Life skills jobs
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.
The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.
About this role
The Executive Assistant (EA) to the Chief Executive at Impetus plays a vital role in providing high-level administrative and project management support to the Chief Executive and ensuring the smooth operating of the Senior Management Team (SMT). The EA acts as a key liaison between the Chief Executive and internal/external stakeholders, managing sensitive information and handling a wide range of administrative and executive support tasks.
This dynamic position requires the ability to anticipate needs, think critically, and offer creative solutions to problems with a high level of professionalism and confidentiality.
Key responsibilities
Executive Support:
- Provide sophisticated calendar management for the Chief Executive.
- Serve as the primary point of contact for internal and external stakeholders on all matters pertaining to the Chief Executive, including those of a highly confidential or critical nature.
- Prioritise and determine the appropriate course of action, referral, or response, exercising judgement to reflect the Chief Executive’s style and organisational policy.
- Prioritise inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
- Anticipate the Chief Executive’s needs (e.g. travel bookings, briefings, preparation time) in advance of meetings, conferences, etc.
- Coordinate all SMT meetings and offsites and assist with staff meetings and events as needed.
- Work closely with the Chief Executive to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
- Act as a "barometer," having a sense for the issues taking place in the environment and keeping the Chief Executive updated.
- Provide a "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the Chief Executive and staff, demonstrating leadership to maintain credibility, trust and support with the senior management team.
- Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organisation including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expenses.
Governance:
- Act as a liaison and provide support to the Board of Directors.
- Arrange and handle all logistics for Board meetings, sub committees and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials and record meeting minutes.
Operations Support:
- Support a professional and effective office/remote working environment for Impetus staff.
- Assist the Director of Finance and Operations (DFO) with any ad hoc Operations duties and projects, such as an office move, health and safety reviews, optimising remote and agile working.
- Assist the HR and Learning Manager with HR administration, including straightforward queries, recruitment support and ad hoc projects where needed.
Person specification
Essential:
Qualifications and Experience
- Significant executive support experience, acting as a trusted advisor and support to senior colleague/s (ideally within the charity or not for profit sector).
- Good business acumen and a keen interest and understanding of operations support.
- Excellent technical skills. Experience utilising CRM systems effectively; expert proficiency with Microsoft Office; ability to design and edit graphic presentations and materials.
- Exceptional organisational skills and impeccable attention to detail.
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
- Ability to complete a high volume of tasks and projects with little or no guidance.
- Excellent judgement and problem solving; with the ability to make appropriate, informed decisions regarding priorities and available time.
- Excellent project management and planning skills, including effective contingency planning and responsibility for managing actions, people and priorities.
People and Communication skills
- High degree of proactive professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, charity partners, donors, and other external stakeholders.
- Work flexibly, collaboratively and creatively, with the ability to adapt to change, and work effectively as part of a team, remain calm under pressure and support others where required.
- Commitment to a continual focus on improving service to stakeholders, both internal and external.
- Excellent written and verbal communication skills with experience of writing in a variety of formats and communicating complex and sensitive information in a clear, correct, coherent and professional manner.
- Ability to influence and negotiate, presenting arguments or proposals with skill and confidence.
- Ability to maintain a high level of integrity and discretion when handling confidential information, dealing with sensitive issues and managing conflict.
Commitment to Impetus’ mission and values
- Ability to act as an ambassador for the organisation.
- A commitment to equality, diversity and inclusion with the ability to execute work with a diversity, equity, and inclusion lens.
Desirable
- Experience working in the charity or not for profit sector.
- Experience working with a not for profit Board.
- A keen interest in youth and/or education sector.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 14th July 2025.
Interviews
First round interviews will take place: 21st July 2025.
Second round interviews will take place: 28th July 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
Join Dementia UK as a Digital Marketing Executive and play a vital role in raising awareness of the charity’s services, engaging supporters and generating income through digital activity.
Working closely with the Digital team, you will support the development and delivery of the digital marketing strategy, with a particular focus on paid campaign management . You will be responsible for developing and launching key paid campaigns across social media channels, aligned with organisational objectives to maximise income and grow brand reach.
Collaborating with fundraising teams, you'll help shape and enhance supporter journeys through digital channels. The role also includes regularly reporting on the performance of live campaigns, as well as conducting post-campaign analysis and offering clear, data-driven recommendations across paid social and PPC.
To succeed in this role, you’ll need proven experience of managing digital campaigns using Meta, alongside a solid understanding of the Meta ad suite and experience of overseeing PPC campaigns. The ability to produce comprehensive campaign reports that clearly communicate results, insights and recommendations is essential.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with the recruitment team.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
About the role:
We’re looking for an enthusiastic and compassionate individual to join our team as a Floating Support Worker, where you’ll play a key role in providing empowering, person centred support to individuals across Westminster. As part of a dynamic and diverse team, you will work with clients from a variety of backgrounds, offering tailored support that helps them sustain their tenancies, improve their wellbeing, and work towards achieving their personal goals. Your day to day responsibilities will include delivering psychologically informed support, ensuring clients are actively engaged in their journey, and working collaboratively to ensure holistic and meaningful outcomes. The impact you’ll have will be significant, helping individuals thrive in their own homes and build lasting resilience.
The Westminster Floating Support Service, funded by the Westminster Council, offers vital housing related support that enables individuals to maintain independent living, regardless of their tenancy type. Our service is built on respect for each person’s unique cultural, religious, and personal identity, ensuring that everyone’s dignity is upheld. You will be part of a comprehensive network of professionals, working in partnership to offer seamless support. At Single Homeless Project (SHP), we believe in continuous professional growth, providing all staff with ongoing learning opportunities through an extensive in house training programme. This role not only offers the chance to make a direct, positive impact on people’s lives but also provides a clear pathway for career development within a supportive and forward-thinking organisation.
About you:
- Experience of supporting clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
- Experience of working in a client-centred support service working with clients presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
- A demonstrable level of experience and understanding of the range of approaches appropriate to working with multi disadvantages such as substance misuse, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
- The ability to work within a strengths and recovery-based model and engage and motivate people to move towards an appropriate level of independence and inclusion.
- The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th July at midnight
Interview date: Wednesday 23rd and Thursday 24th July Online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact?
We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and we are recruiting a Fundraising Manager to support our work in South London . We offer sector-leading benefits including private healthcare, excellent pension, and 30 days annual leave, plus bank holidays.
BHF’s vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It’s more important than ever that we build on our fundraising expertise to raise vital funds to save more lives.
We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate:
- Knowledge and experience of building relationships with a variety of diverse audiences- from indviduals to senior corporate leaders - to achieve financial targets.
- Excellent communication skills (written and verbal) with the ability to motivate and inspire supporters.
- The ability to effectively manage multiple and competing priorities to meet deadlines.
- Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
- Curious and data driven to provide insight and analysis to identify and nurture opportunities.
- Creative thinker with exceptional problem-solving skills.
About the role
Across your geographic area of South London:
- Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects.
- Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential.
- Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities.
- Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity.
- Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship.
- Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall.
- Promote BHF’s activities and campaigns to raise awareness and drive income.
You'll be working in a region bursting with potential, offering the chance to forge new corporate partnerships that can be built and nurtured to drive income and impact.
This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last.
Working arrangements
This is a field-based role covering South London which includes post codes:
- CR (Croydon) covers Croydon, South Croydon, Caterham, Mitcham, Coulsdon, Warlingham, Thornton Heath, and Purley.
- DA (Dartford) covers Dartford, Bexley, Erith, Greenhithe, and Swanley.
- KT (Kingston upon Thames) covers Kingston upon Thames, New Malden, Surbiton, Chessington, and Epsom.
- SE (South East London) covers Bermondsey, Deptford, Greenwich, Lewisham, and Peckham.
- SM (Sutton) covers Sutton, Carshalton, and Wallington.
- SW (South West London) covers Battersea, Chelsea, Clapham, Fulham, and Wimbledon.
- TW (Twickenham) covers Twickenham, Richmond, Teddington, and Feltham.
You'll need to live in (or within easy commuting distance which is defined as 1 hour from) South London region, or be able to relocate to this region.
This role requires regular travel within the area, and occasionally to other parts of the UK.
You must have a full UK driving licence at the time of application with access to your own vehicle.
There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.
What we can offer you
Our generous staff benefits include:
- 30 days annual leave plus bank holidays
- Private medical insurance
- Private dental health cover
- Contribution towards gym membership
- Pension with employer contribution up to 10%
- Life assurance
We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme.
Interview process
This will be two stage interview process. The first stage interview is planned for w/c 9 June 2025.
Our vision is a world free from the fear of heart and circulatory diseases.

Make a difference in an important role using your own lived experience of mental health to support others in their journey!
Hours: 22.5 - 30 hours per week
Contract: Permanent
Disclosure: This position is subject to a 26-week probationary period, Right to Work Check, satisfactory references and an enhanced DBS check and subsequent re-checks.
Actual Salary for hours worked:
22.5 hours is £15,926.13
30 hours is £21,234.85
Location: Darlington
Responsible to: Adult Services Manager at Darlington Mind and Peer Support Service Team Manager based within Teesside Mind
Closing date for applications is on: 5pm Tuesday 1 July 2025
Shortlisting is expected to be complete by 5pm Friday 4th July 2025
Shortlisted candidates will be invited to attend an information session, on Tuesday 8 July 2025, 4.30pm – 6pm. This session is optional. The session is to find out more about peer support, what the role entails and what Mind as an organisation has to offer.
Interviews are likely to be held on Monday 14 July 2025
About Peer Support
We describe peer support as when people with shared experiences connect to build safe, trusting and non-judgemental relationships through which they learn and grow together. Paid peer support workers in mental health settings have experience of mental health problems and accessing mental health services, and are employed, trained and supported to use their experiences to support others.
About This Role
Darlington Mind are really pleased to be recruiting a Peer Support Worker to a new role within our adult recovery-focused services in Darlington as part of the Tees Valley peer support service.
The role is part of Community Transformation work in the Tees Valley and will be part of an exciting new collaborative service in partnership with Teesside Mind (with similar roles) and with TEWV NHS Foundation Trust who will have peer workers in their Community Mental Health Teams.
Community Transformation is part of the NHS Long Term Plan and represents a shift in the way we deliver care. It considers the whole person, beyond their diagnosis, and what the whole system has to offer, including primary care, local authority, voluntary care sector, alongside families and friends. We are working together to ensure we collectively deliver trauma-informed, person-centred care to meet an individual’s wide-ranging needs.
Role Purpose
You will work with individuals who have accessed adult day services within Darlington Mind and you will be an integrated and valued member of the wider team.
Drawing on your own experience of mental health problems, you will ‘walk alongside’ others on their journey and will inspire hope and belief that recovery is possible.
You will listen non-judgementally to create safe spaces where people feel heard and approach the peer relationship with compassion and curiosity. You will recognise and value each person’s strengths, diversity and expertise in themselves. You will be aware of the impacts of trauma and committed to the importance of working in ways which are sensitive to the needs of trauma survivors.
Important parts of this role also include working within the team to help people’s voices be heard and to promote recovery values. You will be supported to challenge both individual and structural instances of stigma and discrimination related to mental health problems and other forms of exclusion.
At the start of the role, you will attend peer support training alongside other new team members from Mind and TEWV. This training is delivered by people with their own lived experience and experience working in peer roles.
Main Duties
· Provide 1-1 peer support to people accessing the service
· Hold and manage a caseload efficiently
· Set up and facilitate peer support groups
· Support service developments in the teams you work in
· Work as part of a wider mental health recovery-based system to support involvement and participation of people with lived experience
· Keep up to date records using online systems in line with policies and procedures
· Manage your own diary (using Microsoft Outlook)
Person Specification
All criteria are essential or otherwise stated
Knowledge and Qualifications
· Hold NVQ Level 3 or equivalent qualification, or have ability to work with information at this level and equivalent experience of providing peer support
· Knowledge of mental health problems and mental health services
· Knowledge of the Voluntary Sector and how it works with other Statutory and Non-statutory Services
· Knowledge of CHIME model of care (desirable)
· Safeguarding and safety planning practices
· Knowledge of local services (desirable)
Experience
· Personal experience of mental health problems and using mental health services
· Recent experience of using own lived experience to support others, for example in a paid, volunteer or informal peer support role
· Working in a community setting (desirable)
· Working as part of a team
Skills and Competencies
· Able to build trust and rapport both face to face and via telephone
· Excellent communication and active listening skills
· Able to share elements of own personal recovery journey in a way which is appropriate to the role and peer relationship
· Able to set SMART goals where appropriate, plan and agree next steps and keep focus and motivation
· Reflect on own practice and continuously develop own skills
· Reflect on own needs to maintain wellbeing at work
· Using IT, online and data management systems on an everyday basis
· Manage own time effectively
Other and Personal Qualities
· Be passionate and enthusiastic about empowering others to thrive and recover
· Be able to inspire, motivate and instil hope in others
· Caring, compassionate and person-centred approach
· Commitment to Mind’s values and objectives
· Able to travel to a range of locations within each borough by own or by public transport
To find out more about the role, please contact Marcus Hawthorn at Darlington Mind.
Promoting good mental health and wellbeing and offering high quality mental health support and recovery services in our communities

The client requests no contact from agencies or media sales.
Vacancy type: Permanent, part time
Location: Antrim and Ballymena Store
Salary: £12.21 per hour
Hours per week: This is a variable hours role
Closing date: 10th July. We are reviewing applications as they are received, so we encourage you to apply early.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As a Retail Assistant, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
Key Criteria:
Previous retail experience, preferably in fashion/clothing.
Experience of cash handling and financial management procedures (including completion of sales records).
Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
Ability to work well both independently and as part of a team.
Good organisational skills and the ability to prioritise workload, balancing competing demands.
Understanding of health and safety procedures in a retail environment.
Experience in managing and motivating volunteers is desirable.
Application Process
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
35 hour working week
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities
Industry-leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The role is responsible for delivering comprehensive HR support across the organisation, covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and payroll providers. The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance, and supporting a positive workplace culture.
Key Responsibilities
- Managing end-to-end recruitment processes across multi-disciplinary teams; including
- Ongoing development, coordination, and oversight of SCT’s volunteer recruitment, onboarding, training, and administration in collaboration with SCT’s managers.
- Working closely with SCT’s outsourced HR support.
- Providing SCT managers with guidance on volunteer recruitment and any management issues.
- Implementing, maintaining and reviewing an annual training plan for all employees.
- Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation.
- Supporting employee relations by assisting with complaints, grievances, and disciplinary procedures, including provision of support to managers on all employee-relation matters.
- Working with SCT’s Business Operations Officer to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information.
- Supporting the ongoing review, development and improvement of clear, consistent, and accessible policies and procedures across the organisation.
- Working closely with SCT’s managers to promote the ongoing communication, implementation, and participation in the review cycle of policies and procedures.
- Undertaking other reasonable duties that may be required from time to time.
Person Specification
• CIPD qualified to level 5 or significant HR Management experience will also be considered
• 3+ years demonstrable generalist HR Management experience or similar role types
• Demonstrable experience of working across multiple sites
• Excellent communication skills both in the written form and in person with the ability to adapt to all audiences
• Experience of presenting material and report writing to a range of audiences
Essential Skills and Experience
- Proven experience in managing end-to-end recruitment processes, including onboarding, training, performance management, absence, and leaver procedures.
- Awareness of UK employment law and GDPR, with a willingness to learn and apply policies correctly.
- Understanding of volunteer management, including recruitment, onboarding, training, and administration.
- Experience with outsourced HR support services, providing HR guidance and support to managers, particularly in volunteer and employee management matters.
- Experience in maintaining accurate HR records and handling confidential information in line with data protection legislation.
- Practical knowledge of employee relations processes, including handling complaints, grievances, and disciplinary procedures.
- Familiarity with payroll processes and working collaboratively to ensure accurate payroll data.
- Comfortable using HR databases, spreadsheets, and Microsoft Office tools.
- Excellent organisational skills and attention to detail.
- Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
- Help coordinate internal communications and staff events.
Desirable Skills and Experience
- Experience in developing and implementing annual training and development plans.
- Previous involvement in reviewing and updating organisational HR policies and procedures.
- Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Starlight
Starlight is the UK’s leading children’s healthcare charity focused on the power of play. We support children to experience moments of joy and resilience through play during hospital stays, treatment and recovery. Play helps children cope, reduces trauma and anxiety, and improves engagement with healthcare.
Despite its impact, play is often overlooked in healthcare settings. Our work ensures that every child’s right to play is protected and prioritised – because play isn’t just fun, it’s fundamental.
Our Culture
We believe that our success depends upon focusing on our purpose and business results. We take individual and collective responsibility for a culture where everyone can belong, feel safe and thrive. Our values are the agreed standards that govern our behaviour and are central to our decision-making and the choices that we make. Our colleague development programme focuses on individual awareness of our own values, strengths, and preferences –what makes us who we are – to help all colleagues think for themselves, manage their environment, and make appropriate, balanced decisions for themselves, others and Starlight. We believe that our strength is in our differences and constantly strive towards an authentic workplace culture with equity, diversity, and inclusion as central principles.
Your CV will demonstrate your track record of experience and expertise for the role.
Instead of submitting a traditional cover letter, we would also like you to design a 2-page proposal for why Starlight should consider you for this role. The proposal must demonstrate your design capability and the many ways that you are aligned to this role, in the way that you would with a Trust application. We will only consider candidates who submit a CV and the 2 -page proposal documents.
You will need to use the upload CV area to upload your CV and email your 2-page proposal to the recruitment email listed on the JD.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for an experienced Senior Programme Funding Manager to secure crucial support from grant-making organisations and institutional funders.
- Drive strategic growth by mapping global programmes to UK funding opportunities, developing innovative strategies, and pioneering our humanitarian funding approach.
- Craft compelling partnerships by transforming programme insights into standout proposals and building strong relationships with like-minded funders.
- Collaborate globally with international teams to ensure funding applications reflect real community needs and align with expert input across safeguarding, finance, and programme delivery.
- Innovate by forming strategic partnerships with NGOs, research institutions, and development actors to co-create impactful new approaches.
- Lead grant processes from end to end, ensuring excellence in donor communications, reporting, and internal collaboration across departments.
- Maintain rigorous standards by managing due diligence, tracking progress in Salesforce, forecasting KPIs, and ensuring compliance with policies and best practice.
If you are an exceptional relationship builder, experienced in international development, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The deadline for applications is Friday 27 June 2025, 17.00 UK time.
Please note:
The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a role specific covering letter.
CVs submitted without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Location: MSSC, 200B Lambeth Road London, SE1 7JY (hybrid working)
Contract: Full-time, Permanent
Salary: up to £41,500 per annum dependent upon experience
Closing Date: 2 July 2025
Application: CV & Supporting Statement
Are you an HR People Partner looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for an HR People Partner – ER and Projects to join our team.
About the role
We are looking for a self-driven, highly motivated team player to join our HR department. Reporting to the Director of Human Resources, this postholder will work closely with the two HR People Partners. The post holder will lead and manage all formal employee relations cases whether it be disciplinaries, grievances or complaints. They will also Project manage and deliver on HR projects including the development of new initiatives and HR policy updates.
Responsibilities
- To lead and manage employee relations activity across the charity by working closely with the key stakeholders.
- To provide guidance and advise senior managers in line with MSSC policies, employment legislation and ACAS Code of Practice regarding complex HR situations.
- To lead and take notes at all MSSC disciplinaries, grievances and formal complaints to support the process. These could include conduct, performance management/capability, absence management. grievances, bullying and harassment, discrimination, whistleblowing etc.
- Ensure appropriate documentation of cases including file notes, correspondence, accurate meeting minutes etc, ensuring their employee file is kept up to date and organised.
- To provide support to the HR People Partners on broader ER issues, if necessary, such as absence management/OH referrals, performance management/PIPs.
- To support and assist the Director of HR and the team on a range of HR projects and initiatives.
- To develop, review and implement HR policies, procedures and guidance documents, ensuring legal compliance and best practice.
- Manage the appraisal process including launch communications, monitoring completions and reviewing forms for any ER issues and logging training needs.
- Lead the annual staff survey launch and collation and analysis of data.
- To cover for the Director of HR and other team members as required.
Requirements
- CIPD qualified or equivalent experience
- Strong experience of leading employee relations cases and advising senior management
- Strong knowledge of employment legislation and best practice
- Strong organisational skills – the ability to juggle a demanding workload and manage priorities and working under pressure and takes pride in producing high quality work
- Strong communication and influencing skills; clarity in writing style and verbal expression
- Excellent interpersonal skills – friendly, approachable and professional
- Experience of managing HR projects and leading through to effective delivery
- Strong attention to detail and the drive to get things right first time
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Operations and Grants Officer
Could you be the backbone of the team’s administrative processes – creating timelines and communicating them to stakeholders, coordinating meetings and tracking actions, preparing documentation and maintaining accurate records?
We're seeking someone with a strong background in operational support, adept at managing complex processes with precision.
You’ll thrive in this role if you’re a motivated team player who is organised, efficient and able to prioritise tasks, with excellent oral and written communication skills.
Position: Operations and Grants Officer
Location: Swindon/Hybrid
Hours: Part-time, 15 hours per week. Flexibility to work over two or three days
Salary: £10,400 to £12,000 per annum (FTE £26,000 to £30,000 pa)
Contract: Permanent
Closing Date: 13 July 2025
Interview Date: Interview dates: The first round is online on 21 July 2025 and the second round is in person at the Swindon office on 29 July 2025.
The Role
To help bring the charity’s vision to life globally, we are looking for a highly organised and proactive Operations and Grants Officer. In this role, you'll play a pivotal role in supporting the International Mission team in strategic initiatives. Working closely with the International Operations Manager and the Head of Global Relationships, you will provide critical operational support, which includes ensuring compliance and stewardship in grant-making to Societies worldwide. In addition to facilitating the grant management processes, you will provide essential operational assistance for projects and events aligned with the strategic goal to mobilise a global movement for Bible engagement.
About You
We're seeking someone with a strong background in operational support, adept at managing complex processes with precision. You’ll thrive in this role if you’re a motivated team player who is organised, efficient and able to prioritise tasks, with excellent oral and written communication skills.
Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee
Working in over 200 countries and territories, the organisations parent charity, is on a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.
The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.
You may also have experience in areas such as Operations, Grants, Operations and Grants, Grants, Operations Officer, Grants Officer, Operations and Grants Officer, Grants Officer, Operations Assistant, Grants Assistant, Operations and Grants Assistant, Grants Assistant, Operations Administrator, Grants Administrator, Operations and Grants Administrator, Grants Administrator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Fundraising Assistant, you’ll play a key role in supporting all aspects of our fundraising activity – from day-to-day operations to our ambitious Transforming Lives Appeal. You’ll work closely with individuals, community groups, and organizations to inspire and maximize their fundraising potential.
About the role
• Support all aspects of fundraising for both day-to-day needs as well as the Transforming Lives Appeal
• Proactively work with individuals, community groups, and organisations to encourage and maximize their fundraising potential
• Assist in the development of strong relationships with donors and supporters by engaging them on a professional level and understanding their motivations
• Assist in delivering the fundraising events programme contributing your ideas to help develop and plan events and supporting their delivery
• Engage with students and staff on an ongoing basis to facilitate the understanding of their fundraising needs as well as to be able to host tours of the trust in a knowledgeable manner
• Assist in all aspects of administration from taking calls, answering emails, and general administration tasks
• Deliver a consistent and high quality of supporter engagement through all enquiry channels
• Contribute new ideas and continually seek to improve processes to drive efficiency and improve supporter experience
What we’re looking for:
• GCSE English and Maths grade 4/C or above
• Experience of charity, sales, marketing or administration
• Excellent organization and administrative skills
• Excellent IT skills and good understanding of social media
• Working on databases
• Self-motivated with a flexible approach to working including being available to assist with events during evenings and weekends
• Excellent presentation, interpersonal and written communication skills with an attention to detail – able to interact at all levels within the trust in a professional and engaging manner
• Full clean driving license – post holder to be prepared to use own car in line with Trust driving policy
About Seashell
Seashell has a simple mission; to help children and young adults with the most complex needs, and their families, live their best lives. It is a truly inspiring place to work. We celebrated our 200-year anniversary in 2023 and have been based on our current campus in south Manchester since 1952. Our amazing workforce of over 600 staff educate and care for 150 young people who attend our school and college, 50 of whom live with us on site in our 17 residential houses.
Seashell is nationally recognised for its skilled workforce who are trained to educate and care for children and young adults who have the highest needs in the UK, and which include a complex range of visual, hearing and multi-sensory impairments, severe and complex autism, as well as physical disabilities.
Seashell’s exciting new vision launched in 2022 and reads: “Seashell aims to be exceptional in educating and caring for children and young adults with the most complex needs, with an amazing workforce supporting families from its world class campus, and to share its excellence on a national and international platform.”
The journey towards this vision has already begun and new, state of the art facilities are being built. Following the construction of a residential village in 2015 and a world class school and shared services building which opened in February 2023, we are embarking on the next phase of our site transformation - a new college and inclusive sports and wellbeing facilities which is set to be delivered in 2026. Following this we will continue with our campus transformation, with plans for several capital projects including a knowledge hub, forest school and tree house, sports pavilion, and a hydrotherapy centre.
If you would like to work for an inspirational, values driven Northwest charity and make a real difference to the lives of our very special students, please apply for this exciting role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Thanks to internal promotions, we are recruiting for two new officers to join our Philanthropy & Partnerships team. You'll be joining an experienced team, with an established group of corporate partners, at the start of our new five-year strategy.
We’re looking for a confident and relationship-focused fundraiser to join our team as Corporate Partnerships Officer.
In this varied and rewarding role, you’ll split your time between managing our brilliant existing corporate supporters and securing new partnerships that help improve the health and happiness of patients, families and NHS staff across our ten hospitals.
You’ll be part of our friendly and ambitious Philanthropy & Partnerships team and will work closely with colleagues across major giving and trusts and foundations, with the opportunity to develop your understanding and skills across our high value giving streams. Whether you’re developing a Charity of the Year partnership, pitching to a new prospect or supporting staff fundraising, you’ll play a key role in connecting businesses with a cause that truly matters.
This is an exciting time to join Bristol & Weston Hospitals Charity. As a multi award-winning charity, including Bristol Life’s Charity of the Year 2024, we’re proud of the strong relationships we’ve built - most recently securing a three-year extension to our flagship partnership with Deloitte. You’ll have the opportunity to build on this momentum and contribute to the continued growth of our corporate programme.
This is a great opportunity for someone with experience or transferable skills in fundraising or relationship management. Most importantly, we’re looking for someone with excellent communication skills, a proactive mindset and a passion for the NHS.
Working for a charity is great. Working for Bristol & Weston Hospitals Charity is greater!
Please send your CV and a covering letter outlining how you meet the job description and why you would love to join the BWHC team.
For an informal discussion about the role please contact Bethan Hughes on 07754 753174.
We are a Disability Confident employer.
Deadline for applications: Sunday 13th July, 11:59pm
Interviews planned for: Week beginning Monday 21st July (day tbc)
Benefits:
27 days annual holiday entitlement (pro-rata), plus bank holidays, an additional day off on your birthday and a bonus wellbeing day.
Hybrid working, with a great central Bristol location for office days.
Flexible working opportunities, with part time hours considered for the right candidate.
Employer pension contributions up to 8% matched.
Life insurance cover.
Blue Light card, with discounts across categories such as holidays, cars, days out, fashion, gifts, insurance, phones, and many more.
Excellent work culture and environment.
Access to an Employee Assistance Programme.
Social events with the whole team.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Hertfordshire.
£24,548.23 per annum, working 37.5 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Linden Road in Redbourn supports 2 gentlemen living in their own bungalows with everyday life skills. The service provides a 24/7 support service, with an emphasis on choice and control, enabling customers to achieve greater independence, improved quality of life and integration into the wider community.
We are looking some someone who is able to build supportive, trusting relationships with customers and create a positive atmosphere. You need to be able to provide a flexible, personalised and responsive support service that is tailored to each customer's abilities and aspirations. This will include a willingness to work evenings, weekends and bank holidays on a rota basis.
Customers need support with daily living activities, including practical assistance, cooking, feeding, cleaning and person care. The role will also require you to maintain appropriate records to a professional standard in accordance with Look Ahead's policies and procedures. If you have experience working with and motivating customers whilst being calm and resilient to challenging behaviour, then please apply for this role.
The position involves working 7.5 hours per day, five days a week, with alternating weekends on duty.
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
Balance is a creative and socially progressive charity in SW London looking for someone whose professional approach aligns with our values of Indepence, Empowerment, Partnership, Recognition and Sustainabilty. We are a growing business running strength based and person centred services across SW and Central London.
About you
You will an enthusiastic and and independent creative professional with an ability to collaborate across our departmenal disciplines to shape our voice and public profile across a range of audiences. You may be an experienced professional looking for a move to the charity sector, a recent graduate looking for an opening to test your knowledge or someone with a commitment to transformative change and social inclusion for people living with a disability.
If this is you we would like to hear from you.
About the role
Position: Communications Lead
Based: Flexibly from home and our corporate headquarters in Kingston upon Thames
Your Hours of work: Will be part-time based initially on 22 hours per week
Salary: £34,818 per annum paid pro rata based on a 22 hour working week.
Other Benefits include the following:
- 3% employers pension contribution
- A commitment to training and continual professional development
- Access to annual season ticket loan
- Flexible working
- Access to Blue Light Discount Card and other discount schemes
- Cycle to work scheme
- Free employee assistance programme
- A day off for your birthday in addition to a generous holiday allowance
How to apply: Please apply submitting a CV and Suporting Statement adressing clearly each area set out in the Person Specification.
About the Role
Its purpose and associated values
- Building partnership through training, insight and support across the charity’s functions in respect of its promotion, marketing and communications.
- Work with the charity’s leadership to build professional communications and social media outputs to widen our market position and business sustainability.
- Developing resources, templates and content that will empower our staff to work more independently to shape the public narrative of their work and its impact.
- A commitment to communicating and marketing a public narrative that show cases the charity’s work in empowering the people who use its services to live independent and validated lives.
Main Responsibilities of the Job
- Generate (or work with our managers to generate) engaging and accessible content for the charity across a range of digital and social media platforms.
- Lead on the collection and development of stories, as well as other content showcasing the quality of our work and its impact for those using our services.
- Work with colleagues to plan and coordinate communications around key milestones, launches, campaigns and events.
- Coordinate general communications and engagement planning with corporate and operational managers.
- Support the development and implementation of a communications and influencing plan as part of the charity’ corporate planning and strategic review process.
- Work closely with the charity’s corporate leadership to align messaging and communications activity across the business to help shape our working culture and values-based approach.
- Create compelling stories about what the charity does and the difference it makes in the lives of people who benefit from its services.
Analysis and data interpretation
- Provide overview and reporting on performance analytics related to the charity’s digital and social media outputs. Particularly against any benchmarks set at the commencement of any given financial year.
- Identify opportunities and development priorities for targeted and/or generic media output against any valuation of our performance metrics as reported above.
- Provide access and guidance on analytics and data metrics for departmental managers and leads to help shape future messaging and content generation.
Development Support
- To work closely with the charity’s leadership, its managers and operational leads in shaping our communications messaging and output.
- To design training and support to grow internal capacity across the charity in how to get the best out of our communications and social media tools.
- Monitor departmental social media and communications output and help shape their approaches to messaging what their services do and to whom.
- Develop plans, campaigns and promotional activity based on an understanding of the charity’s values, it target audiences and its strategic priorities for growth and sustainability.
Behaviours and Values
- To provide meaningful support to the organisations outward facing and public activity, promoting both its person-centred and strengths-based approach to its work.
- Maximise their role to facilitate the inclusion of people using our services in shaping a public narrative of their lives and the positive contribution they make to the communities in which they live.
Communication
- To model professional and effective communication skills professionally with all internal and external partnerships, representing the charity and its corporate position at meetings and events when necessary.
- To demonstrate flexibility in communication style as appropriate for different audiences, including the people we support, their families, internal colleagues, and colleagues from our Health & social care partners. Showing an awareness of people’s communication needs and adjustments that may need to be made.
- To demonstrate and model a consistent professional approach in communication via the multiple tools related to their post.
- To be a great listener including demonstrating a proactive approach to supporting a range of stakeholder in expressing their wishes and views.
Additional responsibilities
- To demonstrate continued commitment to own personal development and learning.
- To attend reviews and meetings as required, and chair meetings where necessary.
- To maintain confidentiality and to ensure that access and sharing of and use of the information complies with relevant policies and procedures, including the Data Protection Act.
- To work in accordance and support the implementation of Balance policies, procedures, values and commitment to equality and inclusion.
- Any other duties commensurate with the grade of the post, as may be required from time to time.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.