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Job Title: Individual Giving Officer

• Department: Fundraising

• Reports to: Head of Fundraising

• Responsible for: Individual Giving 

• Working Hours: 23.25 hours per week. 15-month contract

1. Purpose of the Role

• Working with the Head of Fundraising develop programmes for the recruitment and retention of individual supporters.

• Maximise income across channels including direct mail, email, social media. Working with other team members to deliver this.

• Grow income stream from individual giving products such as appeals, raffles, lotteries and other individual giving products, such as our Pet Pen Sponsorship.

• Develop budgets and business plans and contribute to fundraising strategy. 

• Manage and optimise supporter experience for retention, engagement, and cross-marketing. 

• Analyse appeal results for continual improvement.

2. Principle Tasks

• Oversee the annual individual giving fundraising calendar and campaigns from start to finish.

• Plan and manage direct marketing and digital appeals, including supplier coordination.

• Conduct market research and maintain awareness of trends to inform innovation.

• Prepare budgets and monitor performance.

• Develop donor recruitment campaigns.

• Develop supporter journeys.

• Develop warm programmes.

• Write fundraising copy, providing guidance on design to artworkers. Work with local studio artists and internal staff to produce final materials.

• Coordinate with PR, comms, and other departments on campaign messaging and execution.

• Analyse campaign performance and produce evaluation insights.

• Ensure compliance with GDPR, Data Protection law, DMA, and fundraising codes of practice. 

3. Knowledge, Skills & Experience

• Essential:

o Direct marketing and digital fundraising experience.

o CRM usage for data extract and reporting.

o Data management.

o Campaign brief writing.

o Fundraising copywriting ability.

o An understanding of effective fundraising design.

o Knowledge of effective appeals, charity gaming, donor stewardship, and individual giving products.

o Supporter acquisition, retention and development.

o GDPR.

4. Competencies

• Planning and decision-making skills.

• Creativity and forward-thinking.

• Task focus, prioritisation, and problem-solving.

• Collaboration with team.

• Project management.

• Excellent Microsoft package skills.

• Strong written/verbal communication and analytical skills.

5. Additional Info

• Willingness to occasionally work evenings or weekends if needed as part of the wider Fundraising team activities. 

• Driving licence.

• Work in office 3 days per week. Some home working will be allowed as needed.

£34,972 pa (working a minimum of 40% across each month at our London Headquarters)

London, SE5 8FJ – agile working

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

At The Salvation Army, we’re passionate about inspiring new supporters to join our mission of transforming lives. In this key role within the Individual Giving team, you’ll help deliver year-round, multi-channel donor acquisition campaigns and develop innovative new ways for people to support our work outside of the busy Christmas period.

Key responsibilities: You’ll manage campaigns across online and offline media, lead on innovation projects, and work with colleagues and agencies to deliver compelling creative and seamless supporter journeys. You’ll also monitor budgets, analyse performance, and ensure all activity meets fundraising regulations and best practice.

To be successful in this role you will have;

• Strong experience in supporter acquisition or direct marketing
• Excellent project management and analytical skills and confidence working with agencies and data.
• A clear communicator with strong organisation skills

In addition, you’ll be motivated by fundraising and empathic with The Salvation Army’s Christian ethos and values.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.

Closing date: 13th November 2025 at 23.59pm. We will be reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged.

In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. 

Appointment subject to satisfactory references and proof of right to work in the UK. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Job Purpose

Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.

This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.

We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.

As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.

Key Responsibilities

• Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
• Play a pivotal role in shaping the organisation's data and digital strategy.
• Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
• Take full ownership of the Gravity Forms to Donorfy Custom API integration.
• Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
• Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
• Possess a strong understanding of frontend and backend web technologies

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

We’re looking for an ambitious and experienced Senior PR Officer to help plan and deliver engaging internal and external communication campaigns to support the delivery of our charities' strategies and income goals. 

This is a hands-on role and requires the skills needed to work in a fast-paced environment. The successful candidate should have a flair for storytelling with the ability deliver the charities' messages and demonstrate their impact though audience-specific content across traditional and social media channels, in written, video, graphic-led formats. 

If you’re excited by the opportunity to help increase overall public awareness of our two charities, including the difference we are making for women, sick kids and their families, we’d love to hear from you. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 9 November 2025. Interviews will be held on Wednesday 26 November 2025.

Salary: £45,000
Contract: Permanent – Full Time
Location: London (Hybrid – 2 days per week in office)
Closing Date: 24^th October
Benefits: 28 days annual leave (plus bank holidays), up to 9% pension contribution, wellness and professional development support

Are you ready to lead a transformative legacy programme from the ground up? We’re recruiting for a Legacy Manager to join a forward-thinking health-focused organisation. This is a unique opportunity to shape a new legacy strategy, grow a £1m income stream and embed legacy giving into the organisation’s culture.

In this pivotal role, you’ll:

• Design and implement a comprehensive legacy strategy
• Develop engaging marketing campaigns to inspire legacy support
• Build and nurture relationships with legacy pledgers and prospects
• Collaborate with an external administrator to manage legacy income and ensure excellent stewardship

What we’re looking for:

• Proven experience in legacy fundraising and marketing
• Excellent communication and relationship-building skills
• Strategic thinker with budget management expertise and a results-driven mindset

For an informal chat about the role, please contact Emma.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We’re committed to equity and inclusion across the sector and take a relationship-led approach to matching candidates with meaningful roles. Learn more about our diversity pledge on our website.

Please note: If we receive a high volume of applications, the organisation may close the recruitment process early.

To discuss this opportunity further, please quote reference 2730EI
 

Windmill Hill City Farm is an established community hub in central Bristol supporting local people to live active, healthy and fulfilling lives. The farm has over 200,000 visits each year, a life-changing health and social care volunteering programme, a well-respected outdoor learning programme as well as an award-winning café and bustling day-care nursery.

A new opportunity has become available for an experienced Individual Giving Officer to join the Fundraising team in our Central Services department. The role is responsible for shaping and leading the individual giving fundraising programme, raising vital income to continue the charity’s education, health and social care work, develop the site and keep the farm gates open for the community.

You’ll be responsible for using your fundraising experience to develop the individual giving strategy, delivering inspiring, data-driven campaigns and working towards financial targets. As a highly motivated person, you’ll thrive having the independence to design your own programme of work, experimenting with innovative fundraising techniques and increasing the charity’s income from individual giving to really make a difference to the lives of local people.

The Data & Research Manager plays a key role in Youth Futures Foundation’s Impact and Evidence team, helping us understand and address youth unemployment in England.

The postholder will lead on managing our data infrastructure including our flagship youth labour market dashboard and contribute to the design, commissioning, and delivery of high-quality quantitative research and analysis.

They will combine strong technical skills with the ability to communicate data-driven insights clearly to internal and external audiences, influencing policy and practice to improve employment outcomes for young people.

Key Responsibilities include:

• Managing the design, commissioning and delivery of economic, quantitative social research and data analysis projects using a wide range of methods, including primary and secondary data analysis, and evidence reviews
• Critically reviewing research proposals, manage contracts and budgets, and ensure high quality outputs
• Developing evidence tools, gap maps and frameworks to address youth unemployment, and identify and prioritise evidence gaps to meet stakeholder needs
• Building and maintaining strong relationships with a range of external partners.

For a full role description and person spec, please download our recruitment pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Aim and influence

· Assist the manager to achieve weekly/ annual sales and profit targets for each shop.

· To assist in managing the day to day running of the shops staff and volunteers with the aim maximising sales and controlling shop expenses to support SCT’s mission.

· Work within SCT values

 Other key details

· A 5-day flexible working pattern, including weekends and bank holidays

·Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.

·May need to work in other shops within London if occasionally required.

· Attend and undertake any relevant training workshops, events or meetings as required.

·A satisfactory Basic Disclosure from the Disclosure Barring Service is required for this role.

The main focus of the role is to secure income for large-scale capital investment at Stanley Arts; alongside developing and maintaining relationships with statutory funders and trusts who maysupport programming and core running costs of the
building. Funding bodies will include Arts Council England, the National Lottery Heritage Fund and other voluntary sources, predominantly trusts and foundations.

The Development Manager will play a central role in securing income for Stanley Arts through two key areas:

1) Overseeing fundraising across trusts, foundations, statutory funders, corporate partners, and individual donors to support programming and core running costs.

2) Developing and delivering a major fundraising campaign to raise funds for a large-scale capital investment in Stanley Art’s future.

As a member of the Senior Leadership Team, the Development Manager will help shape the organisation’s strategic direction and ensure fundraising is embedded across the organisation. They will lead on individual giving and donor development, alongside capital, trust, and foundation fundraising.

Reporting to the Artistic Director/CEO, the Development Manager will line-manage and collaborate with the freelance Fundraiser, and work closely with the General Manager and Data & Insights Officer to ensure effective bid writing, relationship management, and reporting.

Experience & Knowledge
- Minimum of 3–5 years’ experience in a fundraising/development role, preferably 
within arts, heritage, or cultural organisations.
- Experience of individual giving programmes, including donor cultivation, 
stewardship, and retention.
- Proven track record of successful major funding applications to trusts, foundations, 
statutory bodies, and corporate funders.
- Knowledge of fundraising regulations, best practice, and ethical standards.
- Understanding of the role of fundraising in supporting organisational growth.

- Passion for arts, heritage, or cultural sectors.
- High levels of integrity and professionalism.
- Strong organisational skills, ability to prioritise competing tasks and meet deadlines
- Commitment to access, diversity, equity, and inclusion.
- Commitment to environmental sustainability 

The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation. 

Role: Digital Acquisition Advisor 
The Digital Acquisition Advisor will take the lead in planning, delivering, and optimising paid search campaigns (across Google and Microsoft) and paid social activity, with a particular emphasis on Meta platforms, to advance Christian Aid’s mission. Leveraging your expertise in digital strategy and performance marketing, you’ll work closely with the Digital Marketing Manager to run data-informed campaigns that drive supporter acquisition and increase income.
You’ll be responsible for setting performance targets, managing budgets, and using analytics to continually improve campaign effectiveness. Around 80% of campaign delivery will be managed in-house, with the remaining 20% delivered through external partners — all under your direction to ensure alignment with strategic objectives and high standards.
This role plays a key part in Christian Aid’s digital growth, focused on delivering tangible results and maximising return on investment across all paid channels.

What’s on offer:

Permanent 
Based: London (£50,614) or Cardiff/ Warrington/ Edinburgh ( £45,732)
Permanent/ Hybrid with a minimum of 2 days/ week in office 

The role:

• Lead the end-to-end management of paid search and paid social campaigns, overseeing briefing, planning, creative development, budgeting, execution, and reporting across multiple platforms.
• Oversee day-to-day digital marketing operations across all paid channels, including Meta, TikTok, affiliate networks, and YouTube. Responsibilities include updating creatives, optimizing bid strategies, and producing in-depth performance reports.
• Execute paid search campaigns on Google and Microsoft Ads using a variety of formats, such as Standard Search, Performance Max, and Shopping campaigns—ensuring timely delivery and budget adherence.
• Manage the Google Grants account to maintain strong visibility across Christian Aid’s key focus areas.
• Collaborate with the Digital Marketing Manager to design and implement a robust digital acquisition strategy aimed at driving user growth and increasing revenue.
•  

About you:

• • Proven ability to take a long-term, strategic view of paid channels, leading and influencing key decisions around budget allocation and overall campaign direction.
• • Skilled in providing strategic recommendations that optimise performance and deliver measurable, high-impact results.
  • Proven expertise in managing and optimising paid social campaigns (Meta Ads, YouTube, TikTok, etc.) with at least three years of experience, either in-house or on the agency side, leveraging advanced targeting techniques such as custom and lookalike audiences.
  •  Proven expertise in managing and optimising paid search campaigns across Google Ads and Microsoft Advertising, including Google Grants accounts, with over three years of experience in-house or agency-side. Skilled in applying tactics such as keyword intent targeting, audience segmentation, comprehensive testing frameworks, and automated bidding strategies.
  •  Hands-on experience with ads creation using creative tools such as Canva and Photoshop and collaborating with creative agencies to develop compelling ad creatives for acquisition campaigns

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Interviews happening on rolling basis, please apply ASAP

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Do you want to help millions of women in some of the world’s poorest countries succeed as entrepreneurs and work their own way out of poverty?

QuarterFive are delighted to be supporting Hand in Hand International in their search for a Philanthropy and Partnerships Officer (Corporate Partnerships). Since 2003, from Afghanistan to Zimbabwe, Hand in Hand International have helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change, some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.

Achievements (so far) include:

• 9.2 million new and improved jobs
• +93% average increase in monthly income
• 84% of women with the power to make decisions in their lives

As Partnerships and Philanthropy Officer (Corporate Partnerships), you will join their award-winning fundraising team - a team of eight, including a Head of Philanthropy and Corporate Partnerships, three Philanthropy Partnerships Managers, two Philanthropy Officers and a Philanthropy and Corporate Assistant.

This is a corprorate partnerships focused Philanthropy & Partnerships Officer role, ideal for someone skilled in business development and relationship management who is passionate about driving social impact through strategic partnerships. You will work with a diverse range of companies — from global brands and corporate foundations to purpose-led SMEs — helping to deliver mutually beneficial partnerships that raise both income and profile for Hand in Hand International.

As Partnerships and Philanthropy Officer (Corporate Partnerships), you will:

• Manage and grow a portfolio of corporate partners, corporate foundations, and institutional organisations
• Support the expansion of new, high-value strategic partnerships
• Help develop and deliver the organisation’s Cause-Related Marketing (CRM) product to raise both revenue and brand visibility
• Identify, cultivate and secure new business opportunities through proactive outreach and networking
• Contribute to the corporate team target of $3.2 million and the overall PCP team target of $7.1 million
• Collaborate with programme teams to develop tailored, impact-led proposals and partnership pitches
• Steward existing corporate partners to deepen engagement and ensure mutual value
• Build strong, strategic relationships with corporate stakeholders at all levels

Ideal skills and experience:

• At least 1 year of experience in corporate partnerships, business development, or major donor fundraising
• Proven ability to secure new partnerships and deliver tangible income results
• Track record of managing and growing six-figure relationships or accounts
• Strong negotiation and relationship-building skills, confident engaging with senior stakeholders across sectors
• Creative thinker with a strategic mindset and ability to align business objectives with social impact
• Excellent written and verbal communication skills, adept at developing compelling proposals and pitches
• Highly organised, detail-oriented, and results-focused

Employee benefits include: 

• 26 days a year annual leave, plus bank holidays, increasing after two years’ service by a day per year up to 30 days a year
• Employer pension contribution of 6.5%
• Hand in Hand is committed to financially empowering families and breaking down restrictive gender stereotypes. They offer employees parental leave at 20
  weeks’ full pay or equivalent to new mothers or primary caregivers and 13 weeks’ full pay or equivalent to new fathers or secondary caregivers (this also applies for adoption and surrogacy)
• Five days paid dependents leave per year
• International travel: Visiting their programmes and meeting the entrepreneurs they support is one of the most exciting and rewarding parts of working for Hand in Hand
• Gym stipend: Hand in Hand provide a monthly contribution towards gym membership / fitness or wellbeing activities
• Flexible working: Hand in Hand offer home working as standard on Mondays and Fridays
• Flexible start time between 8am–10am
• Positive, inclusive culture: Being an employer of choice is one of Hand in Hand’s six strategic goals. They aim to have an 80% recommender score (measured via a yearly staff survey). They believe diversity drives innovation and excellence and aim to recruit 33% of all new roles from groups that are traditionally underrepresented in the charity sector.

Department/School: Campaigns and Alumni Relations

Contract type: 12-month contact / Hybrid / Flexible options considered

Overview

The Campaigns and Alumni Relations Office (CAR) at the University of Sheffield is dedicated to inspiring alumni (former students) to make philanthropic gifts, as well as giving their time and expertise. A donation to the University of Sheffield can change lives, from supporting students in financial need to furthering world-leading research.

As part of CAR, the Individual Giving team encourages people to make gifts of up to £10,000 using a data-driven approach and a range of communication channels. We’re looking for a skilful communicator and project manager to join us.

The Individual Giving Manager will deliver a multi-channel fundraising strategy to encourage people to give at ‘mid-value’ level (£1,000-£10,000 each year) through direct mail and digital fundraising You’ll also support the wider team by project managing mass fundraising appeals that solicit gifts of all sizes by direct mail and email.

You’ll also be responsible for producing stewardship communications, including reports, that thank donors giving over £1,000.

Main duties and responsibilities

• Deliver a multi-channel fundraising strategy to encourage people to give at ‘mid-value’ level (£1,000-£10,000 each year) through direct mail and digital fundraising.
• Manage and build an active portfolio of individuals capable of making mid-value gifts, engaging this group with tailored communications.
• Make direct asks for donations to priority projects at the University. Current appeals include student scholarships, student hardship funds and medical research.
• Project manage direct response fundraising appeals that ask for gifts at all levels (including cash gifts under £1,000 and regular gifts by direct debit) and ensure appeals deliver a strong return on investment.
• Across all fundraising activities, manage relationships with external and internal agencies and internal teams that support your work. Develop clear project plans and briefs, as well as ensuring projects are delivered on time and to budget.
• Deliver against individual and shared fundraising targets to help the Individual Giving team raise up to £1 million ‘cash in’ per year.
• Ensure ‘mid-value’ donors are stewarded through a programme of activities, including reports, that demonstrate the impact of their support and inspire repeat giving.
• Utilise data insight and audience knowledge to segment and personalise communications for priority groups, including preparing spreadsheets of data for appeals. 
• Work closely with other fundraisers within CAR to move individuals through the donation pipeline in order to grow and uplift gifts.
• Ensure that gifts are solicited and accepted in line with the University’s ethical policies.
• Maintain accurate records of relationships and ensure information gathered is available to other members of Campaigns & Alumni Relations.
• Stay on top of best practice in fundraising and promote excellence in fundraising  across the CAR office.
• Carry out other duties, commensurate with the grade and remit of the post.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Essential criteria

• Experience in fundraising, direct response marketing or creative communications (assessed at application / interview)
• Knowledge of the principles of fundraising and a genuine belief in the transformative power of philanthropy in Higher Education (assessed at application / interview)
• Ability to influence, negotiate and persuade with highly developed written and verbal communication skills (assessed at application / interview)
• Experience working with external and internal stakeholders, to deliver print communications (assessed at application / interview)
• Experience and success in managing delivery of creative content and engagement touchpoints (assessed at application / interview / task)
• Ability to deliver an outstanding donor experience whilst acting as an ambassador for the University (assessed at application / interview)
• An understanding of the importance of audience segmentation and the ability to manipulate data in order to deliver personalised appeals (assessed at application / interview)
• Demonstrate the highest level of diplomacy, discretion and integrity when dealing with all aspects of fundraising (assessed at application / interview)
• Ability to deploy a range of fundraising methods to solicit donations as well as thank donors (e.g. direct mail and  email) (assessed at application / interview / task)
• Ability to manage multiple projects at once, produce clear briefs, delegate tasks and meet deadlines (assessed at application / interview)

Desirable criteria

• Experience of line management or coaching other staff members, including delegating tasks and providing feedback (assessed at application / interview)
• Experience of working with customer relationship databases (CRM) such as Raiser’s Edge (assessed at application)

Further Information

Grade: 7

Salary: £38,784 - £47,389 per annum

Work arrangement: Full-time

Line manager: Head of Individual Giving

Direct reports: Fundraising Assistant

Next steps in the recruitment process

It is anticipated that the selection process will take place the week commending 24th November. This will consist of an interview and task. We plan to let candidates know if they have progressed to the selection stage on the week commencing 17th November, an exact date will be confirmed soon.

How to apply

You must apply through the University of Sheffield's job site. For formal enquiries about this role, please click through to the University's website for contact details.

National Operations Manager — Face-to-Face Fundraising

Company: Zen Fundraising
Location: National (UK) – Hybrid, with regular travel
Salary: £55,000 base + On Target Earnings up to £90,000

About Zen Fundraising

At Zen Fundraising, we’re redefining what it means to inspire generosity. We’re a face-to-face fundraising agency with a difference — built on transparency, creativity and a belief that people perform their best when they feel purpose-driven and supported.

We partner with some of the UK’s most impactful charities to deliver high-quality ethical fundraising campaigns that put donor experience and fundraiser wellbeing at the centre.

As we expand nationally, we’re seeking a National Operations Manager who can help shape the next chapter of our growth.

The Role

As National Operations Manager, you’ll be responsible for leading and scaling our direct face-to-face fundraising operations across multiple UK regions.

This is a senior leadership role within a fast-growing, start-up style environment — ideal for someone who thrives on autonomy, innovation and results.

You’ll take ownership of:

• Day-to-day performance delivery
• Regional leadership development
• Campaign planning and operational excellence

You’ll also play a pivotal role in strategy — working closely with the directors to ensure Zen Fundraising achieves ambitious growth and quality targets.

Key Responsibilities

• Performance Leadership: Drive performance across multiple regional teams to ensure campaign KPIs, quality standards and client expectations are exceeded.
• Regional Development: Build, coach and mentor Regional Managers and Team Leaders to create a culture of accountability, motivation and continuous improvement.
• Operational Strategy: Work with senior leadership to design and implement scalable operational processes, performance frameworks and best practices for new and existing campaigns.
• Start-Up Growth: Take a hands-on role in launching new regions, recruiting key staff, setting up logistics and embedding Zen’s culture and systems.
• Client & Stakeholder Management: Partner with charity clients to align campaign delivery with fundraising goals, providing transparent reporting and performance insights.
• Data-Driven Decision Making: Analyse performance data to identify trends, opportunities and areas for improvement across teams and regions.
• Culture & Values: Uphold Zen’s commitment to ethical fundraising, positive team culture and exceptional donor experience.

About You

You’re a self-starter with the confidence and capability to take ownership of national operations in a dynamic, fast-paced environment.

You’re entrepreneurial, resourceful and comfortable wearing many hats as we scale.

You’ll bring:

• Proven experience in face-to-face fundraising operations, ideally in a national or senior regional management role.
• Demonstrable success in building, leading and scaling teams across multiple regions.
• A track record of driving performance, meeting ambitious KPIs and delivering operational excellence.
• Start-up or growth-stage experience — you thrive in environments where you can build structure, systems and culture from the ground up.
• Strong leadership and communication skills with the ability to inspire and influence.
• Analytical mindset with the ability to interpret data and act decisively.
• A full UK driving licence and willingness to travel regularly across the UK.

What We Offer

• £55,000 base salary
• On-target earnings up to £90,000 (performance-based bonuses)
• Flexible hybrid working
• Opportunity to shape the national operations of a fast-growing agency
• Ongoing professional development and leadership coaching
• A values-driven culture that prioritises wellbeing, growth and purpose

How to Apply

If you’re ready to lead, build and make an impact — we’d love to hear from you.

Grade: 3

Position type: Full time, 37.5 hours a week. Fixed term for 14 months - Maternity Cover (flexible working will be considered)

Responsible to: Head of Supporter Engagement

Direct reports: Rotary Engagement Officer, Rotary Marketing Officer, Community Marketing and Events Officer, Community Engagement Officer

Location: Truro, (Hybrid with a mix of office and home working) or Remote (UK only)

with occasional travel to our HQ in Truro, Cornwall

Role purpose:

At ShelterBox, we know that powerful storytelling, consistent communication, and unforgettable experiences are key to inspiring action and developing deep, long-term relationships. The Community and Events Manager plays a vital role in delivering a dynamic programme of community fundraising campaigns, events, and product innovations that connect people to our mission in meaningful ways.

Community is the team who inspire and support volunteers and fundraisers (the Rotary network, individuals, small businesses and groups) in taking action to help families who have lost everything to disaster. From giving school talks to undertaking 12-hour fitness challenges, selling homemade jam, and camping out in their garden - we believe each and every one of our fundraisers is an inspiration.

We are proud to be project partners with Rotary International, a global community of 1.2 million neighbours, friends, leaders and problem-solvers. The Rotary International (RI) and Rotary in Great Britain and Ireland (RGBI) relationships offer substantial income opportunities, but also enviable network opportunities that reach far beyond traditional community fundraising activity.

By leading on the management, development and evaluation of all aspects of the community fundraising strategy this role will help to grow ShelterBox income and reach across the UK and Ireland.

Who are we looking for?

ShelterBox is seeking a bright, motivated and proactive fundraiser who understands and is passionate about the value that our volunteers and different communities can bring to ShelterBox.

We are looking for someone to lead the Community team, a person who is able to juggle a busy workload with competing deadlines and someone who can be flexible and responsive when a major disaster occurs.

This role is responsible for leading on event and product innovations while supporting the team to develop best in class supporter journeys. We are looking for someone who has a vision for putting data at the heart of all decision making.

The individual should love working with people - be it the wider internal team, volunteers or fundraisers from across the country.

This is a key fundraising role and a great opportunity to inspire and engage with the wonderful supporters who enable ShelterBox to deliver its mission.

Duties will include but not be limited to:

• Deliver the community fundraising programme and continually monitor results, with particular focus on net income, Rotary engagement, supporter growth and the development of our volunteer network. Adjust and adapt plans accordingly.
• To set income and expenditure budgets for all community and events activity, monitoring industry and supporter trends, progress against budgets and reforecast income and expenditure as required.
• Set measurable KPIs for the Community and Events Team and objectively review the success and achievements against targets. Identify areas of risk and opportunity. Ensure contingencies are in place as appropriate.
• Strategically grow community income by identifying priority audiences and developing products/campaigns/communications to maximise the value of our existing supporters and to reach new ones. Ensure we remain relevant and future focused. To include the optimisation and mainstreaming of digital engagement.
• Continue to develop and test events, with the aim of growing our events portfolio, working closely with the Community Marketing and Events Officer.
• Embed evidence-based decision-making within the team, using insight and data to inform ways of working, and improving our use and adoptions of systems.
• Support team with stewarding high value community stakeholders, including the strategically important relationship with RGBI. Role model and support great relationship fundraising - leading by example to inspire high standards in the team.
• Lead the development of strategic plans to maximise our partnership with RGBI (including income, awareness and networking opportunities). Manage and support the Rotary Marketing and Engagement Officers to drive activity and performance. Work closely with the Rotary Partnership Manager to ensure plans and communications are aligned.
• Support Community Engagement Officer with the development and growth of our community volunteer network.
• Work with the Rotary Marketing Officer and Community Marketing and Events Officer to oversee the development of mass participation campaigns to engage target audiences (warm and cold) and grow income.
• Develop, deliver and evaluate major disaster plans for community audiences.
• Work across the team to review and develop 'donor journeys' in collaboration with the wider fundraising and Supporter Care team, ensuring an excellent supporter experience.
• Create an environment which supports the team to be confident in the contribution and development of new ideas for fundraising, ensuring we adopt a 'test and learn' approach through which people feel safe and supported to innovate.
• Ensure fundraising activity is carried out in accordance with current good practice and within charity law, managing contracts and agreements and providing advice to others.
• Represent the work of ShelterBox at events to members of the public and supporters, where necessary delivering presentations with occasional out of hours work required.
• Continue to develop a high performing team.
• Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach.
• Any other duties as may be reasonably required to ensure the smooth running of the Community and Events Team and wider Supporter Engagement Team.