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Page 1 of 18
Sutton Coldfield, West Midlands (On-site)
£13,548.60 per year
Part-time (22.5 hours (working 3 out of 7 days to include Sundays plus 2 other days) 8:55am - 5:05pm )

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

Contract Type

Permanent - St Giles Shops


Mere Green


22.5 hours (working 3 out of 7 days to include Sundays plus 2 other days)

8:55am - 5:05pm trading over 7 days

Annual Salary


Review Date


As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will support in leading a team of volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.

You’ll have good customer service skills and want to be part of a successful team. Ideally, you’ll have previous retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).

Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice. You’ll also have the support of a Retail Regional Supervisor, available to provide store encouragement and development of best practice.

Knowledge and experience


·Good standard of education in English and Maths

·Genuine interest in charity retailing/fashion

·Previous retail/charity retail experience


·Local community knowledge


·Exhibits our hospice values and behaviours



·Proven customer service skills.

·Flexible and be able to adapt to change on a daily basis

·Able to complete physically demanding work in the form of standing for long periods and moving stock


·IT and numeracy – Office365/Share point

Personal Attributes

·Strong communicator

·Good interpersonal skills.

·Goodtime keeping & strong work ethic

·Conducts themselves’ in a professional manner

·Good organisational skills

·Inclusive and diverse in their approach


·Team Player

·Able to work under pressure


·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Application resources
Posted by
St Giles Hospice View profile Company size Size: 101 - 500
Posted on: 24 April 2024
Closing date: 24 May 2024 at 23:59
Job ref: 357
Tags: Management,Retail

The client requests no contact from agencies or media sales.