Marketing jobs in bayswater, greater london

The British Cardiovascular Society (BCS) is seeking a motivated and dynamic Communications Manager to lead initiatives that support the development of the Society’s leadership voice, profile and influencing function across the UK. 

Working with the Chief Executive, President, Vice-Presidents and the wider Board, the Communications Manager will promote BCS work to members, relevant decision-makers within the NHS and strategic partners.

The Communications Manager will be responsible for the development and delivery of the Society’s communications strategy (in support of BCS strategic objectives) and tailored communications that underpin the strategic plan

Sporting Events Officer 

At Tommy’s, we believe every baby lost is one too many. Our mission is to make pregnancy and birth safer for all by funding pioneering research, providing expert information, and supporting families every step of the way.

We’re looking for Sporting events Officer who shares our passion and values, and who wants their work to have real impact. In this vital role, you’ll be administering multiple teams in various sporting events and delivering the best event day experiences for them.

Place of work: Nicholas House, 3 Laurence Pountney Hill, London, EC4R 0BB

Hybrid between home and office: with a minimum 2 days per week in the office for full time employees

Salary: £31,000 - £33,000

Contract type: Permanent

Reports to: Head of Sporting Events

Hours: Full time, 35 hours a week

What you’ll be doing

• Leading on the administration for all events
• Working closely with the rest of the team towards ambitious recruitment and income targets
• Be the main contact with partnered event organisers
• Lead on co-ordinating staff, volunteers and suppliers for sporting events

What we’re looking for

• Strong Excel and organisational skills
• Meticulous attention to detail and a proactive mindset
• Team player who stays calm under pressure
• Strong collaboration skills (internal and external stakeholders)
• Clear communicator with a customer-service focus 

Why work at Tommy’s?

We are an ambitious, values-led charity with high employee satisfaction and retention (as shown in our annual People Poll). We champion equity, diversity and inclusion and actively listen to staff feedback to keep improving how we work together.

A snapshot of our benefits

• Hybrid working with flexibility inside core hours and an annual home-working allowance
• Generous leave starting at 25 days plus bank holidays (rising with service), with the option to buy extra days
• Enhanced family leave – 26 weeks full maternity pay and 4 weeks full paternity pay
• Wellbeing support through a 24/7 Employee Assistance Programme
• Pension scheme with 4 % employer contribution via salary exchange
• Ongoing learning and development through structured training and twice-yearly reviews 

Apply now by submitting your CV and short covering letter (not more than one side of A4) and be part of a team that’s changing lives every day.

For more information, see Job Pack.

You will be joining the newly formed Opportunities Team which has been designed to be holistically focussed on the growth of giver engagement, Partner engagement and thought leadership. Stewardship is often a surprise to new and potential clients and partners as they learn the breadth and depth of the services we can offer them, their families, their churches and the ministries they love. The Opportunities Team seeks to serve whoever we meet and triage their needs to the right expert in the Stewardship family. 

In this role you will work as part of our Opportunities Team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, speak on behalf of Stewardship and deliver content with excellence. You will have the opportunity to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to happen all over the UK and around the world. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

· Undergoing course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Grounded in universal human values of Humanity, Solidarity, Community, Charity, and the Common Good, the Charity is growing its individual giving to increase impact nationwide. The team is now looking to appoint an Individual Giving Manager, and Prospectus is leading the search.

Individual Giving Manager

Full time, 35 hours per week

Home based (occasional travel to Leamington Spa Head Office)

£36,000-£40,000 per annum

The Individual Giving Manager will drive and deliver the Charity's ambitious fundraising strategy across all individual giving streams. You'll create, test, monitor and evaluate multi-channel appeals and campaigns; lead on Legacy and In-Memory programmes; and manage lottery, raffle, and associated products; building strong pipelines, journeys and propositions that inspire support for their mission.

Reporting to the Head of Fundraising and working closely with Income Generation and Marketing colleagues, you will champion an excellent donor experience; maximising retention and lifetime value while acquiring new supporters at sustainable ROI. You'll use data-led insights, segmentation and test-and-learn methods to optimise performance, ensure compliance and best practice, and embed robust reporting across the portfolio.

The successful candidate will bring demonstrable experience of delivering and growing individual giving, with a track record in audience segmentation, copy and creative development, journey mapping, and campaign evaluation. You'll be collaborative, values-driven, and comfortable working cross-functionally to deliver against income targets while safeguarding supporter care and brand integrity.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

This is a rare opportunity to shape how millions engage with one of the world’s most iconic theatres both in London and across the globe and ensure our audience is central in decision making across the entire organisation.

As Deputy Director of Audiences, you will play a pivotal role in defining and delivering our ambitious audience strategy, with a strong focus on engaging people under 35 and expanding our reach through a bold, innovative digital content programme.

You will lead the charge in:
• Bringing the Globe to audiences everywhere through compelling storytelling, and impactful data.
• Creating a vibrant, inclusive and inspiring welcome to everyone who interacts with our work.
• Elevating our profile nationally and internationally, with coverage that deepens our global presence.
• Develop our offer to cultural tourists visiting our iconic venue.
• Work with the Director of Audiences to unlock new opportunities, from creative brand partnerships to major commercial ventures - both onsite, offsite, and online.

Your portfolio will span every touchpoint of the Globe’s audience experience. You will oversee and inspire teams across visitor and online experience, ticketing, retail, digital engagement, brand and design, marketing, data and insight, press and media relations, and external affairs. Together, you will create seamless, memorable, and transformative experiences for every visitor, viewer, and digital participant. 

We are looking for a leader who combines a love of collaboration among teams with operational excellence - someone with the creativity to innovate, the rigour to deliver, and the influence to inspire. This role is about shaping how the Globe is seen, felt, and experienced by the world. If you are ready to bring ambition, insight, and imagination to one of the most exciting cultural organisations in the world, we would love to hear from you.

Terrence Higgins Trust is seeking a skilled professional to manage the dynamic workflow of our Marketing team, overseeing the timely delivery of over 600 projects annually, from large-scale campaigns to smaller-scale requests. This is your opportunity to play a pivotal role in creating powerful campaigns with maximum impact as well as ensuring we deliver accessible health information for all our audiences.   In this role, you will be instrumental in leading the use of our Asana project management system, developing new processes, and providing crucial project reporting.

The ideal candidate will be a strong collaborator, adept at coordinating across creative functions, and experienced in process improvement. Your work will directly contribute to our mission of ending HIV transmissions in the UK and supporting people living with HIV. If you have a passion for operational excellence and want to be part of an ambitious team, we encourage you to apply.

We will consider candidates looking for flexible work/part-time work arrangements. 

Headway is seeking a passionate and driven Individual Giving Fundraiser to join our Fundraising Team. This is a fantastic opportunity to play a key role in supporting people affected by brain injury by helping us grow and nurture our individual donor base.

About the Role

You will lead on managing and developing our portfolio of individual donors, including Friends of Headway members, regular givers and cash appeal donors, and in-memory supporters. Working closely with the Director of Fundraising and the Marketing Manager, you’ll deliver engaging campaigns, strengthen donor relationships, and help us meet vital income targets.

Key Responsibilities

• Deliver donor appeals and campaigns across multiple channels.
• Implement stewardship programmes to increase long-term donor support.
• Manage donor journeys and CRM data, to maximise income and engagement.
• Expand in-memory giving and support legacy fundraising
• Collaborate across teams to raise Headway’s profile and fundraising impact.

What We’re Looking For

• Experience in individual giving fundraising and donor stewardship.
• Strong data and CRM skills (e.g. Salesforce).
• Excellent communication and project management abilities.
• A collaborative, proactive approach and commitment to Headway’s mission.

About us:
At St George's Hospital Charity, we're dedicated to making a difference in our hospitals and the communities we serve. Everything we do is framed by a commitment to improve the support we can provide to patients, staff and visitors who use our hospitals in the local communities across Southwest London, Surrey and Sussex. Every year, we transform hospital spaces, provide life-saving equipment, champion pioneering research and fund projects that support our NHS staff to perform at their best. We're looking for an ambitious fundraising professional to join our team and be part of the next stage in our charity's development. 

About the role:

We're looking for an Individual Giving Manager who will lead the charity’s individual giving programme during an exciting period of growth. You will deliver key activities aimed at building our profile, donor base and unrestricted income in line with our strategic objectives. This will be achieved through the delivery and strategic development of warm and cold cash acquisition, a face-to-face regular giving programme, effective retention strategies and initiatives that will build our contactable base of supporters. This role will also be responsible for the development of our gifts in wills programme, including creating marketing campaigns and materials to grow gifts in wills income. The role is involved in both strategic planning and implementation.

This role is a unique opportunity to double income from individual giving and be an integral member of a hardworking, friendly and passionate team. It would be suitable for someone looking to take the next step in their fundraising career with experience across a range of individual giving income streams, preferably including cash appeals, regular giving, face-to-face and lottery, with proven success in contributing to income growth across a diverse portfolio.  You will see firsthand the difference you make every day to 10,000 hardworking NHS staff and 1million + patients accessing St George’s NHS Trust.

Our staff benefits:

• Pension: contribute 3% of your pre-tax monthly salary and we add an additional 6% to your contribution
• Wellness days: you are entitled to two paid wellness days to focus on your wellbeing.
• Training and development: One-day (pro rata) per month to focus on your personal training and development
• Annual Leave: Enjoy 25 days holiday/year plus 8 bank holidays. This increases by one day per year, up to a maximum of an additional five days. This is on a pro rata basis.
• Enhanced maternity pay: Qualifying employees are eligible for enhanced maternity pay, calculated based on their current salary, after completing 52 weeks of employment.
• Extended time off: Employees with at least two years’ service can take between 4 to 6 weeks off unpaid for activities such as travelling, studying, pursuing hobbies or caring for an independent.
• Shared parental leave: This lets parents share up to 50 weeks of leave and 37 weeks of pay after the birth or adoption of a child.
• Season ticket loan: spread the cost of your commute with our season ticket loan.
• Employee Assistance Programme: Our health assured EAP offers confidential support and advice on a range of personal and professional areas including mental health, financial concerns and wellbeing.
• Blue Light Card: enjoy discounts both online and in store across various outlets

Interviews will take place on a rolling basis, so applicants are encouraged to submit their application before the closing date

About the role

We’re searching for a Regular Giving and Legacy Giving Manager to oversee a sector-leading, multi-channel appeal programme to increase numbers of gifts and donors to the University. Following the launch of Imperial’s bold and ambitious strategy we are preparing to launch a comprehensive fundraising campaign. The Regular Giving and Legacy Giving team will play a pivotal role in bringing about a step-change in regular, mid-value and legacy donations to the University.

The postholder will oversee and implement the overall strategy and supporter journey for alumni and donors primarily through direct mail, telephone, email and social media.

This is an exciting role with opportunities for the postholder to oversee an award-winning acquisition campaign, a brand new mid-value programme and a successful legacy marketing programme. The post holder will be instrumental in building collaboration with the Alumni Engagement team to promote philanthropy and take alumni on a journey to their first gift.

If you are a talented fundraising professional, who loves to collaborate, and has a proven track record in delivering excellent regular giving programmes in either the Higher Education or charity sector, we would love to hear from you.

What you would be doing

Working across the Regular Giving & Legacy Giving team, you will oversee supporter journeys for donors, working on cases for support, appeal development and data segmentation. You will have the opportunity to pilot new ideas as well as delivering a mature and sector-leading programme. Working across Advancement, you will build relationships with key internal stakeholders especially the Alumni Engagement team, Major Gift, and Event teams to capitalise on opportunities to embed regular giving and legacy messaging in all University activities.

What we are looking for

• Successful track record, in direct-marketing fundraising in Higher Education or the charity sector
• Proven track record of line management and professionally developing members of staff
• Ability to build strong relationships and collaboration among key stakeholders and teams
• Significant and demonstrable experience of managing and organising projects to agreed budgets, targets and timescales
• Significant and demonstrable experience of developing and evaluating compelling and response driven copy and creative
• Significant and demonstrable experience of interrogating, analysing, manipulating and interpreting large, complex data sets for targeting and segmentation purposes
• Experience of liaising with and managing a variety of internal and external stakeholders and obtaining buy in and support for projects
• Experience of working with external agencies (creative agencies, fundraising consultants, copywriters, mailing houses and printers)
• Experience of working effectively in a changing, fast paced and innovative environment.

What we can offer you

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further information

This is a full-time open-ended post (not less than 35 hours per week).

Closing date: 19 November 2025

Are you an experienced fundraiser ready to lead a motivated team and make a real difference?

We’re looking for an Area Manager to lead our Community Fundraising team across the South of England (Devon, Cornwall, Gloucestershire, Wiltshire, Oxfordshire, Dorset, Hampshire, Berkshire, Surrey, Sussex & Kent)

As an Area Manager, you’ll play a key role in driving income growth, supporting your team, and ensuring fundraising activity delivers the best possible results.

In this home-based role, you’ll work closely with colleagues across fundraising, partnerships and volunteering to strengthen local engagement and ensure our supporters feel valued and connected.

Key Responsibilities:

• Lead, develop and support your regional Community Fundraising team, ensuring they perform at their best and feel supported throughout their careers.
• Set and manage income targets, monitor progress and report key performance indicators to the Community Management Team.
• Work with your team to deliver annual operational plans that grow income and increase supporter retention.
• Collaborate with other Area Managers and the Community Marketing Manager to maintain consistency in stewardship, compliance, and fundraising processes across all regions.
• Partner with colleagues in Philanthropy, Corporate, Trusts, and Legacy teams to maximise opportunities within your region.
• Ensure all fundraising activity adheres to legislation, best practice guidelines and internal policies.
• Work with internal teams to coordinate marketing, event logistics, and the development of new fundraising products.

About You:

• Proven experience in community fundraising and achieving ambitious income targets.
• A skilled people manager with experience in coaching, developing and motivating teams.
• Strong relationship builder with excellent communication and collaboration skills.
• Confident in managing budgets and using data to monitor performance and guide decisions.
• Experienced in leading projects and delivering results on time.
• Flexible and able to work occasional evenings and weekends as required.
• Full, clean driving licence.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

If you thrive on achieving results through teamwork and collaboration, we’d love to hear from you. Join us as an Area Manager and help shape the future of community fundraising across the South of England — empowering local supporters to make an even greater impact.

Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Grounded in universal human values of Humanity, Solidarity, Community, Charity, and the Common Good, the Charity is growing its individual giving to increase impact nationwide. The team is now looking to appoint an Individual Giving Manager, and Prospectus is leading the search.

Individual Giving Manager

Full time, 35 hours per week

Home based (occasional travel to Leamington Spa Head Office)

£36,000-£40,000 per annum

The Individual Giving Manager will drive and deliver the Charity's ambitious fundraising strategy across all individual giving streams. You'll create, test, monitor and evaluate multi-channel appeals and campaigns; lead on Legacy and In-Memory programmes; and manage lottery, raffle, and associated products; building strong pipelines, journeys and propositions that inspire support for their mission.

Reporting to the Head of Fundraising and working closely with Income Generation and Marketing colleagues, you will champion an excellent donor experience; maximising retention and lifetime value while acquiring new supporters at sustainable ROI. You'll use data-led insights, segmentation and test-and-learn methods to optimise performance, ensure compliance and best practice, and embed robust reporting across the portfolio.

The successful candidate will bring demonstrable experience of delivering and growing individual giving, with a track record in audience segmentation, copy and creative development, journey mapping, and campaign evaluation. You'll be collaborative, values-driven, and comfortable working cross-functionally to deliver against income targets while safeguarding supporter care and brand integrity.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at [email protected].

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts - we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.

We could not maintain this range of work or our digital presence without support from philanthropists, funders, members, business partners and sponsors. Legacies contribute circa £1.2m to the RBO per annum through the Royal Opera House Endowment Fund and approximately £500k directly to the Royal Opera House Covent Garden Foundation.

We are now seeking an interim Senior Legacies and Endowment Manager who will review, build and deliver the organisation`s strategy for Endowment Funding and legacy-giving, to expand both. This role will suit a candidate who has excellent programme planning and project management skills. You will be a subject matter expert, who can help develop not only the strategy but also the small team around you. With excellent relationship management and development skills, you will role model best practice and demonstrate credibility and influence as an ambassador for the Royal Ballet and Opera.

You will have:

• Extensive experience of planning and leading programmes for giving and legacy giving in performing arts/ museum/ wider charity sector, with up-to-date knowledge of tax and other technical issues
• Highly developed written and verbal communication skills, with ability to inspire and influence wide range of stakeholders
• The ability to develop a successful strategy and marketing plan for audience engagement
• The ability to devise and deliver a programme of benefits and events for supporters, working with multi-disciplinary teams for delivery
• The ability to devise bespoke programmes for stewardship of high value relationships as required

We value the diversity new hires can bring to our workforce. A working knowledge of our repertoire is not essential, but the ability to learn quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Closing date for applications: 8am, Monday 27th October 2025

Applicants must have work authorisation for the UK. No agencies.

Job Title: Member and Supporter Acquisition Lead (Maternity Cover)

Team:Supporter Engagement & Experience

Contract: Fixed-term 9 months (with potential to extend)

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and purpose of role

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

You will drive the growth of the organisation's membership and supporter base through strategic marketing, outreach, and engagement efforts.

This role is vital for expanding the Ramblers reach, enhancing its financial stability, and strengthening its community impact. You will develop and implement effective acquisition strategies, engage potential members and supporters, and foster long-term relationships aligned with the organisation's mission and values. You are a subject-matter expert in fundraising acquisition and digital marketing.

Key responsibilities

• Deliver the Ramblers membership acquisition programme to attract and retain new members and supporters. This includes integrated, multi-channel marketing campaigns (including digital and face-to-face) and a test-and-learn approach to optimise conversion rates, sales, ROI and life-time value, with support from the Head of Member and Supporter Experience. At the Ramblers our current key acquisition channels are Digital Marketing, telemarketing and private site.
• Manage our welcome and reactivation programmes (email, mail and telephone).
• Using evidence-based insights, work with the Head of Member and Supporter Experience to evolve the membership proposition (embedding Ramblers new digital assets, platforms, products, offers) to enhance our relevance and reach.
• Manage the acquisition budget of c£500k, producing timely reports to the Head of Member and Supporter Experience on income, expenditure and KPIs to monitor performance against plans. Lead the reforecast process for key lines accountable for and support the budget process.
• Lead key acquisition projects across the organisation, delivering to time and budget.
• Ensure regulatory compliance is embedded across team processes and communications in areas such as GDPR (General Data Protection Regulation), PECR (Privacy and Electronic Communications Regulations), Gift Aid, and the Fundraising Regulator. Ensure any agencies used adhere to the high standards we set.
• Work across teams  to develop and deliver engaging supporter journeys that enhance and deepen supporters’ experience of the Ramblers.
• Agency and supplier management – manage and develop strategic relationships with our agencies, including the management of SLAs and performance measures, ensuring consistently high levels of performance.
• Consult, equip and support the Ramblers GB-wide network of volunteer ‘membership ambassadors’ providing tools and resources to grow membership.

Other

• Undertake such other duties as may be reasonably required of the post
• Engage and proactively develop excellent working relationships across the organisation

The person

Knowledge, Skills and Experience

Knowledge and Experience

Essential:

• Proven experience in working with external stakeholders/suppliers and managing performance
• Extensive experience in digital marketing for recruitment of supporters/members, including in using Facebook. A subject-matter expert.
• Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.
• Proven experience in analysing complex data and building testing plans to inform strategic decisions and solve complex problems.

Desirable:

• A proven track record (more than 2 years’ experience) in recruiting new supporters or members to a charity.
• Experience of working with telemarketing agencies.
• Experience of Private site or using dialogue approaches to recruitment.
• Experience in developing multi-channel supporter journeys for new supporters/members.
• Experience in using Salesforce or other CRMs
• Experience in using an email-marketing platform, like Mailchimp or Marketing Cloud

Skills

• Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.
• A flexible and resilient approach, with a curious mindset to explore opportunities and overcome challenges.
• A team player, able to develop collaborative, strong and effective working relationships.
• Able to analyse and solve complex problems and manage processes and data flows with other teams.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

About Us

Unfold is an established local charity, supporting young people and families in Westminster and Kensington and Chelsea to get where they want to be, identifying and achieving their goals through mentoring and peer support.   

For over 35 years, we have been supporting people who face social injustice, from families seeking asylum and young people excluded from school to women rebuilding confidence after hardship. Our programmes are rooted in empowerment and inclusion, led by trained volunteers who mentor, listen, and champion change.

Last year, we supported over 450 women, young people, and families, and with our team now 19-strong, we’re growing our reach, our partnerships, and our impact.

About the Role

We’re looking for a Volunteer & Communications Coordinator who believes in the power of people and storytelling.
This is a role for someone who’s passionate about community and inclusion, and who can bring both heart and strategy to the way we recruit, train, and celebrate our volunteers.

You’ll lead the development of our volunteer and communications strategy, ensuring our work is inclusive, rooted in social justice, and reflective of the communities we serve. From recruiting and training new mentors to telling powerful stories that shift narratives, this is a role where people skills meet purpose.

You’ll:

• Build meaningful partnerships with community organisations, universities, and employers to grow a diverse volunteer base.
• Oversee each step of the volunteer journey, recruitment, training, and recognition, ensuring every volunteer feels supported and valued.
• Shape Unfold’s digital presence and social media, amplifying Global Majority voices and sharing stories that inspire others to get involved.
• Work collaboratively across programmes to strengthen processes, maintain accurate data, and embed rights-based practice.

About You

You’ll bring:

• Excellent written and verbal communication skills and a confident, engaging style.
• Strong organisational ability - able to manage multiple priorities.
• Good data management skills and attention to detail.
• Understanding of the volunteer sector and enthusiasm for supporting families and young people to thrive.
• Experience in marketing or external communications, including managing social media and creating materials in Canva or similar tools.
• Ability to create compelling case studies and campaigns, and working with tools such as Mailchimp/

If you’re a storyteller with a social purpose who can bring warmth, structure, and creativity to a growing organisation, we’d love to hear from you.

Why Join Us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be.