Lived experience jobs

We are seeking a meticulous and detail-oriented individual to fill the role of Data Quality Officer within our organisation. This position is pivotal in ensuring the accurate and timely generation of reports that provide insights into our therapy services' performance and impact. The Data Quality Officer, with support from the Operations Manager, will be responsible for developing and maintaining the organisation's data reporting processes from end to end, including gathering data, analysing trends, and presenting findings in a clear and compelling manner.

Working closely with various stakeholders, including management, external funders, staff and therapists, the Data Quality Officer will play a key role in translating data into actionable insights that drive decision-making and demonstrate the effectiveness of our therapy programmes and other services. This position requires a keen eye for detail, strong analytical skills, and the ability to communicate complex information effectively to both technical and non-technical audiences.

A significant aspect of this role involves reporting to external funders, such as government agencies, foundations, and donors. You'll be responsible for compiling comprehensive reports that demonstrate the effectiveness of our programmes and ensure compliance with funder requirements and deadlines.

The ideal candidate will have a passion for data-driven decision-making and a commitment to ensuring the accuracy and integrity of our reporting processes. They will thrive in a fast-paced environment, where they can leverage their expertise to contribute to the overall success of our mission.

The succesful candidate will be based at either our Worthing or Crawley site, based on their preference. Hybrid working arrangements may be available, subject to the needs of the role and the suitability of the candidate.

HR Coordinator

Location: Based from one of our CHAS sites, Hybrid working with time spent between home and our sites in Edinburgh, Rachel House in Kinross, Robin House in Balloch and Stepps.
Salary: £34,680 - £38,760 per annum, pro rata
Contract Type: Permanent, Full Time 35 hours per week
Closing Date: 21/08/2025 23:59

The Vacancy

Are you passionate about people and driven to make a meaningful impact in your community? Come join our team as an HR Coordinator and help support the amazing staff and volunteers making a difference across Scottish families every day.

At CHAS, our HR team support and enable our colleagues across the business to be there for children and their families at the toughest of times. We are now recruiting for a motivated and proactive HR Coordinator to join our team.

In this key role, you’ll champion continuous improvement, develop efficient and compliant processes, and act as the essential link across the team, ensuring smooth collaboration across CHAS and with external partners.”

Key Responsibilities:

• Lead and support the HR Admin team to deliver timely, consistent support.
• Oversee HR processes including recruitment, onboarding, and payroll.
• Resolve complex queries and ensure data accuracy and compliance.
• Collaborating with IT and HR Business Partner to optimise HR systems and support data-driven decision-making.
• Maintain records and produce reports to support decision-making.

What We’re Looking For:

We’re seeking someone who brings a strong mix of experience, skills, and values to help us deliver exceptional HR support across our organisation. You’ll thrive in this role if you have:

• Significant HR experience, including line management.
• Strong organisational skills, with the ability to juggle competing priorities in a fast-paced environment.
• A customer-focused mindset, with a keen eye for detail and a passion for service excellence.
• Advanced knowledge of HR processes and confidence using Microsoft 365 tools, especially Excel, Outlook, and SharePoint.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
• Sound judgement and decision-making, even under pressure and with minimal supervision.
• A positive, proactive approach, with a genuine commitment to our mission and to working collaboratively with staff and volunteers.
• Familiarity and ideally experience with payroll processes would be desirable.  

Why Work With Us?

At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. It’s the unwavering skill, passion, and heartfelt commitment of our HR team that empowers our people to achieve extraordinary impact.

We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh, Rachel House in Kinross, Robin House in Balloch and Stepps.  CHAS offers flexible and family friendly working and are happy to discuss working arrangements that work for you! 

• Professional Growth: You'll have the opportunity to develop your expertise, drive innovation, and make a meaningful impact, with support to continuously grow and enhance your skills. 
• Supportive peers as part of a high-performing, valued team, you'll have the support and opportunity to collaborate with the HR team, wider People Team, and stakeholders across CHAS 

• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support. 

How to Apply

Click apply and you will be redirected to our careers site to complete your application.

Salary: Grade 2 – £28,216 per annum

Location:  Manchester

Hours:  Full time 37.5 per week

Contract: Permanent

Closing Date: Tuesday 26th August 2025 at 11.30pm

We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for Service in Manchester. You could soon be playing a vital role helping people who are affected by the housing emergency.

About The Role

You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role.

About You

You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems.  You have great written and verbal communication skills and enjoy working as part of a busy team.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

About The Team

Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support. The National Legal Team works closely with our national Telephone and Online Advice Service  (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them.

The team in Manchester covers Greater Manchester and provides specialist advice to clients affected by the housing emergency.  We also provide housing rights and homelessness training and targeted advice sessions in the local community, with the goal of empowering local people to take action on housing issues, as well as working in partnership with local organisations to tackle the housing emergency.  We attend court in Manchester to provide advice to clients who are at risk of losing their home.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the three knowledge, skills and experience points in the About You section of the job description, and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Please use real examples and write up to 350 words per point. CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Employer Engagement Worker

30 hour post

Pay rate FTE  £26,802  (for 37hrs) 

12 months fixed term with potential for extension

Location: Bradford

 

Closing date: Friday 22nd August 2025

Unpaid Carers in England and Wales alone contribute around £162bn to the economy through their role as unpaid carers.  They look after a loved one who needs care, without doing this as a paid job, and devote many hours of their time every week to the person they care for.

If you understand how crucial unpaid carers are to the community and are able to articulate their case to engage employers to support them in work -  this is the job for you. 

We are looking for a confident, passionate, articulate person who can communicate in a clear and compelling way to engage Bradford  employers in :

• Identifying carers within their workforce so that they can support the valuable role they play in society
• Encouraging carers to work for them as their needs will be understood
• Encouraging other employers to join a consortium of like minded employers across Bradford to become ‘Carer Confident Employers’

If you think you have the skills necessary to do this role we would welcome hearing from you.

In turn we will support you by helping with desk top research to engage with employers we had historical relationships with and with introductions to external partner organisations who will actively work with you to support this role and this agenda.

Please email your CV and a covering letter stating why you think you are perfect for this role.

We are looking to recruit a Head of Major Projects and Programmes to join our team based at our Midlands site. You will join us on a full-time, permanent basis. In return, you will receive a salary of circa £55,000 per annum. 

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

Purpose of the Head of Major Projects and Programmes role:

We are looking for an experienced Head of Major Projects and Programmes to join the Museum team at an exciting time as we deliver the £28M Inspiring Everyone: RAF Museum Development Programme, supported by the National Lottery Heritage Fund.

You will lead and champion the delivery of this programme and agreed major projects to budget, defined deadlines and to the highest quality standards.

Key responsibilities of our Head of Major Projects and Programmes include:

• Supporting the Senior Leadership Team in the development and delivery of major projects and programmes (capital projects and engagement)
• Project managing agreed major projects and programmes including the Delivery Phase of the Inspiring Everyone: RAF Museum Midlands Development Programme
• Leading and motivating staff and volunteers ensuring plans are progressed successfully
• Being an active member of the Senior Management Group working as part of the team to lead and model good practice across the organisation
• Ensuring effective communication with all stakeholders, both internally and externally to build and maintain partnerships
• Working closely with other departments to deliver museum-wide programmes and objectives
• Working to reduce operational costs and maximise resources whilst maintaining standards of products and services
• Upholding both the spirit and letter of the Museums Association’s Code of Ethics

What we are looking for in our Head of Major Projects and Programmes:

• Demonstrable experience in developing, project managing and delivering major projects (capital and engagement activity) in a museum or heritage environment
• Demonstrable experience in project budget setting and management with budgets of more than £5M
• Is able to inspire team to engage with the long-term vision and purpose of the Museum.
• Delegates decision making to the right level within team
• Willing to make difficult decisions, pragmatically weighing up the complexities against the need to act and demonstrates resilience in communicating and implementing decisions
• Pushes themselves and team to achieve, setting a clear plan and objectives and ensuring they/their team stay focused
• Demonstrates positivity in relation to change and encourages team to embrace change
• Demonstrable experience of developing and delivering National Lottery Heritage Fund supported projects
• Prince2™ Practitioner/ MSP™ Practitioner or equivalent experience

Closing Date: 26th August 2025 at 10am
Interviews will take place on: 5th September 2025 and 10th September 2025

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force's story continues to enrich and inspire current and future generations. We would love to hear from you!

Communications Officer

Are you a creative, skilled, and experienced communicator?

The Communications Team are looking for a new Publications and Design Communications Officer to join the team, working 30 hours per week, on a one-year fixed-term contract.

Position: Communications Officer - Publications and Design

Location: Kidlington/Hybrid

Hours: Part-time, 30 hours per week

Salary: £29,165.87 actual per annum (£36,457.34 to £39,281.04 FTE per annum)

Contract: 1-year fixed term contract (October 2025 – Sept 2026)

Closing Date: Tuesday 19 August 2025

Interview Date: Wednesday 3 September 2025 at Church House Oxford, Langford Locks, Kidlington, Oxford, OX5 1GF

The Role

This role is to publicise the work of the diocese to clergy, laity, communities and parishioners, and shine a light on their endeavours and successes. The team tells the stories of 808 churches and their communities while supporting the other teams and departments in the diocese in sharing their news and projects.

You will play a key role in delivering on-brand and engaging content and will develop, edit, project manage, design, and copy write communications across a wide range of channels. You will work closely with colleagues across the organisation to develop messaging, design, and tone of voice that is appropriate to the audience/channel while ensuring the highest possible editorial standards.

There is occasional weekend and evening working, so some flexibility is essential. Meeting deadlines and prioritising projects will be a core part of this role. The organisation operates a hybrid model, so 60% of your hours will be in the office.

About You

We are seeking someone with established design skills and experience of drafting, writing, proofing, and finalising written content for both online and print purposes. You will be highly organised, technically literate, flexible, and a calm presence in a busy office. You will have an aptitude for eye-catching design and powerful written materials, using our brand and style guidelines.

If you want to join a small, friendly, motivated and welcoming team… they apply today!

You do not need to be a practising Christian or have a faith to work here – around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins this work. All staff do have a desire to make a difference and are aligned with the values of being compassionate, courageous, and contemplative. Familiarity with the work of the Church of England is desirable, but not essential.

Benefits and Rewards:

• 25 days holiday, pro rata, per annum, rising each year by one day to a maximum of 30 days;
• In addition to the statutory UK public holidays, the diocese offers three privilege days;
• Hybrid working;
• Free parking and subsidised on-site café;
• Generous employer pension contribution of 12.5%, including 1% death in service benefit (5% employee contribution);
• Access to wellbeing support via Employee Assistance Programme;
• Enhanced family-friendly policies and a generous sick pay provision;
• An attractive modern working environment.

The successful candidate must have the right to live and work in the United Kingdom.

If you would like to learn more about this opportunity before submitting your application, please feel free to contact the charity. Contact details are available once you start the process.

We want the organisations commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

You may have experience in other areas such as Communication, Publications, Design, Marketing, Marketing and Communications, Communications Officer, Publications Officer, Design Officer, Marketing Officer, Marketing and Communications Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation. 

Working with the pathfinder partnership, you will create, develop and deliver tailored support pathways to women across Greater Manchester who have experienced sexual violence and present with additional complex mental health needs. 

The pathfinder partnership joins up services in the VCSE sector across Greater Manchester (including We Are Survivors, Greater Manchester Rape Crisis & MASH) and works closely with NHS services to provide survivors of sexual violence with increased access to mental and physical health support.

You will:

• Design and develop individually tailored care plans and pathways for clients in the service.
• Undertake individual risk and needs assessments for clients entering the pathway.
• Deliver 1:1 trauma-informed, survivor-centred therapeutic interventions.
• Work within a multi-agency partnership to liaise with other health and social care staff from a range of agencies.
• Accurately record clinical interventions and maintain a high standard of record keeping.
• Engage in monthly clinical supervision and regular line management as directed.
• Provide accurate client reports to pathway partnership that represent the clients’ wishes and needs.
• Participate in the development and implementation of continuous service and system improvement.

Closing date: 9am Friday 5th September 2025
Interviews to take place: Friday 12th September 2025

The Barbican is a multidisciplinary international arts centre in the City of London.

Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.

Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.

Our core values are: Inclusive, Connected, Sustainable, Joyful and Daring. 

The role:

As we enter an exciting new stage of the Barbican’s life, there couldn’t be a better time to join us. Focussed firmly on the future, we’re working on ambitious plans to create better access to the arts, transforming our building and reimagining what an arts centre can be. Through our work on Equity, Diversity and Inclusion, we’ll ensure the Barbican becomes a place where everyone belongs – where creativity, enterprise, and learning coexist, and everybody can achieve their fullest potential.

About the role:

Are you passionate about building strategic, mutually rewarding partnerships that support a vibrant programme of artistic events and learning initiatives?
We’re looking for a Corporate Partnerships Manager to join our dynamic Development Team at the Barbican. This is a fantastic opportunity to manage some of our most high-profile partnerships -including Mastercard’s sponsorship of Outdoor Cinema -while playing a key role in driving new business, shaping innovative partnership offers, and securing impactful collaborations.

In this role, you will:

•    Deliver a portfolio of strategic and multifaceted corporate partnerships across the breadth of the Barbican’s programme
•    Work closely with the Senior Corporate Partnerships Manager to shape standout brand partnerships—identifying bold opportunities, leading high-level negotiations, and delivering exceptional sponsor activations.
•    Oversee the Corporate Membership scheme, ensuring our Members receive outstanding service and value, while nurturing relationships to deepen engagement and unlock future potential.
•    Take on line management and mentoring responsibilities, helping to develop and inspire the team.
This is a multifaceted and rewarding role, offering the opportunity to lead on exciting new partnerships across cinema, theatre, music, exhibitions, and learning events—helping to shape the future of cultural sponsorship at one of the UK’s leading arts centres. 
It’s also an excellent opportunity for someone looking to broaden their experience across new business and account management, while growing their leadership capabilities in a dynamic and purpose-driven environment.

We’re looking for someone with:

•    A strong track record in delivering strategic, multifaceted partnerships—ideally within the arts, culture, or wider non-profit sectors.
•    A creative, solutions-focused mindset and a flair for building compelling partnership propositions.
•    A strong track record in securing new partnership with demonstrable commercial acumen and confidence in pitching, negotiating, and relationship management.
•    Excellent communication and stakeholder engagement skills.

For full details of the role and responsibilities, please refer to the Job Description and Person Specification (JDPS).

Ready to apply?

To apply click on the 'Apply Now' button below.

Deadline for applications is 9:00 am on Monday 8th September 2025. The advert may close ahead of this date if a sufficient number of applications is reached - apply early to avoid missing out.

Please note that we are unable to accept late applications. We regret that we are unable to provide feedback on your application.

The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.

As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.

*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.

What if your next role could help create a legacy for generations to come? What if your strategic vision could grow income and deepen compassion in one of life’s most meaningful causes?

Charity People are delighted to be partnering with Keech Hospice to recruit a thoughtful, driven and passionate Legacy Manager. This is an incredible opportunity to lead one of their most important income streams and take it to the next level.

Title: Legacy Manager
Reporting to: Head of Personal Giving
Salary: £41,750 - £42,794
Location: Keech Hospice, Luton, (with two days per week in the office)
Contract: 37.5 hours per week 
Benefits: Flexible working hours, 29 days’ annual leave plus bank holidays, an additional day of leave after 5 years’ service, pension scheme options, flexible holiday arrangements, employee referral bonuses, free parking, subsidised meals, a cycle-to-work scheme, a health cash plan, employee assistance programme, and exclusive Blue Light Card discounts. 

About Keech Hospice:

Keech Hospice provides free specialist palliative and end of life care for people of all ages. They support adults in Bedfordshire, and children and their families in Bedfordshire, Hertfordshire, and Milton Keynesat home, in hospice, or wherever they’re needed. As a teaching hospice, their exceptional people, training, and facilities are helping local communities to live and die well.

Their belief today is just as strong as it was when they first opened their doors over 30 years ago, because there are no second chances to get it right. That’s why Keech Hospice does everything it can to ensure patients’ wishes are respected, they are supported from diagnosis, and, when the time come, they are helped to die with dignity and peace. As a charity, they rely on their local community for more than 70% of their funding. That means they must raise around £8 million every year to continue delivering free, specialist care to adults in Bedfordshire, and to children and their families in Bedfordshire, Hertfordshire, and Milton Keynes.

Whatever you can do or give, they’re truly grateful. Because with your support, they can continue making every day count.

About the Role:

Reporting to the Head of Personal Giving, the Legacy Manager will lead Keech’s legacy strategy delivering impactful campaigns, shaping supporter journeys, and championing Gifts in Wills across the organisation. You'll manage one Legacy Fundraiser, oversee a £1M+ income stream, and work closely with colleagues across Fundraising, Marketing, Digital, and Leadership to drive long-term growth.

This is your opportunity to:

• Lead and evolve Keech’s legacy strategy to drive pledge growth and long-term income
• Inspire supporters to leave a lasting gift in their Will, delivering thoughtful stewardship from first conversation to realisation
• Manage, support and develop one direct report, helping them thrive and grow
• Work cross-organisationally to embed legacy giving into all supporter touchpoints
• Use data and insight to optimise supporter journeys and campaign performance
• Promote legacy giving across the hospice and wider community, bringing colleagues and supporters with you

Who They’re Looking For:

Keech is looking for someone with the perfect blend of strategic thinking, fundraising expertise.

You’ll bring:

• Proven experience in legacy fundraising (or strong experience in individual giving with legacy involvement)
• Strategic planning skills and confidence designing multi-channel supporter journeys
  A warm and compassionate approach to supporter engagement, especially around sensitive conversations
• Line management or coaching experience, with the ability to motivate and develop others
• Solid data skills: you’re comfortable managing pipelines, tracking results, and driving insight-led decisions
• A collaborative mindset and ability to influence stakeholders across teams
• A genuine passion for the hospice movement and belief in the power of legacy giving

Why This Role?

This is a rare opportunity to lead legacy giving at one of the UK’s most respected hospices. You’ll inspire supporters to leave gifts in their Wills, building long-term income that secures Keech’s future care. Working in a team that values empathy, innovation and impact, you’ll create meaningful journeys and help supporters make one of the most lasting gifts of their lives.

If this sounds like your dream role, we want to hear from you!

How to Apply

Please get in touch with Priya Vencatasawmy at Charity People.

Due to the urgency of this role, we are advertising this position on a rolling basis, which means applications will be shared as and when received if this affects you in anyway, please reach out directly to Priya.

The role will close on Friday the 22nd of August
Interviews to be confirmed

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with

WHAG is a leading Northwest based charity with 40 years' experience of delivering quality support services to vulnerable, homeless women, young parents, men and their families affected by domestic abuse.
 
We support people to overcome their experiences and improve their safety and life opportunities. We give them the information they need to make positive choices about their futures and help develop the skills and resources to take control of their lives, secure their own tenancy and maintain a quality of life for the long term.
 
We are also skilled in delivering relationship training to employers, colleges and schools as part of our mission to end domestic abuse, homelessness, and the breakdown of relationships.
 
WHAG supports and houses people in Rochdale, Wigan, Cheshire West and Chester through some 100 properties across 6 locations. Our dedicated front line teams number 45 working with pride in our values-driven approach and commitment to providing person-led support.
 
About the Role
 
Reporting to the Head of Operations and supported by 6 team leaders and central reporting and administration support, success in this hands-on leadership role is about how you support, coach and develop our capabilities for the future across a diverse range of services and projects.
 
A hands-on and mobile role you provide leadership and support to the services team leaders in each of our service locations and play a key role in developing and enhancing relationships with commissioners.
 
You will guide and support the teams in managing and improving their services so they run to the best of their ability and meet funder requirements. You will coach and innovate our services delivery, identifying and shaping new opportunities to achieve our mission.
 
You will build strong relationships with commissioners and key stakeholders including contract managers, agencies and other bodies offering support to clients to identify new opportunities.
 
You will:
• Bring proven management experience in delivering impact in domestic abuse or similar person-centred services
• Be open and approachable, able to bring empathy, trust and diplomacy to dialogues with staff and the families that we support
• Demonstrate a deep understanding of safeguarding and how to assure its effectiveness
• Have experience of monitoring and reporting against business plans, budgets and KPIs and in developing or contributing successful funding bids
• Demonstrate creativity and imagination in developing and delivering person centred and innovative services
• Be resilient and able to balance competing priorities in a busy work environment
• Be a skilled communicator with a range of audiences and communities and in ensuring communication flows within the teams and across the wider organisation
• Exhibit a demonstrable commitment to equal opportunities and anti-discriminatory practice
• Be passionate about WHAG's aims and ethos and have a high degree of integrity, tact, diplomacy and organisational spirit
• Be a car owner/have access to a car for work purposes and able to commit to the mobile nature of the role
 
We offer:
• A competitive salary with opportunity for further progression in role
• 36 hours per week
• 25 days leave rising to 30 after 5 years with additional holiday purchase options
• Nest pension
• Health Plan including free eye tests, access to counselling reduced gym membership
• Salary sacrifice scheme including cycle to work, tech purchase and charity worker discounts
 
Location: Rochdale (With flexible working)
Contract Type: Permanent
Hours: Full time
Salary: £38,000
Closing Date: 20 August 2025

As provided by the Equality Act 2010 Schedule 9 (Part 1), WHAG are claiming the genuine occupational requirement that the Operations Manager must be female; the role will, from to time to time, be actively engaged with women who have experienced domestic abuse, and it is WHAG's responsibility to prevent any further distress to the women we support.
 
WHAG is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of the people and communities we support. It is important that the WHAG team are representative of these communities, and we warmly welcome applications from all suitably qualified candidates.
 
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
 
You may also have experience in the following roles: Service Manager, Team Manager, Service Development Manager, Operations Coordinator, Programme Manager, Project Manager, Community Services Manager, Support Services Manager, Client Services Manager, Regional Manager, etc.
 
REF-222 972

Responsible to: Youth Work Manager
Rate of Pay: £28,500.00 - £30,674.00 (Dependent on qualifications & experience)
Hours of Work: 40 hours per week (To include regular evening sessions)
Contract Type: Permanent
Work Base: Ripley Blend (Derbyshire) Branch (Regular travel to other sites & locations will be required)
 
Purpose & Scope
“To play a key role in developing and delivering provision in and through our youth branch in Ripley & surrounding areas, so that we effectively engage with disadvantaged and marginalised young people, leaving a lasting impact on their lives and future prospects and that of the wider community.”
 
“To be involved in the delivery of youth work activities, support services, and alternative education opportunities for young people, in a range of settings across Blend delivery sites and locations, designed to create safe spaces for young people that promote their participation and facilitate their personal and social development.”
 
Specific Duties & Responsibilities
 
Service Delivery & Development

• Work closely with the Youth Work Manager and wider youth team in developing and delivering creative, inclusive and needs-led programmes, activities and services for young people that promote their wellbeing and enhance their life chances.
• Actively promote the meaningful participation of young people in shaping the ongoing development of Blend Youth Project service delivery.
• Work effectively across Blend sites and delivery locations in a range of contexts including: open drop-in sessions, alternative education provision, project-based delivery, community projects, detached work, 1:1 mentoring, residentials and school-based work.
• Function as the ‘Lead Worker’ within a variety of delivery contexts and conduct yourself as a role model in youth work practice, providing practice-based support to other staff/volunteers as required.
• Support the planning and delivery of alternative education sessions in a variety of settings as required and directed by the Alternative Education & Post-16 Manager and Specialist Teacher.
• Take a shared responsibility for the day-to-day operations of the Branch, ensuring that young people have access to a range of services that meet their needs e.g. employment support, sexual health services etc.
• Take a shared responsibility for the care, upkeep and management of all Blend premises, equipment and resources, ensuring that routine practices and procedures are implemented and adhered to.
• In the absence of the Youth Work Manager, act as a key point of contact for matters such as Branch premises procedures and protocols.

 
Quality Assurance & Communications

• To be responsible for the timely completion of all session plans, evaluation forms, progress tracking documents and all associated quality assurance documents. 
• Track, record and report upon project progress to support funding monitoring reports / SLA requirements as required.
• Actively participate in producing content and promotional material for use in Blend Youth Project social media platforms, website and offline materials.

 
Self-Management And Professional Development

• To manage your time effectively and efficiently ensuring that the majority of your working time is direct and sustained delivery of face-to-face work with young people.
• To be responsible for the effective planning, organisation and administration of the post, maintaining appropriate records of work planned and undertaken.
• To attend regular supervision sessions with your Line Manager, submitting agendas/reports on agreed timescales.
• To identify your continuing professional development (CPD) needs and undertake training and professional development opportunities as agreed with your Line Manager.

 
Person Specification 
 
Characteristics & Values
Essential

• Has a passion & enthusiasm for young people’s well-being, learning & development.    
• Committed to anti-discriminatory practice in all aspects of work.
• Well organized and able to work effectively alone or as part of a team.

 
Skills
Essential

• Ability to communicate effectively with young people & adults.
• Ability to develop effective and creative learning and development activities, resources, schemes of work and session plans.                        
• Effective ICT skills and competent in the use of Microsoft Office software.
• Excellent time-management, planning and organizational skills.

 
Knowledge
Essential

• Knowledge of Safeguarding and Child Protection procedures.
• Knowledge of Health & Safety & risk assessment issues & procedures.
• Knowledge of and commitment to Equal Opportunities practices.

 
Desirable

• Knowledge of current government policy & practice guidance in relation to young people. 

 
Experience
Essential

• Experience of youth work practice in a range of settings and contexts with individuals and groups of young people, including street-based delivery.                    
• Experience of responding effectively & empathetically to challenging behaviour.        
• Experience of planning, evaluating and reviewing work with young people.

     
Qualifications & Training
Essential

• Nationally recognized JNC Youth Work qualification, with a minimum of two years post qualifying experience.                                    
• Current/relevant CPD record & willingness to undertake further training & CPD training opportunities.

 
Desirable

• Qualified to degree level in a relevant field of study.

 
Other Requirements
Essential

• A full UK Driving License & access to appropriate transport to enable travel within the duties & responsibilities of the post.                          
• A commitment to working regular unsocial hours, including regular evenings.

 
Benefits

• Enhanced Annual Leave
• Company Sick Pay Scheme
• 20% discount in all Lighthouse Charity Shops
• Company Pension
• Employee Assistance Programme
• Access to exclusive shopping and lifestyle discounts
• Christmas Saver Scheme
• Company Events

 
INTERVIEW DATE: FRIDAY 12TH SEPTEMBER 2025
 
IF YOU ARE INTERESTED IN APPLYING FOR THIS POST, PLEASE DOWNLOAD THE APPLICATION PACK (FOUND ON OUR CAREERS WEBSITE) WHICH DETAILS THE FULL JOB DESCRIPTION AND PERSON SPECIFICATION.
 
Safer Recruitment
We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will therefore be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.
 
REF-223 282

Job Title: Peripatetic IDVA

Service/Division: Domestic Abuse Services

Reporting to: Mobilisation and Implementation Manager

Direct reports:  None

Salary: £26,000 - £32,000 per annum

Hours: 35 hours (1-2 days per week working from home depending on placement)

Location: Various locations across London; including some time spent in Hammersmith

Contract Type: Permanent

This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.

Job Summary

Advance delivers nationally accredited, high quality domestic abuse services across London. Advance's domestic abuse services are community based and include local authority commissioned advocacy services, co-located projects in a range of settings such as housing and children’s social care, and specialist projects for victim/survivors with different intersecting needs including children and young people.

As a Peripatetic Independent Domestic Violence Advocate (IDVA), you will provide front line support across Advance’s domestic abuse services, covering vacancies across teams to ensure service delivery remains effective and consistent. You will cover a range of roles all involving advocacy and support of people experiencing domestic abuse; some roles may also involve co-locating with partner agencies, delivering training or undertaking triage and assessment work. Your office location and pattern of work will change depending on your placement however all roles offer the opportunity for some hybrid working.

This role is an excellent opportunity to develop skills, knowledge and experience in a range of settings and would suit someone who is passionate about advocating for victim/survivors of domestic abuse. You will thrive in fast-paced environments and enjoy the diversity of working across a range of roles within different teams. An excellent understanding of domestic violence and its effects on women and children is essential, alongside some past experience working directly with victim/survivors of domestic abuse.

About You

To be successful as the Peripatetic IDVA you will need the below experience and skills:

You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge of safeguarding and legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

· Closing Date for Applications: Thursday 11th September 2025* 

· Interviews are taking place w/c 22nd September

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:  

· An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

· Additional days off to celebrate International Women’s Day, and for religious observance and moving home

· Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

· Pension scheme

· Enhanced maternity/adoption provision

· Access to our Employee Assistance Programme

· Employee eye-care scheme

· Clinical supervision for front line staff and first line management roles

· Refer a Friend Scheme - £250 for each referral who passes probation

· Organisation wide away days

· Thorough induction and training

· Career development pathways

************************************************************** 

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We are seeking an experienced and dedicated Team Leader based in the North West of England and Wales area to join our Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.

The North West of England and Wales covers North & South Wales and the North West of England. It is a requirement that you live within one of these area in order to support your team and carry out this role effectively.

Interviews will take place in person in Central Manchester. To support this, we will cover travel expenses to the interview.

What we offer:

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, parental leave payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop our services.

As a Homicide Team Leader, you will:

• Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
• Capture and analyse data to ensure outcome-based and evidenced work.
• Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
• Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
• Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
• Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
• Oversee recruitment, training, performance management, and ongoing support for team members.
• Promote access to services through referrals and partnerships with local organisations.
• Facilitate regular team meetings, share feedback, and ensure effective communication channels.
• Adhere to data protection legislation, confidentiality policies, and organisational procedures.

About You:

Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.

You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.

You will need:

• Knowledge of the criminal justice system and its impact on victims and witnesses.
• Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
• Awareness of confidentiality and safe working practices, including data protection.
• Experience in customer-focused, challenging environments.
• Crisis management and support experience.
• Strong communication and negotiation skills.
• Ability to work independently and manage multiple tasks.
• Problem-solving and data analysis skills.
• Proficiency in using software like Word, Excel, and Case Management systems

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter, we particularly welcome applicants from Black, Asian, and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia, or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role, please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered and started an application, then we will contact you to advise of the amended closing date wherever possible.