Life coach jobs
We are looking for an experienced full time Statutory Fundraiser with a strong track record of generating income and managing multi-year grants from Statutory funders and Trusts.
The ideal candidate will have experience of translating complex information into inspiring written narratives and compelling cases for support through written proposals. Experience in multi-year Government and National Lottery funding and grant management is essential.
This is a great time to join the team as we start on a new future strategy at Guide Dogs. The role is hybrid with opportunities to travel and collaborate with both internal and external stakeholders and offers a great salary and benefits package. Minimum one day a week in the office, based close to one of our Guide Dogs offices, ideally in Leamington Spa or Reading.
Why Guide Dogs?
By joining our team, you’ll become part of a charity that transforms lives. You’ll help amplify our mission and work alongside a group of passionate, dedicated professionals. We offer a supportive work environment where your expertise can truly make a difference.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
For the complete list of essential and desirable criteria please view the job description attached to this advert.
The Statutory and Trusts Marketing Officer is known at The Guide Dogs as Statutory Grants and Trusts Officer.
The client requests no contact from agencies or media sales.
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people.
We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you.
Locations: Bridlington, Coventry, Hartlepool, Leeds, London, Nottingham
Contract: Full-time, permanent
Salary:
London-based positions: £30,000 per annum (including £2,600 London contribution)
Non-London positions: £27,400 per annum
Applications close: 9am Monday 19th May 2025
Start date: 28th July 2025
What could my day look like?
The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.
In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.
As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort.
IntoUniversity provides local learning centres where young people are inspired to achieve.





The Willesden Area Director of Ministry is a senior member of the Willesden Area Team, responsible for providing visionary leadership and ensuring good management of key ministry initiatives. Specifically, the postholder oversees fostering vocations to lay and ordained ministries, directing ordinands, supervising post ordination training, overseeing clergy ministerial review, development, and training, facilitating lay training programmes, holding diocesan Clergy Well-being portfolio. As a senior member of the Willesden Area Team the Area Director of Ministry will also contribute to strategic planning and implementation of ministry objectives within the Area.
The Willesden ADM serves as the Diocesan Portfolio lead for Clergy Well-Being. Collaborating with The Bishop’s Adviser to the Bishop of London, they work with other Area Directors of Ministry (ADMs), the London College of Bishops, and diocesan and Area colleagues, to create a strategic vision and processes to implement improved Clergy Well-Being across the diocese.
Job responsibilities
Develop Vocations and Support Ordinands
- Organises events to equip and inspire both lay and ordained vocations.
- Collaborates with clergy/churches to nurture a diversity of vocations.
- Leads the AADO team overseeing candidate discernment and ordinand training.
- Supports ordinands through training, collaborating with TEIs.
Manages Post-Ordination Training, CMD and IME2
- Oversees Area post-ordination training programs (IME2).
- Plan Area ordination retreats and services.
- Manages the curate placement process for the Willesden Area.
- Organises training events for clergy and LLM development.
- Facilitate Area training events (including Clergy Study Days and Area Conferences)
- Oversee the Willesden Area process of Ministerial Development Review (MDR)
- Ensure regular communication about training opportunities and grants.
- Participate and deliver diocesan and national training programmes.
Lay Training
- Ensures high-quality training for lay ministers.
- Communicates training opportunities within and beyond the diocese.
Collaborates & Communicates
- Participates in regular meetings with the Area Leadership Team.
- Works with Diocesan Director of Ministry and within Diocesan Ministry Team.
- Works with other ADMs, DDO and participates in diocesan initiatives.
Team Leadership
- Recruit, manage, motivate, and develop direct reports, promoting continuous learning and collaborative working.
Diocesan Lead on Clergy Well-being Portfolio
- Advises the London College of Bishops on Clergy Well-being best practice.
- In consultation with Area and diocesan stakeholders, to provide strategic oversight of diocesan clergy well-being.
- Overseas the Diocesan Clergy Well-being budget.
- Line-manage the Diocesan Disability Ministry Enabler
- Undertake other duties commensurate of the role.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
- Experience of Ordained/Lay Ministerial strategic planning
- Experience of teaching/training theology or ministry
- Is a practicing Anglican
- Demonstrate good conflict management skills
- Experience of fostering vocations
- Significant experience in effective parochial ministry
- Experience managing/supervising a team
- Strong verbal and written communication
- Willingness to flexible working
- Right to work in the UK
- A commitment to professional development
- The person will require an enhanced DBS check
Desirable
- Is ordained
- Knowledge of the New Diocesan Discernment Process
- IT proficiency (MS Office suite)
- Knowledge of IME2 provision
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days, increasing to 30 days after 5 years’ service. Plus paid bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
The interviews will be held on 23rd May 2025 in-person at our office in London.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Legacy Marketing and In Memory Manager
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
The Legacy Marketing and In Memory Manager is an exciting new role at MDUK, that will sit within the Individual Giving and Legacy Marketing team. You will be responsible for delivering the legacy marketing programme as well as excellent stewardship of Legacy and In Memory supporters. This role will help raise vital income to fund MDUK’s care, support and advocacy services and fund ground-breaking research into treatments for muscle wasting conditions.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Please download the job description to see full role responsibilities.
The client requests no contact from agencies or media sales.
About Gaddum
Gaddum is a mental health and carers charity supporting people of all ages. As well as providing services we act as an anchor institution to support the sustainability and development of the wider VCSE sector. Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
Our Mission
Being almost 200 years old, Gaddum has seen some of the most challenging and inequitable times in the UK’s history, and the world we are living in is still one where so many don’t have the opportunities or resources they need to achieve their aspirations. Today we continue our mission – and we will do this by supporting, influencing, and campaigning as we push for equitable health, wealth and self.
We amplify the voices of the communities we serve, and we empower individuals to overcome challenges by listening, supporting, and advocating for their needs.
We believe…
• everyone has mental health, and it is as important as physical health
• life can be hard, and everyone needs a helping hand sometimes
• everyone has a right to support, when and how they need it, and that no one should be overlooked
• in being of service by holding the whole individual at the heart of our approach and embracing solutions that lie within communities
• there is injustice in the world but both systems and society can change for the better
• we can be agents of positive change; working with others, learning from diverse lived experience, and advocating for fairness
Our Values…
…are our foundations – they are what holds us firm in uncertain times, and they are our reference point for all that we do.
We value:
Being Heard: no matter why or how someone finds their way to us, we will listen
Collaborative Curiosity: harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people
Purposeful Work: paying attention to others’ needs and voices, we channel our resources into actions and outcomes that matter to the people we serve
Meaningful Connection: treating every individual as a whole person, developing relationships through empathy and acceptance
Thoughtful Safe Services: providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focussing on quality
Role Purpose
The purpose of this role is to provide operational leadership and oversight of the Carers Manchester Volunteer Programme and support the wider development of the Volunteer Programme at Gaddum. The Volunteer Coordinator will work with Carers Manchester colleagues to ensure volunteers feel equipped and supported to use their skills and lived experience in a range of established volunteer roles.
They will also work with the team to develop and recruit volunteers for new roles that support Carers Manchester to deliver on its aims and objectives. The role will involve maintaining close working relationships with our Central Team, Health & Safety systems, and compliance responsibilities.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to a basic DBS check.
The client requests no contact from agencies or media sales.
Do you have a heart to see positive change in the lives of people who are trying to make a new start in the community after prison, and a genuine belief in their ability to make such changes? Do you have experience of working in a prison environment?
South West Community Chaplaincy (SWCC) aims to provide effective care and community support for people as they leave prison and re-integrate back into the locality, within the counties of Devon, Cornwall and West Somerset. This includes mentoring, practical support and signposting to assist the integration of ex-prisoners into their communities, in collaboration with other professionals.
We are actively seeking to strengthen our team of Community Chaplains and specifically to appoint a new Community Chaplain in Cornwall, to work with people in the community after they have served a sentence. The role is also a strategic one, in that it will involve extending the network of support in the county, through the development of support hubs with other service providers.
There is a Genuine Occupational Requirement (GOR) under the Equality Act 2010 for applicants to actively embrace the Christian faith ethos and values of SWCC, and to be able to promote an environment where people of all faiths, and people of none, can work together for the transformation of lives and communities. The successful applicant will have the ability to build positive relationships with a wide range of people, from aged 15 to 80! Flexible Homeworking is possible by agreement. The role entails a significant amount of travel, and some occasional weekend and evening work will be involved.
Bespoke, relational, mentoring for prison leavers, helping them to build a positive, crime-free future, and making our communities safer for all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsible to: Service Director
Responsible for: Service Delivery team managers and administrator in Loughborough
Hours: 37.5 hours per week
Contract: Permanent
Location: Baca office, Loughborough, England with regular travel to locations where Baca’s services are delivered.
Salary:£36,900 - £41,000 per annum for full time hours
About Us:
Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders. We are looking for a passionate and dedicated Service Manager to lead our young people services in Loughborough.
Overall Purpose: As a Service Manager, you will be an active leader in our vision and mission, ensuring our values are practiced in words and deeds. You will provide leadership for the young people services, ensuring they align with Baca’s vision, mission, and values.
Key Responsibilities:
Service Delivery:
- Lead and coordinate young people services in Loughborough.
- Ensure effective partnerships with social services and key external partners.
- Oversee and develop the service delivery team.
- Act as deputy Designated Safeguarding Officer, ensuring all aspects of safeguarding.
- Manage the service delivery team budget and grant-funded projects.
- Ensure high-quality service delivery in line with our Theory of Change.
- Oversee systems involved in service delivery, working closely with the Operations Manager.
- Manage and mitigate risks in service delivery.
- Ensure compliance with internal and external regulatory expectations.
- Participate in on-call duty as part of the team rota.
Service Development:
- Foster a learning culture, learning from young people and stakeholders.
- Develop young people services in collaboration with the Service Director.
General:
- Support the organisation’s activities and maintain data confidentiality.
- Embrace and reflect Baca’s Vision and Values in your work.
- Treat all staff and young people fairly, adhering to Baca’s Equality and Diversity policy.
- Follow safeguarding procedures and adhere to all Baca’s policies and procedures.
- Work flexible hours as needed.
Person Specification:
Character/Attributes:
- Highly organised, able to work under pressure and prioritise tasks.
- Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
- Aligned with Baca’s values and strategic goals.
- Flexible and able to respond to change at short notice.
- Able to lead with hope, patience, calmness, and tenacity in challenging circumstances.
- Critical and creative thinker, able to innovate solutions and make challenging decisions.
- Resilient, able to work under pressure and meet deadlines.
Experience:
- Proven experience at Senior Manager level in a comparable organisation.
- Experience in delivering young people services and working constructively as part of a team.
- Experience in analysing service delivery challenges and presenting solutions.
- Experience in developing and leading high-performance teams.
- Experience in managing projects with multiple stakeholders, including user engagement and budgets.
- Experience in the charitable sector (desirable).
Knowledge/Qualifications:
- Relevant qualification from a UK recognised professional body (desirable).
- Strong Microsoft Office skills.
- Knowledge of issues faced by unaccompanied asylum-seeking young people.
- Genuine concern for those the charity serves.
- Knowledge of team motivation and support.
Skills:
- Excellent communication and presentation skills.
- Strong organisational, project, and time management skills.
- Strong leadership skills, able to motivate and make difficult decisions.
- Ability to translate vision into financial plans.
- Ability to manage multiple tasks and prioritise workload.
- Initiative and problem-solving skills.
- Ability to make decisions with incomplete information.
Other:
- Ability to drive/travel to all service locations.
- Enhanced DBS check required.
How to Apply:
If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.
Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support




The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.
It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.
Have you got a comprehensive understanding of the UK sporting sector? Have you got a knowledge of the motivations behind, and barriers that exist to, student sporting participation? If the answer is yes, then we want to hear from you.
Our ideal candidate will support the delivery of the Club Development programme for TeamUCL and provide support and guidance for student leaders, enabling them to run their clubs effectively. The right candidate will also support with the delivery of the TeamUCL communications strategy. The successful role holder will proactively assist sports clubs in developing sports participation opportunities and performance pathways for identified target groups through development planning.
This is a full time and permanent role. This role is also a hybrid working role, where 40% of the role will be based on campus.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
£48,600 - £57,200 per year
Fixed term (6 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Senior People Partner to join our busy and supportive People and Culture team. In this role, you’ll work closely with leaders and managers across the charity, offering expert guidance on recruitment, reward, and employee relations—all while championing our commitment to equity, diversity, inclusion and wellbeing.
You’ll oversee our approach to talent attraction, ensuring every stage of the recruitment journey is inclusive, efficient and engaging. From managing senior-level hiring to partnering with executive search firms, you’ll play a central role in bringing great people into the charity. You’ll collaborate with colleagues across Equality, Diversity and Inclusion, Learning and Development, and Volunteering to shape and deliver a recruitment strategy that removes barriers for marginalised groups—particularly Black men—and improves representation across the charity.
You’ll manage and support our Recruitment Advisor, working together to continuously refine our recruitment tools, processes, and practices in line with our broader people strategy. In addition, you’ll coordinate the delivery of a fair, transparent, and financially sustainable reward framework that aligns with our organisational goals and supports our ambitions around equity and inclusion.
Beyond recruitment and reward, you’ll act as a trusted partner to senior leaders and managers, offering practical coaching and advice on complex employee relations issues and people management matters. You’ll help ensure a consistent, compassionate approach across the charity, and build managers’ confidence to inspire inclusive, high-performing teams.
You’ll thrive in a fast-paced and people-focused environment, building trusted relationships with leaders, managers and colleagues across the charity. Your ability to navigate complex situations and offer practical, values-driven solutions will be key to your success.
What we want from you
We’re looking for a Senior People Partner who will bring solid experience in HR and recruitment—whether through a CIPD or REC Level 4/5 qualification or equivalent hands-on experience. You’re passionate about people, motivated to make a difference, and comfortable working in a fast-paced, evolving environment.
You’ll have in-depth knowledge of current employment legislation and best practice and experienced in building effective relationships with senior leaders, managers and employees, you’ll be skilled at managing complex employee relations cases. You’ll know how to approach people matters with fairness, care, and good judgement and is able to respond constructively to complex situations, supporting fair and balanced outcomes.
You’re someone who builds strong relationships quickly. Whether you’re coaching a manager, advising senior leaders, or supporting a colleague through change, you’re a trusted, approachable presence who communicates clearly and with integrity. Ideally, you’ll also have experience as a line manager.
You’ll have experience supporting recruitment from end to end and analysing recruitment data to spot trends and drive improvements. You’ll also have a good understanding of pay and reward, and how to make sure these approaches are fair, sustainable and aligned with an organisation’s goals.
Most of all, you care deeply about building inclusive, values-led workplaces where everyone feels supported to do their best work and creating a workplace where everyone can thrive.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Monday 5th May 2025. Applications must be submitted by 23:45 UK time.
Interviews: Applications will be reviewed as we receive them, and interviews arranged on a rolling basis. We’re aiming to hold interviews on Thursday 8th May and Thursday 12th May 2025 — early applications are very welcome!
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Feelgood Factory is a community-led healthy living centre working in more deprived areas of Sefton to improve lives and promote health.
We are seeking a health and wellbeing mentor with a particular interest in helping people who are socially-isolated. You will be part of the Sefton-wide Living Well Sefton service and will give support to members of the community who wish to make lifestyle changes to improve their wellbeing. This is a chance really to make a difference. The post will be part of a small team based in the Feelgood Factory and will provide opportunities to develop skills and experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Volunteer Engagement Manager will manage a range of volunteers and support groups, and support staff across the charity to ensure volunteers are recruited, trained and managed effectively
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Please download the job description to see full role responsibilities.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: 15 May 2025
The client requests no contact from agencies or media sales.
We are recruiting for a full time and part time Support Worker. A great opportunity to join a small friendly team. Are you empathetic towards and have passion, a commitment to working with those who have faced multiple disadvantages in their lives. Emmaus is a supported housing project that provides work opportunities, training and a place to call home. You will support companions (residents) living and working at Sussex Emmaus.
Project info:
Sussex Emmaus is a 58 bed supported accommodation project. We offer low to medium support for those who have experienced or may be at risk of experiencing homelessness. Emmaus supports people to work their way out of homelessness, providing a home for as long as someone needs it. Emmaus works with people who may have faced multiple disadvantages. This can include but is not exclusive to: homelessness; mental health issues; contact with the criminal justice system; historical substance and/or alcohol misuse; and domestic abuse.
Emmaus is a homelessness charity with a difference, we offer a home, work and a sense of belonging. For many people who have experienced homelessness, losing their self-esteem can be the most damaging part of their experience. Emmaus provides an opportunity to work; it can be valuable in rebuilding companion’s self-esteem and self-worth.
Job Summary:
Provide support to Companions using a person-centred approach, both emotionally and practically, so they can live and work in the Emmaus Community. The role will involve using a Strength Based Practice model to encourage Companions to become resilient and fulfilled. Assist Companions to become independent and maximise their skills, where necessary accessing outside support and services. Where appropriate, in accordance with Companion requests, provide a move-on pathway that enables them to be ready to live independently.
Promote and embed a proactive approach to equality and diversity, by example and approach, with a commitment to treat all staff, volunteers, visitors and Companions with equity and respect.
Please see the Support Worker Job Pack for more information about the role, you can also find this on the Emmaus Brighton and Hove website and the Emmaus UK website.
To apply please send your CV and a covering letter, a one-page explanation of how you meet the person specification to the Community Manager, Ren Gordon, contact details are in the job pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Team Leader – Médecins Sans Frontières (MSF)
Location: Glasgow and areas surrounding
Job Type: Full-time
Salary: £13.50 per/hour
Inspire. Lead. Make an Impact.
Médecins Sans Frontières (MSF) is seeking a Face-to-Face Fundraising Team Leader to drive and support a team of fundraisers in securing vital donations for MSFs life-saving medical work around the world. You will be situated in events, shoppings malls and train stations interacting with members of the public, leading your fundraising team by example!
About the Role
As a Fundraising Team Leader, you will:
- Inspire and motivate the public to support MSF through face-to-face fundraising.
- Lead, train, and coach a team of fundraisers to meet and exceed fundraising targets.
- Maintain high fundraising standards and ensure compliance with safeguarding and data protection policies.
- Assist with logistics, reporting, and operational coordination.
- Act as the first point of contact for your team in safeguarding situations.
What We’re Looking For
- At least six months of experience in face-to-face fundraising and/or team leadership.
- Strong leadership and coaching skills to inspire and develop fundraisers
- Excellent communication and interpersonal skills.
- Passion for humanitarian work and MSF’s mission.
- Ability to work independently while contributing to a team.
- Flexibility to travel across London and the UK as needed.
What We Offer
- A competitive hourly wage of £13.50
- Comprehensive training and leadership development.
- The opportunity to work with a globally respected humanitarian organization.
- A dynamic, supportive, and mission-driven work environment.
- A chance to make a real impact by helping MSF provide urgent medical care worldwide.
How to Apply
To apply, submit your CV and a letter of motivation via our website before the closing date.
If successful, you will need to spend a week in London to undergo training.
Together, we save lives! Join MSF as a Team Leader today!
Contract: Permanent, full time 35 hours p/week
Salary: £42,375 - £45,824 p/annum
Location:Hybrid - Burford, OX18 4PF
Closing date: 1st May 2025
Interview date: First Interview - 9th May 2025. Second Interview - 15th May 2025
It’s an exciting time to join as we are undergoing a change programme to implement Dynamics 365 so there is the opportunity to get involved in data mapping and migration activity from our legacy systems!
More about the role
As our Data Manager, you will be responsible for optimising the flow of data into our CRM system, provide oversight of the data lifecycle and ensure data is governed by the necessary policies and processes, which includes data on the pets we help, their guardians and supporters of Blue Cross.
You will be the Blue Cross lead on CRM data and will champion and contribute to the delivery of our data strategy, supporting our vision for our information to be trusted, accessible and used to change the lives of pets and people.
Working closely with Information Services colleagues, you will assist in the evolution and maintenance of the data lake(s)/repositories within the organisation, with a focus on leading the governance of organisational data.
About you
You will be a highly experienced data professional and a keen innovator with a passion for finding new and more effective ways to ingest and migrate data.
With your significant knowledge and awareness of data management best practice, including ensuring data compliance, you will have experience in processes and routines that mean the highest data quality is achieved.
You will be an innovative and inspiring manager of people, with a desire to stretch yourself and your team, you will provide coaching and mentoring to ensure Blue Cross adopts new and more effective ways to ingest and migrate data.
You will be adept at discussing technical subject matter with non-technical audiences, to share knowledge and promote the team’s capabilities across the organization.
Knowledge, skills, and experience
- Extensive experience in data management and working with a variety of database solutions
- Proven experience of developing data systems and processes to increase efficiencies
- Experience of working in a data governance role with responsibility for personal data used in a database marketing environment (including strong knowledge of the UK GDPR)
- Experience of collaborating with technical and non-technical audiences, with the ability to adapt communication approach to meet the needs of different audiences and negotiate with stakeholders at various levels
- Understanding of issues in complex organisations of migrating data, whilst achieving and maintaining quality control to ensure that data is of a high standard
- Strong knowledge of data quality and data governance principles – Master Data Management, Metadata management, Data mapping, data cataloguing
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Claim for professional fees
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
- Personal development programme
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.