Manager jobs in epsom, surrey

Supporter Care Officer – Temp (2–4 months)
£26,500 - £28,500
Full-time Office-based (5 days/week) London

Do you have a passion for delivering exceptional supporter experiences? We’re working with a fantastic charity to recruit a Supporter Care Officer for a 2–4 month temporary contract, based full-time in their London office.

This is a brilliant opportunity to join a warm and collaborative team, supporting the charity’s vital work by ensuring every supporter, volunteer, and member of the public receives outstanding service.

You’ll be the friendly voice and helpful hand behind donation processing, supporter communications, and general office administration.

Key responsibilities include:

• Providing excellent customer service via phone, email, and post
• Processing donations and managing Gift Aid records
• Maintaining accurate supporter data in the CRM
•  

You’ll be a great fit if you:

• Have experience in supporter care
• Are confident using databases (ideally Dynamics or RE) and handling sensitive data
• Have strong communication skills and attention to detail
• Thrive in a busy, team-oriented environment

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

To discuss this vacancy, please call Ashby and quote reference 2699AJ

Salary: £32,000-£36,000
Contract: Full Time
Location: London hybrid – 2 days per week
Closing date: 18^th August
Benefits: 30 days holiday per year, plus bank holidays, 5.5% employer pension contributions, flexible working

We have a great opportunity for a Trusts Officer working for a wonderful health charity. This role is an excellent opportunity for someone with Trusts fundraising experience to manage their own portfolio of funders, leading on all stages of the cultivation cycle from prospect identification to stewardship to retain existing supporters and generate new business.

Proactive and tenacious, you will enjoy building relationships with funders via phone and email, using this insight to craft compelling and high-quality funding proposals and update reports which match funder interests.

To be successful as the Trusts Officer, you will need:

• Experience in creating bespoke written proposals and impact reports, with a track record of building and managing a pipeline of funders
• Excellent written and verbal communication skills and attention to detail
• Robust IT skills with experience using a CRM database or equivalent to update and maintain accurate donor information.

If you would like to have an informal discussion, please call Emma and quote the reference 2680EI

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Could you be one of our lawyers and support our work improving access to justice for all?

At Public Law Project (PLP), we work to champion fundamental rights and hold power to account. Our legal challenges have played a pivotal role in successful cases. In just the last year this includes:  

• The fight against the Rwanda deportation policy 
• The Government’s attempts to renege on Windrush commitments  
• Attempts to radically cut disability benefits to 100,000 people without lawful consultation  
• Intervention in the challenge against draconian and unconstitutional anti protest laws

Our work is highly respected, impactful, and deeply valued across the legal and social justice sectors.

The Role

This is an exciting opportunity for a capable, collaborative and motivated solicitor to join our exceptional casework team on a 12-month fixed term contract to cover parental leave. You’ll be working at the cutting edge of public law in the UK, supporting our award-winning team of solicitors in work that brings about real change.

Join PLP and you’ll be playing a key role in the team that brought the main challenge to the Safety of Rwanda Act, intervened in the challenge to the prorogation of Parliament, helped survivors whose assets are controlled by their abuser to access legal aid, and put a stop to the no-notice removal policy affecting people claiming asylum.

You’ll be supervised by our Legal Director and have the opportunity to collaborate closely with the whole team. The PLP team is friendly, diverse, and inclusive, and you’ll be supported and encouraged to develop your skills as a solicitor.

Your caseload will be a range of strategic public law cases which align with our strategy.

As part of our commitment to recruit fairly we use anonymised-selection processes until interview, offer additional interview opportunities to the highest-scoring candidates from under-represented communities, and use ‘tie-breaker’ provisions at all stages of our selection process.

Contract: fixed-term (6 months)
Interview dates: Thursday 18th and Friday 19th September

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join the Individual Giving & Legacies Team at Dementia UK, where you will play a key role in growing two of the charity’s most vital income streams, gifts in Wills and in memory fundraising. Together this amounts to over £8 million annually, representing more than a quarter of our total income. 

As a Legacy and In Memory Executive, you will help increase awareness of gifts in Wills and maximise opportunities for in memory giving through the delivery of compelling, timely and supporter-focused communications. You will lead on the development and implementation of multichannel marketing campaigns, including copywriting, compiling design briefs and liaising with suppliers and agency partners to ensure that all activity is insight-led and aligned with strategic objectives.

You will be responsible for stewarding supporters with sensitivity and care, managing enquiries and pledges related to gifts in Wills and coordinating the delivery of meaningful journeys for in memory donors. Working closely with internal teams and external suppliers, you will oversee the production of marketing and collateral, managing relevant content across social media channels and sourcing case stories for use across the charity.

To be successful in this role, you will have experience delivering fundraising or marketing projects in any area. You should be confident using a relationship database to inform and report on stewardship activity and ensuring data is used effectively to enhance supporter journeys. You should also have an understanding of how to use insights, data and market trends to identify opportunities and make recommendations. 

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia. 

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.  

Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.  

Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).  

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. 

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice

Finance and Tax Administrator
Location: London
Hybrid (35 hours/week): 2 days a week in the office for first three months of probation, 1 day/ week thereafter
Salary: £33000 per annum
Contract Type: Permanent
About the Organisation

Reporting to the Financial Controller, this role sits within a respected UK-based educational charity that supports over 35,000 tax professionals and students worldwide.

About the Role

This is a varied and hands-on role, combining international tax administration with core finance tasks. You'll manage tax returns across multiple jurisdictions, liaise with global partners, and ensure accurate financial reporting. You'll also play a key role in bank reconciliations, cash flow updates, and supporting accounts receivable functions.

Key Responsibilities

Prepare and submit international tax returns across various countries
Maintain accurate records of tax liabilities and payments
Collaborate with internal teams and external tax partners
Allocate and post daily bank receipts
Complete monthly bank reconciliations
Raise sales invoices and support credit control
Assist with year-end audit schedules and ad hoc reporting

Experience Needed

5+ years' experience in finance and accounts
Experience using a CRM system and other finance systems.
Experience posting sales invoices and resolving payment queries.
Bank reconciliation and cash posting experience
Experience working with large volumes of data.
Credit control experience would be beneficial - chasing customers for payments.
Excellent Excel skills
Excellent communication and relationship-building abilities
A proactive, flexible, and collaborative approach

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ABOUT US

The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats. 

Join our Online Information Session! We are hosting an Online Information Session with the CEO and existing Director of Brand and Communications (Supporter Mobilisation) to give candidates an opportunity to learn more about the role and to ask any questions.

The session will last no longer than 45 minutes and will be held at 15:30 on Monday 1st September. 

THE ROLE 

We are looking for an experienced, visionary leader to join our Executive Leadership Team as Executive Director of Supporter Mobilisation. This is a newly refocused position, shaped with the future in mind, and designed to deepen the public’s relationship with trees and woods.  We are fighting for the health of people and the planet with every tree. 

You will be at the helm of our strategy to engage millions-inspiring action, growing income, and strengthening our brand. Leading a talented and passionate team, you’ll develop bold, integrated campaigns that move hearts and minds. You’ll oversee communications, digital and community fundraising, membership,  and our high-profile campaigns and Trees for All programme that builds public awareness and inspires a mass movement of support for our cause. 

Working closely with the CEO and fellow Executive Directors, you’ll also play a key role in shaping the strategic direction of the Trust and ensuring alignment across our work, people, and values.  Helping the Trust protect and restore woodlands that have stood for centuries - the crown jewels of the natural world in the UK - and create the woods of the future, means this role will leave a legacy which will last for generations.  It’s an opportunity to lead with purpose, engage and inspire others, and literally change the nature of the UK landscape for the better. 

THE CANDIDATE 

We are looking for a senior leader with a track record in large-scale communications, supporter engagement and mobilisation, or fundraising. You’ll have a strong understanding of how to use inspiring stories, quality data, and digital innovation to move people to action-and how to build momentum around a mission. 

You’ll bring strategic insight and a collaborative spirit, with the gravitas to influence at the highest levels and the heart to connect with people from all walks of life - helping us to bring trees and woods to all. 

Just as important as your skills is your alignment with our cause. You’ll be values-led - passionate about our cause and excited by the potential of this pivotal role to shape lasting change. 

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: 

• Enhanced Employer Pension 

• Life Assurance 

• Flexible & Hybrid Working Options 

• Generous Annual Leave (25 days + bank holidays) 

• Annual leave buy and sell 

• Enhanced Parental Pay 

• Employee Assistance Programme 

Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented. 

Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most.

To maintain fairness and reduce bias during shortlisting, we keep our candidates’ personal details hidden from hiring managers, please help us to maintain your anonymity by removing personal details from your CV prior to submission. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We look forward to hearing from you and working together to make a positive impact on our planet. 

1st Stage Interviews will be held via Teams on Wednesday 8 October 2025.
2nd Stage Interviews will be held in-person at our Grantham Office on Tuesday 14 October 2025 

Details of both events will be shared with shortlisted candidates prior to each stage. 

Westway Trust is seeking an enthusiastic part time Gardener who will take immense pride in the maintenance and development of the grounds and gardens across the Trust's 23 acres of land. You will be an effective, efficient and safety conscious gardener who ultimately will ensure the Trust's grounds and gardens and green spaces are always kept healthy and beautiful. This role will be critical to ensuring management of a vibrant, diverse and thriving estate.

Key responsibilities of the role include but not limited to:

• Gardening duties will include: Planting, monitoring the health of all plants and green spaces, watering and feeding plants, pruning trees and shrubs, fertilising and mowing lawns, weeding, dealing with pests and diseases, and keeping green spaces and walkways clean and clear of debris and litter / waste. 
• Working as part of the Grounds and Gardens team to maintain and improve soft and hard landscaping on Trust land as directed.
• Assisting in keeping Westway Trust’s land clean and tidy and reporting any damage.
• Co-operating with the Facilities Team, Events Team and other Westway Staff to deliver support to events as part of the wider organisation.
• Welcoming volunteers and community groups onto the estate to learn from the Grounds and Gardens team.
• Ensuring all relevant Health and Safety standards are adhered to with regards to personal safety, and the safety of members of the public using the gardens.
• Being responsible for the proper use, maintenance and safe storage of all plant, machinery, tools and equipment such as leaf blowers, strimmers, hedgecutters, graffiti removal equipment and mowers.
• Undertake planned and unplanned garden maintenance work on Trust grounds as directed.
• Engaging positively with the public and the diverse community in North Kensington and in accordance with our Equalities policies.

Knowledge and Experience:

• Experience as a gardener.
• Good communication skills and team working skills.
• Ability to work using initiative and be proactive, reliable and flexible.
• Good knowledge of plants, horticulture, horticultural processes and good plant identification skills.
• Practical ability to use and maintain tools.
• Experience of working in public open spaces.
• Knowledge of relevant health and safety procedures.
• Experience of managing greenhouse/indoor plants and plant propagation.
• Knowledge of pests and diseases and how to eliminate them.
• Demonstrable commitment to biodiversity and improving green spaces.
• Demonstrable understanding of the needs of diverse communities and a commitment to equality of opportunity.

Desirable:

• Driver’s license

Benefits of working for Westway Trust:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days (pro-rated for part-time staff) per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 14 September 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Interim Director of Finance & Operations (Environmental Charity, Home based in England)

Contract: Interim circa £500 a day ltd company, or £75k per annum PAYE , 4-day week, approximately 9-month assignment. Weekly travel to London.

The Opportunity

An exceptional interim Director of Finance & Operations (DFO) is sought to join at a pivotal moment in this organisation’s journey.

Operating in a challenging financial context, with a deficit budgeted for the current financial year following a major change programme, the incoming DFO will play a critical role in restoring financial stability, strengthening governance, and ensuring robust infrastructure across finance, IT, facilities and compliance.

Key Responsibilities

• Provide effective leadership of Finance, IT, Governance and Facilities, ensuring development and implementation of strategies and effective practices across all operational areas.
• Drive financial recovery and sustainability: deliver robust financial planning, budgeting, reporting and control processes, while providing clear and strategic advice to the Board and Executive Director.
• Lead on governance, including regulatory compliance, Board reporting, and supporting a review of the organisation’s dual legal structure (limited company and charitable trust).
• Oversee people management within the Finance team, ensuring high performance, effective development, and clear leadership through a period of significant change.

The Candidate

• Professional accountancy qualification and significant leadership experience at Director level, ideally including the charity sector.
• A strong track record of restoring financial stability and leading organisations through periods of financial and cultural change.
• Experience of managing governance, compliance, IT and central services.
• Excellent judgement, interpersonal and influencing skills, with the ability to handle sensitive and complex issues (e.g. disciplinary/capability cases, compliance matters, decision-making in ambiguity).

For further information and to apply for this exciting interim opportunity, please contact Syed at Civitas Charity Recruitment.

Prospectus is proud to be supporting our client to recruit a new interim Head of Philanthropy and Partnerships. This role will ideally begin no later than early October 2025 for at least three months. The role will require at least two days in the office per week in central London.

The interim Head of Philanthropy and Partnerships will lead the philanthropy and partnerships team with direct line management of a successful and ambitious team of fundraisers. You will lead on relationships with individual philanthropists and through the length of the contract identify areas to improve philanthropy fundraising methods internally and the pipeline of new donors.

The selected candidate will have a depth of philanthropy experience gained in either interim or permanent roles and will have a good understanding of latest trends in philanthropy fundraising. You will have experience of leading a philanthropy team too.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

ABOUT US 

The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats. 

Join our Online Information Session! We are hosting an Online Information Session with the CEO and interim Director of Fundraising to give candidates an opportunity to learn more about the role and to ask any questions.

The session will last no longer than 45 minutes and will be held at 14:00 on Friday 5 September.
Please register your interest by emailing Charlotte Hines (full details available via our website). 

THE ROLE 

 Due to the retirement of a long-standing executive team member, this newly repurposed Executive Leadership role has a clear focus on our long-term financial sustainability and mission impact. As Executive Director of Fundraising Development, you will lead our strategic partnerships, philanthropy, and major income generation programmes. 

 You’ll be responsible for inspiring significant financial support through trusts, major donors, corporates, legacies, and philanthropic networks. Working closely with the CEO and fellow Executive Directors, you’ll play a key role in shaping and delivering our Strategy to 2030 - ensuring we have the income, influence, and innovation to match our ambition. 

 Protecting and restoring woodlands that have stood for centuries - the crown jewels of the natural world in the UK - and creating the woods of the future, means this role will leave a legacy which will last for generations.  It’s an opportunity to lead with purpose, engage with powerful networks, and literally change the nature of the UK landscape for the better. 

THE CANDIDATE 

We’re looking for a proven senior leader with extensive experience in fundraising, income generation or strategic partnerships - ideally within the not-for-profit sector. 

You’ll bring: 

• Strategic fundraising expertise across major giving, trusts, foundations, corporate partnerships, and philanthropy. 

• Inspiring leadership - able to guide, develop and motivate high-performing teams. 

• Strong external profile - with a track record of building and leveraging influential networks. 

• Collaborative mindset - experienced in working at Executive level, shaping cross-organisational strategy. 

• A personal commitment to nature recovery, equity of access, and environmental impact. 

Most importantly, you’ll be values-led - excited by the potential of this pivotal role to shape lasting change. 

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: 

• Enhanced Employer Pension 

• Life Assurance 

• Flexible & Hybrid Working Options 

• Generous Annual Leave (25 days + bank holidays) 

• Annual leave buy and sell 

• Enhanced Parental Pay 

• Employee Assistance Programme 

Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented. 

Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most.

To maintain fairness and reduce bias during shortlisting, we keep our candidates’ personal details hidden from hiring managers, please help us to maintain your anonymity by removing personal details from your CV prior to submission. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We look forward to hearing from you and working together to make a positive impact on our planet. 

1st Interviews will be held via Teams on Friday 3 October 2025 
2nd Stage Interviews will be held in-person at our Grantham Office on Monday 13 October 2025 

Details of both events will be shared with shortlisted candidates prior to each stage. 

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Worker to play a pivotal role in our Merton, Croydon and Sutton Domestic Abuse Service.
Sounds great, what will I be doing?
The role focuses on building positive and supportive relationships with women and their children, empowering them to work towards their goals through a strengths-based approach. This includes creating, implementing, and reviewing personalized support plans in collaboration with service users and external agencies, while also advocating on their behalf when needed. Key responsibilities involve assisting mothers with parenting skills, signposting them to appropriate services, and offering targeted support to families facing issues such as domestic abuse. Ensuring the safeguarding of children and maintaining confidentiality at all times are central to the role, alongside working within relevant policies and procedures.
Additionally, the position emphasizes the importance of children's development and wellbeing by providing educational, recreational,
and interactive play opportunities both during term time and holidays. Service users and children are encouraged to actively participate in shaping projects through consultations, feedback, and creative engagement. The role also involves promoting community involvement by networking, fundraising, and collaborating with statutory and voluntary organisations. Ultimately, the work contributes towards the five key outcome areas: being healthy, staying safe, enjoying and achieving, making a positive contribution, and achieving economic wellbeing.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role is restricted to female applicants under Schedule 9 (1a) of the Equality Act 2010 due to the nature of the work. It requires someone who can bring optimism, resilience, and a non-judgemental, anti-discriminatory approach when supporting women and children. A calm manner, empathy, and compassion are essential, particularly when working with service users who have experienced trauma or domestic abuse. The role demands the ability to engage directly with families in a supportive, constructive way, while maintaining professionalism and confidentiality at all times.
In addition, the post holder must be skilled in partnership working with statutory, v
oluntary, and community agencies to achieve the best possible outcomes for families. Strong problem-solving abilities, accuracy in processing and sharing sensitive information, and a clear understanding of safeguarding responsibilities are vital. The role also requires flexibility to travel between service premises and to accompany clients when necessary. Success in this position relies on being able to manage responsibilities effectively within a structured and often pressured environment, while always keeping the wellbeing and empowerment of families at the centre of practice.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Children And Family Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

Job Title: Children and Family Worker

Location: Based on site in West London (This location is hidden due to the sensitive nature of the service) Unfortunately this service does not have step free access.

Salary: £27,007.50

Shift Pattern: 37.5 hours per week on a rolling rota Monday to Friday between 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30 with occasional Saturdays, at least one Saturday every 3 months between 09:00 - 17:00. 

About the role

Are you passionate about providing safe and stable accommodation to women and children escaping domestic abuse? Wanting to help make a difference and provide specialist support to them to gain greater independence? This might be the role for you.

As a Children and Family worker, you will be based within our Women's Refuge service, supporting women and children up to the age of 15 who have escaped domestic abuse. You will deliver trauma-informed, child and family centred support to promote safety and wellbeing, working collaboratively with mothers to strengthen the parent-child relationship during a time of crisis. You will support with both emotional and practical day-to-day support. This is typically done through key work sessions, risk assessments, and empowerment focused activities. 

You will play a vital role in supporting families, being the sole specialist within the service, which gives you autonomy to shape the role based on your expertise and experience. You will lead on child-focused support, as well as working part of the wider team to provide the support to mothers. You will deliver a range of support for children and young people, as well as family and parenting support. 

About you

We are looking for someone who has a real passion to support families and children who have experienced domestic abuse. You will have a trauma-informed understanding of domestic abuse and the impact it has on families, and will be able to engage in sensitive conversations, recognising signs on trauma, and being proactive to support families to overcome this. This is a hands-on, active role, ideal for someone who is creative, energetic, and passionate about working directly with families. You will be a team player, able to collaborate and provide support to colleagues as needed. 

• A background in working with adults and children, particularly from trauma affected backgrounds
• Experience in supporting mothers in helping children transition to new schools
• Proven ability to plan and deliver engaging play sessions, after school activities, and family events as well as religious and national celebrations
• Confidence in working with children who may have behavioural challenges, being able to signpost to early intervention services
• Experience/ability to support children with special educational needs or additional behavioural needs
• Ability to work in a fast changing environment
• Patience, empathy and resilience
• Creativity, flexibility, and a can-do attitude
• Non judgmental approach and genuine commitment to empower families to overcome their barriers
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Domestic Abuse | Women services | Domestic Violence | Children Worker | Children specialist | Trauma Specialist | Womens Refuge | Female Services | Family Specialist | Trauma informed care

Job Title: Occupational Therapist

Location: The role is based in East Croydon, accessible by Train and Tram Link. Unfortunately this location does not have step free access.

Salary: £40,000 (Full time equivalent)

Shift Pattern: 22.5 hours per week across three working days, Monday to Friday on a rota between 08:00 - 20:00

About the role

We're looking for an Occupational Therapist who has experience in Complex Mental Health and Substance Misuse to join our residential service based in Croydon. You will use your skills and knowledge to support residents with mental health challenges, complex needs, and will provide specialist occupational therapy as part of their recovery. This is a great opportunity to shape your own role, alongside a team of Positive Engagement Workers, a Dual Diagnosis Worker, and Clinical Psychologist, whilst working closely with the Group Psychological Lead and other external partnerships. You will receive regular supervisions and have time with an external Occupational Therapist. 

You will:

• Deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills
• Be proactive with planning and delivering meaningful activities; this includes one to one and group sessions
• Work closely with clinical teams to meet people where they are, assess their situation, and write recommendations and signposting accordingly
• Assess their current situation through holistic assessments and put plans in place for them to overcome their personal barriers, to enable them for independent living and stability
• Provide psychologically informed interventions in a person-centred approach, flexibly to the resident needs
• Complete various assessments from function to task related to help empower enhanced community and personal engagement
• Set SMART goals in a collaborative way with residents, taking into account all information present from various team members and partner agencies.  

About you

We’re looking for a passionate, driven and qualified Occupational Therapist, registered with the HCPC who has experience working with people that have multiple complex needs. You’ll be confident applying theory to the practical working environment. We use a trauma informed, non judgmental approach, so it’s important that you can work well with others, fit into the team, and build trusting relationships. You will be able to apply your knowledge of relevant guidance and protocols to the working environment. You will have a background in a similar role, able to provide specialist support to our residents who struggle with their mental health and substance use.

What we look for:

• Ability to provide specialised occupational therapy assessment and treatment for residents/participants.
• Willingness to work in adherence to Health and Care Professionals Council (HCPC) and Consultation Observation Tool (COT) and other practice guidelines.
• Ability to identify activity needs and wishes through various approaches such as assessments, observations, and discussions then use these to implement plans of action.
• Ability to recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
• Supporting residents/participants with the relevant life skills, knowledge, and resources to support their journey to achieve independence and their desired goals.
• Ability to develop, participate in, and encourage residents/participants to participate in the running and development of various projects and group engagement activities.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Occupational Therapist | Occupational Therapy | Mental Health | Charity | Social Care | Substance Use | Complex Needs | Residential | Interventions | Therapy | HCPC

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Five-month fixed term contract, starting October 2025

About the role

Supporter Care is about inspiring people and giving them the opportunity to do something amazing. This role will suit you as an enthusiastic, adaptable and proactive team player. You’ll use your exceptional interpersonal skills to deliver a memorable experience to Crisis supporters and members of the public, adding value to every interaction.

As a key member of the Fundraising Department, you will handle inbound contacts with potential and existing supporters over multiple channels, delivering an exceptional quality of service to queries related to our new products and services including retail. And you’ll help to improve the supporter experience by identifying and helping to resolve issues in the supporter journey, particularly those relating to our website. This is an exciting time to join our team and contribute to us establishing how we can add real value to our engagement with supporters. We will work together to make sure the supporters' voices are heard and at the heart of our fundraising and decision-making.

About you

To be successful in this role you will have:

• Experience working in telephone and email-based roles in supporter care or customer service
• Ability to organise your workload and maintain a high level of output and accuracy even during busy times
• Ability to handle complaints and objections with confidence
• A proactive and collaborative approach to work
• Strong critical thinking and problem-solving skills
• Flexibility and ability to adapt quickly to changing priorities

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 9 September 2025 23:55

Interview date and location: Tuesday 16 and Wednesday 17 September 2025 via Microsoft Teams

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094