Media volunteer volunteer volunteer roles in Greater manchester, north west england

Are you passionate about creating transformative learning experiences that empower individuals and communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Instructional Designer to join our founding volunteer team. This role is central to designing, structuring and delivering educational programmes that support survivors, young people and marginalised communities to access knowledge, develop skills and achieve personal and collective growth.

Purpose of the role:

The Volunteer Instructional Designer supports our mission by designing engaging, effective and learner-centred educational materials. In this role, you will collaborate with subject matter experts, program staff and other volunteers to transform ideas and content into structured learning experiences that are accessible, inclusive and impactful.

About the Role:

As Instructional Designer, you will work closely with the Membership Director, Book Club Coordinator, and Social & Digital Media Education Lead to develop structured learning pathways, modules, and resources for our membership programmes. Your work will ensure that all learning experiences are engaging, accessible, and aligned with our anti-capitalist, community-driven, and survivor-centred mission. This is a hands-on, impactful role combining strategy, creativity, and operational delivery.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in instructional design, curriculum development or educational programme creation in formal or informal learning environments.
• Proven experience designing and delivering community-based education, training or learning programmes.
• Experience using content creation tools (e.g., Microsoft PowerPoint, Google Workspace, Canva).
• Basic familiarity with e-learning tools, learning management systems or content creation software is a plus.
• Ability to develop structured learning pathways with clear outcomes and assessments.
• Ability to translate complex or technical information into clear, accessible and inclusive learning materials.
• Knowledge of accessibility and inclusive design best practices.
• Hands-on experience contributing to open-source projects.
• Implementing security, accessibility or system optimisation practices in real-world projects.

Desirable / Can Be Developed:

• Experience in instructional design, learning design or educational content creation.
• Developing skills in structuring learning objectives, activities and simple assessments.
• Willingness to collaborate with facilitators, subject matter experts and community members.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in education, instructional design, learning and development or a related field is valued.

Main Responsibilities/ Key Duties

• Design and develop educational programmes, courses and learning resources for members and volunteers.
• Collaborate with subject matter experts, facilitators and leadership to ensure content is accurate, relevant and impactful.
• Structure learning experiences with clear objectives, assessments and progression pathways.
• Integrate digital platforms, multimedia resources and interactive tools to enhance accessibility and engagement.
• Evaluate learning outcomes and gather participant feedback to continuously improve programmes.
• Ensure all learning programmes comply with safeguarding, accessibility and data protection standards.
• Ensure all integrations follow best practices for security, data privacy and performance, maintaining
• compliance with GDPR and other relevant standards.
• Facilitate knowledge transfer by providing clear resources for onboarding new volunteers, team members and technical contributors.
• Maintain documentation of course materials, learning pathways and instructional guides for internal use.
• Support capacity-building by training facilitators, volunteers and community members in programme delivery.
• Collaborate with leadership, technical teams and stakeholders to define the long-term vision and goals for digital platforms and systems.
• Identify opportunities for innovation, including new features, technologies, tools or workflows that improve platform functionality, user experience and operational efficiency.
• Continuously monitor the open-source platform to ensure optimal performance, uptime and reliability, using monitoring tools, analytics, and performance metrics.
• Identify and diagnose technical issues, bugs, or system errors promptly, assessing root causes and prioritising fixes based on impact and urgency.

What This Role Offers You:

• Leadership experience in designing and delivering learning initiatives that directly impact communities.
• Personal and professional growth through hands-on instructional development and facilitation.
• The opportunity to shape transformative learning systems within a pioneering, values-led CIC.
• The satisfaction of empowering survivors, young people, and community members through education.

What This Role Is Not For:

• Individuals seeking purely administrative or content curation work without engagement.
• Those unwilling to adapt learning resources to diverse audiences and community needs.
• People expecting pre-packaged or rigid course structures—this role requires creativity, collaboration, and active problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to design meaningful learning experiences that empower communities and foster personal transformation, we want to hear from you. 
• Apply now and help build education systems that create lasting social impact.

A Final Word
Design learning turns knowledge into action. Shapes the path from curiosity to competence.

If you know that: Education is the bridge between knowledge and action.A bridge between knowing and doing

Volunteer Role: Marketing & Fundraising Campaign Specialist
Reports to: Service Manager.
Position: Volunteer.
Location: Remote (UK-based preferred)
Time Commitment: Flexible – approx. 3–6 hours per week
About Say Aphasia
Say Aphasia is a charity supporting people living with aphasia—a language and
communication disability that can affect a person’s ability to speak, understand, read, or
write, often caused by stroke or brain injury. Our local support groups offer a safe,
welcoming environment where people with aphasia and their families can connect, share,
and support one another.

Role Overview
We are seeking a volunteer marketing expert to help design and deliver creative
marketing strategies that strengthen our fundraising campaigns. Your expertise will help
us reach new supporters, increase donations, and grow our impact.
This role is ideal for someone with experience in marketing, digital campaigns, brand
strategy, or fundraising communications who wants to apply their skills to a
meaningful cause.

Key Responsibilities
● Develop marketing strategies to support fundraising campaigns
● Help plan and launch digital fundraising campaigns
● Advise on branding and messaging to inspire donations
● Support social media and email marketing strategies
● Identify opportunities for partnerships and sponsorships
● Analyse campaign performance and suggest improvements

● Collaborate with the Say Aphasia team to ensure communications are accessible
and inclusive

Skills & Experience
We are looking for someone with:
● Professional experience in marketing, digital marketing, or fundraising
campaigns
● Strong understanding of social media marketing and audience engagement
● Experience with campaign strategy, storytelling, or brand positioning
● Ability to communicate complex ideas clearly and simply
● An interest in health, disability advocacy, or community organisations

What You’ll Gain
● The opportunity to use your professional expertise to support people with aphasia
● Experience working with a mission-driven organisation
● Flexibility to contribute remotely
● Recognition and references for your contribution
● The chance to help shape impactful campaigns that raise awareness and funds

Volunteer Opportunity: Events Organiser

Are you creative, organised, and passionate about bringing people together? We’re looking for a dedicated Volunteer Events Organiser to help plan and deliver engaging events that support our mission and connect our community.

Role Overview:
As a Volunteer Events Organiser, you will play a key role in coordinating and executing a variety of events, from small community gatherings to larger fundraising or awareness campaigns. This is a great opportunity to gain hands-on experience in event planning, develop valuable skills, and make a meaningful impact.

Key Responsibilities:

• Plan, organise, and coordinate events from concept to completion

• Liaise with team members, vendors, and external partners

• Manage event logistics such as venues, schedules, and materials

• Promote events through social media and other channels

• Support on-the-day event setup, coordination, and breakdown

• Monitor budgets and track event performance where applicable

What We’re Looking For:

• Strong organisational and time management skills

• Good communication and teamwork abilities

• Creativity and problem-solving mindset

• Ability to work independently and take initiative

• Basic knowledge of social media or event promotion (preferred but not essential)

What You’ll Gain:

• Practical experience in event planning and coordination

• Opportunity to build your portfolio and CV

• Development of communication, leadership, and organisational skills

• A chance to meet new people and contribute to a positive cause

Time Commitment:
Flexible, depending on event schedules and availability.

Location:
REMOTE

Join us and help create memorable events that make a difference!

 Video Editor

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

Join us in leading positive change!

About the position

The Video Editor will coordinate all video and podcast production activities, supporting the design and delivery of high-quality content across various platforms. This role provides flexibility and autonomy, with opportunities for professional growth and development.

Location: Remote

Main Responsibilities

• Prepare and edit diverse video content for social media, including documentaries, promos and highlight videos.

• Adhere to a clear and comprehensive system for content files and archives.

• Assist in post-production-related tasks as needed.

• Contribute to the creative process of production of videos, by sharing ideas and discussing themes and directions of projects 

• Prepare and edit footage to uphold brand style 

• Find scripts and other source materials for video and podcast projects.

• Maintain a clear and comprehensive system for content files and archives.

• Assist in production-related tasks as needed.

• Monitor post-production processes to ensure accurate completion of details.

• Edit video content for various platforms, including web, social media, and broadcast.

• Collaborate with the creative team to develop and execute the visual style and narrative structure of video projects.

• Apply sound effects, music, graphics, and special effects to enhance the final product.

• Ensure all video content adheres to brand guidelines and quality standards.

• Manage and maintain video and podcast files, ensuring proper storage and organization.

• Meet deadlines and manage multiple projects simultaneously.

 Essential

• Demonstrate experience with Adobe Premier Pro

• Experience with Final Cut, Da Vinci Resolve  and Avid (not essential, but an advantage).

• Demonstrate some video production experience 

• Strong communication and interpersonal skills 

• Flexibility and openness to work on a variety of tasks 

• Focused, organized and able to prioritize and execute tasks independently 

• Passion in martial arts is preferable, although not a must

• Well-organized, proactive, self-starter, and able to deliver tasks efficiently.

• Good time-management skills.

Desirable

• Bachelor’s degree in film studies, Cinematography, or a related field.

• Experience with colour correction and sound design.

• Familiarity with graphic design software such as Adobe After Effects and Photoshop.

• Experience in a fast-paced production environment.

• Knowledge of podcast production and editing.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Hope and Vision Communities is a small charity based in Reading providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We are growing to expand who we can help to other geographical areas, as well as working on opening a women’s service.    

Growing our services means that we also need to grow our fundraising income, and to help reach this, we are looking for a skilled volunteer who could help us take our communications to the next level. The role will support the Trusts and Grants Fundraiser with a focus on managing the charity’s social media posts; updates to the website and supporting event admin.

Key Tasks:

• Scheduling audience-specific, engaging and shareable content in different formats 

• Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following 

• Creating call to actions to increase our Mailchimp mailing list 

• Book attendance at networking and fundraising events

• Help us with copy writing for the press, fundraising tools and internet site. 

Key Skills:

• Comfortable in using digital comms tools such as mailchimp; wordpress; eventbrite; canva 

• Experienced in using social media such as Facebook; Instagram; LinkedIn 

• Able to research social media management tools such as Buffer 

• A confident copywriter who can write for different comms channels 

• Confident communicator with strong organisational skills

PERSON SPECIFICATION 

EXPERIENCE 

Relevant experience using digital communications tools and creating engaging content 

KNOWLEDGE, SKILLS & ABILITIES 

Ability to present written and verbal information clearly, accurately and to a standard appropriate for external presentation and communication 

Ability to work well within a team and independently 

Understanding of issues faced by those recovering from addiction 

Demonstrated commitment to the vision, mission and values of the organisation 

You will be supported to succeed and gain real workplace experience with a great group of people and the chance to make a real difference to the people in recovery we support.   

MAIN PURPOSE: 

• To support the comms/fundraising team with communication and events. 

• Help us increase our outreach in the communities and beyond, build a group of supporters and regular donors.

Estimated need for the charity: 

Roughly 4-6 hours per week, whenever is most convenient for you. For example, 3 hours, two days a week. You will be working mainly remotely from home, although volunteers are very welcome to work from our offices in Hare Hatch. You must have access to your own laptop and secure internet connection. 

Manakal

We empower young people and underserved communities to become sustainability leaders through accessible, culturally-centered education and mentorship.

Global Communications & Digital Engagement

As a Global Communications & Digital Engagement Volunteer, you will contribute to strengthening Manakal’s global digital presence and community engagement. The role focuses on supporting communication initiatives that clearly convey Manakal’s mission, initiatives, and impact while fostering connections within an international and purpose-driven community.
Key Responsibilities

• Support the development and execution of communication and content strategies
• Contribute to storytelling aligned with Manakal’s mission and values
• Assist in growing and engaging Manakal’s global digital community
• Collaborate with the communications team on digital initiatives and campaigns
• Support the communication needs of Manakal’s projects and ventures

Who This Is For

• Creative and proactive
• Comfortable working independently
• Sensitive to tone and aligned with values-driven communication
• You speak Spanish & English (additional languages are a plus)

Minimum Hours per Week:

4-6 hours per week

Duration:

3-5 months

ABOUT US

The Great Friendship Project is an award-winning organisation tackling loneliness through research-informed community programmes, campaigns, and partnerships.

We design and deliver social interventions that help people build real-world friendships, strengthen social confidence, and rise out of loneliness.

Over the past four years, we have delivered hundreds of community activities, partnered with major brands and public institutions, contributed to national research and policy conversations, and built a highly engaged community of tens of thousands of young adults.

As we look ahead, we are now entering a critical next phase of growth, strengthening our foundations in preparation for wider national expansion.

----------------------------

OVERVIEW

We’re excited to be recruiting a brand new Senior Marketing Volunteer to play a vital role in amplifying the mission and activities of The Great Friendship Project.

This role offers a unique opportunity to contribute to a meaningful cause, gain hands-on experience in social media and digital marketing within a non-profit setting, and make a positive impact on the lives of young people experiencing loneliness.

As the Senior Marketing Volunteer lead, you will play a critical role in shaping the organisation’s future. Your leadership will not only enhance our marketing efforts but also contribute significantly to our mission of creating a lasting positive impact on the lives of young individuals struggling with loneliness.

----------------------------

RESPONSIBILITIES

- Leadership and Team Management: Lead and mentor a team of marketing volunteers, ensuring they are motivated, supported, and aligned with the organisation’s goals.

- Strategic Planning: Devise and implement a comprehensive awareness strategy that aligns with the organisation’s mission and long-term objectives. Identify key opportunities, set measurable goals, and adjust plans as necessary to drive engagement and impact.

-Analytics and Insights: Regularly review and analyse marketing metrics to assess performance, make data-driven decisions, and optimise strategies for better outcomes.

- Content Direction: Oversee the creation of impactful and mission-driven content across various platforms, ensuring that all content reflects the organisation’s voice, resonates with the target audience, and drives engagement.

----------------------------

ABOUT YOU

- 3+ years of experience leading marketing teams: Proven experience in devising and implementing successful marketing strategies, with the ability to adapt to changing circumstances and priorities.

- Collaboration: Excellent interpersonal skills, with the ability to work collaboratively with diverse teams and stakeholders

- Passionate: A strong commitment to the mission of reducing loneliness among young adults, with the ability to inspire and lead a team toward shared goal.

- Organisational Skills: Highly organised and proactive mindset, with the ability to manage multiple projects, prioritise effectively, and meet deadlines.

We are searching for an enthusiastic volunteer to become the Recruitment Officer for our Newcastle branch, this role focuses on encouraging volunteers to join Make a Smile. In terms of member recruitment, they will need to help organise and run training sessions, organise and seek recruitment opportunities such as hosting stalls at Volunteering Fairs, contact through coleges/universities and social media use etc etc. Finally, they will need to encourage trainees to complete the essential training, including hosting intial introduction training sessions and help get volunteers to their first event! 

We are seeking a Volunteer Editorial Lead to oversee the editorial process, work closely with our investigative journalists, and ensure all content aligns with our mission and quality standards. This role is ideal for someone with editorial experience, a passion for social justice, storytelling, or lived experience in the topics we cover.
As Editorial Lead, you will play a pivotal role in shaping narratives, mentoring volunteer writers, and maintaining a consistent, professional standard across all publications.

Key Responsibilities:
•        Edit, proofread, and fact-check content produced by investigative journalists and contributors.
•        Work with the team to develop story ideas and content strategies.
•        Ensure all content reflects the organization’s values, mission, and tone.
•        Mentor and guide journalists, particularly volunteers and emerging talent, in improving writing and investigative skills.
•        Collaborate with other team members to plan content schedules and deadlines.
•        Maintain high ethical standards, particularly when handling sensitive topics.
•        Support the development of editorial guidelines and best practices for contributors.

Requirements:
•        Strong editing and writing skills; attention to detail is essential.
•        Experience in journalism, media, publishing, or content production (volunteer or professional).
•        Ability to work independently and manage deadlines in a remote environment.
•        Familiarity with issues such as childhood trauma, systemic inequality, and mental health is highly desirable.
•        Excellent communication and mentoring skills.
•        Passion for storytelling, social impact, and community empowerment.
•        Commitment to volunteer work of at least 10 hours per week.

Benefits:
•        Opportunity to shape impactful stories that influence public awareness and social change.
•        Work with a passionate, global volunteer team.
•        Flexible remote role – work from anywhere in the world.
•        Gain editorial leadership experience and mentorship opportunities. 
•        Opportunity to apply for paid roles as C.I.C scales

How to Apply
Please send:
•        A short introduction about yourself
•        Your interest in editing such content
•        Any writing, research, or media work (if available)

Students, early-career Editors, and individuals with lived experience are strongly encouraged to apply.

The Events Officer oversees chapter events, ensuring they run smoothly from start to finish. You’ll manage event requests, coordinate volunteers, support Lead Volunteers, and follow up on post-event tasks such as social media, hours tracking, and costume returns. Strong organisation, communication, and teamwork skills are essential to keep events engaging and well-staffed.

Volunteer Head of Communications – The Lysene Cultural Foundation

Approx. 4–8 hours per month • Flexible • Founding Leadership Role • REMOTE

Ladies and Gentlemen, lovers of classical beauty,

As we prepare to launch The Lysene Cultural Foundation, we are seeking a creative, strategic, and articulate volunteer Head of Communications to join our founding team and lead the development of the Foundation’s public voice and identity.

The Foundation exists to advance public understanding of Renaissance, Beaux‑Arts, and classical artistic traditions. We believe that beauty is a public good, something that enriches lives, strengthens communities, and connects us to our shared cultural heritage. Inspired by the artistic world of the Principality of Lys, the Foundation brings this vision to the public through exhibitions, educational programmes, research, and artistic support.

To share this mission with the world, we are seeking a communications leader who can shape our narrative, guide our outreach, and ensure that our message resonates with audiences far and wide.

About the Role

We are seeking a volunteer Head of Communications who will:

• Lead the creation of the Foundation’s communications strategy, including brand identity, messaging, and tone.

• Oversee public engagement across digital platforms, press, publications, and community outreach.

• Develop compelling narratives that bring classical beauty to contemporary audiences.

• Support the promotion of exhibitions, events, educational programmes, and fundraising initiatives.

• Build relationships with media, cultural partners, and public audiences.

• Work collaboratively with trustees and advisors to ensure communications reflect the Foundation’s mission and values.

• Dedicate approximately 4–8 hours per month, with full flexibility around schedule and involvement.

• Bring creativity, clarity, and a passion for sharing art and culture with the public.

This is a rare opportunity to define how a new cultural institution presents itself to the world.

Our Vision

The Foundation seeks to preserve the elegance of the past, celebrate the creativity of the present, and inspire the artists of the future. Through exhibitions, learning initiatives, and public engagement, we aim to make classical beauty a shared public resource.

Your work as Head of Communications will help ensure that our message is heard, understood, and embraced by audiences across the cultural landscape.

An Invitation

If you believe in the enduring power of beauty and wish to contribute your communications expertise to a meaningful cultural mission, we would be delighted to speak with you.

Together, we can build a living legacy of art, architecture, and craftsmanship—one that will flourish for generations.

Who are we: 
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to help lead some our teams across the organisation. We are volunteer led and manage 65+ volunteers across the country, most of them remoately. There are 10 different teams ranging from creative to business development. We are looking for up to 10 people to help with the coordination of feedback, delegation of tasks and assisting with running monthly meetings. We have a very diverse team of volunteers from all different culture, religons and disabilities. 

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication skills  

• Coordination skills

• Delegration 

• Knowledge or previous experience of working with disabilities. 

• Knowledge of inclusive design and work practices or open to learning.

• Organised  

• Adaptable  

• Willing to learn and develop  

• Thrill of building an online community. 

• Have a basic DBS check

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

Production Assistant

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

 Join us in leading positive change!

Role Overview

As a Production Assistant, you will support the Video Production Manager and team in all stages of video production, focusing primarily on the pre and production phase. Your role will be crucial in ensuring that our video projects are well-planned and executed smoothly. You will be involved in tasks ranging from script writing to stage setting, ensuring that all necessary preparations are in place for successful video production.
 

Main Responsibilities

• Collaborate with the Video Production Manager to develop and refine scripts for various video projects, conducting research to gather relevant information and insights to inform script content and invite guests when necessary.

• Assist in planning and setting up stages for video shoots, including arranging props, lighting, and other necessary equipment, and coordinate with the production team to ensure all stage elements are in place.

• Work with the Video Production Manager to create detailed production schedules and timelines, and coordinate with cast, crew, and other stakeholders to ensure everyone is informed of shoot dates and times.

• Assist in identifying and securing suitable locations for video shoots, conducting site visits to assess the suitability of locations and addressing any logistical considerations.

• Organize and manage all production materials and resources, including scripts, shot lists, and production notes, ensuring all necessary permits and permissions are obtained for filming locations.

• Act as a point of contact between the pre/production team and other departments, ensuring smooth communication and collaboration, and provide regular updates to the Video Production Manager on the progress of pr/production tasks.

Essential

• Provide production assistance as needed (e.g. props, crafty, runner duties)

• Good interpersonal skills with ability to get on with people at all levels.

• Strong organizational and time management skills.

• Excellent written and verbal communication abilities.

• Creativity and attention to detail in script writing and stage setting.

• Experience in camera set-ups for live events /ob-doc /scripted content

• Appropriate DIT practices for media management 

• Working knowledge of audio production and basic audio set-ups for live events and recorded audio. 

• To show professionalism at all levels and in all environments

• Proficiency with Google Workspace/Microsoft Office

• Working knowledge of file codecs and wrappers

• Digital Asset Management (Utilising enterprise versions of Google Drive etc)

• Coordinating the activities of writers, directors, managers, actors, and other personnel throughout the production process

Desirable

• Committed to working with the community with a passion for helping others less fortune 

• 1 + years of production in broadcast and film

• Understanding of broadcast acquisition standards for file deliveries

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Lead Volunteer Role Description

• To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office. 

• Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.

• To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.

• Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.

• To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.

• To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.

• To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format.  If alternative methods of collecting stats are used, to ensure that the team are all using the same method.

• To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.

• To assist with the recruitment interviews and induction of new Volunteers.

• Responsible for the support of new Volunteers and their final sign off.  Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.

• To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.

• To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.

• To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.

• To provide local information for the Helpline Court Information Sheet when requested.

• To ensure the team follow the practices of the court and work in partnership with the court staff.
• To forward any testimonials about the support provided by our volunteers to the CCSS office.

• Responsibility for maintaining the stock of CCSS leaflets.

• Organise cover for themselves when they are on holiday or need to take time off.