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Legal volunteer roles in city centre, cardiff

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Page 1 of 6
Remote
Unpaid role, expenses paid
Voluntary
Job description

A fantastic opportunity to build knowledge of the UK asylum system, gain experience of casework and deliver an essential service to asylum seekers. 

About Care4Calais:

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions. 

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as offering social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.

Our Legal Access Department is an access to justice project that exists to arrange critical legal representation for people seeking asylum and, more than this, to support people through the hostility and difficulty of claiming asylum. The department, made up mostly of volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone.

About the team:

The Public Law team operates within our Legal Access Department, which works to support clients navigating the complex and often traumatic asylum system in the UK. The Public Law team's main focus is on challenging issues relating to Home Office-provided accommodation. We support hundreds of clients accommodated at former MoD site RAF Wethersfield and in Home Office-run hotels across the UK. We provide one-to-one casework for individuals in unsuitable accommodation, gathering information to support a transfer request to more suitable accommodation, and gathering data and evidence for wider legal challenges and advocacy work. We believe that people seeking asylum have a right to feel safe in their accommodation.

As part of this team, you will be able to support clients independently and manage your own time and caseload, while also working as part of a team towards the same goal. If you thrive in a collaborative environment and are looking for a role where you can make a real difference, please apply!

Role description:

Responsibilities:

  • Supporting people seeking asylum to understand the process and ensuring that they are able to make their own, informed choices. 

  • Attend induction, ongoing training and keep up to date with resources and procedure to ensure you can carry out the role effectively and efficiently.

  • Working independently and managing your time, sometimes working to tight deadlines

  • Taking on new cases each week, whilst also providing ongoing support to existing clients

  • Sorting and organising client’s paperwork and accurately maintaining client records

  • Liaising with other professionals including lawyers, Migrant Help, and other C4C teams

  • Understand the remit of the role, we do not give legal advice, we are a referral mechanism

  • Following safeguarding procedures and reporting safeguarding incidents appropriately

We kindly ask that you volunteer a minimum of eight hours per week with this team to ensure that our clients receive the best possible service. Your volunteering hours will be flexible and can be adapted to fit your schedule. 

Person specification:

Essential:

  • Ability to use spreadsheets, Google Workspace, messaging platforms and secure databases.

  • Proven dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these. 

  • Ability to work sensitively with a diverse range of clients, demonstrating cultural competence, respect and compassion.

  • Experience in efficiently managing high volume caseloads while maintaining a high standard of care and attention.

  • Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.

  • Proactive and self-motivated, with the ability to take initiative.

  • Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely to people who do not have English as their first language, working alongside interpreters to ensure clients understand the process

  • Meticulous attention to detail in documentation and case records, ensuring accuracy and compliance with protocols. 

  • Professional and dedicated to ensure that the best interests of the clients and Care4Calais are represented at all times

Desirable: 

  • Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic.

Lived Experience Inclusion:

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment)

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Application, interviews, and training

Applications for this role will close on 24th October 2025
Interviews will take place during the week commencing 13th October and the week commencing 27th October
Induction and training will take place during w/c 20th October and w/c 3rd November

Application Instructions

Please submit your application via Charity Job and include a CV and cover letter (between 300-700 words) explaining why you would like to volunteer with us and why you believe you will be well-suited for this role.

Please note applications without a covering letter will not be considered.

Posted by
Care4Calais View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 01 October 2025
Closing date: 24 October 2025 at 22:49
Tags: Advocacy, Human Rights, Modern Slavery / Human Trafficking, Refugee / Immigration

The client requests no contact from agencies or media sales.