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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Energy Adviser
Location: Doncaster (Office based)
Salary: £27,000 per annum
Hours: 37 hours per week worked over 4 days (08:00-18:00)
Contract: Fixed Term until 31 October 2028 (2 years)
Closing Date: 18/09/26
Help people tackle fuel poverty and improve financial resilience
This role will deliver specialist energy advice and casework to residents experiencing fuel poverty, energy debt and complex energy-related problems. Working as part of a dedicated team, you will support some of Doncaster's most vulnerable households and help them achieve sustainable outcomes.
About the role
You'll provide in-depth energy advice and casework to clients whose circumstances require investigation, advocacy, negotiation and ongoing support.
You will work directly with energy suppliers, represent clients where appropriate and help resolve complex issues including billing disputes, affordability concerns and energy debt.
The role will include telephone appointments, video appointments, face-to-face appointments and occasional outreach/home visit activity.
Key responsibilities
Deliver specialist energy advice and in-depth casework.
Conduct full assessments of client circumstances and energy needs.
Investigate complex billing issues and supplier disputes.
Support clients experiencing energy debt or self-disconnection risks.
Negotiate with suppliers and other agencies on behalf of clients.
Develop practical solutions to improve affordability and energy resilience.
Maintain accurate client records and outcome reporting.
Work collaboratively with colleagues and partner organisations.
Contribute to achieving project targets and outcomes.
About you
We are looking for someone who:
Has experience delivering advice, casework or advocacy services.
Can manage complex cases and competing priorities.
Has excellent communication and negotiation skills.
Is able to work independently and take ownership of client outcomes.
Has strong organisational and record-keeping skills.
Is committed to empowering people and tackling inequality.
Shares the values and principles of Citizens Advice.
Desirable
Experience of energy advice, debt advice, welfare benefits or housing advice.
Understanding of fuel poverty and vulnerability within energy markets.
Experience negotiating with utility providers or creditors.
City & Guilds Level 3 Energy Awareness qualification, or willingness to achieve this during induction.
What we offer
Comprehensive training and supervision.
Opportunity to develop specialist energy advice skills.
Access to nationally recognised qualifications.
Supportive team environment.
The opportunity to make a lasting difference to vulnerable households across Doncaster.
About Citizens Advice Doncaster Borough
Citizens Advice Doncaster Borough provides free, confidential, impartial and independent advice to help people overcome the problems they face. Through the Energy Advice Anytime project, we are expanding access to energy advice through innovative and flexible delivery models to reach more residents, reduce fuel poverty and improve financial resilience across our communities.
Citizens Advice Doncaster Borough values diversity, promotes equality and challenges discrimination. We welcome applications from all sections of the community.
Harris Hill are delighted to be working with a fantastic charity to recruit for a Senior Legacy Acquisition Officer.
This is an exciting new role created as part of a significant investment in legacy fundraising. You will play a key role in delivering a new, integrated legacy acquisition campaign designed to grow the number of supporters considering leaving a gift in their Will, while also increasing broader consideration of giving.
As a Senior Legacy Acquisition Officer, you will lead the delivery, monitoring and continuous improvement of a new integrated legacy acquisition campaign.
You will manage activity end to end, from initial briefing and campaign launch through to testing, optimisation and evaluation, working closely with internal teams and external agencies.
Key responsibilities will include:
• Delivering an integrated legacy acquisition campaign across TV, digital, radio, print and other channels.
• Managing campaigns from briefing and launch through to ongoing review, testing and optimisation.
• Developing and delivering annual test plans to improve campaign performance.
• Managing campaign budgets, timelines and quality standards.
• Growing the number of quality legacy hand raisers year-on-year and meeting agreed acquisition and cost-per-hand-raiser targets.
• Supporting increased consideration of leaving a gift in a Will and broader consideration of giving.
• Ensuring legacy acquisition activity integrates effectively with wider brand, fundraising and supporter engagement activity.
• Developing an excellent supporter and enquirer journey, ensuring a supporter first approach throughout.
• Producing regular performance updates and quarterly impact reports for senior leadership.
• Working collaboratively with legacy, stewardship, supporter engagement, brand and supporter care colleagues.
• Ensuring legacy messaging and supporter journeys align with wider brand positioning and fundraising propositions.
You will have:
• Proven experience delivering integrated fundraising or marketing campaigns across multiple channels, including TV.
• Strong project management skills and experience managing campaigns end-to-end.
• A good understanding of fundraising and acquisition principles, including KPIs, testing and optimisation.
• Experience working with external agencies, such as creative, media and/or telemarketing suppliers.
• Strong organisational and administrative skills, with confidence managing campaign activity and data.
• Experience using data and insight to monitor performance, identify opportunities and improve results.
• Excellent communication skills, with the ability to brief agencies and collaborate effectively with internal teams.
• Experience developing compelling, audience-led creative or campaign communications.
• Experience developing and implementing campaign test plans and working against clear hypotheses.
• Confidence producing campaign reports and presenting recommendations to senior stakeholders.
• An understanding of the importance of tone, trust and supporter experience within legacy fundraising.
• A positive, collaborative approach and the ability to turn strategy into well-run, effective campaigns.
Experience of legacy fundraising, gifts in Wills or long-term supporter engagement would be advantageous, as would experience developing telemarketing scripts, FAQs and supporter materials, and using brand or consideration tracking to measure attitudinal change.
Salary & Benefits
• Salary: £41,500 per annum
• Contract type: 12 months FTC, full time, 35 hrs a week
• Location: London, hybrid working, one day a week in the office
Recruitment process: Cv to [email protected]
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sessional Assessing Social Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Role: Self-employed Form F Assessor
Locations: Applicants should be able to travel across Derby City or South Derbyshire, Nottingham City, Nottinghamshire, Leicester City, Peterborough, or North Cambridgeshire.
Pay - £2,250 per Form F Assessment / £37.50 per hour, plus £250 bonus for ‘panel ready’ assessments, plus £250 bonus for completion within 16 weeks, plus 55p mileage
We are the UK’s largest specialist charity provider of fostering. Our core work involves providing high quality and well supported fostering families for children and young people in the care of local authorities.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults. New staff and workers will join us as we embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.
As a self-employed worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.
We are recruiting sessional assessing social workers to undertake Form F assessments . Our assessments are undertaken face to face. Applicants should be able to travel across Derby City or South Derbyshire, Nottingham City, Nottinghamshire, Leicester City, Peterborough, or North Cambridgeshire areas for assessment visits to prospective foster carers.
Key Duties for Form F Assessors include:
Rates of Pay for Form F Assessors
Please see the Self-Employed Form F Assessor Job Information Pack for a full breakdown of role requirements.
You will be DipSW, CSS or CQSW qualified and registered with the relevant regulatory body (Social Work England).
An Enhanced DBS check will be required for this role and will be undertaken by TACT on your behalf.
Closing Date: TBC
Interview Date: TBC
Safeguarding is everyone’s business and we believe that only the people with the right skills and values should work in social work. As part of our commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard our young people. All staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
We do not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
#LI-JO1
About the Role
At Norwood, we believe every child and young person deserves the opportunity to play, make friends and enjoy experiences that help them thrive.
As our Senior Care & Play Coordinator, you'll play a leading role in delivering safe, high-quality care and meaningful play opportunities for neurodivergent children and young people aged 5 to 25 who attend our Short Breaks service.
Working closely with the Hub & Short Breaks Manager, you'll help shape an inclusive service where children and young people feel safe, valued and supported to reach their full potential. Alongside providing direct care, you'll mentor colleagues and volunteers, support families, oversee care planning and help ensure every session is delivered to the highest standards.
This is an opportunity to combine compassionate care with leadership, helping create experiences that give children confidence, families reassurance, and young people the opportunity to belong.
About Our Children & Family Services
Norwood's Children & Family Services support neurodiverse children, young people and their families to live happy, confident and connected lives.
Through short breaks, family support, play schemes and youth programmes, we create opportunities for children and young people to develop independence, build friendships and enjoy experiences that reflect their interests, strengths and aspirations.
Everything we do is shaped around the individual, ensuring every child receives the care, encouragement and opportunities they need to thrive.
Who We're Looking For
We're looking for someone who combines compassion with leadership.
You may already be working in children's social care, short breaks, education or specialist support services and be ready to take the next step in your career.
You'll enjoy supporting children with diverse needs, building trusted relationships with families and helping colleagues grow in confidence. You understand that outstanding care is about more than meeting needs. It's about creating opportunities for children and young people to feel included, develop independence and enjoy meaningful experiences.
Most importantly, you'll share our commitment to person-centred care and believe every child deserves the opportunity to live their best life.
Qualifications, Experience & Training
You'll Bring
It Would Strengthen Your Application If You Have
Reward & Benefits
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a DRIVE Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week.This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our office at Singer Street.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
About the role
This role is based in London with hybrid working.
As an DRIVE Independent Domestic Violence Advocate you will:
You will need to:
Please see attached Job Description and Person Specification for further details.
Are you looking to develop your career in fundraising or direct marketing? This could be an excellent opportunity to join a fantastic charity. Harris Hill are delighted to be recruiting for an Individual Giving Executive in order to join a collaborative Individual Giving team and support the delivery of engaging, insight led fundraising campaigns that recruit, retain and develop supporters.
The role offers a varied opportunity to gain experience across multiple Individual Giving programmes, including cause led fundraising, gaming, in memory giving and legacy. You will work across a range of online and offline channels, including direct mail, paid and organic social media, email, SMS, private sites and telemarketing.
Key responsibilities will include:
You will ideally have:
Salary & Benefits
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Grade: 6
Salary: £16,221 per annum (0.60 FTE pro rata of £27,036 per annum)
Hours: 22.5 hours per week (preferably spread across Wednesday - Friday)
Position type: Fixed term until 30th April 2027.
Responsible to: Supporter Care Team Lead/Officer
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall. (Hybrid working with a minimum of 1 day per week in the office)
ROLE PURPOSE:
As part of the Supporter Care team, the Supporter Care Assistant will help provide an excellent supporter experience and through every interaction will seek to build meaningful relationships with our supporters which increases their level of satisfaction and engagement. Whether you are handling donations, maintaining a high-quality database, responding to various supporter enquiries and fulfilling their requests, responding to complaints and feedback, or providing supportive administrative services to the department, the delivery of outstanding customer service to our many supporters will remain at the heart of your role and be the focus of your efforts.
WHO ARE WE LOOKING FOR?
We are looking for a proactive and enthusiastic individual with a passion for amazing supporter experience. The ideal candidate will be a great communicator and be a real people person with previous experience in customer facing roles. They will have a keen eye for detail, able to accurately follow processes and have experience handling spreadsheets and databases.
As part of a growing organisation, we are looking for someone with an interest in supporter engagement and international affairs who will continuously seek new ways to ensure supporters are at the heart of everything we do.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
General Duties
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible. Please ensure your application is completed in full and you read the applicant guidance on our website before applying.
Change Mental Health is looking for a Mental Health and Wellbeing Practitioner to join our community-based Hub in Invergordon.
Our Hub provides a welcoming, non-clinical space where people can connect with others, build confidence and resilience, and improve their mental health and wellbeing through group activities, peer support and recovery-focused opportunities.
About the role
You’ll play an important part in the day-to-day running of the Hub, working directly with people experiencing poor mental health or mental illness.
Your work will include facilitating groups and wellbeing activities, providing person-centred 1:1 support, helping people develop achievable goals and personal plans, and connecting people with wider community support. You’ll also build relationships with local organisations and help make sure everyone accessing the Hub feels respected, included and heard.
We’re looking for someone who can build positive relationships, work confidently both independently and as part of a team, and bring an empathetic, strengths-based and recovery-focused approach to their work.
Essential
Desirable
The role is typically worked Tuesday and Wednesday, 10am–4pm, and Thursday, 10am–3.30pm, with some flexibility occasionally required to meet service needs.
If you’re passionate about helping people strengthen their wellbeing, connections and confidence within their own community, we’d love to hear from you
For over 50 years, our mission has remained the same: to help and support people affected by mental illness.
The client requests no contact from agencies or media sales.
Join our charity at a pivotal moment. We are looking for a talented communications professional who can work with our small remote team to keep migrant homelessness and destitution high on the public agenda and tell powerful, compelling stories of the work of our members and the experiences of the people in the asylum and immigration system.
You will lead our comms work, managing our digital presence, driving engagement through our social media channels, being the first point of contact for journalists and, alongside the External Affairs Lead, developing and driving our organisational communications strategy. You will have plenty of creative ideas of how to get our campaigns noticed and ensure NACCOM’s voice is heard in the public debate.
You will understand how to work with people in vulnerable or precarious situations, empowering them to tell their own stories and giving them a voice.
A strong knowledge of the media landscape and using social media to achieve change is essential. Experience of managing websites and an understanding of brand is also key.
This role is for a creative, collaborative individual who is passionate about ending migrant and refugee homelessness and destitution and who knows the power of a good story. If this sounds like you, we’d love to welcome you to NACCOM.
Hours: Part time at 21 hours per week (which is 0.6 FTE, full time is 35 hpw)
Salary: £23,620 for 0.6 FTE (full time / 35 hpw salary would be £39,367pa). Plus £4,000 pro rata London Weighting if applicable.
Leave: 25 days pro rata plus bank holidays (Eng and Wales) plus additional concessionary days off between Christmas and New Year
Pension:NACCOM will contribute 6% of your gross salary
Additional benefits:Flexible working hours, wellbeing time, wellbeing practice
Contract: Fixed term initially of 12 months. Continuing depending on funding
Location: Home-based plus occasional travel in the UK. Opportunity to work part-time in a members’ office or a co-working space.
Responsible to: External Affairs Lead
About NACCOM:
NACCOM (No Accommodation Network) is a registered charity, and we provide a service to our (135) members who are frontline organisations based across the UK working together to end destitution amongst people seeking asylum, refugees and migrants with No Recourse to Public Funds (NRPF).
The NACCOM membership network is made up of ‘full’ members who provide accommodation to people seeking asylum who have been refused and ‘associate’ members who are organisations that are in support of the aims of NACCOM.
NACCOM brings members together to network, collaborate and share good practice, and also provides resources, support and training to enable members to increase their capacity and empower as many people as possible out of destitution. NACCOM also campaigns for a fair, just and humane asylum and immigration system that doesn’t leave people destitute.
Read more about NACCOM including our vision, mission, values and current strategy on our website. You can also view our current campaigning priorities.
Job purpose:
The Communications Co-ordinator will be responsible for the delivery of NACCOM’s communications strategy. The postholder will co-ordinate all media relations, both proactive and reactive, maintaining excellent relationships with journalists and ensuring high level visibility of key projects and the issue of migrant homelessness and destitution more broadly. This post leads and manages NACCOM’s social media presence, ensuring strong engagement and building NACCOM visibility across its social media platforms, and will play a pivotal role int the development and delivery of a new website. Empowering people with lived experience of the asylum system and destitution to be able to tell their stories in a variety of contexts is integral to the role, as well as a good understanding of delivering a communications function for a network organisation.
Duties and Responsibilities:
· Work with the External Affairs Lead to develop and implement a communications strategy.
· Manage NACCOM’s digital presence including the delivery of a new website.
· Ensure the delivery of a monthly email newsletter to supporters.
· Manage the design and publication process for NACCOM reports including our annual impact report, working with a freelance designer.
· Develop a social media strategy that drives engagement with NACCOM’s work with our key audiences and ensure regular, compelling social media posts and updates.
· Work with the Community Research Co-ordinator to build the capacity of our Community Researchers and Community Ambassadors to engage with communications projects and act as spokespeople in the media.
· Manage NACCOM’s media relations, providing a press office function and leading media strategy for discrete projects.
· Ensure brand and tone of voice consistency across all NACCOM communications outputs.
· Provide comms support with NACCOM events to the wider team.
Personal Specification/Key Competencies:
Essential skills:
· A commitment to and understanding of NACCOM’s beneficiaries and mission.
· Experience of developing and implementing communications strategy across multiple platforms.
· Good knowledge of the media landscape and experience of working with journalists.
· Good knowledge of social media platforms and the latest digital trends.
· Experience of managing websites and using content management systems.
· Creative and enthusiastic with excellent storytelling skills.
· Excellent interpersonal and presentation (oral and written) skills.
· Self-motivated and able to work alone using own initiative.
· Ability to work with marginalised groups and an understanding of the sensitivities involved.
· Proven ability to be flexible and meet tight deadlines.
· Confident using Microsoft Office and a range of online platforms.
· Willingness and capacity to travel within the UK.
For more info / apply for the role:
Please click the Redirect to Recruiter button where you can download the full job description and application form from our website.
Deadline to apply: Tuesday 1st Sept 2026 at 9am
Interviews: week commencing 14th Sept 2026
NACCOM works to end destitution for people in the UK asylum system through support, collaboration and policy change with members across the UK.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Brent.
Sounds great, what will I be doing?
We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.
Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.
At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. You will have experience supporting survivors of Domestic Abuse. This includes delivering high-quality support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential.
Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Housekeeper
SSJ Properties
Hampshire
20 Hours per week, Monday - Friday
Salary Point 20: £14,025 per annum (£25,947 per annum FTE)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You'll Make
To work at a number of residential and commercial properties for the Society of St James (SSJ), in order to provide and maintain a quality housekeeping service. You will be responsible for upholding Health & Safety and COSHH standards for cleaning, ensuring communal areas, kitchens, bathrooms, commercial offices, and vacant residential rooms/flats are cleaned to a high standard, alongside driving between properties to distribute supplies.
Who We're Looking For
We are looking for a reliable, self-motivated, and organised individual with good time management skills. You should be able to work both on your own initiative and as part of a team, with the physical capacity to carry out cleaning duties across multi-floor properties. An empathetic and non-judgmental approach towards individuals with histories of homelessness, mental health problems, and substance misuse is essential.
Essential Skills and Qualities
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website
Application closing date: Sunday 6th September 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
Young People Support Worker
We are seeking a compassionate and proactive Young People Support Worker to help young people overcome challenges and build greater independence.
Salary: £26,436 per year
Location: Warrington
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing date: 6 September 2026
About the role
Join Depaul UK and become part of a supportive team working to create brighter futures for young people experiencing homelessness and other challenges.
As Young People Support Worker, you will provide practical and emotional support to young people who may have experienced homelessness, poor mental health, substance misuse or the care system. You will build positive relationships, develop tailored support plans and help young people develop the confidence, resilience and skills they need to move forward.
Key responsibilities include:
· Completing risk and needs assessments and developing outcome-focused support plans
· Providing one-to-one and group support to young people
· Supporting clients to access education, training, employment and volunteering opportunities
· Working with local agencies and statutory services to provide joined-up support
· Ensuring safeguarding, health and safety and emergency procedures are followed
· Encouraging young people to participate in decisions about their support and wider activities
· Preparing accommodation for new clients and supporting them to settle in
· Working collaboratively with colleagues and volunteers
· Participating in a rota that may include unsocial hours, weekends and lone working
About you
You will have experience of working with young people or people who have experienced homelessness, along with an understanding of some of the challenges they may face.
You will also have:
· An understanding of homelessness, mental health, substance misuse or the care system
· Knowledge of risk assessments and support planning
· A clear understanding of safeguarding requirements and procedures
· Good literacy, numeracy and IT skills
· The ability to build trusting relationships while maintaining professional boundaries
· A collaborative, flexible and reflective approach
· A commitment to equality, diversity, dignity and respect
About Depaul UK
Depaul UK works to end homelessness and change the lives of people affected by it. Established in 1989, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
You will join an inclusive and supportive organisation that believes in the potential of every person, with access to excellent training, ongoing support and opportunities to develop.
Benefits include 26 days' annual leave, rising with service, pension contributions of up to 7%, an Employee Assistance Programme with 24/7 GP access, a cash health plan, family-friendly policies, retail and lifestyle discounts and death-in-service benefit.
Depaul UK is committed to fair and inclusive recruitment. Where required for the role, an appropriate Disclosure and Barring Service (DBS) check will be undertaken.
Other roles you may have experience of could include: Support Worker, Young Person's Support Worker, Homelessness Support Worker, Housing Support Worker, Youth Support Worker, Key Worker, Project Worker, Residential Support Worker or Supported Housing Worker. #INDSCP
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Brent
Sounds great, what will I be doing?
This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.
Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.