Real is recruiting a Communications and Marketing Coordinator. This is a new position created following an operational review. We recognise it’s important to be really clear about articulating who Real is for, how we can help them, and how they can get involved in Real’s work. We want to reach new audiences creatively, getting our messages out to a variety of stakeholders. There are challenges in doing this in a truly accessible way.

We are looking for an experienced, creative and knowledgeable person to lead our communications and marketing work. You will report directly to the Head of Programmes and together you will be responsible for developing and implementing a new communication strategy and action plan. We know that we want to be more relevant to more people. The role will combine both strategic and day-to-day communications and marketing work.

We also want to ensure our communications are two-way with our constituency. The role will also spend time supporting the delivery of the Local Voices community engagement project, especially up until December 2020, helping us reach people differently as a result of the COVID-19 situation.

We are initially recruiting at 0.5 FTE (17.5 hours per week) but there is potential for this to expand in the future when we get more funding and if the candidate is interested. This is an exciting opportunity to work for the only pan-disability, user-led organisation in Tower Hamlets; helping us to provide remarkable services to, and outcomes for, disabled people in the borough.

This role requires a motivated, capable individual who is able to inspire other staff, volunteers and members of the public to collaborate to help us really “tell the story” about how we can help and make a difference. You will be both strategic, and able to roll up your sleeves to get the job done. There are no roles reporting into this position currently, but there may be in future, and there are other staff and volunteers who will need guidance and support in communications activities.

Real is proud of its principles of valuing everyone and never discriminating. As a user-led organisation of local disabled people we particularly welcome applicants who are disabled or who live in Tower Hamlets.

Why you should work for Real

• We are a dynamic, growing third sector organisation and a user-led organisation of disabled people. We are firmly driven by our principles and ethos.
• We are a progressive organisation, constantly looking to work more effectively. But this does not mean we abandon our principles.
• We have a good reputation with our funders and our clients, and support approximately 1000 people in the community each year.
• We actively embrace diversity in all forms. Our clients relate to us more because we reflect their reality.
• We consider disability in our employees an asset.
• There is a great atmosphere and good staff morale.
• In a number of areas we are at the forefront of being part of an evolving and developing third sector in Tower Hamlets.

Applications close: 9am on Thursday 30 July 2020

Click on the link to our website here you will find:

• more information about Real
• important information about the recruitment process
• more information about the role
• the job description and person specification
• an application form

Once you have read the information above, if you would like to have an informal chat about the role, please contact Mike Smith, the CEO, or Richard Stewart, the Head of Programmes, via our reception.

Recruitment during COVID-19 restrictions
During the COVID-19 restrictions, our interviews will be by video call.
Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The brilliant Individual Supporters Team at Crisis plays a key role in our successful and innovative Fundraising Programme – raising in excess of £30m per year. The team is vital to the long-term income growth of the organisation, recruiting new individual supporters and increasing the engagement of existing supporters through an audience – led communications programme of diverse channels and products and the production of the data files that work alongside our fantastic creatives are key.

Now is an exciting time to join Crisis as we are being more proactive in the way we work and becoming more agile every day and is currently implementing productivity tools such as Atlassian Confluence/Jira to make our jobs more streamlined across the organisation.

About the role
As Supporter Data Executive you will support the team in producing data selections, large and small, for a range of communications that go out to our wonderful supporters through various channels to update them on our work and what they can do to help. You also get to work alongside the creative teams and help with live laser proofs for mailings to ensure the data you’ve supplied is being used as intended.

About you
To be successful in this role you will be comfortable working in a fast-paced environment and have extensive experience of producing data selections using Blackbaud’s Raisers Edge 7 and either Excel or Access for data manipulation. Have the ability to work on own initiative, and strong proactive approach to ensuring delivery, especially at the moment whilst we are working from but also a key player and part of a team whereby, we work together to ensure all deadlines are met.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sounds like the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

Please address points 1, 3, 4, 7 & 9 only from the Person Specification in your supporting statement.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website. 

Closing date: Monday 20 July 2020 (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

You will be ambitious, creative and results driven, passionate about the capacity of digital engagement to influence behaviour and inspire action, and able to persuade and influence others, including those without specialist marketing skills or digital understanding. You will have exemplary experience in digital content and marketing in a high profile or charitable context and excellent project management skills.

Reporting to the Director of Marketing and Communications, this role is pivotal in the future development of the Charity as a nationally recognised brand. With a new website due to be launched this summer, the role will ensure the effectiveness of our online content to inspire and engage our target audiences, and the ability of our digital marketing activity to build trust and affinity with our supporters, thereby increasing donations. With a major brand campaign planned for 2020/21 this role has a vital part to play in realising the ambitions of our corporate strategy.

Direct Marketing Officer, an opportunity to join a known and long-established Children's Charity, based in Central London.

As the Individual Giving Officer, you will join a talented and passionate Individual Giving and Engagement team who deliver multi-channel campaigns to engage with existing and new individual supporters.

Working with the IG Manager and your colleagues on large scale campaigns you will be responsible for:

• Managing campaigns throughout a supporter life cycle from acquisition, welcome and retention.
• Planning and delivering multi-channel campaigns including Direct Mail, Email and Online Social and SMS.
• Ensure end to end delivery of campaigns through all stages of planning, briefing; copy and creative development; sign-off; production process; audience selection and results monitoring.

Our client is looking for you to have previous experience of managing end to end delivery of multi-channelled Direct Marketing Campaigns within a fundraising environment.

If you have Individual Giving experience and are looking to further develop your campaigns skills within a passivate and creative team, this could be the team for you.

The team are currently working remotely and therefore offer remote interview and onboarding process.

We are looking for an individual that lives and breathes digital media

Salary: £37,249p.a. (Wigan)/£39,249p.a. (London)

Hours: 37.5 hours per week, permanent

Location: Wigan or London

Keep Britain Tidy is an iconic charity providing first-class solutions to the environmental challenges we face. We have a heritage stretching back more than 60 years, but we are as relevant today as we have always been, campaigning for a cleaner, greener environment for everyone. As the country’s leading anti-litter charity, we work tirelessly to combat waste and neglect and using our world-class research we develop game-changing campaigns and programmes.

We are looking for an individual that lives and breathes digital media to help build our supporter base, increase our income and showcase our work – by developing, implementing, optimising and tracking the digital marketing of our campaigns, programmes and services across all our digital channels. Working as part of the marketing and communications team you will play a key role in driving forward our marketing strategy and help us build the tools that will transform our digital presence, including leading on the development of our new website.

The successful will be an expert in digital and social media marketing, with a track record of delivering growth and demonstrating impact through effective tracking and analysis. They will have at least five years of ‘hands-on’ digital marketing experience, including developing digital marketing strategies and creating effective and impactful content, along with technical and project management skills.

This is an exciting role for someone who is passionate about digital marketing but also interested in making a difference to the world around them.

If you are interested in applying, please download the full job description before completing the application form and equal opportunities monitoring form found on our website. Completed applications should be sent to the email address held.

The deadline for applications is 09:00, Monday 20 July 2020.

First interviews will be held remotely on 23 or 27 July 2020.

Second interviews will be held on 29 July in Wigan and 30 July 2020 in our London offices.

The successful candidate must be available to start the role no later than 31 August 2020.

Please note we will only be able to contact successful candidates.  Thank you for your interest in our vacancy.

No CVs or agencies please.

We’re Mind, the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

We are currently looking to recruit a Senior Marketing Officer, part time, for a fixed term contract until March 2022, focusing on our fantastic partnership with the Co-op.

The Co-op, is our biggest and first multi-strand partnership which launched in October 2019. We are aiming to raise £6million to help improve the mental wellbeing of communities across the UK. We are working alongside the Scottish Association of Mental Health (SAMH) and Inspire in Northern Ireland.

This exciting partnership will also include a high-profile advocacy piece, innovative research programme, new community services and multiple cause-related marketing opportunities. You will act as the central point of contact for communications and marketing on behalf of all three charity partners, including leading contact with Co-op, working closely with communications counterparts at SAMH and Inspire to ensure a true four nation partnership is represented across all areas of the partnership.

With substantial experience of developing, delivery and evaluating high profile integrated marketing/ communication campaigns at a local and national level, you will have extensive knowledge of working with corporate partnerships in a communications or marketing role. Excellent written and verbal communications skills are essential, with the ability to develop a range of emotionally engaging content for multi-media channels

Closing date: 13th July 2020 at 12.00 noon

Please refer to the Job Description whilst completing your application.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Mind is an equal opportunities employer.

From Bernie Sanders to Greenpeace UK, progressive organisations are using digital mobilisation to activate hundreds of thousands of campaigners and raise millions of pounds online. Forward Action believes that a digital mobilisation model - where organisations use digital channels to drive hundreds of thousands of supporters to take advocacy, fundraising and volunteering actions - can revolutionize campaigning and fundraising in the NGO sector. However, its potential is still largely untapped in the UK. We help progressive organisations build digital mobilisation programmes and, as our Marketing and Partnerships Officer, you will work to help grow the number of organisations using a digital mobilisation model to drive real-world change.

You will manage our online marketing programme, working to keep establishing Forward Action as a thought leader in digital mobilisation and finding ways to share learnings from our innovations for the rest of the sector to benefit from. You’ll run the day-to-day operations of our partnerships programme, acting as the primary point of contact for prospective partners and delivering the administrative and coordination work needed to move organisations smoothly through from first interaction to a productive partnership. And finally, you’ll have the opportunity to develop your skills in relationship building, supporting our Partnerships Director to build stakeholder buy-in on projects.

If you’re passionate about digital marketing, enjoy building relationships, are well organised and would be excited to help spread digital mobilisation across the charity sector, this job is for you.

This is a permanent role, with the freedom to work both in our London office and remotely from home, although during lockdown you will, of course, only work from home. Once lockdown is fully lifted, it’s likely you will need to be able to travel to meetings in London once or twice a week. You can work either four or five days a week. Applications close Sunday 2 August.

Who we are

Forward Action is a digital mobilisation agency for progressive causes. We help our partner organisations reach new supporters, then mobilise them to become activists and donors. We have been in the engine room of some of the most successful election and charity digital campaigns of the last few years, helping our partners add millions of new supporters to their email lists, raise more money online (from more donors) and create campaigns that have led to real-world change.

Our values are critical to us: we will only work with causes that make the world a better place. You will get to work with some of the most inspiring and impactful organisations in the sector - such as Greenpeace, Cancer Research UK, and Amnesty International - and spend your days helping win progress on everything from climate change to homelessness.

You will be working at the cutting edge of digital mobilisation. We trust in data rather than our gut instincts, so we are constantly testing and iterating in our work in order to challenge assumptions and drive better results. We are an agile, fast-moving team, and you will have the opportunity to rapidly develop and expand your skills and experience. 

One of our fundamental values is that all our work should drive real-world, measurable results. But we also believe that the greatest progressive impact we can have is to give our partner organisations the skills, knowledge and culture they need to do what we do themselves. We want to spread our skills and way of working across the progressive sector, not make our partners dependent on us. You will play a key role in this in your job.

What you’ll do as part of our team

• Manage our marketing and thought leadership work

  • Identify and apply for opportunities for Forward Action to speak at conferences and events, and occasionally speak at them yourself (if this is something you’d like to do)

  • Oversee our content calendar for our blogs and social media channels, and commission other team members to write content that shares our learnings and further establishes Forward Action as a thought leader in digital mobilisation

  • Launch and run our email programme to share results and learnings from our work

  • Organise occasional evening drinks, coffee meetings and other social events with partners (and attend them yourself)

• Run the day-to-day operation of our partnerships programme

  • Be the primary point of contact for prospective partners over email, from their first interaction with us through to the point we start work together

  • Identify and organise opportunities for our partnerships team to share advice and learnings with both current and prospective partners

  • Run our project setup process, ensuring we’re completing all the administrative setup work needed for each new project

  • Run our invoicing process, using our bookkeeping system to send out invoices for each completed project

  • Assist with quoting and, occasionally, proposal writing for smaller projects

• Develop your skills in building relationships with partners

  • Join calls with our Partnerships Director and new prospective partners to discuss how Forward Action can help them hit their goals

  • As a development opportunity in the role, you will act as the partnership owner on occasional projects, building relationships with partner stakeholders and helping our team break through process challenges or blockages during projects.

Benefits and working culture

Pro Rata Salary: £31,431 if you live inside London, £28,063 (plus £3,000 travel expense allowance) if you live outside London. We have a generous pay increase system, so every year your salary will increase in line with inflation, and if you hit your professional development goals you will also move up a pay grade. If you move up a pay grade your pay will increase by £1,123 - £1,258 pro rata depending on whether you live outside London or in London.

Contract Term: This is a permanent contract. The role can be either full time or four days a week.

Location: At home during lockdown; post-lockdown, in our Hoxton office, with the option to work remotely. Ensuring our team is open to people who live outside London and enabling staff to work flexibly are important values to us, so you’ll have the freedom to work from home regularly. Many of our meetings are held via video conferencing, but post-lockdown you will need to attend meetings with clients in London fairly regularly - once or twice a week on average.

Holiday: 25 days/year (pro rata), plus bank holidays and the week between Christmas and New Year.

Extra holiday for travelling sustainably: We’re a member of the Climate Perks scheme, so you’ll have an extra two days of holiday a year if you use them to travel by land or sea instead of taking a flight.

Maternity and Paternity/Long-term partner parental leave: For a small organisation, we’re proud to have a generous and progressive parental leave policy. Maternity leave is 12 weeks at full pay, 14 weeks at 50% pay. Paternity/Long-term partner parental leave is 6 weeks at full pay.

Working culture and hours: Our team is open, inclusive, friendly, respectful and kind. People from communities that traditionally experience discrimination on the basis of race, ethnicity or immigration status; women; new parents; people with disabilities; and LGBTQ+ people are especially encouraged to apply.

We work eight hour days (including a 30 minute lunch break), with core hours of 9:30am-4:30pm. We put a lot of importance on ensuring everyone finishes on time: while there are some times when you’ll need to stay a little later to finish work, people in the team rarely work more than 45-60 minutes late. No one ever works on weekends or their holidays.

Background

Our mission is simple: to get refugees cycling! We are a community of refugees, mechanics, cyclists and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to refugees. We have donated nearly 6,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop and we service bikes to generate income for the charity and ensure our long-term sustainability.

The Bike Project is a charity going through a significant period of growth due to increased demand for our charitable services and sales through our social enterprise. This full time position is required to deliver engaging marketing across platforms, coupled with fundraising campaigns and efforts. We are looking for someone who can help us pursue our charitable mission and sustain our commitment to support refugees throughout the UK.

What it is like to work here

The Bike Project is a fun, interesting and supportive place for you to grow and professionally develop in the charity and social enterprise sectors. The Marketing and Fundraising Executive will report to two individuals: the Fundraising and Retail Manager, and the Marketing Manager. Your role will have a high level of autonomy and you will help shape the future of the organisation.

We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.

Job purpose

Your role will sit between Marketing and Fundraising. By working with the managers of both job functions, you’ll be exposed to some amazing campaigns from start to finish. You will also work closely with other parts of the organisation, including operations. You will work with digital marketing, communications and PR in part of your role, whilst also working closely with fundraising, from supporting stewardship, researching new initiatives, and helping deliver events.

Duties and responsibilities

• Content creation across social, web and email; be comfortable with email
• Create and deliver marketing campaigns when called upon
• Community Management across social community and email
• Research and deliver brand story-telling
• Use analytics to interrogate results and optimise for future campaigns and activity
• Handle sensitive data including beneficiaries’ (service users) data
• Research retail products as and when required, with robust data to be included within findings
• Support donor and fundraiser stewardship journeys
• Assist with the development of our retail and fundraising arms including research and delivery
• Help to deliver fundraising events

Person Specification

• Interested in research, analytics and data
• Strong knowledge of social media platforms and specific communications for these platforms.
• Digitally savvy and willingness to learn new platforms
• Strong interpersonal skills, such as building and fostering relationships
• Excellent communication skills, including over the phone, in person and written
• A natural problem solver, with attention to detail and ability to work under pressure
• Comfortable working autonomously, and is confident to seek out help where appropriate
• Knowledge of the refugee sector in the UK, and experience of working or volunteering for a charitable or non-profit organization.  
• Ability to conduct all duties in a manner that is non-judgmental and respects differences.
• Shares organisational values and is committed to The Bike Project’s mission.

Working conditions

We’re offering a start date of late July 2020 onwards subject to reference checks and a DBS basic disclosure.

The Bike Project is a flexible workplace. Whilst remote working is essential in the current context, a desk space will be provided for the post holder in our office so that they can work from there as and when required once it is re-opened.  Some travel to our other sites may also be required from time to time.

Physical requirements

None.

Direct reports

Volunteers, Fundraisers, Donors.

Application process

If you meet the person specification then please apply with an up to date CV and a cover letter (no longer than one page) that answers the 3 questions below. Please also tell us how you heard about this job opportunity. 

Cover letter questions:

• What attracted you to this role and working in the refugee sector? 
• What will the future of fundraising look like in a post Covid-19 world?
• Tell us about a time when your campaign delivered results on little to no budget. How did you measure success?

The closing date for applications is midnight on 12th July 2020. Interviews will be held in w/c 13th July 2020 and will be held on Zoom.

Recruiting during the pandemic

We know we are at a critical point across the economy here in the UK and elsewhere; this is certainly true within Higher Education. We are in touch with our colleagues and our network across the sector and are acutely aware of the challenges both financially and with regard to learning that they are experiencing. It is unprecedented for us all.

This is a difficult time for many and we have taken a carefully considered, deliberate decision to continue to drive our growth and development. We have recently appointed 6 new team members who will start with us over the next three months and have developed our approach to ensure that a remote start is as seamless as possible.

Additional ways for you, as candidates to interact directly with a wider number of our team as well as the recruiting manager have been incorporated into our recruitment process to ensure a smooth and engaging candidate experience.

Who are we?

TEDI-London is an innovative new higher education institution in London wholly focused on engineering, co-founded by Arizona State University, King’s College London, and UNSW Sydney.

Our vision is to transform engineering education to transform lives – both for students and for the users of the products they design and make. Our mission is to attract and empower individuals and partners from diverse backgrounds and perspectives to develop the skills and confidence to create practical real-world solutions that advance how we live as a global community.

Variety and ambiguity is our way of life

In a start-up, each day really is different. We work collaboratively at TEDI-London on big decisions, but also need individuals that take initiative and have the skills and experience to manage their own work areas. We are a start-up with huge ambition, but you should not expect to join an organisation with all the answers, and everything mapped out. That is what we need you for - to be part of our journey.

You will not have a huge team and infrastructure in place. One day you might be writing a strategy or paper for the board – another you might be proofreading a letter. You will relish the chance to be in a new organisation with a world of possibilities where you can genuinely see the value that you add on a daily basis. The team you work with will be from different functions and levels – all united in one goal -to make TEDI-London a success.

Your Role

We are looking for a passionate Digital Marketing Officer to support the Marketing team in creating engaging and innovative content for TEDI-London. A passion for and experience in digital marketing is key. You will be working in a small, creative team and you will be able to show initiative, self-motivation and high-levels of collaboration.

How to Apply

This role is live for 2 weeks, closing Sunday 26th July at 23:59. Please merge your cover letter and CV into one document before this is uploaded.

We would be delighted if you would review the Job Description, Values, Terms and Conditions and Proposition Document. We have provided an opportunity to attend a live Zoom Q & A session, taking place on Wednesday 15th July at 7:30pm BST.

We will be reviewing applications on a rolling basis for this role and plan to interview remotely the week of 3rd August 2020.

Social enterprises are businesses that are building a fairer, more equal society. Social Enterprise UK is the leading voice of the sector, representing nearly 3,000 organisations, working together to build markets, raise awareness and ensure the government recognises their amazing contribution and supports the sector to grow.

As well as being there to support our members, at Social Enterprise UK we believe that our members are vital to our continued understanding of the sector, and in giving us the credibility we need to speak on behalf of the sector when representing the movement to the public, to government and to our Corporate partners.

We need a Membership Executive who is passionate about building a more equal society and building relationships with change makers, who can support us in engaging our existing members as well as  promoting Social Enterprise UK to new social enterprises, helping us reach our 10,000 member target and build a movement.

Main tasks and responsibilities:

Member Relationship Management

• Manage membership-related inboxes and landline and ensure member satisfaction by building and maintaining positive relationships with all members and stakeholders both via e-mail and over the phone
• Satisfy member requests in a timely manner

Member Engagement and Experience

• Account manage a portfolio of SEUK members, with a focus on “Start”, “Sustain” and “Grow” members, assessing their own membership needs and generating a plan to improve membership experience.
• Deliver member engagement strategy in relation to retention and recruitment KPIs. Report regularly to line manager.
• Plan and implement the delivery of member engagement activities like webinars, workshops, etc…
• Plan and deliver social media strategy for member engagement

Member Recruitment & Retention

• Implement the organisation’s member recruitment strategy by proactively researching new leads and prospects on a regular basis and contacting them.
• Implement the organisation’s member retention strategy by analysing members’ needs and responding to them with clear actions.
• Support in creating and collating presentations and other material that facilitate members’ recruitment and retention

Member Insight, Research and Data

• Review results from member research activity, both ad hoc (project based) and regular (annual member survey) and contribute to plans.
• Ensures, in partnership with Data Officer and Salesforce consultant, that the member data is collected, stored and used correctly in Salesforce while ensuring GDPR compliance

• Be responsible for the Buy Social Directory data management
• Assist in ensuring relevant reporting is produced for Head of membership, SLT and Board

Member Communications

• Create and be accountable for member communications such as welcome packs, renewal letters, monthly email newsletters, social media, members area and website.
• Ensure that member communications are compliant (particularly in relation to GDPR) and that quality assurance processes are followed for content creation.

Application and Renewal Processes

• Be accountable to perform and maintain an efficient and effective member application and renewal process. Ensure that the applicants meet SEUK member criteria and that due diligence is done on Companies House records.
• Work closely with the finance team to ensure that renewals are managed effectively and timely

Position in the organisation:

• The post holder will be required to work closely with colleagues across all areas of the organisation
• The post holder will report to the Head of Membership and sit within the Membership and Marketing team

General duties and key responsibilities:

• Support Social Enterprise UK’s wider programme of activities where necessary, undertaking other duties as required
• Maintain commercial confidentiality about Social Enterprise UK and partners’ activities
• Ensure the implementation of Social Enterprise UK’s Code of Conduct, Health and Safety policy and Equal Opportunities policy in all areas of the work
• Attend training courses or take part in additional aspects of Social Enterprise UK’s work that are relevant to the work as decided in conjunction with the Head of Membership
• Ensure that all activities for which this post is responsible are carried out in accordance with Social Enterprise UK’s policies, to the highest ethical standards and in accordance with legal requirements, best practice and external guidelines 
• Service own administrative needs, maintain transparent and up to date computer and paper records of work
• Act as an ambassador for Social Enterprise UK as appropriate

Person Specification

Experience/ Qualifications

Degree or equivalent

Experience of working in a customer facing position

All Microsoft package, Excel and Word to a high standard.

Excellent communication skills both written and verbal

Good organisational skills

Experience in creating content – for social media and longer form (letters, blogs etc)

Experience of working in a membership organisation

Experience of working in the third sector

Knowledge/ Skills / Ability

Excellent relationship management skills

Excellent interpersonal and communication skills

Excellent telephone manner and able to communicate and sell effectively to a range of audiences

Ability to undertake research on a number of subjects and produce reports

Ability to analyse data and produce reports

Organising own workload, setting and successfully meeting priorities and deadlines

Excellent written communication skills

Excellent IT skills

Ability to work flexibly, independently and as part of a team

An understanding of and commitment to diversity and equality as it applies in the workplace

Experience in using CRM packages (e.g. Salesforce)

Competencies

(We want the post holder to be able to demonstrate the following competences to a high level and want to use these to the full in their work)

Team working

Effective communication to different audiences

Decision making and problem solving

Attention to detail

Ability to review and improve systems and processes

Additional Requirements

Willingness to work flexibly in response to changing organisational requirements

Willingness to learn new skills

Terms and conditions

• Full time contract
• Minimum 35 hours a week. Evening and weekend work will be required occasionally
• Salary £22,000 - £25,000 gross pa + pension and benefits
• Leave entitlement: 25 days pro rata
• Location: Central London. Travel to other UK locations will be required occasionally. Due to the current situation all SEUK staff are home based until it is deemed safe to go back into the office in London.
• £200.00 p.a. for personal development
• Travel Company Loan
• Cycle Scheme
• A six-month probationary period will apply

Applications close 19th July – interviews will be held over Zoom whilst applications are open, with final first round interviews being held on 21st and 22nd July.

To apply, please send your CV along with a covering letter outlining how your skills and experience match the job description.

We will not view applications without a supporting covering letter.

We encourage applicants from BAME backgrounds.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The brilliant Individual Supporters Team at Crisis plays a key role in our successful and innovative Fundraising Programme – raising in excess of £30m per year. The team is vital to the long-term income growth of the organisation, recruiting new individual supporters and increasing the engagement of existing supporters through an audience – led communications programme of diverse channels and products.

About the role
As Year Round Giving Manager, you will develop and deliver strategies informed by insight to achieve increasing levels of net income and lifetime value for the Individual Supporters Team, through year-round activities. This will be delivered in accordance with the organisation’s plans for growth in sustainable income from new and existing supporters, through a planned programme of targeted acquisition and retention activities.

About the role
As Year Round Giving Manager, you will develop and deliver strategies informed by insight to achieve increasing levels of net income and lifetime value for the Individual Supporters Team, through year-round activities. This will be delivered in accordance with the organisation’s plans for growth in sustainable income from new and existing supporters, through a planned programme of targeted acquisition and retention activities.

About you
To be successful in this role you will be comfortable working in a fast paced environment and have extensive experience of strategy and planning of large-scale direct marketing programmes including donor acquisition and retention programmes across a range of media. As well as a detailed knowledge of print production and mailing techniques.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 26 July 2020 (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Fundraising Communications Officer
Deptford, London (home based currently)

If you are a creative marketing or communications professional with a talent for storytelling, this is an amazing opportunity to develop your career with a charity that’s making a lasting social and environmental impact. 

About Us

We are FareShare, the UK’s largest charity fighting hunger and food waste. We are a charitable distribution network that takes excess, in-date and good to eat food and redistributes it to other charities that turn it into meals.

The COVID-19 pandemic has created an even greater need for our work. During this time, we’ve trebled the amount of food distributed to support vulnerable people.  

Delivering impactful storytelling and communications is more crucial than ever to help us retain existing donors and attract new ones. As such, we’re looking for a Fundraising Communications Officer to join us on a full-time basis.

The Benefits

- Salary of up to £33,000 per annum
- Pension
- Travelcard loans (if required) 
- Cycle to work scheme 
- Employee assistance programme

This is a brilliant opportunity to join our dynamic Fundraising Team and tell compelling stories that inspire people to act and help us to feed families across the nation.

COVID-19 has made day-to-day life even harder for vulnerable people, but we are passionate about our cause and overcoming the challenges that lie ahead. Generating income and support for our mission is more important than ever. 

We are doers. We are a community. We change lives. If you think you could thrive as part of our forward-thinking team, we’d love to hear from you.

The Role

As a Fundraising Communications Officer, you’ll develop key messages, content and activity to enable us to acquire, renew, engage and retain supporters.

Specifically, you will:

- Create content and assets that convey the impact and breadth of our work 
- Develop tools and activities to communicate effectively with our donors 
- Liaise with the Marketing Team to develop tailored communication plans and content 
- Create engaging opportunities to promote income generation from new audiences and donor groups 

About You

To join us as a Fundraising Communications Officer, you’ll need: 

- Experience of working in communications and/or marketing within, or for, a fundraising context 
- Previous experience of designing and testing campaigns and messaging 
- A track record of writing for different audiences and using a range of digital, written and multimedia communications 
- Experience of working with internal and external stakeholders in a collaborative way 
- An understanding of storytelling that inspires action 
- Previous experience of using Salesforce or another CRM system 
- Proficiency in emailing systems such as ActiveCampaign or Mailchimp
- To be confident in the technical aspects of digital fundraising and donor acquisition 
- Knowledge of industry codes of practice 

Experience of working with WordPress or similar would be beneficial, as would experience of managing supporter events.

Other organisations may call this role Fundraising Officer, Communications Executive, Marketing Executive, Marketing Officer, Communications Officer, Fundraising Executive, or Marcoms Executive. 

The closing date for applications is the 17th July 2020. Interviews are scheduled to be held on the 23rd and 24th July 2020.

Webrecruit and FareShare UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking a new challenge as a Fundraising Communications Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Harris Hill is delighted to be supporting a music, social welfare charity, seek a Digital Communication Officer ASAP for 2-4 months on a full time basis.

This role is paying 1£14.84ph plus holiday pay on a PAYE basis. If you have a Ltd or Umbrella company, we can pay through that at £18.93ph.

Objectives:
Plans and deploys content across the charity's digital platforms, ensuring content helps deliver key messages and wider strategic aims.
Provides responsive communications to messages across the charity's different communication platforms, working with colleagues to gather information to provide an appropriate response.
Provide insight and analysis to key colleagues regarding engagement across digital channels
Provide support regarding planned digital content to ensure a coordinated approach across the charity.
Work co-operatively within departments across the charity to ensure a high-quality service is provided and that the work that we do is promoted effectively.

Main Responsibilities
Work with colleagues to plan, create and executive engaging content which helps deliver the charity's strategic aims.
Develop copy and narratives to promote effective storytelling, with content, tone and style that is suitable for distinct audiences.
Manage the development of a steady stream of engaging and sharable content on social media (particularly Facebook, Twitter, LinkedIn and Instagram), replying to/moderating comments, sharing/retweeting content from other users, and identifying/engaging target profiles and accounts.
Contribute to the charity wide newsletter content to ensure consistent messaging and brand and generation of specific communications newsletter content.
Provide guidance on our procedures and protocols and manage processes to ensure digital communication development is embedded into the business of the organisation.
Work with the Communications & PR Manager to plan and execute the charity's digital marketing campaigns.
Evaluate the effectiveness of all digital communications activity through regular monitoring, analysis and evaluations to measure brand engagement.
Working with the Engagement team and other team managers, advise on how the charity's digital communications can support their collective business goals.
Working with Comms & PR Manager to deliver quarterly reporting against communications KPIs to the Strategy & Impact Manager.
Any other duties as reasonably requested by the Comms & PR Manager or Head of Engagement.

This role is paying 14.84ph plus holiday pay on a PAYE basis. If you have a Ltd or Umbrella company, we can pay through that at 18.93ph.

Please apply for more info.

Role purpose:

This role is focused on driving reach and engagement on social media. We want to foster two-way conversations and provide timely content to take ShelterBox to new audiences and engage more deeply with our existing audiences.

The successful candidate will join a friendly and ambitious team and play a key role in helping to make ShelterBox a global name. The role will seek to build awareness of ShelterBox, increase social engagement and build communities across our social channels.

This role is full of variety, working with other teams within the organisation to deliver a range of strategic projects that drive brand awareness and help to increase online giving.

Who are we looking for?

ShelterBox is looking for a self-motivated individual with an in-depth understanding of all things social. You will be plugged into the social media world and be able to help us spot trends and quickly adapt our social media work to engage audiences in the most effective way – helping to keep us relevant and interesting.

Excellent writing skills are essential. You should have a good command of language and be able to adopt different tones and styles of writing when supporting projects from both our operational work around the world and fundraising campaigns – from commenting on the latest developments in the Syrian war to celebrating children who have raised £100 in their local community. You will be able to clearly convey ideas in a compelling and concise manner and bring passion and excitement when it is needed. Attention to detail is crucial.

We are looking for someone who has an active interest in global news, international politics, and international development. You will also have a genuine love for incredible charity supporters and for fundraising generally. And you will be able to develop a two-way relationship with our supporters on social media.

This is an exciting and demanding role – you will need to be able to juggle competing priorities and manage stakeholders effectively.

You should have a good eye for design and the ability to source and edit images. A solid understanding of SEO and content marketing is desirable. Social advertising experience would also be an advantage, although not required.

Duties will include but not be limited to:

Management of social media accounts

• Day to day management of ShelterBox’s social media channels, including Facebook, Twitter, Instagram, LinkedIn, and YouTube
• Supporting the Digital Marketing and Innovation Manager, to review and refresh the social media strategy and set goals to increase brand awareness and increase engagement
• Manage the social schedule – seek out content, plan, edit and publish engaging content daily across all relevant channels supporting fundraising campaigns for international teams and providing compelling updates on our operational work
• Respond to social media posts and develop discussions with our supporters – working with the wider Comms & PR team and the Supporter Care team where needed
• Create engaging multimedia content and/or work with the wider teams to achieve this
• Adapt content for specific channels, concentrating on getting the right tone of voice for the relevant audience and exporting videos and images in the right format for each channel 
• Build awareness and engagement on social during times of natural disaster and during periods of heightened public interest around conflicts or other events
• Leverage trends and new social opportunities to help drive social reach and engagement
• Spot relevant news stories, flag issues, and share developments with the rest of the team

Planning & reporting

• Manage competing priorities for social channels - getting the right balance of fundraising messages, telling the stories of people we support, celebrating our supporters and sharing real time updates about our work
• Create editorial calendars and campaign plans that meet specific objectives
• Gather input from and share plans with international teams in a timely manner so we can be coordinated globally, as well as thinking globally about content and posts.
• Regular reporting, measuring the effectiveness of campaigns and using data to make evidence-based recommendations for social media output
• Provide written and/or verbal social content briefs to the Brand & Content team for teams in the field
• Take an active role in creative brainstorms and help develop innovative ideas and campaigns to make ShelterBox stand out in a busy marketplace
• Research and monitor activity of other charities within the sector

Share knowledge and best practice

• Support wider teams with the development of social content, helping to create, source, collect and repurpose content so that it is optimised for social channels
• Work with the ShelterBox Book Club team to help develop the Book Club social channels, helping to grow Book Club's followers and increase engagement levels 
• Educate other staff members and volunteers on the use of social media and promote its use within the charity

Other duties

• Assisting with wider digital marketing and communications delivery where required, to support the charity’s strategic objectives
• Any other duties as deemed necessary to support the Digital team