Marketing Data Officer Jobs in Croydon, Greater London

We are looking for an experienced strategically minded, dynamic and proactive Initiatives Manager to join us here at the Royal College of Radiologists (RCR).

Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.

In this pivotal role as Workforce Initiatives Manager you will be responsible for the successful development and delivery of initiatives to support us in fulfilling our overarching goal of growing the UK workforce in our specialties of Clinical Radiology and Clinical Oncology, ensuring that quality and impact are at the heart of our plans.

With a focus on the strategic development side of the team you will cultivate information into initiatives such as the development of curricula or standards but also ongoing initiatives which will serve to increase routes into the workforce for both existing and emerging groups of doctors and allied health professionals. Leading and motivating a high-performing and dedicated team to do so.  

What you’ll do:

• Manage the development and implementation of new versions of the postgraduate curricula for our specialities.
• Establish and implement necessary quality assurance mechanisms and initiative.
• Oversee the provision of support for ancillary workforce development initiatives.
• Undertake market research to evaluate the viability of proposed new workforce initiatives, targeting those with the greatest reach and impact.
• Lead, motivate performance manage and develop a team.

What you’ll need:

• Experience of curriculum development or experience of innovation in training programmes or teaching.
• Experience of programme/project management.
• Experience in developing funding bids/building cogent business cases.
• Knowledge and understanding of UK healthcare workforce strategy, including postgraduate medical education.
• Excellent manager of people, capable of inspiring.
• Analytical thinker, able to evaluate key issues and exercise sound judgement.
• Ability to prioritise own work and work of team to deliver agreed outcomes.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Initiatives Manager role , instructions on how to apply and the RCR please have a read of the candidate pack.  

We're Coney, an award-winning arts and social change charity. We’re on a mission to spark change through the power of play.

We're looking for a highly organised, independent and practical individual to join our small team as General Manager. You’ll oversee our core operations, provide support across our innovative programme, and help us to develop longer-term sustainability.

The General Manager will keep core operations running smoothly – across HR, finance and communications – as well as developing the company’s systems and policies to adapt to current and future needs. You’ll also be a key pillar of Coney’s culture and internal communications, fostering a supportive and empowering environment so that staff and freelancers can thrive.

Terms and benefits:

• Days: 3 or 4 days per week, to be discussed with the candidate.
• Salary: £33,000 - £35,000 FTE, dependent on experience
• Location: Our office is currently a short walk from Aldgate East station, London. We are very open to discuss hybrid working models that work best for the candidate.
• Benefits: Generous annual leave and 'agreed absences' allowances.

For the full job description and responsibilities, please read the Recruitment Pack linked on our website. Apply by Sunday 23 June.

This is an exciting opportunity for an experienced researcher to join Water and Sanitation for the Urban Poor (WSUP). WSUP is a not-for-profit company, expert at improving water and sanitation services for low-income, urban communities, since 2005. We currently work in seven countries in sub-Saharan Africa and Asia (Kenya, Uganda, Mozambique, Madagascar, Ghana, Zambia, Bangladesh). WSUP’s innovative approach to creating impact is guided by our values, which are the common fundamental beliefs and principles that inform our approach and work. 

The Research Officer will contribute to WSUP’s global impact, as a key member of the Evaluation, Research and Learning (ERL) team. WSUP works at the interface of research and practice and research is a key strategic area within WSUP’s Theory of Change. Since its inception, WSUP has been committed to evidence-based programming, and to sharing the learning from its programmes with the wider sector, to achieve outsized regional and global impact. 

The candidate can apply from, but must have the right to work in the following countries: London, UK. Kenya, Nairobi. Ghana, Accra or Kumasi. Zambia, Lusaka. Bangladesh, Dhaka. Madagascar, Antananarivo. Mozambique, Maputo. 

This role will work closely with WSUP's Head of Evaluation, Research & Learning (HERL) and the ERL Manager, you will be expected to drive forward technical publications connected to WSUP’s work; manage research projects; and deliver research consultancy.

The role additionally requires sustained close liaison with country programme teams, WSUP’s Global Programmes, Partnerships & Communications (P&C) and Innovation & Consumer Needs (ICON) and WSUP Advisory CIC.

Salary: According to grade and salary band of the country of employment

Main Duties: 

• Plan, research, write, edit and coordinate technical publications about diverse aspects of urban WASH
• Manage research projects and contribute to in-house research delivery
• Support research uptake and research-into-policy
• Contribute to planning and delivery of WSUP participation in major sector conferences and internal/external learning events
• Support the ERL team as required across its portfolio of activities 

Closing Date: Monday 27th May 2024

London based contract with the option of hybrid working in the office and from home*

Do you want to support physiotherapists in transforming people's health and wellbeing? Can you make a positive impact within a team? You could join the service that members contact when they turn to the Chartered Society of Physiotherapy (CSP) for support.

The Enquiries Team is an established 2-way channel that responds to enquiries arriving through multiple channels from CSP members, stakeholders, and the public. Additionally, we proactively reach out to members with various campaigns throughout the year, each with distinct objectives and aims.

About the role

The enquiries we receive are diverse, and multitasking is essential as you'll be expected to handle calls and respond to email enquiries concurrently. Comprehensive support will be provided to help you learn all about the organisation so that you can deliver the best experience to our members. Persuasive communication skills are a must, along with proven adaptability and a quick learning ability.

This role involves constant use of data input and extraction skills, often whilst dealing with enquiries. Therefore, advanced data input skills and a calm professional manner are vital.

Why work for the CSP?

The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.

We offer an excellent benefits package, including 27 days’ annual leave (pro rata) plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Is Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

Closing date: 10am, 28th May 2024

Interview date: 11th June 2024 (Virtual interview on MS Teams)

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. 

NO AGENCIES

Looking for a great new opportunity as an Individual Giving Officer? Look no further, as we’re delighted to be working with the fabulous Asthma & Lung UK to find a fantastic Individual Giving Officer to fill a new and exciting role. Driving life-changing decisions, encouraging early diagnosis and supporting those living with lung conditions, this charity is on a mission to promote good lung health for all.

As Individual Giving Officer, you will play a key part in the expanding Supporter Giving & Legacies team, supporting the delivery of fundraising campaigns &working across direct marketing appeals, online campaigns and telemarketing.

This is an exciting opportunity to carve out a new role within the team and support on all aspects of their portfolio to ensure that supporters receive the best possible experience.

As an exceptional Individual Giving Officer, you will need:

• An understanding of the development and implementation of user journeys
• Ability to use data to provide insight and analysis to improve future campaigns
• Ability to work under pressure to achieve multiple conflicting deadlines

Deadline: 11^th June
Salary: £31,500 - £36,000
Contract: Permanent - Full time
Location: Hybrid working – London Office 2 days per week

If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

We're recruiting for a new Fundraising Assistant to join our Fundraising Team at Cherry Trees...

Job title: Fundraising Assistant
Job type: Permanent, full time 37.5h p/w (part time working considered)
Location: Cherry Trees, East Clandon, Guildford, Surrey GU4 7RS
Salary: £22,360 p.a.

About Cherry Trees

Cherry Trees helps to keep families together by providing home from home care for children with complex disabilities that gives families a much-needed meaningful respite break.

About the role

We are looking for an enthusiastic and proactive person to join our small yet ambitious fundraising and communications team at Cherry Trees as Fundraising Assistant. Whilst support and administration are at the heart of this role, you will play a key part in supporting the team with sight and activity across all fundraising areas and could be a great opportunity for someone looking to take their first steps into fundraising.

We’re looking for someone with great people skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processed to improve on efficiency.

Key responsibilities

1. Fundraising

• To be the first point of contact for all fundraising enquiries that come in by telephone, email, and post.
• Support the team by recording and sending fundraising materials to those raising money for us through events and challenge event.
• Ensure letters, certificates and emails are processed in an appropriate and timely manner.
• Provide support to the events and individual giving teams and their programme of activity.
• Supporting the Head of Fundraising with partnerships, community groups and club activity.
• To develop a good understanding of our fundraising activity and to maintain the processes behind registration and online giving platforms such as JustGiving.
• Monitoring and replenishment of office supplies.
• Help to actively promote participation in our fundraising events and activities.
• Other general fundraising and administration duties, as and when required to ensure the smooth running of the department including assisting in other team projects when they arise.
• To represent Cherry Trees on occasion at community events or other activity, and being flexibility and willing to travel and attend events outside normal office hours (time off in lieu given).
• Support the Community and Events Officer in volunteer recruitment and management.

2. Stewardship

• Provide excellent support and stewardship to our supporters, challenge event participants, individual givers, community supporters and volunteers.
• Build, manage and maintain rewarding relationships with existing and new supporters and colleagues and teams across Cherry Trees with a ‘friendly-face’ approach.

3. Information Management

• Using the fundraising database (Donorfy) ensure all activity and correspondence is recorded accurately, as well as supporting our team’s financial processes and data export needs (training will be provided).
• Be responsible for ensuring all records are maintained/updated on the fundraising database.
• To develop an in-depth knowledge of the database to be the go-to person, and identify opportunities to support your own activity and that of the team.
• Continuously aim to improve the efficiency of administration processes necessary for the smooth running of the fundraising department.
• Ensure that data processing is in accordance with GDPR compliance.

4. Finance and other

• To ensure all donations are processed and on the fundraising database, correctly, and supporters are thanked in a timely manner.
• To process the weekly fundraising income and financial reconciliation, with the support of volunteers (training will be provided).
• To undertake other reasonable activities as required by your line manager.

About You

• Understanding the value of our supporters: You will need to help build our relationships and processes to ensure we can make everyone feel as special as they are, whilst growing the number of people supporting us.
• Passionate about the charity sector: You are enthusiastic about the mission of Cherry Trees and committed to supporting families and children with complex disabilities.
• Strong organisational skills: You have a keen eye for detail and able to manage multiple tasks and priorities in a busy fundraising environment.
• Excellent communication skills: You are confident in both written and verbal communication, able to engage effectively with supporters, colleagues, and the wider community.
• Tech-aware: You are comfortable using databases, Microsoft programmes, and online giving platforms, with a willingness to learn new tools and software. Full training will be provided.
• Team player with initiative: You thrive in a collaborative setting but are also proactive and capable of working independently to drive our fundraising vision forward.

For the complete Job Description and Person Specification, please download a copy.

Application Process

Please apply only through CharityJob with a CV and covering letter to the Hiring Manager, no more than one side of A4, using the JD/PS to demonstrate your suitability for the role.

There is no set timeline for the application process or closing date. We will respond to candidates as and when we receive applications and look to move through the steps as quickly as suits both the applicant and our own diaries. We may also choose to close the job before the closing date if a suitable applicant is found, so please apply at your earliest convenience.

This is a new role with an ASAP start date.

We are seeking a motivated and organised Business Support Officer to join our dedicated team. This role is essential in ensuring the smooth running of our operations and supporting our mission to positively impact lives through water based activities.

Key Responsibilities:

· Administrative Support: Assist with day to day administrative tasks, including data entry, document management and correspondence.

· Financial Record Keeping: Maintain accurate financial records, process invoices, and assist with budget tracking.

· Event Coordination: Help organise and coordinate vents, workshops, and activities.

· Stakeholders Communication: Liaise with donors, volunteers, and participants to foster positive relationships.

· Office Management: Manage office supplies, equipment, and facilities to ensure a productive work environment.

· Report Preparation: Assist in the preparation of reports, and presentations.

· General Support: Provide support to various departments and team members as needed and carry out any other reasonable tasks as required by the Outreach and Relationship Manager.

Qualifications:

· Previous administrative or office support experience

· Strong organisational and multitasking skills

· Proficiency in Microsoft Office

· Excellent communication and interpersonal skills

· A passion for our charity's mission and values.

A chance to make a meaningful impact on the lives of disadvantaged individuals

We exist to fund research into beating blood cancer. In the past 60 years, we’ve invested more than £500 million into blood cancer research which has led to improved treatments and saved lives. Everything we do in the next five years will be based on a single aim – to stop people dying of blood cancer or the side effects of its treatments. We want to put people affected by blood cancer at the centre of everything we do. 

As Research Involvement Lead, you’ll be responsible for leading a programme of patient and public involvement in research, a core component of our charity wide involvement strategy. 

This role will ensure that our research strategy and funding programme is shaped by the priorities and needs of people affected by blood cancer. You’ll review and refine our processes to ensure they are in line with sector best practice and that they meet the needs of our community of people affected by blood cancer. You’ll further embed effective and meaningful involvement at all stages of the research cycle at Blood Cancer UK. 

You’ll also work to support the involvement of people affected by blood cancer in external research and strategic projects across the UK. You will ensure that the research we and others fund is patient focussed and has the potential to accelerate progress and deliver the maximum impact for the communities we support.  

Part time applications (minimum 28 hours a week) will be considered for the right candidate, please specify whether you wish to work full time or part time in your cover letter.

We’re looking for a new Fundraising Executive Team Lead to lead our friendly and creative team of fundraising executives.

Fundraising Executive Team Lead
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £36,309 - £38,786 per annum plus excellent benefits 
Salary Band: Band F1

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

We’re always ready to go the extra mile to support and inspire the thousands of people out there doing something amazing for people affected by MS.

We work closely together to achieve an annual income of over £4.2 million.

It’s our job to make sure that our supporters have a fantastic experience from the moment they contact us.

As our team lead, you’ll be providing the day to day management of our 3 Fundraising Executives.

You and your team will provide exceptional stewardship and customer care to our supporters, as well as project support to our wider Community and Events function. And will help coordinate a range of fundraising activities to achieve income targets.

As well as managing your direct reports you’ll support individuals who are taking part in our many challenge events or organising their own DIY fundraising.  And there’ll be plenty of opportunities to attend events and see our work in action!

Our aim is to make it as easy as possible for people to achieve their goals.

Providing the tools, advice and support they need to reach their potential, feel valued and form long term relationships that mean they continue to fundraise for us in future.

You’ll be super organised, fantastic at relationship building, enjoy creating processes, and have great customer care and communication skills. You'll work closely with our supporters, volunteers, local groups and our wider fundraising team.

You’ll be from a supporter or customer care background.

And ideally be able to demonstrate some understanding of community and events fundraising, supporter journey development, and extensive use of customer relationship databases.

If you’re enthusiastic and motivated by helping others achieve something amazing in support of a cause that means the world to them, we’d love to hear from you.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Friday 7 June 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• New family-friendly benefits, including paid leave:
• In the event of miscarriage or still birth 
• To support fertility treatments
• For antenatal appointments for both parents
• Cycle to work scheme 
• Death in service scheme

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

This vacancy has arisen as the result of an opportunity to restructure. It is a new post to support the charity’s growth over the coming years. In the first instance it is a 12 months’ fixed term contract, but, dependent on the outcomes of the first year, it could develop into a furth.er fixed term or permanent role.

What we can offer you: we are a small neurodiverse team that can offer you a supportive environment, flexibility, lots of professional learning and the satisfaction of making a difference

Potential Plus UK Job Description

Job Title: Fundraising & Membership Officer

Reporting to: Chief Executive Officer (CEO)

Salary:  £27,560 (35 hours pers week)

Flexible working: in the Milton Keynes office, home-working and/or hybrid-working to be agreed with CEO

Contract: 12 months’ fixed term in the first instance

Main objectives of the role

Please note: these will be confirmed on appointment and reviewed annually

• Securing funds from a variety of sources to support services offered to families to meet our strategic objectives and the long-term sustainability of the charity.
• Building and maintaining relationships with a range of individuals and organisations to support the fundraising activities, promote the mission of the charity and improve the visibility of, and understanding about, Potential Plus UK.
• Coordinating the membership messaging and leading the analysis of data to promote the support of the charity and its cause, and maximise potential income, through membership.

Main responsibilities for all employees

1. To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
2. To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential. 
3. To support and implement the strategic aims and all aspects of policies and procedures.
4. To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups. 
5. To model high standards of professional behaviours and attitudes at all times. 
6. To identify the professional learning you need to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.

Main responsibilities for the Fundraising & Membership Officer

Fundraising

• Support the setting of the charity’s fundraising targets through the research and review of both external and internal fundraising activities.
• Maintain an up-to-date database of the charity’s fundraising activities and campaigns.
• Collate the agreed metrics (including income and expenditure) and report on a weekly basis.
• Participate fully in the generation of fundraising ideas and activity selection.
• Design, prepare and implement the agreed activities and campaigns, which are likely to be varied in nature and might include dedicated fundraising events, grant applications to support families in disadvantaged socio-economic groups, and legacy generation.
• Recommend changes and updates to the activities and campaigns based on testing and evidenced data.
• Evaluate and report on the effectiveness of fundraising activities and campaigns, including both income and impact.
• Establish and maintain positive relationships with both new and existing individuals and organisations, such as member alumni and grant-making trusts and foundations.
• Lead on stewarding the support of donors, funders, ambassadors and influencers through regular communications and feedback on impact.
• Create and submit monitoring reports to funders that are both timely and of high quality.

Promoting the Charitable Aims of the Charity

• With marketing support as needed, create effective messaging to be shared externally and with existing members to engender a sense of belonging to the high learning potential community, together with an understanding of its rights and its potential positive impact on society, with the aim of creating a desire to support the charity now and on an ongoing basis.
• Work with the Community Information Coordinator to utilise all appropriate opportunities to convey these messages.

Membership

• Design and coordinate an effective system to enhance the membership offer and improve membership renewal and retention.
• Work with the administration and community teams to ensure that the journey from interested party to becoming a member and from member to retained member is compelling and framed coherently and that systems are in place to effectively implement this.
• Work with the Community Information Coordinator on campaigns and strategies to reach new members, engage with existing members and retain existing members.
• Have a thorough understanding of the membership database, collate information and monitor, evaluate and report on all aspects of membership performance.
• Design and coordinate regular market research, including competitor analysis, to identify member/stakeholder needs, to support the rationale for the development of new member/community products and services, and to liaise with and advise other teams in the organisation as appropriate.
• Analyse and interpret marketing and social media performance.
• Identify opportunities for engagement of the membership and the wider community.

Other

• Undertake any other duties that may be reasonably required.

Supporter Care Officer

Join an award-winning team and make a life-saving difference to people and animals.

Working as part of the Development team, this new role will play an integral part in driving fundraising efforts and therefore accelerating the transition from using animals to using human-specific technologies in medical research.

Job Purpose

• Provide first-class supporter care to supporters
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants
• Efficiently and effectively maintain the donor database
• Promote best practice in data processes

Deliverables 

Provide first-class supporter care to supporters

• Be the first point of contact for supporter enquiries and comments across all communications channels, including social media, and provide an exceptional supporter care service
• Ensure that all supporter communications are responded to, and gifts are thanked, within agreed internal service level agreements and according to policies and procedures
• Draft and maintain a suite of approved on-brand standard supporter care responses
• Maintain an up-to-date library of standard operating procedures for supporter care processes

Efficiently and effectively maintain the donor database

• Ensure a complete, accurate, and timely record of all donor, supporter and advocate communication and gift activity in the donor and advocacy CRM databases
• Liaise with the Finance team to ensure gifts are appropriately coded and any issues related to gifts are promptly addressed
• Process cheque, card, cash and CAF donations received through offline channels
• Ensure Gift Aid is claimed and validated against Gift Aid declarations
• Proactively ensure the integrity of the CRM is maintained to a suitably high standard
• Work with colleagues to understand their requirements and perform the selection and segmentation of data for appeals, communications and reporting
• Work with colleagues to continually improve the quality, accuracy, and usability of the donor and advocacy databases

Provide assistance to the Development team

• Assist with the production of the quarterly supporter newsletter; making data selections, writing/proofing copy, and liaising with suppliers
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants, supporting them to achieve their fundraising targets
• Contribute to the development and implementation of the fundraising and marketing strategies, and the development of new products and campaigns
• Carry out any other duties as may be reasonably required

Download Job Pack for full role description 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

REF-214 227

Senior Social Media Officer

Are you passionate about social media and have experience of managing content across a range of platforms?

Sue Ryder is looking for a Senior Social Media Officer to join the Digital Team, to manage our portfolio of social media accounts and develop the charity’s channels to showcase the importance of our end-of-life care and bereavement support.

The Role
Reporting to the Social Media Manager, the role works closely with colleagues across the charity including fundraising, health & social care, and retail. Our social channels play a key role in providing support to people who are struggling with grief, as well as being an important engagement tool with our supporters. The role will be responsible for the content creation and planning across our accounts, including content around grief and bereavement, as well as taking ownership of key paid social campaigns.

Key Responsibilities:

· Content planning for our local channels and leading on social media activities for fundraising events, PR campaigns and other projects.

· Creating content with a story-led approach including copywriting and developing visual assets for our national and retail accounts including Facebook, Instagram, Twitter/X, LinkedIn and TikTok.

· Manage the response matrix for our social media moderation and escalation processes in line with organisational safeguarding procedures.

· Moderation cover for the Online Community and deputise for the Social Media Manager in meetings/project groups. Supervise the Social Media Assistant through proofreading, monitoring and delegating tasks.

· Gather data and insights to develop reports with actionable recommendations.

· Plan and implement paid social campaigns for fundraising events throughout the year.

· Provide training and support for colleagues in social media best practices.

About You:

· Experience in planning and coordinating social media content for different platforms

· Highly proficient digital copywriter with excellent attention to detail

· Intermediate level of Photoshop or Canva skills

· Experience creating and editing high-quality videos for social media and mobile

· Experience of using GA4, Looker Studio and Excel to build reports

· Ability to create, manage and optimise paid-for social media campaigns

· Excellent organisational skills and ability to efficiently work across a multi-disciplinary team to prioritise projects and content

· Experience of monitoring social media out of hours

Competitive Benefits Package

· 27 days holiday rising to 33 with length of service plus bank holidays

· Company pension scheme

· Staff discount with thousands of retailers

· Refer a friend scheme - £250

· Enhanced maternity, paternity and adoption pay

· and lots more. Please visit our careers website for the full list.

Closing date: 27th May

Interview date: We are interviewing on a rolling basis

Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments.

An initial call will be arranged prior to invitation to interview

If you want more than just a job. We want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

St Peter's is a vibrant, inclusive and growing church in the modern catholic traditon of the Church of England. We seek a part-time administrator to help day to day administration, hold relationships with the hirers of our spaces, and help to oversee our growing programme of social, outreach, and fundraising events.

Job Title: Parish Administrator & Events Co-ordinator

Report To: The Vicar, Fr Simon Cuff 

Employer: PCC St Peter de Beauvoir 

Hours: 14 hrs per week: Flexible by prior arrangement (e.g. 2 Weekdays 9 – 4.30, or 4 Weekdays 10 – 2, allowing for 30 minutes lunch.)

Salary: £12,000 p.a. plus Workplace Pension

Closing date for applications: Friday 21st June 2024 5pm

Main purpose of Job:

Management of day-to-day parish activities including the general administration of the Parish Office, the running of all church operations, including building, fabric, communications, and the organisation of social, outreach and fundraising events (including publicity and marketing) that support the life and ministry of this diverse, vibrant and inclusive church in the modern catholic tradition of the Church of England.

Context: 

St Peter’s is the parish church of De Beauvoir Town. We are located in the Borough of Hackney, close to Haggerston Overground station and accessible by a number of cycle and public transport links. De Beauvoir Town is a vibrant and diverse community, with a strong sense of local identity with St Peter’s at its heart. St Peter’s reflects the diversity of its local community. The centre of our life together is our weekly eucharist, at which people of all ages and backgrounds gather around the altar. 

We seek a Parish Administrator & Events Co-ordinator who will help us continue to grow as a community space as we seek to increase our revenue from available spaces to hire and increase our activity in terms of marketing, communications and events,  as part of our mission alongside our local community. You will join a growing and supportive team to work alongside including the Vicar, PCC members, Music Director, Financial Assistant, and others to help St Peter’s fulfil its mission to be a Church which worships, nurtures, and takes action!

Main Duties and Responsibilities & Person Specification:

The Parish Administrator & Events Co-Ordinator is a key person in the life of St Peter’s who works closely with the Vicar, Treasurer, Director of Music, Churchwardens, PCC, regular volunteers and the wider community of De Beauvoir Town. This role is both administrative and a key personal contact for the many individuals and groups in the life of St Peter’s.

Person Specification

Knowledge, skills and abilities

Essential:

• Excellent organisational skills with experience of administration
• Excellent verbal and written communication skills
• Financially confident
• Excellent IT skills with working experience of Microsoft 365 (Word, Outlook, Excel, PowerPoint)
• Working knowledge of General Data Protection Regulation (GDPR)
• Working experience of digital communication systems including email marketing tools, websites, and use of social media
• IT Skills – familiarity with (or willingness and capacity to learn): InDesign software and use of cloud-based storage systems, such as Google Drive; Finance Software for Churches and Charities or similar accounting software; WordPress or Squarespace.

Desirable:

• Previous experience working in a church context
• Experience of the faculty process in the Church of England
• Project and event-planning experience

Personal Attributes:

• A welcoming, mature and sensitive manner in dealing with members of the public, and in fostering good working relationships with staff and church officers, volunteers and other regular contacts.
• A capacity to work on your own and as part of a team, confident to take the initiative
• The ability to handle multiple tasks, prioritise and work to deadlines
• Ability to remain solution focussed and work efficiently
• A proactive can-do attitude
• Excellent verbal and written communication skills
• A commitment to the values of St Peter’s as a Church in the modern catholic tradition of the Church of England

Place of Work: St Peter de Beauvoir Town, Northchurch Terrace, N1 4DA.

Salary: £12,000 p.a. for 14 hours pw. plus workplace pension

Probationary period: 6 months

Holidays: 12 days, plus bank holidays (and week between Christmas and New Year)

Notice Period: 1 month

Review: An annual review

Interview Date: week beginning 23rd June 2024

Paid induction days: (up to two of 18th, 23rd, 25th, 30th July)

Start date: week beginning 22nd September (flexible by discussion)

This role will require an enhanced DBS check and Safeguarding Training (Basic Awareness and Foundation level) online via the Diocese of London. St Peter’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The Talent Set are delighted to be working with a really great Health Charity to find their brand new Individual Giving & Acquisitions Lead.

The charity offers a flexible working environment, with hybrid working from either of their London offices.

The Individual Giving & Acquisitions Lead is a new role in their Marketing & Communications team. The postholder will play a key role in developing and delivering the Individual Giving Programme to drive income growth, engage new audiences and retain existing supporters. This role would suit a candidate looking to harness their skill set in direct marketing and use their ability to create new fundraising products to set up an Individual Giving Programme from scratch, with support from the Head of Marketing & Communications.

Key Responsibilities:

· Lead on creating and implementing a strategy to support the development of a new Individual Giving and Acquisition Programme in collaboration with the Head of Marketing & Communications.

· Plan, develop and implement a range of direct marketing campaigns to support the acquisition of new donors and the retention of existing supporters, ensuring that all campaigns are managed effectively and delivered on time and within budget.

· Deliver personalised and tailored content to increase engagement with existing and new supporters.

· Enhance supporter journeys by using data insights to develop segmentation and improve targeting for IG activities.

· To effectively manage the end-to-end creative process from inception to execution of direct marketing campaigns.

· Working with the database manager, report on post-campaign data analysis to evaluate effectiveness and understand ROI.

· Working with the Head of Marketing & Communications to deliver an excellent supporter experience across all communications and fundraising activity, working with colleagues to ensure consistency with other fundraising programmes.

· Brief, monitor and manage internal stakeholders’ relationships for Individual Giving campaigns and projects, maximising opportunities to cross sell across all audiences.

Person Specification:

· Proven track record of DM campaign management experience.

· Proficient experience of working with data selections, segmentation and campaign analysis.

· Significant experience in managing the end-to-end creative process and proven success in donor acquisition and retentions.

· Experience in designing and delivering supporter journeys for a variety of audiences.

· Experience of delivering excellent results within agreed budgets and on schedule.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.