Be part of Team Rescue and work for a growing dynamic group of fundraisers and marketing professionals dedicated to rescuing animals from cruelty and suffering around the world.

We are looking for someone who can support our fundraising and marketing team and who likes to make things happen. This role would suit someone with specific experience in digital marketing, particularly social media marketing, and who is passionate about animal welfare and conservation.  We are committed to welcoming people from the widest possible diversity of background, culture and experience.

International Animal Rescue (IAR) is an award winning charity based in Uckfield, East Sussex, committed to animal welfare and conservation.  At IAR we do exactly what our name says: we save animals from suffering around the world. We rescue and rehabilitate orangutans in Indonesia, release bears in Armenia from caged captivity, treat injured howler monkeys in Costa Rica and care for dancing bears in India - and so much more. Whenever we can, we release rescued animals back into the wild; and when that's not possible, we give them a safe haven for life.

From Bernie Sanders to Greenpeace UK, progressive organisations are using digital mobilisation to activate hundreds of thousands of campaigners and raise millions of pounds online. Forward Action believes that a digital mobilisation model - where organisations use digital channels to drive hundreds of thousands of supporters to take advocacy, fundraising and volunteering actions - can revolutionize campaigning and fundraising in the NGO sector. However, its potential is still largely untapped in the UK. We help progressive organisations build digital mobilisation programmes and, as our Marketing and Partnerships Officer, you will work to help grow the number of organisations using a digital mobilisation model to drive real-world change.

You will manage our online marketing programme, working to keep establishing Forward Action as a thought leader in digital mobilisation and finding ways to share learnings from our innovations for the rest of the sector to benefit from. You’ll run the day-to-day operations of our partnerships programme, acting as the primary point of contact for prospective partners and delivering the administrative and coordination work needed to move organisations smoothly through from first interaction to a productive partnership. And finally, you’ll have the opportunity to develop your skills in relationship building, supporting our Partnerships Director to build stakeholder buy-in on projects.

If you’re passionate about digital marketing, enjoy building relationships, are well organised and would be excited to help spread digital mobilisation across the charity sector, this job is for you.

This is a permanent role, with the freedom to work both in our London office and remotely from home, although during lockdown you will, of course, only work from home. Once lockdown is fully lifted, it’s likely you will need to be able to travel to meetings in London once or twice a week. You can work either four or five days a week. Applications close Sunday 2 August.

Who we are

Forward Action is a digital mobilisation agency for progressive causes. We help our partner organisations reach new supporters, then mobilise them to become activists and donors. We have been in the engine room of some of the most successful election and charity digital campaigns of the last few years, helping our partners add millions of new supporters to their email lists, raise more money online (from more donors) and create campaigns that have led to real-world change.

Our values are critical to us: we will only work with causes that make the world a better place. You will get to work with some of the most inspiring and impactful organisations in the sector - such as Greenpeace, Cancer Research UK, and Amnesty International - and spend your days helping win progress on everything from climate change to homelessness.

You will be working at the cutting edge of digital mobilisation. We trust in data rather than our gut instincts, so we are constantly testing and iterating in our work in order to challenge assumptions and drive better results. We are an agile, fast-moving team, and you will have the opportunity to rapidly develop and expand your skills and experience. 

One of our fundamental values is that all our work should drive real-world, measurable results. But we also believe that the greatest progressive impact we can have is to give our partner organisations the skills, knowledge and culture they need to do what we do themselves. We want to spread our skills and way of working across the progressive sector, not make our partners dependent on us. You will play a key role in this in your job.

What you’ll do as part of our team

• Manage our marketing and thought leadership work

  • Identify and apply for opportunities for Forward Action to speak at conferences and events, and occasionally speak at them yourself (if this is something you’d like to do)

  • Oversee our content calendar for our blogs and social media channels, and commission other team members to write content that shares our learnings and further establishes Forward Action as a thought leader in digital mobilisation

  • Launch and run our email programme to share results and learnings from our work

  • Organise occasional evening drinks, coffee meetings and other social events with partners (and attend them yourself)

• Run the day-to-day operation of our partnerships programme

  • Be the primary point of contact for prospective partners over email, from their first interaction with us through to the point we start work together

  • Identify and organise opportunities for our partnerships team to share advice and learnings with both current and prospective partners

  • Run our project setup process, ensuring we’re completing all the administrative setup work needed for each new project

  • Run our invoicing process, using our bookkeeping system to send out invoices for each completed project

  • Assist with quoting and, occasionally, proposal writing for smaller projects

• Develop your skills in building relationships with partners

  • Join calls with our Partnerships Director and new prospective partners to discuss how Forward Action can help them hit their goals

  • As a development opportunity in the role, you will act as the partnership owner on occasional projects, building relationships with partner stakeholders and helping our team break through process challenges or blockages during projects.

Benefits and working culture

Pro Rata Salary: £31,431 if you live inside London, £28,063 (plus £3,000 travel expense allowance) if you live outside London. We have a generous pay increase system, so every year your salary will increase in line with inflation, and if you hit your professional development goals you will also move up a pay grade. If you move up a pay grade your pay will increase by £1,123 - £1,258 pro rata depending on whether you live outside London or in London.

Contract Term: This is a permanent contract. The role can be either full time or four days a week.

Location: At home during lockdown; post-lockdown, in our Hoxton office, with the option to work remotely. Ensuring our team is open to people who live outside London and enabling staff to work flexibly are important values to us, so you’ll have the freedom to work from home regularly. Many of our meetings are held via video conferencing, but post-lockdown you will need to attend meetings with clients in London fairly regularly - once or twice a week on average.

Holiday: 25 days/year (pro rata), plus bank holidays and the week between Christmas and New Year.

Extra holiday for travelling sustainably: We’re a member of the Climate Perks scheme, so you’ll have an extra two days of holiday a year if you use them to travel by land or sea instead of taking a flight.

Maternity and Paternity/Long-term partner parental leave: For a small organisation, we’re proud to have a generous and progressive parental leave policy. Maternity leave is 12 weeks at full pay, 14 weeks at 50% pay. Paternity/Long-term partner parental leave is 6 weeks at full pay.

Working culture and hours: Our team is open, inclusive, friendly, respectful and kind. People from communities that traditionally experience discrimination on the basis of race, ethnicity or immigration status; women; new parents; people with disabilities; and LGBTQ+ people are especially encouraged to apply.

We work eight hour days (including a 30 minute lunch break), with core hours of 9:30am-4:30pm. We put a lot of importance on ensuring everyone finishes on time: while there are some times when you’ll need to stay a little later to finish work, people in the team rarely work more than 45-60 minutes late. No one ever works on weekends or their holidays.

This is a new position within YES, for an enthusiastic professional to develop marketing and communications via modern media.  You will be responsible for promoting our services, values, objectives; encouraging engagement with stakeholders and supporting our fundraising campaigns. 

The post is 21 hours, 3 days per week, and is initially fixed term for 3 months with possibility of extension subject to funding.

This is an exciting role, with a broad remit, and the opportunity to develop your skills.

Download the job information from our website and apply with CV and cover letter by 9am on Monday 13 July. Interviews will be on Thursday 16 July via Zoom.

Marketing Manager – Part Time (Contract)
London, W1 (currently working remotely) 

About Us

Established in 1948, Tavistock Relationships is a leading charity that delivers and develops advanced practice, training and research in therapeutic and psycho-educational approaches to supporting couples. 

We provide a wide range of training services, 20,000 sessions of counselling and psychotherapy a year, and have secured funding for a number of innovative delivery and research projects.

We’ve more than doubled in size in the last six years and have exciting plans to extend our reach physically in the UK and online around the world. As part of this, we’re repositioning our organisation, transforming our website and expanding our training (particularly our online offer) and clinical service reach to many overseas territories.

As such, we are currently looking for a Marketing Manager to join us and support the delivery of these projects. This is a 12 month fixed-term contract, working 22.5 hours (three days) per week.

The Benefits

- Salary of up to £30,000 pro rata
- Pension (6% employer contribution)
- Cycle to work scheme
- Contribution towards eye tests
- Weekly fruit bowl
- 25 days’ annual leave pro rata plus Bank Holidays

If you are a hands-on marketing professional with experience of creating offline and digital marketing plans, this is a great opportunity to take on a part-time role where you can make a real impact. 

You will have the chance to play an integral role in the evolution of our organisation and contribute to the development of our online voice and presence. 

We foster an open, welcoming atmosphere where employee wellbeing is paramount and all staff are supported to pursue their professional ambitions.

The Role

As the Marketing Manager, you will implement our marketing plans and support the delivery of our projects, including our website overhaul. 

This is an exciting role that will cover marketing and communications, online and digital, social media, data and reporting activities. Some of your duties will include: 

- Working with teams to create plans to recruit and engage target audiences 
- Acting as a brand and style guardian for the organisation 
- Creating our international marketing and engagement plan
- Enhancing our website and online products and infrastructure
- Working with the Marketing and Design Co-ordinator to devise, create and repurpose compelling content
- Planning and creating content for our social media platforms

About You 

To join us as a Marketing Manager, you will need: 

- A proven track record of creating and implementing a wide range of offline and digital marketing plans, especially website delivery projects
- Experience of developing and implementing social media campaigns, particularly Facebook, Twitter, YouTube, LinkedIn and Pinterest 
- Detailed knowledge of SEO and PPC acquisition strategies to deliver customers 
- Knowledge of dynamic email marketing techniques 
- Previous success in recruiting or acquiring delegates, students, customers and/or clients in the training, events, health/social care, clinical or academic sectors

A digital and/or professional marketing qualification would be beneficial to your application, as would experience or developing market intelligence and using it to inform marketing planning. Familiarity with basic press work, releases working with trade and national media would also be an advantage.

Other organisations may call this role Marketing and Communications Manager, Communications Manager, Online Marketing Manager, Digital Marketing Manager, Social Media Manager, or Senior Marketing Executive. 

This is a part-time role, working 22.5 hours per week (3 days). 

Webrecruit and Tavistock Relationships are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are seeking a rewarding contract as a Marketing Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 14,000 dogs; we never put a healthy dog down. 

The Digital Experience department creates a seamless and integrated digital experience for our customers. The team includes experts in digital product, digital marketing and social media as well as ensuring we are providing a first-rate end-to-end experience for dog lovers, dog owners and supporters. 

The Digital Experience team sits within the Communications and Digital directorate. Communications and Digital plays a central role at Dogs Trust. We help people know, love and understand the charity and take action to support the charity’s work. We use our understanding of Dogs Trust and audience need to produce impactful and creative on-brand communications, liaising with the media and celebrities, and engaging directly with our supporters. We also play a crucial role in evolving the digital supporter experience and use our internal communications expertise to communicate key messages to employees across Dogs Trust.

The Digital Marketing Officer supports the implementation of the marketing activity of Dogs Trust through digital channels to key audiences – encouraging engagement and action, and helping people know and love the charity and support our work. Working with the Digital Marketing Manager, this role will lead on day-to-day email marketing, search marketing and digital advertising with an additional focus on digital fundraising.

To apply, please submit your CV and cover letter via our online application form. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us a Direct Marketing Manager responsible for Individual Giving.  This role will support offline activities including Direct Mail and Telemarketing, DRTV campaigns and Donor Care activities.  This role will play a key part in the success of our annual fundraising programme.  The individual will be a confident communicator and will have the opportunity to gain a huge amount of experience across multiple channels and fundraising strategies.  If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours.  Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES  

· Support the Direct Marketing Fundraising Manager on acquisition and retention offline fundraising activities, leading on a number of projects across Direct Mail, Inserts, Door drops, Press advertisements, Telemarking and DRTV;

• Work collaboratively with the Digital Fundraising Manager and Executive to provide an integrated supporter experience across channels;
• Manage campaign development, from creative briefing, through to artwork;
• Manage the production process, developing supplier brief and managing approval stages;
• Work with multiple suppliers and internal stakeholders, to ensure campaign timings and the annual programme are kept to;
• Manage end-of-campaign supplier reviews;
• Manage campaign fulfilment, monitoring response to identify issues and opportunities to improve the donor journey; 
• Support with charity data projects, including mailing file development, data cleansing, and SALESFORCE management;
• Ensure cost effective fundraising, maintaining campaign budgets and spotting opportunities to improve ROIs and reduce spend;
• Scope new fundraising themes, research new content areas, and manage content from the field;
• Support with competitor research and mystery shopping projects;
• Support with qualitative and quantitative donor research;
• Support on the development and launch of the new welcome programme; 
• Support on telemarketing campaigns, manage script approvals, support caller briefing and training and campaign evaluation;
• Participate in training seminars, workshops and skill shares where applicable. 

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of project managing direct marketing campaigns, preferably within the charity sector;
• Experience of project managing suppliers and campaign scheduling; 
• Experience of writing creative briefs; 

Essential Skills/Knowledge

• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment;
• Good attention to detail, strong ability to proof-read and pick up inconsistencies;
• Able to demonstrate flexibility and willingness to do what it takes to get the job done; 
• Strong presentation, communication (written and verbal) skills, and interpersonal skills; 
• Excellent stakeholder and relationship management skills 
• Proficient in Microsoft Word, Excel, PowerPoint, Project 

Desirable Skills/Experience

• Experience working across a broad channel mix (Direct Mail and Telemarketing would be advantageous;) 
• Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.
• Completed an undergraduate degree 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

When applying for this role, please ensure you download a copy of our application from the documents section of our online portal and submit your completed version of this before submitting. 

Background

Our mission is simple: to get refugees cycling! We are a community of refugees, mechanics, cyclists and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to refugees. We have donated nearly 6,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop and we service bikes to generate income for the charity and ensure our long-term sustainability.

The Bike Project is a charity going through a significant period of growth due to increased demand for our charitable services and sales through our social enterprise. This full time position is required to deliver engaging marketing across platforms, coupled with fundraising campaigns and efforts. We are looking for someone who can help us pursue our charitable mission and sustain our commitment to support refugees throughout the UK.

What it is like to work here

The Bike Project is a fun, interesting and supportive place for you to grow and professionally develop in the charity and social enterprise sectors. The Marketing and Fundraising Executive will report to two individuals: the Fundraising and Retail Manager, and the Marketing Manager. Your role will have a high level of autonomy and you will help shape the future of the organisation.

We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.

Job purpose

Your role will sit between Marketing and Fundraising. By working with the managers of both job functions, you’ll be exposed to some amazing campaigns from start to finish. You will also work closely with other parts of the organisation, including operations. You will work with digital marketing, communications and PR in part of your role, whilst also working closely with fundraising, from supporting stewardship, researching new initiatives, and helping deliver events.

Duties and responsibilities

• Content creation across social, web and email; be comfortable with email
• Create and deliver marketing campaigns when called upon
• Community Management across social community and email
• Research and deliver brand story-telling
• Use analytics to interrogate results and optimise for future campaigns and activity
• Handle sensitive data including beneficiaries’ (service users) data
• Research retail products as and when required, with robust data to be included within findings
• Support donor and fundraiser stewardship journeys
• Assist with the development of our retail and fundraising arms including research and delivery
• Help to deliver fundraising events

Person Specification

• Interested in research, analytics and data
• Strong knowledge of social media platforms and specific communications for these platforms.
• Digitally savvy and willingness to learn new platforms
• Strong interpersonal skills, such as building and fostering relationships
• Excellent communication skills, including over the phone, in person and written
• A natural problem solver, with attention to detail and ability to work under pressure
• Comfortable working autonomously, and is confident to seek out help where appropriate
• Knowledge of the refugee sector in the UK, and experience of working or volunteering for a charitable or non-profit organization.  
• Ability to conduct all duties in a manner that is non-judgmental and respects differences.
• Shares organisational values and is committed to The Bike Project’s mission.

Working conditions

We’re offering a start date of late July 2020 onwards subject to reference checks and a DBS basic disclosure.

The Bike Project is a flexible workplace. Whilst remote working is essential in the current context, a desk space will be provided for the post holder in our office so that they can work from there as and when required once it is re-opened.  Some travel to our other sites may also be required from time to time.

Physical requirements

None.

Direct reports

Volunteers, Fundraisers, Donors.

Application process

If you meet the person specification then please apply with an up to date CV and a cover letter (no longer than one page) that answers the 3 questions below. Please also tell us how you heard about this job opportunity. 

Cover letter questions:

• What attracted you to this role and working in the refugee sector? 
• What will the future of fundraising look like in a post Covid-19 world?
• Tell us about a time when your campaign delivered results on little to no budget. How did you measure success?

The closing date for applications is midnight on 12th July 2020. Interviews will be held in w/c 13th July 2020 and will be held on Zoom.

PR and Marketing Manager
Animal Defenders International
£35K - £40K
Home Based Initially (Offices in Millbank, Central London)

Animal Defenders International (ADI) are a global campaigning group. The organisation has been involved with several international animal rescues, funding both the relocation and rehoming of circus lions, tigers, chimpanzees and other animals and has become a major force for animal protection, succeeding through its undercover investigations in securing legal protection for animals.

The Role

Charity People are delighted to be partnering with ADI to recruit a PR and Marketing Manager. This is an essential position to the organisation, where you will work to raise the media and social media presence of ADI and associated organisations. You will manage all media relations, marketing and brand management across internal and external communications. Acting as the official spokesperson for ADI, you will produce launch briefings, branding and messaging guidelines for staff and speakers and be responsible for celebrity liaison and development.

We are looking for someone with a wealth of experience within Marketing, PR and Communications across a variety of channels including media relations, press, digital and social media. You should have strong project management skills, be a great organiser, with an eye for detail and the ability to prioritise work and juggle multiple things at once.

The role will involve copy-writing and social media management, so you must have impeccable writing skills with demonstrated experience in preparing engaging presentations, proposals, reports and other communication for diverse audiences, In addition to this, experience of representing an organisation in the press and at times, defending criticism will be essential for this role.

Furthermore, you must be passionate about animal welfare on a global scale and ideally be a vegetarian or vegan.

Charity People are handling all applications for this role. All applications should be sent to Ben Garner at Charity People at [email protected]

Closing 19th July but may close earlier if we receive sufficient applications.

We are looking for an expert in the art of digital communication who will broadcast our vision, mission and impact.

This is an exciting role that will enable OY to take its work to another level of activity. You will be responsible for ensuring excellent external communication and public relations and exceptional consistency in the values-driven communication internally and externally.

Digital Marketing Specialist

Do you have the digital advertising expertise and insight, project management and technical skills? Do you want to work within a fast-paced, vibrant and collaborative Communications department? We are looking for a Digital Advertising Specialist to join a friendly team, so if this sounds like you… then we would love to hear from you!

Position: Digital Marketing Specialist (Internal title Digital Advertising Specialist)

Location: Remote and Office-based - Fleet, Hampshire

Salary: £28,100 pa

Hours: 35 hours per week over a flexible working pattern

Benefits: Benefits include enhanced pension scheme with 10% employer contribution, equivalent of 5 normal working weeks' annual leave a year, plus normal bank holidays, Income Protection and Group Life cover on appointment.

Closing Date: 10:00am 13th July 2020

About the Role

The Digital Marketing Specialist will provide management of the digital advertising initiatives. By doing this well, you’ll enable greater reach and engagement with existing and potential sponsors, ultimately releasing even more children from poverty in Jesus’ name.

Responsibilities include:

• Actively maintain and promote the organisations Christian ethos and values.
• Deliver Digital Advertising strategies to meet agreed organisational outcomes.
• Create and deliver effective digital advertising campaigns across the communication landscape.
• Manage relevant partnerships and relationships, internally and externally, to ensure compliance and consistency across digital advertising.
• Content and Technical support for Marketing and Engagement Department.

About You

As Digital Marketing Specialist you will use your excellent understanding of Digital Analytics to enable a greater reach and engagement with existing and potential sponsors. You will be able to use your experience of managing digital advertising initiatives whilst working within a fast past, vibrant, and collaborative Communication department.

To flourish in this role, you'll need:

• Excellent and in-depth knowledge of Digital Advertising and Digital Analytics.
• Attention to detail as well as able to cast a long-term vision. 
• An understanding of data and fundraising regulations. 
• Ability to work across organisation. 
• To understand how to ensure a relevant digital advertising strategy for our audience.
• Excellent IT and technical skills. 
• Good project management skills. 
• Core office/administrative skills. 

Do you feel called to support the mission? Apply now.

You need to be:

• Personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote the charity’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in the Policy on Posts to be Held by Christians).
• Deeply connected to the charity’s ministry to children.
• Aligned to the organisations cultural attributes.
• A ‘people person’.
• Creative, innovative and flexible.
• A great listener and communicator
• Open to peer feedback.

Please submit your application as soon as possible as the organisation reserves the right to change the closing date of their vacancies. Late applications may be considered.

Please note that the charity can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

Other roles you may have experience of could include Digital, Digital Advertising, Digital Project Manager, Digital Content, Digital Content Officer, Digital Engagement, Digital Marketing Executive, Digital Marketing Officer, Digital Marketing, Digital Marketing, Digital Communications, Digital Communications Officer, Digital Comms.

The Role

The successful applicant will join the established digital and communications team as the digital manager for the delivery of our digital transformation programme. The role of digital manager will be responsible for driving digital delivery across Contact, and involves developing and managing our digital portfolio and roadmap, setting out plans, timescales and reporting for the digital programme.

The role will also be pivotal in helping us embed our digital principles across all Contact teams, supporting staff to see digital development opportunities in their work and helping them to make well-informed decisions about digital projects.

What we are looking for

The role requires an individual with significant experience of delivering digital strategy, including working with online communities, content planning, designing production workflows. Experience of project managing new website builds is also important.

Alongside this, the role requires knowledge of information architecture, online user behaviour, user personas and experience journeys. The digital manager will also need experience of using website CMS and google analytics tools. A knowledge of social media platforms is also desirable.

How to apply

Apply by pressing APPLY NOW and download and follow the instructions in the Job Pack.

Job Purpose

As Interim Digital Integration Manager, you will be responsible for the successful onboarding
and delivery of priority data integration projects over the next six months to deliver effective and predictable digital engagement experiences for our campaigners and other supporter groups.

Key Responsibilities

• Provide technical expertise working with cross-functional teams and third parties to help onboard and project manage delivery of a range of digital integration projects, implementing an industry standard digital project management methodology.
• Manage the end-to-end process for digital integration projects including planning and defining the scope of work, stakeholder engagement, resourcing, tracking, budgeting, risk analysis and project managing implementation. This includes translating requests into tasks for internal teams and external agencies.
• Accountable for digital project delivery to cost, time and quality parameters, including the development of robust monitoring and evaluation processes to continuously improve delivery.
• Work collaboratively with colleagues to accurately scope digital solutions, researching best practice, platforms, tools and technology to meet the charity’s objectives. This includes exploring and testing the potential of digital to enhance the development and delivery of our services, campaigns or fundraising offer.
• Across projects, work closely with relevant teams to ensure website content is optimised for SEO and we’re ‘data smart’ – optimising data and data capture opportunities to deliver insight-led growth and a great online experience for all our audiences.
• Work closely with the IT, CRM and Information Governance teams to ensure digital systems are secure, aligned with the technical enterprise architecture and business continuity is maintained.
• Advise on the technical roll-out of new products and/or features to maximise the potential from our digital engagement platforms.
• Across platforms, establish the best scalable solution for the charity, including identification of areas that can be automated. 
• Cut through the ambiguity and identify the core issues to help improve internal practices.
• Have fun and challenge yourself at work, model the charity’s values and abide by our policies and practices

Other Duties:

• Observe and comply with Independent Age policies, including key policies and procedures on Confidentiality, Data Protection, Health and Safety, Safeguarding and Information Technology.
• Ensure that all digital activities adhere to charity law, compliance/best practice, including data protection, marketing consent, vulnerability and accessibility.
• Undertake other reasonable duties as directed by the Head of Brand & Marketing, and/or Director of Policy & Communications as new needs emerge.
• This role may require occasional travel and overnight stays.

Job descriptions are not exhaustive and the post-holder will be required to undertake other duties commensurate with the level of the role.

Independent Age is committed to equality of opportunity and to eliminating discrimination and all employees are expected to adhere to the principles set out in our Equal Opportunities Policy.

Independent Age is committed to safeguarding and we expect all colleagues to share in this commitment. As part of our recruitment and selection process, we require a DBS (Disclosure and Barring Service) check for all individuals who work with our service users.

Experience & Knowledge

• Sufficient management experience in a technical integration context with strong communication skills.

• Experience of managing digital platforms and integration projects for a charity – from technical expertise to how we map user journeys and display content.
• Proven track record of CMS integration projects (ideally including Drupal).
• Background in development and technical project management.
• Strong ability to build relationships, influence and collaborate across an organisation and with third party suppliers.
• Ability to work independently and under pressure.
• Strong knowledge of legislative frameworks and governance related to digital best practice, database systems and The Data Protection Act.

• Expert knowledge of current digital landscape and emerging trends.
• Ability to provide structure in a rapidly changing environment.
• Highly motivated and with a positive attitude.
• Seeks out opportunities on a continuous basis to enhance the customer/supporter experience as they arise.

Department: Communications and Engagement

Hours per week: 36.25 - open to discussions on flexible and part-time work

Interview date: week of 13 July

Contract Duration: 31/03/2021 - with possibility of extension

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

About us

It’s a really exciting time to be joining Citizens Advice. We’re working toward an ambitious vision, the Future of Advice, so we can help more people across a range of new and existing channels. Last year our website had 34.5 million visits and we helped 2.8 million people in person, by phone, email or web chat. We’re dedicated to finding innovative ways of solving people’s problems through digital content and services.

The arrival of Covid-19 has only made meeting our ambitions more urgent and important. Virtually overnight our service has shifted the way it delivers advice and guidance to millions of people across England and Wales. As the economic and social impact of the pandemic continue, Citizens Advice will be at the forefront of helping people navigate uncertainties. 

The role

This is a new role within the Communications and Engagement team, which sits at the heart of Citizens Advice. Reporting to the Director of Communications and Engagement, the Brand and Marketing Manager will be joining a high performing team responsible for engaging key audiences including 30,000 staff and volunteers and the general public with our work, using a range of channels across digital, events and print. This role will lead a team of 5 who work across digital communications and visual design, and lead important work on developing a clearer organisational brand and marketing strategy. 

We’re looking for a team leader with a strong background in brand strategy, digital communications and marketing, with exceptional judgement and excellent stakeholder management. You’ll be confident and comfortable working across a large organisation, and able to work collaboratively in a fast paced and creative team.

This is a pivotal role in one of the country’s most important organisations. As we ensure that people across England and Wales get the support they need at such a critical time, you’ll play an important part in helping the organisation innovate and deliver the best service for the people who come to us for help.

An opportunity has arisen for a Direct Marketing Officer to join the Individual Giving Team in a maternity cover role at the Motor Neurone Disease Association. This is your chance to join a high performing fundraising department reporting to the Direct Marketing Manager.

About the role

The role is responsible for project managing direct marketing campaigns, to recruit new supporters and maximise fundraising income, as part of our supporter acquisition and development activity. This post also manages our new regular giving product Cure Finders and online hub site.

What are we looking for?

The successful candidate will have experience working with both internal stakeholders, and external creative and print agencies. The ability to create effective communications for a variety of different channels including digital, and a high degree of numeracy and excellent creative writing skills is a must.

Excellent project management skills, the capability to work across multiple projects to tight deadlines, and excellent communication skills are also essential for this role.

Although this post is based in our brand new offices in Northampton, we have also moved to agile working practices so are open to discussion over working hours and home working.

How to apply?

We are reviewing applications as they are received so please don't delay in submitting your application.

We encourage you to submit your CV along with a covering letter so that we can really understand your passion and experience for this role.

If this sounds like the perfect opportunity for you, apply online now.

About Us

The MND Association is going through some exciting changes - embracing agile working, introducing new technology and a recent move to a new, flexible office space.

These changes, together with a high level of trust and performance driven culture, will give staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

Important Notices

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

At the MND Association we are committed to equalities and value diversity. We are working hard to remove perceived and actual barriers to participation by people with and affected by MND, current and future staff and volunteers and stakeholders.