Job Purpose

As the security analyst, you will protect the IT systems (including networks, hardware, software, IDs & data) from a range of criminal activity. You will monitor networks and systems, detect security threats, analyse and assess alarms, and report on intrusion threats, attempts and false flags, there after either resolving them or escalating them to the Infrastructure manager, depending on the severity.

The IT Security Analyst will own and update various IT security Policy and procedures, while also providing guidance to the organisation for a broad range of Cyber Security Technologies (end user devices and applications (both cloud and on premises solutions). The IT Security Analyst will also be responsible for the installation, configuration and maintenance standards for all IT components.
Working with the wider IT team, The IT Security Analyst is expected to research, diagnose and resolve IT security incidents and aid problem resolution within the agreed SLA's for both International Headquarters as well as the supported territories.

Key Tasks and Responsibilities

The key responsibilities of the role are;

Security & Compliance

• Perform routine risk analysis on the IT systems, including networks, IT Components, Identities, web sites and data.
• Keep up to date with the latest security and technology developments & Threats.
• Investigate IT security alerts and provide incident update and responses in line with the SLA.
• Research & evaluate emerging cyber security threats and the preferred ways to mitigate.
• Use up-to-date knowledge of security vulnerabilities to identify opportunities to use emerging technology to increase our overall security maturity.
• Plan for disaster recovery and create contingency plans in the event of any security breaches.
• Monitor for attacks, including intrusions, uncharacteristic activity, unauthorised or illegal activity.

Security Strategy

• Contribute to & aid the continuous service improvement plans of the Infrastructure and Connectivity Team.
• Ensure all security Policies, process and procedures are updated.
• Take owner ship of the yearly penetration tests and aid the mitigation of risk found.

Security Monitoring

• Daily & weekly monitoring and reporting of security components,
• Work with other sections of the IT team to determine appropriate cyber security solutions which may have an underlying impact of IT service being received.
• Report on any breaches, trends or anonymous behaviour and pattern

Essential Experience

• +2 years hands on experience in an IT security related role.
• Hands on experience with cloud-based security systems (Office 365, AWS, Azure)
• Good Knowledge and understanding Cyber security threats and attacks (man in the middle, phishing, ransomware).
• Experience of Cisco products including Meraki, Umbrella.
• Good Knowledge and understanding WAN edge security protocols.
• Good exposure to more than one Firewall manufacturer
• Good exposure to recovery options for business continuity purposes.
• Extensive knowledge and exposure with Microsoft security and compliance
• Exposer to security appliances such as Darktrace.

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care and support needs. We are committed to providing responsive, person centred care which promotes the independence, wellbeing and social inclusion of the people we support.

We are looking to appoint a dynamic and “can do” 3rd level ICT Technician to be part of our successful ICT team, which is responsible for the provision of technical support services for Creative Supports ICT systems. As a Senior Technician, you will already have solid knowledge of end user devices and good knowledge of networking, VMware, Citrix and Windows Servers.

The 3rd level IT Support Technician role within Creative Support is wide and varied, taking in IT systems management, monitoring and support across the entire business.  As expected with a role of this nature, the successful candidate will be expected to play a vital role in ensuring that IT systems remain operational whilst providing day to day support, planning, management, evaluation and installation for all mainstream elements of Creative Supports ICT infrastructure

The ideal candidate will have experience of working in the care sector and be able to demonstrate a strong and in depth technical understanding of ICT systems as well as have a high level of customer focus. You would be responsible for providing first, second and third line technical support to end users and infrastructure support to the business. The successful candidate will enjoy contributing to an excellent working environment for staff, and the wider business community.

The successful candidate will be expected to take the leading role in a wide range of activities - including:

-Engaging with the wider business, particularly in relation to ICT projects, to ensure the ICT service helps to achieve Creative supports wider objectives

-Providing proactive, efficient and timely systems administration

-Managing the installation of hardware and software systems across the organisation

-Liaising with existing suppliers to ensure support services meet the business’s requirements

-Managing individual projects in the annual ICT plan and contributing to the implementation of the organisations ICT strategy.

Colleague expectations

-Demonstrates a great positive attitude

-Shows consistent integrity, trust and fairness and embraces equality and diversity

-Delivers time after time

-Makes a difference every day

-Uses good judgement and initiative to find solutions

-Committed to learning and being the best through continual learning and development

Following an initial induction period to the company the role will be based in our friendly IT team operating from our Head Office in Stockport. Willingness to travel and work flexibly dependent on priorities and deadlines is essential.

IT Support Desk Manager

We have an exciting opportunity for an IT Support Desk Manager to participate in the full range of Support Desk duties supporting end user facing systems, which range from Windows 10 and MacOS through to Office 365 services.

Position: IT Support Desk Manager

Location: Swindon (M4 corridor)

Salary: Up to £32,000 pa

Duration: Full time, permanent

Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Annual Staff Day, Life Assurance, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking

Interview Date: Shortlisting and interviews will take place on a rolling basis, so please apply early to avoid disappointment.

Working for a Christian charity, this is a great opportunity to work for an employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.

About the Role

Working as part of the Hardware and Systems team, the IT Support Desk Manager role is responsible for managing the IT Support desk team and ensuring excellent levels of customer service are delivered to staff in response to support tickets. As IT Support Desk Manager, you will also be involved in key IT projects to update, maintain and implement new technologies, which will help deliver the organisations strategic goals.

Responsibilities cover:

• Support Desk
• Line management
• Systems and processes
• Technical projects
• Documentation

About You

To be successful in this position, you’ll need to be passionate about technology and great with people. You will have experience of managing and leading and efficient support desk along with leading IT focussed projects from start to finish.

You will have experience of:

• Office 365 stack administration
• Microsoft Office Web, mobile and desktop apps, Microsoft Teams, Endpoint Security
• Intune MDM and MAM, Azure AD, Exchange and hybrid, SharePoint, Stream
• End user devices – configure and remote management
• Widows 10, MacOS, IOS, Android
• Apple Business Manager and Apple Configurator
• Cloud telephony services and infrastructure
• Sophos Endpoint, Safeguard and Sophos cloud
• Desktop Central
• Microsoft PowerShell
• Monday.com or similar project management solutions
• Cyber Essentials

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. We welcome applications from people representing all sections of the community.

If you think this describes you and you have the legal right to remain and work in the UK, then we’d love to hear from you. You will be asked to submit a CV together with a 250-word statement that sets out your skills and experience in relation to this role.

Other roles you may have experience of could include: Technical Support Officer, IT Service Desk Engineer, ICT Officer, Database & IT Officer, Service Desk Analyst, 1st Line Support, 2nd Line Support, Information Officer Jobs, IT Technical Support, IT Support Desk Officer, IT Support Desk, IT Support Desk Supervisor, IT Support Desk Manager, IT Support Desk Team Leader, IT Support, Web Support, Business IT Support, IT Help Desk, IT Help Desk Manager, Service Desk Manager, IT Manager, Engineer, IT Engineer, Infrastructure IT, Infrastructure Engineer.

IT Support Officer 
JOB00000180

Location:  Dartmouth Street, London

Contract type: Permanent

Contracted hours: 37.5 hours per week

Salary: £25,000 to £32,000 per annum

Closing Date: Sunday 18 April 2021

Interview Date: To be confirmed

Do you want a career in IT with a leading substance misuse charity?

An opportunity has arisen to join WDP’s IT team as an IT Support Officer.  This diverse and exciting role will provide the successful candidate with the opportunity to develop and enhance their knowledge and skills.  You will become involved in a broad range of activities and tasks to ensure the efficient maintenance of IT services across the organisation.

This role will provide 1st/2nd and 3rd line IT support including project coordination and IT administration. To ensure high standards of customer service by supporting staff and WDP services with a range of IT related requests via the helpdesk ticket system including the following:

• Providing 1st 2nd and 3rd line IT support when required.
• Maintain the security and efficiency of WDP’s IT and telephone systems and equipment.
• Assets management, project coordination,
• Setting up new PCs/laptops
• Software installations
• Network Management
• Documentation and documentation management
• Assist Head of IT on preparing reports

The ideal person will have experience of working in an IT environment and able to demonstrate the ability to prioritise and organise their workload.  The successful candidate will work closely with a variety of internal and external stakeholders, requiring a personable and accessible approach to communication skills and the ability to establish and maintain strong working relationships.

Working knowledge of Windows Azure/WVD environment, ITIL and project management qualifications are desirable.

As well as above, we are seeking to appoint an individual who can also bring WDP’s core values to the role:

1. Entrepreneurial – you will be driven to facilitate WDP’s expansion and bring innovative ideas to help achieve this.

2. In partnership – you will be a team player and liaise effectively with other WDP staff and partner organisations

3. Strong belief in service users – you will be ambitious for those we help, and this will come across strongly in your practice with service users

4. Community focussed – you will provide and shape services that serve the whole community 

For an informal discussion, please contact Sri Muthukumaru, Head of IT (details can be found on our website).

For further information, and to apply, please visit our website via the Apply button.

Diversity and Equality 
WDP are a committed equal opportunities employer and we welcome applications from disabled candidates, and those form minority ethnic backgrounds.

Safeguarding 
WDP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

DBS 
All posts are subject to a satisfactory Disclosure and Barring Service check prior to the confirmation of any job offer.

Business Analyst

Salary: circa £25,650 per annum + good range of benefits (salary is negotiable for exceptional candidate)

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Job Purpose

Looking to utilise your Digital and Business Analyst skills in a job that makes a difference to millions of children ever year?

We have an exciting opportunity for an Agile Business Analyst to join our Digital Products Team as we launch our brand new fundraising platform and continue to migrate our donor experience site (and other digital products) into the new platform.

You’ll be essential in leading the creation of World Vision UK business and stakeholder requirements, using technical knowledge and language to translate those requirements into user stories for our World Vision International developers.

About you:

· You’re excellent at managing relationships and facilitating conversations with a variety of stakeholders (both face-to-face and remotely), helping to create an environment that fosters collaboration in order to extract the business requirements.

· You’re quick to understand the specifcs and able to communicate the detail of what is being asked (by the business), in the context of the wider development picture and overall aims of the platform.

· You’re experienced in: writing User Stories, creating process flows and creating wireframes in order to communicate the business needs as specific developer tasks.

· You’re at your best operating both side of the fence - understanding the detail and nuance, in order to identify opportunities within the digital development process to maximise the output of the developers.

· You have a proven ability to analyse a broad range of information verbal and written, draw conclusions and identify recommendation actions.

· You’re able to provide guidance on what to build when, to release as much value as possible as early as possible

· You’re passionate about digital technology and proactively keep up to date with trends and digital best practice, highlighting ideas and ways we could do things better.

· You have a broad overall knowledge and awareness of IT and IT systems.

· You’re someone who often finds an alternative way to make something work or improve processes.

All applicants must be willing to work within a Christian framework and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking

Please click the apply link to also view the full job description.

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: 14th April 2021

Interview Dates: W/C 19th April 2021

Universal acceptance for everyone, everywhere is at the heart of our Christian organisation. We promote diversity of thought, culture and background, which connects the entire World Vision family.  As such, World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice available on our website.

No agencies please.

IT Officer – Desktop Support

GRADE FRWK8, SALARY: £21,415 - 23,117 - 37 HPW

An exciting opportunity has arisen to join Framework Housing Association’s Central Resources Team in Nottingham.

We are looking for an enthusiastic and dynamic individual who will assist the IT Support team in the delivery of Framework’s IT systems with a focus on specific services and delivery contracts across Nottingham and Nottinghamshire.

Successful applicants will be responsible for:

• a number of key tasks including receiving, recording and prioritising issues raised by users
• resolving the majority of incidents at first point of contact using remote support tools, triaging to the next line of support as necessary
• the provision of system advice and guidance; and initiating the appropriate IT escalation processes where required.
• Setting up and decommissioning services. This involves planning, organising and delivering IT computer and networking equipment
• Resolving network connectivity issues. This can involve everything from low level connectivity testing in person through to arranging more in depth analysis by network providers.
• Maintaining the IT Asset Register
• Undertaking project work / Researching and implementing new technologies. Fact finding and performing the technical leg work to see if new ideas and technologies can be used in current and future projects
• Providing advice and training as a ‘super user’  in using specific kit as well as management information systems related to specific delivery contracts

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

Closing date: 19/04/2021

Interview Date: 23/04/21 (Please note that due to Covid-19 restrictions the Interview may take place via Microsoft Teams).

97% of the workforce in a recent staff survey said they were proud to work for Framework.

NO AGENCIES PLEASE.

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child, but this is often suppressed by poverty, violence, exclusion and discrimination and it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years and are now active in more than 70 countries.

The Opportunity

As the Reporting Analyst you will manage and develop the Azure environment, including data ingestion, data transformation and performance management. You will support and further develop the new Data Warehouse and reporting functionality across new and existing systems at Plan International.

In this role you will work with colleagues from across the globe to enhance the current reporting capabilities and to develop new data feeds from both internal and external data sources. You will also support the ETL processes and develop monitoring to ensure that these are completed on time and within parameters.

The Individual

We are looking to recruit an organised individual who has an understanding of D35 to BYOD/Azure. You will also have strong skills in Azure SQL Database design, Azure Data Factory and Azure Synapse/Azure Data Warehouse, as well as SSAS/SSIS/SSMS, Power BI and Excel.

To be successful in this role you will have the ability to work across diverse groups in different countries. You will have investigative, analytical and creative thinking skills to handle complex problems and you will be able to propose solutions and rectify issues where possible. You will be solutions-oriented and you will work well individually and as part of a team.

Location: Flexible location, in most locations where Plan International has a legal entity and you have the pre-existing right to live and work.

Type of Role: Permanent

Reports to: Data & Analytics Manager

Salary: We will be happy to disclose the salary and applicable benefits to applicants as part of this process, however, please kindly note that this will vary according to the location of the appointed candidate and therefore, it is not possible to include full details here

Closing Date: Sunday 2nd May 2021

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk. 

A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. 

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for. Our organisation is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas. 

We will provide equality of opportunity and will not tolerate discrimination on any grounds. We foster an organisational culture that embraces and exemplifies our commitment to gender equality, girls’ rights and inclusion while supporting staff to adopt good practice, positive attitudes and principles of gender equality and inclusion.

Location: You can be based in any of our UK offices.

We are growing our Technology leadership team and looking for someone to lead our Infrastructure & Workplace portfolio, responsible for the design, development and operations of the infrastructure that underpins our organisation, as well as our devices, core tools (including Office365) and first-line support service.

This role will balance critical live service operations with a modernisation agenda, completing our migration to a cloud-based infrastructure and ensuring our tools and office technology support future ways of working in a post-pandemic world.

You will be perfect for this role if you have a strong background in infrastructure operations, a passion for modernisation and want to be part of an organisation with true purpose.

For more information, please go to the job description.(If you're viewing this on an external job board, please click apply to be directed to our website)

We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role. If you think you could do the role, but don’t have all the desirable experience, we would still love for you to apply.

Upon joining the Trust, you’ll have the opportunity to join and be supported by our 4 main networks. PT CAN (Cultural Awareness Network), PT GEN (Gender Equality), PT PULSE (LGBTQ+ network) and PT DAWN (Disability and Wellness Network). We want to work with people who think they can make a difference in young people’s lives, if you think that’s you, we’d love to hear from you.

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform! Develop your skills for your career and your role
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 774 

Location: You can be based in any of our UK offices. 

We are growing our Technology leadership team and looking for someone to lead our new Data & Analytics portfolio, responsible for transforming how The Trust uses data to improve outcomes for Young People, prove the impact of our work and increase efficiency for our organisation. You will be responsible for building and running the underlying data infrastructure, creating a core analytics capability and building a data culture across the Trust.

We have already begun this transformation journey, achieved some initial success and built momentum across the organisation, and are now looking for someone to take us to the next level.

You will be perfect for this role if you have a passion for data, experience being part of a transformation journey and want to be part of an organisation with true purpose. 

For more information, please go to the job description.(If you're viewing this on an external job board, please click apply to be directed to our website)

We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role. If you think you could do the role, but don’t have all the desirable experience, we would still love for you to apply.

Upon joining the Trust, you’ll have the opportunity to join and be supported by our 4 main networks. PT CAN (Cultural Awareness Network), PT GEN (Gender Equality), PT PULSE (LGBTQ+ network) and PT DAWN (Disability and Wellness Network). We want to work with people who think they can make a difference in young people’s lives, if you think that’s you, we’d love to hear from you.

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform! Develop your skills for your career and your role
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 775 

This is a really exciting time to join Girlguiding. With nearly half a million members we are the largest charity dedicated to girls and young women in the UK, and one of the largest and leading youth charities. We are on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our 100,000 amazing adult volunteers who deliver incredible experiences to young people across the UK every week. We have recently agreed our 2020+ strategy and begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people and volunteers at the heart of our organisation.

This is a new role within Girlguiding's IT Team, reporting to the Head of IT. You will be leading on the development of the charity's Dynamics 365 CRM, membership portal GO and associated integrations.

This is a business-critical role, to provide system wide recommendations on key transformation projects as well as overseeing BAU developments. The Technical Team Lead will lead a team of talented Developers and Systems Analysts to manage and roadmap Girlguiding’s portfolio of web applications

You will need to be a confident, technical leader with development skills in C#/. NET/ASP. NET/Liquid and JavaScript, Visual Studio, Agile and Azure Web apps. You would have lead a development team on organisation wide development projects.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

We are committed to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. Girlguiding is a COVID secure employer, providing support for all employees during the current pandemic. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.

Senior Salesforce Manager

Reports to:              Delivery Director

Direct reports:         Business Analyst; Systems Analyst

Location:Remote working, with 2 days/week in London (Shepherds Bush) on return

Contract:Fixed term contract until end of August 2022, with a view to being made permanent

Pattern:                    Full Time - 37.5 hours per week

Closing date:           Midnight on 5th April 2021

Salary:                      circa £50,000

About the role:

We are looking for an exceptional individual to join our friendly non-profit education venture and take responsibility for the ongoing development of the CRM infrastructure that underpins our work. We have grown out of an outstanding multi academy trust and now provide curriculum programmes to over 550 schools around the UK that transform the way in which subjects are taught. The role holder will need at least three years’ experience working on Salesforce, a Salesforce Administrator Certificate, and experience working in an agile environment. They will lead a small but nimble team and also work hands-on in understanding requirements and undertaking development work. We are looking for someone able to work with high autonomy, who can build strong internal relationships and processes and hold the vision for the CRM architecture to ensure this is fit for purpose as we scale.

Key Responsibilities and Duties:

• Systems maintenance and development
• Ensuring the systems evolve in a way that supports the long-term vision of the venture
• Oversee ongoing maintenance and development of Ark Curriculum Plus’ Salesforce system
• Work with senior stakeholders to understand the business’ priorities and requirements and ensure that the team delivers solutions which meet these needs
• Undertake business analysis or medium-complexity development work
• Manage systems risk, including acting as the GDPR representative for the organisation, liaising with Ark Data Protection Officer and organizing induction or refresher training when required
• Set expectations and put in place processes to ensure adequate systems documentation

Relationship with wider organisation

• Understand business processes within each team, so that systems developments provide the best possible support
• Work with the Executive team to ensure systems project prioritisation matches organisational priorities
• Refine and embed organizational processes and ways of working to instill agile thinking and efficient workflows into the organisation  
• Oversee the provision of analysis and reporting from our systems to support strategic decision making

Team leadership

• Lead, coach and manage the Systems team members to deliver a consistently high performance to meet defined goals and objectives
• Support the personal development of a small, yet ambitious team of Salesforce administrators and business analysts
• Oversee the Systems team budget and headcount and ensure expenditure is kept within plan and processed in line with policy and procedures

General

• To identify and carry out any other duties which fall within the scope, spirit and purpose of the post as requested.

Key Requirements:

Experience, knowledge and skills

• Salesforce Administrator Certificate
• At least three years’ of Salesforce experience
• Experience of delivering a roadmap of Salesforce developments within an organisation and overseeing system development processes and systems risk
• A proven track record of building and leading successful teams.
• Capability to undertake Salesforce development work and testing to meet requirements of low to medium complexity.
• Experience of working in an agile way, managing delivery through sprints.
• Ability to multi-task and re-prioritise workload quickly while at the same time supporting direct reports.
• A strong communicator with a proven ability to influence cross functionally and build strong internal relationships.
• Demonstrates resilience, motivation and commitment.
• Enjoys working in a fast-paced, ambitious organisation.
• Right to work in the UK

Desirable Skills:

• Educated to degree level
• Agile Project Management qualification
• Experience in working with integrated digital platforms
• Strong understanding of the performance management cycle and how to drive a high performance culture
• Highly numerate with experience of financial planning, management and reporting
• Strong negotiation skills and experience of working with third party suppliers and holding them to a brief
• An understanding of the opportunities and challenges of working in the non-profit sector
• Understanding of the education landscape and issues affecting education

Benefits

• 27 days annual leave plus bank holidays, rising with each year of service
• We are committed to providing high-quality professional learning throughout your career with us and offer a variety of training sessions and experiences designed to meet your needs
• Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bicycle and gym discounts offering up to 40% off your local gym

About Us

Ark Curriculum Plus is a not-for-profit education venture. Our mission is to empower teachers to give every young person, regardless of their background, the subject knowledge and skills that will allow them to succeed. We believe that great curriculum design and delivery leads to improved teaching and learner outcomes, which impacts positively on children’s life chances.

Our commitment is to empower and equip schools to provide high quality subject teaching, through curriculum and integrated professional development, in order to develop young people’s subject mastery.

We are grown out of one of the highest performing Multi Academy Trust’s in the UK. Our connection with Ark gives us our experience and our specialist expertise earned while we developed and taught curriculum across our own network of 37 successful academies in the UK.

Our programmes, including Mathematics Mastery and English Mastery, are now used by over 500 schools in the UK, including the 37 schools in the Ark network, and last year, 93% of the schools that joined us continued with the programme.  Having pioneered the mastery approach and been recognised by Ofsted, we also influenced the adoption by the Department for Education of a mastery approach to teaching mathematics. It has been proven through independent impact trials that learners on our programmes make additional months’ progress.

How to Apply:

Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted bymidnight on 5th April 2021 but please note: we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response.

Interviews will be arranged as suitable candidates are identified, so early application is strongly advised

Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check.

Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives. 

Infrastructure Engineer

We have an exciting opportunity for an Infrastructure Engineer to participate in the full range of Support Desk duties including supporting, maintaining and upgrading on-premises and SaaS infrastructure and services.

Position: Infrastructure Engineer

Location: Swindon (M4 corridor)

Salary: Up to £35,000 pa

Duration: Full time, permanent

Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Annual Staff Day, Life Assurance, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking

Interview Date: Shortlisting and interviews will take place on a rolling basis, so please apply early to avoid disappointment.

Working for a Christian charity, this is a great opportunity to work for an employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.

About the Role

Working as part of the Hardware and Systems team and as an escalation point for the Support desk, the Systems Engineer is responsible for supporting, maintaining and upgrading our on-premises and SaaS infrastructure and services. The role will also lead key IT projects to update, maintain and implement new technologies, which will help deliver the charity’s strategic goals.

Responsibilities cover:

• Technical infrastructure
• Technical projects
• Support desk activities
• Hardware provision
• Documentation

About You

As Infrastructure Engineer, you’ll need to be passionate about technology and great with people. You will have experience of Office 365 migration, leading IT focussed projects from start to finish and working on a busy support desk.

You will have experience of working with:

• Office 365 stack administration, configuration and use of
• Network services, hardware, protocols, routing and diagnostics
• Cloud telephony services and infrastructure
• Veeam backup and replication
• Implementation and support of major UC platforms
• Microsoft Office 2016/19/365
• Manage Engine Desktop Central
• Project management tools such as Monday.com
• PCI Compliance

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. We welcome applications from people representing all sections of the community.

If you think this describes you and you have the legal right to remain and work in the UK, then we’d love to hear from you. You will be asked to submit a CV together with a 250-word statement that sets out your skills and experience in relation to this role.

Other roles you may have experience of could include: Technical Support Officer, IT Service Desk Engineer, ICT Officer, Database & IT Officer, Service Desk Analyst, 1st Line Support, 2nd Line Support, Information Officer Jobs, IT Technical Support, IT Support Desk Officer, IT Support Desk, IT Support Desk Supervisor, IT Support Desk Manager, IT Support Desk Team Leader, IT Support, Web Support, Business IT Support, IT Help Desk, IT Help Desk, Service Desk, IT, Engineer, IT Engineer, Infrastructure IT, Infrastructure Engineer.

STOP THE TRAFFIK is a groundbreaking charity established in 2006, working with communities across the world to assist in preventing modern slavery & human trafficking.

Utilising the power of people and technology, STOP THE TRAFFIK (STT) is working to prevent human trafficking globally through our innovative intelligence-led approach. By shining a light on this hidden crime, and by empowering communities and businesses, we can change the environment and increase the risk to the trafficker and the safety of the vulnerable.  The Data Project Manager will work with the STT team and its partners, to manage data projects which work towards actively disrupting and preventing human trafficking recruitment, money flow and networks.

Supported by the Head of Data and Innovation, some of the activities the postholder will do include:

• Working in collaboration with a variety of partners (companies, NGOs, local authorities, police, and others) to source data, set up secure data sharing and present back to different groups.
• Creating and implementing a work plan to the achievement of targets and overall objectives, with a strong ability to organise and prioritise.
• Promote the intelligence generated from gathered data to drive effective action
• Display effective leadership in delivering on projects and line manage a team of Project Officers.

To be successful in this role you will have:

• Proven experience in roles relevant to this role (e.g. Data Analyst/ Scientist/ Engineer or Database Development/ Project Manager.
• Experience with SQL and/or Python.  Experience in PowerBI, Unix or AWS is also desirable.

• An analytical thought process and be confident with quantitative and qualitative data.
• A willingness to learn new skills, share and learn job knowledge with colleagues.
• Line management experience with a passion for teamwork, mentoring and supporting others.

In return you will be rewarded by working with a supportive and friendly team, working on an interesting high profile, global issue, conveniently based in our Central London office.  Further details about STOP THE TRAFFIK can be found on the STOP THE TRAFFIK (STT) website.

If you are naturally data and results driven, and are able to work in a busy and fast-paced environment, please contact STOP THE TRAFFIK for full details or download the documents from this page on Charity Jobs. 

Closing date for applications: 9am on Monday 19th April 2021

Interviews will be held on the 28th & 29th April 2021.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

1 Year Fixed Term Contract

Full-time (40 hours per week inc breaks)

£26,620 per annum

Want to improve the quality of life and education for Autistic children and young adults?

Come and join our team! TreeHouse school is an Ofsted 'Outstanding' non-maintained special school, providing support and education to over 90 pupils aged 4-19. Our goal for all our pupils and learners is to ensure that when they leave our setting's they will have the opportunity to access employment, further education or training and to live as part of the communities of their choice.

At TreeHouse School, our Teaching and Behaviour Support (TaBS) combine's teaching and learning with a behavioural approach (Positive Behaviour Support).

This position will be advertised throughout the academic year. Due to the nature of learning needs our pupils and learners do not have one point of entry and can be admitted into our settings at various dates throughout the academic year.

Your role as a Teaching and Behaviour Support:

• Providing person centred, day to day support, delivering 1:1, paired and small group teaching, and learner sessions using Positive Behaviour Support (PBS). 
• Supervise and support our learners to engage in community-based learning and educational visits.
• Use your creativity daily to support lesson plans through preparing materials and resources.
• Support our learners to develop crucial life skills, meet their goals and aspirations through communication, independence and participation.

We are looking for empathetic and adaptable individuals, who thrive under pressure and have a natural ability to solve challenges. You will also need physical and emotional resilience to work with young people with a primary diagnosis of Autism, some of whom have other complex needs. You will be keen to use our positive behavioural approach, have a commitment to safeguarding and promoting the welfare of children and young people.

Why join us?

• A vibrant team of experts to work alongside, Speech & Language Therapists, Behaviour Analysts, Occupational Therapists and Specialist Teachers.
• Highly competitive annual salary.
• Cycle to work scheme up to £5000.
• We are committed to CPD, where you can access a wide range of training and development opportunities to support your personal and professional development.
• Season ticket loans.
• A wide range of regular wellness programmes both in person and virtually.
• Employee Assistance Programme, to help you balance your work, family, and personal life.
• Access to physiotherapy.
• On-site parking. 

Interviews: Throughout the academic year.  

Start date: As soon as possible. 

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.