• Are you looking for volunteer roles ?

    Go to volunteering section

38

Marketing and communications assistant jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Waverley Abbey Trust, Farnham, Surrey (Hybrid)
£35,000 - £40,000 per year
Posted 2 weeks ago Apply Now
CALM (Campaign Against Living Miserably), Waterloo (Hybrid)
£50,000 - £55,000 per year
Posted 1 day ago
English Touring Opera, Sheffield City Centre (Hybrid)
£26,000 - £28,500 per year
Posted today
Big C Cancer Charity, Norwich, Norfolk (On-site)
£25,902 to £28,584
Big C have a fabulous opportunity for a Community Fundraiser, putting relationship building skills to use for a meaningful cause.
Posted 4 days ago
Closing in 6 days
CAFOD, London (Hybrid)
£31,312 - £33,815 per year
Posted 4 days ago
Bone Cancer Research Trust, Leeds (Hybrid)
c£26,000 (per annum depending on skills and experience )
Posted 1 week ago
Closing in 6 days
Medecins Sans Frontieres / Doctors Without Borders (MSF)1026588, London (Hybrid)
£46,784.4 - £57,181.0 per year
Posted 1 week ago
Closing in 3 days
The Regulatory Assistance Project, Remote
£25,000 - £35,000 per year
Posted 3 weeks ago Apply Now
Yusuf Islam Foundation Schools, London (On-site)
£27,563 - £29,216 per year to be pro rata
Professional receptionist needed to deliver outstanding administrative and front desk support.
Posted 2 weeks ago
Page 2 of 3
London, Greater London (Hybrid)
£24,800 - £26,800 per annum plus reward and benefit scheme
Full-time
Permanent
Job description

Do you have experience in customer service and love speaking to people? Do you want to help deliver an excellent supporter experience to support raising funds for a charity? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

You will be responsible for:
• Responding to customer/supporter queries, questions, and complaints across multiple channels.
• Processing and reconciling fundraising income at Sue Ryder.
• Thanking supporters for their donations and assisting with the delivery of supporter/customer journeys, or aspects of supporter journeys.
• Assisting with the management of compliance and best practice at Sue Ryder.
• Responsible for the day-to-day maintenance of the Fundraising Database

About You
The successful candidate will have good communication skills both written and verbal. You will be organised with the ability to work within a team. Ideally you will have experience with managing a customer ticket system or group inbox with excellent attention to detail and an understanding of the importance of data quality.

This is an excellent entry level opportunity for a capable and proactive individual to advance their career and learn about all aspects of Supporter Care.

Minimum Essential criteria:
• Computer literate with experience using Microsoft programs such as Word and Excel
• Experience of data entry, and understanding of the importance of data quality
• Strong standard of numeracy, comfortable manipulating large and complex spreadsheets
• Available for hybrid working, 2 days in London minimum

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Closing date: 30th March
Interviews: TBC

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.


We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.


If you want more than just a job, we want you.
Join the team and be there when it matters.

Application resources
Organisation
Sue Ryder View profile Organisation type Registered Charity Company size More than 1000
Posted on: 16 March 2026
Closing date: 30 March 2026 at 23:30
Job ref: 8264
Tags: Fundraising, Social Care / Development, Compliance / Quality, Customer support, Health / Medical, Community Fundraising, Digital Fundraising, Social / Support Work