Local Networks Officer Jobs in Belfast

We currently have an exciting opportunity for an experienced individual to join our team as a Digital Community Fundraising Manager. You will join us working 35 hours per week, on a permanent basis and will be based remotely. In return you will receive a salary of up to £46,581.14 per annum plus excellent benefits.

This is a remote role but there will be frequent travel required. The ideal candidate will be based in the South-East/London area, but we will consider applicants from other areas of England.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Our Digital Community Fundraising team sits within the wider Community and Events fundraising team which currently raises over £4 million to make life better for cats every year. Over the next 3 years we have ambitious plans to grow income and the number of supporters we reach. Being a critical element of our planned growth, through engagement with digital-first communities, the team empower gamers, streamers and content-creators to raise funds and awareness, support people raising funds across our social platforms, manage digital stewardship journeys for our DIY fundraisers, and deliver integrated digital campaigns to support our National network of Adoption Centres and Branches to raise funds within their local communities.

Responsibilities of our Digital Community Fundraising Manager:

This role requires a digital native, someone with significant experience delivering successful digital product strategy from development, marketing to implementation. You will lead and drive forward our Digital Community Fundraising strategy, with lots of opportunity to shape and innovate our approach. You will lead a team of 3 people, inspiring the team to deliver against plans and embedding effective ways of working, as well as direct line management of our Senior Digital Fundraising Officer. Working closely with our National Community Fundraising Manager and Events Fundraising Team Manager to plan and integrate our plans and activity across the Community and Events department, as well as other key internal stakeholder teams.

A key part of your role will be spotting opportunities with external partners and cultivating relationships with key industry contacts within the gaming industry and develop collaborations which can raise significant funds and audience reach.

What we’re looking for in our Digital Community Fundraising Manager:

- Compassionate, courageous and inspirational team leader

- Expert knowledge of digital products, channels and systems, and experience building and implementing digital-first strategy

- Expert knowledge of digital first communities, specifically within gaming, streaming and content-creators

- Expert knowledge of financial management, budgeting and planning

- Expert knowledge of using a database or CRM to manage fundraising campaigns

- Expert knowledge of relevant governance and regulation, including Fundraising COP, GDPR and PECR

- Exceptional relationship builder who can build genuine, effective and happy working relationships with internal and external stakeholders

What we can offer you:

• salary of up to £46,581.14 per annum plus excellent benefits
• generous annual leave entitlement
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Closing date: 1st January 2024

Virtual interview date: W/C 15th January 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Are you passionate, creative and curious about creating change in communities across the UK? We’re looking for two people to join our UK Portfolio Team as Portfolio Officers. These roles are 18-month fixed term contracts. 

The UK Portfolio delivers funding programmes and supports projects that aim to inform, influence or scale work across the UK providing benefit to communities. With a UK-wide reach, we are uniquely positioned to complement the work of the Fund’s other four country portfolios: England, Northern Ireland, Scotland, and Wales. These roles are 18-month fixed term contracts. 

We’re a relatively small team with wide ranging experience and interests, which reflects in the work we deliver. Annually we distribute approximately £80m across different programmes supporting projects from Fife to Omagh, Teesside to Bridgend.

This is an exciting time to join the Fund as we embark on the delivery and implementation of our new strategy – ‘It starts with community’.

Portfolio Officers are at the core of what we do, they work closely with grant seekers to support them through our funding, assess their applications and provide recommendations to our decision makers. They also work closely with grant holders ensuring public money is spent appropriately within communities across the UK and share learning and insights from the work we fund.

You’ll report to one of our Portfolio Managers and work with other Portfolio Officers across different areas of the team. Some of our recent and exciting programmes and activity include:

· The Climate Action Fund, a £100m programme supporting communities across the UK to take action on climate change.

· The UK Fund, our first response to  our new strategy, 'It starts with community,' supporting communities to come together and help make a better-connected society.

You will work across the full life cycle of our grant making assessing applications on current, open programmes and managing and closing down grants as they are completed. As we continue to shape our work in response to the new strategy, there may also be opportunities to help the design of new programmes. [LW1] You will also support the effective running of team meetings and be responsible for ensuring our data is accurate and of high quality.

You’ll be joining a dynamic and welcoming team, working with important and fascinating projects that are responding to and addressing a wide range of topics from employment to climate, racial justice to community cohesion.

These roles would suit people who:

· can work flexibly at pace and to tight deadlines

· are adept at building and maintaining relationships with those from a range of backgrounds and job roles

· are comfortable working across a number of funding programmes and workstreams

· can use their initiative and manage their time working comfortably with competing priorities and deadlines and a can-do attitude

· are comfortable working with an online and geographically dispersed team

· are comfortable learning and working with different systems and data

· can apply critical thinking and learn quickly about complex and nuanced issues, think about and create connections and synthesize this information to present it to others in a clear and concise manner.

Importantly we need people who are curious about the society we live in and passionate about making a difference through our funding and the vital role of charities and voluntary organisations in helping communities to thrive.

You will need to travel from time to time for this role, supporting colleagues and communities across the UK. We do not expect this to be any more than one to two occasions per month.

Contract type: 2 x fixed term contracts (18 months)

Hours: We are looking to fill these roles as a full-time post (37 hours per week). However, we’re open to what that looks like and keen to consider flexible working approaches. Please tell us what your desired work pattern is in your application

Interview Date: Week commencing 29 January 2024, taking place online.

Location: UK wide

Salary: £27,000 - £29,000 (We expect to recruit to the lower end of the pay range, but the salary offered will be based on skills and experience)

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle, Newtown and Manchester

We are looking for talented people from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding. Whether through lived, learnt or gained experience you will really understand the communities we work with. In your application, you need to demonstrate how you address the following criteria:

 

Essential criteria

· Managing relationships: Ability to build and nurture effective and collaborative relationships between colleagues, community organisations and other external stakeholders, with a strong commitment to equity and inclusion.

· Communication skills: Strong listening, written and verbal communication skills. Capable of producing high quality written reports and presentations to set deadlines, with the ability to communicate complex ideas in an engaging and accessible manner.

· Analytical skills: Ability to assess applications and consider a diverse range of information to make objective, judgement-based decisions with confidence, offering challenge when appropriate and managing risk appropriately throughout the grant making lifecycle.

· Organisational skills: Ability to use your initiative and manage a caseload of assessments and grant management across multiple programmes, dealing with competing priorities and deadlines and demonstrating strong organisation and prioritisation skills.

Desirable criteria

· Alignment with our work: A good knowledge and understanding of UK communities and the voluntary sector. Ability to spot trends and identify opportunities for work that aligns with the ambitions and programmes of the UK Portfolio.

· IT Skills: Strong IT skills and the ability to learn detailed processes.

· Continuous improvement: Ability to identify opportunities for learning and improvement across the team by taking a proactive approach to problem-solving and continuous improvement.

· Data and finance: The ability to understand and assess data and financial information, including within our Salesforce Grant Management System, and present this in a way that is accessible to others.

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. 

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

An exciting opportunity has arisen to join the St Vincent de Paul Society (SVP) as our new Twinning Support Officer. “Twinning” is the way in which the SVP groups developed countries to provide support to SVP groups in developing countries and may also be known as Overseas Aid.

The SVP is currently 'twinned' with local groups in India, Sudan, South Sudan, Grenada, Guyana and Romania. Support is provided by members of the local SVP in each country on a person-to-person basis and each local SVP group decides how funds can be used most effectively to support those in need. The financial support received by SVP groups in developing countries enables them to provide immediate emergency aid to those in need as well as financing longer term projects and schemes that help the local communities to become self-sufficient.

The appointee will oversee the coordination and administrative operations of the Twinnage programme. They will provide support to the National Twinnage Committee, Head of Twinnage and Twinnage Officers in England and Wales. They will also provide a central point of contact for our six overseas twin countries and SVP HQ – Confederation International of SVP.

We are always on the lookout for talented individuals who are passionate about bringing their skills to advance our work tackling poverty in all its forms. This is a great opportunity to work for a diverse and flexible employer committed to its staff. The St Vincent de Paul Society is accredited IIP at Silver level and is proud to be a Living Wage Employer.

Working Hours = You will be contracted to work 25 hours per week

Location = This is a remote/home-based role however occasional travel may be required

Contract = Permanent

Salary = £15,639.00 per annum (£23,458.50 FTE)

Benefits Package = 33 days holiday (pro rata) per year inclusive of bank holidays, competitive pension scheme, birthday reward varying each year, enhanced maternity pay, buy/sell holiday schemes, cycle to work schemes, Perks at Work, Employee Assistance Programme (EAP) and lots more.

YOUR MAIN RESPONSIBILITIES:

• Respond to general queries and assist to resolve any issues that may arise, linking in with internal departments when necessary.
• Assist with the allocation of pairing SVP groups in England & Wales with overseas SVP groups.
• Provide clerical support to the National Twinning Committee, including taking minutes at quarterly meetings.
• Support the Manager in assisting to manage the portfolio of overseas programmes and projects.
• Liaise with the Finance Department on financial related enquiries and assist to resolve any issues.
• Be the main point of contact for SVP Members and Staff in relation to the overseas programme.
• Coordinate stories / articles for publication and liaise with the Communications department.
• Oversee and maintain the overseas social media channels.

 

WHAT YOU WILL NEED:

• A good level of English and Maths.
• Work experience in an office environment within an admin based role.
• A proven ability to take responsibility for a database.
• Strong experience of working in a customer service role.
• A high level of proficiency in using a database, Microsoft Office 365 including Outlook, Word and Excel.
• A drive and passion for the charity sector.

 

HOW TO APPLY:

If you feel you have the relevant skills and experience to fulfil this role successfully, please apply in the first instance with your CV. All suitable applicants will be sent a short application form to complete.

If you require any adjustments throughout your journey with us, please let us know.

Closing Date for CV’s = 29th December 2023

Deadline for Application Forms = 7th January 2023

Interviews = TBC  

 

We encourage early applications as we may close the listing early when sufficient applicants have been received.

 

ABOUT THE SVP:

The St Vincent de Paul Society (SVP) was established in England and Wales in 1844 and is part of a large and thriving Christian voluntary movement dedicated to tackling poverty in all its forms by providing practical assistance to people in need in 153 countries. Our core value is one of service and we treat each person as a unique individual deserving of dignity and respect. Person-to-person contact is therefore at the heart of our work and spending time with people is our greatest gift. We offer non-judgemental support to anyone in need, regardless of faith, race, gender, sexual orientation, background, or circumstances.

About Us
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.
We are now looking for an Administrative Support Officer to join our team on a full-time, permanent basis.

The Benefits

• Generous annual leave (25–30 days pa plus statutory days)
• Pension scheme (up to 13% contribution by the Foundation)
• Private medical insurance that includes dental, eye care and mental health (on completion of probation)
• Comprehensive training and development plan and dedicated budget
• Employee assistance programme
• Season ticket loan
• Cycle to work scheme
• Flexible working (part-time, home working, compressed hours, job share etc.)
• Volunteering opportunities (two days per year)

We’re committed to supporting every one of our team members to achieve their full potential as we understand that every single person working with us is vital to both our success and the success of the organisations we support. That’s why we prioritise your development as well as providing flexible working options and volunteering days. So, if you’re ready to engage with a variety of people and make a real difference, read on and apply today!

The Role
As an Administrative Support Officer, you will work with Lloyds Bank Foundation’s People and Communities team to coordinate, manage and monitor internal and external activities, working closely with the PA to the Director of Communities and support to the Communities Team.  The People and Communities team are working with six local areas to strengthen small community led organisations and find new ways of designing and resourcing services so that people facing complex issues get the support they need, when they need it and in ways that work best for them.

You’ll be an energetic and motivated member of the team, who is unphased by working to deadlines or under pressure and has a good eye for detail, enabling us to deliver our emerging programme of work with excellence.

You will act as a first point of contact for the team and will be proficient in handling enquiries and issues in a friendly, professional and efficient way. You will also have previous experience of organising and delivering multiple meetings/workshops simultaneously.

Additionally, you will:

• Provide administrative tasks to support the team
• Organise events, workshops and meetings
• Work with colleagues on communications such as newsletters and presentations

About You
To be considered as an Administrative Support Officer, you will need:

• Excellent written and verbal communication skills
• Strong organisational, administrative and prioritisation skills to work effectively on own initiative to resolve issues/enquiries and manage multiple tasks
• Excellent time management skills to plan and prioritise workload
• Impeccable attention to detail, organisational skills and ability to manage your own time and workload across a number of workstreams, delivering on deadline and on budget
• Commitment to equal opportunities and to tackling disadvantage and willingness to uphold the Foundation’s values in all areas of work

The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making changes such as providing note takers during interviews, additional time given for assessments and allowing candidates to use specific accessibility software so that Disabled people or those with long term health conditions can fully participate. We have Disability Confident Employer Committed status which guarantees an interview to Disabled people who meet the essential recruitment criteria.

If you are not able to use our online application system and you would like to apply in a different way, such as having the application form in a Word format or if you would like to submit your application as a video, please contact our HR team to explore this further. Please refer to our website for more information.

The Talent Set is excited to be working with a fantastic Charity in Scotland as they search for an Interim  Senior Press Officer to support them on an initial 3-month contract with the chance of extension.

The Press and Communications Officer needs to have a strong sense of what makes a good news story and the confidence to pitch stories to the Scottish national media. You should also have a fluent writing style, adapting it to the channel they are writing for.

Key responsibilities include:

• Creation of press releases, comment pieces, case studies, blogs and statements for a varied audience.
• Reactive and proactive opportunities across a range of Scottish media outlets.
• The creation and sourcing of case studies.
• Deliver and develop both online and mainstream media activity with a focus on key outlets and audiences.
• Support of other teams in their approach to reaching targeting audiences as well as helping to aid spokespeople regarding interviews – this would include any potential Q&A briefing and messages.
• Continue the successful development of key, and new relationships with local, regional, and national journalists to gain further support.

Person specification:

• Experience within a media/press/PR role in Scotland.
• Creative, innovative, and flexible with the ability to write persuasively.
• Experience of writing case studies in a sympathetic and sensitive manner.
• Background in Communications or press office.
• The ability to build relationships, and network with people at all levels including journalists and senior members of the organisation.
• Experience of developing and delivering integrated media plans.
• Experience of writing reactive and proactive PR and media releases at a very busy desk.

What's on offer:
This is a full-time, remote role and is offering £105 to £150 per-day PAYE for the successful candidate.

It’s important to note that the candidate must have the right to work within the UK, therefore applications from outside of the UK cannot be considered.

This is a fast-moving process, so please apply today so you don’t miss out!

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age, or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

School Relationships Officer

Salary range: £28,346 to £31,656 depending on experience

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

Your opportunity

Tackle a vital challenge, with great people.  Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.

For more information on why we think you should apply for the role, see the “Why work for us” section at the end of this job description.

Your purpose

To deliver a high quality experience to schools in your region through expert relationship management, driving high levels of engagement, retention and renewal and enabling our membership to have the greatest impact in each Voice 21 Oracy School.

Your responsibilities

Relationship management and network

• Build and manage strong relationships with member schools and key stakeholders across your region in order to add value to their membership, driving engagement, long term loyalty and ultimately impact in our schools.

 

• Use your regional budget and your understanding of member schools in your region to create ‘wow moments’ across the membership journey (e.g. dropping in to meet with key stakeholders or sending free tickets to a school for an event).

• Manage group projects in your region, including sending communications, project planning and reporting to group commissioners or funders.

• Represent Voice 21 effectively to external audiences in meetings and events (e.g. virtual webinars to support schools as they start their membership or progress meetings with group project commissioners).

• Develop our school network in your region (e.g. organising and delivering regional network events), using this to enhance school experience and act as a tool for growth, value and retention.

• Identify and develop strategic relationships with key stakeholders in your region in order to understand the educational landscape and work with colleagues in the Engagement (Growth) team to strengthen and grow our network.

School journey and experience

• Provide an excellent customer experience for member schools and key stakeholders (e.g. Local Authorities and Multi-Academy Trusts) from sign up through to renewal, acting as the first point of contact for your Voice 21 Oracy Schools.

• Own the membership journey and school experience for your region, including the underlying processes, activities and comms that support their membership.

• Gain frontline insights from listening to member schools in your region - collect, track and analyse data about their patterns of behaviour and use these insights to improve their experience.

• Use your understanding of our membership offer to support and guide schools in your region to access member benefits that best meet their needs, are most impactful for their students and steward them towards accreditation (e.g. use diagnostic tools to set action plans for the membership year and signpost to Voice 21 products, resources and events).

• Bring together data (from our CRM system, our Programme team and impact and engagement monitoring) to understand and own the ‘complete picture’ of each school’s member journey in your region - use insights to manage and increase engagement; proactively share insights gained, internally (e.g. with the Programme team about attendance or school feedback) and externally (reporting to a group project commissioner or funder). 

• Own membership renewals in your region, helping the Engagement team to deliver our annual school renewal targets (70%+).

Your progression

 

Within 1 month, you’ll have:

• Got to know all of the different elements which go into our membership offer through experiencing them first hand. 

• Gained insight into the impact of our membership offer on children and young people’s learning and life chances, by visiting Voice 21 Oracy Schools. 

• Begun to get to know the key stakeholders and member schools in your region.

• Built relationships with your closest colleagues in our Engagement and Programmes teams. 

 

Within 3 months, you’ll have: 

• Built relationships with the key stakeholders and member schools in your region.

• Supported member schools in your region to get started on their membership journey and to access membership benefits.

• Become confident using our CRM (Salesforce) to provide key data you need for success in your role.

Within 6 months, you’ll have: 

• Begun to monitor experience and engagement of member schools in your region and identify strategies to help schools get the most out of their membership.

• Delivered regional network events and reflected on how these went with the team.

• Led a cycle of renewal in your region and used this to identify areas of strength/development.

From 6 months onwards, we expect for you to be:

• Taking ownership of the member journey and school experience of schools in your region.

• Proactively sharing insights from the frontline with the team to improve experience and engagement.

• Developing strategic relationships with key stakeholders and identifying opportunities to grow our school network in your region.

This job is for you if...

• You take pride in the strength of the relationships you build, you enjoy making connections with a range of stakeholders (both internal and external) and delivering an excellent relationship management experience.

• You have experience working with a Customer Relationship Management database and understand the importance of accurate data to inform decision making.

• You care about the little details which make all the difference and get satisfaction from seeing things through.

• You enjoy working as part of a fast-paced, fast-growing team with big ambitions and are excited to use your initiative to help us achieve these.

• You’re passionate about Voice 21’s mission, the education sector and making a change to young people’s learning and life changes.

Who you’ll work with: 

• Our Experience team: made up of our Head of Member Success , your fellow School Relationships Officers, a School Membership Coordinator, and your line manager - one of our two School Relationships Leads.

• Our Growth team who recruit schools to join our membership and raise awareness of and support for the Voice 21 approach. 

• Our Programmes team who lead and deliver our work with teachers on programmes.

Where you’ll work: Remote, with regular regional and national travel to visit schools and attend Development Days/meetings, including some overnight stays. 

Contract: Permanent, subject to successful probation review at 3 months.

Terms: Full Time 

 

Application details 

To apply: 

Please send your most recent CV and a document answering the questions below via the Voice 21 website with the subject “School Relationships Officer application”:

• Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)

• Making direct reference to the job description, please tell us the three main reasons why you would make an excellent School Relationships Officer (Max. 600 words).

We are ideally seeking to appoint  2 x  School Relationships Officers to be based in the London/South East Region.

Please also click here to fill out our Equality and Diversity Monitoring Form.

Closing date: 6pm, Sunday 31st December 2023 . 

Interview date: Provisional dates for initial phone interviews w/c 8th January with second round interviews on Zoom w/c 15th January TBC

Start date: ASAP

Questions: If you have any questions about the role, or would like to discuss it before submitting an application, please contact Gill Cameron, Head of Member Success 

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

Why work for us?

We hope that we have given you a good sense of what life at Voice 21 is like and what the role entails - please see below for some more reasons to apply!

Holiday:  25 days annual leave plus additional Christmas closure period. Holiday entitlement increases linked to length of service.

Benefits: Employer contribution to pension (5%), interest-free season ticket, cycle and technology loans and work from home allowance. 

Wellbeing: We provide an Employee Assistance Programme through Health Assured which provides all Voice 21 employees 24/7/365 support if needed.

The way we work: We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively. 

You will also have regular opportunities to get together as a whole staff and in your team, including away days, social events and other development events.

Development opportunities: We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

If you want to volunteer as a school governor, trustee or in some other capacity for a mission-aligned organisation. We support our team to take on these commitments without taking annual leave. 

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Voices of Voice 21

We recently asked our team what they enjoy most about working at Voice 21. Below is a selection of their responses: 

“I really enjoy working in an organisation that strives for innovation and is rooted in research of what actually works for teachers in the daily life of a classroom and a school curriculum.”

“At Voice 21, there is a strong culture of sharing expertise and this ensures that your voice is valued and ideas heard, no matter your role. Although a lot of the day-to-day work is virtual, relationships are strong. The very purposefully planned in-person meetings help these relationships to grow and flourish, as does the high level of collaboration in teams.”

“One of the many things I love about working at Voice 21 are the opportunities for professional development. Working in a small, fast-growing organisation has given me the chance to grow professionally and to expand my skill set in a supportive environment.”

“I find it inspiring being part of the Voice 21 team - being surrounded by passionate, mission-driven people makes me want to bring my best every day, because I know that my fab colleagues won't let a good idea gather dust - everything will be snapped up and built into something that helps us make a difference for the students in our schools.”

“Since working at Voice 21, I’ve been invited to take part in multiple projects and tasks outside of my ‘core role’, because we’re encouraged to develop our areas of interest and expertise across the board. It’s incredibly refreshing to work for an organisation that sees every employee as a key asset.”

West and South West Wales

 Would you like to join a service that makes a difference to older people in Wales?  As a Regional Project Officer you will help meet the Community Assistance Project objectives by overseeing the regional delivery of services, supporting the Regional Volunteer Officer and working closely in collaboration with local partners.

About you:

· You will be able to work with others to deliver successful projects and services.

· You will have experience of recruiting, managing and working with volunteers. 

· You will have experience of establishing and maintaining productive collaborations. Be able to negotiate at a range of levels both in and outside the organisation

· You will have experience of networking. 

· You will have knowledge of Issues affecting older people in Wales and barriers to accessing support.

· You will have knowledge of local services in the public or voluntary sector.

· You will have knowledge of diversity of the cultures, environments and communities in which older people and carers live. 

If successful you will:

 1. In line with local arrangements, undertake the recruitment, support / supervision and mentor/buddy the volunteers, and ensure they have appropriate Disclosure and Barring Service checks.

2. Ensure all prospective volunteers are inducted with project partners and have all the relevant training required including all aspects of person-centred helping, safeguarding, equality and diversity and inclusion as per local arrangements. 

3. Supervise and oversee all case work undertaken by the volunteers in the region.

4. Receive referrals for the project in the region, matching volunteers to the person needing the service and work closely with other members of the project team to ensure a high quality, timely and responsive service is provided to all older people referred to it. 

5. Work with regional partners, develop opportunities and publicise and promote the Community Assistance Project, including promoting and cascading information, including real-life examples of positive intervention through a range of methods and with a range of stakeholders. 

6. Oversee the processing of volunteer expenses in line with agreed policy and procedure 

7. Maintain accurate and up to date records relating to all aspects of the service in the region to provide for the effective monitoring and evaluation of the project.

8. Support programme evaluation through surveys and questionnaires.

9. Make onward referrals internally or externally to provide a holistic support package for service users.

 Great to haves:

· Ability to speak Welsh (Desirable)

What we offer in return

· Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward

· Flexible Hours Working Scheme

· Employer pension

· Generous life assurance up to four times your annual salary

· Healthcare cashback plan

 How do I apply for this role?

 Please send your CV and a covering letter explaining how you meet the criteria for this role. Your application will not be considered without the covering letter. 

Additional Information:

Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.

Age Cymru is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age Cymru politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Engagement Lead

We’re looking for a motivated, driven individual to lead our Engagement team in London. You will be passionate about empowering people affected by stroke and working with NHS colleagues to improving stroke care.

Position: S1104 Engagement Lead

Location: Home-based, London. However, occasional travel will be required as part of this role (May include team meetings or other work-related meetings).

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £41,800 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 5th January 2024

Interview Date: 19th January 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The Engagement Lead will report to the Associate Director for London and is responsible for leading our Engagement Team and function in London. You will play a key role in our London Senior Leadership team alongside a service delivery colleague.  You will drive our engagement with colleagues in the London Health and Social Care system and with people affected by stroke.

Key responsibilities will include supporting the London team to:

· Develop and deliver our London Locality plan alongside the rest of our London senior leadership team.

· Lead our relationship mapping and stakeholder engagement approach, supporting the team to act as a system leader.

· Develop and maintain relationships with key stakeholders.

· Lead on the development of the London Involvement Network to support stroke survivors in having a voice in local stroke policy to improve our ability to influence for impactful and tangible improvements. 

· Build our community engagement function by supporting staff and volunteers to develop the Stroke Group network.

· Develop a London community volunteering approach.

· Scope and lead on engagement projects to achieve outcomes in our London Locality plan.

About You

As Engagement Lead, you will have experience of:

· Leading, managing and developing people

· Working in partnership with other organisations

· Working with groups and networks, including on co-production

· Setting and managing budgets

· Systems leadership and influencing principles and knowledge of health and social care systems

To fulfil the role you must be resident in the UK and have the right to work in the UK.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Engagement, Impact and Engagement, Engagement Officer, Engagement Lead, Relationship Coordinator, Community Engagement, Community Engagement Coordinator, Community Engagement Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re looking for a new Country Director to provide leadership and direction to the MS Society Northern Ireland.

Director for Northern Ireland
Hours: Full-time (35 hours a week)
Contract: Permanent 
Location: Office-based in Belfast, BT7 with flexibility to work remotely.  
Salary: £61,404 per annum plus excellent benefits  

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

You’ll be responsible for taking forward our corporate and functional strategies in Northern Ireland. As a senior leader in the organisation, you’ll be contributing to the leadership, planning and policy formulation of the MS Society across the UK.

You’ll also act as the principal spokesperson for the MS Society in Northern Ireland and the main advisor to the MS Society Northern Ireland National Council.

You’ll play an important role in developing our strategic approach to supporting people affected by MS. Helping us to ensure that our priorities align with the needs and aspirations of the MS community.

We’re looking for the successful candidate to be able to demonstrate that they understand the challenges that people with MS face.

You’ll be enthusiastic and passionate about the work we do and you’ll be focused on delivering positive outcomes for the MS community in Northern Ireland and UK wide.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Thursday 4th January 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits: 

We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• New family-friendly benefits, including paid leave:
• In the event of miscarriage or still birth 
• To support fertility treatments
• For antenatal appointments for both parents
• Cycle to work scheme 
• Death in service scheme 
• Health cash plans to help offset the cost of health care for you and your family 

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities

We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer

We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK

You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About the role 

The successful candidate for this role will have day-to-day involvement with local branches, to include developing long-lasting relationships with the volunteer network and encouraging participation in raising awareness throughout the region. 

About you

• To carry out this role successfully you will have a track record of building and maintain relationships, preferably with volunteer groups.
• You will be the first point of contact for our volunteers and work with them as we go through a period of transition. 
• You will have the opportunity to shape processes and procedures in consultation with the Regional Fundraising Manager, Regional Fundraising Officer and Volunteer Development Manager.
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
• Whilst the post is homebased, to be eligible for this role you are required to live within the East Midlands region. 
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.  
• The role will involve travel around the East Midlands and some travel to SSAFA’s head office in London. It is vital that you hold a full driving licence and are permitted to drive in the UK.
• You will be able to show excellent communication skill by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard.
• It is important that you have experience of planning and managing your own workload, with minimal supervision. 
• Some work at weekends and outside office hours will be required. 
• It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East Midlands would be valuable.

About the team

The fundraising team work remotely and pride themselves in maintaining a close working relationship providing support as and when required. You will be supported by the Regional Fundraising Manager and work closely with volunteers from the SSAFA branches in the East Midlands, the Regional Fundraising Officer for East Midlands and the Volunteer Development Manager. 

About SSAFA  

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.   

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.  

Diversity and Inclusion at SSAFA  

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.  

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. 

Location: Home Based
Contract type: Permanent
Hours per week: 35
Salary: £29,857 (FTE)

Closing date: 2nd January 2024
Interview date: 8th January 2024

Do you want to join our commitment to ensure no family faces cancer alone?

We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.

A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Supporter Experience’ team, and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals to groups and local corporates.

We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.

Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person, and we will invest in training the right candidate. The skills we are looking for in this role are:

- Strong prioritisation skills
- Great communicator
- Self-Motivated
- Emotionally intelligent
- Master at storytelling
- Epic at relationship building.
- Self-Aware
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Bravery
- Integrity
- Team player

The must haves:

- A full UK driving licence and access to a car (including business insurance)
- A sufficient Broadband connection if home based.
- Live in the East or West Midlands of England. Candidates who live outside of the local authority should highlight an intention to relocate to the area in their covering letter for their application to be considered.

This post is subject to a Disclosure and Barring Service check.

If you think this sounds like you then please have a read of the attached job specification. If you would like to discuss the role before applying, then we welcome these informal chats.

Diversity declaration

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.

We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive, and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.

Accessibility

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible.  Please get in touch with us if you would like to discuss any specific requirements.

What we offer

Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development – whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.

You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.

REF-210 324

About the role

The successful candidate for this role will have day-to-day involvement with local branches, to include developing long-lasting relationships with the volunteer network and encouraging participation in raising awareness throughout the region. 

About you

• To carry out this role successfully you will have a track record of building and maintain relationships, preferably with volunteer groups.
• You will be the first point of contact for our volunteers and work with them as we go through a period of transition. 
• You will have the opportunity to shape processes and procedures in consultation with the Regional Fundraising Manager, Regional Fundraising Officer and Volunteer Development Manager.
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
• Whilst the post is homebased, to be eligible for this role you are required to live within Wales. 
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.  
• The role will involve travel around Wales and some travel to SSAFA’s head office in London. It is vital that you hold a full driving licence and are permitted to drive in the UK.
• You will be able to show excellent communication skill by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard.
• It is important that you have experience of planning and managing your own workload, with minimal supervision. 
• Some work at weekends and outside office hours will be required. 
• It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across Wales would be valuable.
• About the team
• The fundraising team work remotely and pride themselves in maintaining a close working relationship providing support as and when required. You will be supported by the Regional Fundraising Manager and work closely with volunteers from the SSAFA branches in Wales, the Regional Fundraising Officer for Wales and the Volunteer Development Manager. 

About SSAFA  

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.   

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.  

Diversity and Inclusion at SSAFA  

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.  

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. 

The Membership and Events Manager will be responsible for delivering Air Ambulances UK’s membership offering and events playing a pivotal role in supporting and expanding membership.

Membership and Events Manager
Location: Home-based in Bristol or Midlands
Hours of Work: 30 - 37.5 hours (Monday to Friday)
Contract: Permanent, Full Time
Salary: £30,000
Reporting to: Head of Income Generation
Direct Reports: Membership and Events Officer

Air Ambulances UK

Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post

The postholder will be responsible for AAUK’s online digital community the Members Hub, developing additional membership benefits and creating a Membership Development Strategy. Key events include the Annual Conference and Awards of Excellence, All Party Parliamentary Group Air Ambulance Reception and attendance at Helitech, Emergency Services Show and other relevant events.

The current membership portfolio includes local air ambulance charities, air ambulance suppliers and other key stakeholders who support the air ambulance community.

Key Responsibilities

Events

• Responsible for the delivery of AAUK’s Annual Conference and Awards of Excellence including managing key suppliers, delivering the speaker programme and managing income/expenditure.
• Creation of a sponsorship pipeline for key events in collaboration with other members of the Income Generation team to ensure all opportunities for sponsorship are maximised.
• Ensure maximum benefit from AAUK’s attendance at events such as The Emergency Service Show and Helitech.

Membership

• Creation and management of a varied membership pipeline to support the expansion and diversification of membership.
• Working in collaboration with other organisations and partners to further develop the current membership offering to include additional benefits.
• Develop a Membership Development Strategy to underpin membership activities to support membership satisfaction and growth.
• Respond effectively to member enquiries, providing timely and accurate information, advice and guidance as needed.
• Responsible for all membership materials.
• Responsible for ensuring accurate membership information is recorded on AAUK’s CRM.
• Ensure membership engagement in key AAUK campaigns such as Air Ambulances Week.

Members Hub

• Ownership of the AAUK Members Hub, the digital community for members including the ongoing development of the platform.
• Identify new functionality and opportunities to develop the Members Hub to maximise engagement from and benefit to members.
• Provide relevant content, moderation and identification of key trends and areas of positive and negative member feedback within the Members Hub.

Other

• Represent and be an ambassador for AAUK.
• Work to support AAUK‘s vision, purpose, values, goals, and priorities.
• Be flexible and carry out any other associated duties that may arise, develop, or be assigned.
• Report and present to the AAUK Board when necessary.
• Support and promote diversity and equality of opportunity in the workplace.
• Comply with legal requirements for income generation general activities including GDPR, The Fundraising Code of Practice and others.

Benefits:

• 36 days annual leave including Bank Holidays FTE
• Access to the Blue Light Card and Blue Light Events
• Pension contributions
• Development opportunities

Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.

TO APPLY:

If you feel you have the skills and experience we’re looking for, please apply now!

Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.

Commitment to Diversity & Inclusion:

AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

No agencies please.

If you have experience of delivering a successful peer support service or volunteer programme this is a genuinely exciting opportunity to develop a new service for an established patient support charity. Based remotely, but able to travel frequently in and around to London, we are seeking a creative, organised and committed programme manager. 

Kidney Care will be working with the London Kidney Network and peer support champions from London NHS Trusts to establish a London-wide kidney peer support service. The ambition is to develop the service to cover the UK.

This is all about connecting people who are living with kidney failure, and applications from people with personal experience of the condition as a patient or carer are encouraged.  

This is a new service for Kidney Care UK and the programme manager will be instrumental in scoping and implementing processes and procedures to deliver a compassionate, safe and valued service. The role will also ensure that all volunteers giving their time to Kidney Care UK have a fulfilling experience and will support colleagues across the organisation to confidently engage and support their own volunteers. 

Safeguarding  

Kidney Care UK is committed to safeguarding and promoting the welfare of children, young people and Adults at Risk and expect all staff and volunteers to actively support this commitment. An DBS check will be required for this role. 

About Kidney Care UK  

Around 3.5 million people in the UK live with chronic kidney disease (CKD). 68,000 are treated for end-stage kidney failure, relying on dialysis or a transplant to keep them alive. Treatments are gruelling and relentless and impact the patients’ ability to work, maintain social interaction and live the life they choose. 

For over 45 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

Promoting better outcomes for people living with kidney disease we actively seek applications from people who live with CKD or who have experience as a family member or health professional. 

About the Peer Support Service 

The Peer Support Service connects people affected by CKD with a volunteer who shares a similar lived experience.  Alongside partners in the London Kidney Network, we will recruit, train and support volunteers to provide a friendly listening ear and share practical information to build confidence in decision making, explore options and make informed choices about a range of issues from treatment to travel. Patients, their families and caregivers will access the service to request a conversation with someone matched on a range of factors which could include treatment modality, location, age and life experience. 

This is a new service that the Peer Support manager will establish and shape, working effectively with stakeholders to build a trusted service that patients and healthcare professionals want to engage with. This is very much a hands-on role covering all aspects of delivering the service; creating resources and processes; recruiting, training and stewarding volunteers; promotion, and building relationships with NHS renal units to attract service users; and of course, matching individuals to encourage patients to feel empowered to make choices and manage their condition with confidence. 

Applications 

Please send your CV and a covering letter demonstrating how you would be perfect for this role.

Applications invited from Monday 27 November to Monday 18 December by 10am. 

First interviews by Teams, Thursday 21 and Friday 22 December. A second interview will be held in person at our offices in Alton, Hampshire w/c 11 January 2024.