Salary: £38,995
Grade: Grade 3
Position type: Full time, Permanent. 37.5 hours per week. Flexible working may be considered
Responsible to: Head of HR
Direct reports: None
Location: ShelterBox HQ, Truro
Role purpose:
The overall purpose of the role is to support the Head of HR and the EDI Lead to develop and deliver people management strategies which support the organisation's aims and objectives. This role will provide a comprehensive HR service, which ensures that managers and employees are equipped to foster and develop a high-performance culture within ShelterBox.
Working with our staff, the HR & EDI Business Partner provides guidance and support to all staff on the full range of HR activities including policy and procedure, absence, recruitment, retention, performance management, employee relations and reward.
The HR & EDI Business Partner is also responsible for working with, and supporting the EDI Lead, staff EDI Liaisons and EDI Champions to develop and embed EDI measures and strategies that support ShelterBox in continuing to build a positive and inclusive culture internationally.
Our commitment as an HR team is to provide the environment and development opportunities to bring out the best of our teams, so that they can provide the best possible service to the people we support.
Who are we looking for?
A strong communicator with excellent interpersonal skills you will be well-organised, have a keen eye for detail, be comfortable reviewing and improving processes, and can adapt to a fast-changing environment
This role needs someone who is a natural collaborator and is comfortable working with stakeholders across the organisation as well the ability to work autonomously to meet deadlines.
You will have experience in a similar position, implementing and working within a broad range of HR and EDI activities with up-to-date knowledge of Employment and EDI related legislation.
Duties will include but not be limited to:
Employee Relations:
- Provision of first-class, customer-focused support throughout the whole employee life cycle
- Provide HR advice based on best-practice and current legislation.
- Supporting the Head of HR in forming HR policies and objectives.
- Providing organisational wide communications
- Help establish organisational culture, including inclusion, equity and diversity and wellbeing
- Assist with the roll out of staff satisfaction surveys including analysis of results and subsequent action planning on next steps
HR Practice:
- Help develop forward thinking, compliant and appropriate HR policies, practice and operating procedures, ensuring their effective implementation
- Influence management decisions to comply with best practice
- Support teams and departments through formal HR procedures
HR Projects:
- Lead and deliver HR projects as assigned by the Head of HR
- Work with the Head of HR to contribute to, develop and implement the organisation-wide business plan and objectives
Recruitment & selection:
- Responsible for managing recruitment campaigns and provide applicant support
- Support recruiting managers with the selection process
- Coordinate and produce all onboarding paperwork
- Deliver new starter inductions
Pay and reward structure:
- Contribute to designing and developing a reward and benefit strategy to ensure regulatory compliance and alignment with organisational goals
- Evaluate and recommend improvements in line with sector benchmarks and wider market
Performance management:
- Coordinate annual review processes
- Help design and implement new performance management tools to create a high-performing organisation
- Assist with talent management and propose and help implement performance improvement programmes
HRIS Administration:
- Responsible for maintaining and leading administration of HRIS
- Provide reports to Head of HR and senior managers on teams and departments
- Monitoring and use of data analytics to identify interventions
Information management & communications:
- Ensure records are maintained in accordance with GDPR/data protection legislation
- Maintain records for all types of leave, providing monthly management reports
Health & Safety:
- Contribute to implementing, and ensuring the application of, policies, regulations, and standards relating to occupational health and safety
- Oversee and monitor sickness absence management
- Provide Family Liaison and Critical Incident Team support.
EDI:
- Work closely with the EDI Lead to provide leadership and support to the EDI team and colleagues across the organisation
- Help instil a culture of EDI at ShelterBox
- Manage and implement the EDI Action plan
- Identify opportunities internally and externally for EDI support and best practice
- Implement EDI best practice across the HR work at ShelterBox
- Provide EDI update communications to staff
- Help to coordinate EDI training and event support
Continuous Professional Development:
- Commit to CPD, especially legislative and best practice developments within HR and EDI, and those elements required for continued membership of the Chartered Institute of Personnel and Development
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Senior Media Officer (PR)
Contract type:12-month fixed term, Full time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £41,324 per year with excellent benefits.
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The WaterAid media team is busy, ambitious, fast paced and fun. We strategically lead on both proactive and reactive media activity engaging with journalists to support WaterAid’s mass engagement campaigns (e.g. campaigning for no mother to give birth without safe water), partnerships (like designing celebrity toilets at Glastonbury, or creating PR campaigns for our Wimbledon Foundation partnership), brand awareness and political influencing.
About the role
As our Senior Media Officer, your will support the Senior PR manager to deliver the public relations function for WaterAid across digital and traditional media and work closely with the team and other colleagues across our fundraising, partnership and advocacy teams to drive ambitious and sustainable change.
In this role, you will:
- Develop and deliver innovative integrated, digital-first PR campaigns that achieve impactful national, international, local and digital coverage, to support our fundraising and public engagement activities, build WaterAid’s profile, and align with wider organisational aims
- Take a project lead on high-profile strategic partnerships to deliver media projects that meet shared objectives and help our partners become influencers in their sector to drive change
- Work with the Celebrity and Influencer team to develop effective ways to work with high-profile supporters to build awareness of WaterAid and our work
- Shoot, edit and upload digital content for our digital media outlets including TikTok and YouTube
- Build and maintain relationships with key journalists and broadcasters including the planning and managing of trips to country programmes with journalists, celebrities or for content gathering
- Join the 24/7 on-call rota (aprox every 6-8 weeks) and be prepared for travel in the UK and overseas - usually around two weeks per year - as well as some work outside normal office hours, as necessary
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Excellent command of written and verbal English to produce written media work of high quality
- Proven experience of working in an in-house press office / PR agency or as a journalist
- Excellent understanding and working knowledge of digital platforms including TikTok, YouTube, LinkedIn and Instagram
- Strong understanding of the UK and global media landscape, with an excellent nose for a story and established relationships with key journalists and media outlets for major UK and global titles.
- Proven experience of delivering effective and innovative integrated, multi-channel media campaigns with digital media at their core
- Understanding of how the media can be used as an influencing tool – whether to encourage fundraising and engagement or influence decision makers
- Ability to forge effective/ strong working relationships within the team and with colleagues from across the organisation
- Proven ability to prioritise workload and work under pressure independently and as part of a team
- Commitment to personal learning, development and improvement in pursuit of own objectives and those of the team and organisation
- Commitment to WaterAid’s values and a working style that reflects these
Although not essential, we’d prefer you to have:
- NGO or international development experience
- Experience of working effectively within a complex matrix structure
- Experience of working for print, broadcast or online media
- Experience of working on successful fundraising appeals
- Experience of working with corporate partners
- Strong IT skills in Canva, Word, Excel and Outlook
- Experience working with agents and celebrities
- Ability to speak French or Portuguese
Closing date: Applications close 12:00 PM UK time on Friday, May 1st. Interviews are expected to take place week commencing May 11th.
How to apply: Click Apply to complete upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Enterprise Architecture
Contract: Permanent, Full Time – 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £71,481/-per year with excellent benefits.
We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Head of Enterprise Architecture sits within the IT Leadership Team and reports directly to the Director of IT. The role leads the newly established Enterprise Architecture function consisting of a small data engineering team and a data governance lead. Enterprise Architecture is one of the core pillars of WaterAid’s IT & Technology planning, along with Global IT Service & Delivery, Global Cybersecurity & Global IT Portfolio & Strategic Engagement.
About the role
The Head of Enterprise Architecture provides strategic leadership for enterprise, data, and solution architecture across WaterAid UK and supports global initiatives. This role sets the vision for organisation-wide architecture, ensuring that business strategy is underpinned by scalable, responsive, and sustainable technology and data ecosystems. The postholder is responsible for the oversight of data architecture, engineering, integration, and governance to drive business value and data maturity.
In this role, you will:
- Enterprise Architecture Strategy and Governance: Define, implement and develop WaterAid’s enterprise architecture strategy and embed governance across delivery lifecycles.
- Data Architecture and Data Engineering Leadership: Oversee WaterAid UK’s data architecture and lead the Data Engineering function, ensuring scalable, secure data platforms, integrations and pipelines.
- Strategic IT Leadership: Act as a key advisor within the IT Senior Leadership Team, shaping IT strategy, influencing planning and prioritisation, and ensuring technology addresses organisational requirements.
- Stakeholder Engagement and Change Adoption: Engage senior leaders to translate business needs into architectural outcomes and lead the adoption of architectural best practices, agile approaches and continuous improvement.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
To be successful, you will need:
- Strong experience in EA and data architecture methodologies and frameworks (e.g. TOGAF) with the ability to translate business strategy into technology and data solutions.
- Proficiency in data modelling, integration, cloud and hybrid environments (we are a Microsoft Azure house), and practical experience of data engineering and lifecycle processes.
- Proven ability to lead multidisciplinary technical teams and influence senior stakeholders, including communicating complex concepts to non-specialists.
- Strong knowledge of data governance, regulatory compliance (including GDPR). Security and risk management frameworks.
Although not essential, we’d prefer you to have:
- Professional certifications in enterprise/data architecture frameworks or cloud technologies (e.g. TOGAF, Zachman, Azure).
- Working knowledge of data engineering languages (SQL, Python), Business Intelligence tools (e.g. Power BI, Tableau) and experience with predictive analytics projects.
- Experience in a charity, public sector, or similar mission-driven organisation.
Closing date: Applications close 12:00 PM UK time on 24th April 2026. Interviews are expected to take place week commencing 4th May. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Apply to upload your CV and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.


