Support Worker (Part Time)

Bristol / Gloucestershire

£9 to £9.50 per hour + excellent benefits, paid travel time and training (pay rise pending)

Part Time hours available - including days, evenings and weekend

Permanent

Our client is looking to recruit a Support Worker on a permanent contract to deliver independent living care and support to their customers on a part time basis. This is a great opportunity to make a real positive difference to an individual’s life.

Our client prides themselves on their high quality delivery of support and care services, ensuring a positive and safe environment where each customer can maintain their independence in their own home.

What can you expect in the role?

Everyday is unique in our client’s services and the extraordinary support they offer to individuals is different everyday too. You will be responsible for supporting adults who have single or combined sight and hearing loss with daily living tasks, from shopping, household cleaning and dealing with correspondence, to going out to galleries or places of interest, lunch out with friends or assisting them to their appointments.

It’s important for you as a trusted Support Worker to build good relationships with customers, empowering individual’s independence and engage well in conversations. Within this contract you will be supporting both male and female customers. 

Do you need experience?

Our client is looking for someone with similar experience within a Support Worker or Social Care role and a British Sign Language (BSL) Level 2 qualification is essential.

The successful applicant will also require a full UK driving license and access to a car as this role involves lone working and you will be required to travel independently to customer’s homes. You will need to complete employment checks and an enhanced DBS check (paid for by the organisation).

Benefits

Choosing to work within our client’s unique services you will not only be benefiting from a supportive network of colleagues, this will also be complimented by an excellent benefits package including, competitive annual leave allowance, opportunity to take part in bespoke training & gain qualifications relevant to your role, DBS Enhanced Check fully paid for by the organisation, Inclusion in our client’s pension scheme, Care Certificate training and Discounts at major restaurants, hotels, shops and cinemas and Other benefits from the Perkbox employee benefits scheme

So if you share our client’s passion and enthusiasm, click apply, simply complete the short application form, attach your CV and tell us why you’re ideal for this role and we’ll be back in touch. We look forward to hearing from you.

You may have experience as a: Support Worker, Care Worker, Care Staff, Personal Assistant, Communicator Guide, Care Assistant, Support staff, Social Care Worker jobs, British Sign Language Support, Community Care Worker, Residential Care Worker, NHS Support Worker, Senior Support Worker, Senior Care Worker, Senior Support, healthcare, HCA, Health, Nursing, medical, carer

#jobs #recruiting #supportworker #careassistant #careworker #socialwork #HCA #britishsignlanguage #BSL #Bristol #Goucestershire

Support Worker (Full and Part Time)

Birmingham and Staffordshire, West Midlands

£9 to £9.50 per hour + excellent benefits, paid travel time and training (pay rise pending)

Full and Part Time hours available - including days, evenings and weekend

Permanent

Our client is looking to recruit a Support Worker on a permanent contract to deliver independent living care and support to their customers. This is a great opportunity to make a real positive difference to an individual’s life.

Our client prides themselves in their high quality delivery of support and care services, ensuring a positive and safe environment where each customer can maintain their independence in their own home.

What can you expect in the role?

Everyday is unique in our client’s services and the extraordinary support they offer to individuals is different everyday too. You will be responsible for supporting adults who have single or combined sight and hearing loss with daily living tasks, from shopping, household cleaning and dealing with correspondence, to going out to galleries or places of interest, lunch out with friends or assisting them to their appointments.

It’s important for you as a trusted support worker to build good relationships with customers, empowering individual’s independence and engage well in conversations. Within this contract you will be supporting both male and female customers.

Do you need experience?

Experience isn't always necessary, however, our client does ask all employees to demonstrate & share their care values and positive attitude to ensure they deliver high quality support. Similar experience within a Support Worker or Social Care role would be advantageous. A full UK Driving licence and access to a car is also essential. 

The successful applicant will need to be able to travel independently, lone working but also happy to work within customers homes. You will need to complete employment checks and an enhanced DBS check (paid for by the client)

Benefits

Choosing to work within our client’s unique services you will not only be benefiting from a supportive network of colleagues, this will also be complimented by an excellent benefits package including, competitive annual leave allowance, opportunity to take part in bespoke training & gain qualifications relevant to your role, DBS Enhanced Check fully paid for by the company, inclusion in the pension scheme, Care Certificate training and discounts at major restaurants, hotels, shops and cinemas and Other benefits from the Perkbox employee benefits scheme.

So if you share our client’s passion and enthusiasm, click apply, simply complete the short application form, attach your CV and tell us why you’re ideal for this role and we’ll be back in touch. We look forward to hearing from you!

You may have experience as a: Support Worker, Care Worker, Care Staff, Personal Assistant, Communicator Guide, Care Assistant, Support staff, Social Care Worker jobs, British Sign Language Support, Community Care Worker, Residential Care Worker, NHS Support Worker, Senior Support Worker, Senior Care Worker, Senior Support, healthcare, HCA, Health, Nursing, medical, carer

#jobs #recruiting #supportworker #careassistant #careworker #socialwork #HCA #BSL #britishsignlanguage #birmingham #staffordshire #westmidlands

Are you enthusiastic and passionate about enabling and supporting Carers?

If so this is your opportunity to join a dynamic team that provides a range of support services to unpaid Carers in Wandsworth.  We require creative and proactive self-starters to support Carers in Wandsworth.

Carers Support and Development Worker – Support and Information service

Salary: £27,000 per annum

Full time (35 hours per week)

The successful applicant will excellent communication and organisational skills.  They will have experience of providing information and advice in a busy setting with competing priorities, and a commitment to working with Carers and volunteers. They will be able to adapt to providing services both face to face and via virtual platforms whilst maintaining a consistent service for Carers.

About us

Wandsworth Carers’ Centre is a well-established Carers support service in Wandsworth since 1995.  We provide a range of services to unpaid Carers including, Information, Advice and Advocacy, Peer Support, Training, Counselling and Complementary Therapies.  Our work is supported by volunteers.

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

Salary: £9.50 per hour during waking hours, some shifts includes an 8-hour 'sleep in' rest break                                        (dedicated staff sleeping facilities available and attracts a sleep-in payment of £30)

Hours: 24 hours per week with some flexibility available

Annual Leave:             144 hours including bank holidays

This role requires working on a rota basis with typical shifts including: 

- 1pm - 7.30pm (weekdays only); 

- 4.15pm - 9am including an 8-hour 'sleep in' rest break (attracts 'sleep in' payment of £30)

- 8.30am or 9am - 5pm (weekends only)

Application Deadline: 2nd March 2021 

Interview Date: As and when applications are recieved

Here at Mercy UK we have a passion for God, passion for people and passion for excellence – this means we are committed to becoming an organisation where team members feel supported, valued and challenged to deepen their personal and professional growth. As an agile and fast-moving team, we seek to give our very best to what we do in attitude and activity.

As a Pastoral Support Worker, you carry heart and passion for the emotional, mental and spiritual health of the incredible women who are residents of the Mercy UK home. You have a unique set of skills; bringing together keen organisational and administrative skills with pastoral people skills. You are a cheerleader and at times, a coach to a diverse set of residents, all of whom are wired differently, with different learning styles, outlooks and life experiences but all of whom are united in their pursuit for freedom from life-controlling issues and into intimacy in their relationship with God, self and others.

You are safe hands as the primary point of contact and support for residents during evenings and weekends and your experience and abilities in pastoral support and communication equips you to deliver a fun yet informative schedule. You are able to perceive the needs of the group as well as the individual resident and you can hold these in tension. You are confident in your judgement and decision-making and understand the importance of working as a team and seeking guidance, where needed.

As residents wrestle through their own healing journey and put into practice all they are learning, you can prayerfully direct them, support and signpost them towards healthy choices and ways in which they can strengthen themselves in their own relationship with God, understanding that your best days are when you are in overflow in your own discipleship journey.

Goldsmiths Community Association has a great new opportunity for an experienced Community Development Worker to join our team and help realise our vision.

This post will lead our exciting and ambitious Community Development strategy that puts health, wellbeing and connection at the forefront; empowering local people to help shape community life and play an active role in our pandemic recovery.

The successful Community Development Worker will play a dynamic, agile and creative role with strong cross-functional collaboration. They will be experienced in asset-based community development and community-led theory.

Please note: We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work.​​

We are committed to offering equitable opportunities. Our recruitment process is comprehensive and rigorous to ensure that all applicants receive fair treatment. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) who are currently under-represented.

We are committed to provide a fully inclusive and accessible recruitment process. We offer an interview to disabled applicants who meet the minimum job criteria, and we are flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job. We aim to make reasonable adjustments as required.

Our staff share our commitment to safeguarding and promoting the welfare of vulnerable groups.

We are delighted to be advertising an exciting new role at MASH.

MASH is a busy city-centre based charity working with women who sex work to help keep them safe and more empowered to make decisions about their lives. Our small and dedicated staff team, supported by volunteers, work with more than 600 women every year and we are the only agency in Manchester working specifically with women with complex needs. In 2018, MASH was awarded the Queen’s Award for Voluntary Service, the equivalent of an MBE, which recognises exceptional work done by volunteer groups in their communities. All our staff benefit from regular development opportunities including trauma-informed training.

We are recruiting a new Tenancy Support Officer to join our team for 21 hours per week.

Using a gender and trauma-informed approach, the Tenancy Support Officer will support women with multiple complex needs to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.

We are looking for an experienced individual who has an understanding of complex needs including, homelessness, mental health, substance misuse and offending behaviour.

It is an occupational requirement under the Equality Act 2010 (Schedule 9, part 1) for this post to be filled only by a woman.

This role is fixed term until 31st March 2023.

The closing date is Sunday 7th March. Interviews will be held on the 9th and 10th of March and will be conducted via zoom.

The post is subject to DBS checks, suitable references, and completion of a 6-month probation period.

My Care My Way

My Care My Way (MCMW) is an innovative way of working with people over the age of 65 with complex needs and conditions. The person is at the centre of holistic care planning across organisations such as health, social care and the voluntary sector. This way of working is a more coordinated, consistent way of providing care for people over 65 with long term conditions in West London and requires people with commitment and passion to work with older people. My Care My Way has been created following intensive work with professionals, patients and the voluntary sector to create a model of care rooted in evidence and designed to meet local needs.

Patients are at the heart of the model, and are working in partnership with professionals, supported by a dedicated integrated care team. All involved, including the person and their carer, will design care plans together to keep the person well for as long as possible and to achieve outcomes that they identify.

My Care My Way delivers more consistent care for patients at their GP practice, within two multi-functional Integrated Care Hubs in the locality, or within their homes.

Role Summary

The Health and Social Care Assistant (HSCA) role offers an exciting opportunity to become part of the My Care My Way workforce; bringing together health and social care expertise to deliver real change for how care is delivered in West London.

The vision for this role is aspirational, in that it aims to bring together over time duties that are carried out by Health Care Assistants, Social Care Trusted Assessors, Navigators, and other disciplines. The post holder will also be equipped to provide low level mental health support. There is an emphasis on promoting independence and supporting patients to adopt self-care approaches, by linking them in with voluntary sector services based on their long term conditions, interests and preferences.

**Please note, this role may involve working some Out of Hours shifts, covering evenings and weekends**

There are currently five full-time vacancies (37.5 hours per week, Mon-Fri).

To apply:

Please email a CV and supporting statement that addresses all the essential criteria to our Recruitment dept. Contact details may be found on our site. CVs submitted without a supporting statement will not be considered.

Recruitment is on a rolling basis until all vacancies are filled. Interviews will be held remotely.

We are looking for an ambitious, organised and resourceful individual with experience of generating income from a variety of sources and a passion to end Violence Against Women and Girls (VAWG) to join our Senior Management Team and help achieve our vision. 

The Head of Income and Partnerships will be responsible for the development and management of the charity’s long-term income strategy. This will include a variety of income sources including commissioned income, government funding, trusts and foundations grants, and community fundraising. A part of this strategy will be to develop appropriate fundraising materials and case studies alongside our delivery teams and survivors, and to set up a structure to manage funder relationships.

In addition to income generation, the post-holder will oversee Rising Sun’s strategic partnerships, building strong relationships and working with key stakeholders to seek out opportunities to improve services for survivors and contribute to the success of the VAWG sector. This will include both internal stakeholders, such as trustees, team members and service users, as well as external such as delivery partners, other organisations and influencing bodies in the sector, commissioners and funders.

The Head of Income and Partnerships will be responsible for maintaining funding for our established programmes as well as play a key role in developing new and innovative projects to meet the needs of survivors of domestic abuse. They will work with the CEO and Heads of Services to manage the process from concept to proposal, seeking funding and resources to see the projects through to delivery.

Working with them in the Fundraising Team will be the Trusts and Foundations Manager, Fundraising and Communications Officer and Monitoring and Evaluation Officer. The Head of Income and Partnerships will lead, manage and develop the team to deliver the income strategy.

The Head of Income and Partnerships will be part of our Senior Management Team, working alongside the CEO, Head of Adult Services and Head of Children & Young People Services to deliver vital support for survivors.

DUTIES AND RESPONSIBILITIES:

• Develop and deliver a long-term income strategy for the organisation, building a portfolio of diverse income and funding streams.
• Be responsible for setting and achieving income targets, showing year on year development.
• Liaise internally across the organisation to become familiar with our services and stay up to date with current trends to feed into funding applications and develop project proposals.
• Build and manage relationships with key external stakeholders, including trusts and foundations, delivery partners, commissioners, other local agencies and partnership groups.
• Develop new partnerships with organisations and community groups in the sector, identifying opportunities to collaborate and share good practice.
• Lead, manage and develop the Fundraising Team, including the Trusts and Foundations Manager, Fundraising and Communications Officer and Monitoring and Evaluation Officer.
• Oversee all funding applications using a systematic approach, keeping the funding pipeline healthy and up to date, carrying out research into new opportunities and meeting application deadlines.  
• Be responsible for management of successful income agreements, including contracts, grant agreements and reporting requirements, working with the wider team to gather information and data as required.
• Work with the Fundraising and Communications Officer to develop an online communications strategy to build the charity’s profile, develop our supporter base, promote the work of the charity and support our fundraising efforts.
• Work with survivors and team members to develop case studies, presentations and fundraising materials as required to support income generating activities.
• Maintain and develop quality assurance standards and accreditations, such as the Women’s Aid National Quality Standard.
• Work with the Monitoring & Evaluation Officer to review and report on outputs, outcomes and impact of the charity.
• As part of the SMT support the development of charity’s strategic plan, feed into organisation wide discussions and decisions, and be involved in updating policies and procedures.
• Produce reports for senior management and the Board of Trustees on progress and upcoming activities.
• Lead on organisational research projects, including linking with relevant bodies and identifying outcomes.
• Represent Rising Sun at key sector meetings, network events and pitches as required.
• Ensure compliance with current Institute of Fundraising Code of Fundraising Practice guidelines and Data Protection legislation and ensure that all fundraising is carried out on an ethical basis.
• Carry out any other duties that support the growth of the organisation as deemed appropriate.

For further information and a person specification please download the job pack from our website.

This post is restricted to women under schedule 9, Part 1, Equalities Act 2010. 

ETT is seeking a dynamic, ambitious and strategically focused Head of
Development to work closely with the Executive Producer and Artistic Director,
as well as a dedicated Board of Trustees, to develop new prospects and
strategic funding opportunities for the organisation.

Our new Head of Development will help foster a culture of collaborative
fundraising across the organisation, working with the team to identify
development opportunities and secure funding from a range of sources.
Applications are invited from individuals with significant experience in
fundraising to help us grow this emerging area of our operations.

This is a new role at ETT. We are looking to diversify our income and this role is
an opportunity to work on the organisation’s strategy and fundraising activities
from the ground up. We are looking for a Head of Development who is keen to
work with us to implement new practices and build our fundraising strategy,
pipelines and processes. It is intended that the following responsibilities will
become part of the role over time. We’re a small team and the Head of
Development will be a key member, involved in all aspects of our work.
 

HOW TO APPLY

Applications should be made by emailing:

• A full CV.
• A covering letter, no more than 2 sides of A4, outlining your interest in and suitability for the role in line with the Responsibilities List and Person Specification.
• The names and contact details of two referees who are able to comment on you professionally. Please indicate how long and in what capacity your referees have known you. Please note, referees will not be contacted without your permission.
• A completed Equal Opportunities. This form will be separated from your application documents before review.

Wirral Ark is looking for an experienced, proactive innovator as its new Chief Executive to help us both consolidate and build upon our current provision. Your experience might come from the charity, homelessness or housing sectors – but it is your personality that will be important to us.

The overall purpose of the role is to work with the Chair, Board and staff to maintain a clear and compelling vision for the organisation whilst effectively delivering our mission to reduce the impact of homelessness on the Wirral.

The new CEO will also be responsible for growing our business by developing an asset base and services that can help the organisation achieve its strategic objective to become substantially independent from government income streams in the medium to long term.

History of the charity 

Wirral Churches’ Ark Project, known as Wirral Ark, is a registered charity that exists to provide accommodation for the homeless, under the MainStay framework, as well as providing support and guidance for individuals to secure long-term accommodation.  We offer services throughout the region. 

We started life in 1991 as a temporary shelter. The service was set up by the Wallasey Council of Christian Churches with the aim of offering emergency accommodation for those who found themselves homeless.

Wirral Ark has evolved enormously over the years and now offers a whole range of support provision for homeless people. These include isolated people with mental health or substance problems, current and ex-offenders, former rough sleepers and people who are begging or street drinking. 

Through our work, we have become experts at working with, and supportively housing, people with complex problems – for example, people with severe mental health problems, a lifelong alcohol addiction, very challenging behaviour, or a combination of these and other issues. Our support pathway is designed for people with particularly complex needs. Its function is to help them into securing a permanent and sustainable home which they will remain in.

New leadership

Wirral Ark has undergone a significant period of growth in the last 4 years, increasing turnover from around £875K in 2017 to £1.2M in 2020, with a budget for around £1.3M in 2021.

Wirral Ark has successfully diversified its income during this period. It has done so in a climate of continuous cost cutting of welfare and homelessness support - both at a local and national level. The income of the charity is derived largely from Wirral Borough Council and primarily from  its Supporting People Contracts and Housing Benefit. Wirral Ark has targets to grow its own independent income from fundraising activities and the creation of income streams derived from its subsidiary, the Wirral Ark Trading CIC.

We believe this strategy is putting Wirral Ark into a robust position and will gives us a strong platform to further improve and build rounds our services. There are several important aspects of the work for Wirral Ark are still under development. We are now looking for an excellent leader to take us to the next level.

The charity have a stakeholder pension open to all employees satisfying the auto-enrolment criteria with employees currently contributing 5% and the charity 3%. Other options could be negotiated within the package.

To apply, please download the attached application form and job pack - including application guidance notes, person specification, job description and other key information.

Chief Executive Officer

Salary: £45 – £50,000 per annuum

Hours: 35

Contract: Full time (but will consider part-time, flexible hours and job share)

Annual leave: 30 days

Pension: 5.6%

We are recruiting a new CEO to join our team.

We are a vibrant, forward thinking law centre co-located in Hammersmith Library. We have a strong reputation locally and nationally for providing people in need with legal advice and representation and campaigning on access to justice issues.

The law centre was established in November 1979 to assist those most vulnerable and disadvantaged to access their legal rights, to promote social inclusion and reduce homelessness and poverty. These goals still remain at the core of our vision to uphold equality and social justice.

We have a 40-year history of providing an excellent service to the community. Our patron is Lady Hale, retired president of the Supreme Court.

Closing date for applications is 5pm on the 20th March 2021

City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first survivor of modern slavery. Since then, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life controlling issues. In addition we have developed our About Face department which is aims to see crime free futures and violence reduction. We are passionate about restoring the lives of those we support, and it would not be possible without our dedicated team of staff and volunteers.

About Face is all about breaking the cycle of crime and seeing the lives of offenders turned around. As a an About Face Coordinator you will deliver a high quality service, constantly focused on achieving positive outcomes for every client through effective management, training and the development of the About Face team across the county of South Yorkshire, ensuring all clients have a person centered, trauma informed plan, and that contractor KPI’s are met in a timely fashion. 

RESPONSIBILITIES

• To manage a caseload of a small number of clients alongside overseeing the management of all SY client cases including referrals, person centered support plans, issue reports, and exits.

• To oversee line management of four operational regions across the county of South Yorkshire and some day to day management of the Forging Ahead programme.

• To manage day to day contact with South Yorkshire police and liaise with service manager and OPCCSY and VRU on all reports.

• To maintain and develop contacts with organisations and individuals regarding both Plan B Navigator program and Forging ahead in a professional manner - including but not limited to South Yorkshire police, OPCCSY, HMPPS, Home Office, youth offending and offender management agencies, local authorities, and medical professionals.

• To encourage the team to network and develop professional relationships with relevant organisation in the SY area. • To ensure all KPIS’s and funding is up to date and that client related issues are recorded and updated regularly and in a timely fashion.

• To manage internal reporting requirements including timely recording of data on to CRM system Zoho.

• The Coordination of staff including; induction, training, team meetings, volunteers, supervisions, rotas, holidays and absence cover.

• To work with the Safeguarding Lead to ensure that all staff are completing, updating and maintaining risk assessments for all clients and to advise and direct on complex safeguarding cases.

• Mentor staff through any complex situations, bringing the heart of City Hearts trauma informed approach and consulting with members of the management team when required.

• The continual development of self as a leader and commitment to develop the team to deliver high quality client service and care.

• Adhering to all internal procedures regarding City Hearts, the contract and any legislation.

• Be responsible for planning and to be scheduled onto the out of ours 'on call' rota

Mental Health Practitioner (RMN/Mental Health Social Worker)
Starting salary: £34,821 per annum – 1 year fixed term post
Hours: 37 hours per week (flexible, but normally during office hours)
Location: Cambridge

Cambridge Cyrenians has been providing accommodation and support to homeless men and women for nearly 50 years. We now wish to recruit a Mental Health Practitioner to support service users experiencing mental health issues and to assist with their resettlement.

As part of a small team based at our city center office, you will work with a designated caseload to assist identified service users you assess would benefit from your support, to enable them to access key support services that will assist in their recovery. 

The post includes; 25 days’ annual leave (rising to 30), clinical supervision, continuous professional development and an opportunity to learn, develop and shape an exciting new role.

Closing date for applications: Midnight 21st March. 
Interviews: W/b 25th March.

PLEASE PRESS THE HOW TO APPLY BUTTON FOR MORE INFORMATION.

CVs will not be accepted.

No agencies please.

City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first survivor of modern slavery. Since then, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life controlling issues. We are passionate about restoring the lives of those we support, and it would not be possible without our dedicated team of staff and volunteers.

Our Accommodation teams work to provide a safe and secure place for Survivors of Modern Day Slavery who have no where else to go. Accommodation Coordinators are organised and caring. They assist with the management of the service to our accommodation clients by supporting current caseworkers with their cases, offering guidance and instruction and helping train and induct new caseworkers. In addition to this they will complete administrative duties in line with The Salvation Army Modern Slavery Contract. 

• Oversight of preparation of bedrooms, folders and paperwork for new clients

• Arrange team meetings for the house staff and volunteers as well as attend staff and management meetings as needed.

• Maintaining, and developing as needed, local service links and contacts

• Oversight of health and safety checks at the property

• Keeping stock of welcome packs and manage donations at the accommodation

• Administrating petty cash use at the accommodation

• Oversight of Client Management System (CMS) tracking support hours and case management

• Administration of caseworkers/support workers and volunteer’s rota at the accommodation

• To ensure the staff/client and communal and private (indoor and outdoor) areas are kept clean and tidy and to administrate any necessary cleaning rotas

• To organise weekly activities for clients and be a link for those accessing activities in the local area

• To help resolve any on-going issues in the accommodation

• To oversee and help source any health and wellbeing needs in the accommodation

• To encourage feedback and respond to action points raised by clients about the accommodation

• To oversee activities being implemented for clients e.g. holidays, half-term etc

• To organise day to day running of shifts such as appointments, staffing levels and client’s needs

• To carry out on call as designated on the rota

• Management of caseworkers  in the team. Including but not limited to: interviews, supervisions, appraisals and managing leave requests.

• Be the first point of contact for your team.

• Ensuring adherence to all internal procedures regarding City Hearts, the Safe House and any legislation

• Promoting CH in adherence to the terms of the contract – this may include attending events on behalf of CH as a whole.