Legal support volunteer volunteer roles in willesden, greater london
RNOH Charity is a vital partner in the way the Royal National Orthopaedic Hospital delivers care. Since its inception in 1997, the Charity has raised and administered millions of pounds in donations, which have funded numerous essential projects around the hospital.
We are seeking a qualified and practicing legal professional to join our Board and provide legal insight, ideally with a minimum 10 years post qualification experience. You don’t necessarily need to be a specialist in healthcare, but an understanding of legal risk, charity law, commercial, governance, or regulatory frameworks would be valuable.
You will help ensure that we fulfil our legal duties as a charity, protect our interests, and make well-informed decisions—particularly when reviewing policies, commercial agreements, or collaborations with our NHS partners and other bodies. Crucially you will advise the CEO and Board of Trustees when seeking external professional legal advice.
Trustees must have a strong empathy with the Charity’s vision, mission and values.
What difference will you make?
As a Trustee, you will support the Board to fulfill its responsibilities for the overall governance and strategic direction of the Charity. You will contribute to the Charity by actively participating in strategic decision-making, jointly with the rest of the Board of Trustees, whilst working in partnership with the Chief Executive and other senior members of staff to achieve the aims of the Charity.
What’s in it for the volunteer?
You will be part of a cutting edge and pioneering organisation, which aims to continue making a significant difference in the lives of the 150,000 people who come to the hospital every year. The RNOH has been at the cutting edge of orthopaedic care for over 100 years. This is an exciting time to join our Charity and help steer its strategic direction to continue providing its invaluable work for more years to come.
Time commitment
- Four virtual Board meetings a year, held at the end of the working day.
- Four virtual Committee meetings a year, held at the end of the working day.
- Two in-person Board Away Days per year held in the Stanmore area.
- Trustee appointment is for 3 years, with the possibility of being re-appointed for a maximum of 3 terms. Induction and ongoing training.
- The role of Trustee is not accompanied by any financial remuneration, although out-of-pocket expenses may be claimed.
How to apply
Reach Volunteering's TrusteeWorks team are supporting the RNOH Charity with their Board recruitment. Please submit your CV, LinkedIn profile or similar along with a covering letter stating why you would like to apply to become Trustee of the RNOH Charity and how your skills, abilities and experience would add value to the Board. If you would prefer to have a chat with a current Trustee or the Chief Executive before making a formal application please get in touch to request this.
RNOH Charity values and promotes diversity and are committed to equality of opportunity for all and appointments made on merit. The Charity believes that the best Boards are those that reflect the communities they serve. The Charity particularly welcome applications from young people, women, people from black and minority ethnic communities, and disabled people who we know are under-represented in Chair and Trustee roles. Additional induction will be organised for successful candidate without previous Board experience.
The deadline for applications is Tuesday 10 June.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Chief Development Officer
We are looking for a highly motivated and experienced Head of Governance & Legal Support to lead the governance and legal functions of Youth Advantage UK. The Head of Governance & Legal Support will oversee compliance, risk management, and legal operations to ensure the charity operates within all applicable regulations and ethical standards. Managing the Governance & Legal Support Manager, this role will also involve developing and implementing governance frameworks that support organisational growth and sustainability.
Key Responsibilities:
● Manage Governance & Legal Support Team: Provide leadership and guidance to the Governance & Legal Support Manager and ensure the team operates effectively.
● Develop Governance Frameworks: Create and implement policies, procedures, and systems to strengthen the charity’s governance structure.
● Ensure Regulatory Compliance: Monitor and ensure adherence to all relevant laws, regulations, and ethical standards, including charity law, data protection, and safeguarding.
● Risk Management: Identify, assess, and mitigate risks, maintaining a comprehensive risk register and working with leadership to address potential challenges.
● Support the Board of Trustees: Act as a key liaison for the Board, preparing meeting agendas, maintaining minutes, and ensuring timely submission of governance reports.
● Legal Oversight: Manage contracts, agreements, and other legal documents, ensuring accuracy and compliance with legal requirements.
● Training & Development: Provide training and resources to staff and volunteers on governance and compliance matters, ensuring understanding and adherence to policies.
● Partnerships: Build and maintain relationships with legal advisors, regulators, and other stakeholders to support organisational compliance.
● Drive Organisational Values: Promote a culture of accountability, transparency, and ethical practice across the organisation.
Ideal Candidate:
● Experience: At least six months in a senior governance, legal, or compliance-focused leadership role within the charity sector or a similar organisation.
● Leadership Skills: Proven ability to manage and develop teams, fostering a high-performance culture.
● Legal Knowledge: Strong understanding of charity law, governance best practices, and regulatory compliance.
● Risk Management Expertise: Experience in identifying and mitigating risks in a complex organisational environment.
● Communication Skills: Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders at all levels.
● Technical Proficiency: Familiarity with governance and compliance tools, systems, and processes.
● Commitment to Diversity: Understanding and experience in embedding diversity, equity, and inclusion within governance practices.
● Passion for Youth Development: Genuine enthusiasm for supporting young people and advancing the mission of Youth Advantage UK.
Day-to-day Tasks:
● Managing the Governance & Legal Support team, including sharing best practices and ensuring professional standards are met.
● Ensuring compliance with governance frameworks, legal regulations, and internal policies.
● Preparing and distributing materials for Board of Trustee meetings, including agendas and reports.
● Reviewing and negotiating contracts, agreements, and legal documents.
● Monitoring and updating the organisation’s risk register.
● Providing guidance on data protection, safeguarding, and ethical practices.
● Maintaining organisational policies and ensuring they are up-to-date and effectively implemented.
● Building relationships with external legal advisors and regulatory bodies.
Short-term Tasks:
● Conducting a review of current governance policies and frameworks to identify areas for improvement.
● Establishing a schedule for regular governance and legal compliance audits.
● Updating the organisation’s risk register and developing mitigation plans for high-priority risks.
● Developing training materials for staff and volunteers on governance and compliance topics.
● Creating a roadmap for aligning governance practices with the organisation’s strategic goals.
Why Join Youth Advantage UK?
Youth Advantage UK is a research led organization that aims to further the rights of young people between 11 and 25 years old across the UK through policy work and projects. As the Head of Governance & Legal Support, you will play a critical role in ensuring the charity operates with integrity, accountability, and transparency. You will work with a passionate and dedicated team, contribute to meaningful initiatives, and develop frameworks that ensure the long-term sustainability of our mission. Youth Advantage UK is committed to fostering a supportive and inclusive work environment where volunteers can grow both professionally and personally.
To be considered you must provide a one page cover letter and your cv.
Please read the attached Trustee Information Pack for more detail
As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.
To strengthen our board and support the growth of our charity, we have identified three key areas where additional expertise is needed:
- Marketing
- Legal
- Fundraising
Each of these areas play a vital role in helping us achieve our mission, enhance our impact, and ensure the charity’s sustainability for years to come. In the attached Recruitment Pack, we have outlined individual role profiles for each of these specialisms.
We welcome candidates from diverse professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with any of these profiles, we encourage you to apply and join us in driving meaningful change.
To apply for this role, please submit the following documents:
- An up to date CV outlining your relevant experience and qualifications.
- A cover letter of no more than 800 words indicating which role you are applying to, explaining why you are interested in the Trustee role, what you would bring to the board, and how your skills align with the needs of the charity.
Shortlisted candidates will be invited to a panel interview. The interview panel will include:
- Dr. Rob Willson (Chair of the Board)
- Dr. Amita Jassi (Vice Chair of the Board)
- Kitty Wallace (Managing Director)
- Gemma Ponting (People & Projects Manager)
Interviews are due to take place week beginning 16th & 23rd June 2025
The client requests no contact from agencies or media sales.
Our client the Coroners’ Court Support Service is currently recruiting for two Trustees to join its board. is an independent voluntary organisation whose trained volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroner’s Court. They are a charity who do not receive central funding, and rely on grants and donations to be able to undertake their work.
The CCSS is now looking to appoint two new Trustees onto it’s board:
Public Relations /Media/Communications/Marketing Trustee – an experienced Marketing & Communications professional who will contribute to strategic discussions and decisions, with a particular focus on all marketing and communications aspects. You will be an expert in marketing or PR/Communications along with sector knowledge in press/media management.
Legal Trustee - A legal expert who can help guide the charity through the legal implications of their options, whilst also ensuring that the CCSS complies with its governing documents, charity law and relevant legislation.
Trustees have a duty to ensure that the charity is well run, solvent, legally compliant, and working towards the charitable purpose for which it was established, and Trustee roles are an important and highly rewarding way to support an award winning organisation. Please note that Trustee roles are unremunerated voluntary positions, although reasonable travel expenses will be paid.
The CCSS is committed to equality of opportunity, supports, and encourages under-represented groups, and values diversity. We seek people from a wide range of backgrounds, who will bring a fresh perspective to the Board, and having reviewed existing Trustee's diversity, skills, and experience, the CCSS are keen for the Board to reflect the diversity of the communities that they work with and therefore welcome applications from all sections of the community.
Please contact Heidi Earp, Director of Langton Not 4 Profit our retained consultants for further information on the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.
Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are:
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People Coordinator
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Volunteer Engagement Coordinator
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Referrals Coordinator
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Training Coordinator
Key tasks and responsibilities
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Track the attendance of all volunteers.
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Maintain friendly relationships with caseworkers.
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Be the first point of contact for queries from volunteers and signpost to the relevant team/person.
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Support the accessibility needs of volunteers attending in person or online.
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Organise socials for the organisation.
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Feedback volunteer experiences to the management team.
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Support the People Coordinator to ensure the smooth onboarding and offboarding of volunteers.
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In person attendance on Saturdays is compulsory but there is no expectation of remote work throughout week.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What does a Trustee look like?
Look in the mirror!
Right now, less than 3% of charity Trustees are under 30, 8% are people of colour and 36% are women. We are looking for people from across the UK and are keen to recruit trustees from all nations in the UK.
We value the many skills and experiences that you can bring to the Marine Conservation Society. We are committed to a Board culture that enables everyone to be their authentic selves and to enjoy the Trustee experience.
It’s a critical time for our ocean. There is not a moment to waste. Our goal is to recover the health of our ocean so it can help with healing our climate; to make seas protected in law to be protected in practice; and to stop the tide of plastic that’s getting into our waters. By joining as a Trustee, you will help navigate us through the risks and opportunities that we meet.
Equity, Diversity and Inclusion are essential to achieving ocean recovery so everyone can expect to be treated with consideration and respect in an atmosphere without prejudice, discrimination, harassment or violence.
What we’re looking for
We’re looking for people to join our Board with expertise in one or more of the following areas – click on the links for a fuller description:
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Governance/Legal – expected to be a legal professional with experience in charity, company or regulatory law.
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Marine Conservation – knowledge of the marine environment, with policy and/or practical experience of conservation. A network of contacts across the marine sector, particularly with business or government, would be an advantage.
What you can bring to our Board can be just as interesting as where you’ve been working. Ideally, you will have the relevant skills and experience set out in the profile but you should not feel prevented from applying if you do not have experience across all criteria. You do not need to have previous charity trustee experience, but you will need to be comfortable participating at a senior level with complex discussions and the need to be comfortable making pragmatic but key decisions.
We tackle the ocean emergency by working with communities, businesses and governments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Introduction
The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.
Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are:
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People Coordinator
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Volunteer Engagement Coordinator
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Referrals Coordinator
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Training Coordinator
Key tasks and responsibilities
Recruitment & Selection
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Assist in the preparation of comprehensive job descriptions, person specifications, and engaging job adverts to attract the best talent.
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Manage the full recruitment process using our Applicant Tracking System (ATS), from candidate sourcing to selection.
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Actively monitor and maintain various recruitment channels to ensure a continuous pipeline of candidates.
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Screen resumes and applications, shortlist candidates, and conduct initial interviews.
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Coordinate and schedule interviews and training sessions, liaising with applicants and interview panels to facilitate a smooth process.
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Conduct reference checks and background verifications where required.
Onboarding & Offboarding
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Lead the onboarding process for new volunteers, ensuring they feel welcomed and fully supported as they integrate into the team.
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Develop and implement continuous improvements to the onboarding process to enhance the overall volunteer experience.
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Organise necessary documentation and compliance requirements to ensure all records are up-to-date.
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Facilitate offboarding procedures when necessary, ensuring a respectful and professional exit process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.
Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.
The type of support Perinatal Support Volunteers provide to parents may include:
- An empathetic and non-judgemental listening ear
- Support to prepare for parenthood
- Support to build confidence in parenting skills
- Support to develop a positive relationship with their infant
- Support to establish daily and weekly routines
- Support to take time for self-care
- Support to manage the things that are causing stress
- Support to access relevant services
- Support to access local green spaces
- Support to make connections with other parents
No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.
The client requests no contact from agencies or media sales.
About TLC
The Trans Legal Clinic is the first trans-led specialist gender identity legal practice and registered charity in the UK. The mission of the Trans Legal Clinic is simple; we provide free and accessible legal help to transgender and non-binary people in need. Our overarching vision is a society where all people have access to the legal resources required for gender self-determination and where gender diversity is not just accepted but embraced, with trans* people equipped with the necessary legal tools to navigate the world in their affirmed gender.
Service Introduction
The Social Media department is integral to our organisation. The social media team works together to create informative and entertaining content to build a community around the Trans Legal Clinic. We have assisted over 70 clients since October 2023.
Our Social Media department is made up of committed Social Media Content Officers, working under the Social Media Manager.
Key tasks and responsibilities
Design and Content Creation
Be adept and comfortable using Canva, with an eye for design.
Create engaging and eye-catching posts and content for Instagram, TikTok, LinkedIn.
Write engaging captions and copy for social media content to drive engagement across social media channels.
Confident using video editing software and a willingness to learn new editing software as and when required.
Write and edit scripts for video posts.
Teamwork
Engage with assigned tasks and support other volunteers in the social media team.
Keep your fellow volunteers and manager updated on your content creation and any issues you encounter throughout the process.
Set out to reach team performance targets.
Attend team meetings and contribute to discussions.
Be respectful to colleagues and support good communication between all stakeholders.
Work with caseworkers to create content for specific raised issues.
Research and Outreach
Create resources for the organisation and those seeking information on our website in a digestible way.
Reach out to other organisations, especially those that work with trans* people, to collaborate and share knowledge and resources.
Conduct research into relevant topics and how they affect trans* and gender diverse people.
Review
Review and evaluate own performance to identify strengths and areas for development.
Undertake development and training opportunities.
General
Adhere to Trans Legal Clinic’s Policies and Procedures at all times.
Cover for other members of the team and department as necessary.
Be proactive in reviewing and evaluating own performance and identifying upon areas for improvement and development.
Undertake any other duties compatible with the level and nature of the role and/or reasonable duties required by more senior members of staff.
Attend and participate in external meetings and briefings as required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Introduction
Do you care about the future of the countryside in North and East Yorkshire? Do you have skills and experience in supporter development/fundraising that you could bring to our work? CPRE North and East Yorkshire are looking for a Trustee and Supporter Development Lead to contribute to our important work protecting our beautiful local countryside and green spaces.
Who we are
CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:
- The right development in the right place
- Active support to improve biodiversity and
- Countryside protection from climate change impacts and contribution to climate change solutions.
Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.
The role
Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live. But with your support we can do even more!
In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations. However additionally as our Lead for Supporter Development you will use your specialist knowledge to inform and guide the Trustee Board in this area and coordinate and drive forward related activities to meet agreed aims. As part of this remit, you will also oversee the recruitment of a Communications and Supporter Care Officer (a brand new role) and have ongoing responsibility for communicating organisational requirements and providing feedback to the individual once engaged.
+Trustees initially serve a three-year term and may serve up to six years in total.
What we need and what’s in it for you
You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level expertise in Supporter Development/Fundraising. By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside. Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership. Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website CPRENEY.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Children With Voices
Children With Voices (CWV) is a grassroots non-profit organisation dedicated to improving
the lives of children and families through community-driven programs. We run holiday clubs,
healthy lifestyle education, and intervention projects for children aged 5–11 to combat
childhood obesity, antisocial behaviour, and gang involvement.
Our goal is early intervention – giving children the tools to lead healthier, safer, and more
empowered lives.
The Role – Board Member (Volunteer)
We are seeking passionate, community-minded individuals to join our Board of Trustees. As
a board member, you will provide oversight, guidance, and strategic support to help CWV
grow its reach and impact. You don’t need previous board experience – just the drive to make
a difference and bring your unique skills, networks, or community insight to the table.
Key Responsibilities
•Attend and contribute to quarterly board meetings and occasional strategy sessions.
•Support the development of CWV’s strategic vision and community impact.
•Use your professional expertise or lived experience to inform board decisions (e.g.
education, youth work, business, legal, HR, marketing, fundraising, etc.).
•Leverage your personal or professional network to promote CWV’s work and connect us
with funding, partnerships, or opportunities.
•Ensure CWV operates in line with its charitable aims, legal obligations, and good
governance practices.
•Act as an ambassador for CWV at events, with funders, and across your networks.
What We’re Looking For
We welcome board members from a wide range of backgrounds. You may have experience
in:
•Community development or youth services
•Education, social work, or mental health
•Fundraising, business development, or marketing
•Finance, governance, HR, or legal
•Lived experience of the issues CWV addresses
•Or a strong passion for helping children and communities thrive
Commitment
•Time required: 6–10 hours per month (flexible)
•Location: Remote and/or London-based meetings (hybrid)
•Term: Minimum one-year commitment (renewable)
•Training and induction provided
What You’ll Gain
•A chance to help shape the future of a growing, impactful charity
•Experience in governance and leadership within the non-profit sector
•Meaningful connections with like-minded individuals
•Personal fulfilment from empowering children and families
How to Apply
Interested? Please email your CV or a short expression of interest to:
Subject: Board Member Application
Bring your voice to Children With Voices – and help us build healthier, safer, and stronger
communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!
We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Becoming a trustee for Home-Start Southwark (HSS) is an exciting and fulfilling role. The role of a trustee is to ensure that HSS fulfils its duty to its beneficiaries through contributing to the strategic development, effective governance and financial management of the organisation. The board of trustees are both jointly and individually responsible for the overall governance and strategic direction of HSS, its financial health, the integrity of its activities and developing the organisation’s aims, objectives and goals.
We are particularly interested in receiving applications from people with the following skillsets:
- HR
- Legal
- Finance, accountancy, bookkeeping
- Fundraising
- Media and communications
The client requests no contact from agencies or media sales.