Media Relation Manager Jobs in Home Based

Are you looking for a career change?

Do you want a role that offers you an opportunity to support the needs of people affected by cancer in areas where access to services is a challenge?

This could be the perfect job for you.

This is a rare and exciting opportunity for and enthusiastic individual to join a growing and dynamic healthcare team to provide support for anyone affected by cancer.

We know from research that patients who live in areas of social deprivation and financial hardship have some significant health and non-healthcare care needs relating to their cancer experience but also, they find it difficult to access conventional cancer treatment and support services.

Our vision is to address the health inequalities in our area and improve access to holistic cancer support by bringing the services to an area where people can access. Working at our Big Purple Bus locations, you will be seeing clients face to face and also providing telephone and digital support. 

This is an extremely rewarding role, and we would welcome applications from candidates who feel passionate about making a difference to the lives of those living with and beyond cancer. 

Main purpose of post

• Act as first point of contact on the Big Purple Bus for any requests for information and support from the public or professionals (drop-in, appointment, phone, email), triaging more complex requests appropriately. 

• Manage professional and self-referrals to the service and triage appropriately, including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated information and support.

• Meet with people on the Big Purple Bus predominantly to provide face to face support when accessing the service (patients/clients, carers, relatives, professionals), providing high quality information and support within defined level of competence in relation to cancer.  This will include assessment of service users’ information and support needs (Holistic Needs Assessment/Cancer Care Review), provision of written or verbal information, supportive listening and action planning to facilitate self-management. 

• Act as a single point of contact for any on-going Big Purple Bus support services liaising with the individual being supported and any professionals and agencies involved in their care. 

• Work proactivity with primary and secondary care and voluntary sector partners to promote Weston Park Cancer Charity and build awareness of the support available for people living with and beyond cancer.

This is a rare and exciting opportunity for an experienced and enthusiastic person to join a growing and dynamic team that provides excellence in supporting people living with and beyond cancer and their families.  The post has been created to support the expansion of cancer support services.Applications are welcome from health, social care and voluntary sector professionals with experience of personalised care and understanding of the wider determinants of health, including, social, economic and environmental factors. 

The postholder will be part of a team which provides a ‘Single Point of Contact’ for people living with and beyond Cancer and professionals such as clinical nurse specialist, GPs, social workers and voluntary sector partners, in Sheffield and surrounding areas.  They will manage referrals to the Big Purple Bus service and triage appropriately including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated, information and support. 

The postholder will provide personalised information and support about cancer and cancer services, within their level of competence, which will enable people to navigate the health and social care system and make choices that are best for them.  The post holder will employ a What Matters to You? approach, using Holistic Needs Assessments and Cancer Care Reviews to support collaborative and person-centred practice.

The postholder will be expected to take an active role in contributing towards the development and implementation of Big Purple Bus support services, have the ability to work autonomously as well as part of a wider team, adhering to excellence in service delivery and customer service. 

We are looking for someone with a highly organised and flexible approach to work.  You must possess excellent interpersonal and communication skills with the ability to adapt your approach to the needs of the people we support.

Posts will have a primary base at the Big Purple Bus but with some occasional working from one of our other locations (Cancer Support Centre & Charity Hub) dependent on service need.

What you do:

Delivery of Information and Support to people living with and beyond cancer and their families. 

The post holder will: 

• Act as first point of contact on the Big Purple Bus for any requests for information and support from the public or professionals (drop-in, appointment, phone, email), triaging more complex requests appropriately. 

• Manage referrals to the Big Purple Bus service and triage appropriately, including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated, information and support.

• Act as single point of contact for any on-going support services liaising with the individual being supported and any professionals and agencies involved in their care. 

• Provide information and support within level of competence of the post (Macmillan Levels of Intervention Criteria L1,2, and L3 under supervision; NICE approved four tier model of psychological support Level 1).

This will include: 

• Assess the needs of individuals attending / contacting the Big Purple Bus service and identify the required level of intervention. 

• Support users sensitively to help them understand basic clinical information they have been given (e.g. around diagnosis, treatment, effects of the illness and treatment, cancer terminology), helping to resolve situations where users feel they have been given conflicting information. This will include addressing concerns and queries and working to resolve them and the ability to recognise and work within the limits of own competence and responsibility is crucial, referring issues beyond these limits to relevant people.

• Provide basic supporting information around topics such as reducing the risk of cancer, cancer screening, healthy living, the impact of cancer, in the most appropriate format (e.g. written, verbal, and others as appropriate to overcome any barriers to communication). 

• Provide information on topics such as e.g. benefits, travel insurance, and facilitate access to services e.g. specialist benefits advice, complementary therapy. 

• Liaise with relevant staff at all levels as appropriate both within the charity and externally to address issues identified, and seek advice with more complex issues, directly involving others where necessary, e.g. Cancer Information and Support Advisor or Senior Advisor; Clinical Nurse Specialists (CNS).

• Contribute to the development and maintenance of effective relationships with partner organisations in primary and secondary and voluntary the sector via networking, also giving talks and presenting at relevant groups.

• Deliver awareness raising activity to promote the service. 

Operational delivery 

The post holder will: 

• Collect and collate data regarding contacts with the service users in person and produce reports of activity as required. 

• Contribute to events and displays externally liaising with departments and agencies as required. 

• Provide general administrative support to the Health Care Professionals and Outreach Service Manager [FM1] [PM2] 

• Work flexibly in order to deliver the objectives of the cancer support service, including attending events and outreach sessions across South Yorkshire, North Derbyshire and Bassetlaw.

• Assist in the development of leaflets, posters and other materials, e.g. To publicise the service, recruit volunteers, support cancer awareness and other events.

• Facilitate open and effective communication with multi-professional teams, both internally and externally. 

Management & Leadership 

The post holder will: 

• Seek advice and support from senior colleagues on clinical matters.

• Adhere to policies and protocols relevant to the post, contributing to their updating and development as appropriate.

• Adhere to systems and processes to promote a healthy, safe and secure working environment and maintain accurate documentation and report any concerns. 

• Contribute to the continuous improvement and development of the service, identifying areas for change / improvement and suggesting new approaches and implementing changes in practice identified through other routes e.g. annual service review or user feedback. 

• Act as a role model by demonstrating expertise and maintaining credibility, ensuring a positive image of Weston Park Cancer Charity is maintained. 

General Duties 

• Report accidents and incidents as per Weston Park Cancer Charity’s policy. 

• To be an ambassador for the charity. 

• Demonstrate a positive and supportive attitude to staff and volunteers and uphold the philosophy and values of the charity. 

• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.

• Be proactive with your training and development needs, maintain relevant professional registrations and adhere to codes of practice

• Participate in team meetings and events

• Adhere to all WPCC’s policies and procedures including Health and Safety regulations, Equal Opportunities and Safeguarding. 

The above job description is not an exhaustive list of all duties required of the postholder. 

Individual Giving Officer
Salary:  £27500 to £30,000 FTE 
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week OR Part time 30 hours per week over 4 days 
Location: Hybrid / Hatfield

Are you passionate about fundraising? Would you like to play a key part within a growing charity focusing on making a difference to vulnerable young people in your local area? We would love to hear from you!

Herts Young Homeless work with 16-24 year olds who are homeless, at risk of homelessness, those aged 10-15 whose families are at risk of relationship breakdown and those aged 18+ who are in housing need and have mental health and substance misuse problems.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

Job Purpose:

• Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
• Have day to day responsibility for the Individual Giving income stream
• Manage a portfolio of existing Individual Giving supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors.
• Improve supporter retention and maximise donors’ lifetime value to hyh
• Manage, develop and lead on the use of hyh’s CRM effectively to segment data and make insight-led decisions. This includes developing new reports, liaising with the external CRM consultant to make improvements, writing up procedures and training members of the team in best practice.
• Acquire and develop new donors through solicitation and stewardship plans using a supporter journey programme to build engagement and loyalty.
• Develop marketing and comms materials through digital and other channels to deliver the programme.
• Maximise all opportunities to develop regular giving, appeals, one-off occasion donations, in-mem and legacy

Skills:

• Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
• Excellent interpersonal skills with the ability to build rapport and communicate sensitively; negotiating effectively to generate support among people from diverse backgrounds and all levels
• Strong analytical and methodical IT skills
•  Approachable, creative, ‘can-do’ attitude
•  Ability to motivate others and work as part of a team
• ·Good numerical skills

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

We currently have an exciting opportunity for a customer focused individual to join our team as a Supporter Care Advisor. You will join us working 35 hours per week, on a 12 month fixed term contract and will be based at our National Cat Centre. In return you will receive a salary of up to £26,796 per annum plus excellent benefits.

This role is on a hybrid basis, meaning a mix of working from home and at Cats Protection's National Cat Centre in Chelwood Gate, East Sussex.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate. We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted. The Supporter Services team is also responsible for the management of the Gift Aid scheme for Cats Protection, claiming money back from HMRC to provide much needed assistance to the many cats and kittens in need of help. We look to provide the best service possible to our supporters, although we never stop striving to improve this service.

Responsibilities of our Supporter Care Advisor:

As our Supporter Care Advisor you will provide a first-class level of customer care to current and potential supporters to secure financial and non-financial support, nurture relationships and increase levels of engagement, ensuring supporters feel valued and a key part of our work. You will be the first point of contact for fundraising enquiries and direct communication with supporters via a variety of channels (including inbound and outbound telephone calls, letters, email and social media response), helping to build loyal, committed relationships with supporters.

What we’re looking for in our Supporter Care Advisor:

- Experience working within a supporter relations or customer care environment

- A keen desire to provide excellent supporter/customer care

- Experience handling complex complaints and queries

- Hardworking team player but also able to work independently off own initiative

- Engaging and professional phone manner, excellent listening skills to build rapport and empathise

- Good organisational skills and attention to detail

What we can offer you:

• salary of up to £26,796 per annum plus excellent benefits
• generous annual leave entitlement
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 29th May 2024

Virtual interview date: w/c 10th June 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Director of Service Transformation 

Employer - Kids 

Location – Remote work involving regular travel within England

Salary - c.£70,000

Hours - 36 hours per week (Flexible hours considered)

At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.

As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support. 

What you will be doing as the Director of Service Transformation:

• Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families. 
• Lead the design, development and sales of innovative new service models and the scaling of existing services.
• Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids. 
• Ensure the quality and safe delivery of all Kids’ services. 
• Ensure effective budget management underpins service development and delivery.  Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability. 
• Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
• Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best. 
• Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery. 
• Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families. 

Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.

Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?

Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation. 

The Good stuff/Benefits

• Join a company that truly cares about your wellbeing
• Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
• Option to buy an additional 5 days holiday.
• Enjoy your entitlement to Bank Holidays.
• We've got your back with Maternity and Paternity Pay.
• Rest easy knowing you're covered with our Death in Service plan.
• Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
• Achieve work-life harmony with flexible hours tailored to your needs.
• Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
• Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
• Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
• Take care of yourself with Company Sick Pay which you are entitled to from your first day.
• 5 days of paid family/carers leave.
• Salary sacrifice schemes available
• Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
• Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
• Apprenticeship programmes available for employees
• Benefit from a colleague engagement programme enabling your voice to be heard.
• Lean on us during difficult times with Bereavement Leave.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

We are looking to recruit a Senior Event Coordinator as part of the Events team, supporting the organisation and delivery of FIGO events – including the biennial FIGO World Congress, online and regional events, webinars and internal FIGO events – providing an excellent experience to our growing network of stakeholders.

(For further detail about this role, please review the attached Job Description and Person Specification).

We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history. 

Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working.

This role is not open to sponsorship.

An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team working weekday evenings. As a Housekeeping Assistant, your role will be supervised by the Housekeeping Supervisor and will report the Housekeeping Lead.

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

Your role will be to provide a high standard of housekeeping and accommodation service across site. You will provide excellent levels of cleanliness that are consistent throughout the site.

As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.

You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually.  This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.

Interview Date: Will interview as and when suitable applicants are received.

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

FareShare Go

Customer Support Executive

Reporting to: Customer Manager

Location: Sheffield

Contract: Permanent

Hours: Full time, 35 hours a week

Salary: £22,495-£23,170

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

As the UK’s national network of charitable food redistributors. We believe that no good food should go to waste. We redistribute surplus food to charities that turn it into meals. We are doers. We are a community. We change lives

We have an excellent opportunity to join FareShare and if you feel that you would like to make a difference this may be the role for you.

About FareShare Go

FareShare and the Irish social enterprise FoodCloud have been working together since 2016 in a partnership designed to help UK retailers address the issue of edible surplus food they may have within their stores. This innovative partnership, known as FareShare Go, brings together a technology platform and FareShare’s knowledge of the UK charity food redistribution market. Using technological solutions, we connect charities with edible surplus foods from several major retail and restaurant partners across the country.
FareShare’s Strategy and Vision

Our Purpose: We are doers. We are a community. We change lives.

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Values:

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it is only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

The Customer Support Executive role is responsible for assisting both internal and external stakeholders through out every action taken. This role is required to have in depth knowledge of all FareShare Go, and FareShare Uk’s policies and procedures, our various systems and platforms, excellent communication and analytical skills and a can-do attitude. The Customer Support Executive is the face of FareShare to our partner organisations, answering inbound queries to identify not only the issue but the root cause of the problem, and are responsible for seeing this through until the underlying cause has either been resolved or escalated to a stakeholder to investigate. This role goes beyond looking at these issues on a case-by-case basis, being responsible for highlighting trends across the issues that come across the support teams' desk to identify overarching themes and suggesting improvements to address these. Relationship management underpins every action carried out throughout the day, be it customer, stakeholder, or colleague facing to ensure that we are providing the best possible service we can. This can take many forms, from complaint handling with our customers when there is a retailer issue, expectation management when there is a customer misunderstanding, conflict resolution between our customers and/or retailers, to ensuring that all our records are detailed, up to date and inclusive of all information needed for our colleagues to carry out their role. This team sets the standard for customer support for FareShare, acting as brand ambassadors whilst advocating for our charities and retailers alike to ensure that we achieve our mission of ensuring that suitable food reaches our communities by supporting our community partners who tackle the causes behind the symptoms of food poverty in the United Kingdom. 

Main areas of responsibility

Resolving support issues

• Working with our charities to maintain seamless high quality support, including solving issues as they arise, and escalating to appropriate stakeholders.

Charity compliance

• Managing all charity compliance workstreams for one of four FSGo Regions through effective reporting, analysis, communication and intervention with charities to achieve agreed KPIs

 Effective use of CRM

• Understanding and using a Customer Relationship Management system to support all charities, by maintaining up to date records on all charities and scheduled donations. 

 Supporting regional teams

• Working closely with our regional field teams to transition charities from initial to ongoing support, supporting their engagement and retention work with collecting charities.

 Stakeholder support

• Working with the data support team to identify support trends, by analysing performance, gauging satisfaction and proactively escalating key issues.
• Working closely with our retailer partners and tech supplier to resolve issues and action requests.

Charity Recruitment and lead Generation

• Make charity eligibility assessments and understand their need and capacity for surplus food, in order to maximise the volume of food donated.
• Assisting with rollouts to new retailers, proof-of-concept and trial initiatives.

Person specification

Essential Criteria

• Excellent communication skills
• Excellent analytical skills
• Be an empathetic team player
• Be able to efficiently manage your own time
• Have strong relationship building skills
• Be organised, with a proven track record of achieving quality results
• Be able to manage and control data and information
• Have a proven ability to create links across teams to share best practices
• Be flexible about your working arrangements as the role may involve travel to other areas of the UK

Desirable Criteria

• Knowledgeable with CRM platforms, especially Salesforce
• Experience using PowerBi reporting
• Independent and innovative, creative thinkers
• Have a strong career history doing similar roles in any sector.
• Understanding of the ‘not for profit’ sector.
• Previous experience of working with food waste in an academic or professional setting is advantageous.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Hours Full Time, 36 hours per week

Salary £27,500 per annum, plus pension and benefits

Location Hybrid, with a willingness to travel to CCT’s office in Northampton at least once a week

The Communications Officer is a key supporting role within the Communications team. The post holder will research, write, and publish content across various channels, liaising with teams across the organisation to help identify content. They will report to the Communications Manager and contribute to the work of the wider communications team, helping to deliver marketing campaigns and the communications strategy. The post holder will have a data driven approach and be comfortable reporting on analytics, whether that’s in relation to PR, social media or on specific campaigns. Excellent verbal and written communications are essential to this role as is the ability to work across all teams within the organisation.

CCT is moving into a new strategic period, which is an exciting opportunity to embed recent audience development research into our work. The post holder will be familiar with audience research and understand segmentation and audience personas.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on Monday 27th May.

The interviews will take place on Tuesday 11th and Wednesday 12th June via Teams. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Prospectus is delighted to be working with Aberystwyth University to support the search for a Stewardship Officer to join the Development and Alumni Relations Office (DARO). The DARO Stewardship Officer will focus on building affinity and active support through multichannel communications, fundraising and engagement activities with over 100,000 alumni and supporters around the world. 

This role is offered on a permanent, full-time (part-time options available) basis paying a salary of £31,396- £37,099 per annum. This is a hybrid role where you can work between home and Aberystwyth University.

Reporting to the Alumni Engagement Manager and working closely with the DARO team, the DARO Stewardship Officer will be responsible for the annual PROM magazine and regular newsletter updates, social media content creation and dissemination, targeted fundraising appeal activity and stewardship materials for engagement across various donor and volunteer audiences.

The ideal candidate will have experience producing compelling, tailored content to a range of audiences to increase engagement, affinity, or active support. In addition to creating high quality physical and digital assets for communications and engagement purposes. This position will require both English and Welsh written and spoken communication. Experience of working for a university or within the non-profit sector is not essential.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds, and we are happy to make any reasonable adjustments to enable all interested candidates to apply. Please contact Femke Vorstman at Prospectus  for support with your application.

If you are interested in this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Head of Marketing and Communications
Salary: £52,915.20 per annum
Hours: 37.5 hours per week
Duration: Permanent
Location: Hybrid - Remote working with requirement to regularly work from HQ in Exeter or any other Devon Air Ambulance premises.

The Role

We have a rare and exciting opportunity for an experienced marketing and communications leader to join the Devon Air Ambulance team and help us tell our story.

Supported by a team of six, and working across the charity, the role will design and deliver marketing and communications strategies to support our mission, vision and strategic aims.

From developing our digital marketing across social media and a new website, to implementing a new visual identity, to underpinning our fundraising activities with creative and compelling communications, the breadth of this role provides a unique opportunity for someone to make a significant contribution to our ongoing success.

The Candidate

We’re looking for an outstanding marketing and communications leader who is strategically minded and delivery focused. They will be able to lead and develop an existing team and be adept at building and maintaining productive working relationships. They will seek out new opportunities to add value to existing activity and develop new ventures in collaboration with colleagues from a diverse range of different disciplines across the organisation. The ideal candidate will bring experience from a charity background and be used to supporting a broad portfolio of income generating activities. They will also be as comfortable leading communications internally as they are externally.

The Package 

Salary: £52,915.20 per annum.
As a valued member of the team you will have access to a wide range of employee benefits including:

• 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
• Occupational Maternity/Paternity & Adoption leave
• Paid time off for fertility treatment
• Pension scheme, 6% employer contributions
• Occupational sick pay scheme
• Counselling and financial wellbeing services
• Access to electric vehicle lease cars through salary sacrifice 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

The closing date for applications is 9am Tuesday 28th May 2024.
Interviews will be a two stage process and held in person at HQ.
1st interview - Monday 10th June 2024
2nd interview - Thursday 20th June 2024 / Friday 21st June 2024

Please note: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received.
Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.

No agencies please.

Who we are:

The Dalit Solidarity Network UK is a small human rights organisation working to eliminate caste-based discrimination in the UK and South Asia. Registering as an official charity in 2003, Dalit Solidarity Network UK continues to grow as an effective campaigning and advocacy organisation, working on the issue of caste discrimination in the UK and being an active player in the global movement.  Our major areas of work include documenting 'everyday casteism', building capacity of businesses to address caste-discrimination in overseas supply chains and UK operations and working with UK Higher Education Institutions to protect against caste-discrimination.

Summary of the role:

We are seeking a new Director who will be responsible for working with the Board to:

i) Develop and deliver of DSN-UK's overall strategy and objectives;

ii) Provide strategic leadership to influence the policy and practice of key stakeholders to further DSN’s vision of a ‘world without caste discrimination’;

iii) Lead overall management of DSN-UK, including management of DSN-UK staff, its finances and other resources.

Main duties and responsibilities:

Leadership and strategy

Responsible for implementing DSN-UK’s strategy through specific campaign, lobbying and advocacy activities, including development of key messages and influencing strategies. 

Maintaining partnerships and network support within the UK, with partners in South Asia and international partners.

Conducting joint advocacy at UK/EU/UN level, representing these issues at UK Government level and participating in  other joint initiatives as appropriate.

Operational Management

Responsible for the day-to-day management of DSN-UK, including key  aspects of its internal administration, particularly providing oversight of financial management, annual budgets and the preparation of regular financial and programme reports for the Board.

Fundraising:

Leading the development and implementation of a fundraising strategy for DSN-UK, preparing funding proposals and reporting to donors on project achievements.

Human Resources:

Managing one part time office administrator and appointing other staff, volunteers and consultants in consultation with the Chair.

For further details, see the attached job description.

What we are looking for in a Director:

1. A track record of successfully working at a senior level with strategic leadership and management responsibilities.

2. Ability to develop organisational strategies and translate them into plans and budgets.

3. Experience of working on issues of social justice/human rights/equality, diversity and inclusion and of campaigning for change.

4. Experience of representing an organisation to others, ranging from grass roots activists to government officials including high-level lobbying and advocacy and public speaking.

5. Experience of developing and managing budgets.

6. Proven track record and experience of fundraising from trusts, governments and corporate sources.

7. Excellent written and verbal communication skills.

8. Ability to plan and prioritise and keep to targets under pressure and to deadlines.

9. Willingness to travel within the UK and to work outside usual office hours if necessary.

10.  Commitment to the aims of DSN-UK and sensitivity to issues of caste, gender, race and religion and commitment to ensuring equal opportunities.

Benefits: The Director is entitled to 25 days annual leave (pro rata, not including bank holidays). Pension scheme with matched contributions of 5%. Hybrid and flexible working of 21 hours/week.

Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office periodically, e.g. 1 day per week. 

Interviews: Interviews will take place in the week commencing 1 July 2024.

How to apply: To apply, please send your CV and a supporting statement.  Candidates will be expected to provide proof of the right to work and reside in the UK. 

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for an Active Sports Officer to join us on a full-time, permanent basis, working 36 hours per week.

The Benefits

• Salary of £26,864 - £28,574 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a brilliant opportunity for someone who has a relevant sport related degree level qualification to kickstart their career with our committed organisation. 

You’ll have the chance to help promote the role of sport and exercise in enhancing wellbeing whilst developing a host of skills within a professional environment that will equip you for your career ahead.

Plus, working amidst the lush greenery, stunning gardens and tranquil lakes of Regent's Park allows you to escape the hustle and bustle of city life and immerse yourself in a picturesque natural environment.

So, if you're passionate about sports, community engagement and making a positive impact in a historic and vibrant setting, apply today!

The Role

As an Active Sports Officer, you will assist in the day-to-day operation and management of The Hub, the largest, most popular outdoor sports facility in central London.

Delivering outstanding customer service, you will create opportunities for under-represented groups to engage in sport and physical activity, generating income from sports bookings, events and fitness licensing in Regent’s Park and Primrose Hill.

You will assist in ensuring that staff, contractors, coaches, volunteers and league organisers and programmes provide a safe, high-quality experience and respond to the needs of our users.

Additionally, you will:

• Oversee the use of the Hub and sports pitches and assist with pitch inspections
• Assist with the Fitness Licence application process
• Ensure the sports facilities and equipment comply with good practice standards
• Open and close the Hub when acting as Duty Officer
• Assist in keeping usage records and other monitoring statistics
• Help to prepare material for progress and annual reports

About You

To be considered as an Active Sports Officer, you will need:

• Excellent interpersonal skills
• A degree level qualification in a relevant area such as sport, PE, sports development, leisure management, etc.

Other organisations may call this role Sport Activity Officer, Sport & Leisure Officer, Leisure Centre Assistant, Operations Assistant, Sport Science Graduate, Sport Development Graduate, Leisure Management Graduate, Graduate Leisure Facilities Manager, or Recreation Assistant.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as an Active Sports Officer, please apply via the button shown. Successful candidates will be appointed on merit.

St Hilda’s East has a 135-year history of combating deprivation and social exclusion in East London. We welcome people of all ages to our large community centre in Shoreditch where we offer a wide range of activities for local people which provide opportunities to enhance wellbeing, learn new skills and meet people of diverse backgrounds. We also run a day centre in Shadwell, with a focus on supporting elders from the Bangladeshi and other communities. 

We are currently in search of a passionate and committed male older peoples’ programme worker to join our team and lead a weekly a men’s group, as part of the thriving Over 50’s programme. The role involves designing, leading, and facilitating various activities and sessions aimed at improving physical and mental wellbeing, and improving community connection amongst older people. We welcome enthusiastic individuals who are dedicated to making a positive impact on the lives of older people to apply and become part of this rewarding and impactful initiative. 

What you will be working on 

• Co-designing activities with older people 

• Developing and facilitating weekly sessions including a mens’ group  

• Promoting and publicising activities in the local community to increase male participants 

• Working with external facilitators and volunteers to provide engaging and varied sessions  

This job is for you if you: 

• are experienced in planning and delivering engaging group activities for older people 

• have good IT skills 

• have the ability to raise awareness and promote our activities 

• are committed to making a positive difference in the lives of local older people 

• good interpersonal and communication skills to engage with older people and the wider community 

Closing date for applications: 10am Monday 10th June 2024 

Interviews: Thursday 13th June 2024 

Our Recruitment Policy 

St Hilda's East is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community. 

Due to the specific requirements of our Over 50’s programme, we are seeking a male worker. This is considered a genuine occupational requirement in accordance with the Equality Act 2010, Schedule 9, Part 1. We welcome applications from all qualified candidates and are committed to promoting diversity and inclusion 

St. Hilda’s East is committed to the highest levels of safeguarding and promoting the welfare of children, young people and adults with care and support needs. The successful applicant will be required to give a full chronological work history, and all offers of employment are subject to reference checks and an Enhanced DBS (Disclosure and Barring Service) check. 

We are looking for someone to work with a clear strategy and then develop, grow and successfully manage our Youth Advisory (YAG) and Alumni groups, as well as lead the engagement of families / support networks. The ideal candidate is someone who will ensure interns accessing the DFN Project SEARCH model are at the heart of decision making and who will champion their rights and their participation. We are looking for someone who has a strong understanding of advocacy and the rights and entitlements of young adults with special educational needs and disabilities.

We are in our third year of running our YAG and yet to launch our Alumni offer. This role will therefore involve leading the implementation, development, and growth of the membership of both DFN Project SEARCH YAG and Alumni group. This will include planning and facilitating a programme of activities throughout the year for YAG and Alumni members, which we hope will be a mix of in person and online events.

This post holder will also provide ongoing training to YAG, Alumni and parent/carer members and facilitate their participation in our advocacy work. There will also be opportunities to deliver training to our central and partner teams alongside members of these groups