Life skills jobs
Customer Feedback Case Officer
Fixed Term Contract (9 months)
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location – Split between home and our Shipley Office
Salary Range £27,500 - £30,500
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role you will have an opportunity to champion and deliver an unrivalled experience to all customers, leading on handling complaints, feedback and compliments across all channels, in accordance with Macmillan’s values, regulatory requirement policies and standards.
You will produce analysis on feedback, identify trends and share opportunities for improvement to the process.
A significant part of your role will be building effective relationships with internal colleagues and external agencies on behalf of Macmillan to ensure accurate, appropriate and full responses are provided to complainants in line with agreed SLAs.
About you
The successful candidate will demonstrate the following skills and experience:
- Experience of customer care or customer relations and resolution management
- A good understanding of GDPR guidelines
- The ability to produce a range of detailed written communications
- A sound working knowledge of IT systems such as Microsoft Office, CRM as well as databases in order to extract and manipulate data
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Thursday 10th July 2025
Interview dates: w/c 14th July 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Slough
£26,208.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care.
This role involves working on a rota pattern made by early, late, weekend and bank holidays.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Woodgreen is proud to be the pet charity that makes a difference to the lives of pets and their people across the UK. Our vision is a world where all pets are well cared for in loving homes for life. To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be.
We’re looking for a highly skilled Senior Videographer to join our Creative Content team. You will be curious, creative and able to turn our voices and stories into inspiring and emotive digital content that drives engagement and action.
This role is packed with potential that you will be able to get stuck into and make your own from day one. We are looking for someone with extensive experience in leading a team of videographers and well as someone who is hands on. You will be comfortable filming and editing and taking stills, as well as in the overall art of creative direction and video production, including storytelling, shoot style, overlays and aesthetics.
Our ideal candidate will be a creative visionary, a brilliant communicator, someone who is able to build strong relationships. They will be passionate about bring brands to life, creating beautiful motion assets and can run with a brief from start to finish.
We’re on a super exciting journey with our brand right now where the sky is the limit, and real change is taking place. Supporting the Senior Brand and Creative Content Manager you will play a vital part in driving the development of our digital content, bringing the refreshed vision to life and setting the tone for the brand identity across all video deliverables.
You will have;
- creative flair – you’ll need to bring our brand to life through still and moving images.
- the ability to develop our storytelling capabilities with a focus on telling more inspiring, compelling stories of the impact of our work for audiences across our digital platforms.
- experience of storyboarding and exploring initial concepts, to filming and following through with editing raw footage, grading, adding effects, titles, copy and subtitles in order to deliver final video content.
- experience of managing people.
- the ability to work in a team – you’ll work closely with our design, copy, case study, comms and marketing colleagues and liaise regularly with colleagues from across the organisation and external agencies, so communicating effectively and being able to develop strong working relationships are a must.
- excellent project/time management, organisational, interpersonal and communication skills.
To be successful in this role you'll have a passion for animals, a show reel brimming with engaging film and photography demonstrating your conceptual capabilities, a sharp eye for the little details, and a have a strong desire to use your film-making and photography skills for a great cause.
Please include in your cover letter why you feel you are the right person for this role (please refer to the main responsibilities in the role profile), as well las a link to your show reel.
This is a full-time, permanent position with the expectation that the successful candidate will work from our Godmanchester site for 3 days a week. Due to the nature of this role this could, on occasion, include working on a bank holiday or a weekend for which time off in lieu will be given.
The starting salary for this position is £35,598 to £39,554 per annum, depending on experience. This will be complemented by;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary)
- Enhanced parental leave (subject to qualifying period)
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Interviews may commence prior to the closing date.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.




The client requests no contact from agencies or media sales.
Retail Area Manager
Make a meaningful impact in your retail career.
At Prospect Hospice, we believe in a community where everyone lives and dies well. As we embark on an ambitious five-year strategy to grow and diversify our income, we're looking for a dynamic retail area manager to lead our retail operations into an exciting new chapter.
We're an established charity based in Swindon, providing specialist care to people in Swindon, Marlborough and northeast Wiltshire. Our retail operation is at the heart of our mission, raising over £2.5 million annually to support individuals and families through life-limiting illness.
Hours: Full-time, 37.5 hours per week (Monday-Friday with flexibility as needed)
About the Role:
As our retail area manager, you’ll lead our charity retail operations, overseeing a network of 18 charity shops and a thriving ecommerce operation. Your mission: to drive profitability, inspire high-performing teams, and expand our retail footprint — all while championing our brand in the community.
This is a high-impact role for a strategic and hands-on retail leader who thrives on performance, innovation and community engagement.
Key Responsibilities:
- Lead and support shop managers and teams to exceed sales targets and deliver exceptional customer experiences.
- Drive growth through innovative merchandising, promotions, and community engagement.
- Oversee operational excellence across all sites, ensuring compliance, cleanliness, and consistency.
- Collaborate with the Head of Commercial Income to identify and launch new shop locations.
- Use data and insight to inform decisions, monitor performance, and maximise profitability.
- Play a key role in delivering our strategic goal to increase voluntary income by 50% over five years.
Our Vision for Retail:
Retail is a cornerstone of our income generation strategy. With plans to open new shops, invest in digital infrastructure, and enhance our ecommerce presence, this role is pivotal to our future success. You’ll be empowered to innovate, lead change, and help us build a sustainable future for hospice care.
About you:
- Proven experience in multi-site retail management (charity retail experience a bonus)
- A track record of driving income growth
- Strong leadership skills with the ability to motivate and develop remote teams
- Experience of managing large budgets and performance analytics
- A passion for community engagement and a commitment to our values
- A full driving licence and access to a vehicle
Please see the job description for full details and person specification.
If you’re a retail leader who thrives on challenge, innovation, and community impact, we’d love to hear from you. To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Interviews will be held on Monday, 7 July 2025
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks, and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands, or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We will review applications as they come in and therefore we may close the vacancy before the closing date. Candidates are therefore advised to apply early.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships?
Based in Surrey, the Orpheus Centre is an independent specialist college and charity that focuses on developing independence skills through performing and visual arts and makes dramatic improvements to young disabled adults’ lives. We are currently looking for a driven and pro-active Events Fundraiser to develop, coordinate and deliver the charity’s fundraising events and orchestrate experiences from initial concept to post event analysis. This includes pre-event planning and development, concept development and proposal.
Working closely with the Head of Capital Appeal and Senior Philanthropy and Partnerships Manager, you will design and deliver events which steward and develop key contacts as part of our Capital Appeal.
The role holder will have strong administration skills, attention to detail and work as part of a team. You will be self-motivated and able to work with little supervision, managing a wide range of tasks.
35 hours per week / 52 weeks per year
Salary: £28,000 - 32,000 per annum (depending on experience)
Excellent benefits include (but not limited to) 25 days annual leave plus bank holidays, enhanced pension contributions, Employment Assistant Program (EAP) paid days off for dependants, bereavement leave, death in service, free staff lunches and training and development opportunities.
Essential qualifications, knowledge and experience:
- 5 GCSEs (Grade C or above) or equivalent including Maths and English OR demonstrable literacy and numeracy
- Willing to undertake training as required and identified in supervision/appraisals
- At least 2yrs experience of fundraising, marketing or events in a paid or voluntary capacity
- Has worked as part of a team
- Has set and worked to budgets, targets and plans
- Practical experience of planning and managing events
- Experience coordinating projects and people
- Knowledge of different methods of fundraising
- Awareness of how to motivate and support volunteers and supporters
- Basic awareness of PR and social media
- Good communication and presentation skills
- High levels of accuracy in written materials and data entry
- Excellent organisational skills with ability to work on own initiative under pressure & without direct supervision
- Excellent interpersonal and networking skills
- Able to build and maintain good working relationships with people
- Able to prioritise, plan and organise own workload including demonstrable experience of managing a diverse workload and working to strict deadlines under pressure
- Numerate
- Good IT skills including Microsoft office, email and data recording
- Able and willing to work unsocial hours
- Car owner/driver (full, clean UK driving licence)
- Able to work some evening and weekends.
Orpheus is a charity that delivers high quality services for young disabled adults. We have jobs for support workers, teachers, administrators and many more. We train, nurture and support our staff and offer a welcoming and friendly working environment. If you share our passion for changing the lives of disabled people, then we would love to hear from you.
Orpheus is committed to safeguarding and promotes the welfare of all service users. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2024, online searches will form part of this process. We are committed to the promotion of equal opportunities.
This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives




The client requests no contact from agencies or media sales.
IPSO – the Independent Press Standards Organisation – is the regulator of most newspapers, magazines and digital news sites in the UK. Through our work, we hold the press to account, protect the public when they need us and encourage high standards in the press, whatever the format, channel, or subject of the coverage. In joining IPSO, you will become part of a small professional, vibrant and fast-paced organisation and contribute to building our reputation as a trusted and independent champion of high-quality press and online news.
We are recruiting a Standards Policy Officer to join our small and friendly Standards and Regulation team.
About the role
The role of the Standards and Regulation function is to monitor newspaper, magazine and digital publishers’ compliance with the Editors’ Code of Practice and to take action to address concerns about editorial standards, including by undertaking investigations into serious standards failures as necessary. It’s a busy team that coordinates closely with others at IPSO and outside the organisation, engaging with members of the public, journalists, and experts on a wide variety of subjects. Some recent issues that the standards team has worked on are reporting of sexual offences, suicide, major incidents, and domestic abuse.
As the Standards Policy Officer, you will carry out a range of tasks, including analysing information drawn from complaints received by IPSO, supporting the annual statements process and engaging with a range of representative groups who have concerns about press reporting. You will work closely with the Head of Standards and other colleagues across IPSO.
This is a role for someone who is interested in news and journalism, has excellent communication and analytical skills, and enjoys working with others to achieve a shared purpose. Candidates who demonstrate relevant experience will be given an opportunity to demonstrate their skills through a written exercise prior to short-listing for interview. This means that we can measure candidates’ relevant skills directly and make a fairer decision on which applications to take forward.
At IPSO we believe strongly in personal development. All new starters receive a full induction to ensure that they are ready to succeed in role. We are always looking for people who bring a different perspective and welcome applications from those with skills gained in another context that can be transferred to our work. Although no previous experience is required, a background in regulation or compliance may be an advantage.
There is a competitive starting salary of £34K. In addition, we offer a comprehensive benefits package. This includes hybrid working (typically Tuesdays and Wednesdays in the office for most roles), 25 days annual leave plus bank holidays, season ticket loan, cycle to work scheme, a contributory pension scheme, life insurance, an employee assistance programme, private GP service and up to £60 per month towards gym membership or other healthcare/welfare benefit.
At IPSO, we want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression.
We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know that diverse teams allow for a more creative and productive environment, and we strongly encourage applications from a wide range of people regardless of age, disability, sex, sexual orientation, gender (identity, expression or reassignment), marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief and socio-economic background.
How to apply
IPSO will reimburse reasonable travel costs for attending interviews. If you require a reasonable adjustment, please include that information with your application. In-person interviews are preferred but IPSO conducts interviews by video call where needed and candidates choosing this option will not be disadvantaged. The job description for the position can be found attached below.
To apply, please click the apply button to be redirected to the IPSO vancancy page. Applications must be in by 5 p.m. on Monday 14 July.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The basics
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
You are committed, resilient with the expertise and knowledge to work alongside the families and carers of Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.
What the role involves
Within the role as a Specialist Family Caseworker, you will provide support to parents and carers to help them gain greater understanding of the challenges young Londoners and their families often face and work alongside them to secure the safety and positive outcomes they want for their children and family.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here, we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.
Sound good? Here’s how to apply
To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
The Eikon Charity supports children and young people in Surrey to feel safe, heard, and supported. Through one-to-one support, group work, and programmes in schools, they help children build confidence, resilience, and the skills they will need to navigate life’s challenges.
Following a period of growth, the trusts and foundations team now plays a pivotal role in The Eikon Charity’s £1m income strategy. This Trust Fundraiser role will join a three-person team within the broader Engagement function. With a 50/50 split between account management and new business, the postholder will manage a mix of warm and prospective funders, creating compelling proposals and impact reports to secure mostly restricted income.
The successful candidate will inherit a portfolio with long-standing funders and committed support. With a personal target of £150k, this role offers real scope to uplift existing relationships and secure new ones.
The charity is open to applicants from other fundraising disciplines – whether you’re a confident communicator with excellent writing skills, or an early-career fundraiser ready to develop, this is a great opportunity to make a difference within a collaborative and mission-driven team.
As Trust Fundraiser, you will:
- Deliver c.£150k annually through a balance of account management and new business
- Write tailored funding proposals and detailed reports to secure restricted and unrestricted grants
- Steward relationships with clarity and professionalism, organising funder meetings and engagement opportunities
- Research and develop a pipeline of prospects, focusing on Surrey-based trusts and foundations
- Work closely with delivery and engagement teams to gather insight, data, and stories that bring proposals to life
- Maintain accurate CRM records and contribute to reporting, planning, and internal analysis
- Support strategic planning for the team and contribute to a shared fundraising vision
Ideal skills and experience:
- Fundraising experience, with strengths in written communication and/or relationship management
- Proven ability to write persuasive funding proposals and impact reports, drawing on service delivery data
- Confident in meetings and able to represent an organisation to external stakeholders
- Excellent organisational and time-management skills
- Good working knowledge of CRMs and Microsoft 365
- Interest in services supporting children and young people’s mental health and wellbeing
- A collaborative and proactive approach to working with colleagues across departments
Benefits include:
- 25 days annual leave plus bank holidays
- Enhanced sick leave and pay
- Employee Assistance Programme
- Cycle to Work scheme
A cover letter is not required at this stage. In the first instance, please upload a copy of your latest CV. Suitable applicants will then be contacted and invited to a screening call.
Expert recruitment for fundraisers and charities.
We are looking for a highly energetic person who is passionate about seeing an end to homelessness. As part of our small fundraising team, your role will be to generate new income and raise awareness of the varied work we do. The key to your success will be your ability to build and cultivate relationships in the community, recruit and support event participants and deliver successful fundraising events.
With a background in fundraising, event management or marketing, you will have first class communication, influencing and negotiating skills, the ability to engage with people from all walks of life and the passion to deliver positive and productive outcomes.
In return, we offer a friendly and supportive working environment, together with a generous pension scheme and Simplyhealth medical benefits.
The closing for receipt of applications is 10am on Friday 4th July 2025.
We are committed to develop and maintain working environments and practices which ensure equality of opportunity in both the recruitment and advancement of staff. Discriminatory attitudes or behaviour are unacceptable at any time. Commitment to equal opportunities is a requirement of all our staff.
The Whitechapel Centre, Langsdale Street, Liverpool L3 8DT.
Our mission is to prevent and resolve homelessness, social exclusion and housing-related poverty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At SHP, we believe in the power of human connection to inspire change and shape futures. As a Project Worker at King George’s in Westminster, you’ll join a dedicated and forward-thinking team within our Multiple Disadvantage Services. King George’s is a 68-bed hostel and a key part of Westminster City Council’s Rough Sleepers Pathway, offering support to men with complex needs who have experienced prolonged periods of rough sleeping. Many of the people we support are navigating the impacts of long-term substance use, offending histories, and trauma that often began in childhood and continues to shape their lives.
This is a role where meaningful change happens every day - through conversation, connection and consistent support. You'll be working within a Psychologically Informed Environment (PIE), helping individuals move forward from deeply challenging circumstances towards greater health, independence and purpose. Whether you're building trust, supporting recovery, or guiding someone to find stability in housing and wellbeing, your work will have a direct and lasting impact.
It’s also the kind of role that builds you. At SHP, we invest in your growth just as much as you invest in the people you support. You’ll be part of a team that values creativity, resilience and compassion - where there’s space to develop, to lead and to build a truly rewarding career. If you’re looking to make a difference and grow in the process, this is where it starts.
About you:
- Previous experience of working in the health and social care, supporting vulnerable people, rough sleepers or people with complex mental health, physical health or substance use support needs.
- An understanding of working with people using person-centred approaches.
- The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health and social care sector.
- A flexible and creative approach to working with a sometimes hard to engage client group.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
PLEASE NOTE: We will invite suitable candidates to interview as applications are received before the stated interview dates above.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Full-time: 32 hours per week over four or five days.
Hybrid working: remote with one in-person day per week (Wednesday) in East London office.
Annual leave: five weeks plus bank holidays and office closure between Christmas and New Year.
Employer pension contributions up to 5% of qualifying earnings.
Join our team at World Hepatitis Alliance, supporting the Director of Partnerships & Resources to build and manage a varied portfolio of partners to fund the ambitious programmes, campaigns and events we will deliver through our 2025-2030 Strategy.
The World Hepatitis Alliance is an international NGO, representing over 400 civil society and patient organisation members in over 120 countries. We are committed to eliminating viral hepatitis, a devastating disease that affects more than 300 million people and is now the second most deadly infectious disease in the world.
Our current partners are mostly global corporate funders, along with several private foundations, and most support is given through bespoke partnerships, sponsorship and grants. We have diversified the base of funding substantially, introduced new funding models, and identified new funding opportunities, including working with partners to respond to global donor or institutional funding.
We are looking for a confident relationship-building who thrives on identifying new opportunities and developing long-term partnerships to help build on this momentum.
Duties and key responsibilities:
- Together with the Director of Partnerships & Resources, you will support the implementation of the fundraising strategy, deliver activity plans and achieve income targets in line with organisational funding priorities.
- Maintain and develop relationships with some existing partners.
- Proactively research and engage potential new partners and opportunities, which could include corporate partnerships, grant writing and sponsorship.
- Support on the delivery of sponsorship packages for campaigns and the World Hepatitis Summit – a bi-annual event hosted by the World Hepatitis Alliance.
- Support on the management of WHA’s annual corporate membership scheme
- Undertake your own projects such as the development of presentations, resources, newsletters or tools to support engagement with donors, working with programmes and communications colleagues, or support on wider organisational projects.
- Support the Director of Partnerships & Resources to deliver donor stewardship.
- Manage CRM database and provide administrative support across fundraising as needed.
General responsibilities:
- Uphold the values of the organisation and support and promote diversity and equality of opportunity in the workplace.
- Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the post.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practice.
- Treat with confidentiality any personal, private or sensitive information about individual organisations and or partners or staff etc.
The World Hepatitis Alliance is a small team who work closely together to deliver a wide range of programmes, activities, campaigns and communications. There may be opportunities to support on projects led by other teams and plenty of scope to develop the fundraising and partnerships function within this role as the team grows.
About you:
We are looking for a confident fundraiser who thrives on developing new opportunities and is self-motivated and pro-active.
We would like you to have at least three years’ experience in fundraising with corporates and/or trusts and foundations, or have demonstrable transferable skills, particularly around networking/new business and writing proposals. We would also like you to demonstrate skills in delivering presentations, managing data or supporter journeys, and it would be ideal if you had experience of working in, or a personal interest in, global health or infectious diseases.
We are also looking for someone who can work under pressure to meet deadlines while also having an eye for detail and desire to maintain high standards. Someone who can work effectively both independently and as part of a team. We work quite flexibly, and sometimes with partners all over the world so there may be a call or two outside of working hours. There may also be the opportunity to travel occasionally.
Why join us?
You will be part of a small, driven and highly passionate team who are experts in what they do, and work with partners who are similarly committed to hepatitis elimination. We offer a flexible working environment, 32-hour working week, generous annual leave allowance and employer pension contributions up to 5% of qualifying earnings.
The client requests no contact from agencies or media sales.
Do you want your work to truly make a difference?
At Merseyside Youth Association, we don’t just run projects — we transform lives. From dynamic creative workshops to vital one-on-one interventions, we open doors for young people and celebrate every step of their journey, big or small.
This is your chance to:
· Create life-changing opportunities
· Champion a whole-person approach
· Build skills that last a lifetime
We’re on the lookout for a driven, passionate and proactive Fundraising Officer to fuel our mission. This isn’t just about raising funds — it’s about creating brighter futures.
Your role will include:
· Identifying and securing funding from Trusts, Foundations, and Grant-Giving Bodies
· Working hand-in-hand with our Senior Leadership Team and expert consultants
· Supporting existing projects and helping to launch new, impactful initiatives
· Maintaining a well-managed donor database and ensuring GDPR compliance
We’re looking for someone who:
· Has a track record in Trust and Grant Fundraising
· Can spot funding opportunities a mile away
· Brings a compelling voice to our cause
· Is deeply passionate about empowering young people
Join a team where your success will help young people across Merseyside believe in themselves, adapt, thrive and achieve the futures they deserve.
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
The client requests no contact from agencies or media sales.
Population Matters – Director of Fundraising and Engagement
Location: Home-based with occasional travel (and a regular presence in the office).
Salary: £70k per annum, reviewed annually.
Contract: Permanent, full-time hours.
Population Matters, the organisation shining a light on the impact our growing population is having on us and nature, is seeking a Director of Fundraising and Engagement to lead and inspire a passionate team towards achieving a global funding model that is diverse, sustainable and pioneering by 2030.
Population Matters is a small yet ambitious global organisation with a vision of a world in which our human population lives fairly and sustainability with nature and each other. With Sir David Attenborough as a patron, the charity works to campaign, inform, undertake research and do all they can to encourage an open fair-minded and constructive debate about population to achieve a better future for people and the planet. They aim to create a wave of public awareness and corresponding policy action on a growing population and unsustainable consumption.
This is an exciting time to join the organisation with a revised vision, mission and values, in conjunction with a new global strategy for 2025-2030 launched earlier in the year.
The role of Director of Fundraising and Engagement will play a pivotal part in bringing the organisation’s five new strategic goals to life through targeted fundraising work made possible through strong relationship management, influential fundraising and engagement activity and effective partnership building with key stakeholders and donors. Using a test and learn approach, you will develop a diverse range of donors, allies and influencers who care about the planet and who will support and amplify the charity’s work. The role will also be responsible for exploring global funding opportunities around the creation of new regional hubs and ensuring that Population Matters’ fundraising is supported by clear, compelling, positive, targeted communications.
The role will also sit on the Senior Leadership Team (SLT), working collaboratively with the CEO and other Directors to ensure the organisation delivers impact across its strategic goals.
The successful candidate will have a strong track record in successfully developing and implementing fundraising strategies or plans, including leading a high performing team, as well as experience of securing funding from international sources or experience working in an international/global context. You will also have demonstratable success in developing and/or delivering an individual giving or legacy programme as well as a philanthropy or grant-seeking function.
You will have strong relationship building skills with major donors and individual supporters, able to align their giving needs with Population Matters’ work. Excellent communication skills will be combined with a resilient and optimistic approach and the ability to work independently with professional drive. Finally you will be passionate about the vision and mission of Population Matters.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 7th July, 9.00 am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Spear Centre Manager will work as part of the Citizen Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.
The important stuff
Salary: £28,000
Hours: Full-Time - Monday - Friday; 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Location: Citizen Church Cardiff
Closing date: Friday 4th July (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Application pack: Download our application pack for more information
Key Responsibilities
Partnership liaison and relationship management
- Build and implement a strategy for developing relationships with local referral agencies to ensure recruitment of young people onto the Spear Programme is effective.
- Maintain and develop relationships with local partners to form a strong referral network and create opportunities for volunteering, and jobs for Spear completers.
- Assist the Spear Trust in implementing their funding strategy by supporting with corporate relationships, and hosting local partners and donors on visits to the Training Room.
Oversight of the Spear Programme
- As a confident communicator, you will lead group sessions of around 10 yoing people each, using coaching skills to transform attitudes to their own ability and the workplace and to raise their awareness and maximise potential in stepping into the world of work.
- Prepare and coach group and 1-1 sessions with the Spear Coach.
- Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo, Citizen Church and the Spear Trust, as well as their ongoing progress and sustainment of work or education.
Line management and training
- Manage the Spear Coach, using a coaching approach to invest in their growth and development.
- Be line managed by Resurgo to support with the ongoing operations of the centre and report back on KPIs.
Church Community
- Spear South Wales is run in partnership with Citizen Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community.
- You will be required to establish a personal presence withing the community as your regular place of worship, and supprot the Spear Coach and Spear Trust in buildiing a strong and committed network of supporters int he partner church to help source employment, funding and volunteer opportunities for Spear.
- Ensure the Spear Programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services.
Site Management
- Liaise with relevant staff on site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy workspaces in line with health and safety policies.
Personal qualities we're looking for:
- An active Christian, able to personally represent the values and beliefs of Resurgo and Citizen Church, and a commitment to grow and learn spiritually and as a Christian leader.
- A confidence with group facilitation, experience in coaching or training, and a desire to learn and understand coaching techniques.
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- Self-motivated with strong leadership, management and organisation skills with the ability to exercise initiative and prioritise workload.
- Excellent communication and interpersonal skills, high emotional intelligence, and a sense of fun!
- An entrepreneurial and ambitious individual who works well under pressure an can translate ideas into practice with creativity.
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
LOCATION - Remote
Are you looking for an exciting and rewarding role in 2025? Apply for the Corporate Partnerships Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
A key role in the Emmaus UK fundraising team, the Corporate Partnerships Manager is responsible for developing and maintaining a portfolio of corporate relationships that will support Emmaus’s continued growth across the UK. Our partnerships are multi-faceted, combining financial support with pro bono skill sharing, gift in kind support and volunteering opportunities to deliver genuine impact across the Emmaus federation.
Who are we looking for?
The Corporate Partnerships Manager will line manage the Partnerships Fundraising Officer, working together with them to deliver engaging activation opportunities for partner organisations.
Working within the Fundraising and Influence directorate, reporting to the High Value Partnerships Lead, the role will be central to the delivery of the strategic objectives of the fundraising team. By working collaboratively with an experienced, passionate team of fundraisers, you will develop innovative opportunities to bring supporters closer to our work, resulting in engaged, lasting partnerships that deliver the income we need to meet the consistently high demand for all of our services.
What we offer
· £38,950 per annum
· Working hours: 5 days per week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 5pm on Sunday 29 June 2025
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 09, or Thursday 10 July, with any second round interviews taking place week commencing 29 July.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.