisance and other disputes when required.
· Build effective relationships with external agencies (both statutory and voluntary) and maintain a knowledge base of these to signpost customers as required. Share information, where appropriate and in line with data protection and confidentiality, to meet the needs of the tenants.
· Ensure the maximisation of rent collection in line with targets and reduce rent arrears on a continuing basis through the effective enforcement of the rent arrears policy, procedure and systems working alongside the rents officer.
· Work in a performance target-led environment and have a commitment to attaining those targets.
· Prepare timely and accurate reports.
· Identify and implement good administrative practices and procedures.
· Maximise income collection by providing advice on welfare benefits and make referrals to specialist services and agencies where appropriate.
· Maintain up to date knowledge of best practice in respect of all relevant administrative, legal and financial procedures.
· Respond promptly and effectively to enquiries or complaints with regards to rent or associated housing matters in accordance with Stay’s policies.
· Maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements. Proactively monitor and report to the Housing Team Leader in respect of service delivery, performance indicators and targets.
· Maintain up to date knowledge of housing management practice and all relevant Stay and Housing Team procedures in to ensure the processes, systems, policies and procedures are adhered to and to contribute to the development of any reviews.
· Integrate tenant care into working practices through a ‘Tenant First’ approach, ensuring tenants are treated with respect and courtesy and experience a ‘seamless’ service. Adhere to Stay’s standards of tenant care in respect of answering correspondence, telephones and complaints.
· Maximise the use of information and communications technology to support the service and deliver efficiency improvements. Maintain up to date knowledge of systems and applications.
· Work collaboratively with the referral and assessments officer to evaluate applicants, conduct thorough needs and risk assessments, and perform reference checks before extending accommodation offers.
· Carry out an appropriate induction to the allocated Stay property once an offer has been made to an applicant.
· Liaise with The Rent Officer and Housing Benefit to ensure the customer’s account is active and the customer is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears.
· Liaise with Housing Benefit, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management.
· Ensure that tenants are compliant with and kept fully informed and consulted on matters affecting their Licence or Tenancy Agreements and they understand their rights and responsibilities: respecting other tenants, non-use of drugs etc.
· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.
· Work with the Voids and Maintenance Team to undertake regular visits to the housing properties to inspect the accommodation and get customer feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained.
· Adhere to Stay’s Safeguarding Policies and take responsibility for making Safeguarding referrals to the relevant services and report any concerns to Stay’s Designated Safeguarding Officers.
· To address issues of social isolation and exclusion, facilitating client’s involvement in the community.
· To deliver person centred support through one-to-one sessions, group work and ad-hoc support.
· To record all contacts with tenants appropriately and in line with Stay’s policies and procedures and maintaining all relevant files and recording systems, ensuring information is updated.
· To produce appropriate written reports in a variety of formats to meet the requirements of managers, service providers and board of trustees.
· To assist tenants in acquiring the budgeting and social skills necessary to sustain accommodation effectively.
· To, where customers are at risk of eviction, provide advice and support and where necessary help them to seek legal advice.
· To actively promote tenants knowledge of and participation in Stay’s Client Involvement activity by promoting available opportunities such as membership of working groups, service evaluation, service changes and Stay’s Complaint’s, Comments and Suggestion policy.
· To ensure that clients understand their rights and responsibilities of the licence/tenancy to enable informed choices.
· To input and extract information from Stay’s IT systems, including client information.
· To undertake, as required, any other duties compatible with the level and nature of the post and/or reasonably required by the Team Leader, Service Manager and Operations Manager.
· Provide advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.
· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.
· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.
· Engaging with clients and the local community to co-produce a programme of activities and sessions.
· Encourage and motivate clients to engage and participate in activities and sessions.
· Other duties commensurate with the post as may be determined from time to time.
Staff Expectations – how we do things
Administration Duties
· Maintain accurate records, both paper and electronic.
· Assist in the production of management information related to key performance indicators.
Financial Management
· Work within departmental budgets and aim to achieve value for money in all areas.
· Ensure compliance with all financial policies and procedures.
Relationships and Partnerships
· Maintain and enhance working relationships internally with support colleagues and central services, externally with referral agencies, landlords, the Local Authority etc.
· Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.
Client Involvement
· Encourage and support meaningful client involvement in all aspects of the service delivery and embed Involvement at the core of the service provision.
· To make a difference to clients through support which everyday impacts on their lives for the better.
Quality Assurance
· Report on performance monthly to line manager within deadline.
· Assist in addressing any improvements required from internal or external audits.
· Ensure that Equality & Diversity is actively promoted in all areas of work and that the services are relevant and accessible to all.
· To undertake development and training opportunities and have responsibility for obtaining maximum benefit through review, reflection and practice.
· To continuously review own working practices in line with client feedback and current best practice.
· To review and evaluate own performance to identify strengths and areas for development. Identify own learning/development needs and opportunities by attending and contributing to regular support, supervision and appraisal sessions.
Culture, Values and Behaviour
· To articulate and personally demonstrate Stay’s values both internally and externally.
· Where possible work to alleviate feelings of prejudice and stigma experienced by homeless or marginalised groups.
· To contribute to the building of a staff culture where every person feels empowered and valued.
· To always be professional and demonstrate a great positive attitude, be empathetic and adopt a person-centred way of working.
· To commit to learning and being the best through continual learning and development.
· To show consistent integrity, trust and fairness that embraces equality, diversity and inclusion.
· To deliver time after time to a consistent standard of service in line with Stay’s policies and procedures.
· To use good judgment and initiative to find solutions.
Health and Safety
· To be aware of Stay’s policies and procedures, ensure they are carried out and that good practice is maintained.
· You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work. You must co-operate with Stay and co-workers to help everyone meet their legal requirements.
The responsibilities of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of Aylesbury Women’s Aid
‘To exist for the benefit of all women and their children who have /or are experiencing physical, mental financial or sexual abuse in their relationships and to offer support, information, advice, access to temporary accommodation and aftercare’.
Job Summary
To support the aims and principles of Aylesbury Women’s Aid including empowering and supporting women and their children in making their own decisions and taking control of their own lives and to meet the practical and emotional needs of the women who live in the refuge through support, advocacy and advice.
Main Duties and Responsibilities
1. To help women settle into the refuge and create situations where women can be supported, share their experiences and explore the choices open to them.
2. Taking key-worker responsibility for 3 women by:
· Following all interview and admittance procedures with each resident interview
· Developing a Support and Action Plan with each resident
· Developing a Risk Assessment Management Plan when necessary
· Continuing to support key clients by regularly reviewing Support and Risk Assessment Plans.
· Offering some general support on a day-to-day basis.
· To continually update in-house data base.
3. To support and respond to the needs of the residents by:
· Providing legal, housing and welfare rights advice
· Providing advocacy and liaison with other agencies such as housing departments, solicitors, courts, social services etc.
· Providing information about local agencies and community resources
· Supporting residents to register and make claims for benefits or other rights.
· Ensuring that residents pay their rent and service charges
4. To take referrals from local women and find refuge space for women who need to move from the area and make referrals when appropriate.
5. To work within child protection requirements and procedures to ensure that children safeguarded and their welfare promoted whilst also supporting and meeting the needs of women.
6. To provide support and assistance to women moving on to new accommodation including:
· Ensuring all relevant forms are completed and giving advice on grants and second hand-furnishings.
· Providing transport when necessary.
· Assisting with initial household problems.
· Establishing any further needs and offering continued support.
7. To participate in creating an atmosphere in the refuge which will enable families to live together by encouraging women and children to respect each other and by attending and participating in regular house meetings.
8. To carry out extra agreed tasks to ensure the smooth running of the refuge which could include:
- Updating Routes to Support
- Attending and taking notes for house meetings
- Collecting, distributing and recording post
- Emergency First Aider for the refuge
- Ensuring that the First Aid Box is correctly and adequately stocked
- Facilitating Freedom Programme in the refuge
- Keeping bed space books up to date
- Recording incoming payments
9. To liaise with relevant local agencies and community groups to ensure productive and collaborative working and attend relevant meetings as required.
10. To keep monitoring and statistical information to enable the evaluation of the effectiveness of the service and to produce reports as required.
11. To raise awareness of the issues of domestic abuse and its effect on children through
direct service provision and promote Aylesbury Women’s Aid where appropriate.
12. To work flexibly between the hours of 8am – 8pm Monday to Friday and 9am – 1pm
weekends and Bank Holidays as agreed with your manager.
13. To follow procedures and protocols with other services so that the safety of the woman and any children involved are kept central to any process and ensuring that other relevant agencies are kept informed about important changes in the client’s situation.
14. To participate in the On-Call Service rota.
15. To answer enquiries through the Single Point of Access service in accordance with the requirements for that service.
16. To maintain effective communication with co-workers and participate in relevant meetings, supervision and internal/external training.
17. To cooperate with management, support and carry out all management policies and decisions, and contribute to a positive and mutually encouraging atmosphere in the workplace.
18. To ensure that all health and safety regulations, policies and procedures are complied with.
19. To give support during busy periods or staff shortages to other workers when necessary, including assisting other services in the organisation.
20. To support and implement all policies and procedures of Aylesbury Women’s Aid.
21. To take all possible steps to ensure the safety and confidentiality of the clients, staff and
Management of Aylesbury Women’s Aid, the safety of third parties visiting AWA premises and the confidentiality of information provided by all parties to the extent legally required.
22. To undertake any other duties from time to time. These may vary but will be in line with the responsibilities of the post and may include:
· Cleaning and preparing rooms for new residents
· Collecting and distributing donations of clothes, presents and household equipment etc.
The duties of the post may vary from time to time without altering its overall nature.
Refuge Worker requure Fe(Male) Applicants only.
Supporting women and children against domestic violence.



The client requests no contact from agencies or media sales.
Contract: Permanent, full time
Hours: 35 hours per week
Salary: £49,000 - £52,000 per annum
Location: Anchored to the Cardiff office. Minimum expectation of being present at least one day a week in the office.
The Head of External Affairs is a key role within the Carers Trust Wales team responsible for developing and delivering a dynamic external affairs strategy to ensure the issues impacting on unpaid carers and the services they rely on are a priority for Welsh Government, the Senedd and other key statutory partners.
A high-profile role, our Head of External Affairs is a credible spokesperson for the organisation working alongside the media, third sector and other key stakeholders to raise awareness of, and generate support for, the issues impacting unpaid carers and the services they rely on.
Through this role you will be central to advancing our mission by increasing the profile and influence of the Carers Trust Network in Wales, campaigning to make carers' rights a reality through the delivery of Wales-based and UK wide campaigns, and the production of high-quality content for a range of audiences.
To find out more about the role and Carers Trust, download the documents attached.
Contract: Parhaol, amser llawn
Oriau: 35 awr yr wythnos
Cyflog: £49,000 - £52,000 y flwyddyn
Lleoliad: Wedi'i angori i swyddfa Caerdydd. Bydd disgwyl i chi fod yn bresennol yn y swyddfa o leiaf un diwrnod yr wythnos.
Mae'r Pennaeth Materion Allanol yn rôl allweddol yn nhîm Ymddiriedolaeth Gofalwyr Cymru sy'n gyfrifol am ddatblygu a chyflawni strategaeth materion allanol ddeinamig i sicrhau bod y materion sy'n effeithio ar ofalwyr di-dâl a'r gwasanaethau maen nhw'n dibynnu arnyn nhw yn flaenoriaeth i Lywodraeth Cymru, y Senedd a phartneriaid statudol allweddol eraill.
Mae ein Pennaeth Materion Allanol yn swydd uchel ei phroffil ac yn llefarydd effeithiol ar ran y sefydliad. Mae'n gweithio ochr yn ochr â'r cyfryngau, y trydydd sector a rhanddeiliaid allweddol eraill i godi ymwybyddiaeth o'r materion sy'n effeithio ar ofalwyr di-dâl a'r gwasanaethau maen nhw'n dibynnu arnyn nhw, ac i ennyn cefnogaeth ar eu cyfer.
Drwy'r rôl hon, byddwch yn ganolog i ddatblygu ein cenhadaeth drwy godi proffil a dylanwad y Rhwydwaith Ymddiriedolaeth Gofalwyr yng Nghymru, ymgyrchu i wireddu hawliau gofalwyr drwy ddarparu ymgyrchoedd yng Nghymru ac ar draws y DU, a llunio cynnwys o ansawdd uchel ar gyfer amrywiaeth o gynulleidfaoedd.
I gael rhagor o wybodaeth am y rôl ac am Ymddiriedolaeth y Gofalwyr, llwythwch y dogfennau sydd wedi'u hatodi i lawr.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £27,500 per year, pro rata (£11,000 actual salary).
Hours: Part time, fixed term 12 month contract, 14 hours per week (0.4 FTE)
Work pattern: Flexible, between Monday-Friday
Start date: ASAP
Location: Remote. With travel to team away days every 2-3 months. All equipment and travel for work will be paid for by the charity.
Reporting to: Head of Support Services
About Pregnant Then Screwed (PTS)
Pregnant Then Screwed (PTS) is the leading charity working to end the motherhood penalty. Founded on International Women’s Day in 2015, our work is rooted in lived experience and delivered with fearless conviction. We campaign for change, provide support and advice, and build community with working parents across the UK. We do this with rigour, rage, and love.
With a new CEO, we’re now at a pivotal moment in our journey, and we’re looking for someone who’s excited to build with us — shaping what comes next for one of the UK’s most fearless campaigning charities.
The Role
Pregnant Then Screwed’s Tribunal Mentor Programme is a peer-to-peer support service for women and parents taking legal action against an employer for pregnancy and maternity discrimination. We match mentees with volunteer mentors who have been through the Employment Tribunal process themselves for 12 weeks of support through weekly calls. We relaunched the programme in October 2025, and now, with funding from The National Lottery, we are looking for a part time Support Services Coordinator to help us grow and maintain new mentoring matches.
As the Support Services Coordinator, you will be responsible for recruiting and inducting mentees and volunteers onto the programme and supporting matches throughout their journey. You’ll also drive engagement with the programme, and develop recruitment strategies for potential volunteers and mentees.
Responsibilities:
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Coordinating the Tribunal Mentor Programme and volunteers.
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Welcoming new mentee and mentor applicants to the programme through 121 and group calls.
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Recruitment and engagement of new volunteers and participants.
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Monitoring our Community WhatsApp groups and responding to enquiries.
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Hosting regularly mentor and mentee online check-ins.
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Researching further support and signposting options for mentees.
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General administrative tasks, including managing volunteer and mentoring data, supporting the Head of Support Services with reporting data and responding to general enquiries.
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Supporting our Head of Support Services with volunteer training, policy and process development.
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Supporting other Support Services projects where necessary.
Essential Skills & Experience
- Volunteer engagement - demonstrated through experience managing or coordinating volunteers.
- Diversity, equity and inclusion focus, able to demonstrate a deep understanding of (and confidence in discussing) anti-oppression.
- Engaging written and verbal communication skills - demonstrated through a proven ability to craft engaging newsletters, social posts or discussion prompts.
- Mentee and mentor growth and retention - demonstrated through experience in growing and sustaining a befriending or mentoring programme (or transferable skills from other types of service user engagement)
- Technologically proficient and confident - demonstrated through experience using Beacon or other CRM systems and digital work tools.
Please note this job description is not exhaustive, and you may be required to take on additional responsibilities that are within scope of the role.
What We Offer
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Flexible working is embedded in our culture with employees working different hours, and days of the week.
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34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
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Paid leave between Christmas Day and New Year’s Day.
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Two paid ‘Wellbeing Days’. These are days that can be booked off with no notice and no questions asked.
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Five days’ paid leave to care for dependents. These can be used when a dependent is unwell, for settling in days at nursery or school, or for activities such as sports day or school plays.
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After two full years of service, employees are entitled to an additional day of paid leave for every additional year, up to a maximum of three additional days.
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Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%.
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Enhanced maternity, paternity and adoption pay. Maternity and adoption leave is paid at a rate of 100% for 20 weeks, 50% for the next six weeks, and then statutory for the remaining time. Paternity is paid at a rate of 90% for six weeks.
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Employees work from home, with an in-person team away taking place every six - eight weeks (locations vary).
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It is expected that all employees will engage in at least four days of training per year. Mandatory training includes: GDPR, Health and Safety, Equality and Diversity and Safeguarding training.
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All employees will be provided with a company laptop, riser, monitor, mouse and mouse mat should they need, plus £100 to spend on other office set-up needs, including stationery where necessary.
Ready to help us shape a fairer world for working mums and parents? Here’s how to apply:
Step 1: Answer our screening questions and upload your CV via CharityJob. You will need to apply by 11pm on Sunday 11th January 2026
Step 2: Shortlisted candidates will be invited to an online interview, which includes preparing a 10 minute presentation, and Q&As. We envisage interviews taking place in the last week of January or first week of February.
Please try to keep your answers to each screening question succinct and under 350 words.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap is a very well-established local charity which provides services and support for people with learning disabilities, autistic people, and their family carers, while also campaigning alongside them to improve their lives. The organisation aims to create a world where people with learning disabilities are valued equally, have their voices heard and are included in the community.
We are looking to appoint a new CEO to lead the organisation and ensure it continues to provide its much-valued services.
The successful candidate will have:
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Experience in a senior role in a relevant service i.e. Learning Disabilities, Children or Adult Services
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Experience of developing a strategy and monitoring framework in a similar environment
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Experience of effective partnership working at a strategic and practical level
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Proven track record of income generation and financial management
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Knowledge of charity governance, regulation for a medium size charity, and working effectively with a board of trustees.
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Knowledge of the Health and Social Care environment, including key policies and legislation
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Understanding of Health and Safety and Safeguarding in a service delivery environment
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Understanding of the Social Model of Disability and how to apply it to deliver empowering person-centred projects and services
Please read the full Job Description, Person Specification and Recruitment Pack for further information on the role.
To apply, please send your CV alongside a covering letter explaining how you meet the criteria in the person specification.
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Closing Date: 16th of January 2026
Interview dates are planned for the 10th and 11th of February 2026.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Refuge Team Leader - Permanent, Workplace based
Salary: £26,520 rising to £27,030 on successful completion of probation
Location: Torfaen
Hours & working Pattern:
- 35hrs per week (full time)
- Monday to Friday the shifts are either 9-16.30, 10.30 – 18.00 or 11.30 – 19.00
- All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Purpose of the post: To provide assistance in the management and delivery of high quality, responsive, specialist refuge support and services that enable people to feel safe, to be empowered, and to flourish in a life free from Domestic Abuse and Sexual violence
Specific Responsibilities
As a senior member of the team, support the Refuge support service coordinator to plan, deliver and evaluate high quality, trauma informed, person led services across Torfaen
Lead the refuge team to enable women and children supported by the refuge services to achieve meaningful and impactful outcomes, led by them.
Line management responsibilities including supervisions, 360’s, inductions for the refuge team (staff, volunteers, and students).
Carry a smaller case load of single women and families.
Oversee rotas for refuge staff and make sure the refuges are adequately staffed at all times.
Work collaboratively with Community Coordinator to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
Support women and children to have a voice and provide feedback within the organisation and the sector, including surveys, listening sessions and external opportunities
To oversee operational Health & Safety requirements within refuge services
To oversee housekeeping, maximise refuge occupancy and facilitate room turnarounds in a timely manner
Ensure accurate and timely records are maintained in relation to all aspects of the service, including inputting information into our Information Management System.
Assist with routine audits including our database recording system and developing improvement plans where appropriate
Identify training needs following audits, supervisions, observations etc, and co-ordinate training for the team.
Lead regular Refuge Team meetings and participate in Torfaen full team meetings
Support the Coordinator and Service Manager in compiling reports for Welsh Women’s Aid (WWA) Statistics and other relevant reports for projects and services
Attend core group and other similar meetings, ensuring completion of all tasks allocated to Cyfannol Women’s Aid (CWA).
Support the refuge team to when appropriate signpost and refer women and children to the services they wish to engage with for example social services, the police, parenting, health, legal, DWP, housing, homelessness, recreational, educational, and cultural services and also CWA’s other internal services.
Being responsive to requests from other members of the organisation for quantitative and qualitative data, including for example, the creation of case studies.
A current valid driving licence, access to a car and insurance covering business use is essential.
General responsibilities
Contribute to the:
- Development and achievement of our Vision, Mission and Objectives.
- Promotion of our values, culture and aspirations.
- Creation of a safe, supportive and explorative working environment.
- Promotion of Equity, Diversity and Inclusion.
- Upholding of our Policies and Procedures.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
Closing date:30th December 2025
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is requireed for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.
Our mission is to stand with individuals, especially women and children, who have experienced domestic or sexual abuse, harm, or violence.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about ensuring the voice of children and young people are heard? Are you committed to advocating that children and young people’s rights are upheld? Do you believe that all children should receive consistently high-quality care in environments that strive to improve outcomes for each child? Do you have experience in social work, education, inspection, advocacy or residential childcare management? Then we have an exciting opportunity for a professional like you.
The Vacancy
The Independent Monitoring Service is seeking to recruit professionals with experience of working with children and vulnerable adults to the role of Independent Visitor.
We are looking for individuals all across the Midlands, including but not limitted to: Leicestershire, Northampton, Bedfordshire, Milton Keynes
The role of Independent Visitors is to provide visiting services on behalf of NYAS which are consistent with the National Quality Standards for Children’s Homes, Residential Special School Standards, Welsh National Minimum Standards, Health and Social Care Standards Scotland and CQC regulations. The main duties are:
- To undertake monthly visits to identified homes in accordance with the requirements of the relevant NYAS manager.
These visits will be:
Regulation 44 visits to residential children’s homes, short breaks and secure units.
Regulation 25 visits to residential family centres.
Care Quality Commission visits to residential adult homes.
Care Inspectorate Wales regulation 8 visits to residential children’s homes.
RSS20 visits to residential special schools.
Health and social care standards Scotland residential children’s homes.
Monitoring visits to unregulated provision.
- To undertake all tasks as identified by the relevant NYAS manager, during the visits and thereafter, in order to fulfil all aspects of the role.
- To provide factual reports within set timescales as required by the relevant NYAS manager.
Candidates should have demonstrable knowledge and understanding of regulated services and their inspection frameworks and also knowledge of current legislation and statutory guidance relating to children, young people and adults at risk particularly those in residential care.
Candidates must have experience of working within a social or health care organisation, safeguarding and experience of managing complex relationships across a diverse field, e.g. OFSTED inspectors, social workers, residential care workers and registered managers, health care professionals.
Candidates should also possess a professional qualification in a related field, i.e. social work, residential care, health care professional, advocacy or youth work.
This is a self-employed position and you will be paid a sessional rate.
You will also be required to complete annual safeguarding and compliance including, Personal Safety, Data Protection, Information Security, Safeguarding and Equality and Diversity. You will be able to subscribe to an e-learning platform provided by NYAS. The platform will provide you with the opportunity to undertake a number of other professional courses that you can complete in your own time to maintain your own CPD. You can do this on the e-learning platform at a significantly reduced cost compared to undertaking each course individually with different providers.
Note for candidates - when completing the application form, it is important that you refer to the person specification within the contract delivery specification and detail how you can evidence the criteria.
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.
In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.
We reserve the right to close this vacancy early once we receive a high number of applications.
About NYAS
As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.
We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
Work with us to help change young lives.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
Based within the Wiltshire Domestic Abuse Service, the IDVA team works within a multi-agency system to provide a trauma responsive, person centered independent service for victims of domestic abuse, empowering choice through informed decision making. You will hold a case load of high-risk victims, working proactively to support them and their families.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
Key Responsibilities
- Provide a high-quality service to those at the highest risk.
- To provide practical and emotional support to service users, working jointly with them to carry out, implement and review needs assessments and support plans.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Identify and assess the risks and needs of service users using an evidence-based risk identification checklist.
- Work with high-risk service users to help them access services, to keep them and their children safe.
- Advocate for high-risk service users with agencies who can help to address the domestic abuse.
- Understanding the role of all relevant statutory and non-statutory services available to service users and how your role fits into them.
- Providing information to service users in relation to legal options, housing, health and finance.
- Develop and maintain working relationships with all key agency partners to address the safety of high risk service users ensuring their needs are met and safety plans are coordinated particularly through the MARAC.
- Manage a case load ensuring each person receives the appropriate support, tailored to their needs.
- Support the empowerment of the service user - assisting people to recognise the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives.
- Support service users to maintain existing accommodation and to advocate on their behalf, in order to access accommodation and additional support.
- To recognise, respect and address the needs of service users who face barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBTQIA+ communities, disabled people, those with complex needs and other groups which services have found difficult to reach.
- Provide practical and emotional support in relation to criminal and civil remedies, housing, health, education, employment, welfare benefits, counselling, legal aid and children’s support.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
General Responsibilities
- Live and embody the FearFree values.
- To promote the service to external agencies where applicable.
- Give information and support to service users regarding their other needs and refer them to other support services as required.
- Ensure our service is widely accessible – adapting practice as required to suit individuals.
- Work across a large geographical area to ensure locality is not a barrier to accessing services.
- Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm.
- Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working.
- Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy.
- Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures.
- Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues.
- Support colleagues in all services across FearFree as required.
- Support the sustainability of the organisation by participating in fundraising activities and sharing ideas and contacts for income generation.
- To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake all statutory and mandatory training, as required by the organisation.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Role Purpose:
The Clinical Director will provide strategic clinical leadership to the Restraint Reduction Network, ensuring that all initiatives, standards, and practices align with evidence-based approaches, human rights principles, and the goal of reducing restrictive practices across education health and social care settings. This role will champion best practice, influence policy, and support the implementation of RRN Training Standards nationally and internationally.
This role will also include delivering training, audits, working on projects that reflect areas of expertise and supporting organisations to restrictive practices through six core strategies.
Role Summary
· To be the clinical lead for RRN including leading our work supporting providers to improve via the six core strategies.
· To provide clinical leadership for the RRN Partners Programme through acting as lead RRN consultant and delivering programmes.
· Working with the Director of Organisational and Workforce development to ensure programmes are effective and contemporary and evolves as practice evolves and improves with feedback
· Providing collaborative leadership of RRN in leading a restraint reduction movement across the British Isles and leading our RRN members community.
· Work with members of RRN Senior leadership team and board of trustees to ensure RRN is both sustainable and impactful in line with charities purpose
· Support RRN manager and associates to develop a range of resources ensuring that all RRN resources are:
o evidence based (linking with academics and universities)
o co-produced (with people with lived experience of restraint)
o protects human rights (linking with human rights organisations)
· Support and contribute to the continuous improvement of the RRN training standards and RRN Practice Leadership Diploma
· Act as an ambassador and spokesperson for the RRN, ensuring positive relationships with key stakeholders including charities, civil servants, professionals, academics and people with lived experience
· Ensure RRN develops its reputation as leaders in restraint reduction nationally and internationally and ensure internal culture reflects trauma informed practice we promote
· Work collaboratively with CEO to ensure clear strategy and internal culture reflects trauma informed practice we promote
· Ensure all resources and work undertaken by RRN reflect best practice in co-production with people with lived experience of restraint
· Supporting RRN associates with lived experience with clear expectations of their role and putting in person centred processes to minimise the impact of trauma through the direct work they do for RRN and the interaction with the organisation.
· Contribute to the development of a Community of Practice
Key Responsibilities:
Strategic Leadership
- Lead the clinical vision for restraint reduction across education, health and social care, ensuring alignment with RRN’s mission and values.
- Provide clinical leadership in ensuring all RRN activities are trauma informed and people with lived experience are provided with support then need to minimise risk of retraumatising.
Policy & Standards
- Ensure RRN Training Standards and resources are co-produced, remain current, evidence-based, and compliant with legal and regulatory requirements.
- Contribute to national and international policy development on restraint reduction and restrictive practices.
Quality & Improvement
- Drive continuous improvement initiatives, including audits, research, and evaluation of restraint reduction strategies.
- Monitor and report on clinical outcomes and impact measures related to restraint reduction.
Stakeholder Engagement
- Build strong relationships with NHS Trusts, social care providers, special schools, regulators, and self-advocacy groups.
- Promote co-production with people with lived experience of restraint and their families.
Education & Workforce Development
- Support the development and delivery of RRN Diploma
- Provide clinical leadership for webinars, conferences, and professional development initiatives.
Research & Evidence
- Collaborate with academic partners to advance research on restraint reduction and disseminate findings.
- Ensure all RRN resources are evidenced based reflecting best practice from both research and people with lived experience.
Please apply by sending a current CV together with a supporting statement demonstrating how your skills and experience meet the job description and person specification. Your supporting statement should be no longer than 2 A4 pages.
The client requests no contact from agencies or media sales.
Please note there are two positions available: 1 Permanent and 1 Fixed Term Contract (12 Months)
Location: Office Based - London (Southwark) (due to the nature of this role, it cannot be offered on a home-working or hybrid basis)
Job Profile
Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?
The post holder will contribute to ensuring the Supporter Donations Team (SDT) manage and administer supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.
Key Responsibilities
Supporter Care:
- Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
- Provide phone cover to the Supporter Care team as required.
- Provide reception cover to the Supporter Care team as required.
Donations:
- Accurately code donations received, ensuring agreed departmental procedures are followed.
- Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
- Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
- File and archive financial data, while adhering to strict audit controls.
Gift Aid:
- Understand Gift Aid and its application within CAFOD.
- Assist with all aspects of tax effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.
Thanking:
- Produce and dispatch letters to thank and acknowledge donations received.
- Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
- Contribute to ongoing enhancement and improvement of supporter thanking
Post/banking:
- Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
- Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.
All SDT staff are expected to:
- Attend and contribute to regular team, section, divisional and CAFOD-wide meetings and briefings.
- Work as a supportive member of the team, providing cover for and training of the section staff and volunteers as required.
- Participate in training and other activities as requested by the line manager
- Assist with the rapid set up of projects and work packages in response to major emergency and disaster appeals.
- Rotate through all key tasks within the team / section.
This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Job Specific Competencies
- Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
- Ability to communicate professionally with supporters, from individual givers to religious communities.
- Displays excellent written and verbal communication skills.
- Ability to build strong collaborative relationships with colleagues.
Desirable Criteria
- Experience with CRM software/ database
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Job title: Health and well-being specialist cancer nurse
Department: Support Services Team
Reports to: Support Service Lead
Location: Remote (UK travel required)
Mandatory staff meeting days in person: 2 days x 4 times a year.
Clearance required: DBS check
Essential: current NMC registration with no restrictions or caution order.
Part-time: 3 days (22.5 hours) per week
Salary: £36,750 full time equivalent (pro-rata £22,050 for 3 days per year)
About Neuroendocrine Cancer UK
Neuroendocrine Cancer UK is a small patient-centric organisation with a wide reach and clear mission: to support and inform patients and families from diagnosis, enabling access to the best care and treatment, whilst stimulating neuroendocrine cancer research, increasing national awareness, and influencing improvements in outcomes.
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Job Purpose:
To provide specialist support to individuals affected by neuroendocrine cancer—including patients, families, carers, and health and social care professionals—through expert nursing advice, psychosocial support, and the provision of dedicated advocacy and self-management services.
- To deliver accurate, evidence-based information and guidance on neuroendocrine cancer.
- To advise on self-care and promote physical and mental well-being, including appropriate escalation pathways (e.g., GP, CNS/CPN, clinical team, emergency services).
- To contribute to the delivery of direct care and support services, including the national helpline, support groups, and access to counselling and therapy.
This is a unique and rewarding opportunity to apply your clinical expertise in a broader context: you’ll play a central part in shaping the patient experience and in realising our shared vision in promoting equity and excellence across all aspects of care.
Key Responsibilities
- Assess and respond to information and support needs.
- Apply clinical expertise to deliver evidence-based nursing care for individuals affected by neuroendocrine cancer.
- Provide empathetic and informed telephone support.
- Advocate for patients and families, ensuring access to appropriate information and support services.
- Coordinate and facilitate patient support groups (online and in-person) and facilitator support.
- Deliver health promotion and harm reduction interventions that empower self-care and autonomy.
- Co-produce accessible, high-quality information resources.
- Maintain accurate and timely records in line with service protocols and NMC standards.
- Uphold the NMC Code of Conduct and stay informed on relevant policies and professional developments.
- Demonstrate professionalism and integrity in all aspects of work.
- Engage in ongoing professional development, including clinical supervision, appraisals, and training.
- Contribute to internal training and external consultancy teaching events.
- Foster effective communication across NCUK staff, clients, partners, and stakeholders.
- Collaborate effectively with NHS, social care, and charity partners to promote integrated, person-centred care and support joint working initiatives.
- Represent NCUK in internal and external working groups, contributing to plans and reports.
- Support engagement with national and local research projects, as appropriate.
- Adhere to internal policies and contribute to service reviews and improvement initiatives.
- Lead specific projects as assigned by the Service Lead or CEO.
- Provide data and insights for strategic planning, service evaluation, and framework development.
- Participate in and support clinical audits, implementing improvements where needed.
- Ensure service alignment with external policies, guidelines, and strategic targets.
- Comply with all relevant legislation, policies, and best practice guidelines.
- Embody and promote NCUK workplace values, serving as a positive ambassador for the organisation.
Other Duties
The post holder will operate within a dynamic and evolving environment and may be required to undertake additional responsibilities to support the effective functioning of Neuroendocrine Cancer UK.
Requirements
- Must have a current NMC registration with no restrictions on their practice or caution order attachment.
- Min 5-year post reg. experience, within a clinically relevant field: including caseload management
- Be able to provide at least two professional references from your last place of work as a nurse or midwife.
- Please note that a Disclosure and Barring Service (DBS) check will be required.
- Demonstrate a willingness to attend all mandatory training relevant to their role
- Must be flexible to work locally or remotely, and willing to travel to attend support groups, conferences, and events.
- Minimum 1 day/week helpline +/- cover as needed.
- Mandatory staff meeting days in the office (Leamington Spa) 4 times a year.
Administrative Skills
- Proficient in Microsoft 365 Office applications
- Proficient in accurately entering complex data into secure electronic systems.
- Be able to demonstrate full awareness and compliance with legal and professional requirements (e.g., GDPR, NMC), reporting appropriate concerns through line management to the Data Protection Officer.
Professional Experience & Knowledge
- Demonstrable knowledge and experience within relevant clinical speciality.
- Experience working with individuals affected by cancer, including neuroendocrine cancers and/or other life-limiting conditions
- Skilled in engaging with patients' families and support networks
- Proven ability to assess healthcare needs and implement best practices for physical and psychosocial well-being support via telephone or in-person.
- Experience of coordinating and managing patient care: including addressing safeguarding issues
- Demonstrate a collaborative approach across multidisciplinary teams and organisational boundaries
- Strong verbal and written communication skills
- Experienced in delivering training, teaching, and facilitating group work
- Demonstrate commitment to ongoing professional development
- Effective problem-solving and change management capabilities
- Understanding of resource management, health and safety, clinical risk and quality issues.
- Familiar with audit processes and principles
- Competent in prioritisation, delegation and workload management
- Awareness and management of stress in self and others
Why work with us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
- There is the potential, pending experience and performance, to progress to support service lead.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
About the Service
Children and young people who are looked after don’t always have a trusted adult that they can rely upon for support, with many young people not having someone that they can talk to or trust.
Our independent visitor service provides looked after children and young people with an adult volunteer who spends time with them, offering support and friendship whilst being a positive role model to enable young people to build on their confidence and self-esteem, whilst helping learn new skills and raise their aspirations.
The Vacancy
We are looking for a passionate and enthusiastic IV Coordinator, to work 28 hours per week who will be responsible for the day to day running of the independent visitor service.
You will be responsible for managing and developing a pool of volunteers which includes the recruitment, training, and induction of new volunteers to become volunteer independent visitors, before matching them with a young person who has been referred to the service.
You will provide continuous support to volunteers to ensure that the service is being delivered to a high standard, and that children and young people are safeguarded at all times.
You will also be responsible for monitoring volunteer visits, budgets and ensuring that risk assessments are undertaken as required, whilst acting as a link between NYAS and the local authority by liaising with social workers, carers and other professionals.
For more information, please view the attached job description below.
This role is a home-based role however to meet the requirements of the role you must live within the geographical area.
In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:
- Proven experience of face-to-face work with children and young people in a social care setting, particularly children in care.
- Knowledge and experience of the recruitment and training of staff and/ or volunteers.
- Experience and an understanding of child protection and safeguarding procedures.
- Ability to communicate effectively.
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.
In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.
We reserve the right to close this vacancy early once we receive a high number of applications.
About NYAS
As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.
We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
Work with us to help change young lives.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
Our Triage Team act as the front door into our service working within a multi-disciplinary team to provide triage and early intervention support to individuals of all ages and risk levels affected by domestic abuse, sexual violence, stalking, including those with harmful behaviours.
This varied and rewarding role involves providing trauma responsive support to our service users as well as advice and support to partner agencies through our dedicated duty line. Our duty line operates Monday to Friday 9.00am – 5.00pm and allows for service users and professionals to get a quick response from our service.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Key Responsibilities
Working with Vulnerable People and Risk Management
- Provide a trauma-responsive service to individuals of all ages and risk levels who have been affected by domestic abuse, sexual violence and stalking including those with harmful behaviors.
- Demonstrate specialist knowledge of domestic abuse, sexual violence, stalking and behaviour change including the associated risks to victims, perpetrators, and the wider family unit.
- Offer advice, guidance, and emotional and practical support to individuals of all ages and risk levels affected by domestic abuse, sexual violence and stalking.
- Support those who harm abuse by providing information, guidance, and risk assessments using specialist tools.
- Assess, manage, review risks to service users, using tools such as the DASH risk assessment, SOAG and RIC. Providing risk reduction and safety planning advice.
- Respond to emergencies and crisis situations, including suicidal ideation and the need to access a place of safety.
- Make safeguarding referrals to appropriate agencies including Children’s Social Care, Adult Social Care, mental health crisis teams, and MARAC.
- Work sensitively with service users to share and explain MARAC outcomes and other safeguarding decisions.
- Manage and support service users via telephone of all risk levels in line with service values.
- Safeguard the health and welfare of service users and their families at all times.
Team and Multi-Agency Working
- To be the advisory point of contact for colleagues across all areas of our support offer.
- Offer professional advice and support to multi-agency partners and stakeholders.
- Work closely with statutory and voluntary agencies to enhance safety, support and safeguarding.
- Make referrals to and maintain positive working relationships with external agencies.
- Feedback information related to service users’ needs, risk concerns, and trends to the appropriate team manager.
- Support effective team operations with a proactive, flexible approach, including covering for staff absences.
Administrative and Operational Duties
- Provide a responsive support service with high-quality customer care.
- Answer telephone calls, respond to voicemails and referrals, and carry out triage, assessments and action as appropriate.
- Assist with referral processes and early interventions, including contacting other agencies and coordinating appointments.
- Maintain accurate, timely, and confidential written and digital records, including identifying service user needs and risk information.
- Assist with monitoring and evaluation procedures and contribute to the production of reports.
General
- Live and embody the FearFree values.
- Promote the service to external agencies where applicable.
- Give information and support to service users regarding their other needs and refer them to other support services as required.
- Ensure our service is widely accessible – adapting practice as required to suit individuals.
- Work across a large geographical area to ensure locality is not a barrier to accessing services.
- Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm.
- Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working.
- Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy.
- Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures.
- Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues.
- Support colleagues in all services across FearFree as required.
- Support the sustainability of the organisation by participating in fundraising activities and sharing ideas and contacts for income generation.
- To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake all statutory and mandatory training, as required by the organisation.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
To develop policy goals and recommendations in line with Women for Refugee Women’s (WRW) overarching campaigns strategy to improve the lives of women seeking asylum in the UK; to develop and deliver policy interventions such as policy briefings, evidence for parliamentary committees, responses to inquiries and consultations; to plan and carry out research projects for influencing purposes, ensuring that these are informed by and co-delivered with women in WRW’s network.
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on the Experts by Experience Employment Initiative website.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
The client requests no contact from agencies or media sales.