Member and business support manager jobs
Using Anonymous Recruitment
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IT & Data Support
Location: London (Hybrid – minimum 3 days onsite at Head Office)
Team: Finance & Operations
Reports to: Head of Technology & Data
Salary: Circa £34k
About us
BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.
The Role
We are seeking an enthusiastic and proactive IT & Data Support professional to join our team. In this pivotal role, you will:
- Be the first point of contact for staff technology queries (hardware, software, connectivity, CRM, Microsoft 365, etc.).
- Troubleshoot and resolve straightforward issues; escalate complex cases to suppliers or the Head of Technology & Data.
- Log and monitor support cases with third-party suppliers, ensuring timely resolution.
- Support the day-to-day operation of our CRM system, assisting with user queries, data issues, and development needs.
- Assist colleagues across the organisation with CRM queries, data and reporting requests, and member data analysis.
- Develop, maintain, and run routine reports to support business activities, ensuring data accuracy and consistency.
- Work with the Head of Technology & Data to build dashboards and reports (Power BI or equivalent) to monitor KPIs and member engagement.
- Provide informal training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of technology and data.
- Maintain accurate records of issues, resolutions, and supplier interactions to build organisational knowledge.
- Support compliance with data protection and IT security practices.
- Contribute to documentation of processes, FAQs, and how-to guides for internal use.
Essential:
- Good working knowledge of Microsoft 365 administration (Outlook, Teams, Word, Excel, SharePoint).
- Experience working with CRM systems and handling data queries.
- Strong analytical skills with the ability to produce accurate reports and interpret data.
- Excellent communication skills, able to explain technical and data concepts clearly to non-technical colleagues.
- Strong organisational skills and attention to detail.
- Ability to prioritise and manage multiple workstreams.
- Customer-service orientation with a problem-solving mindset.
Desirable:
- Knowledge of data structures, relational databases, and reporting best practice.
- Experience with Microsoft Dynamics CRM.
- Experience with Power BI (or similar reporting/visualisation tools).
- Knowledge of IT security and data protection best practice.
- Familiarity with working alongside external suppliers or IT service providers.
Why Join Us?
- Work closely with a supportive Head of Technology & Data and cross-functional teams.
- Opportunity to innovate and propose new ideas to improve technology processes.
- Stay up to date with the latest developments in IT and data, and help shape our future.
How to apply
Please submit your CV along with a cover letter that clearly demonstrates how you meet the job description and person specification.
Closing and interview dates
· Closing date is 9am on Tuesday 18 November
· First interviews will be remotely during the week commencing 24 November
· Second interviews will be held in person on Thursday 4 December 2025.
BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.
No agencies please.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Senior Philanthropy Manager
Welcome to Population Matters
We are an environmental charity, and we believe all populations matter. We are all interconnected and all species rely on each other, yet no one is talking about the impact the growing human population is having on the planet.
Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.
We conduct evidence-based research, build networks of powerful advocates, work with global partners, and support female leadership and male allyship to ensure that our population can co-exist in harmony with nature and prosper on a healthy planet.
Are you passionate about our cause?
We have just entered a new five-year strategy period and are looking for a Senior Philanthropy Manager with the experience, gravitas and growth-mindset to deliver our objectives. This is a new role, giving you the opportunity to shape the philanthropy programme and develop donor-centric experiences, proposals and feedback.
How to apply
Please apply by sending a CV (no more than three A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.
The deadline for applications is midday on Wednesday 26th November. We will inform successful first round candidates by 5pm on Friday 28th November and we will hold first interviews on Thursday 4th December via Teams. We will hold second interviews in person, in London, on Monday 15th December.
Please refer to the attached EDI statement for further information.
Note: We are reviewing applications on a rolling basis and may withdraw this job advert before the published expiry date.
#Senior Philanthropy Manager #Philanthropy Manager #Philanthropy #Philanthropy Management #Philanthropy Strategy #Philanthropy Planning
The client requests no contact from agencies or media sales.
We are looking for a Therapeutic Wellbeing Service Manager (North Services) and a Therapeutic Wellbeing Service Manager (South Services) to support the growth and delivery of our counselling and wellbeing programmes.
Our services are a hybrid of online and in person delivery and therefore the North role will include travelling to locations within Manchester, Bradford, Derbyshire and Nottinghamshire areas, including travelling to TLC wider meetings in Manchester.
The South role will include travelling to locations within London and the Severn & Wye areas, including travelling to TLC wider meetings in Manchester.
The Roles
The successful candidates will support the Senior Therapeutic Wellbeing Manager and hold specific identified managerial responsibilities within the services delivered by TLC’s Therapeutic Wellbeing department.
You will work closely with the Senior Therapeutic Wellbeing Manager and Management Team to co-ordinate the delivery, monitoring and staff support and leadership across the organisation.
The successful candidates will have operational responsibility for the Counselling and Wellbeing services within their geographical areas and have specific managerial responsibilities within the wider range of services delivered by TLC.
You will support the Head of Therapeutic Wellbeing to design and deliver against the department’s strategic objectives.
You will work closely with the Management Team and Clinical Supervisors to ensure services are delivered to a high standard in line with TLC’s values and the BACP Ethical Framework.
About you
We are looking for people who have the expertise to lead our team of mental health professionals.
You will be a skilled, knowledgeable and experienced leader with a proven track record in managing mental health teams.
You will be experienced in managing commissioned services requiring high quality contract management, reporting back to commissioners/funders.
You will have extensive knowledge of risk assessing , safeguarding legislation and local guidance and practice.
We are looking for collaborators and passionate leaders to ensure our team has the right knowledge, skills, values and behaviours to deliver accessible, compassionate and effective mental health support.
About us
TLC: Talk, Listen, Change is a relationships charity that has been providing support to individuals, couples, families, and communities in the North of England for over 40 years. The charity focuses on promoting emotional wellbeing through the cultivation of safe, healthy, and happy relationships. Originally serving Greater Manchester, the organisation has expanded its reach to help people all over England. TLC offer a range of services tailored to meet the diverse relationship challenges faced by the community. Our commitment to evolving our services ensures we continue to meet the growing needs of those we serve.
TLC values safe, healthy, and happy relationships both within the workplace and beyond, emphasising a culture that is safe, authentic, and person-centred, reflecting our commitment to valuing staff as much as the people we support. The organisation takes pride in being progressive and inclusive. TLC have made specific commitments to staff well-being and inclusivity, such as the Age-Friendly Employer Pledge, supporting Afro-hairstyles through the Halo Code, and endorsing the White Ribbon campaign to end men’s violence against women. These initiatives support work to build an equitable and respectful work environment.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We believe in empowering our team members to bring their best to this role. That’s why we offer flexible working hours around core business times.
We also provide an annual Professional Development allowance, a generous annual leave package, and even time off for your birthday, Health & Wellbeing Day, and EDI-focused Volunteering Day.
So, if you’re ready to make a real impact and help shape the future of TLC, we’d love to hear from you.
We want to make our recruitment processes accessible to everyone. As standard practice we provide interview questions prior to the interview so we can concentrate on getting to know you. If there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
Please state clearly on your application if you are applying for the North Service Manager Post or the South Service Manager Post.
The client requests no contact from agencies or media sales.
Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.
As part of our established services to our members and the wider sector, Homeless Link provides specialist learning and development services to help staff working in homelessness focus on their personal development or unlock change. This includes group training, qualifications and leadership programmes. Through this we aim to create a high performing homelessness workforce who have the skills, knowledge and behaviours to provide professional and consistent support to people experiencing homelessness.
Our aim now is to increase the reach and sales of our training to maximise both the impact or our L&Dprogrammes and increase the income they deliver. The Learning and Development Sales Manager will lead this work, increasing awareness of the range of Learning and Development opportunities we currently provide and working with current and prospective customers to better understand their needs.
The successful candidate will have a sound knowledge of sales and marketing approaches, with previous experience in building and maintaining successful customer relationships, developing sales strategies and project development and management. For full details of the role please follow the link to our website.
We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Are you passionate about turning data into stories that inspire change? The Medical Research Foundation is seeking a strategic and analytical Senior Research Impact Manager to lead our monitoring and evaluation efforts ensuring we can demonstrate the real-world impact of the research we fund.
This is a high-profile role at the heart of our mission. You’ll develop and implement frameworks, analyse outcomes, and communicate insights to shape our research strategy and inspire donors. If you thrive on evidence, storytelling, and strategic influence, this is your opportunity to make a lasting difference.
Why this role matters
We fund the brightest minds to tackle the biggest challenges in human health. But to keep doing so, we need to show the world that our funding makes a difference. Your work will help us prove our impact by capturing outcomes, evaluating effectiveness, and sharing compelling stories that drive support and shape future funding.
You will:
- Develop and implement research monitoring and evaluation systems and tools that align with our strategy.
- Oversee and review research reporting, following up with researchers using structured M&E tools to capture key impact data and stories.
- Lead on impact reporting and, working closely with our Fundraising and Communications functions, tell compelling stories of our research impact to the public and our donor base.
About You
You are a data-driven thinker with a passion for medical research and a talent for turning evidence into action. You are confident leading projects, managing data, and communicating complex ideas with clarity and purpose.
You bring:
- Experience of monitoring and evaluation, impact assessment, and the collection, analysis, reporting and management of data, ideally in medical research
- Familiarity with the UK biomedical research landscape
- Excellent interpersonal, communication, IT and data visualisation skills
- Line management expertise
Bonus points if you have:
- Experience of widely used databases (e.g. Dimensions, EuropePMC), survey tools
- Experience of Flexigrant or Flexigrant Insights
- Project management or strategic planning experience
- Confidence in presenting complex concepts to non-expert audiences
What we offer
- A chance to be part of a mission that matters.
- A supportive, collaborative, and ambitious team culture.
- Opportunities to grow, learn, and make a real impact.
About the Medical Research Foundation
Our vision? A world where medical research improves health for everyone. We fund life-changing science, and we’re proud of the role good governance plays in that mission.
Salary & Working Style
- £51,000-£56,000 per year full-time (36 hours per week) dependent on experience
- 30 days' holiday plus bank holidays
- 12% employer pension contribution + life assurance
- Generous other benefits
- Wellbeing support and flexible working culture
This is a full-time post, but we are happy to consider a part-time contract (min 0.8 FTE).
We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week if you are full-time (Monday, Tuesday, and either Wednesday or Thursday) with the option to work remotely for the remainder. If you are part-time, you will be office-based for at least 50% of your time.
A Place for Everyone
At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.
We especially welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.
The client requests no contact from agencies or media sales.
About the role
You will be part of the regional office team, managing a group of casework administrators. The team provides specialist administrative support and act as a single point of contact to SSAFA branch-based volunteers ensuring that SSAFA beneficiaries receive consistent, timely, and high-quality service. The RCM role will involve developing and maintaining collaborative working relationships with volunteers, including branch-based casework managers. Additionally, the RCM will occasionally assist the Regional Casework Co-ordinators with call handling, signposting, and triaging initial client enquiries.
To help you establish yourself in this post you will receive excellent training and induction to SSAFA. You will influence the processes and procedures within the regional office as it develops, working closely with a dedicated team under the guidance of the Regional Manager.
Whilst the post is homebased, to be eligible for this role you are required to live in the North West region consisting of Cheshire, Cumbria, Greater Manchester, Isle of Man, Lancashire and Merseyside. You will occasionally be required to travel within the North West Region or to other locations.
About the team
The regional office is a “virtual” office and supports the six SSAFA branches in the North West of England region, as the branch-based volunteers deliver casework for SSAFA beneficiaries. The successful candidate will work as part of a larger support team which will include 5 Casework Administrators and a Regional Manager. All team members are home based, residing in the region.
About you
To excel in this role, you should have a solid educational background and experience in managing employees, as well as overseeing and reporting on service delivery. You should have a proven ability to build and maintain relationships with stakeholders, achieving results through negotiation and influence. Previous experience of working with volunteers would be advantageous. You will have used Microsoft Office 365 to a high standard and be capable of learning a computerised case management system quickly. Additionally, you should be skilled with numerical data.
The successful candidate will be capable of planning and managing their own workload, with minimal supervision and have considerable experience of managing accounts.
It would be desirable to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across the North West Region would be beneficial. Commitment to SSAFA’s values including equality, diversity and inclusion is essential.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
If you have any queries or would like to speak to someone about this role, please contact Hilary Rosenthal, Regional Manager for Casework and Community Engagement, The North of England Region for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
How to apply
For more information and to apply, please click on the Apply button.
If you need any adjustments to support you with the application process, please contact us.
Closing date: 16 November 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 24 November 2025.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
We are looking for a Senior Therapeutic Wellbeing Service Manager to support the growth and delivery of our counselling and wellbeing programmes.
Our services are a hybrid of online and in person delivery and therefore this role will include occasional travel to our North and South TLC locations, including travelling to TLC’s wider Head Office in Manchester.
The Role
The successful candidate will support the Head of Therapeutic Wellbeing and hold specific identified managerial responsibilities within the services delivered by TLC’s Therapeutic Wellbeing department.
You will work closely with the Head of Therapeutic Wellbeing and Senior Management Team to co-ordinate the delivery, monitoring and staff support and leadership across the organisation.
You will support the Head of Therapeutic Wellbeing to design and deliver against the department’s strategic objectives.
You will work closely with the Management Team and Clinical Supervisors to ensure services are delivered to a high standard in line with TLC’s values and the BACP Ethical Framework.
About you
We are looking for somebody who has held a senior role and has the expertise to lead our service management team.
You will be a skilled, knowledgeable and experienced leader with a proven track record in managing mental health teams.
You will be experienced in managing commissioned services requiring high quality contract management, reporting back to commissioners/funders.
You will have extensive knowledge of risk assessing, safeguarding legislation and local guidance and practice.
We are looking for a collaborator and passionate leader to ensure our team has the right knowledge, skills, values and behaviours to deliver accessible, compassionate and effective mental health support.
About us
TLC: Talk, Listen, Change is a relationships charity that has been providing support to individuals, couples, families, and communities in the North of England for over 40 years. The charity focuses on promoting emotional wellbeing through the cultivation of safe, healthy, and happy relationships. Originally serving Greater Manchester, the organisation has expanded its reach to help people all over England. TLC offer a range of services tailored to meet the diverse relationship challenges faced by the community. Our commitment to evolving our services ensures we continue to meet the growing needs of those we serve.
TLC values safe, healthy, and happy relationships both within the workplace and beyond, emphasising a culture that is safe, authentic, and person-centred, reflecting our commitment to valuing staff as much as the people we support. The organisation takes pride in being progressive and inclusive. TLC have made specific commitments to staff well-being and inclusivity, such as the Age-Friendly Employer Pledge, supporting Afro-hairstyles through the Halo Code, and endorsing the White Ribbon campaign to end men’s violence against women. These initiatives support work to build an equitable and respectful work environment.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We believe in empowering our team members to bring their best to this role. That’s why we offer flexible working hours around core business times.
We also provide an annual Professional Development allowance, a generous annual leave package, and even time off for your birthday, Health & Wellbeing Day, and EDI-focused Volunteering Day.
So, if you’re ready to make a real impact and help shape the future of TLC, we’d love to hear from you.
We want to make our recruitment processes accessible to everyone. As standard practice we provide interview questions prior to the interview so we can concentrate on getting to know you. If there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Governance Manager (12-months maternity cover)
About the role
This is an exciting time to join Emmaus UK and provide maternity cover for our Governance Manager.
This standalone role is responsible for managing the operations of the board and committees of Emmaus UK, as well as for providing support to local boards at Emmaus communities across Great Britain as they look to develop their governance arrangements.
The postholder will manage the board of trustees, leading on recruitment, induction and compliance, ensuring meetings run smoothly and are minuted effectively. They will also work as company secretary, managing the smooth-running of the AGM, and ensuring returns are made to Companies House and the Charity Commission within appropriate timeframes.
The Governance Manager is responsible for monitoring the development of policies, tracking completion and working with managers to continuously improve policies in line with changing regulation.
The role will also involve extensive work with members of the Emmaus movement, through the performance of reviews of local governance of members, reporting back to local boards on areas to celebrate and actions to develop. They will also be responsible for developing Emmaus UK’s best practice toolkit for trustees to refer to in developing their local governance arrangements, and for liaising with the wider Emmaus movement through facilitation of the membership processes with Emmaus Europe and Emmaus International.
About Emmaus UK
We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home, meaningful work opportunities and a sense of belonging.
There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales, including three Emmaus groups working towards the development of services in their areas. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness.
Emmaus UK Governance
- Manage the board of trustees, leading on recruitment, delivering a comprehensive and appropriate induction, dealing with enquiries, maintaining declarations of interest, skills audit and eligibility forms and ensuring all details are up to date and accurate.
- Act as company secretary for Emmaus UK, leading on the preparation for and delivery of the Annual General Meeting, filing required returns, developing documents associated with membership, and ensuring the charity is compliant with relevant charity and company law.
Board and Committee Meetings
- Coordinate board meetings including organising venues, liaison with the relevant secretary and chairs in creating agendas, preparing and distributing papers and taking and circulating accurate minutes
- Oversee the smooth-running of committee meetings in conjunction with the admin team, including creation of the annual calendar.
- Ensure all follow up actions are coordinated, and ongoing rolling actions logs are maintained and appropriately shared with the Emmaus UK staff team.
Emmaus UK Governance Development
- Lead on governance projects within Emmaus UK, including but not limited to risk, policy management and internal governance reviews, reporting to the Board and subcommittees as appropriate.
- Provide governance advice and support to staff members on an ad hoc basis.
- Monitor all internal policies and procedures ensuring they are fit for purpose and kept under review by the relevant staff members.
Federation Governance
- Lead on reviews of members’ local governance arrangements, scheduling, undertaking analysis, reviewing documentation, collating responses from members and observations from Emmaus UK Senior Leadership Team members, and reporting to local boards on findings and Emmaus UK’s Audit & Risk Committee on emerging themes.
- Provide guidance for federation members on governance development through ad hoc advice, the production of governance toolkits and supporting resources.
- Facilitate the membership processes and requirements for Emmaus Europe and Emmaus International, supporting transitioning members and contributing to movement-wide events such as the World and Regional Assemblies, international visits and exchange programmes.
To apply
· To apply for the role, please complete our application form and equal opportunities monitoring form and email us, our Email address is in the application Pack by COP Wednesday 19th November 2025.
· Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
· Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 26th November or Friday 5th December 2025.
· If you would like to arrange an informal discussion about the role, please email us, the email address is in the Application Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced leader with a passion for healthcare, excellence and client-centred service? MSI Reproductive Choices UK is seeking a Regional General Manager to lead our South London region ensuring the delivery of safe, sustainable, and high-quality reproductive health services.
Location: South London
Hours: 37.5 hours, Monday to Friday
Contract type: Permanent
Salary: £51,078.01 - £56,441.20 (depending on experience and skills)
About the Role
As Regional General Manager, you will:
- Lead and inspire multidisciplinary teams across Treatment Centres.
- Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
- Drive continuous improvement in client safety, experience, and operational sustainability.
- Develop and implement strategic plans aligned with organisational goals.
- Champion a culture of inclusion, innovation, and excellence.
- Provide clear, supportive leadership that encourages development, accountability, and innovation.
Key Responsibilities
- A people-first leadership style that inspires, motivates, and brings out the best in others, acting as a role model.
- Proven ability to build strong, engaged teams and lead through change with confidence and empathy.
- Highly developed interpersonal, negotiation and influencing skills and a proactive approach to conflict management and resolutions.
- A track record of developing talent, driving performance, and creating a positive workplace culture.
- Recruitment, induction, and training of a full service delivery team including local leadership
What We’re Looking For
Essential Skills & Experience:
- Proven leadership of dispersed teams and P&L responsibility.
- Strong interpersonal, negotiation, and communication skills.
- Excellent knowledge of compliance, regulatory, and governance frameworks.
- Competence in data analysis, reporting, and using performance metrics to drive improvement
- Experience in client-focused service delivery and performance management.
- A passion for inclusive leadership and service excellence.
Desirable:
- Experience in private healthcare or NHS.
- Registered Manager status or equivalent leadership experience.
Why Join MSI?
- Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
- Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
- Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
- Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
Ready to lead with purpose?
If you're passionate about developing people, driving engagement, and leading with impact, we want to hear from you.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Doorway is a registered charity that has been supporting young people who are homeless/at risk of homelessness for 28 years, across Warwickshire. We are moving into an exciting phase of innovation and development as we set our strategy for the next three-five years.
We are seeking a dynamic, creative and strategic individual to contribute to our development and help us to achieve our goals. Ensuring that we go from strength to strength and have a sustainable future, through successful income generation and brand visibility.
The ideal candidate will be proactive, have excellent organisational and communication skills, with the ability to build relationships with donors, sponsors and partners. A motivated experienced individual with the ability to work in a fast paced environment, delivering fundraising and income generation activities on time.
Join us to bring your experience, passion, and ideas to help make a real difference to the lives of our young people.
Our mission is to give homeless young people a future through advice, accommodation options, support and life skills development.
The client requests no contact from agencies or media sales.
People & Culture Manager
Location: Fully remote with flexible working arrangements
Contract: Permanent, part-time (0.6 FTE, 3 days a week which can be worked flexibly)
Salary: £21,500 - £24,000 pa, depending on experience (0.6 FTE of £35,828 - £40,000)
Closing Date for applications: Sunday 23rd November 2025, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. Please note we are only able to respond to unsuccessful candidates.
* N.b. Both a CV and a cover letter must be submitted for applications to be considered.
Screening calls: Tuesday 25th and Wednesday 26th November 2025
Interviews: Monday 1st and Tuesday 2nd December 2025
Start Date: ASAP – this is a new post.
About: The Good Faith Partnership
At Good Faith, we create solutions to society’s most difficult problems. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
The Opportunity
Good Faith is seeking our first People & Culture Manager – a hands-on, strategic HR generalist who is excited to shape and scale a people-first culture in a growing, purpose-driven organisation.
You’ll play a pivotal role in building and embedding people practices that reflect our mission and values, ensuring Good Faith remains an exceptional place to work. As an advisor to the senior leadership team (SLT) and a key support to colleagues across the organisation, you'll be responsible for day-to-day HR operations as well as helping to shape longer-term people strategy.
This role combines compliance and compassion, policy and people, and structure and soul. It’s ideal for someone who thrives in an agile environment, brings a proactive and people-centred mindset, and wants to make a lasting impact.
Key Responsibilities
HR Operations & Compliance
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Act as first point of contact for HR matters, ensuring compliance with UK employment law and best practice.
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Maintain and embed up-to-date HR policies and processes, delivering staff training where needed.
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Manage sensitive employee relations issues (e.g. grievances, disciplinary, absence management) with fairness and integrity.
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Serve as designated Safeguarding Lead
Recruitment & Onboarding
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Lead inclusive and transparent recruitment processes, ensuring a great candidate experience
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Oversee onboarding to ensure new team members feel welcomed, equipped and engaged from day one.
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Provide direction, support, and oversight to the team member responsible for implementing recruitment and onboarding activities.
Performance & Development
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Oversee effective line management processes, ensuring they are fair, developmental and aligned with our values.
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Support managers to strengthen their people leadership skills and to deliver effective performance reviews and personal development plans.
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Identify and coordinate learning and development opportunities to support growth and career progression.
Wellbeing, Engagement & Inclusion
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Lead initiatives that promote employee wellbeing, engagement, and retention.
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Design and run staff feedback mechanisms (e.g. surveys), working SLT to act on insights and improve workplace experience.
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Champion diversity, equity, inclusion and belonging across all people practices.
People Systems & Processes
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Manage HR systems (BrightHR), employee records and documentation.
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Oversee payroll, pensions, and benefits administration (in collaboration with external providers where relevant).
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Manage Associate (external consultant) contracts.
People Strategy & Culture
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Develop and deliver a people and culture strategy aligned with our mission and values.
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Embed our organisational values across people processes and internal communications.
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Lead workforce planning to ensure we are structured for sustainable growth.
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Develop and implement internal communications that strengthen alignment and team cohesion.
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Foster a positive, supportive, and high-performing workplace culture.
Leadership & Management
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Provide line management to relevant team members, supporting their growth and wellbeing, as required
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Work closely with the SLT to provide HR insight and strategic advice.
Other
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Undertake other reasonable duties consistent with the role and the evolving needs of the organisation.
Person Specification
We value lived experience, transferable skills, and potential – so if you don’t meet every requirement, we still encourage you to apply if this role excites you. However, the following will be an asset for this role:
HR Operations & Compliance
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3–5 years of relevant HR experience, ideally within a small or purpose-led organisation.
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Demonstrated experience managing sensitive employee relations issues.
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Strong working knowledge of UK employment law, HR policy development, and HR best practice.
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Demonstrable awareness of emerging trends in People and HR, including the opportunities and ethical considerations presented by AI and automation
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CIPD qualification (Level 5 or above), or equivalent experience.
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Experience acting as a Safeguarding Lead, or working closely with a Designated Safeguarding Lead.
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Proven ability to design and deliver HR policy and compliance training.
Recruitment & Onboarding
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Experience leading recruitment, including drafting role descriptions, selection criteria, managing shortlisting and interviews
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Ability to create positive onboarding experience
Performance & Development
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Experience developing and embedding performance management frameworks, including appraisals and personal development planning.
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Ability in supporting and equipping managers in their line management responsibilities
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Experience identifying learning and development opportunities that align with organisational and individual growth needs.
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Understanding of how to support career progression and talent development in small or resource-constrained organisations.
Wellbeing, Engagement & Inclusion
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Demonstrable commitment to diversity, equity, inclusion, and belonging in people practices and organisational culture
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Experience designing and managing employee feedback mechanisms and using results to initiate change
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Knowledge of workplace mental health practices.
People Systems & Processes
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Experience managing HR systems (e.g., BrightHR or similar) and maintaining accurate and up-to-date employee records.
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Proficient in overseeing payroll, pensions and benefits administration, including liaising with external providers.
People Strategy & Culture
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Experience developing or contributing to a People & Culture strategy aligned with organisational mission and values.
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Ability to embed organisational values into internal communications, processes, and leadership behaviours.
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Demonstrated experience in workforce planning, team structuring, and anticipating future people needs for sustainable growth.
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Strong understanding of how to build and maintain a positive, inclusive, high-performing organisational culture.
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Experience writing and managing internal communications that support engagement, alignment, and transparency.
Leadership & Management
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Experience of working independently and managing a broad portfolio of HR responsibilities with minimal supervision
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Strong interpersonal skills with the ability to build trust across diverse teams and at all levels of seniority.
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Demonstrated ability to provide strategic HR insight and advice
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Experience in line management, including supporting direct reports’ development and wellbeing.
Other Skills and Attributes
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Strong written and verbal communication skills; able to communicate complex or sensitive information with clarity and empathy.
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Excellent organisational, planning, and prioritisation skills.
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Proactive, solutions-focused, and adaptable to change.
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High level of integrity, discretion and commitment to confidentiality.
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Comfortable working in a fast-paced, values-led, and evolving environment.
Working Arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel once a month for a Tuesday full team meeting which takes place in Bristol or Reading. Additional coworking opportunities in Bristol, Reading or London may be possible.
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This role is fully remote, with flexible working arrangements.
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
Supporting Your Application
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We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process.
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
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If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
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We’d be very happy to answer any specific questions relating to this role - please email us on with ‘Query for People & Culture Manager role’ in the email subject line and we’ll get back to you as soon as we can.
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To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these to us with ‘Application for People & Culture Manager role’. Applications must be received by 11:59pm on Sunday 23rd November 2025.
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For more information, see our website or find us on X at @goodfaith
The client requests no contact from agencies or media sales.
About SPANA
SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.
About this role
Over the past two years, SPANA has made significant investments in Monitoring, Evaluation, Accountability and Learning (MEAL), culminating in the establishment of an independent MEAL team within the Global Programmes Directorate. Led by the Head of Data Insight and MEAL, this team works collaboratively with the Programme Quality and Development, Animal Health and Welfare and Education, Community Education and SBCC teams to strengthen evidence-based programming and impact measurement.
The MEAL Manager plays a central role in advancing SPANA’s MEAL systems, providing technical expertise and support to SPANA UK staff and over 20 global partners. The role contributes to the design and implementation of MEAL frameworks that effectively measure the organisation’s impact on the health and welfare of working animals. In addition, the MEAL Manager promotes innovative approaches to data use, supports evidence-based learning and line manages the Data Insights Officer.
Contract, location and salary
This is a full-time (34.5 hours per week), permanent role. This role is UK based, hybrid working with regular attendance (approximately 1-2 days per month, or more if preferred) in our London office. Candidates must have the right to work in the UK currently and for the duration of the contract.
The salary for this position is c.£45,000 per annum, subject to skills and experience. SPANA is pleased to offer a range of benefits including a generous company pension scheme with 10% employer contribution if the employee contributes a minimum 5%, and health care cash plan.
Further details and how to apply
Please see the job description for full details including a person specification and information on how to apply. The deadline for applications is 23:59 GMT on Sunday 16 November 2025.
We recognise that candidates may choose to use AI in their application documents. We recommend that candidates ensure that their use of AI is considered and that their application documents accurately reflect their skills and experience. Applicants are advised that SPANA does not use AI in its application review process and all applications are independently reviewed by a minimum of two members of the team. Some interview processes will involve skills assessments which we expect candidates to complete without the use of AI.
Applicants must have the right to work in the UK currently and for the duration of the contract.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Are you a strategic HR professional passionate about people, culture, and inclusion? Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.
About Us
Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.
Key Priorities
- Deliver a management development programme with measurable impact
- Provide workforce analytics to inform strategic decisions and reduce agency spend
- Coach managers to resolve employee relations issues proactively
- Drive improvements in staff engagement, inclusion, and fair treatment
- Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking
- Embed co-production principles across HR processes
What We’re Looking For
- CIPD Level 7 (or working towards) or equivalent
- Proven experience in workforce planning, leadership development, and cultural change
- Strong coaching, influencing, and analytical skills
- Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
- Knowledge of CQC/Ofsted frameworks and sector reforms is a plus
Why Join Us?
At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
Contract: Permanent
Hours: 35 per week
Location: Hybrid or home working depending on location
Closing date: 19 November
Interview date: w/c 24 November
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
Family Fund has an ambitious five-year growth strategy, which aims to expand and diversify our income to support the hundreds of thousands of families across the UK raising disabled or seriously ill children, experiencing an unrelenting squeeze – financially, emotionally and practically.
The role
Family Fund is seeking a dynamic Statutory Funding Manager to lead efforts to grow our income from government and statutory funders. This includes proactively identifying new funding opportunities linked to government policies and programmes, collaborating with operational teams to develop strong funding proposals, and building positive relationships with potential funders to support the organisation’s growth objective.
If you join us, you’ll be:
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Working with Directors to deliver a clear strategic view on areas of opportunity
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Proactively horizon scanning across the policy landscape by reviewing government papers, policy reports, consultations, etc. to identify opportunities where Family Fund can offer strategic solutions
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Working collaboratively with operations and research colleagues to ensure high quality, targeted and compelling proposals
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Cultivating and managing a network of peers and decision makers in government departments to accomplish objectives
About you
You’ll have a proven track record of meeting and exceeding income targets from statutory income sources, have significant experience or researching and writing tenders and the commercial ability to understand, set and meet financial targets.
To be successful in this role you will have a positive approach to business development and a detailed understanding of the statutory funding landscape and how policy development links to funding.You’ll need to have creative and lateral thinking skills to identify and expand on opportunities to meet government needs through the capacity and skills of the organisation.
We’re passionate and determined to connect with and support more families and are looking for an individual with a strong commitment to our vision and purposes.You will also need to be self-motivated, results driven and have a tenacious approach to securing income.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a right to work check and employment history verification.
Our mission is to improve the day-to-day lives of families on a low income, raising a disabled or seriously ill child, or young person.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Outline of the role
The IT Manager at IAPB will be responsible for overseeing our IT systems, infrastructure and digital services, ensure they are reliable, secure and aligned with IAPB needs. This role will provide leadership on IT strategy, manage day to day operations, be the key liaison with our outsourced IT provider and support staff to use technology effectively to deliver our mission. We have staff located both in the UK and globally, so working effectively with and understanding the needs of our diverse workforce is key.
Scope and accountability
Reporting to Head of Finance, the post holders role will include:
1. IT strategy and planning
- Conduct a full review of all IT systems and processes
- Develop and deliver the IT strategy in line with organisational goals
- Advise SMT on technology opportunities, risks and best practice
- Ensure systems are scalable, cost-effective and future-ready
2. Systems and infrastructure
- Ensure compliance with GDPR, cyber security and other relevant regulations
- Work with external IT providers to ensure cloud services, networks, servers and business applications are managed and maintained
- Manage data security and backups
- Manage disaster recovery and business continuity planning
- Manage software licensing
- Work with the team leading IAPB’s Website
3. User support and training
- Promote effective use of collaboration and productivity tools across the organisation
- Develop user guides, training and resources to build digital confidence across the organisation
- Work with external IT provider to ensure technical support is provided in a timely manner (in accordance with SLAs)
- Work with external IT provider to set up IT access and provide on-boarding support for new staff in the UK and overseas
4. Project and change management
- Lead IT related projects such as systems upgrades, SharePoint migrations or new software implementation
- Ensure projects are delivered on time, within budget and to agreed quality standards
- Support digital transformation initiatives that improve service delivery and efficiency
5. Management and leadership
- Manage the relationship with external IT provider
- Manage the IT budget
- Manage the cost-effective procurement and decommissioning of IT equipment for all staff globally
- Manage the IT asset register
- Contribute to wider organisational planning
General
- The role requires working and communicating at both strategic and operational level – so getting involved in detail as and when required. The post holder will therefore need to comfortable and skilled in working in both ways.
- The post holder will be an enabler for other members of IAPB, supporting, upskilling, and coaching them across the breadth of IT.
- To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are applied at all times.
- To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.
- To undertake any other duties that may be considered commensurate with the level of the post.
- The jobholder does not have any direct reports, but will need to work across the whole organisation, dealing at all levels, whilst considering the different cultures and timezones that colleagues work in.
Skills & Experience:
- Proven experience managing IT systems, networks and digital tools.
- Strong knowledge of information security, data protection and GDPR compliance.
- Experience managing IT suppliers, contracts and IT budgets.
- Ability to lead projects and deliver improvements.
- Excellent problem solving and troubleshooting skills
- Strong communication skills with the ability to explain technical issues clearly to non-technical colleagues
- Commitment to the values and mission of IAPB
- Experience working in a charity or not for profit
- International experience
- Proven ability to constructively challenge, influence and do things differently with positive organisational benefits.
- Strong ability to prioritise, work at pace, and under pressure.
- Ability and willingness to work flexibly in terms of hours and travel.
About us
The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.
IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach.
There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that eye health is not an optional extra. It is vital to everything, for everyone.
IAPB is a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world. We are a well-funded with the majority of our income coming from membership subscriptions. Our impact has increased in recent years and with a new 3-year plan, we are accelerating our work and impact further.
We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.
Other Information
- Benefits include 30 days annual leave (plus statutory bank holidays)
- Pension scheme – 10% Employer contribution, no minimum employee contribution
- Group life assurance
- Hybrid working
- Flexible working
- Employee Assistance Provider
- Various family friendly policies
IAPB is the premier eye health body which brings together a unique network of members and membership bodies from across the world.
The client requests no contact from agencies or media sales.