Marketing and communications assistant jobs

Role Description

The Funding and Insights Officer supports the Head of Funding and Partnerships (HFP) in delivering HACT’s fundraising and income generation objectives in line with the organisation’s business strategy. This role focuses on identifying new business and funding opportunities, conducting market, sector and competitor research, and generating actionable insights to support HACT’s marketing, customer engagement, and income generation strategies.

The postholder will play a key role in shaping HACT’s understanding of the external environment, including trends in housing, social impact, and innovation. Reporting to the HFP, they will contribute to fundraising applications to trusts, foundations, and corporates, support the services team in developing compelling and proposals for HACT’s research and consultancy work, and carry out desk-based market research to inform the activities of the marketing and customer teams.

The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks while prioritising effectively to meet deadlines.

Responsibilities

Key responsibilities include:

• Conduct market, sector and competitor research to identify trends, opportunities, and risks relevant to HACT’s programmes and services
• Produce intelligence reports and briefings to inform marketing campaigns, customer outreach, and strategic planning
• Identify and assess potential funders, partners, and clients aligned with HACT’s mission and services
• Support the HFP in preparing proposals, funding applications, and sponsorship pitches
• Support the HFP to produce compelling performance and evaluation reports for funders and other donors
• Maintain and update a bank of proposal templates and sector insights
• Support the services team in the development of professionally written proposals
• Collaborate with marketing and customer teams to target organisations and contacts for campaigns
• Use CRM systems to track business development activities, monitor proposal and funding application progress, and report key metrics
• Maintain accurate records of engagement, income, and pipeline development

Required skills

Essential skills and experience

• Experience securing new funding opportunities or partnerships (commercial or charitable)
• Strong written communication skills with the ability to produce persuasive content
• Proficient in using research tools and databases (e.g. Charity Commission, Companies House)
• Ability to synthesise complex information into actionable insights
• Strong relationship-building and collaboration skills across teams
• Excellent time management and prioritisation

Desirable skills and experience

• Experience of measuring and reporting on project impacts
• Familiarity with CRM systems and data tracking
• Understanding of marketing and customer engagement strategies
• Knowledge of the UK social housing sector either professionally or through lived experience

Job accountabilities

• Support the HFP in delivering strategic growth and income targets
• Maintain a pipeline of opportunities and sector intelligence
• Collaborate across teams to ensure alignment of business development activities
• Produce high-quality proposals and insights that support HACT’s professional services, customer and marketing teams
• Actively model HACT’s values and behaviours by consistently demonstrating collaborative, supportive and respectful working with internal and external stakeholders and contribute to an inclusive and respectful culture

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.

About HACT

Innovation. Collaboration. Insights.

It’s what we’ve always done.

As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.

By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skillls and experience meet the key skills points in the job description.

Interviews expected to take place the week commencing the 8th December.

AtaLoss is seeking an organised, proactive and mission-driven Executive Assistant for our Church Engagement department to support the continued growth of The Bereavement Journey® and our work equipping churches to become Bereavement Friendly. This full-time role provides essential administrative, digital, coordination, resourcing and delivery support, for webinars, events, resources, websites and church engagement activities, helping to expand our reach and impact across denominations in the UK.

Working closely with the Head of The Bereavement Journey® and Church Engagement, you will manage administrative processes, source and assess suitable Bereavement Friendly Church material and resources, update website content, support online programme delivery, coordinate communications, resource practitioners and monitor engagement data. This role is ideal for someone who enjoys varied work, can balance detail with initiative, communicates sensitively and effectively, and thrives in a purpose-driven Christian environment. As AtaLoss continues to grow nationally, this role offers the opportunity to contribute to meaningful change and strengthen bereavement support within churches and communities.

Job Title: Executive Assistant to DCEO
Reports To: Deputy Chief Executive Officer
Location: Nottingham
Contract Type: Fixed term
Salary: £32,000 to £34,000

Job Purpose

The Executive Assistant will provide operational, strategic and analytical support to the DCEO. This role goes beyond traditional executive assistance and will involve planning, research, project coordination and organisational reporting. The post holder will play a key role in preparing executive insights, analysing departmental reports, and ensuring effective follow-up on strategic priorities. This role requires strong analytical thinking, communication skills and high proficiency in digital tools and technology.

Key Responsibilities

Executive Support

• Manage the DCEO’s calendar, schedule and priority workflow to ensure effective time management
• Coordinate internal and external meetings, prepare agendas and produce accurate minutes and action trackers
• Draft and manage professional correspondence on behalf of the DCEO
• Prepare briefing notes for senior meetings, visits and events
• Organise travel arrangements, itineraries and supporting documentation when required

Strategic Analysis and Insight

• Analyse reports from SMT meetings and departments to produce executive summaries and insights
• Support strategic planning
• Develop briefing papers and analysis to support decision making

Research and Reporting

• Conduct research on sector trends, funding models, charity regulations and strategic opportunities
• Produce clear reports and presentations to support board and SMT meetings

Project Coordination

• Follow up on actions from DCEO and SMT meetings to ensure timely delivery
• Coordinate departmental plans and track progress against milestones

Technology and Digital Support

• Use Microsoft 365 and other AI tools for reporting, planning and communication
• Maintain structured digital documentation and record keeping
• Introduce automation or digital improvements to enhance productivity in the DCEO’s office

Qualifications and Experience

Essential

• Right to Work in the UK
• DBS Certificate
• Degree level or equivalent preferred in STEM (Science, Technology, Engineering, Mathematics) subjects.
• The candidate must have a minimum of 3 years’ experience in a similar role as a Personal Assistant or Executive Assistant, ideally supporting senior management.
• Strong analytical skills with experience in preparing professional reports and executive briefings.
• Excellent written and verbal communication skills.
• Ability to research, interpret and present information clearly and concisely
• High level of IT competence
• Strong planning and organisational skills with attention to detail.
• Ability to work independently, manage competing priorities, and meet tight deadlines.

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please familiarise yourself with MS Teams and Zoom in advance.

We reserve the right to cease advertising and close the Vacancy without notice should suitable candidates be identified ahead of the published 'Application Closing Date'.

The Role

Are you a motivated professional with a flair for communication, a keen interest in the legal world and a passion for stakeholder or member engagement?

We're on the hunt for an External Affairs Manager to support our engagement with members and key players across the legal sector.

Join our External Affairs Team at the Law Society and be at the forefront of our engagement with the largest 150 member firms, top in-house teams, and pivotal city and business groups.

For more details on responsibilities and requirements, please see the attached full job description.

What we're looking for

We're looking for someone who is a master communicator with exceptional interpersonal skills, a proactive problem-solver who takes initiative and drives solutions, and someone who is highly organised, detail-oriented, and professional in every interaction.

In return, we offer the chance to steer pivotal conversations and shape the future of legal practices, opportunities to network with industry leaders and influence key decisions, and a role that combines strategy and creativity in a vibrant, fast-paced environment.

What's in it for you

This is an excellent opportunity to work in an organisation which has recently achieved gold accreditation from Investors in People in recognition of its work over the last few years focusing on being an employer of choice for people who want to make a difference.

You will join an organisation with a reputation for excellence, commitment to EDI, development and wellbeing, and a culture of clarity, trust, and respect.

We offer hybrid working, a generous flexible benefits package, a positive working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

We hope that interviews will be held in the first week of December 2025.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

The role of Retail Development Manager is crucial to the income growth and audience reach of The Children’s Trust retail function. The postholder will be responsible for researching, developing and establishing new income streams to reach new audiences and drive footfall for a disperse network of charity shops, including establishing the online selling of donated and bought in (New) goods; management of online and digital selling platforms and associated stakeholders, ensuring that all compliance requirements are fulfilled.

The role will work collaboratively as part of the Retail Management Team to develop and deliver long-term growth plans to drive voluntary income growth and increase footfall and to lead on new business initiatives.

Role Requirements

• Research opportunities to recommend, test and rollout new online and digital selling platforms. Introduce associated systems and processes to achieve compliance.
• Working with the Retail Sales Manager, identify and source donated product lines and items for listing and selling through online and digital selling platforms. Share learnings to source quality stock to drive sales.
• Create a new online offer to complement and integrate within our existing retail portfolio of shops across Surrey, Sussex and Kent. Develop processes to manage online and digital selling: inventory, listing, pick, pack and despatch of online stock, including organising the logistics for deliveries to customers and collections to meet both shops and customer requirements.
• Manage the development and optimisation of online and digital selling platforms and make recommendations for rapid growth and new business proposals.
• Work with the Retail Sales Manager and Marketing and Communications team to create assets and content that can be used in store, online, through owned channels to maximise opportunities, sales promotions and seasonal changes across the chain of shops.
• Research and implement efficiencies in reducing waste disposal costs for shops estate including items no longer purchased through Rag merchants.
• Research and recommend new income streams for the sale of unsold donated items to mitigate low return through Rag merchants.
• Manage full compliance of the Children’s Trust online and digital selling platforms in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
• Develop and manage risk assessments and associated online selling policy protocols to prevent reputational damage to The Children’s Trust through digital and online trading activities.
• Manage key internal and external stakeholder relationships including supplier contracts, internal support teams, ensuring that efficient and compliant services are maintained.
• Working with Marketing and Communications and Supporter Care colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.r

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Drive sustainable high value income and strategic partnerships that prevent suicide​

Are you a dynamic, strategic leader ready to transform long term high value income at one of the UK and Ireland’s most trusted charities? Samaritans is looking for an Assistant Director of Business Development to lead ambitious long-term growth, forge high-value partnerships, and develop sustainable fundraising streams so that together we can prevent suicide.​

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What you’ll do:

• Lead and inspire a high-performing team across corporate partnerships, trusts, philanthropy, statutory funding, and training programmes
• Set and deliver ambitious income generation strategies and targets that will continue to enable Samaritans to be there for all those who need support
• Build meaningful, lasting relationships with key supporters
• Create innovative fundraising products and partnerships that drive impact, engagement and change
• As a member of the Senior Leadership Group, support the deliver of the organisational strategy and maximise opportunities for growth and development​

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What we’re looking for:
A strategic, commercially minded leader with a track record of delivering high-value income and growth. A passionate story teller, you’ll also be curious and relish problem solving. You thrive on innovation, relationship-building, and inspiring teams. You can turn vision into results while remaining resilient and emotionally intelligent.​

If this sounds like you, and you’re looking for your next challenge, we’d love to hear from you.​

Full outline of the role available in the Job description file.​

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The contract terms:

• Permanent contract​

• £75,000 - £80,000 per annum with Benefits​

•  Our full time hours are 35 hours per week, but we are passionate about flexible working - talk to us about your preferences. Due to the nature of our work, occasional weekend working may be required with time off in lieu given.​

• Hybrid working: Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and option to work out of our London office as required.​

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About Samaritans:

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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To Apply and help Samaritans make sure fewer people die by suicide, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

Applications will close 9am Tuesday 25th November.

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Interviews

All applicants will receive notification of the outcome of their application.

The selection process will be in two stages with virtual interviews taking place on the 1st and 2nd December. Those taken through to the second stage, will be invited to attend an interview in person at our offices in Ewell (Surrey) on Monday 8th December 2025.

Unfortunately, we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying.

Are you a highly organised, proactive leader with proven management experience and a passion for delivering exceptional visitor experiences? Guildford Cathedral is seeking a dynamic Head of Commercial Enterprise to oversee our Visitor Experience and Events Team. In this pivotal role, you will drive excellence across our Café Restaurant franchise and Cathedral Shop, ensuring outstanding service for all events clients and visitors.​

Background​

​Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good.  We do this by being a warm-hearted community open to God, to all, to growth and to transformation.  Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.​

Reporting to:Chief Operating Officer.

Accountable to:The Chapter of Guildford Cathedral and the Guildford Cathedral Enterprises Management Board.

Hours and salary:Full time – 35 hours per week (flexibility is essential for this role and the hours worked are governed by the pattern of the events programme). The salary for the post is £45400.

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What You'll Do:​​

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Lead the Enterprise team to provide an outstanding level of service to events clients, visitors, including the families programme, and deliver excellence in the Café Restaurant franchise and the Shop. You will work enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision. ​

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Some of the Key Responsibilities of the role:​​

• Events

  • To direct the events team in organising the extensive events programme, maximise the spare capacity of the Cathedral building and the adjacent grounds, thereby generating income as required by the Cathedral budget.
  • To be responsible for the execution of events, delegating to the Events Team and/or other Staff members as appropriate.
  • To be on duty as part of the team rota delivering events.

  Café Restaurant

  • To ensure that the franchise delivers the requisite performance, in terms of quality and financial benefit to the Cathedral, as required by the contract between Guildford Cathedral Enterprises and the franchisee.

  Management

  • To be the line manager for the Enterprise team members, including Events Officer, Events Assistant, Shop Manager & Shop Assistant, Visitor Engagement Officer, and the Families Engagement Officer.
  • To be the Cathedral point of contact for management issues related to the employees of the Café Restaurant franchisee.
  • To attend Diary Management and Head of Department Meetings.
  • To ensure all marketing and relevant information reaches the marketing team in a timely manner.

  Shop

  • To direct the Shop team to provide value for money in the Shop, delivering an excellent level of service to the community and a level of income required by the Cathedral budget.

  Visitor Engagement & Families Programme

  • To direct the Visitor Engagement Officer and Family Engagement Officer to deliver the wide programme of tours, concerts, and Family engagement days, broadening our visitor numbers and demographic and managing the outreach activities actively and effectively.​

We are looking for a Head of Commercial Enterprise who will has:​​

• Significant management and leadership experience.
• Excellent customer service skills.
• Excellent financial, numerical, and administrative skills.
• The ability to work within tight deadlines, highly organised with excellent time management skills.
• Excellent written and oral communication skills.
• Confidence and is self-starter, diplomatic and helpful.
• Flexibility and is a responsive team player.
• Evidence of strong IT skills.
• Experience of working in a unique venue or similar environment.
• 3 years operational experience of running events.​

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

We are recruiting for a Policy Officer within the Advocacy and Communications Team. You will report to the Director of Advocacy and Communications and work closely with all others in the team.

The purpose of this role is to strengthen LFF’s policy and advocacy efforts. You will be crucial in helping to develop strategic engagement, influence change and strengthen LFF’s impact on public policy, and in doing so, make a significant contribution to the prevention of child sexual abuse.

Bringing together your knowledge and experience engaging with various stakeholders, you will effect change by identifying opportunities to influence decision-making, analyse data to develop policy positions for the organisation, contribute to consultation submissions and provide advice on various policy matters.

Advocacy is one of three guiding principles in our 2025-2030 organisational strategy. It underpins all of our work – we advocate for a greater focus on preventing abuse before it happens, not just within the halls of parliament but through all aspects of our work from frontline practice to influencing national policy.

This role sits within the wider Advocacy and Communications Team which supports the promotion of all areas of our work across various channels: websites, social media, press and PR, marketing and digital advertising. Working with the wider team, we are striving to better showcase our advocacy work both internally and externally.

Our ideal candidate will have a strong track record of policy development, an understanding of the UK legislative process and a commitment to our mission to prevent child sexual abuse and exploitation.

For a more detailed job description, please request a job pack.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Monday 24th November. Stage 1 interviews are scheduled to take place on Wednesday 3rd December and stage 2 interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#policy #advocacy #communications #engagement

Calvert people

Our business is all about people — and our people are at the heart of everything we do. We’re looking for friendly, adventurous, positive individuals to join our expanding team. From crafters to climbers, gamers to mountain bikers, cooks to runners — we have a wonderfully diverse mix of people here. Family, single, couples — all are welcome. When you work with us, you’ll meet like-minded people, share epic adventures, and make friends for life.

The role of Sales & Guest Booking Officer

Following our recent expansion, we can now welcome over 105 guests at a time. That means even more thrilling adventures, unforgettable experiences, and a bigger, stronger team — and we want you to be part of it.

This role supports Calvert Devon’s strategy to raise awareness of our products and services, initially focusing on schools and large group bookings . You’ll be responsible for responding promptly to inbound enquiries, while also managing a portfolio of outbound leads to generate new business. Working closely with teams across Calvert Devon, you’ll help shape bespoke breaks that meet customer needs. Building and maintaining strong relationships with key account holders will be essential to encourage repeat bookings and long-term partnerships.

What you will need

Essential:

• A self-motivated approach with a strong drive to achieve targets
• Experience of working within a sales environment
• Comfortable with working to Key Performance Indicators
• Experience of working to targets – individual, team and organisational.
• The ability to learn quickly and adapt to new processes
• Creative thinking to design solutions that meet customer requirements
• To have great attention to detail and a pragmatic approach to problem-solving
• Excellent verbal and written communication skills to convert leads into bookings
• Proven administration experience with strong organisational skills and the ability to work under your own initiative and manage your own workload effectively
• To be committed to providing outstanding standards of customer service and strive to exceed customer expectations  
• Must be enthusiastic and motivated with the drive for success.
• To enjoy working as part of a close-knit team 
• Competent in using: Microsoft Office – including Word, Excel and Outlook (advanced level desirable)
• To be punctual and adaptable
• Have knowledge of varying disabilities
• To be over 18 years of age
• Your own means of transport due to our location
• To be a competent swimmer and able to dive to the bottom of a shallow 1.3metre pool

Desirable:

• Experience within the education and/outdoor education sector
• Travel sector experience
• Knowledge of the Cinolla booking system or other similar CRM system

The successful applicant will be required to undergo and successfully pass the following training: 

• Pool Responder (must be able to dive to the bottom of a shallow 1.3metre pool)
• First Aid
• Safeguarding
• Must be office-based, with some regional travel requirements
• All our roles require either an enhanced or basic DBS check relevant to the role.

Some amazing benefits

• Become part of our incredibly inspiring organisation and great team, and you could take advantage of:
• Speedy response to all applicants
• A collaborative, fun, and supportive workplace
• Personal growth and development opportunities
• Free on-site parking
• A stunning location with walks right on your doorstep
• 29 days annual leave (including bank holidays) with length of service increase
• Death in service benefit
• Plus, the chance to make a real difference every single day

Job details

Full-time 37.5 hours per week, predominantly Monday to Friday. Some evening and/or weekend work may be required in line with business needs.

Immediate start available

Some travel may be required

Note: 

We interview on a rolling basis — don’t wait to apply!

We do not sponsor visas for this post.

A UK Right to Work is required.

Who are we?

We are Calvert Devon, a gold standard outdoor activity centre where adventure has no limits! Open to all and specialising in accessible activities for all abilities, whether it’s zooming down a zip wire, scaling the climbing wall, paddling across open water, or taking on a daring challenge we make the impossible possible.

With expert support, specialist equipment and accommodation, we create epic adventures that break down barriers and build confidence, independence, and unforgettable memories that last a lifetime.

Situated at the edge of Wistlandpound Reservoir, among beautiful pine forests and rippling streams, nestled within the rolling hills of Devon’s Exmoor National Park.

Calvert Devon complies with the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on ethnic origin, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, gender or pregnancy.

Please inform us of any adjustments that may need to be taken into consideration prior to a telephone call or visit to the site.

Join Our Team!

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Care team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

The Supporter Care Team are looking to hire two Supporter Care Assistant posts who’ll provide excellent customer care; engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The role will involve dealing with donations, ensuring that our records are kept updated on our database, running reports, and undertaking general admin duties.

About You

You’ll have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

JOB PROFILE

JOB TITLE: Lead Trusts & Grants Officer

RESPONSIBLE TO: Senior Trusts & Grants Manager

HOURS OF WORK: Full time 35 hours per week

LOCATION: Home working/ Hybrid

DURATION: Permanent

SALARY / GRADE: £32,330

KEY WORKING RELATIONSHIPS

• Senior Trusts & Grants Manager

• Trusts & Grants Officer

• Director of Fundraising, Marketing & Communications

• Chief Operating Officer

• Senior Leadership & Service Managers

• Grant making trusts and foundations

• Major Donors

PURPOSE OF THE ROLE

The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.

MAIN DUTIES AND RESPONSIBILITIES

Fundraising and Grants Management

• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.

• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.

• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.

• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.

• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.

• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.

Team Management and Development

• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.

• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.

Personal specification

Knowledge and experience

• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)

• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)

• Experience in writing persuasive proposal documents and bids (E)

• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)

• Experience in supporting service teams to deliver complex projects on time and to budget (E)

• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)

Qualifications and Education

• Graduate level or equivalent significant professional experience in fundraising/bid

Skills and abilities

• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)

• Shows good professional judgement (E)

• Can successfully operate matrix management of complex projects at a national level (E)

• Delivers high quality work with minimal supervision and direction (E)

• Able to communicate clearly and engage with stakeholders at all levels (E)

• Is successful in securing positive external relationships with stakeholders and supporters (E)

• Demonstrates personal credibility (E)

• Demonstrates experience and ability in impact reporting (D)

• Ability to research the sector to identify the best prospects (D)

• Has the capacity to deal with complex issues and is good at problem solving (D)

• An exceptional administrator with excellent organisational and writing skills (E)

• Self-starter, used to working to deadlines and delivering against KPIs (D)

Accountability

• Shows previous experience of achievement of income targets (E)

• Shows previous experience of excellent funder or similar relationship stewardship (E)

• Able to contribute to the development of income growth strategy and strategic goals (D)

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.

• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.

• Contributes to an open and honest culture

• Encourages challenge and creativity, transparency and consistency.

• Leads by example.

• Offers outstanding service to members.

• Promotes cross-functional team working, sharing skills and knowledge

• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

• Values the opinion of others. Treating colleagues and other stakeholders with respect.

• Takes pride in own development, committed to achieving high standards and agreed objectives.

JOIN OUR WORK TO SUPPORT COMMUNITIES TO THRIVE

We are looking for a dynamic manager to make our community hubs thrive! In this role, you will shape the welcome and experience of thousands of visitors, oversee our room hire and Front-of-House services, and drive the vibrancy and usage of our centres. You will lead a passionate team, manage systems that connect people to opportunities, and grow income streams through events and partnerships – all while championing our values and mission. If you are commercially savvy, great with people, and are passionate about enabling others, we would love to hear from you.

ABOUT US:

Southmead Development Trust is a Bristol-based charity made up of staff, volunteers, and residents working together to keep power in our community. We work alongside local people and partners to improve health, wellbeing, employment, and local pride — while tackling social isolation and bringing investment into the area.

Guided by residents, our vision is a thriving and healthy community. We provide the support, spaces, and services our community needs through our two well-loved sites: the Greenway Centre and Southmead Adventure Playground (The Ranch). These venues host a wide range of activities, including wellbeing services, youth and play sessions, fitness classes, community groups, and local celebrations.

We are proud to be a Disability Confident employer and welcome applications from everyone. We are committed to building a team that reflects the diversity of our community. If you need any adjustments during the recruitment process or in the workplace, just let us know — we will do our best to support you.

ABOUT YOU:

• You thrive in a fast-paced, people-focused environment. A confident and empathetic communicator.
• You have a strong track record in sales, customer service, or event management — from any sector.
• You feel at home with systems thinking. You are passionate about enabling others.
• You are ambitious and creative, always spotting new opportunities and turning ideas into action.
• You have led teams before and know how to bring out the best in people. You are collaborative, flexible, and great at building relationships across teams and partnerships.
• You understand how to grow income streams and apply sales and marketing principles to meet targets and increase impact.
• You are tech-savvy, quick to learn new systems, and confident in producing marketing materials and reports.
• Most importantly, you embody our values of:Positivity  – Integrity – Excellence – Welcoming – Entrepreneurial

ABOUT THE ROLE:

You will shape the welcome, experience, and customer journey of the thousands of residents, partners, and visitors who come to our centres every year.

You will lead and develop the team to oversee our room hire service, provide Front-of-House to all operations and activities, and grow the vibrancy and usage of our centres in line with charity objectives and values.

You will continuously administer and develop our systems, which will enable business development, provide streamlined and connected pathways to community services, and supply impactful operations support to the whole organisation.

Key responsibilities

Team Leadership and Management:  

• Lead, support, and develop our team of Customer Experience Assistants to ensure our centres are busy, thriving, and welcoming hubs.  
• Coach the team to maintain systems and oversee the community and customers’ journey through all our offers and services, enabling a seamless and efficient experience. 

Busy and Thriving Centres: 

• To increase utilization rates across all Trust spaces for community and business use, growing revenues and impact through excellent interpersonal relationships, strong systems, and collaboration with internal and external stakeholders. 
• To lead and develop our room hire services, working with colleagues to produce compelling, effective, and targeted marketing material and campaigns, and set the sales strategies, including reviewing pricing and re-purposing spaces as required. 
• Ensure excellent customer relations across all activities and services, including Greenway Gym, room hire, tenancies, snooker, and our wellbeing services.  
• Manage and develop the on-site cafe concession to align with charity goals and values.
• Develop and implement systems for community and customer feedback on the experience at our centres. 
• Lead the development of events as a core income stream for the Trust. Coordinate the events programme across our centres to enable colleagues, partners, customers, and the community to run events in our spaces. 
• Deliver a reliable service to the day-to-day needs of our tenants and licencees, focusing on retention and partnership development, working with the Operations Manager on key challenges and change. 

Systems Management   

• Manage the day-to-day use of core CRM systems, particularly OnCentre and Beacon, to ensure they are robust and enabling. Take proactive action on feature development, efficiencies, data integrity, writing processes and guidance, and conducting staff training. 
• Collaborate with managers across the Trust to ensure that the Front-of-House team and our systems act as a ‘front door’ to the whole organisation, knowledgeably connecting any visitor or contact to a positive next step. 
• Work with the Operations Manager and others to develop Trust software to enable growth, efficiency, integration, decision-making, and community action.
   

Welcoming and Inclusive Spaces   

• To manage, lead, and develop the Customer Experience team to provide exceptional service to make sure all visitors and customers feel welcomed, valued, and looked after in a manner true to our values, mission, and our EDI and Trauma-Informed Action Plan.   
• Recognise the broad range of stakeholders in our spaces, working with them to ensure these are well-presented, safe, and welcoming.  

General Responsibilities

• Follow all Southmead Development Trust policies and procedures. 
• Actively demonstrate and promote our values: Positivity, Integrity, Excellence, Welcoming, and Entrepreneurial. 
• Work independently and take initiative to solve problems. 
• Engage in training, development, and team activities. 
• Support a safe, inclusive, and respectful environment. 
• Collaborate effectively across teams and with the community. 
• Be flexible to work occasional evenings and weekends. 
• Carry out other duties as required to support the Trust’s work. 

ESSENTIAL SKILLS:

• Proven management experience of multiple-service areas, e.g. Facilities, Hospitality, Events, whilst working to financial and customer satisfaction targets.
• Experience with the development and implementation of CRM (Customer Relationship Management) systems.
• Excellent organisational, prioritisation, and problem-solving skills.
• Be commercially informed and excellent at generating and processing different income streams with a strong understanding of sales and marketing principles.
• Ability to line-manage and develop a team, build consensus, and assign responsibility to others.
• Comfortable with systems thinking and process development.
• Confident and empathetic communicator with strong relationship management.
• Team-working skills: flexible, collaborative, and supportive.
• Excellent IT skills, ability to master systems, maintain and develop them, and educate others on their use.
• Understanding of the essential health and safety, accessibility, data protection, and safeguarding requirements of a charity with busy public buildings that frequently work with vulnerable adults and children.
• Commitment to and understanding of the principles of equity, diversity, and inclusion.

DESIRABLE SKILLS:

• Previous experience in the social enterprise, community, or health and social care sector. 
• Understanding of trauma-informed practice
• Understanding of the principles of community development

The Woodland Trust is looking for a Supporter Journey Marketing Executive to enhance our supporter journeys alongside the launch of our new CRM system.

The Role: 
•    You’ll support the implementation and roll-out of our new CRM system and ensure supporter journey requirements are mapped and embedded.
•    You’ll collaborate across departments to deliver tailored supporter journeys and communications
•    You’ll assist in designing, mapping and improving supporter experiences.
•    You’ll report and analyse data and insights to segment audiences and personalise supporter interactions.
•    You’ll develop campaign and journey documentation.
•    You’ll monitor performance, identify improvements and report to stakeholder on supporter journeys.
•    You’ll provide support in campaign deliver, including content setup, testing and scheduling.
•    This role is a 9 Month Fixed Term Contract.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average. 

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
•    Worked in marketing, supporter engagement or customer experience roles.
•    Experience of CRM systems and an understanding of their role in managing supporter relationships.
•    Desired knowledge of supporter engagement and retention strategies.
•    Strong communication skills with the ability to collaborate across projects with multiple stakeholders.
•    Desired knowledge of journey mapping tools and/or marketing automation platforms
•    Experience interpreting data and applying insights.
•    Strong organisational and prioritisation skills with the ability to handle a busy workload with competing priorities.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
•    Buy and Sell Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply. 

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams 15th December 2025.

Job Title: Administration Assistant– HR, Facilities & Compliance
Hours: Part Time – 18 - 22 Hours per week
Salary: £24,000 – £25,500 per annum, pro rata
Location: Head Office, Newton Aycliffe, DL5

About us

Groundwork aims to be the UK’s leading environmental and regeneration charity, working through partnership to create communities in which people are proud to live and work.

Each year Groundwork makes an incredible difference to communities across the North East and Cumbria. We work on hundreds of individual projects each year, supporting disadvantaged communities but what’s most important is how we change people’s lives. Our local programmes and services are tailored to the needs of partners and communities in each locality.  When all that local activity is added together, it becomes a major force for regional change.

About the role

Groundwork is looking for a highly organised and motivated Administrator to support our HR, Facilities & Compliance functions. This is a varied and rewarding role where you’ll contribute to the smooth running of our organisation and help us make a real difference in local communities.

As our Administrator, you will provide day-to-day support across HR operations, volunteer administration, health & safety, and facilities management. You’ll work closely with colleagues across the organisation, ensuring our systems, records, and processes are accurate, compliant, and running efficiently.

About You

We’re looking for someone who:

• Has proven administrative experience in a busy environment
• Is highly organised and detail-focused
• Communicates clearly and professionally
• Can work independently and as part of a team
• Is confident using Microsoft Office
• Handles confidential information with discretion
• Has a positive, proactive, and flexible approach
• Experience in HR, health & safety, facilities, administration is an advantage but not essential.

Why Join Us?

At Groundwork, you’ll be part of a supportive team committed to improving lives and strengthening communities. You’ll enjoy a varied role in a positive and friendly working culture where we all support each other to achieve.

Closing date: Midnight on Friday 28th November 2025
Please note: should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.