Management support officer jobs in birmingham
1) Governance & Strategic Leadership
· Ensure full compliance with constitutional, regulatory, and legal obligations, upholding the Nolan Principles and Charity Commission guidance.
· Work in partnership with the Board to advise on, draft, and recommend long‑term strategy; provide evidence‑based insights to support regular review of vision, mission, and values.
· Embed co‑design and beneficiary voice at the heart of strategic planning through inclusive and accessible engagement with communities, partners, and staff.
2) Financial Management & Sustainability
· Maintain accountability for budgets, internal controls, and equitable resource allocation, providing timely and accessible management information.
· Ensure compliance with funder requirements (e.g., Sport England) and manage conflicts of interest transparently.
· Lead income generation across a diverse funding portfolio—including private, statutory, local authority, philanthropic and international/European sources—building values‑aligned partnerships.
3) Core Strategy Delivery & Impact
· Lead delivery of the organisation’s 5‑Year Strategy with measurable equity outcomes, reasonable adjustments, and accessible communications.
· Strengthen community engagement and grassroots participation programmes that foster belonging, inclusive access, and (where relevant) targeted diversionary activity.
· Expand leadership pathways through, for example, the LeaderBoard Academy, promoting lived experience, inclusive recruitment, and leadership development.
· Lead, refine and grow Sporting Equals’ Charter offer as a core mechanism for sector support, knowledge transfer and systemic leadership on race equity.
4) External Affairs & Communications
· Build respectful, reciprocal relationships with stakeholders across the UK, amplifying community evidence and beneficiary voice.
· Represent the organisation confidently in the media and at events, modelling inclusive language, behaviours, and values.
5) Risk, Compliance & People
· Actively manage the Risk Register, identifying and mitigating risks including governance failure, discrimination, and safeguarding, with clear escalation routes and accountability mechanisms, including safe recruitment and ongoing staff/volunteer training.
· Lead, support, and develop the Senior Management Team; set fair objectives, conduct appraisals, and champion wellbeing and professional development.
The client requests no contact from agencies or media sales.
Exciting Opportunity
Fixed Term until the end of January 2027
Regional Manager, North East & Cumbria (0.8 FTE)
We are pleased to offer a fixed-term opportunity within the Lloyds Bank Foundation due to the current Regional Manager taking a secondment.
This is a part-time (4 days per week) position, working from home, with regular travel across North East & Cumbria and to London. The post holder must live in the North East or Cumbria.
About the Role
Are you passionate about supporting local charities and driving community-led change? The Lloyds Bank Foundation is seeking a Manager for the North East & Cumbria region to play a pivotal role in our evolving strategy.
As Manager for North East & Cumbria, you’ll:
- Build trusted relationships with local charities, helping them grow stronger and more resilient.
- Support organisations to identify and overcome challenges, connecting them with resources and opportunities.
- Champion community-led change and ensure our work is shaped by the communities we serve.
- Collaborate with partners, stakeholders, and colleagues to maximise the impact of our investments.
About you
You’ll have extensive knowledge of the voluntary sector, experience supporting local charities, and excellent relationship-building and organisational skills. You’ll be proactive, collaborative, and comfortable navigating change.
You’ll be responsible for managing a portfolio of relationships with charitable partners and collaborating with other charities.You will support our charity partners in becoming more resilient and stronger, enabling them to thrive beyond the duration of their relationship with us. You will do this by building trusted relationships with them, supporting them to identify their most pressing organisational challenges; and help them overcome the challenges by building the knowledge, skills and capabilities of staff and trustees. You will work with charities, CICs, and partnerships to identify the most appropriate form of support to respond to the identified priorities. Further information about LBFEW and our approach to supporting charity partners can be found on our website under the 'Development' section.
You’ll be the face of the Foundation in the area, able to build strong and trusting relationships and be an advocate for community organisations across the patch. You’ll have a good understanding of the operating environment in the North East & Cumbria with well-established networks across the patch. You will also play a pivotal role in sharing learning, intelligence and insights to ensure the Foundations’ strategy development, delivery and relationship with the Lloyds Banking Group considers regional needs and the operating context of our funded partners.
If you have experience working with or in the voluntary, community or social enterprise sector and are creative, adaptable, resilient, flexible in your approach, keen to learn and hungry for change, then this could be the role for you!
About the Foundation
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with local charities and community-led organisations, connecting people, and providing money and resources so that communities can thrive.
This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and, under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.
We encourage applications from all sections of our diverse community, irrespective of age, disability, sex, gender identity, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership. We want an inclusive organisation that reflects our community and where everyone feels empowered to bring their authentic selves to work. We believe our organisation will be a better, more creative and innovative place to work if we can harness the benefit of different perspectives.
The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you need any adjustments such as our application form in an accessible format such as a Word document, or for any part of the recruitment process, please email us in confidence to discuss this.
How to Apply
· Closing date: 23:59 on 18 December 2025
· 1st Interview (Newcastle, venue to be confirmed) 13th January 2026
· 2nd Interview (online) 19th January 2026
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
· Committed - focused on making a difference to people’s lives.
The role:
A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:
· keeping our finances running smoothly
· supporting smarter decision-making
· help power the work that changes lives.
If you’re detail-driven, organised and ready to make your skills matter, we’d love to have you on our team.
What we are looking for:
· actively studying for your AAT or already qualified, with a solid grasp of financial processes and the confidence to work accurately at pace.
· previous experience of working within a Finance Team
· someone who loves getting the details right and takes pride in keeping finances running like clockwork
· strong numeracy, great organisational skills, and a proactive, can-do attitude
· a problem-solver who enjoys improving systems, collaborating with colleagues, and making a real impact through your work.
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
As Finance & Operations Manager at the Foyer Federation, you will play a pivotal role in shaping and building our finance and administrative functions at an operational and strategic level. You will support all aspects of the charity's work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales invoicing, bookkeeping, grant management and payroll management. You will also take day to day responsibility for HR and organisational administration.
This role will involve close collaboration with our team to ensure the day to day finance and operational requirements are met as well as working closely with the SLT and board to build greater financial resilience and strategic financial awareness within the charity.
You will have oversight of central operations, reporting directly to the CEO and working closely with the Head of Development and Partnerships and Treasurer.
Please find the detailed job pack via the link below. The job pack includes a link to the online application form. CVs will not be accepted.
The deadline for applications is 10am 15th December 2025
Our VISION is to see all young people who can’t live at home have access to high quality housing, support, learning and development

The client requests no contact from agencies or media sales.
About the Foundation
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.
This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.
About the Programme
The Foundation has been awarded a £2.1m grant by the National Lottery Community Fund (NLCF) to deliver a pilot as part of it's Grant Holder Support programme. This pilot, Investing in the Power of Civil Society (IIPCS), will support up to 640 charities across the Northwest, Southwest of England and Yorkshire and Humber .
Delivered in partnership with eight organisations — IVAR, Groundwork UK and local trusts, CAST, The School for Social Entrepreneurs, NCVO, Voice4Change England, the AVOCADO Foundation and Access (advisory) — the pilot will offer diagnostic-led, tailored and relational support to help organisations strengthen their work.
Support will focus on resilience, environmental impact, readiness for AI and digital technology, enabling participating charities to adapt and thrive in a rapidly changing world. With a strong emphasis on equity and access, the pilot is designed to ensure organisations of all sizes and backgrounds can benefit.
We will be using a test-and-learn approach — trying out new ways of supporting charities, learning from what works and what doesn’t, and using those insights to improve future programmes. This approach will help shape NLCF’s future support for both grant holders and grant seekers, strengthen the Foundation and partners’ own development practice, and contribute to wider learning across the sector.
About the Role
As Relationship Manager, you’ll play a pivotal role in delivering this new, collaborative pilot programme. You’ll be the key point of contact for grant holders referred into the programme, guiding them through a diagnostic process, co-creating tailored development plans, and connecting them with the right support.
You’ll also work closely with National Lottery Community Fund Funding Officers, helping them make confident and effective referrals. Your work will ensure that learning from these relationships directly informs the future design of the programme and how the UK’s largest non-statutory community funder supports small charities.
This is a highly relational role that requires empathy, curiosity, and a deep understanding of the voluntary sector.
The Benefits
- Salary of £48,240 per annum (FTE)
- There is flexibility as to where this role is based; however, regular travel to London and across England will be required, with some overnight stays
- A further list of benefits can be found on the Lloyds Bank Foundation website.
About You
You are passionate about supporting small and local charities and have a strong understanding of the challenges they face.
You bring experience of working directly with organisations to identify development goals, build capacity, and improve service delivery.
You are a confident relationship-builder, able to engage with a wide range of stakeholders—from charity leaders to funders and delivery partners. You are organised, adaptable, and comfortable managing multiple priorities in a fast-paced, collaborative environment.
To be considered for this role, you will need:
- Strong knowledge of the voluntary sector, particularly small and local charities.
- Experience supporting organisations through capacity-building or development work.
- Excellent interpersonal and facilitation skills, both in-person and virtually.
- Strong communication and critical thinking skills.
- Confidence using CRM systems and digital tools.
- A commitment to equity, diversity, inclusion, and social justice.
Experience working in partnerships or consortia, or familiarity with test-and-learn approaches, would be a bonus.
So, if you’re ready to bring your expertise to a collaborative, test-and-learn programme as a Relationship Manager, please apply via the button shown. We are hoping for an immediate start for the position or as soon as possible thereafter.
- The deadline for applications is Sunday 7th December at 23:30.
- Interviews with shortlisted candidates will be held online on Thursday 18th December.
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Job description
The Project Manager will be responsible for planning, coordinating and delivering Lesbian Visibility Week 2026 (LVW). This is an exciting opportunity for an experienced project manager to lead a high profile week of events and activities raising awareness and building community for LGBTQIA+ women and non binary people.
Core Responsibilities
Develop a comprehensive plan and schedule for LVW, coordinating an engaging, inclusive and financially viable programme of events and activities
Working with the Executive Director to lead on LVW partnerships with all stakeholders, ensuring that clear, timely and accurate communication is employed when dealing with sponsors, event partners, attendees, colleagues, trustees and
other key partners
Overseeing the budget for LVW, ensuring that the programme includes a combination of ticketed events and free accessible for all activities and generates income for DCT
Work with the DIVA team to develop and deliver a strategy for promoting LVW, including sharing event information on social media, DIVA website, magazine and other partner comms channels and media
Lead on management of events for LVW, including coordinating venues, catering, performers, ticketing etc
Work with DIVA team to plan and deliver the DIVA awards nominations and shortlisting, and the DIVA powerlist
Work closely with sponsors to ensure the terms of their agreements are met and their brands are shared in promotional material as appropriate. Support the team and Executive Director with general administration and support as
necessary
Person Specification / Attributes
The successful candidate will be an experience project manager with a strong track record in event management.
Essential skills and experience
Demonstrable track record of managing a complex programme of events
Excellent stakeholder management and communication skills
Experience of managing budgets and financial tracking of multiple events
Extremely organised approach and ability to juggle multiple priorities simultaneously
Ability to design and manage schedules for multiple events simultaneously
Desirable but not essential
Experience of working in media or communications
This role is primarily remote, with travel into London required for meetings and stakeholder management.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an experienced and dynamic Fundraising Officer to join the fundraising team at the Batten Disease Family Association CIO (BDFA).
The BDFA, founded in 1998 is the only patient organisation in the UK for families affected by Batten disease, a rare and terminal neurodegenerative condition that affects children and young adults. The BDFA offers informed guidance and support to families and the professionals who work with them, as well as actively raising awareness, and promoting research into the management of Batten disease to improve patient care pathways and ultimately find a cure.
This is an exciting time to join the charity, which has grown to offer additional support services for families affected by Batten disease and to implementing a long-term strategy to develop its advocacy, education and research capabilities. Come and join our supportive team as we continue to build and develop the organisation and strengthen our financial resilience.
We’re looking for an individual who has some experience in fundraising, particularly leading on all aspects of community fundraising, developing and nurturing relationships with volunteer fundraising groups and individual supporters. The successful candidate will work under the guidance of our CEO to develop community fundraising maximising the funds raised by volunteer fundraisers and developing supporter engagement. The successful candidate will also work alongside our Trusts and Foundations Fundraising Officer to support our Trusts and Foundations income generation.
The Ideal Candidate for this role will have:
- Experience in all aspects of community fundraising including events, assisting fundraisers to develop imaginative fundraising ideas and inspiring new supporters to raise funds whilst maintaining relationships with existing supporters
- Experience in building and sustaining long-term relationships with fundraising groups and individual supporters
- Experience in managing effective and creative fundraising communications on social media and the website
- Ability to contribute to the overall Trusts and Foundations income stream, including proactively researching and identifying grant funding opportunities
- Ability to lead on creative fundraising campaigns around key events such as Batten disease awareness day and Christmas
This job requires a motivated individual who has a passion for all those within our Batten community and a strong desire to support the development and financial growth of the BDFA. The role is full time (35 hours per week) and is home based with occasional travel around the UK to meet donors and support fundraising events.
The BDFA recognises the positive value of diversity and is committed to creating a diverse and inclusive team. We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.
Salary £27k - £34k PA dependent on experience
Upload a CV and covering letter to apply
Apply by: Monday 15th December
Interviews for this role will take place on Monday 22nd December
The role
As Project Manager of a new, three-year partnership project working with military support organisations, you will lead the planning, delivery and performance monitoring of a national programme offering bereavement support to those affected by military deaths. This role requires a balance of excellent organisational skills, partnership management and internal project team management. You will also be expected to have or develop a compassionate understanding of the sensitivities surrounding grief, trauma and military culture.
The postholder will be responsible for implementing project structures, ensuring the delivery of all aspects of the programme, reporting progress to internal and external stakeholders, resolving challenges and providing persuasive and effective leadership of the project to strengthen the networks of care within military and civilian communities.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is 5th December 2025. We reserve the right to close applications early as we will interview on a rolling basis as candidates apply. Please be advised that if you do not hear from us by 19 December, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Here at the Leadership Skills Foundation we aim to provide the best support for all centres looking to start their journey with us through delivering our recognised leadership qualifications, awards and programmes. Over the past 40+ years we have supported millions of young people to develop essential leadership skills through achieving our courses.
Over 2,500 organisations (centres) across the education and community sectors are already on their leadership journey with us. With an aim of reaching over 200,000 young people per year through our leadership offer by 2028, this role will be integral to ensuring a centre’s journey with the Leadership Skills Foundation is an effortless one.
Having recently settled into our new identity and expanding the portfolio of programmes we have on offer, this role will work closely with our Business Development team, Admin team and Quality Assurance team to ensure that our existing delivery centres are sufficiently supported to forge a sustainable leadership pathway.
We’re looking for someone to adopt a consistent relationship management process to support all staff at existing delivery centres and to on-board new centres. Organisation and efficiency, along with a clear communication style and an ability to effectively manage data are essential skills for this role. This role necessitates that the successful candidate be creative with their ideas to enable the successful relationship management of our centres, while also effectively handling phone calls, emails and queries via an online live chat function.
Role Purpose:
- Provide appropriate support to centres when they contact the Leadership Skills Foundation.
- Establish consistent and robust engagement and relationship management practices including logging touch points and interpreting data with a variety of our customers.
- Respond to centre enquiries, help resolve technical issues and potential issues to delivery.
Key Responsibilities:
- Provide personalised support via effective relationship management strategies to support customers with any queries and issues across the customer journey in line with the Customer Experience Strategy.
- Proactively seek opportunities to create and maintain strong working relationships with centres that seek support from the organisation via central communication channels (phone, emails and live chat).
- Provide proactive and customised centre outreach that constantly seeks to elevate the experience of existing centres including recording accurate and timely customer intelligence.
- Resolve programme/service issues, troubleshoot challenges and support centres that are having difficulty accessing resources, registering their course(s) and/or learners.
- Support centres as they work through various policies and procedures. For example, the maintain and withdrawal procedures.
- Support Business Development strategies to meet agreed objectives and budgets.
- Utilise insight and reporting systems (various) to provide analysis and updates in relation to learner registrations and other centre insight metrics.
- Ensure sales planning, pipeline and forecasting exercises are completed on a regular basis, including annual budgeting to maximise learner and programme registration opportunities.
- Any other centre-facing tasks that need completing at various times of the year.
- To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.
Skills & Experience:
Essential
- Experience in a customer facing role with an emphasis on customer services
- Experience of working on own initiative and being a self-starter
- An understanding of the principles and importance of data capture to support decision making
- Strong interpersonal and communication skills, as well as confidence to express your ideas
- Creative thinking and solutions focused when addressing challenges
- Ability to present information concisely using Microsoft Office programmes
- Experience of using databases and managing data
- Ability to prioritise own workload
- Able to multi-task, work calmly under pressure and meet deadlines
- A passion for helping every young person to realise their potential through leadership skill development and volunteering
Desirable
- Experience of working in a remote or home working environment
- Analytical thinking and evaluation skills
- Experience of using or creating Power BI reports
- Knowledge of Leadership Skills Foundation qualifications and awards
The client requests no contact from agencies or media sales.
Please note: We are currently recruiting for two separate roles - Project Manager and Administrator. However, we welcome applicants who may wish to apply for both roles combined as a full-time position. These roles are usually carried out by one person, with a combined salary of up to £34,000. If you wish to apply for both roles, please complete only one application and clearly state at the top of your personal statement that you are applying for the full time combined role.
About the Role
Working alongside the Managing Director, you will play a key role in supporting the day to day running of the BDD Foundation while leading on key projects during this three month cover period. The primary focus of this role will be to oversee and manage the Overcoming BDD Programme (OBP), ensuring effective delivery, volunteer support and supervision, and a high quality, compassionate experience for all participants.
In addition to the Overcoming BDD Programme, you will provide project management support across other core initiatives, including the Schools Project, Conference planning, and any additional projects that form part of the charity’s priorities during this period. You will work collaboratively with the team to maintain operational efficiency, uphold the charity’s values, and contribute to activities that extend our impact and support the BDD community.
This role also involves HR responsibilities, including overseeing the full employee life cycle of staff and volunteers, reviewing and updating charity policies, and managing any people or volunteer related queries or concerns. Knowledge and understanding of HR processes is desirable, but not essential - this can be discussed at interview or offer stage should it not already be part of your skillset.
This is a meaningful and rewarding opportunity for someone who is organised, values driven and keen to contribute to positive change for people living with Body Dysmorphic Disorder (BDD).
How to Apply
Please submit a CV and a personal statement (maximum 750 words) via CharityJob by 12pm midday on 3rd December 2025.
In your personal statement, please include:
- Why you are interested in the role
- Any connection you may have to BDD or passion for the cause
- The skills and qualities you would bring
- How your experience makes you suitable for this position
Interviews are due to take place on 11th and 12th December 2025
If applying for both the Project Manager and Administrator roles combined, please state this clearly at the top of your personal statement and submit only one application.
This role is open to UK based applicants only and subject to a DBS check.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for the coordination, development and implementation of strategic training policy across the Army Cadets.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on the training governance, strategic policy, and implementation of training requirements across both our volunteer staff and employed workforce.
This role is key to ensuring Army Cadets training meets the governance requirements of the MOD, and follows required process and procedure, whilst forging its own dynamic and flexible youth training policies to meet the needs of a modern youth organisation.
This position is a permanent full-time post (40 hours per week) which will be office based in Cadets Branch, HQ Regional Command in Aldershot, however significant homeworking will be permitted. The starting salary for the post will be £32,600 per annum.
Essential Skills
· Experience of delivering strategic training policy for a large organisation
· Risk Management or Safety qualifications.
· Experience in delivering training.
· Demonstrable success in establishing effective working relationships across a range of organisations.
· Excellent written and verbal communication skills, effective interpersonal skills, and emotional intelligence.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together, in both charities we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference, and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charities’ work in pursuit of their charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 21st December 2025.
Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held in Holcombe Moor Training Camp, Spenleach Ln, Bury BL8 during the week commencing Monday 12th January 2026.
Please note that as charities dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
We reserve the right to close the role advertisement early if we receive a large number of applicants.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Complaints Officer
Location: Birmingham, B15 1LZ
Salary: £36,390 per annum
Hours: Full-Time, 35 hours per Week
Contract Term: Permanent
At Midland Heart, complaints are a vital part of how we learn, improve, and deliver on our promise to provide safe, quality homes and services that our tenants can trust.
We're looking for an experienced Complaints Officer (known internally as a Customer Experience Officer) who thrives in a regulated, demanding environment. This role is not only about resolving complaints, but also about treating each case with empathy and really understanding our tenants concerns, asking the difficult questions, collaborating with colleagues and taking ownership of the complaint management process!
The Role
You'll deliver end-to-end case management of tenant complaints that escalate beyond the informal stage of our complaints process, often dealing with sensitive and multifaceted issues. Responsibilities include, but aren't limited to:
- Thorough, effective and timely investigation and resolution of complaints that vary in complexity.
- Consistent and reliable communication with tenants through the complaint management process.
- Proactively building relationships with a broad network of internal stakeholders to fact-find / gather information and identify the root cause.
- Writing high-quality outcome letters to tenants, outlining the actions taken to resolve their complaint.
Join us and you'll play a key role in us achieving a consistently strong tenant satisfaction rating, making a genuine impact on our tenant's lives.
Our ideal candidate?
- Proven experience in a complaint handling role in a regulated sector.
- High volume end to end complaint case management experience – in this role you can expect to case manage 15-20 cases, varying in complexity, at various stages of the process.
- Experience of or the ability and willingness to liaise directly with tenants and network with internal stakeholders throughout the complaints management process.
- Ability to produce letters and reports to a high standard.
- Ability to manage and adapt to changing and often conflicting priorities.
In this role you can expect to spend the majority of your time spent working from the office with the opportunity to work from home based on business needs.
Who is Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
Closing Date: 12 December 2025
Please note: We reserve the right to close the application process earlier than the advertised closing date based on the volume/quality of applications received.
Interested? Applying is easy – simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit a comprehensive CV, alongside a cover letter, showing us that you have what it takes to make a success of the role!
Please note, we're unable to accept applications without a Cover Letter for this role.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please
For over 125 years, the British Mycological Society has been at the heart of fungal science — bringing together researchers, conservationists, educators, and enthusiasts to celebrate and advance the study of fungi. From cutting-edge scientific research to public outreach and education, we’re passionate about raising awareness of the crucial role fungi play in our ecosystems and everyday lives.
Our mission is to promote fungal science internationally. To do this, we run a dynamic calendar of events — from scientific conferences, field meetings and workshops to public engagement activities — designed to connect, inform and inspire.
About the role
We’re looking for a highly organised, creative, and proactive Events Officer to coordinate and deliver our programme of in-person and online events.
You’ll be the go-to person for making sure everything runs smoothly — from planning and logistics to communication and on-the-day delivery. Working closely with other part-time staff, volunteers, and local event hosts, you’ll play a key role in bringing the BMS community together.
This is a varied, hands-on role for someone who loves making things happen, enjoys working with people, and takes pride in creating professional and welcoming events.
What you’ll be doing
- Plan and deliver a wide range of BMS events — from scientific meetings to workshops, training sessions, and outreach days.
- Manage event logistics including venues, accommodation, catering, AV and delegate communications.
- Coordinate online events using platforms such as Zoom.
- Liaise with speakers, volunteers, and committees to make sure everything runs seamlessly.
- Oversee event budgets and timelines.
- Create promotional materials (e.g. digital programmes, flyers, graphics) using Canva or similar tools.
- Handle registrations, enquiries, and on-the-day coordination.
- Support event evaluation and continuous improvement.
About you
We’re looking for someone who:
- Has at least 5 years’ experience delivering successful events in a charity, membership, or learned society setting.
- Is confident running both in-person and virtual events.
- Brings strong organisational skills, attention to detail, and a solutions-focused mindset.
- Is great at building relationships and working with volunteers, working groups and committees.
- Is comfortable working independently from home, while staying connected with a remote team.
- Has experience with event tools, databases and GDPR-compliant data handling.
- Can create professional-looking event materials using Canva (or similar).
- Desirable: a background or interest in natural sciences or mycology would be ideal, but curiosity and enthusiasm are just as valuable.
Working arrangements
- Permanent, part-time (3 days / 21 hours per week)
- Flexible hours across the week, with occasional evenings or weekends.
- Home-based, with occasional UK travel and overnight stays for events.
How to apply
Please send your CV and a cover letter explaining why you’re interested in this role and how you meet the requirements for teh attention of Dr Emma Thompson, Executive Officer, British Mycological Society.
Informal enquiries are welcome via email to Dr Emma Thompson. Contact details on the BMS website.
Closing date: midnight, Friday 12 December 2025*
Interviews: January 2026 (online)
Start date: February 2026
* Please apply early; we reserve the right to close the advert before the deadline if a suitable number of eligible candidates are identified.
The client requests no contact from agencies or media sales.
The Partnerships Manager will play a pivotal role in delivering Youth Futures Foundation’s Employer Strategy.
You will embed and scale evidence-based practice across employer networks to create systemic change in how employers recruit, develop and retain young people.
This role suits someone skilled at translating strategy into delivery — influencing employer behaviour and embedding Youth Futures’ evidence into employer practice.
- You will bring experience of driving behaviour or practice change through partnerships, combined with a passion for tackling youth unemployment and a strong interest in equity, diversity and inclusion issues.
- You will need solid relationship-building and collaboration skills, and the ability to manage people and performance to deliver measurable impact.
- An understanding of how inclusive employment practices and workplace cultures can improve outcomes for young people — particularly those facing disadvantage.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Grants and Trusts Manager (Part-Time, Hybrid Considered)
Organisation: Gilgal Birmingham
Hours: 3 days per week (22.5 hours)
Salary: £35,000 – £40,000 FTE (pro rata £21,000 – £24,000 depending on experience)
Location: Birmingham (hybrid and remote options considered)
Closing Date: Monday 15th December
Gilgal Birmingham is a specialist domestic abuse charity providing refuge accommodation and community-based support for women and children at risk of, or experiencing, domestic abuse. We offer emergency refuge spaces and a growing range of outreach services that help women rebuild their lives, access safety, and move towards independence.
We are seeking a Grants and Trusts Manager to secure and manage the funding that enables this vital work. This is a key strategic role leading our grants, trusts, statutory funding and corporate income pipeline, working closely with the CEO and Senior Management Team. You will be responsible for prospect research, high-quality bid writing, reporting, and building strong relationships with funders and partners. This role is ideal for a self-starter who can manage the full fundraising lifecycle and contribute to the growth of a life-changing service.
Key Responsibilities
Strategy and Planning
-
Work with the CEO to implement Gilgal’s Fundraising and Income Generation Strategy.
-
Develop and maintain a pipeline of funding opportunities from trusts, foundations, statutory bodies, and corporate partners.
-
Prepare a rolling income generation plan with timelines and bid targets.
-
Support the CEO in identifying opportunities for partnership bids and collaborative tenders.
Grants and Trusts
-
Research and identify suitable funding opportunities aligned with Gilgal’s priorities.
-
Develop strong, evidence-based funding proposals with clear outcomes and robust budgets.
-
Coordinate with service leads and finance staff to ensure accuracy and compliance.
-
Manage the full bid lifecycle, from identification through to submission, monitoring, and evaluation.
-
Maintain a funding tracker with deadlines, progress updates, and reporting requirements.
Relationship Management
-
Build and maintain strong relationships with funders, trusts, commissioners, and partners.
-
Provide ongoing updates to funders to strengthen long-term partnerships.
-
Attend relevant meetings, events, and briefings.
Reporting and Monitoring
-
Produce clear, impact-focused reports for funders and stakeholders.
-
Work with colleagues to collect and analyse outcomes data to inform bids and reporting.
-
Review successful and unsuccessful bids to identify trends and improve future applications.
-
Support the CEO and Finance Director in aligning budgets with funder requirements.
-
Contribute to regular Funding Overview Reports and Income Generation Plans for the Board.
Corporate and Individual Fundraising Support
-
Support the CEO in developing relationships with corporate partners and donors.
-
Contribute to wider fundraising initiatives as needed.
Other Responsibilities
-
Uphold confidentiality and data protection in line with Gilgal’s policies and the Data Protection Act.
-
Promote equality, diversity, and inclusion.
-
Contribute to organisational planning, evaluation, and policy development.
-
Support a culture of collaboration and continuous improvement.
-
Undertake other duties reasonably requested by the CEO.
Essential Skills and Experience
-
Proven track record in trusts and grants fundraising at a senior level.
-
Experience in bid writing and grant management within the charity or public sector.
-
Strong understanding of trust, foundation, and statutory funding landscapes.
-
Excellent written communication and persuasive writing skills.
-
Highly organised with the ability to manage multiple deadlines.
-
Financial literacy and ability to prepare project budgets.
-
A collaborative, flexible, and motivated approach to work.
Desirable
-
Membership of the Chartered Institute of Fundraising or similar.
-
Experience using CRM or fundraising databases.
-
Experience in the domestic abuse, housing, or social care sectors.
-
Experience with corporate fundraising or CSR partnerships.
-
Knowledge of impact measurement and theory of change.
-
Knowledge of funders in Birmingham/West Midlands and/or with an interest in domestic abuse.
Due to the nature of our work, this post is open to women only and is covered by a Genuine Occupational Requirement (Schedule 9, Equality Act 2010). All appointments are subject to references and a DBS check.
The client requests no contact from agencies or media sales.


