Marketing jobs for the International Development sector
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue.
As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Senior Retention Marketing Executive and Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.
You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.
Key Accountabilities:
Strategy and Planning
- Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
- Identify, scope and deliver new and innovative opportunities that advance the retention strategy
- Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
- Manage the monitoring and reporting framework to track performance against strategic objectives
- Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
- Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams.
Budget Management
- Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
- Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
- Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting
Campaign Management
- Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
- Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
- Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
- Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
- Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised
Insight, Analysis and Data Management
- Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
- Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
- Monitor day-to-day metrics, identifying and acting on performance issues and opportunities
Leadership and Management
- Line manage and develop the Senior Retention Marketing Executive and Retention Marketing Executive, ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
- Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
- Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required
General
- Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
- Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
- Ensure all fundraising and marketing is ethical, effective and supporter centric
- This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
- Undertake any other additional tasks as requested by the Director, Mass Markets
Person Specification:
Experience:
- Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
- Experience of line management**
- Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
- Experience of operational planning and campaign management**
- Experience of working in a fast-paced, high performing team
- Experience working for a centralised, international organisation would be an advantage
Skills, Knowledge and Qualifications:
- Understanding of cash and recurring revenue business models**
- Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
- Driven and proactive with a solutions-based approach
- Excellent verbal and written English and the ability to produce high-quality reports
- Commercially minded, with the ability to balance both long-term and short-term activity and objectives
- Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
- Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
- Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels
Language Skills: English (fluent). No other languages necessary.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Job Overview
The Mass Market team’s mission is to inspire the UK public to financially support the IRC in order to help people impacted by conflict and disaster. The main purpose of this role is to deliver engaging campaigns across our cause-led and prize-led products to generate long-term sustainable growth maximise income from existing supporters and develop a supporter-centric fundraising model.
As the Retention Marketing Executive, you will play a key role in delivering marketing activity across both the standard and mid-level audiences across regular giving and cash products. You will be responsible for developing and deepening supporter relationships by delivering a wide range of activities, including developing supporter journeys, regular giving development, cash appeals, and any other activity that increases lifetime value for the charity.
IRC Background
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC-UK
IRC UK is part of the IRC global network, which has its headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
Key accountabilities:
Programme execution and development
- Deliver revenue-generating standard value and mid-level appeals, across direct mail, email and SMS ensuring all activity is designed and tailored to inspire and engage supporters
- Deliver upgrade, cross-sell and reactivation activity across multiple channels and products, including email, telemarketing and SMS
- Design and implement supporter journeys and cultivation communications across all segments and products, in order to increase loyalty and supporter lifetime value
- Work closely with designers, copywriters, content producers and agencies, producing accurate and inspiring briefs and providing regular feedback to ensure they’re delivering effective, supporter-centric communications
- Responsible for activity being produced on time and within budget, including liaising with mailing houses, telemarketing agencies and internal support teams to oversee their activities
- As needed, deliver emergency appeals, including as a member organisation of the Disasters Emergency Committee, acting quickly to enable our donors to understand rapidly changing crises across the world and financially support our emergency response
- Work closely with equivalent teams in other national markets (i.e. Germany, Sweden, US) and the Global Retention support team to ensure all engagement is coordinated, and where appropriate, synchronised
Budget management, planning and reporting
- Accurately track and report on campaign income and expenditure, ensuring projects are delivered within budgeted expenditure
- Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income targets
- Feed into quarterly planning sessions, ensuring all work is aligned with UK Mass Markets strategic objectives
- Feed into a monitoring and reporting framework for retention activity, to track performance against KPI targets and strategic objectives
Insight, analysis and data management
- Ensure all work undertaken is insight-driven
- Create detailed end-of-campaign reports to ensure all relevant information is documented and used to inform future activity
- Work closely with the data team in order to market to different audience segments and enable accurate targeting of tailored campaigns and appeals
- Maintain an up-to-date knowledge of current GDPR data protection legislation and ensure all activity you manage is compliant
General
- Keep up to date with the sector developments in individual giving and digital fundraising to ensure IRC is at the forefront of fundraising developments.
- Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO. Work to ensure all fundraising and marketing is ethical, effective and supporter-centric
- This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
- Act as cover for other team members as needed and undertake any other additional tasks as requested by the Director of Mass Markets or the Retention Marketing Manager
Person specification:
Skills, Knowledge and Qualifications:
- Driven and proactive with a solutions-based attitude
- Excellent verbal and written English and the ability to produce well-designed and high-quality fundraising copy and appeals
- Numerate with excellent data analysis and interpretation skills
- Commercial mindset, with the ability to balance both long-term and short-term activity and objectives
- Excellent organisational and prioritisation skills, especially the ability to manage a complex and varied workload
- Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels
- Excellent IT skills including digital marketing tools such as email marketing software and website content management software as well as Microsoft packages (Word, Excel, PowerPoint and Outlook)
Experience:
- Experience and understanding of Individual Giving programmes, with a proven track record of successfully delivering retention activity across a variety of channels
- Understanding and experience of audience and donor segmentation and use of insights to drive campaign and programme performance
- Experience and understanding of creative process and relationship with brand identity through different channels and audiences
- Experience using a CRM system
- Experience of working in a fast-paced, high performing team
- Experience working for a centralised, international organisation (desirable)
- Experience of print management for direct mail campaigns (desirable)
Language Skills: English (fluent).
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
IRC’s External Relations (ER) department brings together Fundraising, Communications and Policy & Advocacy functions. With the aim to raise money, awareness and influence for crisis-affected populations worldwide, the department combines knowledge and expertise across multiple national markets.
The IRC fundraising teams are comprised of colleagues and teams working in the USA, UK, Germany, Sweden and Korea as well as emerging markets delivering direct marketing, content, account management, philanthropy, board liaison, corporate as well as trust and foundation partnerships to support IRC’s national fundraising strategies.
The IRC’s private fundraising capability in the UK has grown significantly over the past five years. Ambitious growth plans are in place to deliver increasing income from the private sector as part of an exciting global External Relations strategy.
The Director of UK Mass Markets is responsible for the leadership and direction of the Mass Markets team in the UK and for securing long-term sustainable income for the IRC through individual donor acquisition, retention and supporter care. You will lead and develop a high-performing team by growing mass marketing audiences and income, developing exciting and targeted campaigns, identifying opportunities for product, channel and audience diversification, and championing UX and a supporter centric fundraising model. The Director will also serve as a key partner to the UK Executive Director as they facilitate cross-team collaboration, accountability and success among all private fundraising teams in the UK (Philanthropy, Global Corporate Partnerships, Foundations & Trusts and Mass Markets). The Director will play a leadership role in IRC UK more widely as a member of the UK Senior Management Team (UKSMT). The UKSMT is collectively responsible for achieving the cross-functional goals of IRC UK’s strategy and actively fostering an inclusive workplace at IRC UK.
This role is responsible for:
I. Securing significant and sustainable funding in the UK for IRC’s work
II. Leading strategic activities that support IRC’s mass market fundraising presence including campaigns for the End-of-Year, World Refugee Day and emergencies
Scope and Authority
This position has responsibility for delivering the UK Mass Market team strategy and targets and Supporter Care within the overarching Global Mass Markets strategy and UK Strategic Plan.
Responsibility for Resources:
This post will have responsibility for three direct reports (1x Senior Acquisition Marketing Manager, 1 x Retention Marketing Manager, 1 x Donor Services Assistant) and a substantial expenditure budget. The role is part of the global Mass Markets team and is matrix managed by the Executive Director in the UK and the Global Vice President of Mass Markets.
Key Working Relationships
Internal:
• Counterparts and senior leads in global Mass Markets team
• UK SMT: Directors of Strategy and Delivery, Communications, Advocacy, Philanthropy, Finance, People and Culture, Awards Management
• Global peer-level team: Directors and Heads of Mass Markets for Korea, Germany, Sweden, USA and Global Mass Market Support Leads
• Digital team members (UK and global)
• Global Creative Studio and Brand
• Senior Director for Retention
• International Operations team, incl. data & analytics roles
Key Accountabilities
· Aligned to the overall Global External Relations Strategy, develop, implement, monitor and report on IRC UK’s fundraising and supporter engagement strategy.
· Lead fundraising campaigns (acquisition, retention, mid-level) that deliver unrestricted income to enable IRC’s work. Channels include e-mail, direct mail, inserts, Facebook advertising, new forms of social media, and adwords, as well as telemarketing etc.
· Develop a supporter engagement programme that focusses on developing and deepening long-term relationships and drives retention rates.
· Develop and deliver an innovation programme, ensuring fundraising products and activity are at the forefront of the UK sector and allow IRC to cut through to new audiences.
· Deliver outstanding supporter services, ensuring supporter interactions are dealt with professionally and appropriately.
· Contribute strongly to overall Global External Relations strategy and budget development during the budgeting and investment request process.
· Lead, inspire, develop and performance manage the UK Mass Markets team.
· Ensure effective collaboration between the UK-based leads of the Foundations and Trusts, Global Corporate Partnerships, and Mass Markets teams, in executing comprehensive, aligned donor engagement strategies across the UK.
· Collaborate with other UK leaders on the UK Senior Management Team, holding collective accountability for achieving the goals of the UK strategy and advising on the wider management of IRC UK to support those goals.
· Reporting to the UK Board of Trustees, including presentations to the full Board and the External Relations Committee as required.
· Representing IRC in the Disasters Emergency Committee (DEC) Fundraising Directors group.
· Be the senior contact for all mass marketing partnerships with third party supplies.
· Act as senior voice in cross-market working groups and committees.
· Network and build external profile of the IRC UK Mass Markets team by attending relevant fundraising and sector events, and building other external stakeholder relationships.
· Input into effective risk management of mass marketing income by accurately assessing opportunities, threats, strengths and weaknesses on a regular basis, and iterating the programme based on results.
· Accurately forecast, monitor and report on income and expenditure budget lines.
· Keep up to date with sector developments in individual giving, digital fundraising to ensure IRC is at the forefront of fundraising developments.
· Work closely with Mass Markets team in other national markets (i.e. Korea, Germany, Sweden, US) and the International Operations team to ensure all engagement is coordinated, and where appropriate, synchronised.
Skills, Knowledge and Qualifications:
· Driven, motivated and proactive with a solutions-based attitude and resilient in the face of setbacks.
· Proven ability to manage, meet and monitor fundraising budgets and Key Performance Indicators.
· Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload.
· Ability to understand legal frameworks and requirements, and implications of decisions in the best interest of the charity.
· Excellent verbal and written English and the ability to produce well designed and high-quality proposals and reports.
· Institute of Fundraising, Cass or comparable qualifications would be an advantage.
Experience:
· Extensive experience of individual giving (or mass marketing) and digital fundraising and ideally, mid value and legacy giving, within a large or medium global charity, including a proven track record of both acquisition and retention.**
· Launching new channels and products with success.
· Comprehensive understanding and experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive strategy and performance.**
· Experience and understanding of creative process and relationship with brand identity through different channels and audiences.
· Proven track record of success in a leadership, line management, recruitment, performance management and talent retention.**
· Demonstrated history of being an empowering and supportive manager to front-line fundraisers.
· Experience working for a centralised, international organisation would be a strong advantage.
· Experience using Salesforce an advantage.
Criteria in the Person Specification marked with ** are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme in the UK.
UK based candidates who state that they have a disability and meet these criteria, will be invited to interview.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Humanitarian Academy for Development (HAD) is actively recruiting for the position of L&D Operations Manager to be based from its office in Birmingham, UK. Serving the Humanitarian and International Development Sector and its parent Islamic Relief Worldwide - it collects, coordinates and delivers compelling HAD in action content and messaging around the globe to promote the training, research and talent development services HAD offers to retain existing customers and attract new customers. The Division leverages digital platforms, public relations, events and the media, all in line with HAD’s vision, mission and strategy. It is envisioned to be a hub where humanitarian and development theories and practice are studied, examined and developed.
Job Purpose:
· Lead and oversee the operational delivery of all learning and training activities across IRW through HAD, ensuring high-quality, values-driven learning experiences that meet organisational and sectoral needs.
· Take full responsibility for the management and development of HAD’s digital learning offer, ensuring the transformation of traditional training into engaging, scalable, and high-impact e-learning experiences.
· Enhance the visibility, accessibility, and impact of HAD’s learning programmes through effective communication, marketing, and learner engagement strategies.
· Work with IRW stakeholders to develop and deliver initiatives that strengthen management, leadership, and technical capabilities, aligned with organisational culture and values.
The successful candidate must have or be:
- Extensive experience in coordinating or managing training delivery and operations within a large, multi-site organisation.
- Proven record of managing learning systems, logistics, and administration to a high standard.
- Experience in implementing and monitoring quality assurance processes for training programmes.
- Demonstrated ability to engage learners through communication, marketing, or learner engagement strategies.
- Experience of managing budgets, contracts, and supplier relationships related to training delivery.
- Experience in managing and developing teams across different geographical locations.
- Strong operational planning, project management, and organisational skills.
- Excellent written and verbal communication abilities, with experience in marketing or promoting learning initiatives.
- Proficiency in Learning Management Systems (LMS) and e-learning platforms.
- Strong analytical and reporting skills; able to measure and communicate impact.
- Demonstrated understanding of adult learning principles and blended learning design.
- Collaborative leadership style, with the ability to work effectively across cultures and disciplines.
For more information, please click on the Documents tab above to view the full Job Description
Islamic Relief promotes equality and meritocracy, and seeks individuals who are sympathetic to the IR values of; Sincerity, Excellence, Compassion, Social Justice and Custodianship together with our policy standards on Anti-Bribery, Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, we will be glad to hear from you.
For more information on the excellent company benefits we offer our employees, please visit:
What we offer UK colleagues - Islamic Relief Worldwide
Please Note: Interviews are expected to take place in mid-late December 2025.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
For UK based roles, we are only able to accept applications from candidates who have the right to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
HAD is an equal opportunities employer
The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Challenges Lead’ to be based from anywhere in the UK that Islamic Relief has an office. These office locations include; London (Whitechapel/Waterloo), Leicester, Birmingham, Manchester, Bradford and Glasgow.
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Job Purpose:
- To coordinate the development and delivery of Fundraising Challenges Events, nationally and internationally, with the objective of engaging the community on a grass-roots level in line with the IRUK fundraising strategy
- To work closely with the Community Fundraising team to promote the mass participation of events that will lead to participation and fundraising
- To deliver stewardship journeys for participants and supporters
- To successfully project manage multiple national fundraising initiatives.
The successful candidate must have:
- Proven experience in challenges coordination and/or management
- Significant experience of fundraising through organising and delivering challenges, and/or mass participation activities
- Experience of the development, delivery, monitoring and evaluation of plans and budgets
- Experience of delivering exceptional donor/customer care
- Experience in supporter stewardship
- Experience of using a range of effective communication channels to promote fundraising activities
- Experience in negotiating and managing contracts with vendors and suppliers
- Experience of managing own workload effectively, planning and organising work to meet deadlines
- Experience of working effectively without close supervision dealing with problems as they arise
- Experience and comfortability of working within a fast-paced environment
- Experience working with and supervising volunteers
- A thorough understanding of the different types of fundraising challenges
- Good understanding of charity law, policy and regulatory environment within the charity sector
- Knowledge of the Fundraising Regulators code of practice
- Able to work flexible hours (including unsociable hours and weekends)
- Proficient use of Asana, Trello or other project management tools
- Excellent event/challenge management skills – from conception, promotion to production and delivery
- Excellent attention to detail and ability to produce correspondence to a high standard
- Creative thinking skills
- Able to exercise diplomacy where required
- Excellent communication skills – written, oral and listening with the ability to communicate sensitively and effectively with a diverse range of individuals who may be supporters, participants, donors or volunteers
- Strong project management and team coordination skills, including the ability to use planning tools
- Strong networking skills
- Proven organisational skills with the ability to work on multiple activities at one time
- Excellent administration skills – able to keep thorough, accurate and up to date records
- Competent user of Raisers Edge, Microsoft D365 or other relationship management databases
- Understanding and experience of health and safety regulations and risk assessments in relation to organising events and challenges
- Educated to ‘A’ level or equivalent
- Knowledge of Microsoft Office software in particular, Word, PowerPoint, Excel and Outlook
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Senior Digital Engagement Manager
Contract type: Permanent – Full time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £48,867 to £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Digital Content and Experience team manages our online platforms and content, delivering best-in-sector digital experiences designed to increase brand awareness, brand love and income.
About the role
As our Senior Digital Engagement Manager, you will champion strategic social media, digital campaigns and experiences, working closely with communications, fundraising and campaigning teams to drive sustainable change.
In this role, you will:
- Deliver and continually optimise organic social media strategy.
- Line manage the Social Media Manager.
- Lead on the expansion of the digital channel mix in key growth areas.
- Refine and continually optimise WaterAid’s approach to social video.
- Lead on delivering priority digital engagement projects.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
To be successful, you will need:
- Experience in strategic planning/development and digital channel management.
- Extensive experience in and knowledge of digital marketing and social media – spanning earned, owned, shared and paid.
- Line management experience, the ability to lead and motivate others, and drive change.
- A strong understanding of the digital landscape and ability to respond creatively to emerging trends and technology.
Although not essential, we’d prefer you to have:
- Experience of creating content for and strategically growing YouTube channels.
- A solid understanding of SEO techniques, user experience, testing and conversion optimisation.
- Experience of working with content management systems.
Closing date: Applications close 12:00 PM UK time on Wednesday,10th December 2025. Round 1 interview will take place 17-19th December 2025.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.
We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.
We have now expanded our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa holders (50% of each community) over the next 12 months.
We are recruiting Ukrainian speaking Employment Advisors to join the STEP team delivering this new programme. You will provide high quality advice and guidance through 1:1 employability support and group employability workshops with the aim of coaching individuals and supporting them on their journey into employment that suits their previous experience and skill set.
You will prepare participants for employment and help them to achieve their chosen training and employment objectives. You will monitor and encourage participants’ engagement and attendance in all aspects of the programme. You will provide an exemplary level of support to STEP participants working towards a variety of performance targets based on the progression outcomes of participants including successful delivery of workshops, completion of training courses, volunteering, and achieving and sustaining paid employment.
The Employment Advisors will work remotely and can be based anywhere in the UK.
About you
We are looking for candidates who have:
- Proven experience or knowledge within the employment sector
- Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment.
- Knowledge of adult learning/vocational training
- Experience of delivering 1:1 advice and guidance and coaching
- Experience of reviewing and supervising a case load of participants
- Awareness of Safeguarding people at risk and maintaining professional boundaries
- Experience facilitating group workshops
- Excellent interpersonal and communication skills
- Cross-cultural sensitivity
- Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
- Advanced level of English
- Competency in Ukrainian
Candidates must be UK based and have the right to work in the UK for the duration of the contract
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely on 15th and 16th December 2025.
Expected start date will be 5th January 2026.
Bringing life-changing action to people in crisis around the world
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK: Telemarketing Strategy Lead
Ready to architect transformational change? Lead one of Save the Children’s most critical fundraising streams—Legacy, Acquisition, and Loyalty—and help secure the future of global children’s rights.
Role: Public Impact – Telemarketing Strategy Lead
Salary: c.£39,000–£42,900
Contract: Fixed-term (6-months, extension to perm on results), Full-time
Location: Remote-first
Deadline: Interviewing on a rolling basis
Save the Children UK is a global powerhouse working tirelessly to build a world where every child is thriving, heard, and valued. From emergency response in Gaza and Ukraine to tackling child poverty in the UK, we address the biggest challenges facing children with proven expertise and unwavering commitment.
Our Public Impact Group is reshaping how millions of people in the UK give, volunteer, and act for children. We're not just building a fundraising operation—we’re galvanising a modern movement that mobilises the nation to protect children’s rights and futures.
The Role
Working across Public Impact, this role focuses on sustainably increasing the quality and value of our telephone fundraising programme by continually testing, learning, and innovating—with safeguarding at its core.
You’ll support squads across Public Income and Engagement, collaborating within a multi-disciplinary team. Success in this role relies on building strong internal relationships and driving ambitious, measurable results.
You’ll bring a deep understanding of the telemarketing landscape to rigorously hold agency partners to account—asking the right questions, overseeing operations, and ensuring campaigns deliver against targets and KPIs. Your analytical insights will inform decisions at every level, turning data into strategic action.
Who We're Looking For
We value proven capability and expertise over long checklists. We’re seeking a results-focused, innovative, and adaptive leader who thrives in complexity and is motivated to apply their professional experience to achieve life-changing outcomes.
Experience
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Telemarketing Leadership: Experience managing telemarketing delivery within a charity, or leading agency work for non-profit clients.
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Agency & Systems Knowledge: Strong understanding of the telemarketing landscape and agency models (e.g. Stratcom).
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Compliance: Knowledge of charity marketing regulation, with the ability to embed safeguarding and compliance practices.
Why Join Us?
Immediate Impact: Your expertise directly fuels a global movement for children’s rights, supporting life-changing work in emergencies and long-term programmes.
Supported Leadership: You’ll have the backing of a leadership team that truly understands fundraising, in a well-resourced environment where you can lead with confidence.
Purpose-Led Culture: Join an organisation committed to inclusion, integrity, and meaningful impact.
How to Apply
If this role has grabbed your attention, we’d love to hear from you.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK.
Job Overview
The External Relations (ER) department is comprised of three main but complementary functional areas: Private fundraising, Communications, and Advocacy. The main objective of the department is to enable the organisation to have the resources needed to continue serving millions of people worldwide in places affected by war and disaster.
The Director of UK Philanthropy will provide leadership and strategic direction for individual high net worth fundraising activities focused on the UK market, ensuring the delivery of significant, multi-year resources for the IRC's global mission. The Director will also serve as the primary high-value fundraising partner to the UK Executive Director as they facilitate cross-team collaboration, accountability, and success among all private fundraising teams in the UK (Philanthropy, Global Corporate Partnerships, Foundations & Trusts, and Mass Markets). The Director will play a leadership role in IRC UK more widely as a member of the UK Senior Management Team (UKSMT). The UKSMT is collectively responsible for achieving the cross-functional goals of IRC UK’s strategy and actively fostering an inclusive workplace at IRC UK.
This role will be responsible for:
• Leading a team of fundraising professionals focused on raising unrestricted and restricted contributions from High-Net-Worth Individuals.
• Managing a personal portfolio of significant donors and partners focused on securing six and seven-figure commitments.
• Facilitating cross-functional collaboration, ensuring strong coordination and accountability across all UK-based high-value fundraising teams as well as with other team leaders in the UK (e.g. Communications, Advocacy, and Programmes).
• Serve as the high-value fundraising representative on the UK Senior Management Team, directing and progressing strategic goals in fundraising as well as advising on the wider management of IRC UK.
• Serving as the primary fundraising/partnerships contact for the IRC's UK Board, leveraging their networks and influence to advance the team's revenue targets.
• Directly driving the UK Executive Director's engagement in fundraising and external partnership activities.
• Interfacing closely with US-based and other international colleagues in External Relations to ensure global strategic alignment.
The Director will craft and implement comprehensive fundraising strategies for the UK market, mentor and guide the team to optimise the size and impact of gifts and ensure donor-centric fundraising practices are consistently deployed. This critical role involves developing and implementing strategies informed by bold revenue targets.
Major Responsibilities
Fundraising and Partnerships
• Manage a focused, complex portfolio of individual high-value prospects and supporters that results in increasing gifts at the six and seven-figure level.
• Design and execute customised fundraising and partnership strategies for their personal portfolio, to maximise size and impact of gifts to the IRC.
• Travel and meet with donors and prospects across the UK and occasionally internationally as required.
• Achieve personal and team-wide goals and metrics related to visits, solicitations, gifts/pledges closed, and other critical key performance indicators.
• Serve as the primary staff liaison and resource for the IRC's UK Board on all matters relating to philanthropy and partnerships, ensuring their engagement is maximised for fundraising impact.
Leadership and Management
• Lead and directly supervise a team of approximately 3 individuals across the UK-based Philanthropy team, inspiring, motivating and challenging them through active mentorship and fostering an environment that supports new ideas and innovative approaches to donor relationship management.
• Provide comprehensive thought leadership for the team's efforts towards increased financial revenue and other modes of private sector engagement that support the impactful delivery of the IRC's mission.
• Partner with the Senior Director of International Philanthropy to develop a strategic plan, including setting annual goals and key outcomes for the team. This will include but is not limited to collaborating with the UK Board and Senior IRC leadership in identifying, cultivating, and stewarding donors through strategic engagement opportunities such as meetings and events.
• Provide strategic oversight and manage collaboration between the UK-based leads of the Foundations and Trusts, Global Corporate Partnerships, and Mass Markets teams, ensuring strong coordination in executing comprehensive donor engagement strategies across the UK market.
• Collaborate as a peer with other UK leaders on the UK Senior Management Team, holding collective accountability for achieving the goals of the UK strategy and advising on the wider management of IRC UK to support those goals.
Executive and Global Collaboration
• Proactively drive the UK Executive Director's fundraising activities, including identifying and vetting high-level engagement opportunities, preparing briefing materials, and ensuring excellent donor/partner stewardship.
• Interface and collaborate superbly with US-based colleagues in External Relations to ensure consistent messaging, coordinated prospect management, and alignment with global fundraising priorities.
• Facilitate the deployment of IRC leaders (including the UK ED and global Executive Board and programme leadership) throughout the donor life cycle to qualify, cultivate, solicit, and steward five, six, and seven-figure commitments.
Candidate Requirements
• Significant demonstrable years progressive experience or proven background of non-profit fundraising experience and expertise in high-net-worth individual fundraising, and/or foundation/trust/corporate partnership development.
• Demonstrated history of being an empowering and supportive manager to front-line fundraisers.
• Outstanding communication skills, including writing, listening, verbal presentation, and speaking.
Preferred Experience & Skills
• Consistent track record of securing 6 and 7+ figure gifts/partnerships from a complex portfolio of diverse donors and prospects, including qualifying prospects and upgrading donors.
• Proven organisational leadership experience, for example on senior management teams.
• Experience in international organisational collaboration, including interfacing effectively with leadership and colleagues based in other countries.
• Proven experience leading and directly supervising front-line fundraisers.
• Experience in leveraging and managing a Board or high-level volunteer leadership for fundraising success.
• Ability to develop creative and multifaceted donor strategy often carried out in partnership with programme staff or senior leadership.
• Ability to navigate CRM systems.
• Dedication to fundraising for international development, humanitarian, human rights, gender and racial equality, social justice, and migrant communities
Working Environment
• IRC UK has a hybrid working policy.
• Occasional travel across the UK and internationally as required.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK. STEP aims to improve integration for refugees and people who have experienced forced migration support though a targeted employment programme that addresses the complex barriers they face in preparing for, and ultimately finding, work in the UK. We support all people who have experienced forced migration regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment.
We run STEP online and in person programmes across the UK. Our work now includes specific programming for women refugees, Afghan nationals, Ukrainians and those who have come through the asylum system.
We have expanded our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa holder (50% of each community. The programmes provide advice and signposting to relevant services to mitigate against any potential obstacle to participation – this includes access to tech and statutory childcare.
The Specialist Training and Employment Programme (STEP) supports individuals who have experienced forced migration to rebuild their lives and access meaningful employment. We know that to succeed, participants need more than just training and job search support. They need to feel connected, informed, and welcomed into the communities they live in.
Community Leads play a key role in helping promote the programme to the Hong Kong BN(O) community. We have one Community Lead based in the North West and are looking for a second in London and the South East. Working remotely and across regions, the Community Leads work in partnership to deliver community engagement and outreach activities, help participants understand and access local services, and ensure that support is culturally appropriate and inclusive.
The Community Leads also help build partnerships with local groups, promote volunteering, and run events that support social connection and reduce isolation. They will contribute to our social value commitments and play a crucial part in shaping how the STEP programme responds to local needs and participant feedback.
About you
We are looking for candidates who have:
- Proven experience in community engagement, outreach or partnership work
- Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment and of the challenges faced by people who are resettling in a new country and community
- Experience of delivering and supporting events, webinars or community activities
- Experience producing accessible, culturally sensitive written materials or communications
- Experience working with or within community organisations or VCSEs
- Excellent interpersonal and relationship building skills.
- Strong organisational and time management skills
- Confident writing skills (newsletters, social content or short reports)
- Proficiency in Cantonese to support webinar delivery and community engagement
Candidates must be UK based and have the right to work in the UK for the duration of the contract
The Benefits:
- 23 days holiday plus bank holidays and Jewish holidays
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary.
- Health cash plan– cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme.
- On Friday the office closes at 3pm
- We encourage flexible working/working from home and offer a range of flexible working options.
Equality, Diversity and Inclusion:
World Jewish Relief values equity, diversity and inclusion in our workplace and we encourage applications from candidates of all ethnicities, socio-economic backgrounds, genders, sex, sexual orientations, ages, disability, faiths (or non), marital status (or non), that meet the criteria set out for this role.
We are striving to build a team reflective of the communities we work with. People with experience of forced migration are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter explaining how you meet the specified criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely during the week of 15th December 2025.
Expected start date will be 5th January 2026.
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief launched the Specialist Training and Employment Programme (STEP) in 2016. Today, we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.
STEP aims to support refugees and others who have experienced forced migration to overcome the complex barriers they face in preparing for and finding work. We work with individuals regardless of their background or proximity to the labour market, helping them develop the skills and access the opportunities needed to secure sustainable and meaningful employment.
We deliver STEP through both online and in-person programmes across the UK. Our work includes targeted support for women refugees, Afghan nationals, Ukrainians, and people who have come through the asylum system.
Our flagship in-person programme is delivered in partnership with a network of expert local delivery partners, including local authorities and NGOs, to ensure high-quality, community-based support.
We now have an exciting opportunity for a maternity cover Programme Manager to lead the effective delivery of the STEP In-Person Programme, ensuring participants receive high-quality, accessible employment support within their communities. You will work closely with our network of delivery partners to ensure consistency, quality assurance, and participant-centred approaches across multiple regions.
You will be responsible for a wide range of programme and partnership management tasks, including grant and contract oversight, finance, data and impact reporting, capacity building for delivery partners, and troubleshooting challenges in delivery. You will also provide line management to the STEP Programme Officer and other programme staff as required.
Alongside this, you will also be involved in UK-wide programme development work. This may include helping refine our CRM systems, contributing to MEL frameworks and analysis, developing curriculum and resources, supporting staff training and inductions, and ensuring safeguarding practices are upheld.
This is a dynamic and strategic role, ideal for someone who is highly organised, confident managing multiple priorities, and passionate about supporting people who have experienced forced displacement to rebuild their futures. You will work closely with senior colleagues to uphold the programme’s excellence during the maternity cover period and inform its continued development into 2026 and beyond.
About you
We are looking for candidates who have:
· Experience managing programmes, ideally within employment, education or refugee support sectors
· Experience managing external partnerships, contracts, or delivery organisations
· Experience supervising or line managing staff or volunteers
· Experience developing or improving programme resources, tools, systems, or processes
· Experience leading in Monitoring, Evaluation & Learning (MEL), including analysing data and applying findings
· Experience managing programme finance (e.g., budgets, forecasting, payments, financial reporting)
· Experience working with people from refugee or migrant backgrounds is desirable but not essential
· Strong programme management skills, including planning, risk management and prioritisation
· Excellent relationship-building and partnership-management skills
· Strong data handling and analysis skills (Excel, dashboards, reporting)
· Clear and professional written and verbal communication skills
· Ability to provide constructive support, guidance and supervision to staff
· A strong understanding of safeguarding, including risk mitigation, partner capacity building, and contribution to safeguarding strategy and culture.
Benefits
We offer a range of benefits including:
· 23 days holiday pro rata plus bank holidays and Jewish holidays.
· Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
· Life Insurance – up to 3 times salary to nominated beneficiaries.
· Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
· Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
· Season ticket / travel to work loan.
· Cycle to Work Scheme.
· On Friday the office closes at 3pm.
· We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief values equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of all ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
We are striving to build a team reflective of the communities we work with. People with experience of forced migration are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification.
· Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
· We encourage applicants to clearly demonstrate how they meet the essential criteria marked for CV and Cover Letter assessment.
· Other criteria will be explored in more depth through a pre-interview task and at interview.
Written tasks expected to take place on 10th & 11th December 2025
Interviews to be held the week commencing 15th December 2025.
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Special Events Logistics Officer
Contract type: 6 months Fixed term – 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £33,233 to £34,894 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Community, Events and Education team manages and delivers a diverse portfolio of fundraising and engagement activity ranging from challenge events, our partnership with Glastonbury festival to community fundraising, our volunteer Speaker Network and education engagement. The team delivers far more than income by deepening the engagement of new and existing supporters, raising awareness of WaterAid’s work.
The Special Events team is responsible for the management and delivery of unique festivals partnerships and special events.
About the role
As our Special Events Logistics Officer you will support on operations and logistics across all of WaterAid’s festival and special events projects and work closely with the festivals project team to drive sustainable change.
In this role, you will:
- Manage, with support from the Special Events Manager – Partnerships and Operations on the delivery of all event logistics and operational plans for all our festival activity, including onsite operations, equipment management, schedules, logistics and onsite delivery.
- Manage, with support from the Special Events Manager – Partnerships and Operations, all operations and processes around merchandise and stock management at festivals.
- Develop and create risk assessments and support with incident management planning for all areas of our onsite events activity.
- Provide support on project management and delivery of other non-festival special events.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Experience of working on large scale events, preferably at multi-day events/festivals.
- Proven experience of event operations and delivery and logistics management.
- Experience of managing relationships with both internal and external stakeholders.
- Experience of leading or working with volunteers.
- Enthusiasm, a positive and proactive approach to work and the ability to work under own initiative and collaboratively as part of teams.
Closing date: Applications close 12:00 PM UK time on Monday 22nd December. Interviews are expected to take place week commencing 5th January.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Social Development Direct is a mission-driven, international development consultancy with a global reputation for excellence in gender equality and social inclusion. As a social enterprise subsidiary of Plan International UK, we combine commercial agility with a deep commitment to social change.
We are seeking a Managing Director who will lead the next phase of SDDirect’s development, advancing the organisation’s influence and impact.
The Managing Director will report into the CEO of Plan International UK and the SDDirect Board, and will provide inspirational leadership to SDDirect’s talented and motivated executive and staff, ensuring the organisation continues to deliver excellent technical quality alongside sustainable commercial performance.
This role offers a unique opportunity for a dynamic, values-led and engaging leader, with drive, resilience and commercial acumen.A high level of commercial awareness combined with a social justice technical background, and a proven track record of successfully leading and managing a commercial enterprise, consultancy or similar organisation or unit in the international development sector, is highly preferable for this position.
For more information about the company, role and responsibilities, please find the full job description and person specification below.
How to Apply: Please click 'Redirect to recruiter' for details on how to apply for this position.
If you would like a confidential discussion about the role, please get in touch with Sue Griffiths, Managing Director, to arrange this. Contact details can be found in the job description.
The client requests no contact from agencies or media sales.