Life skills jobs
To lead the development and delivery of Women for Refugee Women’s (WRW) campaigns and communications strategy, ensuring compelling public engagement that amplifies the voices of refugee and asylum-seeking women, strengthens WRW’s profile, and mobilises supporters to take action. This role combines strategic communications and media liaison with impactful campaigning to influence public opinion and drive systemic change.
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on the Experts by Experience Employment Initiative website.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference in people’s lives? Do you want to work with like-minded professionals in a great team?
The Welland Trust, set up for public benefit, is a charity seeking to relieve the needs of care experienced people primarily, but not exclusively through promoting their health, relieving unemployment and by developing their skills and capacity so that they are able to participate more fully in society. It provides housing and mentoring support for care experienced people and associated facilities, amenities, and services for them.
“Care experienced” means adults who have, at some stage, had foster care or residential care experience.
Job Purpose
Reporting to the Head of Finance, you will be accountable for the sale and purchase ledgers for the various legal entities across the group of charities and companies for which the finance department is responsible.
You will match and code invoices, prepare and run BACS payments, reconciling bank statements and working out VAT payments. You will provide a professional and efficient service to the finance function, monitoring how much is owed at all times and providing accurate financial information to the Finance Director as needed.
Finance Responsibilities may include (but are not limited to):
· Checking, coding and posting invoices
· Making payments via online banking.
· Processing financial support requests to charity beneficiaries
· Processing monthly credit card statements.
· Processing staff expenses
· Setting up of new customer and supplier accounts, and maintaining existing account details
· Reconciliation of supplier statements
· Liaising with suppliers and being the first point of contact for all relevant enquiries
· Raising sales invoices as and when required.
· Chasing customers for outstanding invoices and working to resolve queries as and when they arise.
· Monthly bank reconciliations
· Updating crisis and grant analysis schedules.
Technical competencies required and demonstrable in your application:
· Sage knowledge would be advantageous for this role
· Bookkeeping
· Advanced excel skills and working knowledge of other Microsoft applications
· Experience working in a financial environment and able to demonstrate an understanding of accounting issues
· Ability to resolve and reconcile issues with limited supervision by identifying sources of errors, making retrospective corrections, and ensuring that appropriate changes are put in place to prevent reoccurrence
· A clear thinker with a calm manner who is able to provide logical and practical solutions when faced with various challenges.
· Excellent communication and organisational skills and be able to manage your workload independently.
· A positive team player with ‘glass half full’ approach
· Highly numerate with a high degree of accuracy
· Strong attention to detail
· Strong interpersonal skills, particularly in developing relationships with internal customers
· Prepared to take ownership of tasks and outputs.
In addition, you will:
· Work in line with the Charity’s Vision and Values.
· Work to deadlines and respond in a flexible way to changing demands.
· Maintain strict confidentiality in relation to the work undertaken.
· Actively engage and participate in team meetings, training courses, supervision sessions and appraisals punctually and well prepared, as appropriate and when required.
· To be aware of and adhere to policies and procedures which are appropriate to the position.
· Maintain a positive demeanour that supports a happy working environment and remain flexible and professional at all times.
· Treat other staff as one expects to be treated oneself.
· Be a good ambassador for the organisation in any external dealings.
· Undertake continuing professional Development (CPD) with support from your manager to further enhance your skill base.
· Undertake any other duties as directed by the Head of Finance
· To undertake such other duties as may from time to time be required to ensure the effective and efficient operation of the charity.
It is the nature of work of The Welland Trust that tasks and responsibilities may be unpredictable and varied. All staff are therefore, expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.
To help transform the lives of care experienced people whose mission and goals are to provide essential support to those who have experienced care.
About the Roundhouse:
Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.
The Role
This role is a vital part of an ambitious, creative, and high-performing fundraising team, contributing to a collaborative, can-do culture. The successful candidate will play a key role in securing long-term support for Roundhouse's impactful work with young people. The position will involve supporting the Trusts and Statutory team in delivering exceptional donor cultivation and stewardship, contributing to high-value funding applications, and managing a personal portfolio of grants.
This is an exciting time to join the Roundhouse’s Partnerships and Philanthropy team as we enter a new business plan, with ambitious goals for our programming and fundraising in the years ahead.
Weekend and evening work will be required according to business needs.
About you:
This position provides an excellent opportunity for a driven individual to progress in their fundraising career. It is well-suited to someone who is highly organised, possesses exceptional written communication skills, and excels in a fast-paced, creative setting.
We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.
The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role.
For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by Sunday 4th January 2026, Midnight.
Contract: Permanent
Hours: 35 hours per week (excluding breaks)
Salary: £30,521.92 per annum
Application Deadline: 4th January 2026. Midnight
Interviews: 14th January 2026
Benefits:
-
25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days
-
Ability to buy up to 3 days annual leave
-
Pension scheme
-
Cycle to Work, Tech and Home Scheme
-
Season Ticket Loan
-
Employee Assistance Programme (EAP)
-
Health Cash Plan
-
Group Life Assurance
-
Staff discount at our bar and café
-
Complimentary staff tickets
-
Enhanced Maternity, Paternity and Adoption leave
-
Staff networks, forms and social groups
All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months.
The client requests no contact from agencies or media sales.
We're Hiring: Play & Youth Work Lead | Doorstep Homeless Families Project
Location: North London
Salary: £28,000 - £31,000 per annum.
Hours: 28 Hours per week - 20 hours face to face and 8 hours for admin
Benefits:
- Pension scheme with an employer contribution of 5% of gross salary
- 30 days paid holiday
The hours onsite will be worked over Monday, Tuesday Thursday and Friday, with normal working hours falling between 9.30am ( the earliest start) and 8pm (the latest finish).
Job Introduction
At Doorstep, we open more than just doors — we open possibilities.
Every day, we stand alongside families experiencing homelessness, providing a safe, welcoming space within a large family hostel where children can play, learn, and simply be themselves.
We are looking for a passionate and creative Lead Play and Youth Worker to guide and inspire our work with children and young people aged 0–18. This is a special role — one that blends leadership, imagination, and empathy. You will manage a small, dedicated team, shaping and delivering play and youth activities that bring light, laughter, and a sense of belonging to children whose early experiences have often been marked by instability.
At Doorstep, relationships are at the heart of everything we do. We work with families over years, not weeks — building trust, celebrating progress, and helping each young person discover their strengths. Our unique model of support is widely respected and deeply valued, and this role offers the chance to make a genuine, lasting difference in young lives.
If you are someone who believes in the power of play, creativity, and care to transform childhoods — we would love to hear from you.
About the Role
As Lead Play and Youth Worker at Doorstep, you’ll be at the heart of our mission — creating moments of joy, stability, and growth for children and young people who are living through uncertain times. No two days are the same. One moment you might be leading an energetic after-school club session; the next, you’re supporting teens to express themselves through art, music, or discussion.
You’ll manage and inspire a small, talented team of play and youth workers, ensuring that every activity we offer — whether it’s creative play, learning support, or outdoor adventure — reflects Doorstep’s core values of respect, belonging, and hope. You’ll plan and deliver programmes across all age groups (0–18 years), adapting to the needs and interests of children and young people as they grow.
Collaboration is central to this role. You’ll work closely with families, colleagues, and partner organisations to provide continuity and care, helping to make Doorstep a place where children feel seen, valued, and free to thrive.
This is not just a leadership role — it’s an opportunity to build something lasting. Your creativity, empathy, and commitment will help shape the next chapter of Doorstep’s play and youth work, ensuring that every child who walks through our doors is met with warmth, opportunity, and care.
Key Responsibilities
Leadership and Team Management
- Lead, supervise, and support a small team of play and youth workers and volunteers.
- Provide regular supervision, guidance, and professional development opportunities to team members.
- Foster a positive, inclusive, and collaborative working environment that reflects Doorstep’s values.
Programme Planning and Delivery
- Design, plan, and deliver a varied programme of play, creative, and youth activities for children and young people aged 0–18 years.
- Ensure all activities are engaging, developmentally appropriate, and responsive to the needs and interests of participants.
- Encourage children and young people to express themselves, build confidence, and develop positive relationships.
- Plan and oversee trips, events, and holiday programmes, ensuring safety and inclusivity at all times.
Safeguarding and Wellbeing
- To fulfill the statutory responsibilities of Deputy Designated Safeguarding Lead.
- Take responsibility for safeguarding and promoting the welfare of all children and young people involved in Doorstep’s services.
- Ensure staff and volunteers follow safeguarding procedures and receive appropriate training.
- Respond appropriately to any concerns, working in partnership with relevant agencies where necessary.
Partnership and Family Engagement
- Build positive, trusting relationships with parents, carers, and families, encouraging their involvement in children’s play and learning.
- Work collaboratively with other professionals and partner organisations to enhance support for families.
- Represent Doorstep at relevant meetings, forums, and networks to share best practice and strengthen partnerships.
Monitoring, Evaluation, and Administration
- Maintain accurate records of attendance, participation, and outcomes in line with organisational requirements.
- Contribute to monitoring, evaluation, and reporting processes to demonstrate impact and inform future development.
- Support funding applications and project reports by providing relevant data and case studies.
General Duties
- Uphold Doorstep’s ethos, values, and commitment to equality, diversity, and inclusion.
- Contribute to the overall running and development of Doorstep as a small, specialist organisation.
- Undertake any other duties reasonably required to support the effective delivery of Doorstep’s mission.
About You
Experience and Knowledge
- Relevant qualification in playwork, youth work, early years, or a related field (Level 3 or above) or equivalent.
- Significant experience of planning, delivering, and evaluating play and youth activities for children and young people aged 0–18 years.
- Experience of supervising or managing staff and/or volunteers within a play, youth, or community setting.
- Strong understanding of child development and the role of play in supporting wellbeing, resilience, and growth.
- Sound knowledge of safeguarding and child protection policies and procedures.
- Experience of working with families facing disadvantage, housing instability, or other complex challenges.
- Understanding of equality, diversity, and inclusion, and commitment to anti-discriminatory practice.
Skills and Abilities
- Excellent communication and interpersonal skills, with the ability to build positive relationships with children, young people, parents, and professionals.
- Creative and resourceful approach to planning activities that engage children of different ages and abilities.
- Strong organisational skills, with the ability to manage competing priorities and maintain accurate records.
- Ability to lead, motivate, and support a small team to achieve shared goals.
- Confidence in managing behaviour in a positive, trauma-informed way.
- Competent IT skills for administration, reporting, and communication purposes.
Personal Qualities
- Warm, approachable, and empathetic, with a genuine commitment to improving outcomes for families experiencing homelessness.
- Reliable, flexible, and resilient in the face of challenging circumstances.
- Reflective, open to learning, and committed to professional development.
- Enthusiastic about play and youth work as powerful tools for change and belonging
How to Apply
Please apply with your CV and a covering letter stating why you would like the job and what you believe you can bring to it.
Closing date for applications is Friday 16th January 2026.
Interviews will take place week commencing 2nd February 2026.
Please send your CV and a covering letter stating why you would like the job and what you believe you can bring to it.
ABOUT THE ROLE
The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers.
The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme’s impact.
The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities.
ABOUT VARIETY
In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.
Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.
In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.
KEY RESPONSIBILITIES
Programme Management
· Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety’s policies and procedures
· Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme.
· Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation.
· Adhering to Variety’s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme.
· Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety’s strategic goals.
· Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth
· Working with the Programme’s team to input & manage programme data and reporting.
· Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement.
Logistics and Coordination
· Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements.
· Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported.
· Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces.
· Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety’s Policies and Compliance standards.
Budget and Income Generation
· Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control.
· Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns.
· Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety’s wider work.
· Working with the Chief Executive Officer to set financial targets and explore additional funding streams.
· Monitoring expenditure, tracking income, and providing financial reports on programme performance.
Student Outreach & Support
· Manage the application and selection process, ensuring fair and transparent recruitment.
· Working closely with students to support their career development, including
- CV writing and cover letter workshops
- Interview preparation sessions
- Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building)
- One-on-one mentoring and guidance
· Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up.
· Responsible for marketing to schools and colleges to increase awareness and participation.
· Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships.
· Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people.
Employer Outreach & Support
· Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme.
· Acting as the primary point of contact for employers, providing guidance and support throughout the internship process.
· Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals
· Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary.
· Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices
· Gathering feedback from employers to continuously refine and improve the programme.
Customer Service and Administration
· Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems.
· Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email.
· Collecting and collating impact and monitoring data.
· Providing administrative support for other Programmes depending on workload, capacity and department demand.
Other Duties and Partner Support
· Assisting with events, reporting, and stakeholder engagement related to Variety’s wider mission and partner organisations.
· Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme.
General Responsibilities
· Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns.
· Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience
· Expand the programme’s employer network, targeting organisations in corporate sectors to enhance placement opportunities.
· To work cross functionally with other departments, regions and countries.
· To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures.
· Working within Variety’s Data Protection policies at all times.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential:
-
Proven experience in managing programmes or projects, including planning, delivery, and evaluation.
-
Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students).
-
Knowledge of disability rights, accessibility requirements, and the Equality Act 2010.
-
Understanding of safeguarding principles and experience working with vulnerable adults or young people
-
Excellent written and verbal communication skills, with the ability to present information clearly and persuasively.
-
Strong ability to manage multiple tasks, deadlines, and priorities effectively.
-
Competence in collecting, analysing, and reporting data to measure impact and inform improvements.
-
Confident using Microsoft Office and CRM or database systems.
Desirable:
-
Delivering or coordinating training sessions for employers or staff.
-
Experience managing budgets, monitoring expenditure, and reporting on financial performance.
-
Familiarity with employability skills training, CV writing, and interview preparation.
-
Experience organising workshops, meetings, or onboarding sessions.
-
Ability to promote programmes to schools, colleges, and employers.
-
Using impact data to drive continuous improvement.
HOW TO APPLY
Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Friday 9th January 2026 at 5pm with interviews taking place week commencing 12th and 19 January 2026.
Please let us know if you have any accessibility requirements or need any adjustments for the interview.
MAIN BENEFITS, TERMS AND CONDITIONS
Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)
Hours: 9am to 5pm
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
Pension 7% ER contribution, Life Assurance 4x annual salary, Company sick pay scheme, medicash benefit.
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recruitment & TUPE Onboarding Coordinator to play a pivotal role in our Recruitment & Onboarding team.
Sounds great, what will I be doing?
In this role, you will support the Recruitment Specialist with reviewing and shortlisting applications, coordinating interviews through the ATS, and ensuring candidates have clear instructions and building access. You'll confirm attendance, track recruitment progress, and publish job adverts in line with branding and compliance standards. Additionally, you will oversee and manage all TUPE onboarding activities, including DBS and Right to Work checks, creating employee records in the HRIS, and verifying TUPE data accuracy. You'll also assist the HR Business Partner with meeting note-taking for TUPE matters, provide ad-hoc administrative support to the Recruitment & Onboarding Manager and wider HR team, and manage the addition of pool workers into Magnit Shift.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
You should have experience conducting DBS and Right to Work checks, along with a solid understanding of applicant tracking systems. A proven ability to deliver an excellent candidate journey and coordinate the recruitment of multiple roles is essential. Strong attention to detail, proactive working habits, and exceptional organizational skills will help you thrive in this role. Additionally, you'll need strong IT capabilities, including proficiency in Excel and Word, and outstanding customer service skills to ensure a positive experience for both candidates and stakeholders.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.
We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.
We are looking for a dynamic and enthusiastic self-starter to support the Head of PR, Communications and Celebrity Engagement and work collaboratively with Charity and hospital colleagues to highlight the impact our supporters and fundraisers make to cancer patients.
You will be equally at home pitching a story to a national journalist, working with a senior consultant or scientist to draft a new Charity funded research story, briefing photographers, liaising with fundraisers to tell their story, writing newsletter and marketing copy or devising a communications plan.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you.
We will be reviewing applications and arranging interviews on a rolling basis, so early submission is encouraged.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our mission is simple but ambitious: to create thriving places for young people and flourishing, resilient communities—supporting transformation in mind, body, and spirit.
YMCA St Paul’s Group (SPG) is a long-standing charity dedicated to empowering young people and strengthening communities across London. For over 150 years, we’ve been providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.
About the Role
As a Housing and Support Officer, you’ll play a central role within our Housing and Support team, helping us deliver exceptional care, stability, and guidance to our residents. You’ll often be the first friendly face they see—answering queries, providing clear guidance, and ensuring a welcoming, safe, and supportive environment for everyone who walks through our doors.
This is a dynamic, people-focused role with a broad range of responsibilities. From reception and administrative duties to first aid, safety checks, and supporting new residents, your work directly contributes to a positive and meaningful experience for our community. No two days will be the same—and every day, your impact will be felt.
Key Responsibilities
First-Class Customer Service
You’ll be at the heart of our community, offering consistently warm, professional, and helpful support. Your interactions create a real and lasting difference for residents, visitors, and their support networks.
A Varied and Engaging Role
From managing calls and handling payments to coordinating repairs and mail, your everyday tasks keep our sites running smoothly. You’ll also support essential safety and security processes that protect our community.
Safety & Security Leadership
As a trained first aider and fire marshal, you’ll be trusted to respond effectively during emergencies. Regular wellbeing and facilities patrols will help ensure that residents feel secure, supported, and at ease.
Welcoming & Supportive Engagement
You’ll warmly welcome new residents, listen to concerns, respond to incidents of anti-social behaviour, and offer compassionate assistance to those who need it. Your attentiveness helps us maintain a safe and inclusive space.
Teamwork & Collaboration
Work alongside experienced housing advisors who share your commitment to making a difference. Your enthusiasm, empathy, and professionalism will be valued and celebrated as part of a supportive and dedicated team.
What We Offer
At YMCA St Paul’s Group, diversity, inclusion, and authenticity are core values. We want you to bring your full self to work—and we’ll support your voice, perspective, and growth through our Employee Resource Groups and inclusive culture.
We’re committed to your professional development, offering a broad learning and development programme that includes formal training, qualifications, and hands-on experience. You’ll have ongoing opportunities to progress and grow your career with us.
You’ll also enjoy a range of benefits designed to support your wellbeing in mind, body, and spirit, including:
-
Free access to our gyms across all sites
-
Discounts at major retailers and supermarkets
-
Free wellbeing and counselling services
-
Flexibility to work from multiple outer-London locations
-
Career development programmes to help you thrive
-
Family-friendly policies, including enhanced maternity pay
-
Life Assurance (for permanent contracts)
(For a full list of staff benefits, please refer to our benefits guide.)
Anna Freud is seeking a Senior Website Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and you can view them all on our careers page
Alongside our benefits, this role offers real ownership, flexibility, and the chance to do meaningful digital work that makes a tangible difference, all within a supportive, collaborative charity environment.
What you’ll do
As our Senior Website Officer, you’ll take ownership of Anna Freud’s key websites, leading their development, performance and day-to-day management to ensure they are effective, accessible and genuinely useful for the people who rely on them
- Lead and deliver website roadmaps and projects, working with teams across the charity to prioritise, QA and release improvements
- Manage and optimise website content, ensuring pages are accurate, engaging, on-brand and aligned with SEO best practice
- Use analytics, tracking and reporting to understand user behaviour and make data-driven improvements to performance and journeys
- Improve user experience and accessibility through testing, UX/CRO best practice and ongoing optimisation
- Oversee the technical performance of the websites, integrations and workflows, flagging risks and continuously improving ways of working
What you’ll bring
You’re an experienced, hands-on website professional who enjoys owning websites end to end, using insight, testing and strong technical know-how to improve performance, user experience and impact across a complex organisation.
- Strong experience managing and updating websites via a CMS, with the confidence to troubleshoot issues and take day-to-day ownership
- You’re comfortable leading website projects and development work, juggling priorities and working with multiple stakeholders
- Solid knowledge of SEO (on-page and technical), and experience improving search performance through well-planned content and structure
- You’re confident using tools like GA4, GTM and testing platforms, and enjoy turning data into clear insights and decisions
- Experience working with agencies or third parties, and the communication skills needed to keep work moving and expectations aligned
This is a great opportunity if you enjoy having real ownership and visibility over websites that genuinely matter. You’ll be trusted to shape strategy, lead meaningful projects, and see the direct impact of your work in a purpose-led organisation doing nationally recognised work.
Key details
Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £40,000 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH)
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Thursday, 08 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday, 12 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely in week commencing 19 January 2026
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Are you looking for an opportunity to develop your skills and make a difference in helping to end homelessness and rebuild lives?
The NSNO Staging Post project offers additional assessment and reconnection support to clients over a 42-day period, ensuring those at risk of rough sleeping can be directed to services suitable to their immediate, medium and longer term needs. The Staging Post is a 24/7 staffed project that accommodates fifty clients with medium to high needs around mental health, substance and alcohol use.
In the role of Case Coordinator you will work flexibly to support clients where they need us the most:
- Playing a central role in coordinating the day to day case work of the Staging Post team to ensure high quality personalised casework.
- Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients move on from the service into the appropriate accommodation with the correct support in place.
- Line manage and provide essential support and supervision to Assessment and Reconnection Workers.
- In this non-shift role you will work mainly within normal office hours Monday – Friday, however, on occasion you may be asked to work flexibly in order to support the team or a particular client on an evening or weekend.
About you
We are looking for someone with:
- Experience of communicating, liaising and negotiating with internal and external to a high level.
- Experience of client case management and the resilience to achieve and meet agreed outcomes.
- The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
- The ability to coordinate a project or team in a homelessness service and provide reconnection advice.
- Excellent communication skills and the ability to work with others whilst managing your own time.
- Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 22nd December 2025
Interview and assessments on: Tuesday 13th January 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have excellent interpersonal skill, are well organised and able to manage a busy workload?
We are looking for a team player with iniative to join our Fundraising team.
Duties include:
Delivering a portfolio of creative and inspiring initiatives that place the supporter at the heart of every interaction.
Maximise retention and long-term value of the supporter base through effective stewardship and data-driven engagement.
Support delivery of Individual Giving KPIs and income targets in line with strategic objectives.
Monitor and report on income and expenditure across campaigns, ensuring alignment with agreed budgets.
Develop and implement innovative methods for acquiring new supporters and reactivating lapsed donors.
Lead on integrated campaign planning, including direct mail, and communication.
Design and deliver outstanding stewardship plans, including personalised communications and impact updates.
Develop effective welcome and thanking programs to enhance supporter experience
Represent Individual Giving at events and external initiatives such as Hospice Care Week and Dying Matters Week.
Driving Licence essential
The client requests no contact from agencies or media sales.
Position: Senior Events Fundraiser (Third Party Events)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a Senior Events Fundraiser to join our Community, Events, and Retail Fundraising team, leading on the delivery of our third party events activities.
You’ll plan, develop, and promote a well-established portfolio of third party challenge events, working to achieve set income targets, while ensuring an outstanding supporter experience for our event participants.
You’ll also be responsible for developing our third party events portfolio; monitoring and evaluating products, as well as innovating, to create opportunities for future growth.
Closing date for applications: 9:00 on Monday 15 December 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
|
Health and Wellbeing Practitioner Location: East Riding of Yorkshire Salary: £24,000 per annum Vacancy Type: Permanent Closing Date: 16 Dec 2025 About The Role Please note: We have two positions available, one at 30 hours per week and one at 15 hours per week. Due to the rural location of HMP Millsike, a valid driving license and access to your own vehicle are essential for this role . Successful applicants will also be required to undergo prison security vetting as part of the recruitment process. HMP Millsike is a pioneering establishment built on a contemporary, evidence-based approach to prison delivery. Our mission is to protect the public while transforming lives by fostering a rehabilitative environment and culture. At our core is the belief that empowering individuals to make self-determined choices, and equipping them with skills and emotional resilience, creates long-lasting change. Rehabilitation is the helix of HMP Millsike’s DNA. In partnership with the University of Hull School for Criminology, Sociology and Policing, we continuously evaluate and improve our approach to resettlement and reducing reoffending. We are proud of our ambition to become the prison with the highest number of work opportunities on release, aiming for at least 26% of prisoners moving directly into employment. The Role As a Health & Wellbeing Practitioner, you will play a key role in building a culture of recovery and wellbeing across HMP Millsike. Reporting to the Connections Health & Wellbeing Manager, you will: Key Responsibilities Strategy
Service Delivery
Performance & Quality
About You We are looking for motivated, compassionate, and professional individuals with a genuine passion for rehabilitation and wellbeing. Essential Experience & Skills
About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. |
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.
In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
THE OPPORTUNITY
We are recruiting for a team of clinicians to deliver our clinical proven intervention at our new James’ Place centre in Birmingham, due to open in early 2026. As a Senior Suicide Prevention Therapist, you will work alongside the Head of Centre to manage and support the clinical team in delivering our unique intervention and co-producing effective safety plans to maintain their safety. You will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention and team management and leadership. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James’ Place Birmingham. Training and support will be provided by the Head of Centre in Birmingham and the wider James’ Place team.
KEY RESPONSIBILITIES
Senior Clinical Duties
- Work as a duty therapist to triage and assess suitability of James’ Place referrals daily
- Take full clinical responsibility of the men under James’ Place care, as a co-leader of the clinical team and in consultation with Head of Centre
- Lead and support peer support sessions, caseload discussions and reflective practice with the team
- Create an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality
- Lead on the creation and facilitation of a Peer Support Group once James’ Place Birmingham is well-established
- Deputise for the Head of Centre when required
Clinical
- Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James’ Place intervention and co-producing effective safety plans
- Deliver our therapeutic intervention, building trust and exploring the reasons for crisis
- Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies
- Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams
- Deliver one-off guidance sessions to supporters of men under the James’ Place care
- Work collaboratively with other professionals to coordinate comprehensive care
- Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work
- Remain up to date with developments in law, theories and research
- Maintain confidentiality and adhere to ethical standards
- Complete session notes in a timely and effective manner
- Participate in continuous professional development and engage in training provided both internally and externally
- Support the Clinical Administration team as and when necessary
Leadership and Management
- Manage, support and lead Suicide Prevention Therapists, encouraging staff to develop and grow
- Conduct regular probation reviews, monthly 1:1s and annual appraisals with staff
- Conduct therapist case reviews to ensure work is completed safely, effectively and in accordance with James’ Place policies and procedures
- Confidently identify and sensitively communicate areas for development and conduct performance management reviews when necessary
- Demonstrate and promote self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself and the team well
- Provide support to access training and other developmental activities
- Support staff wellbeing
Outreach and Engagement
- Work alongside the Head of Centre to actively increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention
- Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events
Values
- Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work
PERSON SPECIFICATION
The role requires someone with a relevant qualification who can confidently lead a team and support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.
Essential
Qualification(s)
- A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England
or
- Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation
You must hold a relevant qualification to be considered for this role.
Knowledge, Skills and Experience
- Experience of leading, supervising and developing a team or others
- Experience of holding supervision, reflective practice and/or case management with colleagues
- Experience of decision making, when asked by colleagues for advice and support
- Experience of triaging referrals and demonstrating accountability for decisions made
- Experience of modelling best practice to others and working to address issues of performance and competency when they arise
- Willingness to cover Head of Centre delegated duties when needed (e.g. leave and other absence)
- Commitment to continued professional development and can evidence additional learning since completion of core training
- Demonstrable experience working with adults experiencing acute psychological distress
- Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions
- Demonstrable knowledge of the factors contributing to male suicide
- Evidence of being able to deliver a therapeutic session and work in a therapeutic environment
- Effective communication skills (both written and verbal)
- Good interpersonal skills with the ability to manage difficult situations
- Ability to assess, plan, implement and evaluate therapeutic interventions
- An ability to collaborate with clients in the development of a person centred, individual intervention plan
- An ability to engage clients in the intervention plan, overcoming barriers to communication
- Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so
- Ability to identify if the James’ Place service is not adequate to maintain the person’s safety and facilitate rapid transfer to the most appropriate service
- Ability to maintain boundaries within a time-limited intervention
- Ability to work as an effective team member
- Ability to manage and prioritise own workload, using own initiative and confidence in decision making
- Strong time management
- Ability to maintain up to date client records in line with James’ Place standards
- Ability to maintain own personal safety and the safety of others within the centre
- Knowledge and understanding of Safeguarding Procedures
Values
- Commitment to clinical supervision
- Ability to engage with James’ Place values
- Ability to promote people’s equality, diversity and rights
- Ability to work collaboratively and demonstrate commitment to co-production
- Ability to be transparent, honest and show discretion when needed
- Commitment to suicide prevention and working with men in a suicidal crisis
WE OFFER
- A 7% employer contributory pension scheme
- Family friendly policies
- Death in service insurance scheme
- 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period
HOW TO APPLY
To apply, please follow the application instructions on the full job advert.
This position is being recruited on a rolling basis, so we encourage applicants to submit their applications as early as possible.
Our aim is to recruit clinicians who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
The client requests no contact from agencies or media sales.
Job Title: Account Handler
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £26,199 per year, Band C, Level 3
Hours: Full-time, 35 hours per week
Contract: Permanent
About the Role:
We’re Unity Insurance, part of the Scouts, and we’re passionate about helping charities, youth groups, and organisations like the Scouts and Guides protect what matters most.
We’re a small, friendly team with a big heart — and we’re looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy helping people, we would love to hear from you!
What you’ll do as an Account Handler:
- Be the first point of contact for our clients
- Provide quotes, advice, and ongoing support
- Manage renewals, policy updates, and claims
- Recommend additional products to help clients stay protected
- Ensure all administration is accurate and completed on time
- Deliver excellent customer service and help us grow our client base
What we’re looking for as an Account Handler:
- Experience in insurance and customer service
- Understanding of youth organisations or small charities (desirable)
- Good knowledge of insurance principles and FCA guidelines
- Confident using computers and insurance systems
- Working towards or holding insurance qualifications (desirable)
- A genuine passion for helping others
Why join us?
- At Unity, your work makes a real difference. You’ll be supporting the amazing organisations that help young people gain skills for life — and you’ll do it alongside a welcoming, supportive team.
- We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter
Benefits
We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.
-
28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas
-
Flexible working hours and hybrid options
-
Work in a way that suits you, your role, and your department
-
Double-matched pension up to 10% of gross salary
-
Family-friendly employer with generous family leave
-
Learning and development opportunities via our internal learning hub
For a full list of our benefits click .
Closing date for applications: 23:59pm Thursday 18th December 2025.
Interviews will be on an ongoing basis until the position is filled.
We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.





