Management support officer jobs in Birmingham
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Research Manager
Location: Flexible, London Head Office (minimum 2 days per week in the office) or Home Based
Contract: Permanent
Hours: Full-time, 35 hours per week
Salary: £44,598 (London, Hybrid) or £40,320 (home-based)
Closing Date: 9.00am, Monday 17 August 2026
Interview Dates: Thursday 3 September and Friday 4 September 2026 (expected)
Join Homeless Link
Homeless Link is the national membership charity for frontline homeless agencies in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.
As part of the Social Change directorate the Policy and Research team lead Homeless Link’s evidence, policy influencing and thought leadership activities. The research team generates robust evidence and practical insight to improve outcomes for people experiencing homelessness. We exist to contribute to the national evidence base needed to shape policy, challenge narratives, and advocate for system-level change. We deliver applied mixed-methods social research that helps organisations, commissioners, and communities understand needs, experiences, and what works to strengthen responses to homelessness.
About the Role
We’re looking to recruit a Research Manager to support the delivery of our strategic research portfolio. This role will involve managing and delivering research design, data collection, analysis and reporting, while working collaboratively with colleagues across Homeless Link, member organisations, academics, government officials, partners and people with lived experience.
The successful candidate will be an excellent project manager with strong quantitative research skills. They will have communication and relationship building skills, understanding of interpreting research findings in wider policy contexts, and of making strategic recommendations for national and local policy and decision makers. For full details of the role please download our Recruitment Pack.
About You
We're looking for an experienced researcher with strong project management skills and expertise in both quantitative and qualitative research methods. You'll be comfortable working with data, producing high-quality analysis and communicating findings to a wide range of audiences.
You will bring:
- Experience managing research or evaluation projects from inception to completion.
- Strong quantitative and analytical skills.
- Experience analysing and interpreting data from multiple sources.
- Excellent written and verbal communication skills.
- The ability to manage competing priorities and work collaboratively with stakeholders.
- Experience using research and data analysis software such as SPSS, R, NVivo or Power BI.
Location and Working Arrangements
This role can be based at our London Head Office or b can be home-based, with flexibility to work remotely. The successful candidate must be willing to travel across the UK when required, including occasional overnight stays.
Employee Benefits
Homeless Link is proud to offers a wide range of generous benefits including:
- 30 days annual leave plus bank holidays (pro rata for part-time employees)
- Enhanced Maternity, Parental, Adoption and Sick Pay schemes
- Enhanced employer pension contributions and Salary Exchange Scheme
- Employee Assistance Programme (EAP)
- Cycle to Work scheme
- Season Ticket Loan scheme
- Access to the Blue Light Card scheme
- Group Life Assurance scheme (4x Scheme Salary benefit)
- Flexible working arrangements
- Commitment to continuous learning and professional development
Equity, Diversity and Inclusion
Homeless Link is committed to building a diverse and inclusive workforce and actively welcomes applications from people with lived experience of homelessness, people from Black and minority ethnic communities, disabled people and other underrepresented groups. We are committed to providing reasonable adjustments throughout the recruitment process and creating an environment where everyone can thrive.
How to Apply
Please submit your CV and a covering letter explaining how you meet the requirements of the role to recruitment email. Applicants that do not submit a covering letter, will not be considered. If you have any questions regarding this vacancy, please contact the recruitment team on the above email address.
Please note: All successful applicants will be required to provide proof of your eligibility to work in the UK and complete or provide a basic DBS certificate.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Background
The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.
We currently raise around £1m each year, with community fundraising, challenges and special events generating the majority of our income. With a new fundraising strategy in place, exciting plans for growth and increasing opportunities to engage supporters in different ways, we're looking for someone to bring these programmes together into a joined-up public fundraising portfolio.
This is a fantastic opportunity to help shape the future of public fundraising at The Lily Foundation, building on our strong foundations while developing new ways to inspire supporters, grow income and maximise long-term engagement.
About the role
This is an exciting new role with responsibility for leading and developing Lily's public fundraising programme, bringing together our sports events, special events, community fundraising and emerging individual giving activity.
Reporting to the COO, you'll provide leadership across the public fundraising team, ensuring our programmes work together to deliver an outstanding supporter experience and sustainable income growth. You'll line-manage three colleagues, helping them succeed in their roles while creating a joined-up approach to planning, delivery and stewardship across the portfolio.
Alongside overseeing one of Lily's largest fundraising income streams, you'll also play an important role in developing our Individual Giving, Regular Giving and legacy fundraising activity, helping turn these emerging programmes into strong and sustainable sources of future income. If you're someone who enjoys developing people, spotting opportunities and bringing different strands of fundraising together, this is a brilliant opportunity to make a lasting impact.
Key responsibilities
- Lead the delivery and ongoing development of Lily's public fundraising programme, ensuring community fundraising, sports events, special events and individual giving activity work together to maximise income and supporter engagement.
- Line-manage, support and develop the two Events Managers and the Community & Individual Giving Officer, providing clear direction, regular feedback and development opportunities, and carrying out formal performance reviews
- Work closely with the Head of Fundraising to translate Lily's fundraising strategy into practical annual plans, priorities and targets for the public fundraising portfolio.
- Oversee the performance of the public fundraising programme, monitoring income, expenditure and KPIs, identifying trends and opportunities, and taking action where required.
- Support the continued development of Lily's Individual Giving, Regular Giving and Legacy fundraising programmes, helping to test new ideas, improve supporter journeys and build long-term sustainable income.
- Ensure supporters receive an excellent experience across all public fundraising activity, developing joined-up stewardship journeys that encourage long-term support.
- Work collaboratively with Marketing colleagues to develop engaging fundraising campaigns, products and communications that inspire supporters to get involved.
- Encourage innovation and continuous improvement across the team, using insight, evaluation and supporter feedback to inform future activity.
- Ensure accurate use of the CRM system (Donorfy), promoting good data management and using reporting and insight to support decision-making.
- Prepare regular reports and updates for the Head of Fundraising and COO, highlighting progress, opportunities, risks and recommendations.
- Work collaboratively across fundraising, marketing and operations to ensure public fundraising activity is well planned, well supported and aligned with organisational priorities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Individual Giving and Legacies Manager
Fundraising & Engagement | Remote (UK-based)
Salary: £45,000 per annum
Hours: Full time (35 hours per week to be worked over 5 days)
Location: Home-based in the UK with occasional paid travel to London
Contract: Fixed Term Contract until 30 June 2029 (with potential for extension)
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. As we enter an exciting new phase of growth and influence, we’re looking for an experienced, proactive Individual Giving and Legacies Manager to launch and lead our public fundraising portfolio, deepen supporter relationships and help grow sustainable income.
About the Role
We’re looking for a strategic, hands-on fundraising leader who can develop and deliver our Individual Giving and Legacies programme, spanning legacies, membership, regular giving, lottery, appeals, publications, merchandise, Gift Aid, in-memory giving and supporter care. You will be able to balance planning with delivery, using data-driven insight to acquire, retain, upgrade and reactivate supporters while building a positive team culture where your team members feel valued, supported and empowered to do their best work.
Important Information
· This is a UK-based role
· Applicants must have the Right to Work in the UK
· We are unable to offer sponsorship
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Monday 24 August 2026 at 09:00 (BST)
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert.
Thank you for your interest in Population Matters.
#fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager #fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
Community rail is a unique and growing grassroots movement made up of community rail partnerships, station volunteer groups and other community-led initiatives across Britain.
Together, these organisations and volunteers deliver a wide range of initiatives, from engaging young people and building confidence in rail travel, to improving accessibility, enhancing stations, supporting biodiversity projects and creating community spaces that bring people together.
Community Rail Network is the national membership and umbrella body for the community rail movement across England, Scotland and Wales. We empower, support and champion community-led partnerships and groups, helping them create social, environmental and economic value through their work.
Our team of 22 colleagues is based across Britain, working mainly from home while coming together regularly online and in person. We are a collaborative, values-led organisation, passionate about making a difference through community rail.
We believe in nurturing talent, supporting professional development and creating an environment where everyone can reach their potential while maintaining a healthy work–life balance.
About this role and your main responsibilities
We are looking for a compassionate, collaborative and creative leader to head up our work with members. Everyone on the team is here for our members, but you will lead the way in ensuring everything we do is driven by what members need, now and in the future, to help them develop, grow and thrive. You’ll also help ensure our members have a great experience whenever they are accessing our support and services.
As a member of the senior leadership team, you’ll actively contribute towards its collective work in driving organisational performance and success, including growing investment in our work so we can make an even bigger difference for our members and the communities they serve.
Please see the attached introduction from our Chief Executive and role profile for further information about the position, including its principal responsibilities and the experience, skills and attributes we are looking for.
Other information
The role will involve regular travel across England, Scotland and Wales to raise the organisation’s profile and engage with members, partners and key stakeholders.
There is flexibility on your location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or the north of England) and to Board meetings which alternate between online and London.
It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of three months.
Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Apply via CharityJob by Monday 7 September 2026, 12:30pm. Upload your CV and paste your personal statement into the cover letter section. Your statement should explain how you meet the experience criteria in the person specification and be no more than 1,000 words. You do not need to address the skills/abilities section at this stage; this will be assessed at interview. Please include a daytime telephone number, email address and current notice period in your CV.
Interviews will be held in Derby on 17 September. If a second round is required, it will take place online on 22 or 23 September. Interview invitations will be issued by telephone by 11 September. Unfortunately, we cannot provide feedback to unsuccessful applicants.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.
About Immunodeficiency UK
Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.
Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..
This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.
Responsibilities
As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.
- You’ll develop and implement a digital communications strategy
- You’ll create and publish content across our website, email, social media and digital publications
- You’ll manage the website, ensuring content is accurate, accessible and up to date
- You’ll produce multimedia content — graphics, video, photography and case studies
- You’ll manage our social media accounts and our monthly newsletter
- You’ll plan and deliver digital fundraising campaigns
- You’ll create fundraising appeals, supporter communications and impact reports
- You’ll gather and share impact stories using a storytelling approach
This job is for you if:
- You’re confident in managing social media and creating digital content
- Are familiar with email marketing platforms, customer relationship management (CRM) systems and WordPress
- Have experience in planning and delivering fundraising or marketing campaigns
- Have strong organisational skills and the ability to manage multiple priorities independently
Charity or non-profit experience is a plus, as are graphic design or video editing skills.
Diversity and inclusion
Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.
Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.
Interviews will take place the week commencing 14th September.
The client requests no contact from agencies or media sales.
The National Society for Education (NSE) is both an NCI and a Royal-charter charity. It's aims are to support Church schools and the wider education sector by developing leaders, shaping policy and growing faith.
The NSE leads the Church of England's national work in education in partnership with 41 Diocesan Boards of Education and approximately 4,700 Church of England schools. We also support the national education work of the Church in Wales, which includes around 150 schools. Our presence extends to work with community schools and academy trusts, as well as higher and further education through numerous chaplaincies, providing spiritual support and guidance to children and young people, and to adults.
We are a dynamic team, working remotely from our homes around the country. We gather regularly online, and also have in-person team days through the year.
The National Society for Education (NSE) leads the Church of England's national work in education in partnership with 41 Diocesan Boards of Education and approximately 4,700 Church of England schools. We also support the national education work of the Church in Wales, which includes around 150 schools. Our presence extends to work with community schools and academy trusts, as well as higher and further education through numerous chaplaincies, providing spiritual support and guidance to children and young people, and to adults.
As Marketing Officer, you will join the Business Development, Marketing and Communications Manager and Communications Coordinator to form a small yet dynamic and effective marketing team. Together you will support the marketing activities for the National Society for Education and the sub teams within it. These include the Professional Learning Group, Growing Faith, Partnerships & Engagement, Education Policy and SIAMS teams.
- Assist in maintaining the social media content calendar and creating and scheduling approved content across the NSE channels.
- Provide support in identifying key audience groups and tailor content to ensure relevance and engagement.
- Support the preparation of monthly marketing reports with social media analytics so we can monitor engagement and performance of campaigns.
- Support in market research activities to inform future marketing activities.
- Keep up to date with current market trends relating to the education sector.
- Provide support to the Communications Coordinator in updating and adding content to the NSE website.
- Occasionally use templates to design assets for external marketing activities.
- Occasionally provide marketing support and training to team members and partners.
- Occasionally attend in-person events to gather marketing material and schedule live socials.
- Occasionally support at film- and photo-shoots to create content that promotes our work.
The main duties and responsibilities of your role are outlined in the above job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time, and you will be expected to agree any reasonable changes to your job description that are commensurate with your banding and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
This is a fixed-term contract until 31st August 2027.
The Church of England is for everyone, and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
Essential
Knowledge/Experience
* Experience in an administrative role
* Basic understanding of social media platforms and how they are used for marketing
Skills/Aptitudes
* Ability to work as part of a team
* Competency with Microsoft Office, including Excel, Word, and PowerPoint
* High-level attention to detail
* Proactive and able to work under own initiative
* Proven ability to prioritise conflicting demands and keep to deadlines
* Strong verbal and written communication skills
* Creative thinking
* Comfortable with working remotely
Desirable
Knowledge/Experience
* Previous experience in a marketing role
* Previous experience updating website content on Squarespace
Skills/Aptitudes
* Competency with social media scheduling tools
* Competency with design tools, such as Canva
* Photography and video editing
* Enthusiasm for digital marketing and content creation
Education
* Bachelor's degree in marketing, business or related field
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Join BrainWaves at an exciting stage of growth and help build the sustainable income behind our ambitious plans to improve young people’s mental health.
This is a rare opportunity for a proactive fundraiser to take real ownership of a growing fundraising programme, working with experienced specialists while broadening your expertise across trusts, major donors, corporate partnerships and individual giving.
About BrainWaves Research
BrainWaves Research is a charity working to improve young people’s mental health and wellbeing through research, education and collaboration.
We bring together scientists, educators, schools and young people to build a stronger understanding of adolescent mental health and translate evidence into practical support. Our work combines a major longitudinal research study with evidence-based educational resources for schools.
BrainWaves is a long-term collaboration involving the University of Oxford, Swansea University and The Day News & Media. We are entering an exciting stage of growth and are looking for a proactive and versatile Fundraising Manager to help secure the sustainable income needed to achieve our ambitions.
The opportunity
You will lead the day-to-day delivery of fundraising across trusts and foundations, major donors, corporate partnerships and individual giving, developing new opportunities as well as managing and growing existing relationships.
The role may particularly suit someone with strong experience in one area – most likely trusts and foundations or high-value giving – who is ready to broaden their expertise across a mixed portfolio.
You will work particularly closely with our fractional Fundraising Director, who will provide strategic direction and support, as well as experienced specialists in major gifts and events, senior volunteers and colleagues across BrainWaves.
This is a hands-on role with significant autonomy. We are looking for someone proactive, ambitious and organised who enjoys turning strategy into action, building relationships, improving systems and hitting targets. Above all, you will be passionate about our mission to improve young people’s mental health.
Key responsibilities
Fundraising and income growth
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Work with the Fundraising Director and COO to deliver BrainWaves’ fundraising strategy and annual income plan.
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Manage and grow a pipeline across trusts and foundations, major donors, corporates and individual giving.
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Research and develop new prospects, partnerships and sustainable income opportunities.
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Prepare compelling cases for support, grant applications, proposals, presentations and donor communications.
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Take ownership of agreed income targets, deadlines and activity plans, monitoring performance and forecasting income.
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Manage funder and supporter relationships from initial approach through to reporting and stewardship.
Major donors, corporates and supporters
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Work with the Fundraising Director, trustees, senior volunteers and specialist advisers to identify, cultivate and steward high-value prospects.
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Build relationships with companies whose values and interests align with BrainWaves and develop appropriate partnership opportunities.
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Help develop our individual-giving programme, including appeals, regular giving and supporter journeys.
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Manage and improve our use of JustGiving and other digital fundraising platforms.
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Support donor and cultivation events, including prospect identification, communications and follow-up.
CRM, data and fundraising operations
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Take day-to-day ownership of BrainWaves’ CRM, ensuring supporter, prospect, donation and relationship records are accurate and up to date.
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Improve how the CRM is used for pipeline management, reporting, segmentation, stewardship and task management.
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Establish clear and consistent processes for recording and using fundraising information.
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Produce regular pipeline, income and forecasting reports and use data to identify opportunities, gaps and risks.
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Ensure information from JustGiving and other platforms is captured and followed up appropriately.
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Maintain high standards of data protection, fundraising compliance and data quality.
Collaborative working
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Work closely with the Fundraising Director and experienced freelance specialists in fundraising strategy, major gifts and events.
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Collaborate with colleagues across communications, research and operations to develop strong fundraising propositions and materials.
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Support trustees and senior volunteers in their fundraising activity.
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Attend occasional meetings and events, primarily in Oxford and London.
About you
You will be a confident and proactive fundraiser with strong experience in at least one income stream and an appetite to broaden your expertise.
You will be a persuasive communicator and excellent relationship builder, comfortable managing multiple prospects, deadlines and priorities. You will enjoy working in a small, evolving organisation where initiative is valued and will be effective working independently from home while staying closely connected to the wider team.
Most importantly, you will be motivated by ambitious targets and genuinely excited by BrainWaves’ mission.
Essential experience and skills
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Experience of securing income within a charity, university, research institution or other purpose-led organisation.
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Strong experience in at least one fundraising stream, such as trusts and foundations, major donors, corporates or individual giving.
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Evidence of meeting fundraising targets or contributing significantly to income growth.
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Experience of managing prospects from research and qualification through to solicitation and stewardship.
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Excellent written skills, including producing persuasive applications, proposals and donor communications.
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Strong relationship-building and stakeholder-management skills.
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Ability to understand complex information and turn it into a clear and compelling case for support.
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Experience of using a fundraising CRM to manage pipelines, records and reporting.
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Excellent organisation, with the ability to manage multiple priorities and deadlines.
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A proactive, resourceful and collaborative approach.
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A genuine commitment to BrainWaves’ purpose.
Desirable experience
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Experience across more than one fundraising income stream.
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Trusts and foundations and/or major donor fundraising experience.
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Experience of corporate partnerships.
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Experience of using and improving a CRM, particularly Beacon or a similar system.
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Experience of JustGiving or similar digital fundraising platforms.
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Experience of fundraising for mental health, young people, education, science, health or research.
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Knowledge of fundraising regulation and data protection.
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Experience of donor cultivation or fundraising events.
What we offer
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The opportunity to shape and grow fundraising within an ambitious charity.
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Close working with an experienced Fundraising Director and senior fundraising specialists.
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Significant autonomy and the opportunity to broaden your fundraising experience.
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Meaningful work supporting research and education focused on adolescent mental health.
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A flexible, predominantly home-based role.
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25 days’ annual leave pro rata.
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Auto-enrolment into our pension scheme after successful completion of a three-month probation period.
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Reasonable travel expenses for required meetings and events.
We are not looking for freelance consultants or consultancies to contact us for this role, as we really want someone to embed in our team.
The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.
The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.
This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
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Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.
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Experience with data segmentation, ETL processes, transformation and import / export processes.
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Strong understanding of data protection legislation (e.g. GDPR).
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Understanding of Gift Aid regulations and charity fundraising compliance.
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Confident using query tools and an understanding of query-based data extraction.
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Strong IT skills with competency using the MS Office suite and Excel in particular.
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Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.
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Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 16th August 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Reporting to: Fundraising Lead
Hours: Full Time (35 hours per week)
Key Relationships: Products Manager, Stewardship Manager, Fundraising Lead, Director of Development, CEO, COO, Trustees, External Partners
Location: Remote Working, with national travel requirements for meetings, events and collaboration.
Overall Purpose
The Partnerships and Philanthropy Manager will both raise money to support the sustainability of NHS Charities Together and contribute to supporting NHS Charities to increase their income.
The focus of the role is on developing and leading partnerships with corporates and philanthropy.
Overall Objectives
- To generate income across a portfolio of corporate partnerships and charitable trusts and foundations
- To support NHS charities to raise income from partnerships
- Work flexibly as part of a Development Team, supporting the range of fundraising and income generation that the team targets.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
Partnership Development & Delivery
- Manage the range of existing partnerships across corporate and philanthropic audiences, creating and implementing bespoke solicitation and stewardship plans, generating income for the organisation or NHS Charities
- Translate our work into compelling and bespoke cases for support, making relevant and appropriate asks and soliciting multi-year strategic partnerships
- Identifyand develop new partnership opportunities whichbenefitour organisation or NHS Charities
- Develop opportunities for and deliver sponsorship income for our activity and events
Collaboration & Sector Support
- Work collaboratively with member NHS Charities to understand their fundraising needs, challenges, and opportunities.
- Build strong relationships with key stakeholders across the sector, supporting them to understand the most appropriate role for partnership-based fundraising
- Share learning and best practice from partnership relationships to inform future developments and sector growth.
- Contribute to supporting NHS Charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events
- Where required support the delivery of paid for consulting support to NHS charities on fundraising
- Keep abreast of trends in fundraising within and beyond the health sector.
Leadership & Financial Management
- Establish clear objectives, KPIs, and evaluation frameworks for all partnerships
- Monitor the performance and financial return of our partnerships work, producing regular reports and insights to inform decision-making.
- Provide effective line management to team members, ensuring they have clear objectives, professional development, and deliver high performance.
- Manage budgets as required, monitoring income and expenditure to ensure targets and forecasts are met, and reporting any variances promptly.
- Produce regular performance and income reports and insights to inform strategy and continuous improvement.
- Contribute to the effective running of the team, and participate in relevant training and team meetings.
- Ensure donor records are kept up to date on the fundraising database, and ensure our CRM records of key relationships are maintained
- Ensure all appropriate due diligence is undertaken and necessary gift agreements are in place.
- Ensure that all fundraising activity complies with the Fundraising Regulator’s Code of Fundraising Practice and relevant legislation.
Cross-Team Collaboration & Stakeholder Management
- Liaise with teams across the organisation to collaborate on member facing activity and ensuring our product offers fit with our member segmentation approaches.
- Support the team on other fundraising activity, for example around events, or in the cultivation and recruitment of individual donors
Competencies
Teamwork – ‘One charity’, working within and across teams
- Collaborates across teams, ensuring our activity is aligned with our wider support of members.
Building trust and respect – listen, feedback and learn
- Models our values through their work, seeking to support colleagues and understand their perspectives.
- Proactive, and adaptable to support the wider work of the organisation as required.
Responsibility – owning your part in our success
- Demonstrates commitment to delivering exceptional partnerships.
- Takes responsibility for developing and leading successful relationships which generate income.
Professionalism – creating an environment to achieve success
- Takes a learning approach to ensure we continually improve.
- Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code.
Stakeholder focus – understanding the needs of our key stakeholders and audiences
- Passionate about supporting NHS charities and helping them to increase their income.
- Seeks to understand the needs of NHS charities, shaping our support to maximise our impact in supporting them to raise income.
- Ensures our own fundraising does not compete with members.
Acumen – Sound decision-making
- Adapts and shapes partnerships based on learning to deliver success.
- Identifies and shapes member support around what is most effective.
Knowledge, Skills and Experience
- Fundraising Qualification, Chartered Institute of Fundraising, or equivalent
- Significant experience of fundraising, and the role and theory of fundraising through partnerships and/or philanthropic relationships
- Experience of securing significant partnerships of at least 5 figures from corporate partners, individuals or family foundations and managing relationships with major supporters
- Knowledge of the current philanthropy and High Net Worth Individual and/or corporate landscape and insight into future trends
- Excellent project management skills with the ability to manage multiple priorities and stakeholders.
- Creative thinker with a commercial mindset
- Collaborative working style with excellent stakeholder management skills
- Experience managing and developing team members.
- Influencing skills, with experience of working across teams or partner organisations.
- Experience of database management and using a fundraising CRM system
- An excellent communicator, in person and in written work
- Experience working within an NHS charity or large health-related fundraising environment.
- Experience in building credibility with senior external stakeholders and managing relationships with diplomacy
- Experience managing external relationships with suppliers
Other duties
- Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
- Carrying out the duties of postin accordance withNHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
We can’t fix issues like poverty, inequality, health and climate change alone. We are fully conscious of the scale of the challenge that faces the country and the urgent need to respond. That’s why the School for Social Entrepreneurs exists, to empower and equip people with entrepreneurial ideas and solutions to grow the social economy. The social economy is a movement of organisations and enterprises that prioritise people and planet. Together, we are committed to tackling the greatest social and environmental challenges of our time.This is a new and exciting role at a significant time of growth for the School for Social Entrepreneurs. In the coming year. we are developing new programmes, working with leaders who are developing small community led social and environmental projects as well as leading larger charities and social businesses developing social investment and housing solutions.
We’re not a traditional funder. Our grants tend to be small, but they punch above their weight, helping social and environmental entrepreneurs take the next step to grow their organisations. Our grants run alongside learning programmes, challenging and supporting leaders. We’re innovative in how we do this, through both traditional and enterprise grants. We lead on Match Trading™, a grant that challenges leaders to grow their trading income, and we are working on further grants innovations.
You will work with our Grants Team, Project Co-ordinators and Assessment Lead to develop and support grant management across a range of programmes. Your role will be to lead on specific programmes, including supporting assessment, onboarding and grant management. You will ensure that grantees are fully supported to manage their grants and ensure that grant management is compliant, auditable, efficient, and timely. You will support the development of grant policies and processes, writing grant paperwork and documentation, overseeing payments, and reporting to the wider Programmes Team and others about our work.
You don’t need to have managed grants before, but you do need to have a good understanding of a wide range enterprises and charities, gained through experience of training, business consultancy or development support. You will have a good understanding of business models, legal structures and financial systems that social and environmental organisations and community run and owned businesses may use. You will need to understand social enterprise finances, be able to read accounts, budgets, cashflows and have a good knowledge of social enterprise income streams.
We need someone who understands how hard it is to start up and grow social and environmental enterprises and can support people from diverse backgrounds in managing their grant, finances and growing their business.
Are you up for the challenge?
Interviews: Friday 18th and Friday 25th September (online)
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Manager provides operational leadership for CLAPA's communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity's strategic objectives.
Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard.
The role directly manages CLAPA's Communications Officers, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.
Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team's capacity to deliver its best work.
If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.
Thank you for your interest in working at CLAPA.
In your cover letter please ensure that you detail your skills, knowledge and experience & how they relate to this role. Refer to the Job Description & Person Specification, giving examples from work, education, volunteering or personal experience where relevant. Please ensure that the information you give is relevant to the advertised post. Experience gained outside the UK is also relevant.
From diagnosis to adulthood. For a lifetime with cleft – we're here for the journey.



The client requests no contact from agencies or media sales.
Join Mersey Rivers Trust and Help Make a Real Impact for Rivers, Wildlife and Communities!
Are you a skilled finance and governance professional looking to use your expertise for good? Mersey Rivers Trust is seeking a Finance and Governance Manager to join our Senior Leadership Team and help shape the future of our environmental charity.
We’re a passionate team working to protect and restore rivers across Greater Manchester, Merseyside and Cheshire — and we need someone like you to ensure our finances and governance are as strong as our mission.
APPLICANTS MUST LIVE WITHIN OR CLOSE TO THE MERSEY CATCHMENT – APPLICATIONS FROM OUTSIDE THIS AREA CANNOT BE CONSIDERED.
The Mersey Rivers Trust (MRT) is an environmental charity focussing on the protection and enhancement of rivers and waterbodies in the Mersey Catchment. It operates in an area covering Greater Manchester, Merseyside and Cheshire. We have an annual turnover of c£1m and employ 19 staff delivering up to 30 projects per year. The Trust works with partners, local communities, and volunteers to deliver a wide range of projects including river restoration, reduction of flood risk by Natural Flood Management techniques, river monitoring, volunteer events (eg river clean-ups/invasive species control and citizen science), community engagement and education events, farm advice/plans and biodiversity net gain. The Trust continues to evolve to meet the increasing challenges of protecting and enhancing rivers and waterbodies in the catchment.
We are seeking a Finance and Governance Manager to join our Senior Leadership Team and lead the Trust’s finance, governance, and back-office functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. While not involved in field-based project delivery, the Finance Manager plays a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and project teams to ensure the Trust remains financially resilient and well-governed.
As the Finance and Governance Manager, you should possess expertise in financial control and reporting, allowing you to effectively handle delegated responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes.
The role holder will report directly to the Chief Executive Officer and will be a member of the Senior Leadership Team. The role will also include direct line management responsibilities of the Administration Officer.
If you are a motivated financial professional with a passion for driving organisational success, we invite you to apply and contribute to our team’s growth.
Key Responsibilities
- Lead the management of the back-office function and Charity governance of MRT.
- Act as the Company Secretary to ensure compliance with financial and legal requirements, as well as maintaining high standards of Charity governance.
- Work with the Chief Executive Officer to prepare and manage budgets, provide input to the Trust’s business plan and strategic initiatives.
- Contribute to the strategic direction of the Trust as a member of the Senior Leadership Team.
- Provide financial insight and analysis to support strategic decision-making and long-term planning.
- Support the development and implementation of organisational policies and procedures to ensure good governance.
- Act as a key liaison with the Board of Trustees, preparing and presenting financial and governance reports to inform oversight and decision-making.
- Lead on the development of internal controls and risk management strategies to safeguard the Trust’s assets and reputation.
- Oversee all payments, manage cash flow, income and claims.
- Support financial planning for grant funding applications to support delivery of our objectives.
- Line management of the Administration Officer.
- Renew the annual insurance policy ensuring adequate cover and value for money.
- Maintain, oversee, and update all project management reporting systems on time and to budget (including timesheets, expenses and monthly reports).
- Complete all necessary reports and keep suitable records in line with the funding requirements and document retention policy.
- Highlight any new risks and issues identified whilst carrying out duties, and work with the team to manage and resolve them.
- Fulfil duties as assigned by the Chief Executive Officer.
- Any other reasonable duties as required by MRT.
The post holder will be home based with travel throughout the Mersey catchment. The applicant will need to live within or close to the Mersey catchment to facilitate regular travel to meetings. Remote working from other parts of the country cannot be considered for this role due to the need for regular face-to-face interactions.
Candidate Profile
Essential
- A financial control and reporting background with an accounting qualification (e.g. AAT, CIMA) or qualified by experience.
- Experience of organisational governance, ideally with knowledge of UK General Accounting Practice and Charities regulations.
- Experience of financial and management reporting within a small to medium-sized charitable or not for profit organisation.
- Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission.
- Experience of cash flow forecasting.
- Familiarity with Xero financial and project management software (or similar).
- A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff.
- Aptitude in problem-solving.
- Self-motivated and able to work effectively from home with strong communication skills and with a high level of accuracy and attention to detail.
- Ability to work flexibly across the working week when necessary.
- Ability to prioritise and plan activities to meet strict deadlines.
- Excellent literacy, numeracy and report-writing skills.
- Excellent presentation and communication skills.
- Strong negotiation and influencing skills.
- Good computer literacy skills (e.g. with Excel, Word, PowerPoint and project reporting systems).
- A reliable team player with good attendance and work performance.
- Ability to set performance objectives and ensure these are achieved.
Desirable
- Experience in financial planning for funding applications.
- Understanding of small-scale charitable trading.
- Experience of commercial contract management.
- Experience of managing an IT service provider.
- Knowledge of the Mersey Catchment.
- Experience in Human Resources
General Notes
- Some travel around the Mersey Catchment will be necessary therefore a current driving licence and access to a vehicle (insured for business use) is desirable or otherwise access to public transport networks.
- This positive will from time to time requires work during some evenings, weekends and public holidays to meet the needs of the post. A time off in lieu system is operated by the Trust.
- We will also require the successful applicant to undergo a basic DBS check and provide satisfactory references from previous employers.
Term and Conditions
The following terms and conditions are typically offered to Mersey Rivers Trust staff and are set out as a guide only. Terms and conditions may vary according to circumstances, and this summary does not form part of any subsequent employment
Annual leave: 25 days annual leave (pro rata) plus bank holidays that fall on working days and a 3 day shutdown between Christmas and New Year.
Location: Home Based
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Haven is seeking an experienced and motivated Finance Manager to play a pivotal role in supporting the financial sustainability of our organisation and the life-changing services we deliver for 30 hours per week.
We welcome applications from CCAB-qualified or part-qualified professionals (ICAEW, ACCA, CIMA or CIPFA), or AAT Level 4 qualified candidates with significant experience in a Finance Manager or similar role.
Reporting to the Head of Business Services, as Finance Manager you'll lead financial management, reporting, budgeting and forecasting, providing the insight and assurance needed to support strategic decision-making. You'll oversee payroll, strengthen financial controls, support audit and compliance activities, and help drive continuous improvement across our finance systems and processes.
What you'll bring
- A recognised finance qualification or significant equivalent experience
- Experience producing management accounts, budgets and forecasts
- Strong knowledge of financial controls, compliance and statutory reporting
- Experience overseeing payroll and financial operations
- Excellent analytical skills and the ability to turn data into meaningful insight
- The confidence to communicate financial information to non-finance colleagues
- A proactive approach to improving systems, processes and ways of working
- Experience managing or developing finance staff and building strong working relationships across an organisation
Why join us?
This is an opportunity to use your financial expertise to make a genuine difference as a Finance Manager. You'll play a key role in shaping the organisation's financial future, influencing decision-making at all levels and helping ensure we can continue delivering vital services to those who need them most.
I think this format feels much more like a CharityJob advert and is more likely to engage candidates than a traditional responsibilities-based summary. It also balances the technical requirements with the purpose and impact of the role.
#Finance #Management #Accounting #Financemanagement #Finance
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive quality, lead change and make a lasting difference!
About Us
Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.
Our Regulated Activities and Contract Scope
The Care Services Manager will have responsibility across our regulated and associated services, which currently include:
• Domiciliary care (personal care in people's homes)
• Short Breaks and Emergency Respite (including sleep-in provision)
• Dementia Wraparound Support
• Day Break Day Services (currently unregulated)
We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.
The Role
The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.
Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.
This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.
The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.
What We Offer
• Competitive salary
• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
• Pension contribution scheme
• Benefits platform offering flexible high street savings and discounts on top brands
• Employee Assistance Programme and wellbeing platform
• Ongoing training and development opportunities
• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for
Key Responsibilities
1. Leading and Managing the Service
• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.
• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.
• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.
• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.
• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.
• Manage performance and conduct fairly and consistently, with appropriate HR support.
2. Quality, Compliance and Safeguarding
• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.
• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.
• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.
• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.
• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.
• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.
• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.
3. Care Planning and Service User Relationships
• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.
• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.
• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.
• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.
4. Safe Recruitment, Staffing and Workforce
• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.
• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.
• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.
• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.
• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.
• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.
• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.
• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.
5. Working with Senior Leadership
• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.
• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.
• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.
• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.
PERSON SPECIFICATION
Qualifications
· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic completion plan.
· Enhanced DBS with adults' barred list or willingness to apply immediately.
· Full UK driving licence and access to own vehicle.
Knowledge
· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality statements are assessed against, and what continuous inspection readiness means in practice.
· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.
· Knowledge of safeguarding adults' legislation and local procedures.
· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care
· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call arrangements.
· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of changes to service scope or volume.
Experience
· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated domiciliary or community care service.
· Experience of being hands-on in a care management role, understanding when direct operational involvement is needed.
· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning from them.
· Experience of directly supervising and developing a care team including coordinators, senior carers, and care support workers.
· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and complaint handling.
· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.
· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each commissioner or funder’s specific requirements.
Skills & Abilities
· Able to assess service performance, recognise what is working well, identify challenges and confidently communicate these in a clear and constructive way.
· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the service develops.
· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of audiences (CQC, commissioners and families).
· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care workers, service users, families, CQC inspectors and senior colleagues.
· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours situations.
· Competent in care management systems — including rostering, ECM, and digital care planning.
Personal Qualities
· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what needs to change.
· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex situations or organisational difficulties.
· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we support.
· Accountable and takes ownership of outcomes.
· Adaptable and confident working at different levels, recognising when to move between strategic thinking to operational problem-solving.
· Collaborative and approachable, with the ability to build positive working relationships and work effectively with people at all levels of the organisation.
· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from experience.
Our aim is to support carers and those they care for by providing a high quality and individually tailored care support service.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an insight-driven leader with experience of service design and development, CRM systems and data management? Do you enjoy turning evidence into action, building effective processes, and helping organisations maximise their impact? Then join Sported as our Network Services and Data Manager and play a key role in developing and evolving the services, activities, and support we provide to grassroots groups across the UK.
About Us
Sported is a charity that delivers funding, resources, and expert volunteer support to grassroots groups that use sport and physical activity to make a positive difference to people and communities.
Our network of 5000 groups reached over one million people across the UK in 2025–26. Through free support, resources and funding, we help trusted local leaders lower the barriers participation, building stronger, fairer communities and improving health and wellbeing, and opportunities for all.
We are now looking for a Network Services and Data Manager to join us on a full-time, permanent basis, working 37.5 hours per week.
Why Join us?
· A supportive, friendly, engaged team, with a great people first culture
· A salary of £39,393 – £45,020 (dependent on experience)
· 25 days’ holiday per annum plus Bank Holidays
· Two additional wellbeing days per year
· Two paid volunteer days each year
· Up to five days’ paid study leave for self-funded training
· Flexible working arrangements
· A confidential counselling service
· Pension scheme
· Cycle to Work scheme
This role is a fantastic opportunity for a strategic and insight-driven professional with expertise in service design, CRM systems, and data management to join Sported's mission of supporting grassroots groups to create lasting change in their communities.
Here you will have the opportunity to provide leadership to a function with significant potential for growth and development. You'll be instrumental in embedding best practice across service design, establishing robust processes, enhancing data capability, and creating a culture of evidence-based decision-making.
The successful candidate will drive continuous improvement, helping to establish a high-performing, strategically focused function that maximises impact across the organisation.
The Opportunity
This is more than a data role
You'll lead the development of Sported's services, CRM systems, and data strategy, ensuring our decisions, processes, and offer to grassroots groups are driven by insight and evidence.
Working closely with colleagues across the organisation, you'll champion innovation, improve how we use data, and help create exceptional experiences for the grassroots groups we serve.
If you're excited by the opportunity to shape strategy, lead change and maximise social impact, we'd love to hear from you.
About You
• An excellent communicator, able to build positive working relationships with the wider team.
• An effective influencer, able to drive change and embed new ways of working across the organisation.
• A self-starter, able to work independently and under your own initiative.
• A curious mind, able to ask questions and pursue answers.
• A critical thinker, able to assess existing approaches and imagine new ways of working.
• A passion for making a difference to marginalised communities and people.
Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.
The closing date for this role is Midnight on 20th August
Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.
We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know.
We want every candidate to have the best opportunity to showcase their skills. That's why we use a anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.
If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


The client requests no contact from agencies or media sales.