Maintenance contracts manager jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Faith & Church Engagement Manager
Hours: 35 hours per week
Reporting to: Director of Membership
Period:Permanent
Salary:£37- £42k (depending on experience)
Location: SW1P 3RB United Kingdom
Work Type: Hybrid (2 office days)
Overview
Established in 1876. Mothers’ Union has 4 million members in 83 countries, and our members have been empowering communities to combat poverty, speak up for social justice, and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting.
The ways in which we operate to fulfil that need today are quite different to that of the world of the 19th century, but our vision is still of a world where God’s love is shown through loving, respectful and flourishing relationships.
Mothers’ Union is unique. We do not work alongside communities; our volunteers and members work inside and with communities. Based in countless Anglican parishes, our work is run by local people for local people. Breaking the cycle of dependency, we give people the courage to transform their own lives and communities by facilitating change. Our members show their faith through action, and together aim to stop violence, poverty, and injustice.
From small community initiatives to national programmes our aim is to strengthen family life by nurturing relationships that are loving, faithful and respectful. Each member subscribes to the same values; the moral and ethical codes that are central to the ways in which we operate:
- We are firmly rooted in a voluntary ethos centred on mutual respect and collaboration.
- Our governance, leadership, and programmes are driven by and undertaken by members within their own communities worldwide; and
- We work with and welcome to the movement, people of all faiths and none.
Our members may be part of a branch or a wider parish, which sit within a Diocese, which reports to a Province. These Provinces and Dioceses follow the Anglican Church structure. Or they may be groups that sit outside. We also welcome friends and supporters and a host of active volunteers who support the work we do.
Purpose of the Role
Faith underpins all our work and, in this key role the post holder will support the Christian journey by providing resources for personal prayer, spiritual guidance, corporate worship, religious education, and contribute to and participate in member and central charity led events and worship.
This role will explore and research issues about the Christian faith that are relevant to Mothers’ Union, keep the rest of the Charity up to date on issues in the Anglican communion and wider church – and input into the design of MU strategic aims, and work collaboratively with organisations externally on developing resources and implementing faith-based initiatives.
This role will also be responsible for managing Mothers’ Union’s Church-based membership and our Faith and Diocesan Chaplains member-based forums.
However, the focus for this role will be the proactive outreach, development, and maintenance of faith related relationships primarily in Britain and Ireland. This includes creating and managing high-level networks of Christian influencers, Bishops and the wider clergy, and key faith-based organisations to improve the profile, understanding and integration of Mothers' Union within the Anglican communion and ecumenically and to grow our reach, membership numbers, and influence.
A key remit of the Faith & Church Engagement Manager post will be to participate and contribute to our faith-based discussions and resources within Mothers’ Union. For this reason, the post holder must be a practicing Christian. (Occupational requirement Equality Act 2010).
MAIN RESPONSIBILITIES
Faith management and resources
1. To lead on the development of faith resources within Mothers’ Union (MU) and lead the strategic planning of all faith initiatives, theological rationales for Mothers’ Union specific initiatives and the overall mission.
2. To ensure that MU employees understand as part of the induction process and throughout their employment, how faith guides the work and relationships of MU.
3. Working with the Director of Membership, contribute to the strategic plan for all faith initiatives and clergy and church relations within Mothers’ Union.
4. To lead MU’s faith-based forums, to work where needed with the Worldwide Board and our Central Chaplain.
5. To facilitate theological underpinning to inform our work by exploring, researching, and gathering relevant data from various sources to keep abreast of new developments and initiatives.
6. To generate faith and church-based content for our website, magazine and newsletters and deliver MU’s prayer diary and oversea Midday Prayers.
7. To work with Mothers’ Union Enterprises on resources and products that have a faith dimension or spiritual content.
8. To work with our Worldwide President or designated member of the Worldwide Board to deliver faith and worship materials for Board and Worldwide Council meetings.
9. To receive, monitor and review MU’s worldwide resources to encourage and develop the contribution these make to the distinctive faith work of Mothers’ Union.
10. To maintain and develop all Faith Resources, identifying and developing new and uniquely MU resources to be added and archiving when required dated resources.
Membership Support – Britain and Ireland
1. To produce creative and accessible prayer and worship resources for use within our membership and more widely.
2. To identify the needs of members at every level for up-to-date information and resources on theology, faith, spirituality, worship/liturgy, Christian ethics and pastoral issues for group or individual use, and to commission a range of resources to meet those needs.
3. To build and manage external partnerships, within the Church and with other faith centred organisations, developing and promoting our work with these organisations.
4. Working closely with the Director of Membership and wider Membership team, to plan and lead faith aspects at conferences and meetings as requested.
5. To help design and implement projects and campaigns that provide an active engagement for our members, raise the public profile of Mothers’ Union, contribute to membership growth strategies and further the mission to promote the Christian faith and the wellbeing of families.
6. Work with the wider membership team on the design, implementation, and delivery of new membership growth models and manage existing membership models including Church-based Membership.
General
- To produce and provide reports and resources as required for the Chief Executive and Board.
- To promote the Christian faith and prioritise the wellbeing of families with members, the clergy, external partners, wider faith organisations, and the Anglican church.
- To further the promotion and integration of Mothers’ Union work with the clergy and within the Anglican Church and facilitate policy and advocacy support for MU campaigns.
- To undertake any other duties as requested by the Director of Membership.
KEY COMPETENCIES
Experience/skills
1. Experience of writing accessible worship material and of being open to different worship styles.
2. Ability to produce theologically credible, accessible, valued, and impactful resources and documents.
3. Experience of engaging, developing and nurturing faith relationships at all levels, from members to boards, to very senior clergy.
4. Good word-processing skills- proficient at using MS Office in particular Word, Outlook, meeting platforms including Zoom and Teams and proactive social media management.
5. Research skills: Ability to collate, analyse, synthesise research data, ability to gather, manage and use a large quantity of information, research and reports effectively,
Qualifications
1. Educated to degree level or equivalent.
Personal Attributes
1. An active commitment to the Christian faith.
2. The role sits within a Membership function. Ability to work well in a team and self–direct where required, effectively prioritise workload and meet deadlines and timescales.
3. Good verbal communication skills – ability to engage effectively and confidently with a wide range of stakeholders.
4. Excellent writing skills – ability to produce and tailor content to various audiences clearly and concisely; to identify and summarise key messages.
5. Ability to communicate research findings coherently and present a balanced argument.
6. Flexible, with the ability to use own initiative to focus on the delivery of agreed priorities.
7. Ability to work with volunteers, external partners and the clergy and an empathy with voluntary sector organisations.
8. Team player – ability to work with others, communicate well and to contribute positively within a team.
9. The ability to conduct work to a high professional standard and in accordance with Mothers’ Union core values.
Knowledge and Approach
1. A comprehensive understanding and sensitivity towards the Christian Faith and its application to social ethics.
2. A broad understanding of issues affecting faith and family life today and a willingness to explore the field of relationships further.
3. The ability to take a creative and lateral approach to thinking about social problems.
Desirable Characteristics
1. Experience of using Publisher software.
2. Qualification in Theology or Religious Studies.
3. An interest in international faith and theological issues
4. Ability to interpret statistics accurately.
5. An understanding of secondary research methods.
Work Location
This role will be based at our Head Office in Central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (Pro rata for part timers) at our Head Office, Mary Sumner House in Central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays.
Work Ethos
Integrity lies at the heart of Mothers’ Union and in our voice and actions, we aim to be:
· Respected.
· Effective.
· Accessible.
· Clear.
· And innovative approach.
Staff are expected to reflect these core values in their own personal characteristics. Post holders are expected to be able to demonstrate:
1. A level of competence appropriate to the demands of this post.
2. The ability to conduct work in keeping with high professional standards and in accordance with Mothers’ Union’s Aims, Objectives, and Values.
3. A clarity of communication.
4. A collaborative and constructive style of operating, respecting colleagues and volunteers and their contribution.
5. An understanding of or commitment to the Christian faith.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via e-mail.
The Cover Letter should clearly outline how your skills match the main responsibilities of the role.
Application Deadline
The closing date for applications is midnight on 17th November 2025. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not contact you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Values and Behaviours of Mothers’ Union staff
MU Staff Team Values
· Respectful.
· Supportive.
· Open.
· Adaptable.
· Solutions Oriented.
Below are examples of behaviours which show the values in practice.
Value 1: Respectful
· Being a role model, treating people with respect, both in speech and action.
· Reacting to situations and requests in a professional, calm and timely manner.
· Being sincere in understanding another person’s perspective.
· Being considerate of others’ time and concerns.
Value 2: Supportive
· Working as a team to meet collective goals and embrace shared perspectives.
· Building effective working relationships across the whole organisation.
· Celebrating successes and create a positive team spirit.
· Sharing personal knowledge, skills and experience with others to help them develop.
Value 3: Open
· Being open to constructive feedback.
· Celebrating differences and recognising everyone’s contribution.
· Engaging with stakeholders and seeking their views and feedback to improve.
· Being self-aware, reflecting on the work we do, how we do it and how it affects others.
Value 4: Adaptable
· If within capabilities, adapting to changes even if outside usual duties.
· Treating every experience as an opportunity to learn and develop.
· If possible, being flexible and responsive to the changing priorities of the organisation.
· Agreeing appropriate deadlines for work and meet them.
Value 5: Solutions Oriented
· Employing creativity by thinking outside the box to overcome challenges.
· Sharing views and driving continuous improvement.
· Encouraging colleagues to share alternative perspectives and ideas.
· Seeking solutions to solve problems.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Thank you!
People and Culture Administrator
Do you have excellent administrative and communication skills? Enjoy working with a wide variety of people?
• Permanent, part-time 28-35 hours per week
• Hybrid working – forty per cent office presence at CMS House, Oxford
• Starting salary £27,485 per annum (full time equivalent) depending on experience, with a generous pension contribution: up to 10 per cent employer contribution on annual salary
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
o access to 24/7 employee assistance programme with qualified counsellors
o regular wellbeing coffee mornings
o support on menopause for women
o up to three volunteer days a year
o up to three family emergency leave days a year
o retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from women and individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
Your role
Your role is to provide vital administrative support to the people and culture team, specifically relating to HR, which includes recruitment, onboarding and contract administration. In so doing, you’ll contribute to the development and maintenance of a climate of collaborative relationships between staff at all levels, and the attraction, retention and development of employees working to fulfil CMS’ mission.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven administrative experience and enjoy working with a wide range of people. You will have excellent communication skills, plus scheduling and organisational skills, and enjoy a variety of responsibilities within the role. Experience within an HR setting would be an advantage.
You will need to be in sympathy with the aims and values of Church Mission Society.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 16 November 2025
Interviews are planned to be held on Thursday 27 November 2025 at CMS House, Oxford.
To apply
Please send your application form and CV via website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
Registered Charity
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
As a proactive member of the Secretariat team, to deliver high quality, professional services to FIGO. This will be achieved by;
· Ensuring effective administrative processes within FIGO (incl. meetings support, notetaking, communication, facilities management)
· Supporting the Human Resources function at FIGO (incl. recruitment, BREATH HR and training)
· Coordination of Health and Safety/Fire Safety Support
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Wednesday 19th November 11.30pm
- Interviews will take place as we consider applications. If we find a successful candidate the advert will be closed early.
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
Registered Charity
21 - 50
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
Thank you!
Delivery Manager (South) £42,500 pro rata
The Role
Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (South) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Why Join Us?
At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:
- Remote working with annual in-person opportunities to connect with colleagues
- 25 days annual leave (pro rata), plus bank holidays
- Long service leave after two years
- GFS Pension Scheme with 7.5% employer contribution
- We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
- 24-hour access to Employee Assistance Programme
- Season ticket loan
- Annual EDI Learning Days
- Study time and personal training budget to support your professional development
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Key Dates
-
Closing Date: Noon, Sunday 16th November 2025
-
Interviews: Monday 1st December 2025
The client requests no contact from agencies or media sales.
Thank you!
Delivery Manager (North) £42,500 pro rata
The Role
Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (North) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Why Join Us?
At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:
- Remote working with annual in-person opportunities to connect with colleagues
- 25 days annual leave (pro rata), plus bank holidays
- Long service leave after two years
- GFS Pension Scheme with 7.5% employer contribution
- We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
- 24-hour access to Employee Assistance Programme
- Season ticket loan
- Annual EDI Learning Days
- Study time and personal training budget nto support your professional development
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Key Dates
-
Closing Date: Noon, Sunday 16th November 2025
-
Interviews: Tuesday 2nd December 2025
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.
Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.
We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.
We have an exciting opportunity for a dynamic, solution focussed finance professional to join our central team as Finance Manager. This is a pivotal role in the organisation, one where you’ll use your experience to ensure accurate and timely business information is prepared and published for decision making across the charity. As you build your knowledge and experience you’ll be able to improve processes and systems, and find the best ways to support the business.
Please see more about this role by clicking on the Job description.
The client requests no contact from agencies or media sales.
Thank you!
The Data & Research Manager plays a key role in Youth Futures Foundation’s Impact and Evidence team, helping us understand and address youth unemployment in England.
The postholder will lead on managing our data infrastructure including our flagship youth labour market dashboard and contribute to the design, commissioning, and delivery of high-quality quantitative research and analysis.
They will combine strong technical skills with the ability to communicate data-driven insights clearly to internal and external audiences, influencing policy and practice to improve employment outcomes for young people.
Key Responsibilities include:
- Managing the design, commissioning and delivery of economic, quantitative social research and data analysis projects using a wide range of methods, including primary and secondary data analysis, and evidence reviews
- Critically reviewing research proposals, manage contracts and budgets, and ensure high quality outputs
- Developing evidence tools, gap maps and frameworks to address youth unemployment, and identify and prioritise evidence gaps to meet stakeholder needs
- Building and maintaining strong relationships with a range of external partners.
For a full role description and person spec, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
Registered Charity
51 - 100
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
The client requests no contact from agencies or media sales.
Thank you!
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
Thank you!
The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.
Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025
The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:
- Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
- Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
- Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
- Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
- Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
- Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.
Key Responsibilities:
CRM:
- Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
- Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
- Ensure the CRM provides an effective sales funnel and is an efficient sales process.
- Work with the Box Office Manager to set up on-sales for new productions and events.
- Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
- Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
- Work with the Marketing Manager to produce audience segmentation strategies.
- Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
- Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
- Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.
Sales, Insights and Data:
- Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
- Monitor ticket inventory and introduce strategies for managing ticket holds.
- Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
- Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
- Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
- Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
- Support other departments with data collection and analysis.
Other duties:
- Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
- Support the Marketing Manager with digital advertising.
- Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.
Person Specification
- Enthusiasm for theatre and the work of the Almeida.
- Significant experience of CRM and ticketing systems, ideally Tessitura.
- Digitally and technologically fluent, with understanding of relevant software and systems.
- Knowledge of in-depth ticketing data-analysis and reporting techniques.
- Highly numerate, with an interest in data and statistics.
- Experience of driving forward key audience development objectives.
- Strong attention to detail.
- A creative thinker, problem solver and confident decision maker.
- Excellent verbal and written communications skills.
- Ability and confidence in managing relationships with both internal and external stakeholders.
Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.
Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.
Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.
For a job description and details of how to apply please visit our website.
The client requests no contact from agencies or media sales.
Thank you!
Location: Islington (Hybrid)
Salary: £42,978 - £45,630 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Tuesday 18th November 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Service Mannager at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Within the London Borough of Islington we run a comprehensive range of community based provision for survivors of all genders. At the core is our Independent Domestic Violence Advisor (IDVA) service which support those at the highest risk of harm. We have a number of specialist roles and pan-borough project, which provide targeted support to providers and work closely in conjunction with partner services and work with over 500 survivors each year.
About the Role
We are looking for an exceptional leader to lead on delivery of our community based support within the London Borough of Islington. These services include core IDVA teams and additional specialist roles, often supporting survivors at the point of crisis and highest risk. You will take a lead role in ensuring the high standards we set are achieved and identifying where and how we can make improvements. You will lead on development and maintenance of effective commissioning relationships and be able to identify and develop opportunities for service enhancement and growth. This role requires in person working, mostly at our Head office in Camden, which may vary or change depending on service demands.
About You
You will have leadership experience in a VAWG or other service delivery organisation which includes management of different service elements. You will be comfortable with managing risk and a calm, reflective operational leader able to support staff who are often working in crisis response mode. You will have used your experience of working in a service delivery environment to identify and implement service improvements. You will have good data literacy and eye for detail, particularly around service utilisation and reporting.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You’ll oversee daily operations, support and coordinate volunteers, and develop systems and initiatives to help run our thriving community cycle workshop. See the job description on our website for significantly more detail about the role.
SCBP is a great place to work, with a lovely community, flexible working hours, competative salary, 3% pension contributiona and 36 days (FTE) annual leave.
The role is hands-on and community-focused, with some routine admin and organisational tasks to keep everything running smoothly. Ideal for someone proactive, practical, and community-minded who enjoys variety, problem-solving, and making a real difference through cycling.
About the role
Sheffield Community Bike Project is a not-for-profit community cycle repair workshop that aims to improve access to cycling through three main activities:
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Free (donations appreciated) access to tools and workshop space for DIY cycle repairs, with support from our volunteer team. This includes some sessions for specific groups.
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Offering affordable new and used parts, and refurbished second-hand bikes for sale.
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Focussed cycle maintenance training sessions to upskill our community.
SCBP is seeking to appoint a Bike Project Manager. Working closely with the CEO, trustees and volunteers, you will play a key role in ensuring our community workshop thrives as a welcoming, organised and sustainable space.
The successful candidate will oversee the day-to-day running of the project, support and manage our volunteer team, and develop new systems and initiatives to support the organisation’s growth. Your ability to manage volunteers to assist in the behind the scenes running of the project will be key. Please see the nominal granular responsibilities of the role in the table below.
Subject to funding, we will hopefully be hiring for a “Bike Project Administrator” role in the near future. This role may be managed by the Bike Project Manager.
SCBP is at a key moment of growth. Having taken on workshop premises in September 2024, we are now working to increase the number of sessions that we run, streamline our volunteer and participant experience, and expand the breadth of provision that we offer. At the same time, as a grassroots charity, central to our ethos is nurturing a sense of community ownership and collaboration. We aim to make the project a friendly, welcoming place to volunteer for people of all backgrounds and experiences. Another key part of our culture is our “hands-on-tools approach”: participants are encouraged to do cycle maintenance themselves with help from our volunteers.
We are a flexible organisation, so if you are unsure if the job as described would work for you, or you don’t have experience in all the areas, but would be an excellent candidate for the role (we are looking for someone who can work independently, take initiative and provide strong leadership to our volunteer team), we’d like to hear from you anyway, we are open to discussion on many points.
Registered Charity
1 - 5
Sheffield Community Bike Project is a not-for-profit community cycle repair workshop that aims to improve access to cycling.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Gingerbread Family Support as we grow our residential and outreach services and progress a new supported accommodation development. Lead month-end and SORP accounts, build a simple compliance calendar, and turn KPIs and risk into clear Board insight.
The ideal candidate will be proactive in their approach, qualified (or equivalent experience) in charity finance. Plain-English communicator who gets things done on time.
You will need:
· Accountancy qualification (ACA/ACCA/CIMA/CIPFA) or equivalent senior experience in charity finance.
· A strong track record delivering management and statutory accounts, budgets, forecasts and audits in a charity environment.
· Confidence with payroll, Gift Aid and VAT; skilled in Excel and modern finance systems
· Line-manage and support a capable Finance Assistant; work closely with our Head of Services, HR Officer and Maintenance Lead
· Evidence you’ve designed and run a whole-organisation compliance/assurance approach (calendars, owners, evidence, escalation) with on-time returns.
· Experience coordinating KPI dashboards and risk registers that drive action, not paperwork.
· Clear, plain-English communication with non-finance colleagues and Trustees; a calm, organised style; and a focus on getting the basics right on time, every time.
Hours: 37 Hours per week
Flexible working considered
Closing Date for Applications: midnight on Monday 6th November 2025
Gingerbread Family Support is committed to the safeguarding of children and vulnerable people.
All posts are subject to Enhanced DBS.
Registered Charity
51 - 100
To prevent homelessness by providing stable and secure accommodation for vulnerable families, lone parent families and single & pregnant women
The client requests no contact from agencies or media sales.
Thank you!
Join us as our next Fire Safety Project Manager and make a difference!
Do you thrive at empowering others and want to help transform lives in a safe and secure environment?
At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, then Transform Housing & Support is the place for you.
Salary - Up to £48,000 per annum plus benefits (dependant on qualifications and experience)
Location - Leatherhead, Surrey
Hours - Full time – 37 hrs per week
Contract Type - Permanent
What You'll Be Doing
You will be joining our Asset Management Team, a friendly group of 16 people, who provide a high-quality service to our Housing Support colleagues and our Clients by repairing, maintaining and investing in our properties.
A little more about your day as a Fire Safety Project Manager:
• To be the main point of contact to address any issues around fire safety in our properties which needs further on-site investigation around repairs, maintenance, or any other property related matters.
• Programme and manage the delivery of Fire Risk Assessments and Fire Strategies for our property portfolio.
• Investigate any Health and Safety issues under the Housing Health and Safety Rating System.
• Assist the Contracts and Compliance Manager to ensure we remain compliant at all times.
• Compile specifications for all passive and active fire safety works, procure, and ensure works are delivered to the required standard and within the specified timescales, inspect work during and at completion, and arranging payment for work.
• Request or raise orders for works to external contractors or In House Repairs Team, and ensure work is completed to the required standard and within the specified timescales.
• Have regular contact and meetings with Transform’s Inhouse Repairs Team, external contractors, and Consultants to monitor quality and delivery of work, along with performance.
• Have an overview, monitor expenditure against budget, and have input in identifying future repair needs or programmes of work.
• Use appropriate equipment provided to carry out inspections and take photographic evidence as required.
• Provide guidance and advice to residents, staff, contractors, and external stakeholders regarding the outcome of any inspection or work carried out, and if applicable what further action is needed.
• Attend meetings and compile reports as required on any matter following an inspection, which may include any incident, complaint, or disrepair.
• Use IT systems to locate property information, raise repair orders, monitor works, record completions, and obtain reports as required.
• Follow policies and procedures, and where appropriate recommend any changes to improve the way inspections are conducted and what information is collated.
• Keep up to date with current legislation, guidance and good practice within the sector and Property maintenance and management.
What You'll Need
To be successful in this role, you will need:
• Proven experience delivering FRA programmes or similar fire safety compliance projects.
• Strong understanding of fire safety legislation, standards, and regulations.
• Experience managing contractors and consultants to deliver compliance works.
• Considerable knowledge of fire doors, passive fire protection and remedial fire safety measures such as detection and alarms.
• Demonstrable project management and contract management experience.
• Strong IT skills and ability to manage compliance databases.
• A driving license and access to a car.
• Minimum of HNC/HND in a related discipline required to carry out this role, or equivalent.
• Relevant qualification in fire safety, surveying, construction, or property management.
• Recognised FRA qualification (e.g., NEBOSH Fire Safety, Fire Risk Assessor certification).
• Building construction and property knowledge
• Good understanding of building pathology and identifying building defects
• Qualified Fire Door Inspector
• Experience working in social housing, supported housing, or residential property sector.
• Knowledge of wider asset compliance (gas, electrical, asbestos, water).
• Membership of a relevant professional body (e.g., IFSM, IFE, ASFP, CIOB, RICS).
• Awareness of Landlords responsibility around health and safety and statutory compliance
• Knowledge of different residential building types, construction, and design.
A Basic DBS check.
Tick most of the boxes? If you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.
How we’ll set you up for success
We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing.
Our benefits are great too and include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Interest-free staff loans
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover
You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Retail Facilities, Facility Manager, IOSH, British Institute of Facilities Management, H&S Manager, Maintenance Engineer, NEBOSH, Building Manager, Fire Safety Manager etc.
REF-224 672
Thank you!
We're seeking a Scheme Manager to join our Specialist Housing team covering maternity for approx. 12 months (until the end of January 2027).
This is a multi-site role across three Retirement Living Schemes for over 55s in Wigston, Leicestershire:
Scheme Manager – Fixed Term Contract
Salary: £26,929 per annum
Hours: 35 hours per week
Term: Fixed term (maternity cover) for approx. 12 months
Based: Jasmine Court, South Wigston, LE18 4TR
Covering:
- Jasmine Court, South Wigston, LE18 4TR (25 hours per week)
- Bushloe Court, LE18 2NG and Parlour Court, LE18 2DD (10 hours per week)
Our places are leasehold schemes where residents live independently, and Midland Heart manage housing/property related services.
As a Scheme Manager, you'll be responsible for the day-to-day management of the scheme, including, but not limited to:
- Delivering an excellent housing management service by ensuring that repairs, grounds maintenance and environmental services are coordinated effectively and delivered to a high standard.
- Ensuring the scheme is safe for residents by completing regular compliance checks including health & safety, building safety & fire safety, in line with regulatory requirements.
- Developing and maintaining positive relationships with our residents, interacting with them regularly to ensure their needs are understood and key messages are delivered.
Our ideal candidate? We're looking for a person who is able to engage and communicate with a variety of people, including residents, contractors and colleagues, who is passionate about delivering a brilliant service. Your application will also demonstrate:
- Previous experience of working in a customer facing role – experience of working with older people is preferred but not essential.
- Previous experience of applying building safety practices such as health & safety, building safety & fire safety checks.
- The ability to manage your time and workload effectively and be able to easily adapt to changing demands.
- Practical IT skills, including Microsoft Office and in-house systems.
- Level 3 Housing Management qualification or the willingness to work towards one.
Our residents value face-to-face interaction and so the successful candidate will be based on site at Jasmine Court with regularly visits to Bushloe and Parlour Court. There may be times you're required to travel to our Birmingham City Centre office to attend training, team meetings etc.
Who is Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
Closing Date:16 November 2025
Interested?
Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Area Manager to play a pivotal role in our Domestic Abuse Service in London.
Sounds great, what will I be doing?
As a senior member of Hestia's operations team, your role is pivotal in ensuring the effective delivery of the organisation's strategic objectives. You will contribute to the development of Hestia's strategic goals and annual planning processes, translating these into a comprehensive Area Plan that aligns with the organisation's values and aims. This plan should be delivered effectively across services, with a focus on continuous improvement and outcome-driven service delivery. You will be responsible for identifying opportunities to enhance service performance through a SMART annual business plan. Ensuring adherence to Hestia's policies and procedures is essential, as is contributing to their ongoing refinement. Collaboration with the New Business and Development Team is key to identifying new opportunities, supporting tender submissions, and managing the integration of new services with careful planning and capacity assessment.
Building strong partnerships with voluntary and statutory sector providers is crucial to fostering best practices and a collaborative approach to service planning. You will ensure services meet contractual and legal obligations through regular audits and robust health and safety systems. Additionally, you will work with internal teams to shape external messaging and influence decision-making at both local and central levels.Effective resource management is a core aspect of the role. You will plan and manage budgets, ensuring financial accountability and alignment with projected figures. This includes making optimal use of staff, property, equipment, and IT resources. As a leader, you will provide clear direction and support to local service managers, fostering a high-performing team culture. You'll ensure managers are equipped with up-to-date knowledge and best practices, and that staff development needs are met through structured induction and training.
Performance management is integral, with expectations and standards clearly communicated and supported through coaching and supervision. You will model person-centred, recovery-focused approaches and ensure staff are regularly supervised and performance is reviewed. Recruitment must be proactive and aligned with funding contracts, in collaboration with HR and service users. Service quality is paramount. You will ensure service users' needs and aspirations are accurately assessed and that they have a voice in shaping service delivery. Regular quality audits and performance reporting will inform strategic decisions and highlight risks and opportunities. You'll promote service user involvement and co-production, working closely with relevant teams to embed these principles.
Financial oversight includes setting annual budgets with the Directorate and Finance teams, ensuring efficient use of resources and high standards in financial and administrative processes. You will implement recommendations from safeguarding reviews and maintain accreditation standards for domestic abuse services. Housing management responsibilities include ensuring compliance with operational policies, managing rental income, voids, arrears, and maintenance. Health and safety audits and risk assessments must be conducted within organisational timeframes. You'll liaise with partners on tenancy matters and ensure accurate record-keeping and reporting. Finally, you will maintain strong communication through regular meetings with managers, ensuring alignment and accountability across all areas of responsibility.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have a proven senior-level track record in leading and delivering recovery-focused and trauma-informed services within a dispersed organisational structure. They will demonstrate the ability to balance the demands of delivering high-quality services that meet regulatory standards while remaining financially sustainable. Extensive experience in managing operational teams and driving performance improvements is essential. Success in securing and implementing new business opportunities is a key requirement, alongside experience in managing teams across multiple sites. The role demands a strong background in organisational change and service reconfiguration, as well as business and financial planning, including oversight of significant budgets. The candidate should also have a history of designing and delivering innovative service models and managing complex contract negotiations with commissioners.
A deep understanding of housing management and experience supporting a wide range of service user needs is vital. The candidate must be passionate about Hestia's mission and capable of inspiring and motivating staff at all levels. They should be skilled in empowering teams, fostering high performance, and adapting their management style to suit different situations whether user-led or directive.
Strategic thinking is crucial, with the ability to analyse data, trends, and risks to position the organisation for success. The candidate must be able to build rapport with service users and their families, instilling confidence and trust. Establishing credibility with commissioners and external stakeholders quickly is also important.
Experience in managing domestic abuse services and overseeing local project and service managers is required. The candidate should be familiar with the strategic landscape of care and support services and understand its implications for the organisation. They must have demonstrable experience in contract management, budget oversight, and knowledge of legislation and best practices in care, health, support, and community engagement.
The ability to transform underperforming services and support staff through robust improvement plans is essential. The candidate should have extensive knowledge of supporting women and children affected by all forms of violence against women and girls (VAWG). They must be capable of managing diverse teams with varied skill sets and working independently within policy frameworks.
Strong communication skills are required, along with a high level of financial and commercial acumen. The candidate should possess a working knowledge of the legal framework for protecting vulnerable adults and children and understand the importance of outcome-focused service delivery. A solid grasp of safeguarding issues and the ability to respond appropriately is also necessary. Proficiency in administration and IT communication tools will support effective performance in this role.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
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We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
