78 Link workers jobs

About the role:

For women facing multiple disadvantage, the right support can be the difference between remaining trapped by systems and beginning to rebuild safety, choice and control. As our Specialist Multiple Disadvantage Worker at Grace House, you’ll provide skilled, persistent and compassionate support to women whose experiences may include homelessness, domestic abuse, trauma, substance use, poor mental health and contact with the criminal justice system.

Using a gender and trauma-informed approach, you’ll build trusting relationships and work alongside women at their own pace. You’ll manage complex casework, advocate firmly on their behalf and help navigate services and systems that can often feel fragmented or difficult to access. You’ll use creativity, professional judgement and tenacity to challenge barriers and help women move forward on their own terms.

You’ll also bring your expertise into multi-agency discussions, ensuring women’s voices, experiences and priorities remain central to the decisions made about their support. Working closely with colleagues and external partners, you’ll help shape responsive, coordinated support and contribute to the continued development of practice across Grace House.

This is an opportunity to deepen your specialist skills, take real ownership of your work and make a visible difference in women’s lives. You’ll be supported by an experienced team, reflective practice and ongoing learning and development at Single Homeless Project (SHP), giving you the tools and confidence to grow while delivering support that genuinely changes lives.

*For genuine occupational requirement reasons, we are seeking applications from women only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• You know how to build trust with women who may have been let down by services before, working with patience, honesty and consistency.
• You bring strong experience of supporting women facing multiple disadvantage and understand how trauma, abuse, homelessness, poor mental health and substance use can overlap.
• You stay calm when situations are complex, using sound judgement to assess risk, make decisions and keep support moving forward.
• You are a determined advocate who will challenge barriers, bring partners together and keep pushing when systems are not responding.
• You are reflective, curious and ready to deepen your specialist practice, with support, supervision and development opportunities at SHP.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed and suitable candidates invited to interview online as they are received. Therefore, please submit your application as soon as possible to be considered. We reserve the right to close the vacancy as soon as a suitable candidate is identified. 

Please note there will be a second stage interview in service in Camden for suitable candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Role: You will work with local residents to bring about positive change for North Leatherhead, by supporting community-led activities, growing local leaders, and facilitating residents’ engagement in decisions affecting this community.

Pay: £32,136 a year (pro rata).

Contract: permanent contract, subject to a 4-month probationary period.  

Hours: 4 or 5 days a week, including occasional evening and weekend working, to be agreed with the successful applicant.

Location: LCH, Kingston Road, Leatherhead. KT22 7PX. Not suitable for remote working.

Background

Leatherhead Community Hub (LCH) has employed a Community Development/Engagement Worker since 2022, building relationships with local residents and listening to people’s concerns and hopes for North Leatherhead. This has led to the development of a number of successful community-led activities, including our weekly non-contact boxing and football training sessions for children and young people. More recently, we set up a Residents’ Panel and carried out a large-scale Community Survey, to help ensure that LCH is always listening to local residents and guided by local priorities.

This role is a vital element of LCH’s strategic vision for the next three years and beyond:

· cultivating community – offering a safe space for community activities that strengthen mutual support networks.

· growing capability - equipping local residents with the skills and confidence to bring about positive change in their community.

· fostering connections - acting as a focal point for collaborative working between local charities, agencies and businesses.

Our community development work is particularly focused on “growing capability”, recognising the importance of focusing time and energy into listening, encouraging and empowering others, and offering opportunities for local residents to get involved through volunteering, training, and working with us.

LCH is always seeking to be shaped by the desires and needs that arise within the community, by bringing people’s ideas into action and giving residents a voice in decisions affecting the local area. As a charity, we are also working towards residents being involved in every aspect of the governance of LCH, whether as trustees or on the management and operations teams.

Context

North Leatherhead is in the top 10% most deprived neighbourhoods in Surrey, with relatively high rates of poverty, economic inactivity, poor physical and mental health, and social isolation; all these issues have been exacerbated by the lack of community provision and damaging impact of the closure of the children’s centre and other community buildings in recent years.

Leatherhead Community Hub (LCH) was set up in July 2020 as a dedicated community centre in North Leatherhead. LCH provides opportunities for people to come together socially and build community, as well as giving our partner organisations a permanent base from which to offer critical support to local residents. Our mission is to create a safe, welcoming space at the heart of the community, where people of all ages can connect, learn, have fun, and find the support they need to thrive. The Hub attracts around 3,500 visitors a month to our affordable café and the many other community activities run by LCH and other community groups.

Description of role:

We are looking for someone who is capable of running community projects, but who is keen to involve others and gains most joy and satisfaction from developing leaders and volunteers from within the local community and seeing them grow and succeed in their roles.

In this role, you will be responsible for engaging and empowering the residents of North Leatherhead to facilitate positive change for the local community, by:

1)   overseeing existing community projects, and encouraging the involvement of local residents in supporting, running, and leading these projects;

2)   equipping local residents with the skills and confidence to initiate and run new community-led events and activities;

3)   facilitating and growing our Residents’ Panel to play a key role in the governance and running of LCH, with a view to appointing several trustees from the local community.

4)   promoting dialogue and collaboration between local residents and service providers, enabling people to have a greater say in decisions affecting the community;

5)   supporting the management team and trustees in prioritising LCH’s resources to best serving the desires and needs of the local community.

6)   subject to experience, we would also like the postholder to help with, or lead on, our social media alongside volunteers from the local community - although this is not an essential requirement for this role.

You will be employed by Leatherhead Community Hub, using the Hub as a base for networking, capacity-building, and community-led activities, whilst also reaching out and making connections with other sections of the local community. This role will require you to have a regular presence at LCH and in the wider community.

You will work closely with local service providers and other community organisations, including the council, housing association, and GP practices, as well as LCH’s core partners: Citizens Advice Mole Valley, EDGE Disability, Good Company Surrey (Foodbank), Link 2030, Mid-Surrey Community Fridges, The Gathering Church, and The Hive (a creative arts project). You will help promote a collaborative and participatory approach to supporting the community, seeking to ensure that local residents are directly engaged in initiatives aimed at meeting the needs of the North Leatherhead community.

You will be member of LCH’s Management Team, and line managed by the Managing Director, Tom Sefton, with advice & support from one of our Trustees and Co-Founders, Jenny Moore, who has worked in this community for over 20 years.

This role is partly funded by a multi-year grant from the National Lottery’s Reaching Communities Fund, which includes a number of specific objectives which you will be responsible for delivering, including: growing our youth sports projects, supporting more community-led activities, establishing our Residents’ Panel; and increasing local representation on our Board of Trustees. 

 Requirements of the postholder: 

Essential:

· Excellent listening skills – friendly and approachable, with the ability to connect with people from a wide range of backgrounds and make them feel supported and valued.

· A proven ability and desire to motivate and support people to use and develop their strengths and skills for the benefit of the wider community.

· Good networking skills and experience of working well with other organisations to achieve positive change for the community.

· Experience of volunteering and/or working in a range of community settings.

· Strong organisational and time management skills, and good IT skills.

· A positive and creative approach to work – able to handle new or competing demands and work on own initiative without close supervision.

· A willingness to work flexibly, including occasional evening and weekend meetings and events.

· A firm commitment to the vision, mission and values of LCH.

Desirable:

· Previous experience of working as a community development worker or similar role. 

· An understanding of the principles of asset-based community development and/or other participatory approaches to community development.

· Experience of training and supporting volunteers.

· Demonstrable experience in developing and running community-led events and activities, in a voluntary or paid capacity.

· Experience using social media to raise awareness, engage local communities, and promote activities or events.

· Experience of living, working and/or volunteering in the local area.

How to apply:  Please send your CV and a cover letter (no more than 400 words), explaining why you would like this role and how you meet the job requirements.

 Posted on: 24th August 2026

Closing date: 23rd September 2026

Interview date: 30th September 2026

Role Context

Recovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community.  Staff are employed by both organisations but work together collaboratively and as a team.

Role Purpose

You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference.

You will work with people prior to discharge from mental health hospital and then support the person get the care they need so they can recover in the community. We want to enable people to feel connected within their communities – to services, friends and family.

This role will work with a small but intensive caseload (max 15 cases) to focus on:

· Get people home: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community.

· Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover.

· Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.

Main responsibilities:

· To provide support to people that are ready to be discharged from inpatient psychiatric care to return to the community with the services and resources they need to recover.

· To work alongside people post-discharge, in their community setting to ensure they get what they need to stay well.

· To effectively and independently manage a small but intensive caseload (max 15 cases), being flexible to people’s needs and short-term changes in schedule.

· To work in a person-centred, trauma informed and culturally appropriate way that enables people to effectively engage with services and make sustainable links in with their communities.

· To use your knowledge of community care, policies, legislation and statutory services to get people the support they need to recover and stay well.

· Identify when people need referrals to secondary services and make appropriate referrals.

· Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.

· Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day).

· Build relationships with key professionals to ensure individuals achieve their goals (e.g. inpatient staff, social care, CMHTs, community services etc).

· Effectively engage in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings.

· Support the development of a supportive and productive referral route into and out of the service.

· Support the development of this new service, responding professionally to changes as we improve and evolve our working practice collaboratively.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.

Are you passionate about making a direct financial difference in the lives of unpaid carers?

Join the Carers’ Hub Lambeth team and help ensure carers across our borough receive the financial recognition, stability, and specialist support they deserve.

In this vital role, you will deliver specialist, high-quality welfare and disability benefits support across our Young Carers and Adult Carers teams. Working directly with unpaid carers and their families, you will help maximise household incomes, navigate complex benefit systems, and ensure their rights are upheld.

What you’ll be doing:

• Specialist Casework & Income Maximisation: Deliver 1-to-1 welfare benefits casework, carry out calculations, complete application forms, and support carers through mandatory reconsiderations and appeals (covering PIP, Carer’s Allowance, Universal Credit, Attendance Allowance, etc.).

• Workshops & Outreach: Design and facilitate engaging information workshops and drop-in sessions (online and face-to-face) on key benefit topics affecting carers.

• Collaborative Support: Respond to internal and external referrals (from health, social care, and voluntary partners), working closely with team leaders to support particularly vulnerable carers.

• Partnership & Impact: Maintain accurate case records, track outcome metrics (e.g., financial gains), and represent Carers' Hub with local statutory and voluntary services.

What we are looking for:

• Benefits Expertise: In-depth, practical knowledge of the UK welfare benefits system and proven experience delivering 1-to-1 casework, form-filling, and reconsideration support.

• Strong Communicator: Excellent written and oral skills with a knack for breaking down complex benefit regulations into clear, understandable advice.

• Organised & Database Literate: Confidence managing a busy caseload, prioritising deadlines, and using CRM databases (e.g., Charity Log) and benefit calculation software.

• Empathetic & Inclusive: A genuine commitment to carers' wellbeing, safeguarding protocols, and non-judgmental, inclusive support.

About Carers' Hub Lambeth

Unpaid carers make huge sacrifices to look after loved ones, often facing steep financial, emotional, and practical challenges. At Carers' Hub, we work to limit these obstacles by raising awareness, influencing local policy, improving carer wellbeing, and connecting carers to essential resources and networks.

We are an Equal Opportunities Employer and warmly welcome applications from carers, disabled people, ethnic minority communities, LGBTQ+ individuals, and South London residents. As part of our disability commitment, we guarantee an interview to any disabled applicant meeting the essential criteria.

Ready to apply? Download our full Application Pack for detailed person specifications and instructions on how to apply. We look forward to hearing from you!

Closing date: 9am Wednesday 7th October
Interviews will take place on Thursday 15th October at 336 Brixton Road

Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.

Our dedicated, school-based Link Workers coordinate bespoke, strengths-based support through our trusted partners, from counselling, tutoring and engagement opportunities in sport or art to access to wider community and early help support where needed. By mobilising trusted relationships and coordinating support across the local system, we help young people flourish, building confidence, skills and a positive future. Founded in West London, AllChild is now expanding to new places to create lasting, place-based change.

We’re seeking people in the Greater Manchester area with a genuine passion for supporting children and young people, strong intrinsic motivation and high personal standards. If that sounds like you, we’d be delighted for you to join our team.

For further information and details on how to apply, please visit our website via the Apply button.

Closing date: 11 September 2026.

We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.

Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.

Our dedicated, school-based Link Workers coordinate bespoke, strengths-based support through our trusted partners, from counselling, tutoring and engagement opportunities in sport or art to access to wider community and early help support where needed. By mobilising trusted relationships and coordinating support across the local system, we help young people flourish, building confidence, skills and a positive future. Founded in West London, AllChild is now expanding to new places to create lasting, place-based change.

We’re seeking people in the Greater Manchester area with a genuine passion for supporting children and young people, strong intrinsic motivation and high personal standards. If that sounds like you, we’d be delighted for you to join our team.

For further information and details on how to apply, please visit our website via the Apply button.

Closing date: 11 September 2026.

We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.

Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential, and impartial advice since 1972 and helped over 8000 local people last year.

We are looking for an enthusiastic, reliable and confident person to join us in delivering a new project based in local GP Surgeries. The ideal candidate will provide a Social Prescribing Link Worker service, to patients of Ascent Primary Care Network (Ascent PCN) in Milton Keynes, working to support patients and staff at each of their 3 medical centres across the area.

The Link Worker will take referrals from the PCN’s practices, and from a wide range of external agencies, and through self-referrals. They’ll work with people to identify issues that affect their health and wellbeing and co-produce a simple personalised care and support plan that connects them to non-medical community-based activities, groups and services that meet practical, social, and emotional needs.

This is a challenging role, managing a demanding caseload, working to strict quality standards and playing a full part in multi-disciplinary team of health and social care professionals. Successful candidates will be able to ensure that all work is compliant with our contract funder – Ascent PCN, and Citizens Advice standards.

Applicants need to be:

• Computer-literate, although training on our case recording systems will be given.
• Able to travel between each of the 3 surgeries in Milton Keynes.
• Confident in working to performance targets.
• Able to show good communications skills, both written and verbal. These are essential in the role, as are excellent customer service skills with a non-judgemental approach.
• Prepared to work independently and from a variety of community-based locations.

A minimum of 12 months’ experience in a social prescribing role or an agency providing advice, support and signposting (or similar setting) is desirable.

The successful Applicant/s will be asked to undergo an Enhanced Disclosure and Barring Service (DBS) check.

Closing date: Sunday 20th September 2026

Join our Housing First team and make a lasting difference to people experiencing homelessness and multiple, complex needs. As a Housing First Worker, you will provide personalised, trauma-informed support to individuals in their own homes, helping them build independence and sustain long-term tenancies. You will develop person-centred support and safety plans, manage risk, work closely with partner agencies and build strong support networks around each resident. Using a compassionate, strengths-based approach, you will empower people to achieve their goals, connect with their communities and create lasting positive change.

Main Purpose Of Job:

The Housing First Worker is part of a small dynamic team delivering a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.

Please use the link below to learn more about the principles of Housing First:

The Principles of Housing First | Homeless Link

Main Areas Of Responsibility:

• Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies.
• Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information.
• Liaise with other agencies to facilitate access to support.
• Regularly review the person-centred support plan to update, record and monitor progress of caseload.
• Build and maintain networks with staff from other stakeholders building support around eacjh of our housing first residents.
• Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.
• Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
• Promote, and encourage peer involvement within the service.
• Complete dynamic risk assessments and maintain own safety by following lone working procedures.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

£37,500 per year, 35 hours a week Mon-Fri, permanent, based in SE22 Southwark London.

Minimum 3 days a week office/community based.

As Service Coordinator, you will play a key role in ensuring older people access high-quality, person-centred support. You will coordinate and deliver services, build relationships with partners, referrers and volunteers, and help shape new projects that improve wellbeing and reduce isolation across the community.

Responsibilities include:

· Coordinating our Information and Support service.

· Line managing the Information and Support Facilitators.

· Being the operational point of contact for the Ageing Well Southwark contract.

· Managing and developing projects.

· Coordinating befriending, groups and social events.

We value personal and professional experience, and this role could suit somebody with a background or interest in community development, social prescribing, health and social services, advice services or any number of related areas.

Essential requirements include:

· Substantial experience (typically gained over three years or more) of working directly with people who require support.

· Knowledge of the challenges older people experience and the social care environment.

· Ability to support and line manage specialists delivering an information service.

Before applying, please read the full job description and person specification attached.

To apply, click on the Redirect to recruiter button at the top to submit a CV and a cover letter explaining why you are interested in the role and how you meet the person specification. Please note that applications that do not contain both the CV and the cover letter cannot be considered. All applications will be assessed by humans; if you use AI, please make sure that your application reflects your own unique experience and skills.

If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you.

Deadline for applications: Monday 28th September 2026, 5pm

In-person interviews: Thursday 8th October 2026

We’re looking for an inspiring Head of Community Delivery to join our London-based team. This is a senior leadership role within our Delivery Team, where you’ll play a key part in shaping and delivering AllChild’s place-based programmes, ensuring they create meaningful and lasting impact across your region.

Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.

For further information, please view the Job Pack.

To apply, please visit our website via the Apply button.

Closing date: 25 September 2026.

We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.

The Baobab Centre is a non-residential therapeutic community supporting unaccompanied minors who have experienced human rights abuses and are seeking asylum, refugee status and settlement in the United Kingdom.

The role of a Therapeutic Community Caseworker at the Baobab Centre is to support unaccompanied asylum seeking and refugee adolescents and young adults to access care, basic rights and entitlements and to support their social development and rehabilitation.This role involves working closely with the clinical key worker of each young person and with our wider multidisciplinary team. As a Caseworker you will aim to empower individuals to build stable, independent lives in the UK, including by supporting them to communicate their views, needs and experiences in decision-making processes, and supporting them to make challenges when necessary. Caseworkers assist young people to make effective choices about what happens in their lives and encourage them to speak up and build agency.

Baobab aims to be a non-residential therapeutic community with a holistic and integrated perspective.As a Caseworker, you will play a key role within our multidisciplinary team. We aim to be a thinking organisation and place a high value on shared thinking time and shared responsibilities. Our team work together with each other and with agencies and key individuals in young people’s lives, both within and outside of Baobab. A key aspect of the role is communicating with members of the clinical and admin staff team within the Baobab Centre and with other workers in the network around each young person including social workers, teachers, foster carers, lawyers, hospital consultants, housing and benefits workers. etc. You will strive to develop relationships across networks and advocate access to rights and entitlements for our community members. 

It is critical that as a Caseworker: 

• you have an insight to the backgrounds and experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre and an understanding of the broader context in our society as it impacts on young asylum seekers (including invisibility, marginalisation, discrimination and the fact of waiting in uncertainty for a long time.

• You have an insight in how trauma and the many human rights violations and persecution that most members of our community have experienced impact on all aspects of a young person’s internal and external world. 

• You have an insight in how current immigration rules and social care system procedures act as barriers to rehabilitation, including by restricting access to education, adequate benefits, housing and healthcare provision.

Role Context

Recovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community.  Staff are employed by both organisations but work together collaboratively and as a team.

As the Recovery in Community Worker (Referral and Assessment) you will be supporting people in who have been referred into Greater Manchester Mental Health (GMMH) services but may not meet the threshold for secondary or specialist mental health services. The aim of this work is to ensure that people referred receive the right support at the right time.

You will work closely with the Referral and Assessment team at Greater Manchester Mental Health Trust (GMMH) to take referrals and ensure people get access to the mental health and social support they need.

Role Purpose

You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference. You will be part of a team providing effective person-centred support to people who come through the referral and assessment hub – many of whom often have tried many times to get the help they need.  We want to enable people to feel connected within their communities – to services, friends and family.

You will also be building relationships with NHS and statutory services. The structure of the service is brief intervention (working with people for a short period of time) with a focus on supporting people to connect to community services and resources effectively.

You will be well supported in this role. The service takes a team-based approach, and you will be joining a team of five and you will be supported directly by a Team Coordinator as well as being part of the wider Recovery in Community Service.

We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.

Main Duties and Responsibilities

· Take referrals from the GMMH (Greater Manchester Mental Health) Referral and Assessment Hub and build trusting relationships with people so that they receive the support they need to recover and stay well.

· Build relationships with other key professionals to ensure individuals achieve their goals (e.g. GPs, social care, community services etc).

· Support the development of a supportive and productive referral route into and out of the service, managing exit from the service safely.

· Support the development of this new service, responding professionally to changes as we improve and evolve our working practice collaboratively.

· Provide a trauma-informed service to people: listening, offering safety, choice and empowerment to the people you support so they can effectively engage with services and make sustainable links in with their communities.

· Identify and deliver appropriate interventions.

· Identify when people need referrals to secondary services or specialist mental health services and make appropriate referrals.

· Independently travel to visit people in a range of settings across in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.

· To integrate effectively with colleagues at Manchester Mind, taking a “one team approach” to deliver a seamless service, understanding the different roles in the Recovery in Community team and recognising each other's strengths.

· Maintain accurate and up-to-date case notes and records using agreed case management systems, following standard operating procedures.

· Support people to engage in our service through coproduction, engagement events and feedback forms.

· Contribute to service reporting, monitoring and evaluation as required.

· Identify additional needs that people have and highlight them to Manchester Mind with a view to sharing them with Greater Manchester Mental Health Trust and commissioners.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.