Maintenance Manager Jobs

JOB DESCRIPTION

Job Title: Bank Retail Assistant

Team:  Retail

Salary range/pay band: £14.74 per hour

Reports to: Head of Volunteer Development and Retail

Direct reports: n/a

Hours: Ad hoc as required

Location: Allocated shop

Introduction to Shooting Star Children’s Hospices

Shooting Star Children’s Hospices

Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families. 

It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.

Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally.  We have a reputation for delivering high quality care.  We have a CQC rating of ‘Outstanding’

 

Introduction

Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.

Part 1: Job Profile

 

a) Main purpose of  job

In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

Decision Making Authority

The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)

The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.

The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.

Essential and desirable skills and experience

 

Essential

• Experience in either retail or charity retail.

• Administrative/cash handling experience

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

Desirable

• Experience of managing a team of volunteers or staff.

b)Scope of job

The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.

1. Customer service

2. Processing and pricing of donations

3. Merchandising, display and promotion of stock and housekeeping

4. Sales and financial reporting

5. Coordination of volunteer team

Part 2: Main duties and key responsibilities

 

a) Customer Service – 25%

• Dealing with customer queries and complaints courteously and effectively

• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints

• Ensure that any refunds are processed in line with SSCH refunds policy

• Ensure that the advertised trading hours of the shop are adhered to

• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly

b) Processing donations – 25%

• Process all donations as soon as possible, prioritising Gift Aid and high value items

• Prepare and clean items appropriately for display

• Oversee the recycling and arranging of collections

• Promote Gift Aid is at all available opportunities

• Ensure that the ongoing need for donations is publicised

• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation

• Ensure that stock is properly managed and rotated in accordance with latest guidance

• Identify high value or specialist items that may need to be sold in another capacity

c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%

• Ensure that all merchandise is displayed attractively and that the window display is eye-catching

• Ensure that there are high standards of cleanliness and tidiness in all areas of the  shop

• Publicise promotions and special events

• Support and promote Corporate events as required

• Purchase consumables and stock items in a timely manner

d) Sales and financial reporting – 10%

• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated

• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this

• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance

• Ensure that the till procedures are always followed by volunteers

• Ensure that issues affecting trade are monitored and communicated

• Ensure trading standards regulations are complied with

• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues

• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept

• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide

e) Coordination of volunteer team – 20%

• Ensure that volunteers are fully briefed on shop priorities and performance

• When required roster the volunteer team to ensure maximum productivity

• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best

• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate

f) Other duties

• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.

• The post holder will be required to apply for a Disclosure and Barring Service check

• The post holder must live within the area of work

g) Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

 

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals. 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.

Part 3: Person specification: Qualifications, experience and skill levels

 

a) Qualifications

Essential

• 5 GSCE’s A-C or equivalent including Maths and English

• Car driver/owner with full clean license

Desirable

• Retail or customer service qualification

b) Experience

Essential

• Experience in retail or charity retail either as a volunteer or employee.

• Administrative/cash handling experience

Desirable

• Experience of managing a team of volunteers or staff.

c) Knowledge and Skills

Essential

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

d) General attributes

Essential

• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team

• Is organised and methodical and able to multi-task

• Works well in a team and on own initiative

• Is able to build good relationships with others

• Is flexible and willing to undertake varied responsibilities as part of a team

What we offer

Pension scheme

• NHS Pension Scheme (eligible employees)

• Stakeholder pension scheme

• Employee contribution 3.5%

• Shooting Star Children’s Hospices contribution 4.5%

• Additional contributions – we will pay 1% above the contribution up to a limit of 7%

Annual leave

• 35 days including Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free employees)

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Support Worker - Mental Health

A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.

We offer
- A full induction and ongoing training to help you develop your skills.  Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team.  In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular support from your line manager and colleagues.
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Mileage paid for car usage
- Sociable working patterns, with no weekend or bank holiday working

Norton Housing and Support is Investors in People Accredited.

As a Mental Health Support Worker, you will provide one-to-one support to Service Users in line with individual support plans to promote the development of life skills and overcome social inclusion by:

· Actively listening to service users, offering emotional support, and fostering a safe and non-judgmental environment.

· Supporting Service Users to;

- Plan and prepare meals / shopping.

- Participate in cleaning, cooking and laundry.

 - Develop financial management skills.

- Maintain / improve their physical health.

- Build their confidence and self-esteem.

· Addressing social exclusion and the development of social skills by encouraging Service Users to develop social links outside their home, signposting and helping them to engage in relevant community-based services and activities.

· Playing an active role in the development and implementation of activities and opportunities that add value to the lives  of NH&S residents.

No personal care is involved. 

If you have previous experience of supporting adults with a mental health diagnosis, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our Supported Accommodation settings.

Essential qualities and skills include:

• Warm, empathic, with a sense of humour
• Ability to actively listen and apply Unconditional Positive Regard.
• Organised and self-motivated, with a positive ‘can do’ attitude
• Experienced in supporting those with mental health diagnosis, with an asset-based approach to promoting independence
• A flexible approach to work

A full person specification and job description are available on our website.

We currently have two roles available - 

1 x 30 hours per week, Tuesday-Friday

1 x 16 hours per week, hours to be agreed

As the role involves working in multiple locations within Leicester / Leicestershire, the successful candidate will need a valid drivers licence and access to a vehicle in order to travel between sites.

We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.

Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.

To apply, please send your CV and complete the application form available on our website, ensuring that you complete the Supporting Statement Section by referring to the Job Description and Person Specification

Applications without sufficient information within the Supporting Statement will not be considered.

Unfortunately, we are unable to acknowledge all applications. Interviews will be offered after the 19th of May*.  Interviews will be conducted in 2 stages –

Stage 1 - ½ hr online interview

Stage 2 (if successful at Stage 1); Formal Interview Process (approx 1.5hrs)

*Please note, we reserve the right to close applications early

Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.

We are looking for a reliable and committed person to be part of our team of advisors providing information, advice and emotional support to carers, working collaboratively with colleagues and other organisations to achieve this.  Experience of providing such support is essential and prior working with carers desirable.

The work is primarily telephone based, but there are times when face to face support is required.The role may also include undertaking talks and presentations to both promote and raise awareness of the service and our organisation.

The Role

The purpose of this role is to ensure that unpaid carers have access to the information and advice they need when they need it and to help them carry on caring for how long as they wish to do so whilst looking after their own health.

Main duties

(i) To be the first point of contact for all unpaid carer wishing to access a service provided by Carers in Hertfordshire

(ii) To identify carers’ needs and provide information, advice and support to unpaid carers, primarily by telephone and email

(iii) To support unpaid carers with advice through case work and to manage own caseload, prioritising cases as appropriate.

(iv) To contribute to capturing unpaid carers’ experiences through careful record-keeping using organisational systems.

(v) To source, collate and maintain organisational knowledge of local and national service provision appropriate to unpaid carers’ needs.

(vi) To attend some meetings and events for unpaid carers.

(vii) To support the early identification of unpaid carers through the maintenance of collaborative relationships with other service providers and the provision of information on unpaid carers’ issues to Carers in Hertfordshire’s provider networks. 

(viii) To ensure unpaid carers are aware of all Carers in Hertfordshire services and can use them, according to their wishes.

Closing Date: Monday 13th May 2024 9am

Interview Date: Thursday 23rd May 2024

Who we are:

The Dalit Solidarity Network is a small human rights organisation working to eliminate caste-based discrimination in the UK and South Asia. Registering as an official charity in 2003, Dalit Solidarity Network UK continues to grow as an effective campaigning and advocacy organisation, working on the issue of caste discrimination in the UK and being an active player in the global movement.  Our major areas of work include documenting 'everyday casteism', building capacity of businesses to address caste-discrimination in overseas supply chains and UK operations and working with UK Higher Education Institutions to protect against caste-discrimination.

About the role:

We are seeking a part-time Office Administrator for 2 days/week, initially for one year with a possibility of renewal. The hours can be worked flexibly with prior agreement of the Director. Hybrid-working arrangements (from home and on site) will be considered.  

Main responsibilities:

 

Administration:

· Responsible for day-to-day administration and office management and providing secretarial assistance to the Director & diary management.

· Maintenance of files and records both physical and computerised system filing and computerised database systems and email lists.

· General office management including scheduling meetings, arranging travel, managing expenses, liaising for office management, ordering office supplies, etc.

· Organise and take minutes for key meetings – including quarterly Board meetings and AGM.

· Undertake such duties and responsibilities appropriate to the role as the Director may request.

Communication and Outreach:

· Maintain and update DSN-UK website and social media,  coordinate internal and external information-sharing and communication with stakeholders and network partners.

 

Finance and Accounts:

· Responsible for maintaining records of all financial transactions and reconciliation of all bank statements.

· Assist in the preparation of budgets for donor proposals to ensure all relevant costs are included and that the budget is accurate and comprehensive.

Person specification:

Essential:

• Experience of working in an office providing admin support, including the ability to use Microsoft Word, Excel, and Outlook
• Experience of management of spread sheets for budgeting, financial analysis and reporting
• Good digital communications skills - including writing emails, newsletters, and drafting web copy, demonstrating good written and oral communications skills in English
• Knowledge and experience of mass email tools and systems
• Experience in taking formal minutes or notes
• Ability to carry out instructions quickly and accurately
• Good interpersonal skills
• Excellent attention to detail
• Ability to work on own initiative and sometimes unsupervised
• Ability to work as a member of a very small team
• Ability to work to deadlines.

Desirable:

• Experience of updating, managing and maintaining a website and social media platforms
• Experience of working in the UK Voluntary Sector.

Benefits: The Office Administrator is entitled to 25 days annual leave (pro rata, not including bank holidays). Pension scheme with matched contributions of 5%. Hybrid and flexible working of 14 hours/week.

Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office periodically, e.g. 1 day per 2 weeks. 

Interviews: Interviews will take place in the week commencing 1 July 2024.

 

How to apply: To apply, please send your CV and a supporting statement.  Candidates will be expected to provide proof of the right to work and reside in the UK. 

About Us

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Works Project Support Officer to join us on a permanent, full-time basis.

The Benefits

• £32,666-£35,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is an excellent opportunity for an administrative support professional with facilities and contract management experience to join our prestigious organisation.

In this engaging role, you’ll have the chance to support us as we maintain the beautiful and historical buildings and structures that make the Royal Parks so unique, for millions to enjoy.

Not only will you be working in some of the capital’s most renowned green spaces, but you’ll be supported to grow and excel in your role with an outstanding range of benefits, great perks and plenty of training and development opportunities.

The Role

As a Works Project Support Officer, you will support the day-to-day management and maintenance of the Park Assets with focus on assisting with the delivery of minor works and projects.

Managing the administration of works, you’ll prepare and co-ordinate project documentation, organise diaries and works meetings, take minutes and produce progress reports, action logs and checking on the O&Ms.

Acting as the office manager, you’ll ensure we have all the resources we need, respond to enquiries, field requests and support staff inductions.

You’ll also liaise with teams to ensure maintenance or conservation-based projects are delivered to the highest possible standards.

Additionally, you will:

• Manage finances for works
• Create and publish financial reports
• Manage the Works asset database and the Works filing system

About You

To be considered as a Works Project Support Officer, you will need:

• Experience of providing administrative support within a busy office
• Facilities management and contract management experience
• Experience of CAFM systems, finance software and forward maintenance planning
• Experience of statutory compliance and regulatory requirements related to project management
• An understanding and awareness of health & safety legislation
• Excellent communication, interpersonal and negotiation skills
• A methodical approach to work with a high level of organisational skills
• Proficiency in IT and Excel

Other organisations may call this role Project Support Officer, Project Officer, Assistant Project Support Officer, or Workplace Project Officer.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Works Project Support Officer, please apply via the button shown. Successful candidates will be appointed on merit.

Housing Solicitor

Closing date for applications 23:59 hours on 9th June 2024

Salary: Up to £45,000 per annum (depending on experience)

To apply visit our website

• Be a qualified as a Solicitor or Barrister (England & Wales)
• Have a current practising certificate and at least 2 years’ post qualification experience in housing law
• Be qualified as a Housing Legal Aid Supervisor or able to meet the Supervisor Standard within a period acceptable to the Legal Aid Agency and Cambridge House

Please go to our website and download a recruitment pack for full instructions of how to apply 

We are a charity that manages Whiteley Village retirement community, founded over a hundred years ago in Walton on Thames, Surrey, and the Village located in 225 acres of beautiful grounds and is a very special place to live and work.
 

About the role:

As the Trusts and Foundations Fundraiser you will use your core knowledge and skill to reflect on strategy, relationship building and leading our charitable profile and income streams.

You will develop and influence strategy formation with supporters and other stakeholders to identify and actively seek out and engage trusts, foundations, and other funders by writing compelling and comprehensive funding bids, presentations, and applications.

You will work collaboratively with Senior Management Team to enhance stewardship to enable creative, effective, and appropriate activities to promote the development of sustainable engagement with supporters.

About you:

You will have demonstrable knowledge and experience of trusts and grants fundraising in a complex organisation as well as experience of prospecting, writing, and managing the application process. Ability to develop relationships with a broad range of stakeholders is vital.

In this role you will need excellent communication and IT skills together with demonstrable ability to plan, prioritise and work proactively. Understanding of the health/housing sector would be advantageous.

What we offer:

34 days annual leave (including Bank holidays), excellent working environment, great learning & development opportunities, life assurance, pension, employee assistance programme, Blue Light Card, and free parking.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Islington Complex Needs services have a full time Project Worker Complex Needs position (Milton House) and a part-time Project Worker Complex Needs (Ashley Road) position available.

About the role:

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We are seeking experienced and highly motivated staff members for our Complex Needs Accommodation Service. The role will require you to work alongside the Regional Services Manager , to provide a high level of support to these clients at our Ashley Road and Milton House projects.

You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.

The working rota for this post is Monday - Friday. (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm)

About you:

• Previous experience of working with people with complex support needs.
• Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.   
• A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 2nd June at Midnight

Interview date: 12th-14th June 

This post will require an Enhanced DBS check to be processed for the successful applicant.

We are looking for a training and development lead who will design and implement a new model of solution focused resources and training programmes. You will work with community organisations to understand their legal needs and tailor the training to give advisers the tools they need to help their communities. You will develop resources and training that are practical, holistic and comprehensive and delivered through a range of online and in person methods. 

You will be passionate and enthusiastic about access to justice with a training and development background. You will lead on the development of a new range of resources for the wider access to justice community with a focus on housing issues. You will also work closely with other staff to re-imagine and represent existing content in new ways. As LAG is at the heart of the social justice lawyering community, the successful candidate will work closely with our partner organisations.

What we do:

LAG supports and empowers those providing legal services and using the law to achieve justice for those who are disadvantaged, unable to speak for themselves or who struggle to be heard, by:

• Publishing and disseminating accessible, high quality, authoritative and up to date legal information and knowledge.
• Delivering education and training and creating opportunities for the exchange of ideas.
• Being an authoritative voice speaking up for justice and improving law and practice.

Our vision is a fair legal system that excludes no one, upholds equality and social justice, and meets the needs of the people it serves.

TRAINING AND DEVELOPMENT LEAD

Principal duties and responsibilities:

• Plan and manage the resources and training in its overall design and content development to ensure it remains up to date and engaging and relevant.
• Identify and utilise the most appropriate platforms for delivery of different activity (eg in person, e-learning, webinar) to make the most effective use of resources and meet customer need.
• Work with subject matter experts, curating and creating content as needed.
• Work with and develop relationships with housing advice organisations and community groups to understand their learning needs.
• To develop digital content of the training materials, event video production, design brochures and training materials and keep these up to date and relevant.
• To be the first point of contact and provide first line support for all training and learning.
• Produce project progress reports and regularly review the project plan.
• Website maintenance and posting support, developing podcasts and management of the hosting platform.
• Support the administration and organisation of all learning and development programmes and events (virtual and in-person) and gather evidence and feedback to measure outcomes and impact of L&D activities.
• Arranging online and in person seminars, conferences, and training.
• Developing marketing and build a social media profile.
• Work with the LAG team to maintain a positive work environment and establish a culture of learning.

Person Specification:

Personal Qualities

Committed to the core values and objectives of the organisation.

Friendly and approachable

Self-motivated and ability to prioritise own workload.

A ‘can do’ positive attitude.

Flexibility and willingness to learn new skills.

Commitment to equal opportunities and anti-discriminatory practice

Abilities

Organised with good attention to detail.

Ability to work under pressure and to a deadline.

Positive attitude to problem solving.

Confident to work unsupervised on own and as part of a team.

Energetic and resilient attitude

Creativity and an ability to translate ideas into concrete plans and training.

Skills and knowledge

Passionate about access to justice issues

Educated to degree level or have a proven track record.

Experience delivering training and developing materials

Experience of working with external agencies, partners, and community groups.

Professional approach to work and strong interpersonal skills

Excellent written, verbal and presentation skills

Excellent IT skills and a good working knowledge of Microsoft Word, Excel, Outlook and Eventbrite

Well-developed knowledge and experience of all the main social media platforms

Excellent time management and organisational skills

About CleanupUK  

We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.

Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.

Main duties of the role 

• To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team. 

Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers. 

• To attend weekly team meetings 

• To assist in research into new areas of operation for the charity. 

• To oversee orders of equipment and printed resources to our partners with various suppliers around the country.

• To maintain meticulous records regarding our growing national Cleanup Hub network of community partners. 

• To collate statistics and create regular reports of programme activity, using our website and new database. 

• To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.

• To use Mail Chimp to send mailers to our partners and followers. 

• Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.

• To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements. 

• To assist with staff recruitment and induction processes. 

Chief Executive: leads our strategic direction / reports to the Trustees 

• To organise board meetings; booking diary dates, venues, catering and taking minutes. 

• To attend and take detailed minutes at board meetings and any other meetings required. 

• To process invoices, expense claims and credit card statements. 

• To assist with staff recruitment and induction processes. 

Corporate Partnerships: manages relationships with our corporate partners 

• To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.

• To assist with staff recruitment and induction processes. 

We are recruiting for an enthusiastic and proactive individual to join our Finance Team in the role of Finance Assistant.

The Finance Assistant supports all aspects of the Hallé’s work at the Bridgewater Hall, the Hallé Venues and concert halls across the UK.

The Finance Assistant works in a department currently comprising Finance Director, Finance Manager, Assistant Finance Manager and Finance Assistant.

The department is responsible for all aspects of the financial affairs of the Society and its related trusts. The Finance Assistant is responsible to the Assistant Finance Manager.

They take responsibility for processing the day-to-day transactions of the company across purchase ledger, sales ledger and the cash book, and ensure the smooth operation of the office. They will also need to work collaboratively with colleagues across the wider Hallé as well as with external customers and suppliers.

The post is full-time permanent based on a 36.25-hour week. Our core office hours are 09.00-17:15, from Monday to Friday. There is an option to work up to 50% of hours from home.

Consideration will be given to applicants wanting to work part-time at an appropriate level to meet the requirements of the role.

Main Purpose of the Role:

Royal British Legion Industries Ltd. (RBLI) is both a charity and a company limited by guarantee.  The trustees of RBLI are therefore responsible for oversight of the organisation under both charity and company law.  They are they legal directors, as determined by company law and the Articles of Association.  The day to day running of RBLI is the responsibility of the Chief Executive and the Senior Leadership Team (SLT).  This role, which reports to the Director of Governance, Compliance & Business Systems, supports the board of trustees and the SLT in all areas of governance.

Overview of the Role & Team:

RBLI is a diverse and complex organisation, with divisions that cover social care, property management, estates management, welfare and employment solutions, manufacturing, and marketing / fundraising.  There are also several support functions including people and culture, finance and performance, business systems, and risk and compliance.  This role is an essential part of the change process currently ongoing across RBLI.

The team is overseen by the Director of Governance, Compliance and Business Systems.  Key working relationships include the board of trustees, the SLT, Assistant Directors, the Strategic Assistant, the wider Governance & Compliance Division, and the support functions.

Your Key Responsibilities:

Governance:

• Oversight of all board and sub-committee meetings, ensuring there is an efficient and effective structure to achieve organisational objectives including the review and maintenance of all terms of reference.
• Compliance with internal KPIs in relation to issue of board and sub-committee papers.
• Oversight of all matters arising and actions.
• Support the induction process for new trustees.
• Support the board and committee effectiveness review.
• Submission of all statutory returns.
• Ensuring compliance with the Companies Act and the Charities Act.
• Oversight of any governance related returns.
• Oversight of key RBLI registers such as Declaration of Interests.
• Oversee submission of documentation during the annual audit process.

Company Secretarial:

• Responsible for planning and managing the annual cycle of meetings for the board and sub-committees, including maintenance of the forward plans and agendas.
• Taking minutes of the boards and sub-committees (shared responsibility).
• Oversee the logistics for the meetings.
• Responsible for planning the AGM.

Legal and Assurance:

• Monitor compliance with relevant statutory and regulatory requirements, proving advice to SLT and members of staff as necessary.
• Oversight and communication of all compliance policies such as Conflicts of Interests and Gifts & Hospitality.
• Supporting the Director of Governance, Compliance & Business Systems to deliver the assurance and compliance programmes.

Risk Management:

• Managing the insurance process in terms of:
• Collating information in relation to claims
• Submitting claims information
• Supporting the Finance Team in the annual insurance renewal process

Personal Attributes:

• Excellent attention to detail and high degree of accuracy
• Ability to work under own initiative and effectively prioritise work / balance competing demands
• Ability to build and maintain effective working relationships
• Commitment to equity, diversity and inclusion

Requirement for the Role:

Essential:

• Professional qualification in relevant area e.g. accountancy, governance, risk, legal
• Extensive experience in a governance role within a charity or similar organisation
• Experience of working closely with trustees, directors, and senior leadership
• Extensive experience of minute taking
• Advanced IT skills in areas such as Word, PowerPoint, Teams, Zoom, Outlook
• Excellent organisational skills
• Excellent communication and stakeholder management skills

Desirable:

• ICSA or similar qualification
• Good understanding of Company Act requirements

Benefits:

25 days annual leave + bank holidays, a Group Flexible Retirement Plan and Life Assurance.

This role will be subject to a BASIC DBS check.

To Apply:

If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement.  RBLI is an equal opportunities employer.

RBLI is an accredited Disability Confident Leader. We guarantee to interview disabled applicants who meet the minimum criteria for the role. If you consider yourself to have a disability and would like more information of how to apply for the above role under our disability confident scheme then please visit the RBLI website for more information. 

* RBLI reserves the right to remove a vacancy at any time prior to the published closing date

NO AGENCIES

We are looking for a Parliamentary Officer to support the management and administration of the Christians in Parliament All Party Parliamentary Group (CiP) as part of a team of three staff.  

CiP exists to support all Members and staff in their work in Parliament, commending the relevance of the Christian faith to personal and political life. 

This is a full-time role, but there is potential to discuss flexible working options.

Based in the Houses of Parliament, your work will include:

· Administering our events programme including weekly chapel services, guest speaker events, staff prayer meetings and Bible study groups   

· Planning and supporting the delivery of the National Parliamentary Prayer Breakfast, a major annual Parliamentary event 

· Managing & co-ordinating CiP’s communication including maintaining the CiP website

· Potential for developing outreach and discipleship opportunities with staff, depending on experience and interests

* There is an occupational requirement for this post to be filled by a person committed to the Christian faith.
 

Post: Project Administrator

Hours: 37 per week

Salary: £23,048.56 - £269,963.55 (annual increments subject to successful appraisals)

Place of Work: Bolton, Greater Manchester

Reports to: Business Support Service Manager

Overall purpose:

• To provide comprehensive administrative support to individual BACKUP schemes and offices.
• To provide accurate information in relation to scheme and service user accounts.
• To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
• To support facilities/buildings management including Health and Safety
• To operate in line with and uphold all BACKUP policies and procedures.

Key Responsibilities:

• Provide secretarial and administrative service to the organisation

• Provide financial support

• Provide office and reception services

• Maintain information systems

• Be flexible

• Policies & Legislation