Marketing Assistant Enterprise Development Jobs
QAC is a charity that runs a college, supported living (known as Independence Plus) and community services for young adults with learning difficulties and disabilities.
The College has been at its current location since 1903. Our original purpose was to provide education for young people who were blind or visually impaired. Today, in addition to supporting people who have a visual impairment, we offer education, support and guidance for students on the autism spectrum, those with moderate to severe learning difficulties, and students with physical and other disabilities. We have a large, skilled and diverse staff team who can meet a diverse range of student needs. As QAC has grown, we now have new educational and learning sites. As well as the more well-known campus in Harborne, there is the QAC Pinewood campus (dedicated to employment progression) in nearby Woodgate valley and in addition, QAC Umberslade campus (dedicated to horticulture and outdoor learning), in nearby Selly Oak. QAC offers a broad range of study programmes that are tailored to ensure each student receives the educational, therapeutic and support services that they require, helping them achieve their aspirations for adult life.
Our supported living programmes (Independent Plus) and Community Services offers support after leaving college and to those from within the local community. The marketing and communications team is responsible for marketing QAC services with the main focus being on student recruitment. Following a recent re-brand, the post holder will also be integral in ensuring an efficient and effective roll out of the new branding.
QAC also has an enterprise arm consisting of Sight Village (a touring exhibition supporting those with sight loss), All Formats (a transcription service) and Carbon Fibre Canes. These are all supported by the Marketing and Communications Team.
Position: Marketing and Communication Manager
Reporting to: Head of Income Generation
Location: Queen Alexandra College, Harbourne
Hours: 37 hours per week for 52 weeks per annum
Salary: £35,885-£40,256
Joining our supportive team, you will have the opportunity to:
- Make a difference to the educational experience of young people
- Be a voice for students and staff in specialist education
- Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence
- Develop your own skills, aspirations and progress your career.
Our benefits include;
- Access to on site car parking
- Use of QAC Fitness Centre (subject to opening hours)
- Cycle to Work Scheme (Salary Sacrifice)
- 24/7 Employee Assistance Programme Helpline (BHSF)
- Access to Education Support Free Helpline for Teachers & Education Staff
- Mental Health First Aiders
- BHSF Benefits Package including Healthcare Plans, discounted shopping/services
- Annual Flu vaccination/voucher
- Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
- Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off
- 5% discount on National Express West Midlands bus passes
- Health and Wellbeing Services (Occupational Health/Counselling)
- Free Tea/Coffee and Staff Room facilities
- Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
- Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
- Support for training/ CPD (either by way of study leave and/or funding)
- Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.
The client requests no contact from agencies or media sales.
Job title: Head of Development, The Social Change Nest
Location: Hybrid/attendance at Kings Cross office, London 2days/week minimum
Reporting To: CEO
Contract: Full time, permanent
Salary: £40,000-£50,000
Date Closes: Friday 31st May
Role Purpose:
This is a great opportunity to make a significant impact on hundreds of civil society, social movements and community groups around the world, driving funding to where it is needed most. The Head of Development will join the central team, reporting to the CEO and will be responsible for forging relationships with funders, as well as identifying opportunities to engage with local community groups.
They will share the Social Change Nest’s ambitions to transform funding for grass roots organisations and coalitions by reimagining fundraising, removing structural barriers and encouraging institutional funders to support community interests. They will oversee the Marketing, Communications & Development Assistant and one other team member and will collaborate with Risk, Compliance and the Innovation Managers. This is a busy and exhilarating role with opportunity to grow and develop. We are planning to increase the size of the team over the next year.
About The Social Change Nest
At The Social Change Nest, we’re radically transforming the funding landscape. We nurture grassroots groups and enable funders to support frontline social action by offering fiscal hosting, grant management, grant distribution and fund management services. We currently support over 500 community groups across the UK and abroad addressing climate to housing, wellbeing and animal rights. We are pioneering fiscal hosting in the UK and have distributed grants to groups that otherwise would not have had access to the opportunity. Since our inception we have ensured over £23m has got safely into the hands that need it.
We have a 5 year strategy for scaling, innovating and supporting more civil society both in the UK and abroad. Over the next 12 months we are aiming to raise a significant capital investment, secure our income streams, launch 2 new game changing products and expand into Europe.
The Social Change Nest is part of the Social Change Group. As a group we have been certified as a BCorp business, Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years. Underpinned by our values of collaboration, curiosity, courage, and creativity we believe relationships are the glue that holds us all together and we are proud of our culture.
You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.
Key Responsibilities:
- Build strong rapport with clients and community groups to ensure effective implementation of our strategy, supporting the team responsible for project delivery.
- Identify and secure new funding opportunities with clients, creating tailored proposals to appeal to funder appetite and needs.
- Oversee and contribute to external communications and marketing campaigns.
- Oversee the business development pipeline, ensuring its effectiveness and alignment with our strategic goals.
- Deliver high-quality bid proposals and pitch documents to support business growth.
- Develop and implement client management and engagement strategies, including our philanthropic networks, enhancing operational relationships and value.
- Grow new strategic partnerships with civil society and local community groups and identify their funding requirements, ensuring optimum communication with those grass roots groups.
- Analyse and present HubSpot data to inform strategic decisions and refine our offering.
- Manage budgeting processes and prepare essential documentation for pitches and contracts.
- Be an ambassador for the Social Change Nest, representing the business at industry conferences, events and workshops and grow strategic partnerships.
- Champion the maintenance and improvement of our CRM system, ensuring accuracy and efficiency.
- Line manage 2 team members; Marketing, Communications & Development Assistant and one other
Skills and Experience:
Essential:
- 4-5 years in a business development, sales or client facing role.
- Proven business development expertise with a track record of winning new business and able to apply these skills to enhance our business development strategies.
- Able to use your knowledge and skills to identify and seize opportunities for growth through partnerships, projects and clients.
- A solid understanding of the philanthropic and grant-making sectors in order to enrich our strategies and client interactions.
- Numerate and adept at analysing data to derive insights that guide business planning and strategy.
- Outstanding customer service skills, both proactive and reactive. Your reliability, trustworthiness, and ability to respond to our clients’ needs set you apart.
- Excellent pitch and bid-writing skills with an ability to craft compelling proposals that resonate with our target audience, including design and pricing.
- Capable of anticipating and evaluating the potential risks and returns of projects and able to assess risk as part of the process.
- Experience of managing complex work strands and coordinating across different teams demonstrating your leadership skills and strategic awareness.
- Excellent interpersonal skills and a confident communicator. You excel in bringing people together to achieve shared objectives.
- An advocate of Diversity, Equity, and Inclusion.
Desirable:
- A good understanding of the philanthropic and grant-making sectors in the UK, Europe and the USA
- Experience of accessing responsible finance opportunities for charities or social enterprises
- A demonstrable commitment to serving under represented groups in the UK or abroad.
Job Title: Personal Assistant to the Dean
Reports to: Dean of Southwark
Key Relationships: Dean of Southwark, Cathedral Clergy, COO, Chapter Members, Chapter Committee Members, Senior Management Team
Start date: Immediate
Salary: £18,600 per annum (£31,000 FTE)
Hours of work: 21 hours per week (excluding lunch breaks). Some flexibility will be required to allow attendance at evening meetings and events.
How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below, by Tuesday 11th June 2024 at 8am.
Interviews: Week commencing Monday 17th June
Role Purpose
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
This is a key role at Southwark Cathedral supporting the Dean. This secretarial role will primarily feature management of a busy personal diary, correspondence and broader administrative support for the Dean in his capacity as Dean of Southwark, Chair of Chapter and CEO of the Cathedral.
Main Duties and Responsibilities
- Lead the coordination, preparation, planning and follow up for the Dean’s briefing for and attendance at meetings associated with the governance of the Cathedral including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises. This will include research and assisting in the drafting and review of papers for such meetings, but minute taking will not usually be required (but may be requested from time to time in liaison with members of staff usually responsible for the minutes);
- Support the Dean in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with neighbours, commercial partners, professional advisers and other third-party organisations relating to the Dean’s work;
- Prepare the Dean’s weekly diary file, including the preparation of any meeting papers or briefs for the week ahead;
- Manage the Dean’s diary: including making appointments, arranging meetings, scheduling preaching and other liturgical arrangements, programming annual schedules (such as Bishops Staff Meetings, chaplaincy and wider public commitments) - keeping Outlook diaries up to date with any changes and making travel arrangements;
- Support other members of the clergy team with administration tasks as requested;
- Set up key meetings including room set up and refreshment provision as required;
- Assist the Dean with the processing of their expenses;
- Work with the Governance & Committees Manager on Gifts Registry declarations for the Dean;
- Provide administrative support to bodies the Dean chairs, e.g. Southwark Cathedral Development Trust, the Deans Fund and other Cathedral-associated bodies;
- Draft briefs and reports for the Dean;
- Draft, file and send outgoing correspondence on the Dean’s behalf and process incoming correspondence;
- Interact with the Cathedral database in support of the Dean’s work;
- Provide general administrative assistance in the context of a busy office;
- Respond to / forward on general email enquiries received from the Cathedral website;
- Promote the mission, purpose and values of the Cathedral;
- Ensure that the highest standards of professional performance are maintained, and ensure professional skills are regularly updated through participation in training and development activities.
The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
Person Specification (E = Essential / D = Desirable)
Skills/Aptitudes
- Excellent verbal communication skills, including a friendly and efficient phone manner (E)
- Excellent interpersonal skills and an ability to communicate with a wide range of stakeholders (E)
- Proven strong writing skills (E)
- Able to draft agendas and papers from an outline brief (E)
- Proven ability to manage the formal processes of meetings, in a proactive way (E)
- Full proficiency with MS Office, including Outlook, Word, Excel and PowerPoint (E)
- Good organisation skills in the naming and storing of formal documents (E)
Knowledge/Experience
- Understanding of the Church of England, its structures and liturgy (E)
- Experience of working with and administering databases, summarising information in an easy to understand format (E)
- Experience of diary management (E)
- Some experience of minute-taking and producing summaries of outcomes and actions resulting from meetings would be beneficial (D)
Personal Attributes
- Ability to prioritise (E)
- Highly organised, able to work to deadlines (E)
- Able to maintain confidentiality at all times (E)
- Proactive problem solver (E)
- Flexible and cooperative team player (E)
- Self-motivated and able to work without close supervision (E)
- Demonstrates empathy for the vision, mission and values of Southwark Cathedral (E)
Southwark Cathedral believes in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment
Terms and Conditions
Working Hours
The working hours shall be 21 hours per week (exclusive of meal breaks), usually over three days. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.
Annual Leave
20.5 days per annum including statutory bank holidays, with an additional 5 days (pro-rata) after 10 years’ service.
Probation
The appointment is subject to the satisfactory completion of a six-month probationary period.
Season Ticket Loan
Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.
Pension
The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.
Working Expenses
Reasonable out of pocket expenses will be reimbursed.
Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification, by Tuesday 11th June 2024 at 8am.
The client requests no contact from agencies or media sales.
About BRAC
Founded in Bangladesh in 1972, BRAC is an international development organisation that today partners with over 100 million people living with inequality and poverty. Best known for our community-led, holistic approach that delivers long-term impact at scale, BRAC works with communities in marginalised situations, hard-to-reach areas and post-disaster settings across Asia and Africa, with a particular focus on women and children. We innovate and create impact through social development programmes, social enterprises, humanitarian response, a bank and a university.
BRAC’s European office supports BRAC’s work through fundraising and communications, building impactful, long-term relationships with partners, and engaging with policymakers and practitioners to tackle extreme poverty.
Overview of the role
The Executive & HR Assistant plays a vital role in ensuring that BRAC’s office in Europe operates efficiently and effectively to deliver its mission to support BRAC’s work. It is a broad role encompassing administrative, human resources, team internal comms, and governance support to the London office, reporting directly to the Executive Director but also working very closely with the wider senior management team and our board of trustees.
The European office is a small, dynamic and enthusiastic team, whilst very much part of the larger global BRAC family of organisations. This is a particularly exciting time as we embark on a new strategy to build our presence across Europe in support of BRAC’s global ambition to create opportunities for over 250 million people by 2030.
The position is ideal for an accomplished, highly organised candidate who is comfortable with a flexible, varied workload and brings a positive, can-do spirit. The candidate will be at ease dealing with colleagues from around the world, as well as staff and trustees at all levels of the London office. They will share our strong sense of pride in working for a successful INGO which is led from the Global South and committed to doing international development differently.
The client requests no contact from agencies or media sales.
Cook for Good is a not-for-profit organisation which combines corporate team building with social responsibility, for the benefit of everyone involved. They've created a model for tackling food poverty and social isolation, which they're putting into practice on a social housing estate in Kings Cross.
Job title: Sales and Event Booking Coordinator
Location: Working from home and occasionally on site at King's Cross.
Grade and salary: £28,000-£32,000 FTE subject to experience
Hours: 3 to 4 days a week (can be full time for exceptional candidates)
Contract type: Permanent
Context and Responsibilities within this role:
Cook for Good is about to move into their third year of operating. They have grown quickly from a start up to a high profile social enterprise. Initially most of their corporate sales and partnership revenue was generated organically, driven by their founders' networks. In this role you will work closely with C4G's Corporate Partnership Manager and Events Director to support all in-bound sales enquiries for their corporate team building events and convert to bookings.
* You will support the business development team in dealing with enquiries from leads they generate as well as liaising with existing clients.
* You will also support the Events team to co-ordinate the booking of events and liaising with corporate clients in both the lead in and follow up to an event.
* Organise and occasionally host show rounds for prospective clients.
* Occasional research to identify new prospects and circulate sales information where required to support Corporate Partnership Manager and Marketing Manager
* Ad hoc support on social media updates (LinkedIn and Instagram) to promote Cook for Good through client and wider networks
They are now looking for:
* Ability to communicate, inspire and engage well with a wide range of stakeholders and prospective clients
* Experience of using a CRM system and ensuring timely and accurate reporting on sales pipelines, targets and key account status
* Excellent interpersonal, planning and organisational skills with great attention to detail supported by strong system administration.
* Self-motivated and able to work with minimal supervision.
* Ability to work with a diverse range of people in an inclusive way.
If you would like to have a chat to learn more about this role and to receive a full job description please contact Hannah at Harris Hill on [email protected] or call her on 020 7820 7331.
The role closes on the 31 st May at 9am. Please reach out to learn more. Interviews will be held in June dates TBC.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FareShare Go
Customer Support Executive
Reporting to: Customer Manager
Location: Sheffield
Contract: Permanent
Hours: Full time, 35 hours a week
Salary: £22,495-£23,170
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
As the UK’s national network of charitable food redistributors. We believe that no good food should go to waste. We redistribute surplus food to charities that turn it into meals. We are doers. We are a community. We change lives
We have an excellent opportunity to join FareShare and if you feel that you would like to make a difference this may be the role for you.
About FareShare Go
FareShare and the Irish social enterprise FoodCloud have been working together since 2016 in a partnership designed to help UK retailers address the issue of edible surplus food they may have within their stores. This innovative partnership, known as FareShare Go, brings together a technology platform and FareShare’s knowledge of the UK charity food redistribution market. Using technological solutions, we connect charities with edible surplus foods from several major retail and restaurant partners across the country.
FareShare’s Strategy and Vision
Our Purpose: We are doers. We are a community. We change lives.
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it is only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
The Customer Support Executive role is responsible for assisting both internal and external stakeholders through out every action taken. This role is required to have in depth knowledge of all FareShare Go, and FareShare Uk’s policies and procedures, our various systems and platforms, excellent communication and analytical skills and a can-do attitude. The Customer Support Executive is the face of FareShare to our partner organisations, answering inbound queries to identify not only the issue but the root cause of the problem, and are responsible for seeing this through until the underlying cause has either been resolved or escalated to a stakeholder to investigate. This role goes beyond looking at these issues on a case-by-case basis, being responsible for highlighting trends across the issues that come across the support teams' desk to identify overarching themes and suggesting improvements to address these. Relationship management underpins every action carried out throughout the day, be it customer, stakeholder, or colleague facing to ensure that we are providing the best possible service we can. This can take many forms, from complaint handling with our customers when there is a retailer issue, expectation management when there is a customer misunderstanding, conflict resolution between our customers and/or retailers, to ensuring that all our records are detailed, up to date and inclusive of all information needed for our colleagues to carry out their role. This team sets the standard for customer support for FareShare, acting as brand ambassadors whilst advocating for our charities and retailers alike to ensure that we achieve our mission of ensuring that suitable food reaches our communities by supporting our community partners who tackle the causes behind the symptoms of food poverty in the United Kingdom.
Main areas of responsibility
Resolving support issues
- Working with our charities to maintain seamless high quality support, including solving issues as they arise, and escalating to appropriate stakeholders.
Charity compliance
- Managing all charity compliance workstreams for one of four FSGo Regions through effective reporting, analysis, communication and intervention with charities to achieve agreed KPIs
Effective use of CRM
- Understanding and using a Customer Relationship Management system to support all charities, by maintaining up to date records on all charities and scheduled donations.
Supporting regional teams
- Working closely with our regional field teams to transition charities from initial to ongoing support, supporting their engagement and retention work with collecting charities.
Stakeholder support
- Working with the data support team to identify support trends, by analysing performance, gauging satisfaction and proactively escalating key issues.
- Working closely with our retailer partners and tech supplier to resolve issues and action requests.
Charity Recruitment and lead Generation
- Make charity eligibility assessments and understand their need and capacity for surplus food, in order to maximise the volume of food donated.
- Assisting with rollouts to new retailers, proof-of-concept and trial initiatives.
Person specification
Essential Criteria
- Excellent communication skills
- Excellent analytical skills
- Be an empathetic team player
- Be able to efficiently manage your own time
- Have strong relationship building skills
- Be organised, with a proven track record of achieving quality results
- Be able to manage and control data and information
- Have a proven ability to create links across teams to share best practices
- Be flexible about your working arrangements as the role may involve travel to other areas of the UK
Desirable Criteria
- Knowledgeable with CRM platforms, especially Salesforce
- Experience using PowerBi reporting
- Independent and innovative, creative thinkers
- Have a strong career history doing similar roles in any sector.
- Understanding of the ‘not for profit’ sector.
- Previous experience of working with food waste in an academic or professional setting is advantageous.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan