Management support officer jobs in birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Money & Energy Adviser
Reports to: Money & Energy Advice Service Lead
Location:
Home based – one post
Home based with travel across the South West region as required – one post.
Hours: 35 hpw (full time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post
Contract: Full fixed term contract, ending 31 March 2026. Extension subject securing future funding.
Salary: 35 hpw £27,600 pa
(plus expenses, pension, and generous annual leave)
To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.
Summary
To raise awareness of the service and build strong relationships with kidney patients, professionals, and other kidney stakeholder groups in your defined geographic region.
Key responsibilities
• With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
• Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
• Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.
- Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
- Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services
• Act as a gateway to local information and access to:
- Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
- Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
- Kidney Care UK Counselling Service and other appropriate services to meet patients’ emotional and physiological needs
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you
We are the UK's leading kidney patient support charity





The client requests no contact from agencies or media sales.
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Interim Head of Finance & Operations
Career Ready is a social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform from which to flourish. Since then, we’ve grown in England and Scotland to support young people in areas of need.
We have an exciting opportunity for an experienced, qualified Finance professional to lead our Finance & Operations function.
About the Role
Reporting to the Chief Executive Officer the Interim Head of Finance & Operations leads on and assumes day to day responsibility for providing high quality, strategic financial management for Career Ready.
You will lead on business operations to ensure the ongoing effective functioning of the charity and drive sustainable growth.
The Interim Head of Finance and Operations plays a key role in leading greater organisational efficiency and simplifying processes and will continue the delivery of a project plan reflecting the 2025-30 strategy.
You will play a critical role in driving the increased quality of Career Ready’s offer to our stakeholders in line with our strategy, vision and values.
Member of our SMT, comprising of the CEO, Director for Scotland, Director of Programme and Partnerships and Heads of functions.
This is an interim role to cover a period of maternity leave.
Main responsibilities and accountabilities
· Lead, direct and manage the finance and operations functions, overseeing two direct reports, ensuring they deliver a high-quality service to all internal and external stakeholders and are seen as adding value, in enabling Career Ready to achieve its vision and strategic objectives through its people.
· Continue the delivery of a project plan reflecting the 2025-30 strategy, ensuring that activities happen at pace, are deadline-driven and achieve a high level of impact.
· Assume overall responsibility for the financial management of Career Ready, working with the SMT to ensure high quality and effective use of charitable funds.
· Input into and review the financial elements of funding applications and ensure that fund accounting processes align with funders’ requirements for project reporting.
· Produce financial reports for various stakeholders, as well as leading on financial modelling.
· Have oversight of all financial and accountancy matters including month end reports, management accounts, cash flow management, compliance, tax liability, presentation of management information and KPIs. Ensure that the CEO and Trustees are provided with accurate, timely information and analysis.
· Oversee and coordinate the fully managed payroll services with the external bureau for all Career Ready employees and for some internship students (Jun to Aug during the Summer)
· Administration of the Staff Opt-In Pension Scheme, including onboarding new staff (Royal London)
· Act as a role model in our ‘one team’ culture. Lead in the development of efficient working practices across the charity, creating momentum and supporting motivation within the charity.
· Lead risk management strategies and internal control procedures to minimise the risk of loss, or damage to, Career Ready’s assets.
· Prepare and submit annual operational budgets and annual accounts to the CEO for review and approval.
· Draft and deliver papers for Trustees and Finance and Fundraising Committee (F&FC) meetings.
· Attend Board and F&FC meetings to present papers and answer questions related to areas of expertise.
· Provide day to day line management of the Senior Finance Officers and support their ongoing growth and development.
· Management of organisational governance and compliance activities, including policy management.
· Oversee and manage the organisation’s risk management register and process, with input from SMT.
· Oversee reviews and renewals of all insurance policies that affect the organisation.
· Lead on the compliance of statutory and charity regulatory reporting, giving guidance to colleagues where required.
· Ensure any changes to processes and procedures across the function are clearly documented.
Person Specification
Essential skills and experience
- Belief and commitment to Career Ready’s mission and values
- Qualified (ACA/ACCA/CIMA/AAT) accountant with at least 5 years’ experience in financial management including budgeting, preferably in the charity sector.
- Significant experience in producing management and financial accounts
- Skilled in financial reporting and producing VAT returns
- Preparing for and ensuring a successful year-end audit, and demonstrable knowledge of UK Charities SORP and other reporting standards
- Experience in budgeting to support strategic decision making.
- Financial dexterity and strong analytical skills.
- Strong IT skills, including advanced MS Excel skills and extensive of using an accounting software, preferably Xero
- Excellent organisational and prioritising skills and ability to work independently and with autonomy
- Strong starter finisher with ability to lead and drive projects
- Knowledge of charity governance and compliance requirements
- Ability to build excellent relationships and have effective engagement with stakeholders
- Good communication skills and ability to communicate financial concepts to non-finance staff
- Attention to detail
- Ability to present financial information to various audiences
- Ability to maintain confidentiality and sensitivity of financial information
- Ability to work in a fast-paced environment
- Ability to cope with competing demands to deadlines
- Honest and dependable
Desirable skills and experience
- Experience of leading a team, strong team building skills
- Line management experience
- Experience of using MS Planner or other project management tools
- Genuine interest in the work done by the Charity
- Experience of using a CRM (Salesforce)
- Degree in financial management or accounting
Full details are provided in the candidate pack
Salary and Benefits
Salary: £52,000 to £54,000 FTE (salary will be pro-rata for part time hours)
28-35 hours per week. Career Ready is committed to supporting condensed/flexible working patterns.
Permanent and remote. Travel to London required on an occasional basis
You will be rewarded with the following benefits:
· 6% contribution to personal pension plan, subject to 3% employee contribution.
· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
· Cycle to Work Scheme
· Access to both our Reward Gateway Portal and an Employee Assistance Programme.
· Flexible working
· Work from home allowance and paid travel expenses.
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check.
Timetable
Applications close at 9am on Monday 21 July 2025
Please note that the closing date may be brought forward if we receive strong applications.
This is an interim role to cover a period of maternity leave, with a provisional start date of late September for a handover period.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a fully remote, purpose-led and meaningful leadership role, one where you will be dismantling the motherhood penalty for thousands?
Pregnant Than Screwed work sits at the intersection of providing information and support, research, raising awareness, and advocating and campaigning for change – always with a bold, unapologetic commitment to justice for mothers and parents.
Their impact over the last 10 years speaks for itself with 20,000 supported through their one-to-one advice line, successfully influenced key changes in UK law, including the Day-one right to request flexible working, and extended redundancy protection for pregnant women and new mums. Over 150 mentions in Parliament, Thousands of pieces of media coverage, including front-page features in The Times, The Guardian, and The Daily Mail and over 400,000 followers across social media, building a powerful digital movement
Culture and Inclusion
As Head of Communications and Campaigns, you will work with an amazing CEO, an individual who has the empathy, knowledge and savviness to lead the charity through its next level of growth. She is a progressive and inclusive leader, bold and brave in her actions, knowing that words do not bring about change, only actions. A kind yet fearless leader who will offer freedom, flexibility and personal and career growth. This is a unique opportunity to work with an incredible CEO and shape the future of working mums in the UK forever.
The lived experiences we’d love you to have
Pregnant Than Screwed is not a “box ticker” instead they are a progressive and inclusive employer, one where they value your lived experiences and skills just as much and can see behind any gaps you might have on your CV.
They are seeking a skilled and strategic Head of Communications & Campaigns to lead our external voice, policy influence, and campaign strategy — ensuring our work remains bold, intersectional, and impactful.
This is a senior leadership position, central to our mission. You will be responsible for ensuring PTS is shaping public debate, influencing key decision-makers, and mobilising thousands of parents to take action. You’ll lead the organisation’s media engagement, strategic communications, political advocacy, and campaign delivery.
The role is outward-facing and fast-paced, requiring both strategic oversight and hands-on delivery., which covers:
· Strategic and Inclusive Leadership Across Communications and Campaigns
· Public Mobilisation, engage, grow and mobilise the PTS supporter base
· Policy & Advocacy Leadership
· Senior Leadership Team and Governance.
In return for your passion, commitment and hard work, you will receive some of the most competitive benefits across the sector, whilst knowing that every day you are changing the lives of parents, families and the workplace. Your passion for gender equity will be shape the lens through which you storytelling and campaign tirelessly for the good of the millions of women who continue to lose their jobs, get passed over for promotion and face a penalty for being a mum.
Here are just some of the benefits they offer:
· Flexible working is embedded in our culture with employees working different hours, and days of the week.
· 34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
· Paid leave between Christmas Day and New Year’s Day.
· 2 paid ‘’Wellbeing Days’’. These are days that can be booked off with no notice and no questions asked.
· 5 days paid leave to care for dependents.
· Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%
· Enhanced maternity, paternity and adoption pay.
· 4 days of training per year.
· Work from home onboarding and office set up.
Next steps
We would love you to apply, which is a simple and transparent process, with a screening and interview stage with Scoutess Consultancy (recruitment partner for this role) and a one-stage interview (please see JD for full process)with our client on 22nd July 2025. Please note the advert will close on Sunday 13th July at midday, however, you may be contacted earlier if shortlisted.
Please apply via Charity Jobs, sending your CV alongside a covering letter of no more than 500 words detailing your suitability for the role.
Charity working to end the motherhood penalty.
The CMV Connect Project Coordinator role is designed to enhance the charity's outreach and support initiatives, focusing on building and maintaining relationships with healthcare professionals, families, and the broader community. This position involves coordinating projects that aim to increase awareness, provide resources, and support families affected by cCMV. This role is a part time role funded by National Lottery Community Fund. It is a freelance contractor role, as it is a contract for services.
CMV Action is a UK-based charity dedicated to supporting families affected by congenital cytomegalovirus (cCMV), a leading cause of childhood disabilities such as deafness, developmental delays, and vision impairment. The charity provides information, advocacy, and support to raise awareness and improve outcomes for those impacted by cCMV, both during pregnancy and in babies and children.
Key Responsibilities
- Project Coordination: Oversee the planning, implementation, and evaluation of CMV Connect initiatives, ensuring they align with the charity's objectives. Work with other Operation Team members and report to the Board fortnightly.
- Supporting families: Work with the trustees to follow up on those we support and identify how we can support them in the future. Work with volunteers to organise in-person and online opportunities for families to meet up.
- Volunteer Coordination: Recruit, train, and support volunteers involved in CMV Connect project.
- Event Management: Organise and support events and campaigns aimed at raising awareness and funds for CMV Action.
- Stakeholder Engagement: Develop and maintain relationships with healthcare professionals, community groups, and other families to promote awareness and support for cCMV. Provide social media content to the Fundraising Officer when each milestone is reached.
- Resource Development: Assist in creating and distributing educational materials and resources for families and healthcare providers.
- Data Management: Collect and analyse data to assess the impact of initiatives and inform future strategies. Financial data collection for the final evaluation report.
Person Specification
Essential
- Education: Degree level qualification or equivalent experience in a relevant field.
- Experience: Proven experience in project coordination, stakeholder engagement, and working within a charitable or healthcare setting. Previous working experience with volunteers within a project would be ideal.
- Skills: Strong organisational, communication, and interpersonal skills; proficiency in Microsoft Office, including proficiency in Excel.
- Attributes: Ability to work independently and as part of a team, manage multiple tasks, and maintain confidentiality.
Desirable
- Qualifications: Project management or volunteer management qualification.
- Experience: Experience in fundraising, event management, and using CRM systems, experience managing a similar project or offering support to families.
- Knowledge: Understanding of public health issues, particularly related to congenital infections and how to work in the charity sector.
Working Conditions
- Location: The role is home-based with occasional travel required for meetings and events.
- Hours: Part-time position, with flexibility to accommodate the needs of the projects. Approximately 16 hours per week, equivalent to 2 days per week.
- Salary: £150 per day, 8 hours a day, approx. 2 days a week, approx. 40 weeks till early June 2026.
This role offers an opportunity to make a significant impact on the lives of families affected by cCMV, contributing to the charity's mission to raise awareness and provide support.
This role has been funded thanks to The National Lottery Community Fund!
The client requests no contact from agencies or media sales.
Director of Development (Part time)
£70K FTE, 2 year fixed-term contract, 1 day per week
We are looking for a senior philanthropy professional with a strong interest in music and a proven track record in growing and building high level funding relationships, to work part time to build and engage a committed network of major individual donors to fund the long-term sustainability of La Nuova Musica (LNM) and fulfilment of its creative vision.
Welcome from the CEO
La Nuova Musica is a leading ensemble in its chosen field of music from the 17th and 18th centuries with a focus on the voice. This is a unique opportunity to shape future opportunities for LNM. You will be joining us at a pivotal time as the orchestra builds on its current success with a board that is fully engaged and eager to establish a professional, strategic approach to philanthropy. LNM deeply values the role of philanthropy, particularly as public funding is highly constrained.
You will have the full backing of the CEO, the Board and the Artistic Director who are ready to work closely with you to build and steward transformative philanthropic relationships that align with our artistic and strategic ambitions.
You will also have access to an influential network and be introduced to and collaborate with our most senior philanthropic supporters. While the number of supporters is currently small, they are among the most respected and well-connected individuals in the arts.
We believe that this is a rare opportunity to make a lasting impact and, while our philanthropic foundations are still developing, they are promising. The Board understands that meaningful, long-term philanthropic growth requires time, trust, and strategic investment—and they are committed to supporting you on that journey.
About La Nuova Musica
La Nuova Musica is an early music ensemble led by its founder and Artistic Director, David Bates, and known for spirited performances that receive widespread acclaim from audiences and five-star reviews from the press.
“If anyone can be relied on to make Baroque music sound newly hatched, it’s the aptly named La Nuova Musica. They dust out the tiniest corners of phrasing and embellish the music so that it sounds more dizzy with life than you’ve ever heard before”. The Times
LNM appears regularly at the Wigmore Hall, St Martin in the Fields, the London Handel Festival as well as festivals around the UK. They made their BBC Proms debut in 2022 with a performance of Purcell’s Dido and Aeneas described as “a superbly evocative night” in The Times and “a musical tour de force” in Opera Today. In 2024 they appeared for the first time at the Grange Festival in a series of performances of Monteverdi’s opera, The Coronation of Poppea, hailed by Opera Today as “truly a five-star production, and easily one of the best interpretations of Monteverdi or a Baroque opera I have seen.'
LNM has also appeared in concert halls and festivals across Europe including the Handel Festival Halle, La Seine Musicale Paris, the Göttingen International Handel Festival, the Salzburg Festival, the Innsbruck Festival of Early Music, and the Steffani Festival in Hanover.
Their reputation is enhanced by a series of award-winning recordings for Pentatone and Harmonia Mundi. Their latest recording of Purcell’s Dido and Aeneas was selected as one of two opera recordings for the prestigious Abbiata award in Italy, alongside a recording of Katya Kabanova conducted by Simon Rattle with the LSO. It was one of Gramophone’s recordings of the year and BBC R3’s CD Review chose it as their Recording of the Week. “the way it zings off the page bristling with dramatic life and energy from the first bars, and with a range of voices and imaginative instrumental accompaniment, fills it with incident and colour”.BBC Radio 3.
An earlier release, Handel’s Unsung Heroes, was selected by BBC Music Magazine as their Recording of the Month and awarded 5 stars as “a stunning collection of Handel opera numbers. For originality, risk-taking and erudition, it towers above its predecessors. The project is a heroic achievement for all involved.”
La Nuova Musica’s strategic goals
We are bursting with ideas and feel we have so much more that we want to achieve. We perform regularly at the Wigmore Hall in London and are in the process of establishing a presence in Salisbury (David Bates’ hometown) and in Oxford, where we are working with an excellent chamber choir of young amateur singers, Schola Cantorum. By giving the same concert in all these cities, we make best use of our artistic and financial resources at the same time as broadening our reach.
We also aim to deliver new strands of activity. One is relaxed concerts for anyone who needs an informal setting to enjoy our performances. The other offers high quality professional experience to singers and players from the modern instrument world in understanding baroque and early classical music. This is important for several reasons, not least to build and strengthen the UK pool of musicians for the future to preserve this repertoire.
We receive no public funding and are only able to continue thanks to the support of generous individuals who love what we do and want us to do more. As is the case in our sector, ticket sales do not cover the cost of performances. We also need to pay our administrative team for any activity to take place at all. We currently operate thanks to a small but highly experienced and committed team who work remotely, at significantly reduced rates, because of their belief in David Bates and La Nuova Musica. To achieve our vision, we need to secure ongoing funding for core running costs (approximately £120k per year) as well as additional funding for specific artistic projects and other activity (approximately £120k per year, though this will vary from year to year).
Thanks to the fantastic support of generous individuals, LNM can engage with some ambitious projects such as Handel’s Giustino, our first co-production with the Royal Ballet and Opera which takes place in October 2025. We have successfully raised the money required for this and can now put in place some important and ambitious projects for the next three years.
These include:
·Promoting two concerts each year in St Martin in the Fields, which entails risk on a larger scale than the Wigmore Hall where we are engaged (paid) to perform. (£15k p.a.)
·Developing further our work in Salisbury with two annual concerts which feed off our regular series in the Wigmore Hall and St Martin in the Fields. (£12k p.a.)
·Developing our relationships in Oxford along the lines of Salisbury (see above) (12k p.a.)
·Developing a relaxed concert strand where performances are specially prepared and delivered to suit anyone who needs an informal setting to enjoy our performances. (10k per run of events)
·Grow existing strands of work which provide experience for amateur singers, young professional singers and players in informed baroque and early classical performances. (15k per run of events)
·Recording some of our best work to act as a calling card with promoters and the public. (£40- 50k per recording)
·Build on our existing work to make and keep early music relevant, thus protecting its cultural heritage, by commissioning new work for the ensemble which combines the sounds and techniques of early music with that of living composers. (£15-20k per commission)
The Role
Role Dimensions
·To deliver excellence in supporter stewardship, building commitment and increasing funding and support from current LNM major individual supporters
·To research and lead a prospect pipeline for new five and six figure multi-year commitments
·To design and execute special high-level events for prospect/donor cultivation and development
·To develop and write compelling propositions for key trusts and foundations
·To ensure all fundraising is conducted as per the Codes of Fundraising Practice and other regulatory guidelines
Essential Experience and Skills
oProven delivery performance at a significant giving level, both individually and leading others to achieve (including Trustees and senior leadership)
oAbility to build long term HNW relationships, alongside several personal skills including being persuasive, receptive, inquisitive, dynamic, politically savvy and inspirational
oProven experience of building and leading excellent donor stewardship programmes at a senior level, including high level implementation of special events, and proposition development for trust and foundations
oUnderstanding and knowledge of key fundraising regulations with experience of implementing process and systems required to deliver best practice.
Reporting Structures
The Director of Development is a member of the senior management team and will report to the CEO John Summers, whilst working closely with the Artistic Director, David Bates, and Finance Director, Val Hawkin.
The entire team work remotely and meet up on-line and in person when required.
The Director of Development line manages a part time administrator (Job Description available on request)
The client requests no contact from agencies or media sales.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.
The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK.
This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective.
NB - We reserve the right to close applications early if we receive a high volume of strong candidates.
The client requests no contact from agencies or media sales.
Finance Business Partner: £500 - £534 per day (Umbrella) | Hybrid | Birmingham
For Europe's largest infrastructure project, based in Birmingham, we are recruiting an interim Finance Business Partner for the Corporate Services Directorate, and specially to partner with the CIO and the IT Directorate. Working within central finance, this role reports to the Senior Finance Business Partner, and provides financial support and critical analytical challenge to directorate business managers and executives to ensure the organisation achieves financial targets and delivers value for money within the budgets set by the comprehensive spending review.
Main Duties:
- Responsible for looking after a portfolio of directorates (HR, IT, Finance, Procurement, Facilities) and the corporate expenditure in the monthly financial accounts
- Drive consistent month-end reporting and review of all Corporate Directorate (c£200M)
- Lead business planning and forecasting processes, providing guidance on planning principles and expectations
- Provide Workforce Actual costs and forecast information to inform programme estimates
- Challenge budget holders to achieve workforce objectives
- Supporting Corporate Directors in determining the appropriate disaggregation and delegations to Contracts
- Review financial endorsement of Change and Investments, provide assurance to Finance Director that reporting expenditure and contract payments are appropriate
- Work to NAO Audits as required; Liaise regularly with Corporate Directors, Procurement and Supply Chain, Business Managers, Finance Teams and Corporate Finance Teams
Person Specification:
- CCAB qualified
- Experience in business planning, forecasting, business partnering and corporate finance
- Knowledge of Oracle accounting systems or other similar ERP systems
- Experience in working with Corporate Directors, budget holders, Business Managers, Head of HR, and wider Finance teams
- Ability to interpret financial information and determine IFRS treatment
- Ability to use Excel to analyse large and complex data sets and provide useful management information
- Experience in providing financial information to inform project decisions and cost, schedule, and quality consequences
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a fully remote, purpose-led and meaningful leadership role, one where you will be dismantling the motherhood penalty for thousands?
Pregnant Than Screwed work sits at the intersection of providing information and support, research, raising awareness, and advocating and campaigning for change – always with a bold, unapologetic commitment to justice for mothers and parents.
Their impact over the last 10 years speaks for itself with 20,000 supported through their one-to-one advice line, successfully influenced key changes in UK law, including the Day-one right to request flexible working, and extended redundancy protection for pregnant women and new mums. Over 150 mentions in Parliament, Thousands of pieces of media coverage, including front-page features in The Times, The Guardian, and The Daily Mail and over 400,000 followers across social media, building a powerful digital movement
Culture and Inclusion
As Head of Development, you will work with an amazing CEO, an individual who has empathy, knowledge and savviness to lead the charity through its next level of growth. She is a progressive and inclusive leader, bold and brave in her actions, knowing that words do not bring about change, only actions. A kind yet fearless leader who will offer freedom, flexibility and personal and career growth. This is a unique opportunity to work with an incredible CEO and shape the future of working mums in the UK forever.
The lived experiences we’d love you to have
Our client is not a “box ticker” instead they are a progressive and inclusive employer, one where they value your lived experiences and skills just as much and can see behind any gaps you might have on your CV.
Our client has already built a strong foundation with our fundraising efforts – particularly through trusts and foundations – but we’re just getting started. They need a determined, creative, and strategic fundraiser to not only continue to grow this vital income stream but also to develop and scale our individual giving program, including high-net-worth donors, membership opportunities, and fundraising events.
As Head of Development, you’ll oversee our fundraising efforts across key areas:
- Trusts and Foundations: Continue to build on our existing success by nurturing relationships with funders, submitting compelling funding applications, and ensuring robust reporting and stewardship.
- Individual Giving: Develop and execute a strategy to grow this income stream, including high-net-worth donor programmes, membership opportunities, and community engagement fundraising.
- Corporate Giving: Establish and grow partnerships with value-aligned businesses, creating mutually beneficial relationships that generate income, amplify our mission, and align with our campaigning values.
This is a unique opportunity to join a growing organisation and make a significant impact by developing innovative, creative approaches to fundraising while ensuring our existing work continues to thrive.
In return for your passion, commitment and hard work, you will receive some of the most competitive benefits across the sector, whilst knowing that every day you are changing the lives of parents, families and the workplace. Your passion for gender equity will be shape the lens through which you storytelling and campaign tirelessly for the good of the millions of women who continue to lose their jobs, get passed over for promotion and face a penalty for being a mum.
Here are just some of the benefits they offer:
· Flexible working is embedded in our culture with employees working different hours, and days of the week.
· 34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
· Paid leave between Christmas Day and New Year’s Day.
· 2 paid ‘’Wellbeing Days’’. These are days that can be booked off with no notice and no questions asked.
· 5 days paid leave to care for dependents.
· Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%
· Enhanced maternity, paternity and adoption pay.
· 4 days of training per year.
· Work from home onboarding and office set up.
Next steps
We would love you to apply, which is a simple and transparent process, with a screening and interview stage with Scoutess Consultancy (recruitment partner for this role) and a one-stage interview (please see JD for full process)with our client on 22nd July 2025. Please note the advert will close on Sunday 13th July at midday, however, you may be contacted earlier if shortlisted.
Please apply via Charity Jobs, sending your CV alongside a covering letter of no more than 500 words detailing your suitability for the role.
Charity working to end the motherhood penalty.
CVs not accepted. Please apply using out HR portal
JOB PURPOSE:
- To lead on the development of a healthy childhood programme for children and young people living in Sparkhill.
- To provide a range of activities for children, young people and their families which promote physical exercise and healthy eating.
- To promote the referral uptake from a range of services including the School Nurse Service, Family Hubs and GP practices.
- To monitor individual lifestyle assessments and to maintain an overview of the individual’s journey, including attendance, improvement of their lifestyle indicators etc. and capture case studies.
- Refer participants to health professionals, support providers or other agencies, reviewing the outcome to ensure their needs are met.
- Manage and monitor a caseload in line with the priorities set out in the programme including reviewing the effectiveness of the service.
- Ensure that safeguarding and wellbeing of all children and young people is adhered to.
- To ensure good relationships with parents and carers and professional partners.
DUTIES AND RESPONSIBILITIES:
- Receive and manage referrals including self-referrals.
· Co-design personalised support to children, young people and their families referred onto the programme.
· Plan and deliver a range of physical activities suitable of the needs of children and their family’s including commissioning activities from partner services.
· Arrange and manage triage meetings with participants.
· Ensure all participants are registered onto the programme and lifestyle assessments are completed to support The Healthy Childhood Programme monitoring, evaluation and demonstration of impact.
· Provide continuity and co-ordinated support, remaining the point of contact throughout the participant’s journey with the healthy childhood programme.
· Build supportive relationships with participants, providing non-judgemental support, understanding diversity and lifestyle choices.
· Maintain good communication with participants at all times, providing them with clear written information on what has been agreed and the next steps to be taken in their journey.
· Support participants to identify the wider issues that have an impact on their health outcomes and wellbeing.
· Be a friendly source of information about healthy lifestyles and wellbeing.
· Where appropriate, introduce participants to community groups, activities and statutory services. Follow up to ensure they are happy, able to engage, included and receiving good support.
· Ensure all data, monitoring and evaluation is kept up to date and reported back as required.
· Adhere to data protection, confidentiality, information sharing protocols and provide monitoring information as required.
· Feedback on-going development, monitoring and evaluation of the programme highlighting any issues that need resolving.
· Provide regular reports detailing the progress of the service and updates as and when required.
- Put into practice the agreed policies and procedures of the organisation in order that legal, regulatory and quality standards are met.
- To work professionally as part of a team, participating in individual and team reflective youth work practice; supervision; appraisal; professional development; recording; reporting; and contributing to quality improvements as required.
- Maintain accurate and up to date records in line with data protection requirements and with respect to confidentiality at all times.
- To take part in regular reviews of the service, identify and overcome any barriers preventing people from accessing the service.
- Lead on evaluation of services delivered, providing an evaluation report to the Senior Leadership at the agreed frequency.
To complete risk benefit assessments on activities, outings and events as necessary.
To strive for every child, young person and adult in our community to have the opportunity to reach their full potential in life.
The client requests no contact from agencies or media sales.
Salary: £29,000 - £33,600
Contract: Full-time/permanent
Location: Remote
Closing date: 16th July
Benefits: 6% pension, health and wellbeing support, work-life balance and cycle to work scheme
We have a great opportunity for a Senior Individual Giving Executive working for a fantastic national children’s charity.
This role will project manage a range of Individual Giving campaigns, which have substantial income and expenditure budgets. The role will sit within the Acquisition team, focusing on regular giving and weekly lottery, and work within the development and stewardship teams on appeals, raffles.
As part of this exciting role, you will manage a portfolio of innovative and high-performing campaigns across digital, direct mail, DRTV, and more. You’ll work with leading creative and media agencies, contribute to strategic planning, and help shape the future of supporter engagement.
Being remotely based and flexible in working pattern, as well as a strong focus on professional development, this role is perfect for someone looking to step up in their fundraising career.
To be successful as the Senior Individual Giving Executive, you will need:
- Proven experience managing direct marketing campaigns across multiple channels
- Strong budget management skills, including forecasting and reporting on income and expenditure
- Excellent stakeholder management and communication skills, both internally and externally
If you would like to have an informal discussion, please give us a call and ask for Jake.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to end the application period sooner.
If you would like to discuss this role with us, please quote the reference 2634JP
CV's not accepted. Please apply at via our HR portal
JOB PURPOSE:
- To pro-actively engage with local residents and partner organisations to develop a vision for our neighbourhood
- To co-create potential future activities for the Springfield Project and beyond, developing action plans and funding proposals and testing new approaches
- To ensure that the voices of the Sparkhill community are enabled and promoted to key stakeholders, including those whose voices may be marginalised using conventional approaches
- To lead our existing Place of Welcome group, ensuring the programme develops in line with the views of participants and in line with funder requirements
DUTIES AND RESPONSIBILITIES:
- To enable the voices of Springfield Project service users and other local residents to be heard and acted upon both within the Springfield Project and in the wider neighbourhood/ community
- To proactively engage with local residents and partners to identify issues affecting the local community, gaps in current provision and to support the co-production of new services/ activities that meet local needs.
- To amplify the voices of Sparkhill residents to ensure representation in local and city-wide systems
- To develop, implement and maintain creative and effective communication methods and tools to promote opportunities for engagement and participation in Springfield Project activities and in the wider neighbourhood, including outreach to those that might be marginalised by traditional approaches
- To coordinate the Sparkhill Child Friendly Neighbourhood Youth Advisory Board, ensuring young people are empowered and enabled to participate, to act on issues that are important to them and ensuring that they have ownership of the group and the activity that develops from the group.
- To lead, develop and sustain a 'Springfield Voices’ panel that enables co-production on a local level of new activities
- To represent the Springfield Project at external stakeholder events
- To ensure effective monitoring and evaluation processes are in place to ensure continuous improvement of services and activities
- To develop and coordinate relevant communications campaigns and engagement projects, including physical and online comms and marketing
- To coordinate Community Events ensuring the involvement of the community in the design of events
- To develop project proposals and provide evidence to support fundraising activities based on the wishes and needs of the community
- To develop and test new activities co-created with the community in response to community need
- To facilitate the Place of Welcome group, ensuring that the Place of Welcome provides a welcoming environment for all participants, in line with written procedures covering registration, recording, food provision, coordination of volunteers
· To support visitors from partner agencies to operate in the space by agreement
- To manage incidents, accidents and complaints in line with Springfield Project policy
- To liaise with the Volunteer Coordinator around recruitment and induction of volunteers
To work flexibly and deliver services across the Project as directed and to undertake any other duties commensurate with the role and responsibilities of the post as agreed with your line manager
To strive for every child, young person and adult in our community to have the opportunity to reach their full potential in life.
The client requests no contact from agencies or media sales.
A truly rewarding role…supporting local people facing food insecurity
Job Title: Culinary Chef and Trainer
Location: Birmingham
Hours: Full-time, 40 hours per week
Contract: Permanent
Salary: £34540 per annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.
The Role
We’re looking for a Culinary Chef Trainer for our brand-new purpose built Commercial and Training Kitchen in The Coronation Food Project Hub, Birmingham, helping combat food insecurity by providing affordable, nutritious surplus food in a dignified and supportive environment for underserved communities. In addition to catering skills, you will need to demonstrate a passion for reducing food waste through innovation and creativity.
Working closely with FareShare Midlands Head of Operations you will develop and mobilise the kitchen and catering service(s) for The Coronation Food Project, enabling significant increase in FSM’s reach, support and impact in tackling food insecurity. You will play a lead part in managing our flagship Kitchen, producing high quality meals from surplus food as well as catering for large corporate events. We are keen to grow a Catering skills programme in line with our Employability strategy and you will need to play a key role in informing and shaping the training programmes. Like most charity roles, this is as much a “hands on” as well as management role.
Key Responsibilities
Food Preparation and Cooking
- Plan, prepare and cook high quality, innovative meals in a timely manner for staff, volunteers, visitors and the public as well as larger catering events, ensuring variety, nutritional balance, and high standards of taste and presentation.
- Ensure all food is made according to the recipe and portion control standards
- Adapt menus based on seasonality and availability of surplus food
- Address any feedback or special dietary requirements to ensure a high level of satisfaction, improving offerings
Menu Planning and Development
- Develop and create new recipes in collaboration with the staff, volunteers and local organisations
- Innovate dishes that align with the organisations concept and demand
- Monitor food trends and implement them in the menu, while maintaining FareShare’s brand and ethos
- Create and deliver menus for corporate events
Training
- Develop and coordinate the delivery of catering skills and cookery courses to individuals of all ages and abilities within The Coronation Food Project Hub Kitchen, ensuring equipment, resources and ingredients are appropriate to each class
- Supervise members of staff & volunteers supporting the delivery of cookery classes
- Participate in staff reviews, appraisal and personal development scheme
- Undertake further training as required
Kitchen Management
- Oversee kitchen team, including training, scheduling, and managing their daily tasks.
- Ensure proper stock control, including the procurement of ingredients, maintaining inventory, and minimising food waste.
- Manage food costs, portion control, and kitchen meeting budgetary requirements.
- Work to guidelines from key stakeholders such funders, Public Health etc. keeping up to date with changes in food policy, strategy and dietary advice.
Health, Safety, and Compliance
- Implement, manage and monitor all food safety standards, policies and protocols including sanitation, food safety, storage and food handling and distribution.
- Oversee the cleanliness, organisation, and hygiene standards of the kitchen, ensuring compliance with HACCP, COSHH and food safety regulations, ensuring effective and timely liaison with Environmental Health Officers.
- Compliance with the Health and Safety at Work Act, with specific responsibility for the health safety and welfare of all personnel within their control.
- Reports all accidents and/or incidents and near misses in accordance with the organisations’ procedures.
People Management
- Working closely with the Head of Operations and Food, provide effective leadership, management and supervision to kitchen staff, volunteers, setting clear priorities and targets.
- Ensuring that staff and volunteers understand their role responsibilities in line with FSM overall mission and have the resources, capacity and capability to effectively undertake their duties.
- Ensure and support adequate training and development of staff and volunteers within the team.
- Participate positively in FSM people management processes ensuring organisation and team development, undertaking all aspects of line management responsibility including supervision, development and appraisals for teams.
- Ensure the service is delivered by teams in accordance with FareShare Midlands Equality, Diversity and Inclusion and Staff Wellbeing Policies and maintain the values and culture of the FSM.
- Recruit, support and manage volunteers and staff teams.
Person Specification
Essential Experience, Skills & Competencies
- Minimum of 3 -5 years in a Chef/Kitchen Manager/ CDP or similar role.
- Expertise in various cooking techniques and styles.
- Ability to engage with a diverse range of people including corporate guests with strong customer service skills.
- Strong leadership, time management, and organisational skills.
- Ability to work under pressure and handle multiple tasks.
- Knowledge of kitchen safety, food hygiene, and sanitation regulations.
- Intermediate food hygiene level 3.
- First Aid Certificate.
- Able to travel and work weekends.
Desirable Criteria
- Experience of working in a charitable organisation
- Experience of working with volunteers in a charitable setting
- Experience of working with surplus food
- Culinary degree
- Mentoring/ Coaching experience
Competencies and behaviours
- Creativity and passion for food.
- Attention to detail.
- Excellent communication and interpersonal skills.
- Team-oriented and a strong leader.
- An understanding of, and sympathy with FareShare’s mission.
- Flexibility of approach and ability to work in a team and across other internal teams.
How to Apply
To apply, please submit:
- A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
- Your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
“Right to Work” in the UK status is required.
Closing date: Monday 14th July 2025, 9 am
Interviews: As soon as possible and during week commencing 14th July 20
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
Location: Working remotely from home across the four nations of the UK, occasionally co-working spaces, with occasional travel.
Start date: As soon as possible (Autumn 2025)
Salary: £69,080 (F/T pro-rated for 0.6FTE to £41,808)
Benefits: 30 days Annual holiday (18 days pro rata). Pension Scheme. Flexible working arrangements. Access to co-working budget
Hours of work: Part Time at 0.6 FTE worked flexibly around business needs at 21 hours per week
Contract type: Permanent contract
Do you want to play a vital role in supporting a charity who are reshaping the systems that support children and young people across the UK? Are you a values led finance and operations leader who thrives on both strategic thinking and hands-on problem solving? Can you help steward a high performing, mission driven organisation through its next phase of growth and impact?
Dartington Service Design Lab is a national charity that harnesses experience, cutting edge evidence and design to tackle the challenges children and young people face today, securing thriving futures for tomorrow. As we move forward with our refreshed strategy, we are looking for a new Director of Finance and Operations to join our Senior Leadership Team.
This is a unique opportunity to lead the Lab’s operational heart; from finance and governance to people, culture, IT and compliance. You'll work closely with the CEO and leadership team to ensure our infrastructure is not only effective and efficient, but enabling of bold, systemic work across the UK. The role balances high level financial strategy and organisational leadership with routine financial reporting, oversight of day-to-day operations and actively supporting team wellbeing. It will suit someone confident operating strategically at an Executive and Board level, but who’s also comfortable rolling up their sleeves in a small, agile organisation.
We are seeking someone with significant experience in finance and operations leadership, ideally in a non-profit, consultancy or values driven setting, who is committed to equity, anti-racism, and social justice. This is a 0.6 FTE role (21 hours/week) and we welcome applications from those looking for flexible or part-time senior leadership work that makes a real difference. To support the removal of barriers to colleagues contributing fully as employees and to address equity considerations, we have a flexible working policy that trusts individuals to manage their time, working flexibly to deliver against our commitments, for example the 21 hrs can be condensed over 3 days or worked over 4-5 days.
As a team, we operate remotely across the UK with regular project-related travel. Our staff work from home or when appropriate, together in local co-working spaces, and normally, a few times a year we meet as a whole team for a few days to develop and connect.
Don’t meet every single requirement outlined in the Job Description? Studies have shown that women and racially minoritised groups are less likely to apply for jobs unless they meet every single requirement. Dartington Service Design Lab is committed to building a diverse and inclusive workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person to help us achieve our impact for children and young people.
Candidates should be aware that, in line with our commitment to equity, we have made the decision not to negotiate regarding salary on appointment or progression. The evidence shows that negotiation of salary is an inherently inequitable process that marginalises women and those from racially minoritised communities. We do, however, have a transparent grade and scale structure for all those in the Lab which, based on organisational affordability and satisfactory performance in role, will result in an increase to salaries every two years up until the ceiling of that particular role’s banding.
The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.
If this sounds like you, we’d love to hear from you. Find out more in the Candidate Briefing Pack.
Creating thriving futures with and for children and young people



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Individual Giving Executive
c.£33,000 per annum
Remote
The Talent Set is thrilled to partner with a leading UK children’s charity to recruit a Senior Individual Giving Executive.
This exciting opportunity plays a key role in delivering impactful, multi-channel fundraising campaigns. The successful candidate will manage high-value projects across channels such as digital, direct mail, DRTV, and telemarketing, supporting income growth through regular giving, lotteries, cash appeals, raffles, and more.
This is a fantastic role for someone with strong campaign management experience who’s ready to step up and help shape future planning, guide junior team members, and work collaboratively with a wide range of internal and external stakeholders.
If you're passionate about creating powerful supporter journeys and driving fundraising success, this could be your ideal next step.
Key Responsibilities:
- Plan and manage end-to-end fundraising campaigns across a range of channels including digital, direct mail, DRTV, dialogue, lottery, and raffles—ensuring compliance, timely delivery, and budget management.
- Support strategic development by evaluating campaign performance, contributing insights, and making data-driven recommendations to inform future Individual Giving strategy.
- Oversee campaign budgets, including forecasting, processing invoices, monitoring variances, and supporting the development of annual income and expenditure plans.
- Collaborate with internal and external stakeholders, ensuring campaigns align with brand guidelines, fundraising strategy, and organisational goals.
- Mentor and support junior team members, providing guidance on campaign delivery, professional development, and internal processes.
- Champion continuous improvement, staying up to date with sector trends, contributing to team planning, and actively supporting diversity and inclusion within the organisation.
Person Specification:
- Proven experience managing campaigns across at least two fundraising channels (e.g. face-to-face, telemarketing, direct mail, DRTV, or digital), with strong understanding of creative processes, data segmentation, and campaign evaluation.
- Skilled in setting and monitoring budgets, working to KPIs, analysing campaign performance, and supporting data-driven decision making.
- Ability to plan, prioritise and manage multiple projects simultaneously under pressure, ensuring timely delivery and accuracy in all aspects of campaign delivery.
- Excellent verbal and written communication skills, with experience liaising with internal stakeholders and external suppliers, and ability to give clear, constructive creative feedback.
- Confident using Microsoft Office (especially Word, Excel, Outlook), with analytical and numeracy skills and familiarity with database and data briefing tools.
- Proactive in personal development and supporting others, demonstrating flexibility, team spirit, and problem-solving capabilities in a fast-paced, changing environment.
What’s on Offer:
- Play a central role in delivering impactful fundraising campaigns across a range of high-performing channels including digital, DRTV, and direct mail.
- Contribute to the planning and development of the charities Individual Giving strategy, with opportunities to shape future campaign direction and innovation.
- Benefit from tailored learning and mentoring opportunities, including overseeing junior team members and collaborating across specialist teams and external partners.
- Be part of a mission-led organisation making a tangible difference across the UK, with values of hope, respect and inclusion at its core.
- Enjoy a healthy work/life balance with a supportive working policy, flexible hours, and travel only when required for essential team meetings or key events.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safe to Learn is a newly established network of teachers, parents, researchers, policymakers, young people and child safeguarding practitioners, working together to end antisemitism in UK schools. We co-produce evidence-based child safeguarding resources, tools and standards to address antisemitism and improve the school environment for all children, educators and support staff.
Safe to Learn is seeking a committed dynamic, and entrepreneurial Director to lead strategy development and implementation in collaboration with the Safe to Learn Independent Advisory Panel. Candidates with the following experience and commitment are encouraged to apply:
- A demonstrable alignment with our mission and values.
- A clear commitment to ending antisemitism and understanding of antisemitism, child rights and child safeguarding and their underlying principles.
- A team-player, with a positive, dynamic and entrepreneurial approach to achieving our mission.
- Significant experience and understanding of the UK education sector at a senior level.
- A track-record of delivering high-impact advocacy and communications campaigns to achieve policy objectives.
- Preferably related to non-discrimination, equality, anti-racism or child rights.
- Experience of undertaking high-quality research and knowledge production in a related area.
- High-level relationship management and network-building skills, including significant experience of engaging with policymakers.
- Experience of developing high-quality resources and educational materials for children and educators.
- A flexible, participatory and consultative approach with a proven ability to work in collaboration with a high-level advisory panel.
- Excellent written and verbal communication skills including the ability to engage audiences at all levels.
- Advocacy, consensus-building and facilitation skills, including diplomacy, tact, non-discrimination and respect for all.
To apply please send a CV and cover letter addressing each point in the person specification.
The client requests no contact from agencies or media sales.