Management volunteer roles

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

The Bromley Experts by Experience Treasurer will help the board of trustees carry out their financial responsibilities, working closely with the Chief Executive Officer (CEO), Chair of Trustees and staff team in establishing strong foundations for this Deaf and Disabled People’s Organisation with a view to a financially sustainable future. You will also be supporting us in developing our future approach to financial management, making the most of financial modelling, and supporting clear reporting to funders, partners and stakeholders.

The Treasurer will play a vital role, working with the Chief Executive Officer (CEO), Chair of Trustees and staff team to help the organisation ensure sound financial records, develop income streams, and build impact reports. As part of a new, expanded board of trustees at Bromley Experts by Experience, you will provide effective financial oversight, supporting the CEO and senior staff members in developing our vision and strategy to ensure a financially sustainable future.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of the Treasurer:

• Present financial reports to the board in a format that helps fellow trustees understand X by X Bromley’s financial position.
• Advise the board on how to carry out its financial responsibilities.
• Work with professional advisors and staff, as needed to oversee the preparation and scrutiny of annual accounts.
• Ensure X by X Bromley activities benefit its members and beneficiaries.
• Ensure the board fulfils their duties and responsibilities for effective charity governance in line with Bromley Experts by Experience’s policies and the requirements of the Charity Commission for England and Wales.
• Support and advocate for X by X Bromley’s mission, vision and values.

What we ask of you:

• The Treasurer should expect to serve for a minimum of 12 months.
• The Treasurer is required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average of 2.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation thereof) every 8 weeks,
  • AGM attendance (plus preparation of papers and accounts),
  • Supporting our annual Disability Pride event.
  • Regular scheduled meetings with senior staff.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days).

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled People can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• A qualified accountant with not-for-profit awareness and knowledge. An understanding of very small charities and/or DDPOs would be advantageous.
• Competent IT skills, including working knowledge of QuickBooks and Excel.
• Ability to communicate and explain financial information accessibly.
• Strong analytical and evaluation skills, demonstrating professional and independent judgement.
• A genuine interest in local communities and people.
• Strong leadership and communication skills, communicating in a way that is accessible to you.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship, the Treasurer role, and the financial aspects of running a charity.
• An effective team worker, contributing an independent perspective.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

The Treasurer must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

The Treasurer will require a DBS Check to be completed.

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.

Join the Board!

We are looking for a new non-executive director (board member) for our group of award-winning social enterprises.  Our unpaid (trustee-like) board members are central to ensuring Down to Earth’s impact continues to grow whilst maintaining excellent accountability and good governance.

What are we looking for?

Being a non-executive director, we need committed and passionate people who believe we can create a better world together.  As you’ll see in the Specification, we are looking for a skill set in Finance.  We encourage different perspectives and backgrounds and people from different sectors.

Not business as usual

We are most definitely not “business as usual”.  As a group of social enterprises, we operate on a non-profit distributing model but strive to make a healthy surplus to further our impact.

Expected hours and location

We hold board meetings 6 times a year in our hand-crafted Gower (Swansea) venues on Fridays. Four board meetings are Friday mornings between 9am and 12pm and two board meetings are strategy days (9am to 3pm).  We are open to some virtual attendance but would prefer mostly face to face. Ad hoc input is also expected depending on project and business needs.

Our group of social enterprises

We have 2 social enterprises: Down to Earth Project (DTEP) and Down to Earth Construction (DTEC).  Both are identical in their Article of Association and both are companies limited by guarantee.  DTEC is a wholly owned subsidiary of DTEP.  We are looking non-executive directors for both companies.

Benefits

The non-executive board member roles are unpaid, though we cover expenses and any necessary training. Board members are also able to use Down to Earth sites for personal and work purposes, as well as our EV charging facilities, for free.

Term of appointment

Board members are appointed on a 4 year term with the potential to renew up to 2 times.

Responsibilities:

As a non-executive director, you will be registered as a director with Companies House. Responsibilities include:

•  Accountability and governance

•  Advice

•  Specific support to the team

Board member specification:

We are looking to appoint at least 1 new board member with experience in the following area:

· Finance – Chartered Accountant; financial strategy, budgets and governance on key financial decisions

Skills, Knowledge & Experience: Essential

•  Minimum 5 years experience in one of the areas in the specification

•  Strong communication skills

•  Passion to create a better world for people and nature

Skills, Knowledge & Experience: Desirable

•  Welsh language

•  Board level experience

Are you interested?

Go to our website to download an application pack 

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Remuneration: None, voluntary position. Expenses for travel may be claimed.

Time Commitment: Four formal three-hour board meetings per-year, 

Sub-committee and other officer roles require additional time. Additional meetings as and when circumstances require.

Term: Three-year terms for a maximum of three consecutive terms after which a Trustee may be reappointed following a year away from the board.

Location: Oxfordshire

Reporting: To the Board of Trustees

Reference Documents:

Charity Commission Essential Trustee Guide

Charity Governance Code

Charity Commission Guidance

Please read our accompanying recruitment pack for more information about working at

Oxfordshire Youth, including our approach to diversity and inclusion through recruitment.

Oxfordshire Youth

Oxfordshire Youth is a boundary-breaking youth development charity, passionate about creating a future for and with young people that gives them the best possible opportunity to realise their potential. Oxfordshire Youth supports the youth sector across the county, working with grassroots leaders; it delivers innovative youth leadership programmes; and it provides a transformational supported accommodation service for young people. In everything it does, OY aims to meet the needs and aspirations of young people. All the charity’s work is grounded in best practice safeguarding and youth work principles and practice.

1.Charity Trustees

The Charities Act 1993 defined charity trustees as those responsible under the charity’s governing document for controlling the administration and management of the charity. This is the case regardless of the terminology used to describe the role. The trustee board at Oxfordshire Youth usually comprises up to twelve trustees, although there is no formal limit on the number of trustees, including the following roles: 

● the Chair of the Board of Trustees

● the Deputy Chair and CEO Line-Manager  

● the Treasurer and Chair of the Finance, Audit and Risk Sub-Committee  

● the Safeguarding Lead and Chair of the Safeguarding,Quality and Impact Sub-Committee the People and Development Lead and Staff Liaison Trustee

2.The Role of the Board

At its most fundamental the role of the trustee board is to receive assets from donors, safeguard them and apply them to the charitable purposes of Oxfordshire Youth. The trustee board must always act in the best interests of Oxfordshire Youth, exercising the same standard of duty of care that a prudent person would apply if looking after the affairs of someone for whom they have responsibility. Trustees are ultimately and legally responsible for everything Oxfordshire Youth does. Trustees fulfil this responsibility by deciding the strategy, establishing organisational policies and implementing appropriate monitoring, reporting and control mechanisms to ensure and evidence compliance. Trustees appoint the CEO and, on recommendation by the CEO, appoint the Senior Leadership Team to manage all operational matters and the operational team in line with the approved strategy, policies and control mechanisms.

3.Duties of a Trustee

The statutory duties of a trustee are:

● Ensure that Oxfordshire Youth complies with its Articles of Association, charity law, and any other relevant legislation or regulations

● Ensure that Oxfordshire Youth pursues its objects as defined in its Articles of Association  

● Ensure Oxfordshire Youth applies its resources exclusively in pursuance of its objects. For example, it must not spend money on activities which are not included in the objects, however worthwhile they may be  

● Contribute actively to the board of trustees by giving firm strategic direction to Oxfordshire Youth, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets

● Safeguard the good name and values of Oxfordshire Youth

● Ensure the effective and efficient administration of the organization

● Ensure the financial stability of Oxfordshire Youth  

● Protect and manage the property of the organisation and to ensure the proper investment of the organisation’s funds  

● Ensure appropriate safeguarding governance, processes, training and competences are in place to safeguard children, young people, adults, staff and others that OY may come into contact with

● Appoint the Chief Executive Officer and monitor performance  

In addition to the statutory duties listed above, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve leading discussions, identifying key issues, providing advice and guidance on new initiatives and evaluating or offering advice on other areas in which the trustee has particular expertise. Trustees must ensure that the charity has a clear vision, mission and strategic direction and is focused on achieving these.

4.Minimum Time Commitment

Trustees are expected to attend an induction session at Oxfordshire Youth prior to their first board meeting. Trustees are expected to attend the four annual board meetings which last approximately three hours, these usually take place in the evening. Papers, proposals and reports are distributed one week in advance of meetings. Trustees may be asked to join a sub-committee or working group each of which have their own terms of reference and minimum time commitments. There is also an annual strategic planning board away-day or residential held each year.

5.Person Specification

Each trustee should have:

● A commitment to the mission of Oxfordshire Youth

● A willingness to meet the minimum time requirement

● Strategic and forward-looking vision in relation to the charity’s objects and aims

Independent judgement, political impartiality, an ability to think creatively and a willingness to speak their mind

● Good communication and interpersonal skills including a willingness to use tact and diplomacy to challenge and constructively criticize

● Integrity

● An understanding of the legal duties, responsibilities and liabilities of trusteeship (although further training will be provided)

The board of trustees collectively needs skills and experience in the following areas: 

● Leadership and human resource management  

● Financial management, income generation and enterprise  

● Safeguarding experience and expertise  

● Public policy and public affairs  

● National and local youth sector

For this position, we are looking for an individual to join the Board of Trustees who is currently practicing within the marketing, pubic relations and business development profession; or who has significant skills and experience within this field, and who would be happy to use their position to provide marketing, pubic relations and business development advice and guidance to Oxfordshire Youth.

Oxfordshire Youth (OY) recruits outstanding talent to ensure we provide outstanding programmes services to the young people of Oxfordshire and the organisations who serve them. We are committed to creating a team of people that make diversity and inclusion the normal. Oxfordshire Youth are actively seeking to recruit candidates from Global Ethnic Majority backgrounds, and from candidates who may consider themselves to have lived experiences in the areas in which they work. 

Oxfordshire Youth offers Trustees robust training to support them to succeed in their role and to broaden their knowledge on the youth sector, and other relevant issues.

6.Trustee Role Boundaries

Trustees in a decision-making capacity:

● As a board of trustees  

● As a sub-committee

● Chair - delegated authority by the board to make decisions between board meetings where necessary  

● CEO Line Manager - delegated authority by the board to make decisions between board meetings where necessary

Trustee roles outside of the above decision-making capacity:

1. Advisory role (i.e. offering advice in an area of expertise). In this capacity the Trustee is acting as Trustee but, as noted above, does not have decision-making capacity in their own right.

2. Volunteer role (i.e. participating in an operational working group). Here the Trustee is subject to the decision-making of the operational team-member who is in a position of authority. As a volunteer the Trustee is at liberty to withdraw.

3. Observer role (i.e. attending an OY workshop for young people or observing OY work). In this capacity they are acting as a Trustee but have no role beyond observing or information gathering for the purposes of strengthening their own understanding and / or board-level decision-making.

4. Champion role (i.e. spreading the message about the work of OY). In this capacity they are acting as a Trustee, helping to build the profile of the work of OY, with no decision making, but with the view of creating a positive image and sign-posting people to OY.

A rare and exciting opportunity has arisen to become a Trustee at The Goldfinch Trust, a newly-forming Multi-Academy Trust in South London with a distinctive and vital mission: to deliver exceptional education for some of the country’s most vulnerable and medically complex children and young people.

Initially comprising two sites and formally launching in September 2025, new Trustees are sought to help ensure strong and robust governance structures, helping to shape future growth and planning. The Trust will have an annual budget of £3m, expected to rise with expansion of the organisation.

About The Goldfinch Trust

The Goldfinch Trust is a new Multi-Academy Trust with a distinctive and vital mission: to deliver exceptional education for some of the country’s most vulnerable and medically complex children and young people. The Trust will formally launch in September 2025, initially comprising two highly specialist settings: Maudsley & Bethlem Hospital School (MBHS) and St Peter’s Centre, with strong collaboration already in place with a third school, Kings College Hospital School (KCHS), which is expected to join formally in due course.

MBHS supports children aged 4–19, predominantly of secondary age, many of whom are hospital in-patients receiving treatment for severe psychiatric conditions. The school’s model is designed for short- to medium-term placements, with a key goal of reintegration into mainstream or alternative education once pupils are well enough to transition. The school currently supports up to 64 pupils, with a truly national intake reflecting the specialist nature of its provision.

St Peter’s Centre provides a more community-based education offer, supporting around 32 pupils with complex social, emotional, and mental health (SEMH) needs, including autism, anxiety, depression, and school-based trauma. The school supports KS1–4, although current placements are all in the secondary phase. A flexible, part-time attendance model allows the centre to double its reach and offer individualised support.

Kings College Hospital School (KCHS), working under a service-level agreement with MBHS, delivers bedside and on-site education for children with serious medical needs, including cancer and other life-limiting conditions. While not yet a formal Trust member, KCHS is fully aligned with the Trust’s mission and is expected to transfer formally following due diligence.

The Trust’s strategic direction is rooted in partnership with the NHS and regional local authorities, offering a model of educational support that could influence national best practice. The Trust will also relocate MBHS into a purpose-built setting at the hospital’s new development in 2026, offering state-of-the-art facilities designed in collaboration with school leaders. While future expansion is not mapped, the Trust has hosted visits from other hospital and special schools exploring academisation, and organic growth is a realistic possibility over the next few years. A formal growth strategy is yet to be defined, providing incoming Trustees with a unique opportunity to shape the Trust’s long-term development.

The new Board of Trustees will replace the current interim shadow board and will initially comprise seven non-executive directors, with scope to grow to 11 as needed. Local governance arrangements will remain in place at the school level, helping to ensure that Trustee responsibilities are strategically focused.

The Trust will open with an annual income of approximately £3 million, rising with expansion, and enters its incorporation phase with comfortable reserves and prudent financial oversight. The CEO-designate (currently Headteacher at MBHS) is a respected leader in the sector, advising the DfE on hospital school operations and funding, and will work closely with the new board to shape the Trust’s systems, culture, and impact.

The Trust’s Requirements

The Goldfinch Trust seeks dedicated and skilled Trustees to form its inaugural Board. This is a rare opportunity to help establish a new Trust from the ground up – setting its vision, guiding strategy, and developing systems to support the education of children and young people with serious medical and mental health conditions. While the Board will be supported by a team with expertise in finance, law, and HR, the Trust is particularly keen to hear from candidates with executive leadership experience in areas such as education, healthcare commissioning or procurement, charity governance, or growing organisations. Skills and backgrounds of interest include: strategic leadership in education, strategic growth, Healthcare commissioning or procurement, Safeguarding, SEND, Estates management/Health & Safety, Digital strategy Finance, and Audit.

Trustees will play a vital role in supporting and challenging the executive leadership team, ensuring high-quality provision and the effective use of public funds. A deep commitment to the Trust’s mission, supporting some of the country’s most vulnerable learners, is essential.

The full Trust Board will meet once per term (three times a year). In addition, Trustees will join one of two committees: Finance or Education Provision, which will also meet termly (three times a year).

There are plans for an annual strategy conference, likely to run over an extended half-day or full day. Meetings are expected to be scheduled in the early evening (5:pm–6.30pm starts) and last up to two hours. The precise meeting calendar is yet to be confirmed, but Trustees should expect a blend of face-to-face, online, and hybrid meetings. Some physical attendance will be required, so candidates should live within a reasonable commute of Beckenham (BR3 3BX) or Camberwell (SE5 8AB).

Trustees will be supported by a professional governance team, including external consultants currently advising on the Trust’s establishment. This is a unique opportunity to shape a new Trust that will provide life-changing support for young people with critical medical and psychiatric needs. By joining The Goldfinch Trust’s founding board, Trustees will not only help to define the strategic vision of the Trust, but also contribute to a pioneering model of integrated education and healthcare that could influence policy and practice across the country.

The Guildford Institute is looking for an enthusiastic and dedicated individual to serve as Chair of its Board of Trustees. This important role offers the opportunity to shape the future of a charity that has been a pivotal part of the community for over 130 years.

Based in our beautiful Grade II listed building since 1892, we provide the local community with accessible cultural education and opportunities to build meaningful connections with others.

We’re seeking a distinguished leader with the following qualities: 

• Leadership & Governance

• Passion for the Arts, Education & Community

• Strategic Thinking

• Financial Acumen

• Commitment to Diversity & Inclusion 

Play a vital role in guiding The Guildford Institute to continue to grow, secure its longevity and thrive.

Additional Documents:

Please read our Candidate Brief to find out more about us and the role of the Chair.

About The Role

What will you be doing?

• Opening and closing the van
• Engaging with visitors, offering efficient and welcoming service
• Serving ice cream from the Carte d'Or van along with pre-packaged items
• Following food safety management and complete Food Safety Training level 2
• Cleaning the ice cream van as needed and refilling ice cream freezer
• Assisting with rubbish and recycling

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

If you are interested in volunteering for WWT but don't wish to apply online, please email us or leave a message, with your name and number. 

About You

To carry out this role, you will need:

• Good verbal communication skills with an engaging personality
• Motivated to work alone or as part of a small team
• Ability to operate a card payment terminal
• To undertake WWT online GDPR training module in order to adhere to legislation
• Good general fitness as this role involves spending periods of time on your feet and may involve lifting
• To be reliable and committed to the role and the team
• A benefit if you’ve previously worked somewhere with an ice cream counter
• A benefit if you’ve worked in a fast past catering environment
• An interest in and enthusiasm for the work of WWT

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

Who are we looking for?

To carry out this role, you will need:

· Good verbal communication skills with an engaging personality

· Motivated to work alone or as part of a small team

· Ability to operate a card payment terminal

· To undertake WWT online GDPR training module in order to adhere to legislation

· Good general fitness as this role involves spending periods of time on your feet and may involve lifting

· To be reliable and committed to the role and the team

· A benefit if you’ve previously worked somewhere with an ice cream counter

· A benefit if you’ve worked in a fast past catering environment

· An interest in and enthusiasm for the work of WWT

General notes:

The exact hours you are able to contribute will be discussed prior to placement. We regret we are not in a position to reimburse expenses incurred in travelling to and from the centre, but any pre-agreed expenses incurred in the course of your duties will be reimbursed.

If poor weather means opening the ice cream van is not suitable on your planned volunteering day, we will identify any other areas where you would like to support the trading team to ensure your time is respected and supports our work in other ways.

This position is entirely voluntary and is therefore unpaid. Any offer of a volunteer opportunity is not intended to create a legally binding contract between us and any agreement may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or at any time in the future.

We look forward to hearing from you! 

Salford City College is currently seeking professionals with Board-level or appropriate life experience to join our Corporation Board.

What will you be doing?

As one of the most successful and influential colleges in the region, Salford City College is home to over 11,000 students spread across six campuses, offering a broad range of provision from A-levels and vocational courses, to Apprenticeships, Higher Education, community outreach programmes and employer training.

We are actively seeking to diversify the makeup of the Corporation to more accurately reflect our student body.

The post is voluntary, and the typical commitment is around 90 hours per academic year. In addition to the work of the Corporation and its committees, governors are encouraged to participate in the life of the College, which includes graduations, award ceremonies and shows performed by the celebrated Pendleton School of Theatre.

What are we looking for?

Applications are particularly welcomed from those with experience in the following areas:

• Teaching and Academia – we are looking for applicants with academic backgrounds in Further or Higher Education and, in particular, those with experience of teaching inspection/audits, quality assurance or academic governance.
• Business and commercial - we are seeking applicants who have held senior executive roles within the private, business and commercial sectors.

What difference will you make?

As one of our Governors, you will help set the strategic direction of the College, and ensure that we are meeting the needs of all our learners. Working effectively with Board colleagues, you will contribute to College decision-making and monitor executive performance to help us deliver the best possible education.

Before you apply

If you are interested in becoming a governor at Salford City College Group, please contact us via the Reach website,  to learn more about the application and appointment process. 

About Us:

The Orpheus Centre is a specialist further education college and charity working to support young disabled adults, who are passionate about the arts, to achieve their potential and lead independent lives.

Set up by musician and songwriter Sir Richard Stilgoe, Orpheus offers learning, supported housing and personal care on the same site in Godstone, Surrey.

Volunteer Role:

Collection Box Coordinator – 2 hours a week

Why volunteer:

Through volunteering with us you will gain a greater sense of purpose and help with fundraising for Orpheus. You will coordinate the regular collection and replacement of Orpheus donation boxes within the local area and liaise with other volunteers to inform them which boxes need collecting. You will also need to maintain our database, inputting current and new locations, reporting stolen or broken boxes, researching new locations to distribute boxes and inform the Community Fundraiser.

This role would suite someone who is self-motivated, have a confident manner and experience of dealing with the public face-to-face. Experience using excel spreadsheets or databases would be beneficial, however we can provide training if necessary. You’ll need to be reliable, an excellent communicator, have a friendly and enthusiastic personality and committed to helping. Being a car driver will help you within this role.

You will have a mentor who will help and guide you when you first start volunteering at Orpheus.

Training:

Role relevant training, including Equality, Diversity and Inclusion and Safeguarding will be given prior to start date. There is also the opportunity to attend our Learning Support training.

On-going support will be available throughout your time at Orpheus.

Benefits/What you’ll get:

• Experience of volunteering in an education setting.
• Working within a team as well as independently.
• The opportunity to meet new people and having fun.
• Develop confidence, empathy, listening and communication skills through working with our students.
• Gain experience in the charity sector.
• Opportunities to volunteer at other fundraising or on site events at Orpheus.
• Free on-site parking and expenses claimed back.
• Discounted lunches.
• Volunteer social events, like our Volunteer Tea Party.

Safeguarding:

Orpheus is committed to safeguarding and promotes the welfare of all service users. We are committed to the promotion of equal opportunities.

This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974.  It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service (DBS).

Equality & Diversity:

• To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace.
• To be tolerant of differences and use respectful language.
• Ensure professional standards and boundaries are clear.
• To treat everyone respectfully.

Application Process:

Once your application has been received it will be reviewed, you may then be invited in for an informal interview.

Your references will be checked and you will need to complete the online DBS application before bringing the relevant documents in to be checked.

You will then need to attend all of our training. This can all take 3-4 weeks to be completed before you start volunteering with us.

We look forward to hearing from you.

Exciting opportunity to make a meaningful impact on the lives of students and contribute to the direction of our organisation. ARU Students' Union are recruiting a Trustee with strategic Finance experience.  

What will you be doing?

ARU Students’ Union has grown in size and scope over recent years, and so too has ourresponsibility to support an increasingly diverse and dynamic student body. Representingstudents on six campuses across the East of England and London has prompted us to reflect onhow we can best meet the needs of students and continue to provide exceptional services andsupport.

We’ve listened to our students, staff teams and stakeholders, learned from their experiences,and developed a plan that will drive us forward as an organisation, providing our students withgreater opportunities for involvement, support, and personal growth and we’re excited about thelaunch of our new strategy later this year.

We are looking to appoint a Trustee to our Board, with expertise in Finance. 

For this role, you will need to evidence extensive experience in a senior professional financialrole, with solid strategic financial management skills. A working knowledge of the rules andregulations governing charity finance and corporate risk management would be advantageous,and a professional accountancy qualification is essential. As it anticipated that the successfulcandidate will lead the Finance and Risk Committee, confidence chairing strategic meetingseffectively is essential.

What are we looking for?

Financial

• For this role, you will need to evidence extensive experience in a senior professional financialrole, with solid strategic financial management skills. A working knowledge of the rules andregulations governing charity finance and corporate risk management would be advantageous,and a professional accountancy qualification is essential. As it anticipated that the successfulcandidate will lead the Finance and Risk Committee, confidence chairing strategic meetingseffectively is essential.

What difference will you make?

As a Trustee, you will play an essential role in guiding our new strategy, ensuring that we stay focused on our mission and achieve the goals we’ve set out. You will have the opportunity to contribute your expertise, and perspectives to help shape the future of ARU Students’ Union.

Before you apply

We’ll ask you to complete our online application to clearly demonstrate how you meet the requirements for the role. We will also ask for the names, positions, organisations and email addresses for two referees, relevant to this role. References will only be taken once your express permission has been granted. Successful applicants will also be asked to complete an enhancedDBS check.

If you have any questions on any aspect of the appointment process, need additional information, or would like to talk to someone informally before you apply, please contact us via Reach. 

(Weekdays/Weekends, 18+)

Volunteer Role Profile

• Volunteer Role: Till Volunteer
• Volunteer Manager: Shop Manager
• Where you will be based: Shop

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing:

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions.
• Following clear instructions to label donations in order to maximise income.

This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering 
• Full training and support is given for this role - no prior experience is required 
• Happy to be part of a team and collaborate effectively with others
• Happy to speak with other people, and follow instructions to complete a task

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

We are actively seeking new Trustees for the Acorn Youth Community & Sports Centre in Barton.

We are a charity organisation that has been established since 1965 and was originally created for the youth of Barton. Over the years we have developed the centre into a thriving Youth, Community & Sports Centre.

The centre has been supported by local people who have given us their precious time which has made us who we are today. Now we need YOU! We are seeking fresh eyes and support to bring the centre to the next level. Can you give some of your time and share ideas to further the longevity and success of our centre.

Job Summary
The Trustee plays a pivotal role in overseeing the governance and strategic direction of the organisation. This position requires a dedicated individual who is passionate about our mission and committed to ensuring the effective management of resources. The Trustee will work collaboratively with other board members to enhance organisational performance, engage with stakeholders, and promote our objectives within the community.

Responsibilities

• Attend board meetings, usually 4 per year, and actively participate in discussions regarding organisational strategy and policy.
• Foster relationships with key stakeholders, including donors, community leaders, and partners to enhance public relations and fundraising efforts.
• Engage in relationship management to strengthen connections with existing supporters while identifying potential new funding sources.
• Support the development of strategic plans that drive organisational growth and sustainability.

Skills

• Strong relationship management skills, demonstrating an ability to build rapport with diverse stakeholders.
• Excellent public relations capabilities, with a knack for communicating effectively both verbally and in writing.
• Proven customer service skills, ensuring that all interactions reflect positively on the organisation.
• Experience in fundraising activities, showcasing an understanding of donor engagement strategies.
• A keen interest in market trends related to non-profit organisations and community engagement initiatives.

This role is ideal for individuals seeking to make a meaningful impact within their community while utilising their skills in governance, relationship building, and strategic oversight.

Please note, this is a voluntary position.

Job Title: Finance Assistant                                                                           

Reports To: Finance  Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Finance Assistant to support the day-to-day financial operations of Quilombo UK. This is an ideal role for someone looking to apply or gain hands-on experience in finance within the Third Sector, while contributing to a meaningful, community-led cultural project. 

Position Overview:
The Finance Assistant will support the Finance Manager in tasks such as financial data entry, expense processing, reconciliation, and reporting. This role requires someone with good numerical skills, attention to detail, and a proactive mindset. The opportunity offers valuable exposure to nonprofit financial processes, along with flexibility and training support.

Key Responsibilities:

Finance & Data Entry:

• Collect and accurately enter financial data into spreadsheets and databases.

• Assist in processing staff and volunteer expense claims, ensuring proper documentation and approval.

• Support with checking account balances and assisting in payment reconciliation tasks.

Budgeting & Analysis:

• Help perform calculations and draft basic financial reports.

• Review department budgets regularly and report discrepancies to the Finance Manager.

• Assist in auditing financial records and preparing financial statements.

Reconciliation & Compliance:

• Reconcile discrepancies in financial records and propose corrections.

• Adhere to the organisation’s financial policies and reporting procedures.

• Respond to internal finance queries and offer support where needed.

Continuous Improvement:

• Suggest improvements to increase efficiency, accuracy, or cost savings.

• Maintain accurate documentation and support reporting for audits or internal reviews.

Required Qualifications:

Education:

• Graduation required; relevant coursework or volunteer experience preferred.

• Previous experience in finance, bookkeeping, or administrative support is advantageous.

• Understanding of basic accounting principles is desirable.

Skills:

• Strong numerical skills and analytical mindset.

• Proficiency in Microsoft Excel and Word.

• Excellent organisation, time-management, and attention to detail.

• Ability to communicate clearly with internal stakeholders.

• Professional, self-motivated, and able to work independently.

Benefits:

• Gain real-world experience in finance and bookkeeping within a nonprofit setting.

• Learn financial processes used in the Third Sector.

• Receive mentoring and training to develop finance and administrative skills.

• Work remotely with a supportive and mission-driven team.

• Reimbursement of local travel expenses if in-person attendance is required.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.