Wimbledon Guild is recruiting a Marketing and Digital Executive.

We are a community charity providing a hand-up, not a hand-out. We want our customers to feel valued, respected and empowered to live life their way. Whether its emotional, financial, or practical support, our customers can turn to us for help getting back on their feet. Wimbledon Guild is more than just a place, it is a real community where everyone belongs.

For over 111 years we have been supporting our local community through a wide range of innovative services which we continued to develop in response to local need and aspirations. The pandemic has highlighted the importance of our work and last year we supported over 4,000 people. In addition, we have very strong working relationships with the statutory sector including Merton Council and the NHS.

As we develop our new five-year organisational strategy, we believe that there is huge scope to engage new supporters and most importantly make sure our services are reaching the most marginalised members of our community.

We are looking for an individual to join our small, dynamic marketing and communications team. You will have previously worked in a Marketing/Communications role in the charity/not for profit sector and will be a team player who is looking to make an immediate impact. Experience of designing both printed and online materials using Adobe Creative Cloud is essential.

If this sounds like you, it would be great to hear from you. Please complete an application form and equal opportunities form.

Deadline for applications: 9:00am on Monday 28th June

The Challenge

RSPH is the world’s oldest public health organisation, with 170 years of history and a Royal Charter.  We are currently developing our strategy and are at the beginning of a change process.

Our income is generated across a number of income streams including:

• Qualifications – we are an awarding body, working with over 600 Centres across the UK
• Our membership – over 6,000 members, with a quarter based outside the UK
• Our education products including journals, digital learning , conferences
• Corporate memberships
• Commissioned programmes in public health

Some of these income streams work across multiple markets, both B2B and B2C.  A number of these markets are challenging, both in the context of the pandemic and over the longer term.

You can find more details in our Annual Report

Job Purpose: To build and lead our marketing function

To do so, key activities will be:

• Develop and lead the marketing function for RSPH, working with the Commercial Director to drive growth in profitability that supports the impact we seek.
• Drive the development and implementation of the marketing communications strategy that supports the Business Plan (developed by the Commercial Director). 
• Lead the marketing communications, developing our brand messaging, manage our social media, advertising and SEO, driving our outbound campaigns.  Testing, measuring and analysing will allow you to develop insight into what works and what doesn’t for RSPH.
• Spearhead the development of our website, driven by customer and stakeholder need.  This will involve working across the organisation and, in particular, with the IT Manager and relevant suppliers.
• Support the development of our market, competitor, customer and business insight.
• Coach and develop one or two new Marketing Executives, supporting them to deliver successful collaterals and campaigns.

What you will bring:

• You will have a proven track record in marketing communications preferably, but not essentially, within the not-for-profit sector. 
• You will understand both B2B and B2C marketing and whist you may have specialised in one, you will be able to apply the marketing principles.  You will enjoy analysis and results as much as creativity.  You can balance the science and art that good marketing demands.
• Your diplomatic skills will help you succeed in a matrix environment.
• You will demonstrate an excellent understanding of the testing, reporting and analysis of marketing campaigns and be happy to be judged by your results.
• You will have designed and developed a database driven website which has multiple integrations.
• You will understand the responsibilities of a Manager, and will have developed or be developing leadership skills.
• You will relish the challenge of an underdeveloped marketing function, and have the drive, resilience, ambition to deliver strong results
• You will be able to test copywriting and creative approaches. You are able to undertake basic copywriting.  You are also likely to bring a contact book of copywriters and creatives.
• Ideally, you will have had success in qualifications, membership or education and an interest in public health.  We know you are unlikely to bring all of this – so an ability to learn quickly is a requirement.

In return we offer:

• Pension contributions
• 25 days annual leave
• Organisational commitment to supporting the health and wellbeing of our employees
• Flexible working hours and remote working opportunities
• Most importantly, the opportunity to change the world whilst working in a friendly team

RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.

The post holder will be responsible for maintaining and updating the Museum website,  managing SEO activities,  leading on Google Analytics, as well as  designing and producing a range of digital assets and coordinating a range of online marketing initiatives  across all departments. The Tech and Digital Marketing Officer will be required to occasionally duty manage the front of house team, manage venue AV equipment, including being the main point on contact for any AV and IT query during external and internal events,  liaise with our external IT support company and  lead the transition towards a new tech set up. The post holder  will also manage our brand and ensure all content is in line with our brand guidelines. The role offers significant independence and room for growth.

We’re looking for a highly motivated, organised and creative person to help us continue to raise the profile of Chailey Heritage Foundation, market our services and get involved with some exciting fundraising campaigns.  This is a busy and rewarding role, leading a team, collaborating with our service leads and ultimately contributing to changing the lives of the young people in our care.  As we continue our digital transformation over the next 3 years, you will be key to both internal and external communications.

Main duties include:

• Plan and implement the comms and marketing activites for the Charity’s services, as well as fundraising and HR campaigns
• Take overall responsibility for the Foundation’s website and social media channels, ensuring content is engaging and brings supporters to the Charity
• Plan the traditional PR for the Charity, liaising with consultants
• Work with the Technology Team to deliver engaging content for the Intranet
• Design and produce printed literature for the services, working with external agencies as necessary
• Plan and write briefs for videos and manage the production of promotional videos
• Manage an annual marketing budget
• Be involved with developing existing and new products/services
• Supervise the attendance at promotional events

The ideal candidate will possess the following:

• Practical marketing and communications experience including digital marketing and social media
• Experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Solid knowledge of website and analytic tools
• Extensive experience of using Premier Pro, In Design, Microsoft Office and Hootsuite
• Experience of creating story boards for films and filming short films
• Experience of writing communication and marketing plans
• Experience in setting up and optimising Google Adwords campaigns

Why join us?

• Competitive pension contributions
• Generous annual leave entitlements as well as public holidays
• A free dedicated employee assistance programme
• A new state-of-the-art benefits package, including fitness memberships, days out, cinema tickets, holiday offers and much more.
• There is also an on-site gym
• Free parking
• Appreciation Awards for long service and commitment.

Chailey Heritage Foundation is committed to safeguarding and promoting the welfare of children and young adults; as such an enhanced DBS disclosure is required.

Chailey Heritage Foundation is an equal opportunities employer and is committed to promoting diversity and inclusion for all its young people and staff.  We welcome applications from all sections of the community.

As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants.  CHF is committed to being transparent about how it collects and uses that data to meet its obligations under GDPR.  Please ensure you have reviewed our privacy policy prior to completing an application with us.

TPP is currently working with a niche professional membership body and education provider. They are seeking to hire a Marketing & Events Executive on a permanent basis. As an experienced marketing professional, you will be responsible for working alongside the COO in developing and delivering our client's marketing and branding strategy and create annual plans.

Your duties and responsibilities will include :

• Take responsibility for all multi-channel campaigns including direct marketing, email marketing, promotions, print collateral and digital marketing.
• Work closely with the Education department in creation and delivery of multi-channel marketing campaigns that drive student numbers.
• Ensure our client's membership offering is clearly presented through the organisation's digital, non-digital channels and across wider activities.
• Overall responsibility for developing new and original content assets that inspire engagement and align with strategic priority across digital and social.
• Develop and manage the marketing and events budget.
• Plan and deliver all internal and external events.

Your experience will include :

• A minimum of 3 years multi-channel marketing experience. A background in either a professional body or educational institution environment is preferred, but not essential.
• Demonstrable experience in managing successful marketing and PR campaigns using a mixture of marketing and techniques, including content, digital, direct and social marketing.
• Experience in planning and delivery of large-scale events is essential.
• Experience of budget and campaign planning and management.

• Experience of digital content and social media. Ability to keep abreast with new and emerging communication technologies and platforms.
• Experience with Photoshop, MailChimp, LinkTree, would be desirable.
• Copyrighting skills are desirable.
• Knowledge of CRM databases, including segmentation, and targeting for personalisation.

It is a hugely exciting time to join Career Ready as we continue to celebrate and build our brand alongside our soon to be launched, new 3-year strategy.

The Marketing Engagement Officer is a new role in our Communication Team and has been created to help raise awareness of Career Ready, secure new lead generation opportunities, and support our partners across each stage of their relationship journey.

You will play a leading role in shaping Career Ready’s external marcomms, having the opportunity to be creative and independent in your thinking, and use a range of marketing tactics and tools. Joining a Communications Team of three, this is an exciting opportunity to develop and implement a marketing strategy which will help ensure that young people across the UK are able to reach their full potential. 

The successful candidate will work collaboratively throughout Career Ready to support our strategy to secure, onboard, and promote new employer partners, as well as raise awareness of our corporate brand.

Job Description: Marketing Engagement Officer

Reporting to: Head of Communications

Reports: None

Salary: £30,000-35,000

Contract: Full-time (35 Hours), fixed term six-month contract

Please note - whilst the role is advertised as being based in our offices situated in Canary Wharf, London, Career Ready is currently operating as a remote-working organisation and will remain flexible in the future. During this remote-working period a WFH allowance of £300pa (pro rata) is paid.

Main responsibilities and accountabilities

• Work closely with the Head of Communications and Head of Partnership Development to implement an employer marketing strategy to accelerate our growth in employer partners, using a range of marketing approaches, processes, and tools.
• Work with the Head of Communications to map out the user journey of Career Ready’s partners and provide support across all stages, boosting lead generation and partner retention.
• Create and deliver marketing content including website articles, email marketing, printed materials, social media (including paid advertising) monitoring impact and return on investment.
• Copywriting for a range of mediums, including web copy, e-newsletters, social media, printed materials, corporate communications, and digital advertising.
• Research and develop new opportunities to engage with key target audiences, working with other teams to broaden our reach and awareness.
• Support our team of Account Managers to provide onboarding and ongoing promotional support to key partners.
• Support the targeted marketing & recruitment of corporate volunteers, through focussed marketing activity, that creates new ambassadors from within business to support our work;
• Harness the opportunity to create brand ambassadors from within our corporate network and support colleagues in creating compelling and engaging propositions for our employer audiences;
• Support our corporate partner story telling, through case studies, impact and insights to shine a spot light on the business and society value of working with Career Ready for both the young people and the employers we support;
• Support the development of stakeholder centred events and engaging products that place us front and centre of the solutions to the D&I, social value and talent pipeline objectives that our corporate partners are grappling with;
• Support the development of a proactive speaker engagement plan for our leadership team that secures our brand profile and voice is on platforms where we want to be seen and heard, to network and inspire with the employer and community partners we want to work with;
• Deliver excellent creative and innovative marketing solutions to achieve our focussed corporate partner sector and regionally based growth targets;
• support our approach to achieving holistic partnership engagement across our interventions and our marketing goal to increase the number of paid internships our employer partners are providing the young people we serve;
• Provide creative and logistical support for events – both physical and digital –to ensure efficient delivery.
• Support the Head of Communications with the delivery of national campaigns, including political influencing and outreach.
• Liaise with external stakeholders and suppliers where required, providing a high-level of support and professionalism.
• Champion the Career Ready brand, acting as a brand ambassador, supporting others to effectively apply the brand design and messaging.
• Evaluate the effectiveness of key activities and campaigns, contributing to regular reporting.
• Other duties as may be specified by the Head of Communications from time to time.

Person specification

Essential skills

• Excellent understanding of customer segmentation and targeting
• Excellent creative writing skills and standards of written English
• Knowledge of MS Excel, Word, PowerPoint, Outlook, and Teams
• Proficient in the use of social media, email marketing, web analytics and CRM platforms
• Analytical skills to highlight key campaign successes and weaknesses
• Strong communicator, both verbally and written
• Excellent project management skills and knowledge
• Excellent attention to detail
• Independent thinking and ability to manage own workload to tight deadlines
• Ability to work effectively with others and in a team, to convene and facilitate stakeholders to collaborate on projects.

Desirable

• Knowledge of GDPR and wider data protection best practice
• Adobe Photoshop, Illustrator, InDesign
• Knowledge, understanding and interest in social, political and economic issues relating to Career Ready’s mission.

Benefits

• Plus 6% contribution to personal pension plan, subject to 3% employee contribution
• Annual leave: 25 days per annum plus bank/public holidays. The Charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August.
• Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Annual Work Anniversary Gift Voucher

Timetable:

Closing date for applications: 9.00am on Friday 2nd July 2021

Initial interviews will be held in week commencing 12th July 2021.

If you are interested in the role, please apply using the button below and submit your CV and a covering statement (of no more than a single A4 page) that demonstrates clearly, through examples, how your experience meets the requirements of the role and what attracts you to Career Ready. 

Please note that if your application is not accompanied by a covering letter your application will not be considered.

Registered Charity Numbers 1092891 (England & Wales) SCO43678 (Scotland)

Grassroots Suicide Prevention is seeking a Senior Marketing Officer to join our ambitious, growing team. They will play a central role in our plan to reach and support more people at this vital time. 

Grassroots works to keep people safe from suicide by putting people and their communities at the centre of our work. Since 2006, we have helped communities become ready and able to effectively support someone at risk of suicide, experiencing a mental health problem, or someone who self-harms. We create safe spaces to talk about suicide and support people in developing the skills and confidence they need to save lives.

We plan to support more people by growing and diversifying our fundraised income and making sure the right people hear about and understand what we do. As part of this ambition, we are hiring a Senior Marketing Officer to join our growing team. They will help drive awareness of our work, educate key stakeholders, and generate income through donations and sales.

The postholder will lead our digital marketing and be responsible for the day to day running of our social media, websites, emails, and paid advertising. They will work alongside the Fundraising & Communications team to grow donations and awareness through campaigns, develop new fundraising opportunities, and build strong relationships with our supporters.

This role requires someone with experience of creating and delivering creative multi-channel campaigns, a strong technical background, and knowledge of digital analytics to enable us to plan and develop relevant KPIs. They will understand how to increase both social media audience participation and website traffic, ideally within a digital fundraising environment.

It is a highly collaborative role, requiring input and support into wider teams in the organisation. The postholder will contribute significantly to a new Fundraising & Communications plan through audience segmentation and competitor analysis.

How to apply:

We are seeking applications by Personal Statement (no more than two pages) and CV, which should include up-to-date references which will be taken up if an offer is made. All the information you will need is available in the Job Description and Person Specification document, which you can download below.

We are looking for an Interim Direct Marketing Manager to oversee the development and implementation of a Direct Marketing strategy in line with Fundraising and organisational strategic objectives.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats: sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Fundraising Team

Battersea’s multiple award-winning Fundraising department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through continued investment, net fundraising income has risen from just £100,000 in 2010 to £10m in 2019, and we will continue to grow our income to make sure Battersea can be here for every cat and dog now and in the future.

Public Fundraising

Public Fundraising is responsible for generating income from new and existing supporters through direct marketing, challenge events and innovation.

Within Public Fundraising, sits the Direct Marketing team. We recruit and develop supporters through direct marketing activities including face-to-face fundraising, legacy promotion, direct mail appeals, raffles and DRTV. 

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers, and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

Closing date: Tuesday 29 June 2021

Interview date(s): Monday 5 July 2021

Second Interview date(s): Monday 12 July 2021

For full details, please download our recruitment pack. To apply, click the button below.  All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

We’re looking for an outstanding Communications and Marketing Manager to lead and develop the communications and marketing function of a national disability charity.

In April, we embarked on our Transforming Lives strategy so we’re looking for an exceptional candidate who can play an important role in developing the communications strand. It’s an exciting time to join us as we look to expand our digital presence and resources to support more people affected by spinal cord injury.

What does the role involve?

The job is incredibly varied, and you will utilise a diverse skillset working on different projects across the organisation.

On a day-to-day basis, you will line manage the communications assistant and support them to deliver our e-newsletter programme and maintain our social media presence. You’ll also lead on the development of our website, act as a brand guardian for the organisation, increase Back Up’s profile, and deliver key publications and reports. The role will combine elements of both operational and strategic work, so it would suit a person who’s happy to work on a news story one day, while writing a board report the next.

It is a hugely rewarding opportunity to bring the fantastic impact of Back Up’s work to life – helping us raise more funds and support more people affected by spinal cord injury.

Is Back Up a good place to work?

Back Up has a great culture and is in the Third Sector Magazine’s top ten Best Charities to Work For in 2020. There are no silos – something reinforced by the charity’s size, a one-team ethos and socialising together. Back Up runs anonymous staff morale surveys and we consistently score well above the sector average on every question. Colleagues are professional, approachable, supportive and warm. You will work in a successful team at a leading charity with an international reputation in its field, working very close to the cause. Fun is one of our core values and it comes through in our work. There are sometimes friendly dogs in the office and a cake or two to enjoy!

How do I apply?

A job description and an equal opportunities form should all be downloaded using the links below.

Please send:

• Your CV
• The Equal Opportunities Form
• A covering letter of no more than 2 pages

Your cover letter should address the points in the person specification (the second part of the Job Description) and persuade us that, especially in the case of each essential item, you have the potential we are looking for.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview. First interviews will be held on Thursday 29th July. If you cannot make any dates that week, please tell us when you apply.

PURPOSE OF ROLE

The Digital Marketing Executive (Engagement) will drive audience growth, engagement and data capture, maximising return on investment, and evidencing success through regular reporting. You will be achieve this through the creation, execution and delivery of integrated online marketing campaigns across all digital channels.

Reporting to the Digital Marketing Manager, the postholder will work closely with the DMM to develop strategy and discover new ways of promoting Premier's campaigns across a range of digital including social media, email marketing, landing pages, social media (organic and ppc) and creation of banners and pop ups.

KEY TASKS

• Plan and implement integrated digital marketing campaigns for all Premier brands, projects and events across channels (social, search and display).
• Develop, execute and evaluate promotional campaigns across social media platforms, including ongoing testing
• Generate lead campaigns to fulfil the telemarketing funnel
• Create content for organic and paid for social media
• Create and manage the marketing automation programs for both email and SMS channels
• Monitor, test, optimise and evaluate lead generation campaigns
• Devise and implement processes and workflows to ensure flow of data to other systems and departments
• Design and monitor landing pages for project and events with data capture forms for lead generation (including A/B testing)
• Copywriting, designing and executing email marketing campaigns
• Provide monitoring, reporting and analysis of digital activity and conversions
• Maintain and develop our digital resource hub at premierdigital.info
• Proactively develop new channels and approaches

QUALIFICATIONS AND EXPERIENCE

• Educated to a degree level ideally in Marketing and Communications
• 2-3 years of experience in a Digital Marketing role
• Highly desirable to have completed the Facebook Blueprint courses, desired Google Analytics certification

ABILITIES & SKILLS

• Thorough understanding of digital marketing principles
• Good knowledge of WIX, Facebook Business Manager, Google Ads, and automation platforms (preferably Zapier)
• Some knowledge of: OptinMonster and SMS automation campaigns
• Web analytics
• Strong organisational and planning skills
• Photo/image editing
• Excellent communication skills – both written and verbal

PERSONAL QUALITIES

• Be passionate about all things digital
• Able to work independently
• Self-starter, motivated, results driven
• Excellent time management skills
• Interpersonal and influencing skills
• Excellent attention to detail
• Good at working as part of cross functional team
• Able to work under pressure         

Due to the number of applications we receive we cannot reply to unsuccessful candidates, therefore, if you have not heard from us within two weeks of the closing date please accept that, on this occasion, your application has been unsuccessful.

Archaeology. 

Veterans.

History. 

Education.

Working with a top multinational team to make a difference.

This is a rare opportunity to be part of an exciting and fun Charity that does serious work; making people’s lives better, rewriting history, and educating. Since 2015 Waterloo Uncovered has been running an internationally acclaimed archaeological  excavation on the Waterloo Battlefield, Belgium, supporting veterans and serving military personnel in the process.

We are seeking an experienced marketing professional with an advanced understanding of creating, developing, and implementing marketing and communication strategy to raise awareness and support fundraising. This role is ideal for someone with considerable marketing and management experience looking to find a better work-life balance (slowing down or returning to work at their own pace) or wanting to add something different and rewarding to their portfolio.

Waterloo Uncovered is internationally renowned and partners with some of the top people and organisations in its fields of operation. Leading our small and dedicated marketing and communications team, the successful candidate really will be involved in groundbreaking work that makes a difference! 

London Met SU is home to over 10,000 students studying in North London, across our two campuses on Holloway Road and in Aldgate. London Metropolitan University is a diverse and exciting university that challenges how our society works and prepares graduates to thrive and continue to challenge and change the world around them.

The Met SU's ambitions are no different.

Our mission is to support students at London Met to succeed in their studies and transform their lives for the better. Our vision is that of a connected community in which all students, from any background, receive the highest quality educational experience possible.

We are a small organisation with big ambition. We are looking for a Media & Events Assistant to help extend the voice of the Union, engage our members and create a conversation. We want someone to support how we look and feel though our visual and digital presence, through supporting Verve Media’s work in radio, video and print, and through supporting our many events both by the Union and our students.

We are looking for someone who will:

• Support the Communications, Marketing & Events team in the delivery of the Union’s digital marketing as well as events activities. Key elements of this role will be to help develop the Union’s social media presence, create digital assets, work with Officers on digital aspects of campaigns as well as support the planning of events.

• Produce and coordinate designs and marketing assets.

• Maintain and produce content for social and other media communication channels.

• Provide project support to Union events. 

• Train and advise student groups to deliver successful student events 

Fundraising and Marketing Manager

Sidmouth Hospice at Home is a local, independent charity which for 35 years has been offering care and support to patients in the Sid Valley with life-limiting illnesses, as well as to their carers and families. The demand for these services is expected to increase significantly over the coming years and Sidmouth is at the forefront of this challenge in the UK.

This is an exciting opportunity to be part of the growing Sidmouth Hospice at Home team, at a significant time of service expansion. We are looking for an individual to come and join us as our Fundraising and Marketing Manager to help us achieve a sustained increase in funds and maximise our impact throughout the community.

This role will offer the right candidate the opportunity to work in and give guidance on all aspects of fundraising, marketing and communication, in an agile team where there is freedom to develop new ideas.

Key responsbilities to include:

• Work with the CEO to develop and take ownership of fundraising and marketing strategy.
• Establish the appropriate systems and ‘platforms’ to take forward the marketing and income generation strategies, including: establishing our digital presence, social media and development of the website.
• Develop compelling business cases for grant funding.
• Develop a pipeline of corporate prospects.
• Take responsibility for ongoing management and development of digital platforms, including online fundraising 'events'.
• Manage and support volunteer fundraisers, helping these individuals to reach their fundraising potential.
• Manage fundraising appeals and campaigns.

Person specification to include:

• An understanding of multiple types of fundraising including individual giving, corporate, community, trusts and foundations and high value fundraising, digital and events.
• Experience of developing a fundraising strategy
• Experience of increasing income for a charity
• Experience of carrying out prospect research
• Ability to build strong relationships within the team and with funders
• Enthusiastic, self-motivated with good time management skills
• Inspiring and engaging communications skills
• Strong relational and influencing skills; able to communicate effectively with team members and external funders via phone, email and in person, building relationships with people from a wide variety of backgrounds
• Ability to recognise what motivates a supporter to ensure they have a meaningful relationship with Sidmouth Hospice at Home

Working closely with the Marketing and Volunteer Onboarding Manager and the rest of the Onboarding Team, you will support all aspects of volunteer recruitment and onboarding and will have opportunities to be involved in marketing support.

The role is varied with plenty of opportunities to engage with our volunteer network and community links. Confidence in making calls and engaging with people is vital as well as an interest in the charity sector and/or education. You will need strong verbal and written communication skills and be confident adapting your approach and persuading when required.
 
There will be opportunities to develop data management analytical skills when monitoring volunteers’ onboarding progress. If the selected candidate has desires to also develop their creative skills, there will be opportunities to support with content development.

Duties and responsibilities
- Work with the Marketing and Volunteer Onboarding Manager to ensure the regular recruitment of high-quality volunteer tutors who meet Action Tutoring’s criteria.
- Shared responsibility of assessing new volunteer applications, according to Action Tutoring’s guidelines, and carrying out telephone interviews to assess suitability.
- Encourage tutors to book onto training sessions through targeted calls. 
- Lead on local ‘on the ground’ marketing.  Liaise regularly with the programme team to identify key geographical areas for volunteer recruitment and identify marketing opportunities to enable this. Liaise with local community hubs to encourage promotion of our volunteering, particularly to retired volunteers. 
- Responsibility for managing Action Tutoring’s online volunteer advertisements, ensure copy is kept up-to-date and adverts are live.
- Manage the Action Tutoring volunteer email inbox, responding to volunteer enquiries and liaise with volunteer recruitment contacts.
- Support with getting tutors signed up to programmes through targeted calls.
- Shared responsibility for volunteer calls to those who don’t complete their Disclosure and Barring Service check at training: checking their ID and processing their check and calls to chase those who don’t book on. Full training will be given for this. 
- With support from the Marketing and Volunteer Onboarding Manager, use the charity’s database to monitor volunteers’ progress through their onboarding activities, identifying opportunities to improve their success rate.
- Identify new, non-partnership, marketing links to build and diversify Action Tutoring’s pool of volunteers.
- Support with coordinating volunteer recruitment event booking and preparations and tutor social activities when required.
- Support with marketing content generation for marketing materials, campaigns, events, website and social media when required. 
- Start to cultivate a list of celebrity ambassadors and endorsements, engaging for events and collating quotes for marketing materials.
- Occasionally support delivery of online volunteer induction training sessions.
- Any other duties deemed reasonable by the Chief Executive Officer.

Place of work: We consider remote working for this role for the right candidate, but occasional visits to the London office and travel to external events, meetings and Action Tutoring regions would be required.
London office: The Dock, Tobacco Quay, Wapping Lane, E1W 2SF.

Contract and hours: Full time (37.5 hours per week) permanent contract.

Start date: Monday, 23rd August 2021.

Closing date and interviews: Sunday 11th July 2021, 12pm. Interviews between 20th and 21st July 2021.

All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application.

Person specification
Qualifications criteria:
- Evidence of strong verbal and written communication skills. 
- Interest in the charity and education sectors.
- Confident carrying out calls and engaging with people.
- Well-organised, able to prioritise and multitask.
- Right to work in the UK.

We are seeking applications from individuals who are:
- Able to work independently and use initiative in a range of situations.
- Able to maintain a positive approach to repeated tasks and processes, with a sustained high level of accuracy and commitment.
- Able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves regular communication with volunteer tutors and you will need to be able to adapt your communication style to different audiences, upholding Action Tutoring’s high standards of professionalism in all interactions.
- Able to meet deadlines and undertake administration to a high standard.
- Enthusiastic and open to new ideas. Action Tutoring values the creative input of all staff members to innovate and drive improvements.
- Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
- Detailed and organised, able to plan and manage your workload.
- Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload.
- Committed to equality, diversity and inclusion.
- Committed to the mission and values of Action Tutoring.
- Committed to promoting and safeguarding the welfare of children.

Desirable:
- Experience of working with volunteers.
- Analytical skills.
- Sales, recruitment or marketing experience.
- Experience using databases (including Salesforce).
- Able to think creatively and generate content to effectively convey messages.
- Recruiting, or working with, celebrity ambassadors. 

Benefits

- Hybrid working
We offer a flexible combination of office and home based working.
- Holiday
25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to three extra days).
- Flexitime and TOIL
We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time.
- Team away days
The whole team across the UK gets together three times a year.
- Pensions
We have a workplace pension scheme with a 3% employer contribution.
- Culture of celebrating
Regular thanks and praise and monthly recognition of ’heroes’ to celebrate employees going above and beyond.
- Knowledge-sharing
Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development.
- Socials
Team socials around team days, regular bring-and-share team lunches and other activities.
-Proofreading Team
As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing.
-Ad hoc projects
Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects.

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in our organisation.

If you are dedicated to ensuring young people from all backgrounds reach a meaningful level of academic attainment and are passionate about bringing about this change, please apply today or get in touch for more information.

How to apply

Please click apply and submit your CV and a letter outlining (max 1 page A4):
(When uploading one document, please click 'upload', rather than 'finish application' to make sure that it attaches, and to allow you to upload another document.)

1) Any previous marketing experience, including clear examples.
2) Evidence of strong written and verbal communications skills, including clear examples.
3) Your ability to be resilient when things are not going the way you thought, and commitment to repeated tasks, including clear examples.
4) Tell us about how our organisational values align with your values.

Applications that fail to meet these criteria will automatically be discounted.