Live volunteer volunteer roles

Looking for an exciting opportunity to make a tangible difference in the lives of Londoners affected by homelessness, while contributing your professional insights to a forward-thinking and compassionate organisation? Why not join us as our Audit Committee Chair or as a Trustee!

About Evolve Housing + Support

At Evolve, we believe everyone deserves the opportunity to live a safe, fulfilled and independent life. We provide support in London, offering tailored programmes to meet people’s individual needs; including housing, employment and skills training, mentoring and counselling.

We do this through our work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness, campaigning to end street homelessness, and building affordable homes to help people move on to an independent life.

Our company culture: the heart of what we do

We’re proud of our inclusive culture – one where everyone’s voice matters, and where diversity of background, thought and experience helps us make better decisions for the communities we serve. Our mission - to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives. We ensure our values - Honest, Inclusive, Optimistic, Determined, Passionate & Creative inform everything we do.

The opportunities to join us

At Evolve Housing + Support, we are championing opportunity, dignity and independence for people affected by homelessness – a cause that may resonate with you and encourage you to lend your strategic oversight and financial skills to our Board.

We are looking for a new Audit Committee Chair and two Trustees to join our Board and play a key role in shaping our governance and strategic direction.

As our Audit Committee Chair, you’ll ensure we maintain the highest standards of financial stewardship, carry out all our affairs effectively under all regulatory bodies, while keeping our mission and values at the heart of decision-making through your leadership.

The Trustee roles present the opportunity to play a crucial part in the successful running of our organisation, in partnership with the leadership team, upholding excellent governance using your professional skills. 

Who are we looking for?

We are particularly interested in speaking with people who are able to lead and inspire, who also have the strategic and analytical thinking skills to lead through periods of change, and who can communicate effectively with a wide range of stakeholders and audiences.

You’ll need to have the ability to proactively support the values of Evolve Housing + Support, have a strong understanding of good governance practice along with a financial or HR background at a professional level, and a strong track record in a relevant sector, with empathy for our core customer group.

Don’t think you quite meet all of the specifications? Please don’t count yourself out – we’d still love to hear from you and learn more about you and your interest in joining Evolve!

Sounding good? Here’s how you can apply today!

Please read the Candidate Information Pack for more information before you apply. 

How to Apply:

Eastside People is supporting Evolve Housing + Support in the recruitment of these roles. Please apply by submitting your CV and a cover letter, both in Word doc format.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following: 

• Why are you interested in the Chair/Trustee role at Evolve Housing + Support? 
• Having read the information pack, what relevant experience and skills do you feel you would bring to this role? 

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.

The closing date for applications is Mon 22 Dec 2025. Shortlisting interviews will take place shortly after and shortlisted candidates will have an interview with Evolve during the week beginning 12 January 2026.

We look forward to hearing from you!

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

Join the Fight for Change – Help Us Build Stronger, More Inclusive Communities

WBC Cares UK is dedicated to transforming lives through the power of boxing. We use sport to empower young people, support those with disabilities or mental health challenges, and uplift individuals facing poverty, homelessness, and social exclusion. From community-based gyms to school outreach, mentoring, and essential aid, our mission is rooted in compassion, inclusion, and resilience.

We’re looking for a passionate and proactive Volunteer Marketing Lead to help amplify our impact. In this role, you'll be instrumental in supporting the team in organising our programmes, delivering hope, empowerment, and practical help to communities across the UK.

Your Role:

• Enliven our brand
• Identify new segements we can serve
• Increase our reach within the community
• Communicate our message and services
• Help us reach more people able to benefit from our services
• Support our team with day-to-day communication and promotional needs
• Manage all aspects of our brand and programme promotion

What We’re Looking For:

• Marketing and marketing communication background
• Strong organisation and attention to detail
• Self-driven 
• Friendly and respectful communication style
• Competence in IT
• 4-10 hours per week, flexible

What You’ll Gain:

• Contribute directly to improving lives in your local community
• Develop marketing and marketing comms skills
• Work alongside a warm, values-led team
• Make a real difference in a supportive, flexible role

About Crawley Open House

Crawley Open House provides vital support and services for those suffering the effects of homelessness, unemployment, loneliness, discrimination, or other forms of social exclusion in Crawley and neighbouring areas.

Trustee Opportunities

We are now seeking dedicated, passionate, and skilled individuals to join our Board of Trustees. As a Trustee, you will play a key role in shaping our future — sharing your expertise, guiding our strategy, and helping us continue to deliver life-changing support to some of the most vulnerable people in our community.

If you want to make a real difference and be part of an organisation that truly transforms lives, we’d love to hear from you.

Ideal candidates will have a strong interest in adult education, benefits systems and fundraising and a genuine commitment to contributing to social change.

We are looking to appoint more than one Trustee and welcomes expressions of interest from individuals with experience in one or more of the following areas:

Adult Education

Benefits System

Fundraising

IT infrastructure

Local/Central Government

Social Housing

Immigration

Trustees are responsible for a full range of Trustee duties including strategic oversight of Crawley Open House, financial accountable (we have a dedicated treasurer), planning and monitoring, transparency and accountability and we would ask you to volunteer within the charity at least once a year.

In line with its commitment to inclusion, Crawley Open House actively welcomes applications from individuals of all backgrounds, including underrepresented groups across age, ethnicity, geography, physical ability, and socio-economic experience.

For further information and details on how to apply, please visit the Crawley Open House

Charity no. 1048919

We are looking for a dedicated Volunteer Treasurer to join our Board of Trustees and help guide the financial well-being of the charity as we grow and respond to increasing need. Becoming a Treasurer at Shiloh means more than just numbers. You’ll be helping us build stronger futures for some of the most vulnerable people in our community. It’s a chance to use your skills for good and to be part of a dedicated, friendly team.

As Treasurer, you will:

• Work closely with the Board, Chief Executive, and Finance Manager

• Ensure our finances remain sustainable, compliant, and transparent

• Be part of a passionate team committed to lasting change for people affected by homelessness

General Responsibilities of a Trustee

• Ensure the charity focuses on its purpose and all activities align with its aims and objectives

• Comply with the governing document and meet all legal requirements

• Act in the charity’s best interests

• Prepare for meetings, seek advice when needed, and make informed decisions

• Contribute to Shiloh’s strategy and policies, and support and guide the Chief Executive and staff team

Specific Responsibilities of the Treasurer

• Ensure the charity’s financial affairs are legal, constitutional, and in line with accepted accounting practice and Charity Commission guidelines

• Oversee accurate record-keeping and effective financial procedures and controls

• Lead the Finance Sub-Group (with the CEO and Finance Manager) to monitor financial health and report key updates at Board meetings (e.g. income/expenditure, balance sheet, cash flow, reserves)

• Oversee the timely preparation of the annual budget and recommend its adoption to the Board

• Guide trustees in assessing the financial viability of plans, proposals, and feasibility studies

• Ensure financial resources meet both present and future needs

• Maintain a robust overview of financial risks facing the charity

• Oversee the production of financial reports, returns, accounts, and independent examinations

What We’re Looking For

Knowledge and Understanding

• Experience in charity finance and fundraising

• Financial qualifications (desirable)

• Previous Treasurer experience (desirable)

• Trustee board or committee experience

• Knowledge of restricted, unrestricted, and designated funds

• Knowledge of Gift Aid

• Understanding of governance and the voluntary sector

• Awareness of the legal duties, responsibilities, and liabilities of trusteeship

Key Skills and Abilities

• Strong analytical skills to assess proposals and financial implications

• Ability to lead Finance Sub-Group meetings ahead of Board meetings

• Availability to provide occasional ad hoc support to staff on finance-related queries

• Able to build strong relationships and act as an ambassador for Shiloh

• Collaborative team player who values diverse perspectives

Personal Attributes

• Commitment to Shiloh’s vision and values

• Good listener, open to feedback and other perspectives

• Positive, problem-solving attitude

• High integrity and commitment to the Seven Principles of Public Life: selflessness, integrity, objectivity, accountability, openness, honesty, leadership

For over 70 years, Age UK Lambeth has been at the heart of the community, supporting older people to live well, stay connected, and feel valued. Last year, our services supported over 6,700 older people in Lambeth and we are proud of our work and our history. We are excited about the future, and we need passionate individuals to help us shape it.

We are seeking new Trustees to join our Board and play a vital, strategic role in guiding our charity’s work. We actively encourage applications from individuals of all ages, backgrounds, genders, and professional experiences, as diverse perspectives are crucial to serving our community. If our vision, mission, and values resonate with you, we welcome your application.

Treasurer (Trustee) – Share Your Heart of Gold with SUNSHINE

Loneliness is one of the fastest-growing epidemics of our time. Across London, thousands of people feel isolated, disconnected, and unseen. At SUNSHINE, we believe no one should feel alone. Our mission is to bring sunshine into people’s lives through grassroots, community-led programmes that spark joy, foster friendships, and transform lives.

We are now seeking a Treasurer to join our Board of Trustees and lead on the set-up, development, and management of all financial aspects at SUNSHINE. This is a pivotal role ensuring our charity is financially sustainable, well-governed, and equipped to grow its impact across London.

Why This Role Matters

Strong financial management is the backbone of any successful charity. As Treasurer, you will safeguard SUNSHINE’s resources, ensure transparency and accountability, and help us build a resilient organisation that can deliver joy and connection for years to come. Your leadership will give confidence to funders, partners, and volunteers that SUNSHINE is a charity they can trust.

What You’ll Do

• Lead financial management: Establish and oversee systems, controls, and reporting for SUNSHINE’s finances.

• Guide the Board: Provide financial insight and advice to fellow Trustees, supporting strategic decision-making.

• Ensure compliance: Oversee budgets, accounts, and statutory obligations, ensuring SUNSHINE meets charity governance standards.

• Support sustainability: Help identify funding opportunities and ensure resources are used effectively.

• Champion transparency: Build confidence among stakeholders by ensuring clear, accurate financial reporting.

Who We’re Looking For

We welcome applications from people with a Heart of Gold who believe in community, joy, and togetherness. Ideally, you will bring:

• Experience in financial management, accounting, or charity finance.

• Knowledge of charity governance and compliance (desirable but not essential).

• Organisational skills to set up and manage financial systems and processes.

• Leadership qualities to serve as a Trustee and guide SUNSHINE’s strategic direction.

• A commitment to impact and a passion for tackling loneliness.

Join Us

At SUNSHINE, the Treasurer is more than a financial manager — they are the guardian of sustainability, the steward of trust, and the architect of growth. Together, we can turn the tide on loneliness and create a London where everyone feels part of something bigger, brighter, and more joyful.

Step forward. Shine bright. Share your Heart of Gold. Because when you lead our finances, you’re not just balancing books — you’re helping bring sunshine into countless lives.

SUNSHINE

Loneliness Charity in London

Urban Youth Needs a Trailblazer

Lead the movement. Shape the future. Empower young people.

Urban Youth is a brand‑new youth work charity in inner London, and we’re here to spark change for young people aged 11–19. We’re building spaces full of energy, positivity, and opportunity—where young people can discover themselves, connect with others, and grow into their best selves.

Now we need someone bold, passionate, and visionary to run Urban Youth with us.

The role:

• Volunteer commitment: 5 hours per week minimum (with loads of flexibility).

• Lead from the front—drive our charity forward with energy and vision.

• Shape programmes that inspire, empower, and make a real difference.

• Be the heartbeat of a new movement in inner London.

What we’re looking for:

• Someone with passion, vision, and leadership.

• A person who thrives on empowering others and building community.

• A changemaker who wants to leave a legacy and help young people shine.

What you’ll get:

• The chance to lead something brand new and exciting.

• Flexibility to fit volunteering around your life.

• A supportive team that believes in your ideas and energy.

• The joy of knowing you’re making a real impact in young people’s lives.

Ready to step up?

If you’ve got the drive, the passion, and the vision to lead Urban Youth, we want to hear from you. This is your chance to be the spark that lights up a whole generation.

Get in touch today—let’s build something unforgettable together.

URBAN YOUTH

FareShare Greater Manchester is looking for volunteer Driver's Assistants to join our busy friendly delivery team with redistributing tonnes of surplus food a month to charities and community initiatives across Greater Manchester.

FareShare is a national charity fighting food poverty and global warming by tackling food surplus. We source overstocked food from retailers and manufacturers and engage many volunteers to help re-distribute it to over 220 frontline charities and community groups across Greater Manchester. These groups, in turn, provide meals to vulnerable people experiencing food poverty, individuals who are homeless, families, and people who are unemployed or socially isolated. This food would otherwise have gone to waste, so we are simultaneously supporting people in need and reducing greenhouse gas emissions.

Key responsibilities

Working closely with the driver of a temperature-controlled 3.5 tonne Mercedes Sprinter van to deliver surplus food orders to the premises of the benevolent projects we support. 

Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are:

• Reliability and ability to commit to pre-agreed volunteer shifts (ESSENTIAL)

• Physical fitness, to take on moving and handling of food orders

• Ability to follow procedures and instructions

• Good verbal communication skills

• Interest in the work of FareShare Greater Manchester and our values

• High respect for Health & Safety procedures and standards

In return you will gain:

Career and CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday, 8:30am to 4:30pm. 

Driver and Driver’s Assistant shifts begin at 8:30am. 

We welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

Would you like to help end food poverty and tackle climate change and CO2 emissions in Greater Manchester, whilst at the same time gaining valuable CV-enhancing experience and skills?

What we offer you

Induction, training and support from the staff of FareShare and its parent charity, EMERGE 3Rs.

Practical experience and transferable skills in warehousing and food redistribution.

A reference after 2 months with us.

An understanding of warehousing and logistics, and the importance of food surplus and recycling initiatives.

Expenses
We reimburse travel expenses up to £6 for car drivers, and up to £5 for public transport costs.
Up to £3 is given towards the cost of lunch if a volunteer has special dietary requirements. (We provide lunch for our volunteers, so will contribute towards the cost of a volunteer's meal, should they bring their own, if what we are offering in the canteen isn't considered suitable; for example, a diet that's restricted for reasons of health, religion, or ethics).

About Us
As a sustainability charity, we take surplus food that's donated to us and redistribute it to people in need.
The front line initiatives we support include food banks, schools, community groups and charities who, in turn, help people who are disadvantaged by poverty.

Our vital work supports people experiencing extreme hardship and prevents perfectly good food going to landfill, where it would otherwise contribute to climate warming. 

We need helping hands in our busy warehouse to receive and catalogue supplies, to load and unload vans, and to prepare orders for delivery. In return we offer training and support to help you obtain skills and experience to boost your CV if you are seeking work. If you're not looking for employment, volunteering with us is rewarding in many other ways; offering an opportunity to help tackle hunger, food waste and global warming, and to make friends, keep physically active and support your community.

This role is vital to the work of FareShare, ensuring that the food in our warehouse is correctly sorted, labelled and organised into orders placed by our charities and community groups.

It is perfect for someone who is:

a) Looking for experience and skills to gain employment in the food industry, warehousing and customer service.
b) Wanting to help their community and/or help tackle global warming.
c) Looking for a practical activity. 
d) Wanting to make new friends.
e) Wanting to keep busy and/or physically fit.

Our volunteer opportunities are available Monday to Friday, for a whole or half day, with shifts between 8:30-am - 12:30pm and 12:30 - 4:30pm. Volunteers are typically involved for one day a week. We are flexible around the hours you can offer us.

What will I be doing?

Receiving, sorting, cataloguing and storing chilled and ambient surplus food in a warehouse, and preparing orders for delivery.

Ensuring food quality and safety by checking ‘use by’ and ‘best before’ dates.

Sorting and unpacking deliveries; categorising and recording food.

Assembling food orders placed by charities and community groups.

Maintaining health and safety and food hygiene standards. 

Helping with cleaning and other tasks identified by warehouse staff.

Person Specification: 
You must:

be reasonably physically fit to carry out tasks, including lifting and loading.

have a good command of English in order to understand and follow instructions and health and safety rules. 

have basic literacy and numeracy skills to record quantities and types of food donated.

be able to work in a manner that respects Health and Safety standards.

be happy to complete tasks independently according to instruction.

be positive, friendly and enthusiastic about tackling food waste and food poverty.

be reliable and able to commit to an agreed session/day.

Where is the opportunity based?
We are located in our brand new depot at Maynard House, New Smithfield Market, Openshaw, Manchester M11 2WJ.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us.
This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles.
We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Manage a small team of remote, part time volunteers

• Develop, review and maintain HR policies & volunteer handbook

• Ensure compliance with employment laws, regulations and GDPR.

• Partner with the wider HR team to ensure alignment and compliance with policies, processes and training.

Requirements

• Strong knowledge of UK employment laws and practices and its relevance in a volunteer led organisation.

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Previous volunteering experience or experience in any kind of start up desirable

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations. We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience.

Your contribution will be recognized through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Give Back to Children in Your Community with The Kids Network

Are you looking to donate your skills, give back to your community, or find a meaningful way to use your time? The Kids Network offers a unique opportunity to make a significant impact on the lives of children while practicing your skills and connecting with others.

If you already have experience in mentoring, education, psychology, or related fields, The Kids Network provides an ideal platform to use and donate your skills. By becoming a mentor, you can actively practice your learned skills and see the direct impact of your efforts on the children in your local community and provide support to those who need it most.

Why Choose The Kids Network?

• Active Skill Application: Our programme allows you to apply your expertise in real-world settings, enhancing your practical experience.
• Structured Support: We provide comprehensive training and ongoing support, ensuring you can make the most of your skills.
• Proven Impact: With 100% of children reporting increased wellbeing, you’ll see tangible impact from your mentoring.

Impact on Mentees

• Building Confidence: Help children in your community develop self-assurance and resilience.
• Creating Opportunities: Provide guidance that helps young people navigate their challenges and seize opportunities.
• Strengthening Community: Contribute to the overall wellbeing of your community, fostering a sense of belonging and support.

Connection

• Personal Fulfilment: Experience the joy and satisfaction of making a positive impact on a child’s life.
• Meaningful Relationships: Form a strong bond with your mentee, providing guidance and support through fun and engaging activities.
• Community Engagement: Participate in mentor meet-ups and group activities, connecting with other mentors and mentees.

Your Role as a Mentor

As a mentor, you will hold weekly one-on-one sessions of 1-3 hours for the duration of 12 months. You will help build confidence, resilience, and help your mentee manage feelings through a series of fun experiences and activities. Whether you’re playing games or discussing goals, you’ll be making a difference in a child’s life by developing the tools for a positive future.

Join Us Today

Whether you're wanting to use your expertise, eager to give back and make an impact, or looking for purpose and connection, The Kids Network offers a meaningful way to contribute. Volunteer with us and become part of a community dedicated to fostering positive futures for children and mentors alike.

For more information and to apply, visit The Kids Network website

Lead with Legacy: Become a Multi-Cadet Unit Manager (Deputy Area Officer)

Ranger Cadets is calling visionary leaders to step forward.

We are seeking Multi-Cadet Unit Managers (Deputy Area Officers) to guide and inspire cadet units across an area of England local to where you live.

About Ranger Cadets:

Ranger Cadets is a new uniformed youth work organisation dedicated to equipping young people with essential life skills, tools, and opportunities to become active citizens who make a positive contribution to society. Through training, service, and ceremonial identity, cadets grow in confidence, resilience, and pride—building a legacy of community impact.

Your Mission:

• Command with dignity: Manage at least two cadet units, ensuring weekly training and ceremonial excellence.

• Mentor with purpose: Support the training and shadowing of new volunteers, guiding them into the Ranger Cadets tradition. Especially Officers In Charge of Cadet Units (Cadet Unit Managers), giving your advice and experience.

• Inspire with vision: Shape the future of young people through leadership, service, and community engagement.

Your Path to Advancement:

After 12 months of service, you’ll have the opportunity to rise in rank to Area Manager (Area Officer). In this role, you will:

• Lead a group of cadet units.

• Support, guide, and empower Cadet Unit Managers (Officers in Charge).

• Carry forward the ceremonial identity and community mission of Ranger Cadets.

Why Volunteer as a Multi-Cadet Unit Manager?

• Step into a senior leadership role within a growing national movement.

• Gain mentorship and management experience while shaping new volunteers.

• Make a lasting difference in the lives of young people and your community.

• Be part of a tradition that values honour, service, and legacy.

Call to Action:

If you’re ready to lead multiple units, mentor new volunteers, and rise through the ranks, the Ranger Cadets need you. Become a Deputy Area Officer—your journey to Area Manager begins here.

RANGER CADETS 

#PreparedForLife

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No