Lgbtq volunteer roles in greater london

The Trans Learning Partnership (TLP) is in the process of evolving into a new, independent charity: the Trans Research Partnership (TRP). This transition will be completed by the end of 2025. As part of this transition, we’re recruiting up to five founding trustees to help shape the future of TRP.

TRP will be a trans-led research charity that centres trans voices and produces rigorous, community-led research to inform policy, practice, and public understanding. Our values include trans leadership, intersectional justice, ethical rigour, collaboration, safety, autonomy, imagination, and hope.

We’re looking for people who:

• Are committed to trans liberation and TRP’s mission
• Can contribute time and skills to setting up a new charity
• Bring experience in governance, research, fundraising, equity, or community organising

We especially welcome applications from the global majority, those with working-class backgrounds, and others underrepresented in charity leadership.

Time commitment: ~1–2 days/month. Meetings are remote-first. Expenses reimbursed. Training and mentorship provided.

Deadline: Wednesday 13th August 2025 at 23:59

Interviews: 26 or 28 August (online)

We are looking for women who hold feminist values and principles and who are passionate about the mission and values of TRC. We are particularly looking for Trustees who have relevant qualifications and/or experience in the following areas:

• Safeguarding, offering support to the chair and safeguarding leads with the management of safeguarding cases and keeping up to date with best practice
• Legal and Governance, including strategic planning and understanding of the wider political Greater Manchester landscape
• Human resources and personnel management, including a knowledge of employment legislation
• Financial management, planning and budgeting
• Public Relations, Marketing and fundraising, including awareness raising and campaigning through social media
• Capacity building and training, especially for volunteers
• Women’s health and mental health, outreach and partnership work with local services

TRC was set up in 2010 to provide a free, confidential and non-judgemental specialist support service run by women for women and girls who have experienced any form of rape, sexual abuse or sexual violence at any time in their lives. We are a feminist organisation and we actively challenge the values, beliefs and behaviours that contribute to women’s
oppression. Our mission is to raise awareness about sexual violence through providing training, guidance and information and working in partnership with local service providers and communities to promote the values of TRC.

Join Manor Gardens Welfare Trust (MGWT) as a Trustee and play a pivotal role in empowering communities to thrive. Help us deliver innovative, culturally competent services tackling inequalities and improving lives across Islington and beyond.

MGWT has been at the heart of community support since 1913, continuously evolving to meet contemporary challenges. Our dynamic hub in Upper Holloway supports over 2,600 people annually, promoting health, wellbeing, and social inclusion among diverse, underserved communities. Our services include multilingual advocacy, mental health support and therapy services, youth service provision as well as chairing Islington's award-winning Food Partnership working for a sustainable food system in the borough. 

Although MGWT is a local charity, we have a notable track record of innovation and wider impact. We pioneered the first LGBTQ+ youth group in Europe and launched the UK's first specialist psychotherapy service for survivors of Female Genital Mutilation (FGM). Our groundbreaking work continues to inform practices and policies at both local and national levels.

We are particularly seeking trustees with skills in fundraising (including expertise in securing grants from trusts and foundations, corporate partnerships, statutory funding, legacies, and major gifts), Human Resources, and communications. Knowledge, experience, and a thorough understanding of the charity sector are essential, alongside a demonstrable commitment to our values. Previous board experience is desirable but not essential. We particularly welcome candidates with lived experience of the issues we are seeking to address, including socioeconomic inequality, mental health, and the asylum process. 

Trustees commit roughly 6 hours monthly, guiding strategic direction, ensuring effective governance, promoting equality and inclusion, and serving as ambassadors for MGWT’s vital work.

We are currently recruiting volunteers to be part of our Governance team. The Data Protection Consultant will be responsible for overseeing the clinic's use of data and legal obligations under GDPR, maintaining high standards throughout. They will respond to the Governance and Compliance Manager.

We are a forward-thinking advice and support charity for the Trans Community. As we continue to grow, we are seeking a Data Protection Consultant to consult on our data protection procedures to ensure we are compliant with all regulations relating to data privacy. The Data Protection Consultant will play a pivotal role in guiding our clinic through the data protection processes.

This senior consultancy position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection.

This is an exciting opportunity to lead a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause. 

The Data Protection Consultant will play a pivotal role in guiding our clinic through the data protection processes. This senior consultancy position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection. 

This is an exciting opportunity to lead a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause. We offer a supportive and collaborative environment to volunteer with.

Are you ready to make a real difference in the lives of transgender and non-binary people? The Trans Legal Clinic is the UK’s first trans-led specialist gender identity legal practice and registered charity, dedicated to providing free, accessible legal help to those who need it most. Our mission is simple yet powerful: to empower and support the trans and non-binary community through expert legal assistance. 

As we continue to grow, we’re looking for a passionate and experienced Volunteer Head of Legal Practice to lead us through a pivotal stage of development. This is your chance to be part of something truly groundbreaking while advancing your career and making a lasting impact. 

Why This Role is Unique: 

Be a Trailblazer: Lead the clinic through the process of achieving SRA (Solicitors Regulation Authority) approval, setting the foundation for a first-of-its-kind legal practice in the UK. 

Shape the Future: Work closely with senior leadership to develop strategies for growth, ensuring the clinic meets the highest professional and regulatory standards. 

Make a Difference: Contribute to a meaningful cause by safeguarding the legal integrity of a clinic that provides life-changing support to the trans* community. 

What You’ll Do: 

Guide the clinic through the SRA approval process and ensure ongoing compliance with all legal and regulatory requirements. 

Collaborate with senior leadership to create and implement strategies for sustainable growth. 

Play a key role in shaping the future of a growing, purpose-driven legal clinic. 

This is an exciting opportunity to combine your legal expertise with a passion for social justice. You’ll be at the forefront of a transformative movement, helping to create a more inclusive and equitable legal system. 

Ready to Lead the Way? 
If you’re inspired by our mission and eager to make a tangible impact, we’d love to hear from you. Join us in shaping the future of the Trans Legal Clinic and empowering the trans* community. 

Apply now and be part of something extraordinary! 

Role Description

 Title: Trustee

 Overall:

 Be committed to the organisation and its work, to act with integrity and selflessness, and to be open, honest and accountable at all times.  To understand and accept the legal duties, responsibilities and liabilities of trusteeship.  Be willing to devote the necessary time and efforts to duties as a trustee and as a member of the organisation.

Duties & Tasks:

· To ensure that the organisation complies with and functions within the legal and financial requirements of its constitution, Memorandum and Articles of Association, and any other relevant legislation and regulations.

· To ensure that the organisation pursues objects as defined by its constitution and within aims, policies and procedures agreed by the Board of Trustees.

· With the other trustees to formulate and review the strategic aims and direction of the organisation.

· To promote the organisation and act always in its best interests.  To safeguard the good name and values of the organisation and always strive to achieve best practice and the highest standards.

Formulating strategic aims

· Consider the organisation as a whole and its members, in the context of both national and local policies, priorities and political influences.

· Reflect the organisation’s vision and principles, strategy and policies at all times and particularly when developing the strategic and annual plan.

· Contribute specific strategic skills, interests and/or contacts

· Contribute to plans to positively promote the organisation to individuals, organisations and a wider audience e.g. potential members. 

· Support the organisation in all its activities in conjunction with the Chief Executive.

Ensuring policies and practices are in keeping with aims and objectives.

· Ensure that the organisation applies its resources in furtherance of its objects and manages its funds properly.

· Follow the organisations policies and procedures at all times, particularly when exercising the functions of the Board of Trustees.

· Contribute actively to and regularly attend meetings of the Board.

Ensuring best practice and highest standards.

· Be an active member of the Board of Trustees in exercising its responsibilities and functions.

· Support and maintain good relations with all staff; members, volunteers and other Board of Trustees.

· Take part in training sessions provided for the benefit of the Board Trustees.

· Fulfilling such other duties and assignments as may be required from time to time by the Board of Trustees.

· Use your best judgment, knowledge, skills and experience to help the organisation and Board of Trustees to make sound decisions and be effective.

· To maintain a strategic view of the organisation and role as a trustee to support the Chief Executive in delivering the business plan and strategy.

· Should the trustee also take on an additional volunteer role for the organisation, to be clear on how the two roles are separate.

· To direct enquiries regarding advice, support or advocacy required into the staff team who can ensure that the person is directed to or referred into the appropriate service. 

· To not raise complaints on behalf of the Coalition without the express agreement of both the Co-Chair’s and the Chief Executive. 

Committee Members support Age UK by using their skills and expertise in a particular subject area to provide strategic leadership in, and oversight of, relevant areas of Age UK’s work. Committee Members sit on one or more of Age UK’s committees which meet on a quarterly basis and report to the Board of Trustees on their discussions, recommendations and decisions.

Committee Members are volunteers who are not Trustees or Directors of the charity but make a vital contribution to the effective running of the organisation.

We currently have vacancies on three committees, and we welcome applications from people who have the skills, knowledge or experience that will enable them to contribute to one of these areas of our work. We aim to select the successful Committee Members individually over the coming months.

Given the Committees’ role and Committee Members’ responsibilities you will need to have significant senior level experience as well as the relevant functional knowledge and experience described below.

Trading Committee

Trading is an integral part of Age UK’s approach to transforming our income generation and generating sustainable income levels so we can support more older people more effectively. Age UK operates a retail estate across England, including 275 shops. It also provides oversight of all trading activities delivered by retail and exercises Age UK’s oversight of Age Co - our trading subsidiary which is 100% owned by Age UK, and gifts its profits to the charity, provides products and services to people over 50 including insurance products and Independent Living Solutions. 

We are seeking a Committee member who has the strategic vision to help us explore how our retail offering (both in-store and online) could extend across our mission to drive the charity’s cut-through and competitive advantage.  You will bring your own significant experience of large-scale multi-channel retail as well as a sound understanding of the current retail landscape, including both challenges that exist and strategic opportunities that can be explored.

Technology, Digital and Cyber Sub-Committee

The Technology, Digital and Cyber sub-committee supports the Age UK Finance, Risk and Audit Committee.  It has oversight of matters relating to our work in the technology and digital space, both in the way technology supports our internal processes and in how it co-delivers our charitable work and income generating activity. The subcommittee also has a significant focus on cyber-security. 

We are looking for a sub-committee Member with strong experience in the delivery of data and digital strategy and transformation. In this oversight role we are looking for someone who can see the bigger picture and has the vision to challenge and steer Age UK on the capability of data and digital to deliver Age UK’s strategy now and into the future. If you’re passionate about the power of data to transform lives, please come and share your skills and expertise with us.

Investment Sub-Committee

The Investment sub-committee supports the Age UK Finance, Risk and Audit Committee by providing primary oversight of the charity’s investments, defined benefit pension scheme position and the charity’s investment property assets. 

We are looking for Committee Members with senior level experience of Defined Benefit Pension Schemes, to oversee the interests of Age UK (the employer), including setting the long-term strategy for the scheme to move to self-sufficiency and ideally a buy out in due course.

Commitment Required 

The initial commitment would be for a two-year term. Membership can be renewed for two further terms of three years, subject to approval. The maximum tenure is for three terms totalling eight years. The overall time commitment is on average 1-2 days per quarter for each committee.

Application Process 

To apply for the role of Committee Member, please submit a Word version of your CV and a covering letter via the apply button, outlining your skills and experience demonstrating your suitability for and interest in the role. Please clearly indicate which Committee you are interested in. 

Please see the Committee Member recruitment pack for full details of duties and responsibilities.

Closing date for applications – Thursday 7th August, 2025

Additional information

Age UK is committed to safeguarding everyone we work with and expect all Committee Members to share this commitment. We take safeguarding very seriously and where appropriate candidates may be asked to undergo checks. 

Candidates with a disability can access reasonable adjustments at any stage of the recruitment process. Reasonable adjustments are changes made to remove or reduce a disadvantage related to a person’s disability. During recruitment, this might mean accessing the job pack in large print, changing the time, location or format of an interview etc. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the candidate with disabilities to best meet their needs.

If you require reasonable adjustments, at any stage of the recruitment process, please contact the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform appointments.

�� Calling Social Impact Influencers – Help Us Change How The UK Gives ��

We’re building something different.

Unify Giving allows donors to directly support individuals experiencing homelessness, domestic violence, and financial crisis — with full transparency, dignity, and trust. 100% of donations go straight to the person in need.

But to reach more people, we need voices. Real voices.

That’s why we’re building our Social Impact Influencer Squad — a network of mission-driven creators and storytellers who want to use their platforms to help us grow, reach new donors, and expand our recipient base across the UK.

✅ Who we’re looking for:

• Individuals with 5k+ engaged followers (Instagram, TikTok, LinkedIn, YouTube etc.)

• Passionate about social impact, homelessness, domestic violence support, or financial inclusion

• Want to use your voice to help real people — directly

✅ What you’ll do:

• Help share our mission with your community

• Highlight stories of individuals we support (all fully anonymised and approved)

• Be part of a new model for giving — one that puts dignity and transparency first

✅ Why it matters:

Every share helps us expand, onboard more charity partners, and reach individuals who urgently need support. This isn’t just charity — it’s a whole new infrastructure for giving.

If this sounds like you, we’d love to chat ��

As a Group Leader, you’ll play a key role in delivering our life-changing therapeutic services by co-facilitating weekly self-help groups. Using a proven model rooted in Exposure-Response Therapy and CBT, you'll help guide members through understanding their conditions and moving toward recovery.

We’ll train you to confidently co-lead sessions with another volunteer. All you need is empathy, warmth, and a genuine desire to support others. Lived experience of anxiety, OCD, or phobias is a bonus, not a must. We ask for a commitment of just 2 hours a week for at least 12 months.

You’ll be part of something truly meaningful—helping others while growing personally and professionally.

What will you be doing?

Therapeutic Responsibilities

• Co-facilitate therapeutic guided self-help groups every week.
• Interact with relevant service users to arrange their initial attendance at therapeutic groups.
• Consistently work within the scope of your training and recognise the limits of your practice.
• Liaise closely with the organisation's Clinical Director to discuss challenging cases and clinical concerns.
• Inform the Clinical Director of any expected instances of absence two weeks before the event. 
• Administrative Responsibilities
• Record service users' attendance every week.
• Maintain service user attendance databases to the highest possible standards of accuracy and detail.
• Disseminate psychometric measures to service users by the organisation's evaluation strategy
• Promote a culture of evaluation amongst service users attending your groups to enhance the amount of individualised feedback available to them.
• Respond to service user enquiries, and organisational communications, in an appropriately timely manner.
• Actively engage in the initial training workshops that are provided by the organisation.
• Maintain a commitment to continual personal development and engage in additional training opportunities when provided.
• Actively engage in organised peer reflective practices
• Make use of the organisation-wide digital communication channels to share and learn therapeutic practices. 

• Safeguarding - It is every volunteer's responsibility to safeguard and protect adults and children from abuse, regardless of the setting in which your care takes place. It is the volunteer's responsibility to be aware of the charity's policies and procedures and proactively maintain safeguarding procedural knowledge.

Additional Responsibilities

• Adhere to all organisational policies and procedures.
• Support the organisation's promotion of a positive approach to diversity and inclusion, treating others with dignity and respect.
• Develop and maintain positive relationships with colleagues, taking account of their age, religion or belief, ethnicity, sex, marital or civil partnership status, sexual orientation, gender identity, pregnancy or maternity status and any disability.
• Maintain an approachable nature, ensuring that your conduct towards colleagues is open and honest, dealing with differences in opinion in ways which avoid offence.

Podcast Hosts (remote but UK based) are invited to join our team to produce thought-provoking episodes that spotlight leaders in sustainability across the UK and beyond. Reach millions in over 120 countries.

You should have experience as a podcaster.

This is an opportunity to boost your portfolio and build a very high profile network for furthering your career, gain visibility and also be associated with the a global sustainability media platform. 

Big-time sustainability is a global media platform of a United Nations CSO.  

The Big-time sustainability podcast series (video and audio) is available across the world on all major platforms as well as on YouTube. 

On the show, global sustainability leaders, trailblazers and rising stars share their stories and experiences to encourage individuals and organisations play a pivotal role in the road to 360-degree sustainability. Guests include public figures ranging from Noble Peace Prize Nominees, to US Ambassadors, members from the House of Lords, to world-leading sustainability leaders, innovators, as well leaders from media, academia, arts, film, policy, and the third sector.

The video podcast series inspires and empowers listeners to start their own enterprise, transform their own organisations, launch or build a career, collaborate or volunteer, whilst addressing the major challenges faced by us and the planet, such as climate change, loss of biodiversity, hunger, poverty, inequality and many more.

The podcast gives the mic to real people doing remarkable work—from eco-educators, local leaders to global thinkers.

The role

• Host 2 monthly episodes (30 minutes) featuring changemakers, innovators, thought leaders, experts, in the field of climate and sustainability - organisations and individuals from civil society, academia, governments and businesses.
• Research potential guests across key sustainability sectors covering climate education, climate action, climate solutions, finance, environment and natural resources, social justice and more.
• Prepare and conduct research-based, engaging interviews.
• Send personalised guest invitations in liaison with the production team. 
• Edit your episodes and storyboard in line with the episodes' narrative.
• Help share and promote episodes through all online platforms. 

What are we looking for?

• Experience in presenting, podcast hosting, interviewing, or broadcasting (essential)
• Have your own space with a presentable background, as all episodes are recorded remotely
• Interest or knowledge in sustainability, climate issues, and green innovation
• Confident speaking voice with a natural flair for storytelling
• Comfortable with remote recording tools 
• Able to edit video recordings to a professional standard
• Strong communication and research skills
• Excellent time management and organisational abilities
• Collaborative mindset, yet confident working independently
• Curious about people and social change
• Committed to authenticity, impact, and inclusive storytelling
• Social media savvy.

What difference will you make?

Be part of the global sustainability media platform reaching millions in over 120 countries.

Over 85% of people in the UK and even more, globally, are unaware of the UN's Sustainable Development Goals (UN SDGs) let alone take any steps to create a more sustainable world for themselves and in the process for others in this complexly interconnected world.

This highlights the need for such initiatives to educate the British as well as global societies about the UN SDGs. Your contributions can educate and inspire millions to act on the SDGs and bring positive changes that will impact all of us in this complexly interconnected world.

As a podcaster/podcast host your contributions will play a vital role in sparking thoughtful conversations, spreading meaningful insights, and motivating others to take action for a more sustainable and climate-resilient future.

Most importantly your efforts will ensure that both individuals and organisations who see your videos and listen to the podcasts can come together and join forces to work in synergy, thus, benefitting more lives than acting alone.

As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.

Community researchers wanted to help East London Waterworks Park ensure our community-owned park is inclusive and welcoming for all.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for community researchers specialised to contribute to our community-led working circle who are working on on a listening project to ensure often underrepresented voices in conservation and environmental projects are heard and centred. 

There is opportunity to lead on projects and facilitate the direction of the working circle.

The Inclusivity Circle currently meets monthly on a Wednesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

While your experienced research skills are crucial, we also value your ability to engage with the community and build partnerships. Experience in conducting community-based research or working with community organisations is important. A strong understanding of community dynamics and the ability to collaborate effectively will be invaluable in ensuring your research findings are relevant and impactful. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your research expertise will be vital in shaping our new biodiverse park. By conducting listening research on community needs, and potential park uses, you'll help us create a sustainable and inclusive space. Your findings will inform our design, programming, and outreach efforts, ensuring the park meets the needs of our community and contributes to biodiversity conservation.

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.