Management support officer jobs in westminster, greater london
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DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace. The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.
You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes.
In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.
You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant UK focussed materials.
As a Programme Specialist you will be expected to:
- Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and outstanding employment outcomes for the interns.
- Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent, high quality partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
- Take an active part in decision making, planning and audit processes of each project
- Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
The client requests no contact from agencies or media sales.
Senior Grants Officer Location: Fully Remote Salary: £28,600 per annum plus benefits We are recruiting for a Senior Grants Officer. The Fundraising Department at The Forward Trust plays a crucial role in supporting our mission to empower individuals to break the cycles of addiction, crime, homelessness and unemployment. Our team is dedicated to securing vital funds, generating around £2million per year, through various channels, including grants, events, corporate partnerships, and individual donations. We work collaboratively across departments to develop and implement effective fundraising strategies, ensuring that we can continue to provide life-changing services to those in need. One of our unique strengths is the ability to place our service-users at the heart of everything we do, including fundraising. With around a third of our workforce in active recovery and/or having had experience with the criminal justice system, and access to our community of over 28,000 individuals who have benefitted from our support, we can provide living proof of our long-lasting impact. By joining our team, you will be part of a dynamic and passionate group committed to making a tangible difference in people's lives. Role Responsibilities An exciting opportunity has arisen within our Fundraising Team to help grow and maximise income from trusts and foundations and other grant giving organisations. As an integral part of the team, you will identify, engage, and approach new grant giving organisations as well as maintain and strengthen relationships with existing supporters to secure funding for our life changing and life-saving services across prisons and communities in the UK. Over the last two years, we have been working hard to lay the foundations to be able to engage and secure more supporters and advocates for the organisation, enabling us to increase the amount of charitable income we secure. With a new strategy, team structure and customer relationship systemin place, it is a great time to be joining a passionate, fun, and target-driven team within a motivating and inspirational environment. You will be working as part of a team of 10 and the role is fully remote with expectation to travel to Vauxhall once per month. You will also be expected to have the flexibility to attend events and be able and willing to travel to the services in the organisation and supporting fundraising events. The Ideal Candidate We are looking for a excellent communicator who is good at building and maintaining relationships and who has writing and fundraising experience. Please also see a list of skills and experience needed for this role below;
About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. |
Join us to support people-led change across the UK.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.
Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.
We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.
This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.
The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
The Activate Fund:
For 60 years, the Churchill Fellowship has been supporting remarkable individuals to source solutions from around the world to tackle critical issues affecting communities in the UK. The Activate Fund is an extension of the Fellowship which provides further funding and support to Fellows on their return to the UK to turn their ideas into action and achieve real and lasting change.
Purpose of the role:
This is a new role which sits within the Fellowship team and will be responsible for the re-opening of the Activate Fund in June 2026, following completion of a successful pilot. The Head of Activate will lead on all aspects of the application and award cycle and on the development of additional forms of support to enhance Fellows’ impact on society. The role will be supported by the Activate Manager, work closely with the Salesforce and Engagement teams, and alongside colleagues managing the annual Fellowship selection process.
This is a new role which is being recruited with sufficient lead-in time for the Head of Activate to be inducted into the existing processes to deliver the first year of awards, with scope to introduce new ideas to enhance the Fund’s impact from Year 2.
Key responsibilities:
Delivery of Activate
- Lead on the re-introduction of the Activate Fund; responsible for ensuring that potential applicants and relevant stakeholders understand the purpose, scope and criteria of the Fund and that all systems and processes are in place for applications to open in June 2026.
- Lead on the selection process from pre-applicant support to application, assessment and award, supported by the Activate Manager, working closely with the Salesforce team and the Comms team, and ensuring the process is aligned with TCF’s EDI values and strategic priorities.
- Lead on the iterative improvement of application and award documentation, throughout the lifetime of the Fund, working closely with the Salesforce team to ensure that any process changes are agreed with sufficient planning time to be implemented ahead of the next cycle.
- Oversee and participate in the longlisting and shortlisting of applications to the Fund, alongside other Fellowship staff and external assessors, where required.
- Responsible for establishing and convening (an) award panel(s) for the Activate Fund and working with the Chief Executive and Engagement team to identify panel members, likely to be drawn from the Fellowship’s Board of Trustees, Advisory Council, expert working groups and/or previous Activate grantees.
- Responsible for ensuring appropriate due diligence is conducted on applicants and where relevant, host organisations, to ensure that Activate grants are awarded in line with TCF’s charitable objectives and for a purpose that benefits individuals and communities in the UK.
- Attend and play a key role in the Activate selection interviews, including supporting Panel decision making according to agreed selection criteria, grant-setting and providing feedback to unsuccessful applicants.
- Oversee the award, payment and reporting of Activate grants, including the development of appropriate terms and conditions, and reporting requirements.
- Manage the Activate annual budget, ensuring that grants awarded are in line with the annual budgetary allocation for the Fund and report as required to the SLT.
- In collaboration with the Development team and Salesforce team, set up appropriate reporting mechanisms so that funding partners contributing to the Fund are informed of relevant Activate awards and updated on progress, as required.
Safeguarding and EDI
- Work with the Fellowship’s safeguarding lead and with the Fellowship Director to identify safeguarding risks and develop appropriate processes that are specific to the Activate Fund, for example where Fellows are working with children and adults at risk.
- Contribute to the ongoing improvement of the Fellowship’s approach to Fellows’ wellbeing, particularly when awarding grants to Fellows with lived experience of the issues they are addressing in their project.
- Work closely with the Fellowship’s EDI lead to ensure a proactive and consistent approach to EDI in the delivery of the Fund; in particular, that the Activate Fund’s selection processes are accessible to all Fellows eligible to apply, that EDI is core to the development of pre-application and non-financial support, and that the Fund’s messaging is inclusive and representative of the diversity of Churchill Fellows.
Enhancing Fellows’ capacity to achieve UK impact
- Building on learning from the Activate pilot, work closely with the Activate Manager to develop a support offer for Activate grantees that enhances their capacity to deliver their funded project and create change in their chosen sector or community; this could include 1:1 support such as mentoring and coaching and/or peer learning, convening and networking opportunities with the wider Fellowship community.
- Working closely with the Fellowship Director and Head of Fellowship, explore if there might be opportunities for scaling support which has been tried and tested with Activate grantees, to Fellows at different stages in their Fellowship journey.
- In collaboration with the Engagement team, support Fellows to develop relationships with individuals and organisations in relevant sectors that will amplify the impact of their Activate project and proactively explore opportunities for Knowledge Partners to contribute time, expertise and networking support to Activate grantees.
Evaluation and Learning
- Working closely with the Engagement Director, to develop an approach for evaluating how the Activate Fund enhances Fellows’ capacity to create change in the UK.
- Apply lessons learned from stakeholder feedback to improve the experience of Activate applicants and grantees through changes to the selection process, development of new forms of support and extension of networking opportunities with the wider Fellowship community.
- Working closely with the Fellowship Director to undertake a strategic review of the impact of the Fund from the end of Year 3.
- Keep up to date with new thinking and research around supporting and developing individuals and good practice in grant making, including developing relationships with relevant individuals and organisations.
Fellowship team
- Attend quarterly leadership meetings, where appropriate and, in particular, to contribute to thinking about TCF’s role in supporting Fellows to achieve change in the UK.
- Attend Fellow-led events as appropriate and utilise knowledge of Fellows’ activation of their Fellowship learning to contribute to the design and delivery of Fellowship events, such as Connect & Inspire, as required.
Person Specification
Qualifications
- Degree level or equivalent transferable skills
Skills & Experience
- 10 years’ experience in grant making, with at least 3 years in a senior grant making role with responsibility for designing and delivering an end-to-end grant making process.
- Experience of managing a multi-year grant making or support programme and balancing ongoing delivery with innovation and improvement.
- Experience of working with and supporting individuals to create change whether through grant making, learning and facilitation or movement building.
- Demonstrable knowledge of different grant making practices and a commitment to trying out new approaches to remove barriers to those furthest away from funding.
- Experience of convening and managing relationships with multiple stakeholders to deliver time-sensitive projects or programmes and confident in liaising and negotiating with busy people in senior positions.
- Previous line management experience.
- Experience in safeguarding and or risk management.
- Experience in analysing and interpreting data for the purpose of monitoring, evaluation and improvement.
- Experience using and interacting with Salesforce (or similar CRM) and of working collaboratively with a data management/systems team.
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels.
- Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms.
- Excellent organisational and prioritisation skills.
- Evidence of managing a team and contributing to the creation of inclusive and collaborative working environments.
- Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals.
Personality Characteristics
- A confident and reflective leader, with the ability to inspire and support a new team and to contribute to a positive and collaborative working environment.
- Ability to balance an appetite for innovation and improvement with a pragmatic approach to working within an annual grants cycle.
- Ability to work with good humour, a positive attitude, tact, and diplomacy and to maintain confidentiality.
- Commitment to the principles of equity, diversity and inclusion.
- Ability to meet deadlines, and to work under pressure when required.
- Attention to detail and accuracy.
- Proactive and able to work well independently as well as part of a team.
- Passionate about achieving excellence through personal development and continual learning.
- Self-motivated and a great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
- To have a genuine commitment to the values and ethos of the Churchill Fellowship and an interest in the social impact and the work of the TCF Fellows.
Working for The Churchill Fellowship
Detailed package, benefits and wellbeing package:
- Salary c. £50-£55,000 per annum (5 days per week / 36.5 hours)
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 weeks paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
- Personal Development Budget for training
Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings, and Thursdays as an additional core day for Senior Leaders.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. Our office accommodation is accessible.
The client requests no contact from agencies or media sales.
Position: Senior Business Intelligence Analyst (Digital and Engagement)
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.
This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.
This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.
The role will work closely with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.
Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence.
This role is responsible for:
- Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
- Working closely with the Digital and Content team to develop data analysis strategies that align with our goals.
- Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
- Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
- Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
- Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.
For this role we’re looking for:
- Experience in data analysis or business intelligence roles,
- Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
- Experience in advanced analytics techniques to optimise engagement and marketing strategies.
- Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
- Knowledge of data governance and privacy regulations (e.g., GDPR).
Closing date for applications: 9am on Monday 2 June 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
The British Psychological Society is the membership and representative body for psychologists and the wider psychological professions. We're a forward-facing voice that helps to influence a psychological approach to policy-making that puts people first. Community is at the heart of everything we do - we make it easy to connect and collaborate with other members.
We are seeking a Social Media and Online Communities Officer to join our friendly and supportive Digital team at the British Psychological Society, to cover maternity leave on a 12-month fixed term contract. This busy team is responsible for developing, testing, and implementing a strategy to reach and engage target audiences through digital channels like web, mobile, and social.
The role is responsible for:
- Devising and delivering engaging content for social and online communities, ensuring consistency in terms of style, quality and tone of voice
- Supporting the launch of new online communities for our members
- Proactively exploring new and innovative visual approaches and techniques for storytelling on social
- Keeping up to date with social algorithm and platform changes, testing and learning to optimise content and reporting findings to the team
- Delivering video content that engages and educates, including explainers and case studies
- Supporting the Social Media and Online Communities Manager in planning and implementing a member engagement strategy to drive increased engagement and member growth of the BPS’s online communities.
To be successful in this role, you will need:
- A passion for all things social media, and a knowledge of the latest trends and best practice
- Demonstrable experience of online content development, including writing for online channels; able to provide examples of accessible, inspiring content which measurably drive action
- Experience of digital asset creation using photo and video editing software (Premiere Pro, InDesign, Photoshop)
- Experience of using a social media scheduling platform
- Excellent written, verbal and visual communication skills
- To be creative, enthusiastic and able to build strong working relationships.
It goes without saying that you should have an interest in the field of psychology and its impact upon society.
We offer a friendly, values led working culture with an excellent benefits package which includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme
- Life Assurance Scheme
- Discounts scheme with national organisations
How to apply
To apply, please send your CV and a covering letter detailing how you meet the criteria in the job profile by 23.59 on Sunday 25th May 2025.
Short-listed candidates will receive a creative task to complete, prior to interview selection. Interviews will be held on-line, w/c 16th June, with the aim of starting the role towards the end of July.
For further information about the role, please see full details on our website under jobs at the BPS.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are unable to sponsor people requiring a work visa and are therefore only able to accept applications that can demonstrate a right to work in the UK.
If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
Strategic. People-focused. Ready to grow something that matters?
At Brighter Together, we believe in a UK where every older person has regular, meaningful connections with young children. Our award-winning intergenerational programme tackles isolation and improves wellbeing by bringing together two often-overlooked groups—older adults and early years children—through joyful, structured weekly sessions.
We’re on an ambitious growth journey, and we’re now looking for a Programme Lead to help shape the next phase of our impact.
Founded in 2020, we’ve delivered over 160 projects across London, with extraordinary results: 98% of older adults report improved emotional wellbeing, and 97% of children show significant development in social skills. With expert-designed sessions based on cognitive stimulation therapy and the EYFS framework, our model is evidence-led, highly engaging, and full of heart.
We’re a small, dynamic charity with a start-up mindset: agile, fast-moving, and ambitious. This is your chance to play a key leadership role in a high-impact social venture—and help build something that really matters.
What you’ll be doing:
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Leading the strategic growth, sales and delivery of our intergenerational programme across London
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Building and maintaining partnerships with care homes, nurseries and local stakeholders
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Overseeing and supporting a team of Session Facilitators and volunteers
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Shaping our impact and evaluation approach and producing key data insights
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Playing a core leadership role in organisational strategy, systems, and communications
This job is for you if:
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You thrive in start-up environments—building, improving, adapting
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You love selling a impactful programme to potential partners
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You’re a natural people person with strong project and team management skills
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You have experience leading programmes or partnerships with social impact
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You’re strategic, solutions-focused, and love getting things done
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You believe in the power of human connection to transform lives
Key details:
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Contract: 12-month fixed term, with potential to become permanent (subject to funding)
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Location: Hybrid, with 2 days/week in our Twickenham office + travel across London
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Salary: £32,000 – £42,000 depending on experience
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Annual leave: 25 days + bank holidays
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Hours: Full-time, with flexible working options
How to apply:
Send us your CV, a 2-page supporting statement, and a short task (outlined in our recruitment pack).
First round interviews: w/c 23rd June | Final interviews: Friday 4th July
We welcome applicants from all backgrounds and lived experiences. If you’re not sure you meet every requirement, we’d still love to hear from you.
Brighter Together brings together older adults with young children for regular, activity sessions that are mutually beneficial.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing.
To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
Why now? After nearly five years in the role, our Head of Fundraising is moving on. Over the past two consecutive financial years, we have raised approximately £1 million – primarily through trusts and foundations, corporate donors, and individual supporters. As the successful candidate, you and the team you lead will play a pivotal role in maintaining this level of fundraising success, ensuring our vital work with young people continues to flourish.
The Role: We are looking for someone with a strong track record in fundraising and grant management, who is particularly motivated to join Khulisa because of a deep commitment to our mission – supporting the wellbeing and mental health of young people.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
To apply: Application is through Charity Jobs. To apply, please submit a CV and a Cover Letter (no more than two sides of A4), clearly demonstrating how your skills, experience and potential meet each of the criteria listed under ‘Abilities/Experience’ and ‘Knowledge/Skills’ in the person specification. Shortlisting will be based on how well you meet these criteria, so please provide specific examples wherever possible.
Please download the attached job pack to read more. We look forward to recieving your application!
Diversity, Equity and Inclusion We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential
Cover Letter (no more than two
sides of A4) should clearly demonstrate how your skills,
experience and potential meet each of the criteria
listed under ‘Abilities/Experience’ and
‘Knowledge/Skills’ in the person specification (see attached job pack).
Shortlisting will be based on how well you meet these
criteria, so please provide specific examples wherever
possible.
The client requests no contact from agencies or media sales.
Salary: £40,000
Contract: Permanent – Full Time – 35 hrs per week
Location: London office – 1 day pw
Closing date: ASAP
Benefits: 4% pension, cycle to work scheme, shared parental leave, health and wellbeing benefits
We have a great opportunity for a Senior Individual Giving Officer (Mid Value) for an international development charity that works with animals throughout Asia, Africa, and Latin America.
Reporting to the Supporter Development Manager, this role joins at an exciting time, looking to achieve growth, focusing on digital acquisition. As part of this exciting role, you will develop committed warm cash and regular online giving supporters, increasing their engagement and income prospects.
This role offers the opportunity to create engaging stewardship material and actively encourage the development of donation relationships. Brooke requires a passionate individual who has excellent communication skills, the skill and knowledge to utilise regular giving and donations and who has a particular interest in animal and community welfare.
To be successful as the Individual Giving Officer (Mid Value), you will need:
- Experience of using a range of channels, including mail and email, with a strong understanding of optimising and tracking donations
- Experience developing and delivering mid-value giving programmes and activities
- A passion and knowledge of delivering high-quality supporter experience and supporter engagement development.
If you would like to have an informal discussion, please call or email your interest along with your CV.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Summary
Introduction
Working within the Central Secretariat, the Safeguarding Structures Programme Director will lead a programme team to implement the new independent structures for the Church of England's safeguarding function.
About the Department
The Central Secretariat provides support to many of the governance bodies of the Church of England, including the General Synod, House of Bishops, Archbishops' Council and others. It also provides policy analysis and support on internal matters relating to the structure and governance of the Church of England.
What you'll be doing
The purpose of this role is to deliver the General Synod's motion of February 2025 to design, develop and deliver independent scrutiny of Church safeguarding and such operations as the Synod decides. It needs to do so in a way that brings stakeholders - victims and survivors, safeguarding staff across the Church, trustees and others - along with them, with a focus on delivering a system of safeguarding that commands greater confidence. And it needs to do so working through an executive chair and lead bishop.
You will lead a programme team that is in the process of being formed, and you'll report to the Director of the Central Secretariat, whilst also working through an Executive Chair (currently being recruited), the lead bishop for safeguarding and a Programme Board, and maintaining the confidence of the wider Church of England, including the General Synod, the House of Bishops and others.
Key responsibilities
- Lead the programme team to deliver an ambitious programme of policy development, legislation, restructure and new service development, being accountable for ensuring the programme meets objectives , delivers outcomes and realises benefits
- Support the Executive Chair and lead bishop to deliver the mandate of General Synod (February 2025) regarding the future of Church of England safeguarding - maintaining their confidence and engagement at all times, building a relationship of trust and collaboration.
- Lead the team to deliver the change:
- Design the change - agreeing the new models for scrutiny/complaints and operations
- Secure buy-in to the change - including from governance bodies, the General Synod, and other stakeholders
- Execute the change through a mixture of legislative, contractual and other arrangements; and
- Embed the change - through the communications, engagement, planning etc that will enable the programme to deliver the benefits
- Maintain excellent programme governance - both ensuring the programme is well-run, with appropriate internal governance (plans, resource management, risk management) and reports effectively to the Programme Board, and to governance bodies
- Develop excellent engagement with safeguarding staff and leaders across the Church
- Ensure that the proposals are designed from the user perspective - with a particular focus on victims, survivors and parish safeguarding officers
- Lead, support, encourage and manage, the programme team of approximately 6-8 people
- Develop key messaging and strategic engagement , overseeing internal and external engagement
- Equip and enable the lead bishop and Executive Chair to be effective senior sponsors and externally facing change champions, ensuring that they are fully briefed on all developments and properly supported prepared for their meetings.
About You
To succeed in this role, you will need to have substantial experience of delivering complex organisational change programmes, along with a strong understanding of safeguarding and trauma-informed practice. You'll need to be confident in leading substantial change programmes that are subject to intense public scrutiny. You will be values-led, promoting integrity and transparency in all aspects of your work in order to build and maintain the trust and confidence of a broad range of stakeholders.
Along with a recognised Programme Management accreditation (e.g. APM, PMI, PRINCE2 or equivalent), you will also need to demonstrate:
- The ability to create the vision and a sense of the destination, and also to engage in the precise details of what needs to happen to deliver it;
- A track record of engaging with people who are impacted by substantial change;
- Ability and experience of working collaboratively with a programme team and wider stakeholders to achieve success
- Experience of working with senior stakeholders to deliver, and capacity to work with an Executive Chair and lead bishop or similar.
- A salary of 82,157 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any salary-sacrifice pension contributions you make up to an additional 3% of your salary.
- 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are thrilled to be working in partnership with Honeypot Children’s Charity who are looking for a Corporate and Community Fundraising Executive responsible for maximising fundraising income from a pipeline of existing, and new, corporate partners and community groups.
With headquarters in London, and three respite houses situated in the South of England, Wales and Scotland, Honeypot supports young carers aged 5 to 12 years old, who perform a surrogate adult role as a carer for a loved one, often single-handedly, and whose wellbeing is at significant risk, leading to anxiety, isolation, poor confidence, and low self-esteem.
Reporting to the Senior Corporate Partnerships Manager, you will be responsible for growing support from businesses (currently 30 small corporates) plus local groups. You’ll manage existing partners and build new relationships to hit a £150K annual target.
The successful candidate will:
- Have a minimum of two years’ experience in Fundraising
- Demonstrate strong relationship-building and networking skills.
- Have excellent communication skills (verbal and written) with the ability to deliver persuasive and dynamic presentations.
- Be analytical in approach to tracking performance and impact.
- Bring a creative approach, to create persuasive employee engagement and CSR campaigns, and exciting community events and fundraising campaigns that inspire support.
- Ensure attention to detail and maintain accurate records of donor and sponsorship activities on CRM system with good working knowledge of MS Office
If you are target driven and ambitious, can work effectively on your own, and as part of a team, have good knowledge of fundraising regulations and best practices, and are happy to work flexible hours then please get in touch.
Please note: that you will be required to travel easily within the London area to attend community and corporate events.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Hammersmith, London – hybrid, minimum 2 days per week in officeClosing date for applications: 24 May 2025
However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment
Job role: Senior Press Officer
Salary: £48,175 plus generous benefits
Contract type: Fixed term contract 12 months (maternity cover)
35 hours; Flexible working considered
Key dates: Closes Monday 2 June 2025; interviews w/c 16 June 2025
About the Organisation
The charity is the national What Works Centre for Children and Families. We generate and champion high-quality evidence that aims to improve the outcomes of children experiencing vulnerabilities and their families. To do this, we work directly with government and national stakeholders, and with local leaders to embed evidence in policy and practice, and to drive change. We’re an organisation with ambitious aims and our people are essential to our success.
As a member of the What Works Network, we have a pivotal role as the ‘go-to’ source for evidence about services that makes a difference to children and families. We span the spectrum of support for children and families, from early intervention and targeted help to children’s social care.
The organisation strives to be a great place to work, where everyone is high performing and where together we achieve impact that makes a real difference for children and families.
We’re looking for a proactive, highly motivated and experienced Senior Press Office to join our small but impactful Communications and Public Affairs Team. You'll use your communications skills to create and deliver media strategies that cut through in a crowded landscape, raise our brand profile, and position us as the ‘go to’ organisation for evidence, comment and opinion in our space.
This is a pivotal moment in policy and practice for children and families. Reform is underway at national and local level, and a major Bill is passing through Parliament. The priority areas – supporting parenting, strengthening family networks, tackling domestic abuse and relationships for care-experienced children and young people - are media-friendly, topical and frequently high profile. If you want to join a committed and skilled team dedicated to making a difference to children and families, we would like to hear from you.
We value and celebrate diversity and are committed to providing an inclusive environment for all our employees. Our people are at the heart of everything we do. We believe it’s vital that our workforce reflects the diversity of our stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities. We are currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.We offer excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’. We work in a hybrid and flexible way that recognises the importance of a good work-life balance.
Closing Date: 2 June 2025
Interviews (In-Person): w/c 16 June 2025
Are you an experienced fundraiser who thrives in a fast-paced, mission-driven environment? Do you want to play a pivotal role in an exciting charity that is making a tangible difference in people’s lives? Wheels for All is seeking a passionate and experienced Head of Fundraising to lead our fundraising efforts and help us reach even more people with our inclusive cycling opportunities.
Wheels for All is on an exciting journey of growth, expanding our reach and impact across the UK. With over 30 years of success, we’re now scaling up our work to ensure more people, regardless of their ability, can enjoy the life-changing benefits of cycling. As we continue to grow, we need a strategic and innovative fundraiser to help fuel this expansion.
In this role, you will have the opportunity to bring your skills, knowledge, and experience to the table. We are looking for someone who can bring fresh, innovative approaches to fundraising, tapping into new opportunities, and securing the funding necessary to take our mission to the next level.
This is a remote role, offering you flexibility to work from home while having the ability to operate on a national scale, with some occasional travel required . You will work closely with our passionate team, trustees, and external partners, helping shape the future of the charity and expand our reach far and wide.
In this role, you will:
- Lead the fundraising strategy, securing major grants, corporate partnerships, and individual donations to support our national expansion.
- Oversee marketing and communications to ensure consistent and engaging messaging that resonates with a wide audience.
- Work alongside the CEO and trustees to identify new opportunities and drive growth, capitalising on our position as a national leader in inclusive cycling.
- Develop and deliver innovative fundraising initiatives that align with our growing ambitions.
We offer a salary in line with market rates for the role, negotiable depending on experience, and remote working options to ensure you thrive in a flexible work environment. With staff benefits including generous leave, Cycle to Work schemes, and access to health and wellbeing support, this is a chance to be part of something truly special.
Come with us and make a real difference. Join Wheels for All as our Head of Fundraising and help us create a brighter, more inclusive future for all.
The client requests no contact from agencies or media sales.
We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £43m. Guided by the Parkinson’s community, we’ve shaped our strategy ‘Every Parkinson’s Journey’ for 2023 to 2026’. Our strategic aims are focused on improving access to health and care; improving our community offer and continuing with our groundbreaking research.
About the role
Our people are critical in helping us to achieve our strategic aims. We want to continue to develop and maintain a culture that is empowering, where all staff and volunteers feel supported and valued.
We are looking for an experienced Head of People to deliver both strategic leadership and operational excellence across all people functions.
Leading a team of 11, you will provide strategic business partnering and support across the organisation, ensuring the quality of experience and wellbeing of everyone that works at Parkinson’s UK, driving forward a culture of listening, and supporting our people to embrace and deliver change.
What you’ll do:
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Lead, coach, mentor and develop the People team and People Partners to deliver the operational and strategic people requirements across the entire people portfolio
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Work in partnership and provide coaching, direction and support to Executive members (including the CEO) and leaders to enable them to deliver their teams plans and strategies
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Provide professional people advice, guidance and support with an up to date employment law input on a wide range of strategic and operational people issues. This will include leading on complex areas of change and providing guidance on employee relations cases
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Manage the people and establishment budgets and plans, setting the annual process ensuring effective financial control through the monitoring and review of the monthly management accounts.
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Work in partnership with the Associate Director of People & Culture in delivering the strategic agenda, People & Culture Strategy.
What you’ll bring:
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Proven experience working as a People lead that includes, strategic Business Partnering and organisational change and restructures
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Demonstrable experience of managing complex employee relations issues including disciplinaries, grievances, appeals and performance management. This includes ETs and the interpretation of legislation for the purposes of internal policies and advice
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Proven experience of coaching and leading teams of professionals
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Experience of influencing and challenging executives within an organisational setting
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Ability to resolve difficult situations and problems that are people focused with proven attributes and approaches to reach logical, fair and inclusive outcomes
It’s a particularly exciting time to be joining Parkinson’s UK as the Board and Executive Leadership Team will be starting to shape our new strategy for 2027 onwards. We would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home up to two days a week. You’ll be required to cover your own travel expenses to the office.
Interviews for this role will be held on:
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04 June - for a brief 1st stage interview
- 16 June - for a 2nd stage interview and assessment process
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Role: Senior Officer, Policy & Advocacy (Climate Change & Environment)
Reporting To: Policy & Advocacy Adviser (Climate Change & Environment)
Salary: £47,333
Location: Remote working (preference for GMT +/- 8h).
For non-UK candidates: Please note that you would be hired via Deel either as a contractor or as an employee with local national benefits.
Contract duration: 3 year fixed-term contract, renewable
Probation period: 6 months
Contract type: Full-time or part-time (minimum 4 days a week), compressed hours and flexible working arrangements available
Closing date: 13 June 2025 at 23:30 UK time
What does United for Global Mental Health do?
At United for Global Mental Health, we work with trusted partners to raise awareness, reduce stigma, and increase support for mental health worldwide.
The United for Global Mental Health team is made up of diverse, passionate and knowledgeable individuals based in the UK and in countries around the world. By combining our extensive in-house expertise in advocacy, financing and campaigning with the unique insights of our many partners, we’re making progress on ensuring that everyone, everywhere has someone to turn to in support of their mental health. You can read about our three-year strategy and our 2024 impact report here.
What will I be doing?
This role will support the delivery of several activities within our portfolio of activities on climate change, the environment, and mental health. The four main areas of work that the Senior Officer will be responsible for include:
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Leading work with national partners (50% of post)
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Integration of people with lived experience (hereafter referred to as PWLE) across the portfolio (25% of post)
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Developing our advocacy on the intersection of air pollution and mental health (15% of post)
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Developing our advocacy on the intersection of biodiversity loss and mental health (10% of post)
National level work (50% of post)
A key component of the current project will be to support national partners in a subset of countries globally (approximately 6 countries) to advocate for action on climate change and mental health. The final set of countries is yet to be defined but will likely include one country per WHO region and one country from the Small Islands Developing States. The specific responsibilities of this component will include:
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Lead in the selection of national partners in each country. This will include supporting the running of a competitive process to select one civil-society organisation based in each country to conduct the work
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Strengthen the capacity of national partners to work on climate change and mental health (e.g., via training to national partners to be delivered by the Senior Officer), if required
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Support national partners in advocating for the integration of mental health into climate policies, including but not limited to Nationally Determined Contributions, National Adaptation Plans, Heat Health Action Plans etc.
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Lead in cohort-building activities for this subset of countries (e.g., organising regular meetings, ensuring shared learnings etc.)
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With the support of our Operations team, support in the logistics of sub-contracting national partners and monitoring deliverables
Involvement of people with lived experience (25% of post)
The meaningful engagement of PWLE of mental health challenges is central to all work at United for Global Mental Health. The specific responsibilities of this component will include:
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Leading on setting up and coordinating a Lived Experience Advisory Group (LEAG), which will meet every two months to provide guidance to UnitedGMH and national partners on their work on climate and health. The Senior Officer will be responsible for recruiting approximately 12 PWLE (2 x WHO region), organising regular meetings, and ensuring that the feedback of PWLE is integrated across different projects
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Support the attendance of PWLE to key global advocacy moments in a meaningful, safe, and impactful way
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Support national partners on the integration of lived experience considerations in their work on climate change and mental health
Work on air pollution and mental health (15% of post)
The evidence on air pollution and mental health is a nascent, but rapidly growing, area of interest. The specific responsibilities of this component will include:
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Scope what concrete opportunities exist for integrating mental health considerations into air pollution policies at the global, regional, and national levels
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Build connections with organisations working on air pollution and clean air policies
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Refine our messaging on air pollution and mental health
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Lead on the production of one advocacy brief on air pollution and mental health
Work on biodiversity loss and mental health (10% of post)
There is emerging evidence on the association between biodiversity loss and mental health, but very little work has yet been done in the policy space. The specific responsibilities of this component will include:
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Scoping what concrete opportunities exist for integrating mental health considerations into biodiversity policies at the global, regional, and national levels
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Build connections with organisations working on biodiversity, conservation, and nature
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Refine our messaging on biodiversity and mental health
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Lead the production of one advocacy brief on pesticide use and suicide
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Lead on our engagement with the Convention on Biological Diversity Conference of the Parties (biodiversity COP)
Is this job for me?
Requirements
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A minimum of 3 years of experience working on global mental health policy, advocacy, research, or practice
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Expertise in managing and engaging with multiple different types of stakeholders (e.g., civil society, UN agencies, governments etc.)
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Experience working on co-creation, patient and public involvement (PPI), or working with people with lived experience of mental health problems
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Excellent project management skills and strong planning skills including attention to detail, critical thinking, multi-tasking and problem-solving
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Strong communication skills, both verbal and written
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Ability to work collaboratively in a team
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Expertise in the development of funding proposals and ability to track and report on grant deliverables
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Expertise in organising meetings, events, and small gatherings of partners and other stakeholders
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Ability to travel 2-3 times a year internationally
Desirable
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Expertise in climate change and mental health is desirable but not required
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Experience of working in low- and middle-income countries on mental health is desirable but not required
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Experience of working on influencing policy within a government is desirable but not required
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Fluency in English is essential, the ability to work in a second UN language would be an advantage (French, Spanish, Arabic, Chinese, Russian)
Diversity and inclusion
Equity, diversity and inclusion are central to UnitedGMH’s core mission and values, and the organisation is dedicated to promoting this across our work and also within the workplace. We will ensure that this commitment is embedded in all operational aspects of the organisation and also implemented within our day-to-day working practices.
Reasonable adjustments statement
We aim to ensure that all applicants are provided with the same opportunities during the recruitment process. Should you have a disability and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure that this is made known to the person arranging your interview.
How can I apply?
To apply please submit your CV and a cover letter (800 words maximum) via Charity Job.
Selection process
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A subset of candidates will be invited to:
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Submit a short written assignment
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Participate in at least 2 online interviews between the 1st of July and the 18th of July
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Benefits
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28 days of holiday a year plus national holidays in your country of residency
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Possibility of being hired by Deel as a local employee (with local pension and social security benefits) or as a contractor (decision up to the employee based on personal preference)
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Up to 1000£ a year of allowance for office space
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Up to 500£ a year in personal development training allowance
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A minimum of 1 in-person team retreat a year
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Possibility to work from anywhere in the world (where you have the legal right to work from)
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Possibility to work compressed hours
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Access to Employee Assistance Programme via HealthAssured
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[For UK-based staff] You contribute 5% of your salary and we pay for 3% (8% total)
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Scope of role
The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.
Key Responsibilities
Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.
- Conducting debt-advice interview observations.
- Undertaking debt advice file reviews.
- Identifying advisers’ soft skill and technical training needs.
- Providing constructive feedback, and pastoral support, to advisers and their line managers.
- Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.
Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.
- Ensure partner organisation are kept up to date with the requirements for external assessments.
- Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
- Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.
Ensure project compliance and quality requirements are achieved
- Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
- Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
- Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.
Contribute to Team
- Work to an agreed work-plan meeting targets and milestones
- Prioritise and manage your own workload.
- Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
- Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.
Other
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.