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Closing in 5 days
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£36,309 - £38,786 per annum plus excellent benefits
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The Eikon Charity, New Haw, Surrey (Hybrid)
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Zoe's Place Baby Hospice, Coventry (Hybrid)
£26,000 - £28,000 per year
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£43,200 per annum, pro rata (£34,560 per annum for 4 days a week)
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Repton Community Trust, Ashford, Kent (Hybrid)
£39,000 - £42,000 per year
Our vision is to ‘Put the Heart in Communities’, we are looking for an inspirational person to take Repton Community Trust to the next stage
Posted 1 day ago
Page 5 of 10
London, Greater London (Hybrid)
£50,823 - £53,498 per year
Full-time
Contract (6 month contract)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

FareShare

Job Description – Product Owner-Salesforce NPC

Reporting to: Director of Fundraising

Location: Hybrid/London  

Contract: 6 month FTC

Hours: 35 hours per week

Salary: £50,823-£53,498

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

 Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.

We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

We are seeking a dynamic and experienced Salesforce Product Owner to join our fundraising team. The ideal candidate will be responsible for managing and enhancing our newly launched Salesforce platform to support our fundraising activities. This role involves working closely with the data systems team, the fundraising team, understanding their needs, and ensuring that Salesforce is effectively utilised to drive donor engagement and maximise fundraising outcomes.

Main areas of responsibility

Product Ownership:

  • Act as the primary point of contact for Salesforce within the fundraising team.
  • Develop and maintain a product vision and roadmap aligned with fundraising goals and objectives.
  • Prioritise and manage the Salesforce product backlog, ensuring the delivery of high-value features.
  • Work with internal and external technical teams to communicate requirements and ensure the successful implementation of solutions.

Stakeholder Management:

  • Collaborate with fundraising team members to understand their needs and translate them into Salesforce solutions.
  • Communicate effectively with stakeholders, providing updates on project progress and gathering feedback.

Requirements Gathering and Analysis:

  • Conduct requirements gathering sessions with stakeholders.
  • Document and analyse business processes and workflows.
  • Translate business requirements into functional specifications for the development team.

 Project Management:

  • Oversee the development and implementation of Salesforce enhancements and customisations.
  • Manage timelines, resources, and budgets for Salesforce enhancements.
  • Ensure projects are delivered on time, within scope, and within budget.

System Maintenance and Support:

  • Monitor Salesforce performance and address any issues promptly.
  • Provide ongoing support and training to fundraising team members.
  • Ensure data integrity and security within Salesforce.

Continuous Improvement:

  • Stay current with Salesforce updates and best practices.
  • Identify opportunities for process improvement and system optimisation.
  • Implement new Salesforce features and functionalities to enhance fundraising efforts.

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential Criteria

  • Proven experience as a Salesforce Product Owner or similar role, within the nonprofit sector.
  • Strong knowledge of Salesforce or another similar CRM, particularly in relation to fundraising and donor management.
  • Proficiency in data analysis and reporting within Salesforce or another similar CRM, particularly in relation to fundraising in a non-profit organisation.
  • Understanding of fundraising data management, processes, and best practices.
  • Excellent project management skills, with the ability to manage multiple projects simultaneously.
  • Strong analytical and problem-solving skills.
  • Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Ability to adapt to changing priorities and work in a fast-paced environment.

Desirable Criteria

  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder)
  • Experience with Salesforce development and customisations
  • Experience of Salesforce Non Profit Cloud, Marketing Cloud, Data Cloud and FinDock products

Benefits

  • Hybrid / Flexible working, with regular UK travel
  • 28 days’ annual leave + 8 bank holidays
  • Employers pension contribution
  • Employee Assistance Program
  • Interest free bicycle purchase loan scheme
  • Season ticket loan
Application resources
Posted by
FareShare View profile Company size Size: 51 - 100
Fareshare infographic.png
Posted on: 19 June 2024
Closing date: 03 July 2024 at 13:20
Tags: Fundraising