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Position: Supporter Care Coordinator
Salary: £27,000 - £28,500
Hours: Full time – 35 hours a week
Contract Type: Fixed term for 12 months
Reports to: Supporter Care Manager
Location: Shoreditch, East London (Hybrid Model)
Key relationships: Fundraising Team; Operations & Finance teams, Database Team, Communications Team, Fulfilment Agency
JOB PURPOSE
We are a team with a desire to provide excellent stewardship to our donors and maximise our fundraising potential in the UK. As the first point of contact, this role plays a vital part in ensuring our supporters receive a high standard of customer service.
You will manage our supporter care inbox and phone line, handling everything from donation enquiries to complaints with empathy and efficiency. You will also support with processing post and ensure our donors receive the appropriate acknowledgement for their support.
We are interested in hearing from candidates with a range of professional experience. If you possess empathy, patience, and strong communication skills, and have a passion for the refugee cause, please apply. Even if you do not meet 100% of the job specifications, we would still welcome your application, as we recognise that individuals bring unique perspectives and strengths to the role.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Manage and respond to those who contact UK for UNHCR directly by email, phone or mail and escalate queries where necessary.
- Deliver a first-class supporter experience and ensure each point-of-contact works to build and develop the engagement journey.
- Maintain accurate and up-to-date supporter records within the charity database, assist with data administration, and ensure data is handled in accordance with regulations.
- Champion supporter care best practice by resolving supporter pain points, sharing supporter insights and feedback with colleagues, and supporting fundraising teams in evaluating campaign performance to identify opportunities to improve the supporter journey.
- Assist with fulfilment agency briefs and quality control measures.
- Work with teams, agencies and third-party platforms to deliver donation processing and campaign fulfilment, ensuring efficient donor acknowledgment
- Support fundraising teams during emergencies.
- Support the fundraising team to deliver high quality in person events in as well as virtual stewardship events.
- Provide personalised in-house thanking for different supporter segments and deliver thanking initiatives such as a thankathons.
- Provide logistical and administrative support for supporter engagement activities and stewardship events, including coordination of materials, attendance lists and on-the-day support.
The above list is not exhaustive and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of working in a customer care environment, interacting with supporters/customers.
- Experience of dealing directly with supporters/customers and remaining calm whilst responding to queries.
Essential Skills/Knowledge
- Excellent written and verbal communication and interpersonal skills.
- Able to prioritise and manage multiple tasks within a collaborative team environment.
- Works effectively under pressure.
- A proactive self-starter with a drive and desire to learn and develop.
- A creative problem-solver who anticipates supporter needs.
- Passionate about UK for UNHCR’s work and want to help drive change and share this with others.
- Proficient in Microsoft Office Suite.
Desirable Skills/Experience (not compulsory)
- Experience using Salesforce or similar customer relationship management products/fundraising databases.
- An understanding of fundraising administration such as Gift Aid, marketing preferences, and direct debits.
- Experience of or interest in the charity sector, in particular humanitarian response/international development.
- Experience of working with an external fulfilment agency to deliver excellent customer service in a similar environment.
- An understanding of how to keep customer data safe and handle sensitive information responsibly, in line with relevant regulations.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (pro-rata).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Sunday 26th April
Interviews date: Week commencing 4th May 2026
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent
GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.
The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.
Please see the attached documents for more information and details on how to apply.
Timeline
- Closing date for applications midnight on Sunday 26 April 2026
- First stage interviews w/c 11 May 2026
- Second stage interviews TBC May 2026
How to apply
To apply for this role, please submit the following documents:
- An anonymised CV Please remove your name and any other personal identifying details.
- A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
- The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.
Please send all documents by midnight on Sunday 26 April 2026
Your personal statement should address the following three questions:
- GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have?
(300 words max) - Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome?
(300 words max) - Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve?
(300 words max)
The client requests no contact from agencies or media sales.
Role description:
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Co-ordinator.
As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the Charity’s Hub to build a real sense of community spirit and a hive of fundraising activity. This role will provide the right candidate with a rare opportunity to help shape how we engage with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital.
We are looking for an individual who is as passionate about making a difference and a real people person. This role will be key, as we continue our ambitious new strategy to grow our income, reach and impact. Working across teams, the engagement co-ordinator will help support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care within the hospital.
As Hospital Engagement Co-ordinator, you will be the key link to the Charity and key areas across the hospital, meeting, motivating and inspiring patients, visitors and staff.
Main Responsibilities:
- To maximise onsite donations by driving supporters and stakeholders to the Hub to build a real sense of community spirit and a hive of fundraising activity.
- Collaborate across the charity with our Grants, Marketing and Communications team to co-ordinate charityactivity and implement a hospital engagement and communication plan.
- To work closely with the Marketing and Communications team to identify where collateral can be placed and make sure when items are out of date to remove these and engage with hospital staff to place new posters/flyers within the wards.
- Engage and develop strong working relationships with hospital staff members. · Devise a patient fundraising pack for us in the Hub and across the hospital site.
- Working with UHS staff groups, identifying fundraising champions within the hospital and increase the amount of footfall to the Charity’s hospital hub.
- Collaborate with the community and events fundraising team to recruit and relationship manage hospital staff as part to take part in events.
- To keep up to date records of all collection boxes held within the hospital. · To ensure that all donation processing and onsite administrative duties are carried out effectively and efficiently
- Regularly review and adapt supporter communications, including thank you letters and ensure these are implemented across the organisation for consistency.
- Support with the management of our tap to donate machines, identifying areas around the hospital where we can maximise donations and work with hospital teams to identify areas we can place more.
- To deliver excellent relationship management, ensuring a positive working relationship with hospital colleagues, as well as meaningful and supportive relationships with patient family fundraisers.
- To ensure all activity within team remit complies with the Charity’s values, moral and ethical guidelines, the Fundraising Code of Practice and other relevant regulation and guidance.
- To maintain accurate records of supporter interaction on our CRM system to aid delivery of an exceptional supporter experience and to harness the value of data.
- Provide support in the Charity’s hospital engagement hub, working within the hospital engagement team and covering the welcome desk, supporting with answering emails and telephone calls.
- Support the arts team with the promotion of art workshops and other activities in the hospital.
Knowledge and experience
- Understanding or experience of working or volunteering in a charity or health organisation.
- Experience of delivering excellent levels of customer care.
- Working to deadlines and prioritising work.
Skills
- Excellent written and oral communication skills.
- Excellent attention to detail and accuracy.
- Ability to work independently, quickly and effectively under pressure.
- Good IT skills including Microsoft word, Excel.
Personal qualities
- Ability to build working relationships at all levels.
- Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations.
- Personable with excellent manner and ability to engage stakeholders.
- Trustworthy, reliable and demonstrable discretion.
- Keen to be part of a busy, friendly team often under pressure.
- Flexible approach to working hours to meet the needs of the role.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
As Engagement Co-ordinator you will be responsible for the planning and delivery of an audience led, public programme of talks, tours and exhibitions at the Cathedral, as well as working with us to plan and deliver a great visitor experience. As a champion of great public engagement you’ll deliver high standards of presentation at the Cathedral, maximising opportunities to deepen visitors understanding of our stories and mission.
If you have experience in:
- Developing and delivering income generating visitor engagement programmes
- Working with difference audiences
- Working within a cultural, commercial or visitor attraction setting
And are:
- Customer focused, passionate about excellent engagement
- Flexible, positive and creative
- Results focused, self-motivator with an entrepreneurial attitude, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.
Then we would love to hear from you.
Main Duties and Responsibilities
Engagement Programme
- Plan, co-ordinate and deliver an engaging public programme of visitor led events, aimed at building new audiences and boosting our visitor numbers
- Work with the Head of Engagement, to develop the group visit offer, ensuring forthcoming anniversaries and activities are exploited
- Support the Head of Engagement to deliver the Social Justice Programme, identifying opportunities within existing talks and tours programming to further support the annual theme
- Provide administration of all groups and public tours, ensuring they are booked and co-ordinated accurately
- Coordinate with the Audience Development Manager to evaluate visitor and volunteer feedback, taking action to make improvements as necessary
- Work with external stakeholders and speakers to deliver an engaging year-round expert talks series
Financial administration
- Work with the Finance Team, ensure all fees for engagement events are invoiced and paid for in advance
Relationships
- Line management of the Cathedral Guides volunteer team, working with the Head Guide to ensure guides are kept up to date of Cathedral policy and are trained and delivering excellent customer service
- Work with the Verging and Property team to ensure events are coordinated and delivered to a high professional standard
Other
- Support the Head of Engagement to deliver large scale public events providing administrating and on the day delivery support
Closing date: 11.59pm on Wednesday, April 29th
Interviews are planned for Thursday, May 7th and Friday, May 8th
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
The client requests no contact from agencies or media sales.
Location: National Support Centre, London SE1
Contract: Part Time, Fixed term Maternity cover
Salary: £28,000 gross per annum full time equivalent
Closing Date: 1 May 2026
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Books Services Coordinator to join our team.
About the role
The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity’s crew’ libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services.
Responsibilities
The following is a list of the principal (but not exhaustive) tasks of the post holder:
a. Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations
b. Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation.
c. Updating and maintaining the Bookshop website with accurate information and prices.
d. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and “walk-in”), and ensure the maintenance of customer service standards
e. Administration of the Library and Book stock control system
Requirements
- Experience working in book buying/selling/procurement in a customer focussed environment
- Experience of using book stock control and freight systems
- Ability to work unsupervised, make decisions and take responsibility.
- Experience in handling parcel deliveries and packaging goods for shipment
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Hale Community and Youth Centre is a vibrant, inclusive charity at the heart of the local community. We provide a wide range of services, activities and meeting spaces for people of all ages - from our Community Fridge & Cupboard to community development projects, social activities and events.
We are now looking for a dynamic, values‑driven Centre Manager to lead the day‑to‑day running of the Centre and help shape its future.
You will:
• Lead the smooth, safe and effective running of the Centre, including the Youth Centre
• Manage and support staff, contractors and volunteers
• Oversee safeguarding, Health & Safety, GDPR and compliance
• Build strong relationships with partners, families and the wider community
• Lead income generation, fundraising and marketing activity
• Support the delivery of high‑quality projects and services
• Promote the Centre’s profile, visibility and impact
You are:
• A proactive, compassionate leader
• Experienced in managing people and projects
• Skilled in fundraising, marketing or income generation.
• Confident building relationships with diverse groups
• Organised, adaptable and community-minded
• Experienced with your services is desireabl
Why Join Us?
• Supportive and inclusive culture
• Real autonomy and community impact
• Flexible working
• A much-loved community and youth facility
How to Apply
The full Job Description and Person Specification are available to download from our website - please read them before applying.
Closing date: Monday 20th April
Interviews: w/c Monday 4th May
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a dynamic individual to coordinate a multi-year racial equity partnership programme called “Leadership Lighthouses”.
This is a unique opportunity to be part of a groundbreaking mission to support the development of social purpose leaders from Global Majority backgrounds.
In this role, you will collaborate closely with partners, participants, and a team of skilled facilitators to coordinate programme planning, logistics and successful delivery, ensuring a high quality experience for all involved.
The key responsibilities of the role are to:
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Lead day-to-day programme coordination, ensuring milestones are met, project plans remain live and up to date, and risks or delays are proactively identified, communicated, and mitigated to support timely delivery.
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Act as the key operational contact for the programme, coordinating task allocation and communications with the programmes team, steering group, and wider stakeholders to ensure timely, high-quality information flow aligned with project milestones.
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Coordinate monitoring and evaluation schedules and data collection.
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Coordinate steering group meetings.
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Coordinate communications and agreements with facilitators, programme contributors, partners and venues.
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Coordinate participant recruitment processes, working closely with the Programmes Administrator to ensure smooth application, selection, and onboarding in line with project milestones.
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Support the Director of Programmes in moderating applications and conducting applicant interviews.
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Assess learner needs and coordinate learning and accessibility adjustments in collaboration with the Director of Programmes; hold meetings or calls with participants and facilitators to understand additional needs and ensure a positive programme experience, and liaise with relevant colleagues on implications for delivery.
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Coordinate logistics for both in-person and online programme sessions.
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Monitor the safeguarding inbox and liaise with the Director of Programmes, Safeguarding Lead, and facilitators to agree and implement appropriate follow-up actions.
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Support logistics and administration for facilitator training and development sessions.
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Monitor and track the programme budget, support financial reporting, and collaborate with the Director of Programmes to ensure efficient use of resources.
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Conduct desktop research in line with the location decision framework when establishing locations for future programmes.
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Coordinate and respond to participant communications, working in collaboration with the Programmes Administrator and Director of Programmes.
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Work with the Marketing team to provide regular updates on programme progress, providing relevant programme information to support marketing and promotional activities.
About You
We seek a highly organised individual with exceptional attention to detail and the ability to communicate clearly and efficiently, who brings an inclusive approach and is driven to ensure that the Leadership Lighthouses programme is impactful, and delivers a positive experience for partners, participants and their communities.
How to Apply
If this sounds like you, we’d love to hear from you! Take a look at the full job description, which includes details on the key responsibilities and application process.
We’re committed to fostering an inclusive and welcoming environment where everyone is valued and respected. We run a blind recruitment process to ensure fairness and equity, anonymising applications so that you are assessed solely on your experience and potential.
Key Dates
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Applications close: 11:59pm Sunday 26 April 2026
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Initial interview (online): Wednesday 13 May 2026
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Final interview (in person, in London): Wednesday 20 May 2026 (flexibility can be discussed)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love bringing programmes to life, bringing people together, building relationships, and making things happen? If so, we’ve got an exciting opportunity to join the Young Enterprise team as a Programme Coordinator – Centres of Excellence.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
· A friendly and supportive team where your voice is heard
· A strong commitment to diversity and inclusion—we want everyone to feel they belong
· Generous holiday allowance and flexible working
· Cycle-to-work scheme, life assurance, and NHS top-up plan
· Ongoing learning and mentoring opportunities
· A chance to directly impact the lives of young people every single day
About the Role
As Programme Coordinator for Centres of Excellence, you’ll play a pivotal role in our flagship financial education accreditation programme, supporting schools to strengthen and embed high-quality financial education across their curriculum and their wider communities.
Working closely with the Programme Manager and colleagues across the charity, you will play a key role in ensuring our network of teachers feel confident, supported and inspired by:
· Supporting the planning and organisation of our annual teacher conferences and skills sharing webinars.
· Creating and coordinating programme marketing and communications.
· Recording, monitoring and evaluating programme data.
· Providing high-level customer service to educators, stakeholders and YE colleagues.
This is a varied role that balances autonomy with collaboration. You’ll make a difference every day — helping teachers enhance their curriculum and enabling young people to build vital money skills for life.
You’ll love this role if you:
· are a brilliant organiser, proactive, and keen to support the development and delivery of programmes.
· are an excellent communicator and enjoy building and developing relationships with people of various stages of their career.
· are good at maintaining accurate records and analysing simple data.
· are creative and good at sharing stories or ideas with others.
· are experienced in programme coordination (but we welcome candidates with the drive to grow in this area).
Key Responsibilities
· Work with the Programme Manager to support the smooth day‑to‑day coordination of the Centres of Excellence programme, helping to maintain systems and records that track participation, progress and engagement.
· Contribute to delivering a high‑quality experience for educators by supporting the organisation of the annual YE Teacher Conferences and our termly skills‑sharing webinars.
· Develop and coordinate clear, engaging programme communication, including newsletters, press releases, social media content and marketing materials, ensuring consistency of messaging across all channels.
· Keep track of programme activity by collecting, recording, monitoring and preparing data for reporting and insight.
· Build positive, professional relationships with schools, partner organisations, stakeholders and colleagues across Young Enterprise to support strong collaboration and programme delivery.
A few practical things
- This is a hybrid role based in London, with a minimum of 8 office days per month.
- You’ll have the opportunity to visit some of the participating schools and colleges across the UK.
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and instead of a traditional cover letter, please send us a separate document answering the three questions below, up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. We will be reviewing applications on a rolling basis and may close the vacancy early if a suitable number of applications is received. Early applications are strongly encouraged.
Interviews will be held via Teams on a rolling basis. Applications must be received by 23:30 on 16 April 2026.
1. Interest in Young Enterprise
What attracted you to Young Enterprise and the Centres of Excellence programme?
2. Experience and Achievements
Tell us about three of your personal or professional achievements that you’re proud of which demonstrate your ability to:
1. organise an activity or event
2. support others
3. get things done
3. Skills for the Role
What relevant or transferable skills and experience would you bring to this role?
We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective in your own words.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Job Title: Communications & Publications Coordinator
Department: Communications
Hours: 25 hours per week (3.5 days per week although we would be happy for this to be condensed into 3 days)
Salary range: £30,000- 32,000 pro rata
Contract Length: Fixed term (1 year)
Reporting to: Acting Director of Communications & Marketing
Direct Reports: None
Location: London/Hybrid (on average –1 day a week in the office, core days are Tuesday’s)
Who We Are
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in over 80 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.
Role Overview
Mothers’ Union is seeking a talented and organised Communications & Publications Coordinator to support the delivery of high-quality written communications across the charity. This role will play a key part in shaping and sharing our voice through articles, press releases, media engagement, and the management of our two publications.
Working closely with the Acting Director of Communications & Marketing, the postholder will help ensure that Mothers’ Union’s mission, faith, impact, and advocacy work are clearly, professionally, and consistently communicated to members, supporters, clergy, partners, and the wider public.
This is an excellent opportunity for an early-career communications professional with strong writing skills and an interest in faith-based or charitable work.
Key Responsibilities
Writing & Editorial
·Researching, writing, and editing articles, features, and news stories for internal and external publications.
·Drafting press releases, media statements, briefings, and opinion pieces.
·Supporting the production and editorial coordination of Mothers’ Union newsletters, magazines, and other publications (print and digital).
·Proofreading and ensuring consistency of tone, style, and brand voice across all communications.
·Assisting with the development of case studies and impact stories.
·Maintain an up-to-date bank of FAQs, accessible to all staff members, to respond to regular queries from within and outside the membership.
·Update a PowerPoint quarterly with briefing notes for colleagues and members speaking about MU externally.
Media & Public Relations
·Supporting proactive media outreach and maintaining media contact lists.
·Responding to media enquiries in coordination with the Director of Communications & Marketing.
·Preparing briefing documents for interviews and public appearances.
·Monitoring media coverage and compiling press reports.
·Identifying opportunities for earned media coverage to raise awareness of Mothers’ Union’s work.
·Creating resources to help members connect with local media such as draft press releases and how to write engaging news stories.
Publications Management
·Coordinating content schedules and deadlines for the charity’s bi-yearly Connected Magazine and the annual Prayer Diary.
·Liaising with contributors, designers, printers, and external suppliers as required.
·Ensuring all publications meet brand and editorial standards.
·Proofreading external collateral for teams across the charity.
·Assisting with distribution planning and stakeholder communications.
Administrative & Team Support
·Managing the Communications and Marketing inboxes.
·Supporting campaign delivery through written materials and briefing documents.
·Assisting with communications for events, exhibitions, and key initiatives.
·Managing incoming communications requests and scheduling workflow.
·Attending team meetings and contributing ideas.
·Supporting cross-organisational communication projects as required.
Person Specification
Essential
·Excellent written communication skills with the ability to adapt tone for different audiences including clergy.
·Strong proofreading and editing skills with high attention to detail.
·Experience writing articles, features, press releases, or similar content.
·A professional and confident approach to internal and external communications.
·Strong organisational skills and ability to manage multiple deadlines.
·A collaborative team player who can work with direction.
·Aligned with the MU values of supportive, respectful, solutions-focused, adaptable and open, and able to demonstrate the associated behaviours.
Desirable
·Experience working in a charity, faith-based, or membership organisation.
·Understanding of media relations and press processes.
·Experience coordinating print or digital publications.
·Familiarity with basic website content management systems.
·A qualification in communications, journalism, English, marketing, or a related field.
·Interest in faith-based or community-focused work.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 7%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave.
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter to the email in the job posting. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is April 17th 2026. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union does not provide sponsorships.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Diversity & Inclusion
Mother’s Union is committed to ensuring equal opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Please add a covering letter to your application.
The client requests no contact from agencies or media sales.
Digital Content Coordinator
We have an excellent opportunity for a proactive and flexible team player with strong interpersonal and collaborative skills to join the busy digital team.
Position: Digital Content Coordinator
Location: Devon/Hybrid (onsite attendance currently anticipated to be 2 days per month)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £31,493 per annum
Contract: Permanent
Closing Date: Sunday 26 April 2026. Please note this role may close earlier than advertised so apply as soon as possible.
About the Role
Working in close liaison with the content and brand and design teams, as Digital Content Coordinator you will be responsible for producing a regular flow of high-quality digital content for distribution across owned and earned digital channels while supporting the delivery of the digital development roadmap and integrated digital marketing strategy.
Your principal duties and responsibilities will include:
- Working with the Digital Development Manager to support the delivery of an iterative digital development roadmap and integrated digital marketing strategy
- Writing, editing and subediting copy
- Contributing to the on-going development of evidence-based and data driven digital strategy
- Devising, managing and delivering the digital editorial calendar
- Supporting the Digital Development Manager in the planning and delivery of innovative digital products, services and features for teams across the organisation in support of their strategic objectives.
- Working closely with the content and brand and design teams to ensure digital creative and content is integrated across the Marcomms roadmap.
- Sourcing, creating and producing a wide range of digital content including editing imagery, recording and editing audio and video content.
About You
We are looking for someone with proven experience of creating and managing digital content for different formats and channels and strong copywriting skills and editorial capability. You will be able to manage the content lifecycle, and a keen sense of brand awareness.
You will have
- Practical experience and understanding of both technical and content driven search engine optimisation.
- Excellent knowledge of web analytics reporting and analysis, particularly Google Analytics.
- Understanding of a user centred approach and how that is applied to content generation.
- Demonstrable knowledge of UX principles and tools and of W3C Web Content Accessibility Guidelines.
- Outstanding project management and consultancy skills.
Benefits include:
- Competitive pension.
- Life assurance (4 x annual salary).
- BUPA private health cover.
- Sickness Income Protection (50% of salary)
- 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan.
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Digital Content, Digital Content Creator, Digital Content Officer, Marketing, Marketing and Digital Content, Marketing and Content Coordinator, Marketing and Communications. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Clinical Research Coordinator
Permanent
Salary: £14,400 - £15,600 pro rata salary
21 Hours per week
About us: We are the Society for Endocrinology. We bring together the global endocrine community to share ideas and advance our discipline. As a membership organisation, we support scientists, clinicians and nurses who work with hormones throughout their careers. We also engage policy-makers, journalists, patients and the public with hormone science to encourage informed health decisions, and to demonstrate the value of endocrinology to the wider world.
About the role. We have an opportunity for a Clinical Research Coordinator to join our Clinical Programmes team and support our growing portfolio of clinical research studies. This role plays a key part in ensuring the smooth delivery of research studies, helping to drive progress and meet key milestones.
As Clinical Research Coordinator, you will be managing the day-to-day operational aspects of the research studies. You’ll act as a central point of contact, collaborating confidently with clinicians, nurses, patient groups and other stakeholders to ensure studies run efficiently and effectively. With a keen eye for detail, you’ll maintain accurate documentation and site files, ensuring readiness for audits and inspections.
About You. You bring experience, and/or proven know-how in clinical research coordination or research project management. You’re highly organised, able to juggle multiple priorities and thrive in a collaborative environment. Your strong written and verbal communication skills help you build effective working relationships with stakeholders and your tech-savviness and understanding of regulatory frameworks allow you to work confidently with study systems and processes.
We Welcome all Applicants. If you don’t meet every requirement listed in the job description, we still encourage you to apply. We are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work. If this role excites you, we’d love to hear from you.
For more information about us as an employer and the work we do, please visit the Society for Endocrinology website
Closing date for applications 18 April 2026
We bring together the global endocrine community to share ideas and advance hormone science and practice
The client requests no contact from agencies or media sales.
Location: NSC, London SE1
Contract: Full time, 1-year Fixed Term One Year (initially)
Salary: £35k + PRP (Performance Related Pay)
Closing Date: 1st May 2026
Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation.
You’ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential.
This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
About the role
This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes.
Responsibilities
· To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets
· To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships.
· To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners.
· To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence.
· To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories.
· To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these
· Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety
· To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show
· To research and monitor market trends, employer needs and competitor activity to inform business development strategy
Requirements
- Minimum 2 years’ experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets
- Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector
- Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders
- Strong commercial acumen and ability to identify, grow and convert new business opportunities
- Experience using CRM systems to monitor and report on business leads
- Knowledge of CPD training or workforce development
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The role of a programme coordinator is ensuring the smooth running of all student related events. This will include having a full understanding of all the SEO-London programmes; understanding the relevant industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events.
In turn this role will be responsible for using data to ensure the programme meets benchmark KPIs on attendance and demographics. In coordination with the programme manager will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students.
This role would be suited to individuals who are committed to SEO London mission, motivated to work with undergraduates and interested in learning about, and gaining experience in, charity management. We are looking for people who are passionate about representation and believe that background should not be a barrier to employment.
Responsibilities and Accountabilities
DAY TO DAY DELIVERY OF EVENTS
Responsible for the overall administration all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities page and weekly newsletter
STUDENT MANAGEMENT & QUERY HANDLING
Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London
- Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events
- Responsible for managing the programme inbox (where applicable)
- Responsible for identifying creative and innovative ways to connect, educate and train students.
- Provide oversight of cv support, screening, and recruitment preparation
- Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm
- Organise mentoring and buddying allocations
QUALITY ASSURANCE
Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes. Responsible for running reports to track and monitor events from the CRM
Person Specification
Skills and experience
We are looking for applicants who are:
- Looking to develop a career in charity and learn about charity programme management
- Motivated to work with undergraduates and enjoy interacting with large groups of people
- Have a working knowledge of the student lifecycle (both school and University)
- Strong understanding of employability skills required by students to be job market ready
You can showcase:
- Demonstrable communication and listening skills
- Ability to collaborate and work as part of a team
- Empathic approach to working with others
- A passion for our mission and the determination to help build the careers of others
You have some experience in some of the following skills or be willing to learn and develop them:
- Understanding or experience of marketing and comms
- Business writing skills
- Managing and analysing data
- Event coordination
- Good competency using Microsoft (Outlook, Word, Excel, PowerPoint, Teams)
- Strong organisation skills
Required qualifications
- University degree (any discipline), apprenticeship or relevant work or volunteering experience
We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training



We have an exciting new opportunity to join Icebreaker One as a Stakeholder Engagement Coordinator
About Icebreaker One
We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.
Our mission is to make data work harder to deliver net-zero outcomes.
The role
Contract: Permanent - ASAP
Location: Remote
Hours: Full time (Icebreaker One works a four-day week, Mon-Thurs)
Rate: Circa £28k
Core Responsibilities
-
Support the Account Manager in maintaining and progressing a pipeline of stakeholder and client relationships, ensuring consistent and timely communication
-
Attend client and partner meetings alongside (or on behalf of) the Account Manager; take live notes, capture actions and send clear follow-up summaries to stakeholders
-
Track delivery of all agreed actions with the Account Manager, flagging delays or issues proactively
-
Maintain and update IB1's CRM (Capsule) with accurate pipeline data, contact records, contract timelines and renewal deadlines and using it to prepare and update metrics as directed
-
Conduct research into prospective partners, sector organisations and funding opportunities across priority sectors to develop the sales pipeline development
-
Support the preparation of proposals, pitch materials, statements of work and contract documentation
-
Support community engagement, assisting in developing relationships, and other engagements
-
Assist in coordinating IB1's stakeholder engagement activities - including AGMs, webinars, roundtable events and community forums - in collaboration with the Membership and Communications teams
-
Help map and maintain IB1's stakeholder landscape across priority sectors, identifying gaps, opportunities and relevant networks
-
Socialise the IB1 Constellation among teams within strategic partner organisations, supporting wider awareness and participation in IB1's expert network
Supporting responsibilities
-
Maintain and improve Standard Operating Procedures for stakeholder outreach, meeting management and pipeline administration
-
Generate regular reports and pipeline summaries for the Account Manager and senior team
-
Use insight from ongoing stakeholder engagement to feed back into and improve internal account management processes and documents
-
Attend daily standups, Show & Tells and standing team meetings; contribute to a collaborative, open working culture
-
Inputting and supporting into Bids & Grants where requested including but not limited to:
-
Communicate potential bid opportunities with IB1 bids team
-
Updating trackers
-
Creation of bid document templates
-
Knowledge, Skills, Experience
Demonstrable experience of:
-
A minimum of 2 years demonstrable experience in a similar role
-
Excellent communication and writing skills
-
A proven track record of supporting communication with clients / key relationships
-
Highly organised and capable of managing time and tasks effectively
-
Engaging people one-to-one effectively online and in person
-
Ability to summarise findings so that they can be understood by non-experts
-
Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums
-
Using and applying Google Suite/Workspace, Slack, Zoom, social media and other tools for working remotely and in the open
-
The ability to work in a fast-paced, collaborative environment
Specifics, ideally some or all of the following:
-
An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies
-
An understanding of standards & licensing (e.g. Open, Shared, and Closed data)
-
An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)
Apply today
Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.
Applications must be received by 0900 (GMT), 2026-04-20
As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone
If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us
Full details and how to apply are available on our website
Our mission is to make data work harder to deliver net zero.
The client requests no contact from agencies or media sales.
Location: National Support Centre, London SE1
Contract: Full time, permanent
Salary: £40k
Closing Date: 1st May 2026
Marine Society have an exciting new role! Help us deliver and expand our core bursary and welfare services and support the needs of seafarers. You will manage our highly renowned Slater scholarship fund and other training bursaries, together with the Coming Ashore mentoring programme and careers advice and guidance resources.
You’ll be expected to have a good understanding of seafaring training and certification requirements and have experience of working in the not-for-profit sector. A background working in the maritime sector is helpful but not essential.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Bursary and Welfare Manager to join our team.
About the role
This new role is to manage the bursary and welfare services of Marine Society. This requires an in depth understanding of seafarer’s needs and the training and certification they require to progress in their careers, both at sea and ashore. The manager will also oversee wider aspects of careers information and guidance and assisting with fundraising activity
Responsibilities
· Assess and process all bursary applications, including Slater Scholarships, Worcester, Hanway and Green Skills bursaries against clearly defined eligibility criteria
· Authorise the award of financial bursaries and approve beneficiary claims and expenses
· Maximise the use bursary funding and ensure successful outcomes for beneficiaries
· Identify new bursary funding opportunities and devise bids in collaboration with the fundraising team
· Manage the bursary and Coming Ashore programme restricted funds. Monitor and report on expenditure and activity
· Manage the operation of the Coming Ashore mentoring programme and ensure its sustainability
· Produce statistical reports and analysis pertaining to bursaries and welfare services for internal and external stakeholders.
· Put in place and maintain online and physical resources that provide seafarers with information, advice and guidance and supports maritime career development.
· To lead the annual Matrix accreditation process
· Work with the Digital Marketing Coordinator to ensure the effective marketing of bursary and welfare provision through a range of media and ensure the website remains up to date and relevant to seafarer needs.
· Represent Marine Society on external committees and forums that relate to welfare, including Merchant Navy Welfare Board and Nautilus Slater Management Committee
Requirements
- Educated to degree level or equivalent professional qualifications/experience
- In depth knowledge and understanding of the training needs of UK and international seafarers including their welfare and certification routes within the maritime sector both at sea and ashore
- Experience of working as team leader or manager in the not-for-profit sector
- Experience of preparing and presenting reports to management team and funders as required
- Ability to use social media and press effectively to inform and promote seafarer welfare and professional development.
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
