Member and business support manager jobs

We’re looking for a highly organised, detail-driven Business Support Officer to support our team, board, and daily operations. If you thrive in a friendly, flexible, and purpose-led environment, this could be the role for you.

The Business Support Officer will be a key part of Together Active, helping to ensure everything runs smoothly.

You’ll provide essential business, operational, and governance support that allows the team to do their best work. You will also be the go-to person for supporting Board and committee processes, making sure all governance standards are met.

It's all about helping the team thrive in a collaborative,inclusive and creative environment.

Role Outcomes
1.Our Team Feels Supported: The Together Active team can rely on you for administrative support, so they can focus on their core responsibilities while you handle the business support tasks with ease.
2.Organised Board & Committee Meetings: Meetings run smoothly, with all governance needs taken care of, so everything is in place for informed decisionmaking.
3.Effective Processes: Admin and operational tasks are simple, efficient, and help the team work more productively.
4.Compliance assured: Pre-employment checks and HR records for staff and volunteers are completed and updated correctly, ensuring compliance with legal and organisational standards.
5.Event Support and Coordination: Events are planned and executed seamlessly, with all logistics and on-site needs addressed effectively.

What does this mean day to day?
Your duties will tie directly to the outcomes above, and you’ll have plenty of freedom to manage these tasks in a way that works best for you. With guidance from your line manager, you’ll be empowered to find creative solutions.

General Business, Operational, and Administrative Support
·Help with event coordination, from setting up events to liaising with external organisations, and providing on-site support when needed.
·Take care of the daily admin, including scheduling meetings, keeping office supplies stocked, and making sure the office environment runs smoothly.
·Manage Together Active’s inboxes and SharePoint: responding to enquiries and passing messages on to the right team members, and making sure our information is organised and easy to find.
·Work with external partners to make sure we get all the documents we need for projects in a timely manner.
·Assist with team logistics, including travel arrangements, organising team meetings.
·Handle office management tasks, like managing supplier relationships and ordering office equipment.
·Ensure pre-employment checks for new staff and volunteers are completed efficiently.

Board, Committee, and Governance Support
·Provide support for Board and committee meetings, including scheduling, preparing agendas, sending out papers, and taking minutes.
·Keep all governance-related documents, like Board packs and meeting minutes, organised and up to date.
·Coordinate the logistics of Board and committee meetings, making sure everyone’s well-prepared and informed.
·Help prepare reports and documents for the Board to review and make decisions.

We’re committed to building a team that better reflects the communities we work with. That means making equity part of everything we do, including how we recruit,support, and develop our people.
We know we have more to do. Our current team doesn’t yet reflect the diversity we want to see, and we’re actively working to change that. If you identify as disabled, neurodivergent, LGBTQIA+, from a global majority background, or have experienced exclusion in other ways, we especially encourage you to apply.
Every application is assessed on merit. Where candidates are equally qualified, we may use positive action in line with the Equality Act to support candidates from underrepresented backgrounds, particularly in relation to race and disability.

We care about the work, but we care about the people doing it too. We know how demanding system work can be. It requires patience, creativity, and emotional labour. That’s why we’re serious about building a culture that’s rooted in our values of compassion, creativity, inclusivity, and collaboration.
Our team work flexibly, with a mix of home, office, and in-person time across Staffordshire. We focus on outcomes, not hours at a desk. We’ll agree what works best for you and the role together. We’re based in Stafford, but our work takes us all over the county, and candidates will need to be able to work flexibly to support that.

Battersea is entering an exciting phase of innovation and transformation during this first year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals. This role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.

The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers. The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs in order ensure the long-term health of the Philanthropy pipeline. They will do this by personally managing a portfolio of key individual relationships as well as line-managing the Philanthropy Officer to deliver against their targets. This role, together with Battersea’s other Philanthropy Managers, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 1st December 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Date(s): To be confirmed

For full details on the role, please download the recruitment pack from our Careers website.

To apply for the role, click on the "Apply" button below.

This is a unique and exciting opportunity to lead the creation of high-quality, visitor-focused experiences at one of the UK’s most iconic heritage sites.  This role offers the opportunity to combine creative vision, strategic thinking, and leadership to make a meaningful impact on audiences and the Chatham Historic Dockyard Trust.

The Role

We are seeking an experienced and strategically minded Experience Development Manager (EDM) to oversee the development and delivery of high-quality, visitor-focused products and experiences across the historic site.  As a senior member of the Commercial and Operations team, the EDM will contribute to the sustainable operation of the museum, support the preservation of the Trust’s heritage buildings and ships, and drive growth in visitor engagement and commercial income.

The role includes leading flagship events and experiences, including family activities, the Call the Midwife Official Location Tour, Mission Christmas, and major annual events such as Armed Forces Day.  The EDM will co-lead one of CHDT’s largest staff groups alongside the Visitor Operations Manager, ensuring a high-quality, safe, and cohesive visitor experience across all areas of the site.

We’re looking for an organised and proactive individual to join our team as a Business Support & Finance Assistant. 

In this role, you’ll provide essential business and finance administrative support to the Society and Chief Executive, act as the first point of contact for general enquiries, and help ensure our workplace is effective, welcoming, and engaging. 

You’ll also assist with day-to-day financial processes, support key society meetings and events, and play a vital role in keeping everything running smoothly. 

If you’re detail-oriented, enthusiastic to contribute, and ready to make an impact, we’d love to hear from you! 

Click below to be directed to our recruitment portal, and find out more about the role and application.

Join Isabel Hospice as our Senior Data Manager (Fundraising) and play a leading role in turning insight into income, helping us fund the vital care we provide every day.

About the role

You’ll play a pivotal role in shaping how we use data to drive growth across all areas of fundraising. From identifying new income opportunities and analysing supporter trends, to improving data quality and reporting, you’ll help ensure every decision we make is insight-led.

Your work will directly influence fundraising strategy, helping the team plan smarter campaigns, reach new audiences, and increase income through the intelligent use of data. You’ll also oversee our Raiser’s Edge CRM and lead our Supporter Care team to champion accuracy, efficiency, and a culture of data-driven improvement.

About you

You’re an analytical, strategic thinker who understands that behind every number is a story and an opportunity. With strong technical skills and a creative approach to insight, you know how to use data to drive action and income.

You’ll also bring:

• Experience in using data insight to identify and deliver new income opportunities
• A proven track record of improving fundraising results through data analysis and testing
• Strong skills in Raiser’s Edge (or similar CRM), reporting tools, and data visualisation
• A collaborative approach and excellent communication skills, enabling others to see the power of data in action

What we offer

• The opportunity to shape a data-led fundraising culture that delivers real income growth
• A supportive, values-led environment where insight drives impact
• The chance to make a meaningful difference every day through smarter, more informed fundraising

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus
• A friendly, supportive team that cares about your growth and wellbeing

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

TAG Youth Club, an award-winning charity and a youth club open to children, young people and young adults, whatever their disability. We work hard to accommodate anyone who wants to join and particularly those who have restricted opportunities elsewhere.  We respond to the needs of the communities we serve and cater for those between the ages of 8 – 25 years. 

TAG started almost 25 years ago, as a group of parents who got together to create an inclusive space for their disabled young people to socialise.  From those humble beginnings TAG has now grown to over 250 members and supports over 750 family members.

The club now makes many activities available to young disabled people that would not ordinarily be available to them (such as climbing, skiing, archery, parkour, scootering and skateboarding). Our activities provide members with opportunities to meet new people, make friends, learn social and life skills, and to thrive and grow in confidence and independence.

This exciting new role has been created to support the CEO and Head of Operations, providing administrative support in a wide variety of areas including finance, fundraising, office systems and management, premises, promotion, marketing and communications.  A detailed job description is attached to the bottom of this job ad.  The successful applicant will have experience of business management, fundraising and finance and most importantly, the enthusiasm and the ability to work flexibly with good organizational and communication skills .

Business Manager – Institute for Turnaround

Salary: £35,000-£42,000 per annum, dependent on experience

Hours: 35-hour week with flexible working as required.

Contract: Permanent

Location: Office-based role in the City of London with some working from home (typically onsite Tuesday-Thursday, with flexibility required)

Responsible to: Chief Executive Officer (CEO)

Context:  The Institute for Turnaround (The IFT) is the UK’s leading membership organisation for turnaround experts. Our members and corporate partner organisations help underperforming businesses avoid unnecessary insolvencies. IFT members preserve jobs and livelihoods, uphold local industries, protect economic value and strengthen public service organisations.

This role will suit an experienced administrative professional whose emotional intelligence is highly developed, who is tech savvy, quick to learn and who can take ownership of projects and problem-solve with maturity in a complex and fast-paced environment.

You will be working with a small high performing and friendly team who are busy supporting senior and smart business leaders by providing unparalleled accreditation, professional development, knowledge and networking opportunities and advocacy for turnaround excellence.

Recruitment process:

· The recruitment process will comprise an interview involving a presentation from you, plus a short task.

· Interviews will take place in person/on site during the week commencing 15th December

Application:

· Please find the JD and person specification attached. 

· Submit CV and a short covering letter setting out suitability according to the person specification  by 5pm on Thursday 4th December.

• No AI generated applications please.
• No agencies please.

Are you passionate about building products that deliver measurable impact? At MSI Reproductive Choices UK, we’re looking for a Product Manager with a proven track record of driving product growth and delivering tangible results.

Contract Type: Permanent 
Hours: 35 hours per week, Monday to Friday
Salary: £53,608.48 - £59,237.37 (depending on experience)

This role is about owning the product vision and turning it into reality. You’ll shape strategy, manage roadmaps, and work closely with stakeholders to ensure our digital products meet business objectives and client needs. We’re looking for someone who can demonstrate success in:

• Managing the full product lifecycle from ideation through to launch and iteration, ensuring products continually evolve to meet changing business and user needs.
• Translating user and business requirements into prioritised product backlogs.
• Driving product development and continuous improvement through data insights and feedback.
• Delivering product outcomes that show clear alignment to organisational goals.
• Work independently while driving initiatives, influencing others, and collaborating effectively across teams and external vendors

Healthcare or SaaS experience is desirable, but not essential. Formal qualifications aren’t required what matters is your ability to show evidence of successful product delivery and growth.

Join a mission-driven organisation where your expertise will help create products that empower choice and improve lives.

Why Join Us? 

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

Financial Benefits

• Competitive salary
• Up to 5% employer pension contribution
• Fast expense reimbursement (within 10 days)

Work-Life Balance

• 25 days annual leave + your birthday off
• Family-friendly policies

Rewards & Perks

• Long service recognition
• Discounts at 4,000+ retailers via Blue Light Card

Health & Wellbeing

• 24/7 GP access
• Employee Assistance Programme

Career Development

• Paid training and development
• Accredited apprenticeships
• Clear progression pathways

Apply today and bring your proven impact to a team that values innovation, inclusion, and measurable results.

Corporate Partnerships Manager

Ready to use your fundraising experience to power real change for Scotland’s wildlife?

We are seeking a proactive Corporate Partnerships Manager to build strong, purposeful relationships with businesses that share our commitment to healthy, resilient ecosystems.

You’ll influence our fundraising strategy, develop engaging corporate offerings, guide ethical decision-making through due diligence and provide exceptional stewardship to attract and retain business support - both for our core work across the country as well as for inspiring place-based conservation projects.

Working closely with passionate and knowledgeable colleagues throughout the charity, you’ll help deliver sustainable income and support impactful conservation work across Scotland.

The Role:

The Corporate Partnerships Manager will lead on the identification, cultivation and stewardship of corporate supporters of the Scottish Wildlife Trust. The position sits within the Development Team alongside colleagues focussing upon Individual Giving and Grants.

The candidate will ideally have:

• Minimum of 5 Highers including Maths and English
• Minimum of 3 years account management experience gained in charity corporate partnerships or a relevant account management role, as well as a proven track record of cultivating, securing and successfully managing corporate relationships
• Well-rounded general knowledge in the way that the not-for-profit sector operates
• Understanding of GDPR regulations and implications for fundraising communications and information management
• Proficient with Microsoft Office applications (Word, Excel, Powerpoint) and familiar with online collaboration applications (Outlook, Teams, Sharepoint, Zoom)

Closing date for applications: Sunday 30th November (midnight)

Interviews will be held on:  Friday 12th December 2025 (our preference would be in person). 

The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

About us

For more than 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.

The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

OVERVIEW OF THE ROLE 

The Office Manager will be a key member of the Helen Bamber Foundation Group. This is a broad role working with a wide range of staff and contacts within and outside the group. The postholder will be responsible for coordinating and ensuring that our office space and facilities are maintained in a safe, clean, and secure environment. They will have overall ownership of the office with regards to the day to day running and ensuring health and safety compliance, and with the support of their team. They will ensure our staff and clients are able to enjoy a safe and comfortable environment. They will be the main point of contact for I.T, Facilities and clients services across the group.

They will act as Site Safety Officer for the premises ensuring compliance with Health and Safety Procedures, as directed by the CEO.

The Office Manager will manage the Client Services Team including volunteers. This role will also oversee freelance interpreters working with Helen Bamber Foundation Group.

MAIN DUTIES AND RESPONSIBILITIES 

Facility Management: 

· Act as site manager ensuring that the office is in a state of operational readiness. This will include procuring and organising premises maintenance , cleaning services, communication systems and other support services as required to meet local needs.

· Responsible for local premises security and liaison with fire and police services and local alarm providers

· Managing local contractors, landlords, suppliers, and other agencies as necessary; identifying improvements and ensuring best value in procurement.

· Working effectively with the landlord’s facilities team in relation to building related issues and for any building repair and maintenance issues.

· Ensure that office equipment is operating effectively and efficiently and maintain a sufficient level of office furniture, resources, supplies and stationery

· Oversee and manage the documentation of minor repairs, renovations and decorations.

· Ensure core facilities like water and heating are maintained.

· Manage, monitor, and maintain the room bookings system for all users at the office.

Office Management and IT:

· Supervise and approve contracts and providers for services such as consumables, minor office renovations and cleaning.

· Lead in the procurement and ordering of office equipment and stationery, office and IT equipment and consumables in the most cost-effective manner.

· Track staff issues and requests about the building, office facilities, fixtures, and fittings, and ensure they are responded to in a timely manner.

· Act as a main point of contact for our outsourced IT support services supplier, providing onsite support for IT upgrades and installation of hardware and software

· Assist staff and volunteers across the group with local IT needs including set up for meetings and local diagnostics of minor IT issues

· Manage local IT assets and ensure the allocation or devices for new starters across the group and partnerships

· Conduct annual review in liaison with IT Support Service provider of the health of devices and carry out any necessary action as a result.

· Create, develop and maintain appropriate office administrative and business support systems, in conjunction with other teams to ensure consistency of systems and procedures across the service

· Financial Management:

· . Oversee the processes of petty cash payments, staff and client expense claims, invoices and other project related expenses

· Working with Finance to ensure accurate financial records are kept and compliance is achieved

· Work with the Finance team to ensure that invoices related to office and facility management are processed.

· Managing the group’s budgets for items such as stationery, refreshments, equipment, cleaning, and maintenance

· Managing monthly collation and processing of timesheets and associated paperwork for all freelance interpreters used by the Helen Bamber Foundation team, including interpreters’ timesheets and agencies invoices

· With the Finance team, organise weekly trips to the bank to get cash for client expenses for the Group, on occasion collecting the cash from the bank personally.

Health and Safety & Security: 

· Ensure compliance with Health and Safety procedures, in liaison with the Director of People and the CEO

· Act as Site Safety Officer (SSO) for the group, ensuring the office complies with all relevant health and safety and fire safety regulations and standards. 

· Oversee the health and safety responsibilities within the office premises, staying updated on changes in health and safety legislation.

· Review and maintain documentation of risk assessments, health and safety checks and fire evacuation plans.

· Ensure the office has on site first aid provision, designated trained first aiders and fire warden/s

· Organise the delivery of relevant H&S training such as first aid and fire marshal training

· Undertake weekly, monthly and annual checks and tests of office facilities including fire alarm sounder and panic alarm checks.

· Ensure staff across the group receive sufficient H&S inductions including the completion of relevant forms and documentations

· Ensuring all equipment and furniture is compliant with Health and Safety regulations at the office

· Ensure all employees are aware of all relevant health and safety office procedures.

· Ensure the office is kept clean, tidy, and free from hazards and maintain safe working conditions for all employees and clients. 

· Manage Eyecare Vouchers Procedure in line with the DSE regulations

· Manage the group’s annual Winter Flu Vaccination Programme

· Act as one of several office KeyHolders by being responsible for locking up the office two (no less than two times a week) when the office closes at 6pm.

· With the CEO, act as an emergency contact for any emergency security / building related issues out of hours.

Line Management and other:

• Have line management responsibility for a Client Services Team.

• Support the delivery of events in the building as and when necessary.

• Oversee the access and booking of our Group meeting room by others in the sector.

• Support the wider team in ensuring staff working in our partnership programmes have sufficient resources and that their sites are safe and secure for them to work.

• Carry out any other duties as required, consistent with the post and level.

PERSON SPECIFICATION

Essential

• Understanding of, and commitment to, the values and mission of the Helen Bamber Foundation Group.
• Understanding of the key issues facing asylum seekers and refugees in the UK

· Good interpersonal communication skills and the ability to create a welcoming and hospitable office environment for clients and staff.

· Premises management and office maintenance, to be able to identify problems and troubleshoot as required

• Excellent administration skills, detail orientated and systematic, with the ability to prioritise competing demands

· Demonstrate ability to exercise initiative and judgement to take decisions without supervision

· Understanding of Health and Safety policy and procedures and other relevant Health and Safety issues including an understanding of the Equality Act and its relevance for facilities and premises management

• Ability to problem solve and work well with others
• Experience of handling and managing confidential data

· Excellent IT skills, including word processing, spreadsheets, and database packages

· Liaising, developing, and maintaining relationships with a wide range of people and stakeholders

· Financial management, including monitoring and managing budgets, reporting and petty cash controls

· Ability to work in a multi-cultural environment

· Commitment to and understanding of equal opportunities and its application in practice

Desirable

· Experience of working in a setting which provides a service to vulnerable individuals

· Understanding of safeguarding in a vulnerable client group

· Experience in line managing staff

· Experience with procurement processes

· Knowledge of a range of project management tools

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 10am on Thursday 4th December 2025.

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

SELECTION PROCESS

We will invite candidates to an initial 15-minute online screening meeting on either Wednesday 10th December or Thursday 11th December 2025 followed by shortlisted candidates attending in-person interview on Tuesday 16th December. We will also ask you to complete a short exercise on the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network,which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience, you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.

About The Social Change Nest

At the Social Change Nest (SCN), we’re radically transforming the funding landscape and strengthening civil society. We remove the financial and administrative barriers – like bank accounts and legal structures – that often prevent communities, grassroots groups and informal movements from accessing funding and focusing on their core mission. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling them to support social action with confidence and transparency. 

We currently support over 600 groups across the UK and abroad addressing issues such as social injustice, climate, housing, wellbeing and animal rights. We are at the forefront of Fiscal Hosting in the UK and, since our inception in 2020, we have supported groups in securing over £37m in funding, helping them take advantage of opportunities that may have otherwise been unavailable.

The Social Change Nest is part of The Social Change Group. We are a Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years.

We work with all types of social movements and community groups, from climate to housing, wellbeing and animal rights. Read more about this here. 

How we work

You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities. 

Underpinned by our values of collaboration, curiosity, courage, and creativity, we work closely and with care with our partners because we believe relationships are the glue that hold us all together. 

We’re a growing business and operate at pace to keep up with the challenges that the sector faces. We have established a lot, but as we grow, we’re still working some things out. The right person will thrive in this environment and feel a level of ownership to support the build out of things we need as we need them. 

The ideal person will enjoy working towards building something new and exciting for our clients, and be able to thrive when things change quickly which you need to adapt to. You’ll be the type of person that will intuitively look at the entire system and how your role and function fit into it, always looking to collaborate and make sure there’s great communication across each part of the business.

About You

We are looking for a HR Manager to lead on external HR services delivered through The Social Change Hive (SCH). The Social Change Hive is an ethical payroll management service for people and organisations working towards social change. This role ensures that Hive clients receive expert HR guidance, compliant processes, and a positive employee experience.

Internally, The Social Change Nest’s day-to-day HR administration will sit with the Operations Manager – People & Systems. The HR Manager will collaborate with the Operations Manager to ensure alignment and provide specialised HR expertise where needed but will primarily focus on client-facing HR expertise.

Skills & Experience

• Proven experience as an HR Manager or similar role, 
• Strong understanding of UK employment law and HR compliance.
• Experience with employment services is a strong advantage.
• CIPD qualification level 3 is essential.
• Experience of working within a team, with excellent communication skills
• Experience of managing HR platforms is desirable 
• Exceptional organisational skills
• Excellent interpersonal and communication skills
• Ability to work with diverse social organisations, activists and changemakers
• Enjoys working in a fast paced environment
• Demonstrable experience of project management 
• Exceptional attention to detail 
• Strong and creative problem-solving skills
• Process-oriented
• Strong interpersonal skills and experience with stakeholder management
• Confident with numbers and finances

We will give you full training on our internal systems and processes and other methodologies that will be relevant to your role. 

Key responsibilities

Client HR Support & Advisory (50%)

• Provide expert HR advice and support to Hive clients, ensuring compliance with UK employment law.
• Act as the main point of contact for client employee relations (e.g. disciplinary, grievances, contract changes, leave entitlements).
• Support Hive clients with recruitment and induction processes, ensuring accessible, values-led practices.
• Deliver HR compliance checks for Hive clients, including contracts, policies, and processes.
• Advise clients on best practice for wellbeing, inclusion, and trauma-informed HR.

Compliance & Risk (20%)

• Ensure Hive services remain compliant with UK employment law and statutory requirements.
• Monitor changes in employment law and update Hive policies, templates, and processes accordingly.
• Oversee HR risk management for client organisations, escalating high-risk issues to Head of Operations.

Client HR Systems & Processes (15%)

• Manage Hive’s HR platforms (e.g. BrightHR) for client employees.
• Ensure accurate employee records and reporting for Hive client staff.
• Maintain and update client-facing HR resources and guidance.

Payroll & Benefits (10%)

• Support Hive’s payroll function by advising on client HR inputs (contracts, salary sacrifice schemes, benefits).
• Liaise with SCN Finance and external providers to resolve client payroll queries.

Internal support to Operations Manager (5%)

• Support Operations Manager with escalated HR queries and employee relations management

Terms and benefits

Terms: The role will be 30 hours/week. We will consider well-structured JobShare applications. As we often work with volunteers, occasional evening and weekend work will be required and compensated through TOIL. Occasional UK travel will be required (by arrangement).

We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.

Salary: £31,416 (pro rata, 30 hours a week)

Contract duration: This is a permanent contract. 

Location: You must be based inside the UK. We have an office in Farringdon, London which London-based staff are in 2-3 times a week. We do have some staff working remotely but due to the responsibilities of the role, we would prefer the Head of Operations to be London-based.

We hold quarterly all-staff strategy meetings and annual away days which you will be required to attend in person and for which we will cover the cost of your travel. You will be required to come together with the team occasionally and these travel costs will not be covered, we try our best to keep these to when only necessary. 

Language skills & visa status: Candidates must be fluent in English. You must have the right to work in the UK independently, as we are unable to provide visa sponsorship.

Holiday:  28 days plus bank holidays

Employer pension contribution: We offer a 3% employer pension contribution, that you will be auto enrolled into after 3 months of employment with SCN.

Additional Paid Time Off: We offer 2 days of paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities 

Mintago: The health and wellbeing of our staff is very important to us. We offer all of our staff access to Mintago which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family, and access to some types of legal advice. You can see their website for details. They also offer access to a 24hr virtual GP. 

Financial Wellbeing: The financial wellbeing of our staff means a lot to us. We offer the following to our staff to help them reach their financial goals:

• Salary sacrifice/exchange schemes for groceries, childcare and pensions, which provide staff with savings on National Insurance contributions, and tax where applicable. 
• Financial wellbeing platform allows staff to check their pension dashboard, plan for retirement and search for forgotten/lost pensions. There is also a smart saver plan and we provide access to financial advisers for free.
• Benefits app – retail discounts. Select from over 80 brands.

Start Date: January 2026, or sooner depending on availability

How to apply

To apply please fill out this application form, following the instructions on the first page.

IMPORTANT: You will need to sign in with a Google account in order to access the form. This is required to enable you to attach a CV to your form submission.

We recognise that AI tools are becoming increasingly prevalent in various aspects of professional life, including the job application process, view our AI use guidance for some points to consider.

Hiring process

We strongly encourage applicants from a wide variety of backgrounds. We are committed to our staff representing the wide variety of backgrounds represented in the communities we work with. If you are concerned that you may not fit 100% of the job specification – please throw your hat in the ring. We never put formal education requirements on any role as we value lived experiences as highly as formal education and training qualifications. 

We follow a blind recruitment process, which means that hiring managers for the role can only see your work history and cover note when deciding to progress to the interview stage. 

If you need any accessibility accommodations for this application please do not hesitate to contact us via the details on our website.

Please visit our main vacancies page for our equal opportunities statement. 

Job Title: Project Manager – Investment

Department: Investment

Grade: Manager - Core

Employment Type: Full-time

Salary: £48,000 - £53,000

Contract: Permanent

Location: Hybrid - London, EC1Y and homeworking 

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.  Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. BSC is about to implement its next five-year strategy in 2026, which will offer new opportunities.

The opportunity:

We are looking for an enthusiastic individual with proven project management experience who is keen to develop their experience in the social investment sector as part of a mission-driven Investment Group.

The role is key in supporting the delivery of our investment activity, including the project management of our annual investment performance cycle, investment governance and enabling the effective delivering of our investments from start to finish with our property, venture and lending teams.

This is a varied role that requires a logical and thoughtful approach to ensure the management of multiple work streams with rigour, purpose and pace in a professional manner. We celebrate innovation and this role would suit someone who is client-centric and excited by making systems work well, proactively suggesting recommendations for adaption and improvement. 

We are deeply committed to learning and development, offering a unique environment to accelerate your growth through on-the-job experience, tailored in-house and external training, and observing our investment committee. This role may be suitable for someone who wants to move into and learn about social impact investing in a supportive organisation.

What you will do:

Effective project management of core investment requirements throughout the end-to-end investment lifecycle, optimising the use of technology, including:

• Developing our project management systems and tools for the annual calendar of investment activities and the lifecycle of all investments that can be used by all team members. This will be developed and delivered in collaboration with stakeholders across BSC to manage the expected increased volume of portfolio tasks and checks.

• Working with the Director – Portfolio to project manage the effective updating of the pipeline with our property, lending and venture teams.

• Optimising technology, ensure key portfolio requirements are met across all investments such as checklists and follow-up actions.

• Optimising technology, ensure effective project management of amendments to portfolio investments.

• Project manage key change processes across priority areas of impact investing practice and process development.

Effective delivery of investment governance:

• Project manage the effective delivery of the Investment and Performance Committee and executive review meetings of investments including the meeting agenda, member attendance and action log.

• Supervise the Investment Project Officer to deliver Committee packs to a high quality.

• Working with Director – Portfolio, ensure we maintain an up-to-date status of key investments including the pipeline and underperformance watchlists.

• Project manage the annual investment performance cycle working with key stakeholders across BSC, including financial performance meetings in December and impact and systems change meetings in June.

• Project manage the Portfolio Progress Meetings with our fund managers with admin support from the Investment Project Officer, including finalising minutes, lessons learned and actions in a timely manner.

Provide support across the investment group as required for ad hoc projects that support the effective working of the team, working closely with senior stakeholders and other colleagues within and outside the investment group.

What you will bring:

Qualifications & Experience

Essential:

• Demonstrable commitment to improving people’s lives in the UK.

• Demonstrable experience of end-to-end project management across multiple complex projects and programmes of delivery at pace and using technology as a key enabler.

• Experience of supporting change management processes and projects

• Demonstrable experience of strong stakeholder management and interpersonal skills

• Experience using technology and AI to enable effective project delivery.

Desirable:

• Experience of working within the financial services, charity or social enterprise sector

• Experience of broader software platforms for example Salesforce CRM and project management tools.  

Skills, Abilities and Attributes

• Excellent project management, time management and organisation skills

• A collaborative team player with strong communication skills and ability to establish excellent working relationships internally and externally

• Confident and competent use of Microsoft Office

• Enthusiastic and proactive

• High levels of accuracy and attention to detail

• Strong research and analytical skills

• Good at finding innovative solutions to problems

• Good judgement, discretion and utmost integrity

• Keen and curious to learn new things and develop new skills especially the use of technology and AI

• Excellent written and oral communication skills

• Prioritises effectively and takes ownership of tasks

• Thrives in a varied role

• Flexible

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

 Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: Candidates need to have the existing right to work in the UK

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

How to apply:

Closing Date:  11.59pm, Sunday 07 December 2025

Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.

NB we screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.

Interviews

Round 1 interviews will be held w/c 15 December 2025

Round 2 interviews will be held w/c 05 January 2026

 As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

You can find out more about our recruitment approach here

This position plays a key role in growing income,inspiring participation and building new ways forpeople to support Action for Pulmonary Fibrosis.The Senior Fundraising and Innovation Manager will create and scale fundraising products, expand community and third-party participation and cultivate ideas that turn into measurable income. It is a role that combines strategy with action, identifying opportunities and testing them, through to launch, improvements, analysis and embedding
them into the APF fundraising portfolio.
The postholder will own an income target, lead fundraising product growth and manage a team with their own income responsibilities.

Success means more supporters raising more money, in more ways, with clear journeys and deeper connection to APF’s mission. This role will collaborate closely with the Senior Supporter Care and Campaigns Manager, and the
Senior Partnerships and Philanthropy Manager, as well as the Communications team, to ensure audiences receive seamless, coordinated journeys. Campaign planning, product launches and supporter stewardship will be delivered through collaboration and combined success measures to ensure fundraising activity is connected.

Further details can be found in the job description attached. 

This academic year, we will be expanding our work significantly, supporting close to 3,000 young people from Cornwall to Northumberland. The majority of this growth will be through a one-year project we are running in partnership with the Education Endowment Foundation.

This project is a randomised control trial (RCT) of our Peer to Peer coaching programme, where we will be working with an additional 50 new secondary schools. We have seen consistently strong impact from this programme on the attainment, social & emotional development, and school attendance of disadvantaged young people for many years. This EEF supported RCT now gives us the opportunity to test this impact at significant scale, specifically on the maths attainment, maths self-efficacy, and school attendance of disadvantaged Y10 and Y7 pupils.

To support with the delivery of this work, we are looking to recruit a part time (2-3 days per week) Programme Manager based in Cornwall, to start as soon as possible, and deliver programmes through to July 2026. We welcome applications from candidates seeking either a fixed-term or freelance contract, depending on individual circumstances.

You will have end-to-end ownership of your own allocation of programmes, which may involve a mixture of Peer to Peer, Core and LifeCycle programmes. Whilst delivering our programmes you will be required to build excellent relationships with our school and university partners, support with training and developing our undergraduate volunteers, use our evaluation frameworks to assess impact, and lead on conversations related to retention and expansion.

Candidates will be required to travel to secondary schools across Cornwall, with occasional trips to Plymouth and other locations in the South West. Access to a car will be required. At times team members may be asked to travel to a location outside of their region, but this will be rare and sufficient notice and TOIL will be given where appropriate.

The majority of direct delivery in schools will begin in November.

Whilst there is the potential for a permanent role beyond the length of this project, this will be based on our levels of school retention and business development, and so cannot be guaranteed.

You will flourish in this role if you have a genuine passion and ‘knack’ for working with young people and supporting them to succeed, as well as being organised, motivated, and able to think on your feet quickly. If that sounds like you, please get in touch!

Role details Managing and delivering programmes

● Coordinate and run multiple in-school and online programmes, typically requiring travel to schools most working days.

● Set timelines for programme start and finish dates.

● Oversee programme quality and communicate with school staff weekly to provide feedback after sessions.

● Facilitate in-school or digital workshops for groups of pupils, typically Key Stage 3 and 4.

● Plan and organise graduation trips to a local university for pupils on the programme.

● Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.

● Report regularly to the Programmes Team Leader on key performance indicators and programme updates.

● Build and maintain high quality relationships with pupils, schools, and universities.

● Collect data and write impact reports and case studies for each programme. Expanding our reach and impact:

● Ensure retention of schools and universities within the region by delivering high quality programmes, and leading retention, renewal, and expansion conversations with partners.

● Support the growth of our network of schools, Multi-Academy Trusts (MATs), Local Education Authorities, and universities in your region.

● Contribute to programme design, take part in a working group and whole team meetings.

● Gather and create content for social media and marketing materials.

● Running pupil and school leader focus groups.

● Carry out other tasks that are within the scope and spirit of the role.

Person Specification Essential characteristics and experience

Below are the key attributes candidates will need to be confident of demonstrating.

● Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK.

● Ability to think on your feet. Delivering programmes with young people can be unpredictable, so you will need to be comfortable working reactively to solve challenges at short notice.

● Programme or project management experience. In particular the ability to be organised, plan ahead, and manage competing priorities and timelines.

● Experience with young people. Comfortable running a session or delivering a workshop with a group of young people from age 8-18. (Please note, the vast majority of our programmes are at secondary phase).

● Relationship building and facilitating. This is a public-facing role so you will be involved in communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.).

● Excellent communication skills, particularly public speaking. You should be comfortable talking to groups of 5 or 500.

● Ability to make quick and clear decisions.

Desired characteristics and experience

Below are attributes that would be useful in the role. However candidates that have less experience in these areas should not be discouraged from applying. 

● Understanding of the specific barriers to social mobility, both nationally and regionally, and the context for the young people we work with.

● Experience of sales or partnership management/development, particularly with schools or universities.

● Experience of working in education settings.

● Existing network of relevant sector contacts in schools and/or universities, or demonstrable ability to quickly establish new connections independently.

Key details Benefits (for employed staff)

● An opportunity to contribute to an exciting charity with scope to input widely and take on new responsibilities.

● 28 annual leave days (pro rata).

● Fridays off during non-term-time (pro rata).

● Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.

● Access to BrightHR perks, including a range of retail discounts. Key Information:

● Annual salary for fixed-term position: £30,579 (pro rata)

● For freelance contracts: day rate typically in the range of £180-£220 per day depending on experience and location. Freelancers will be engaged on a self-employed basis.

● Starting as soon as possible through to week ending 31st July 2026

● Remote role with travel to schools across Cornwall. The majority of working days will require a trip to 1-2 schools in your region.

● Reporting to our Programmes Team Leader 

Please note this is a remote based role with regualr travel across the South West.

How to apply

● Please apply with a CV and brief covering letter 

● Please include whether you are applying on an employed or freelance basis, your earliest start date, and (if freelance) your proposed day rate.

● There will be one interview round, likely conducted weeks beginning 17th and 24th November