Member and business support manager jobs
Job Title: Operations Manager – Osborne Partnership
Hours: 37.5 hrs per week (full time equivalent).
Salary: £53,508 dependent on qualifications
Responsible to: Chief Executive - Senior Management Team (SMT)
Responsible for: 4 x Senior Service Managers
3 x Service Managers
Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.
Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.
Overall purpose:
To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.
To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.
To ensure that the service is:
- Properly monitored and utilising an internal database for the recording of information (Storii);
- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);
- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;
- Serviced by managed, trained and motivated staff;
- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.
Role:
To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.
Main Duties:
1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.
2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.
3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.
4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.
5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.
6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.
7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.
8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.
9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership
10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.
11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.
12. To identify personal development opportunities and requirements as dictated by the role.
13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive.
14. To undergo training necessary in relation to the requirements of the post.
15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.
N.B. As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).
Job Title: Operations Manager
The following skills, experience and qualities are required for the position of Operations Manager:
ESSENTIAL
1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.
2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution
3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.
4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.
5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.
DESIRABLE
1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).
2. Ability to break down tasks into achievable steps for an individual with learning difficulties.
3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.
4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.
5. IT skills.
6. Full driving license.
The client requests no contact from agencies or media sales.
Thank you!
Role description:
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Grants Manager.
This role will provide the right candidate with a rare opportunity to implement, embed and oversee the delivery of the Charity’s £2.5 million dedicated grant programmes from pre to post award.
Covering four programmes (Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement), the post holder will be responsible for managing circa £2.5M of expenditure each year, ensuring they deliver impact for patients, staff and donors.
This is a unique opportunity to work within the hospital environment where the projects we fund are delivered, supporting clinical staff to access funding to directly improve patient care. You will be vital in cultivating these in-hospital relationships.
This role will be key, as continue our ambitious new strategy to grow our reach and impact, and this opportunity offers the right candidate the chance to implement new ways of working as part of the management team.
We are looking for a passionate individual with the drive to deliver this programme of work, but most important they will believe in the Charity’s mission and ensure that every aspect of our work supports its delivery.
Main responsibilities
Grant Management & Compliance
- Oversee the delivery of the charity’s dedicated grant programmes from pre to post award: Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement. The post holder will be responsible for circa £2.5M expenditure per annum ensuring they deliver impact for patients, staff and donors (grant values typically range from £2K to <£0.5M).
- Oversee the management of the charity's current grant portfolio; ensuring grants are delivered on time and in accordance with internal processes.
- Ensure compliance with financial obligations (inc. payments, reconciliations and audits) and regulatory obligations (inc. data management, grant award contracts, procurement).
- Ensure grant making processes reflects and champion current best practice.
- Develop and implement a Grants Advisory Committee.
Relationship & Stakeholder Management
- Build relationships with key stakeholders within University Hospital Southampton NHS Trust (UHS), including senior health professionals, executive team members, partners and beneficiaries.
- Work to embed the grants programmes within the hospital environment and work with UHS staff to support them in access funding through working within the hospital and regular visits to clinical areas.
- Act as primary liaison for the Charity’s grant making responsibilities, ensuring alignment with charitable objectives and 2024-2027 strategic mission
- Provide support to Director of Operations and Resources and the Senior Leadership Team, fostering a collaborative approach to grant programme delivery in tandem with fundraising, communication and art programme goals.
- Represent the organisation at meetings, attending hospital site visits, events and other external facing activities as required.
- Implement hybrid applicant and grantee support functions (e.g. webinars, Q&A events, promotional events, annual learning events).
Strategic Planning & Funding Prioritisation
- Lead the development of the Charity’s grant-making function, working with internal and external stakeholders in identifying key funding priorities that align with the Charity’s mission and future goals.
- Develop strategies for allocating resources effectively and the ongoing review of grant programmes (aiming for continual improvement).
- Develop strategies for working in partnership with UHS for joint decision making, the effective management of capital awards and high value grant requests.
- Identify new grant opportunities and potential partnerships to diversify funding streams.
- Maximise grant impact by contributing to the business planning process.
Evaluation, Reporting & Impact
- Oversee processes for effective grant monitoring, reporting and analysis of grants portfolio.
- Develop and implement an evaluation framework for the charity’s grants programme, ensuring this is embedded and linked to organisation wide reporting mechanisms and measurable outcomes are achieved.
- Use data and insights to inform the continuous improvement of grant-making practices and programme development.
- Utilise information captured to promote grant programmes and support Fundraising and Communications Directorate.
- Support the Grants and Impact Officer.
General
- Support the line management and continuing professional development of the grants team.
- Ensure content and material is in line with Directorate of Fundraising and Communications for marketing, publications, website and social media responsibilities.
- Support the wider work of the organisation, contributing to all staff events/meetings as required.
- Support the Director of Operations and Resources in the preparation of necessary Trustee reports, annual reports and impact reports.
- Support EDI journey.
Knowledge and experience
- Substantial experience in grants management, within a relevant not-for-profit setting (e.g. healthcare charity). Post holder must be proficient with pre and post award responsibilities including assessment.
- Demonstrable track record of contributing to organisational strategy.
- Demonstrable track record of utilising grants management systems.
- Demonstrable track record of budget management.
- Proven ability in managing impact measurement of charitable programmes.
- Proven ability in Committee Management.
Skills, abilities, and behaviours
- Strong attention to detail.
- Financially proficient.
- IT proficient.
- Excellent problem solver.
- Excellent communication skills with the ability to build relationships with a wide range of stakeholders.
- Strong strategic thinking with excellent leadership skills and experience in managing and developing others.
- A passion for the Charity’s mission and a commitment to delivering high-impact programmes that enhances patient care.
Registered Charity
11 - 20
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Thank you!
About the Role
Headway East London is looking for a compassionate and motivated Community Support Worker to support adults living with brain injury across our 13 London borough catchment area. You will support members in their own homes and local communities. This is a varied, people-focused role where you will work one to one in the community, helping individuals live with greater independence, confidence and choice.
We have 2 available positions, a full-time role working 35 hours per week and the other part-time, working 25 hours per week.
If you want a role where your work genuinely changes lives, to make a real difference every day and aligns with strong charitable values, we would love to hear from you.
Principal Duties and Responsibilities
- Conduct support sessions to a regular caseload of members in the community as a lone worker with remote office assistance.
- You will work to maximise and maintain their autonomy and independence in
their home environment or within the local community. - You will work collaboratively with the member to plan, organise and implement
daily activities by developing daily and weekly structure and wellbeing plans. - You will be responsible for being the first responder, with remote manager
support, in the event of any incidents, safeguarding issues or behaviour that
challenges during support sessions. - Accompany and support members to appointments with health and statutory
care providers and provide accurate notes for future reference. - Accompany and support members to access social, leisure, educational and
vocational activities in the community. - Maintain a maximum income for members through completing benefit and
grant entitlement and assist with financial budgeting. - Provide appropriate and relevant advice, information and advocacy to members
and their families. Where appropriate liaise with other professionals and statutory
and non-statutory organisations to make referrals or signpost to appropriate
support services. - Maintain accurate and factual monitoring notes on our online database and
report any incidents. - Conduct and monitor specific therapy / support / rehabilitation and risk
management plans in accordance with case managers, therapists and other
professionals as required.
Key Relationships - Internal and External
Internal: Staff within the Service Department, Members (service users) and their families and carers.
External: External partners
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You
We are seeking a Governance Manager & Executive Assistant to play a pivotal dual role at the heart of our organisation. You will ensure excellent governance across the Board and Committees, while also providing exceptional executive support to our CEO and Senior Management Team.
This is an exciting opportunity for someone who enjoys variety, responsibility, and meaningful impact. You will be calm under pressure, excellent at building relationships, and meticulous in your approach. You will balance strategic awareness with strong attention to detail, handle sensitive information with absolute discretion, and bring proactive energy to supporting leaders at every level.
In this role, you will be the person who makes sure we run effectively, transparently, and confidently. You will keep our governance on track, support strategic decision-making, and ensure our CEO and Senior Management Team have the structure, information, and support they need to deliver our mission.
If you love combining precision with people skills and you are looking for a position where your organisational capabilities, governance expertise, and ability to make things happen will be truly valued—we’d love to hear from you!
Summary Of The Role
The Governance Manager & Executive Assistant plays a pivotal role in ensuring our organisation operates smoothly, transparently, and in line with best practice. You will lead the coordination of Board and Committee governance, managing agendas, papers, minutes, regulatory compliance, and the maintenance of key governance records. You will also support Board recruitment, induction, and development, and help manage core processes such as the governance audit, risk register, and policy oversight.
Alongside this, you will provide high-level executive support to the CEO and Senior Management Team — managing diaries, coordinating meetings, ensuring effective information flow, and handling confidential matters with professionalism. This role suits someone who is highly organised, proactive, and comfortable managing both detailed governance tasks and fast-paced executive support, enabling senior leaders to focus on delivering our mission.
Main Areas Of Responsibilities:
1. Governance & Compliance Management
- Support the Board and SMT with a complete governance audit and coordinate actions from the resulting governance action plan.
- Support the CEO and SMT with the day-to-day management of Board and Committee business.
- Prepare and manage agendas, papers, and minutes, ensuring all documentation is accurate and circulated within required timeframes.
- Oversee governance compliance, regulatory adherence, and alignment with best practice.
- Maintain up-to-date governance records, statutory filings, and related documentation.
- Support the CEO and SMT with reviewing and maintaining the organisational risk register and coordinating actions.
- Maintain a repository of historic policy versions to support auditing and traceability.
- Support Board recruitment, induction, training, and evaluation processes.
- Facilitate effective communication between the Board, its committees, and SMT.
2. Executive Support
- Provide comprehensive administrative and executive support to the CEO and SMT, including diary management, correspondence handling, travel planning, and meeting organisation.
- Coordinate schedules and support the wider SMT team with document preparation and logistics.
- Manage the flow of information to and from senior leaders, ensuring timely action on priorities.
- Handle confidential matters with discretion and professionalism at all times.
- Comply with Homeless Oxfordshire’s policies and procedures
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted on a rolling basis.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent, Full-Time (37.5 hours per week)
Salary:£40,517.92 – £47,377.25 (London) £36,264.07 – £43,123.40 (Outside London)
Location: London or Manchester (Hybrid working)
Closing Date: 20th January 2026
Please note, we reserve the right to close this vacancy early if we receive a high volume of suitable applications.
Interviews: We will be flexible and see candidates as they come through until the close date.
About us
Centrepoint is the UK’s leading youth homelessness charity. We support vulnerable young people by providing safe accommodation, health support, life skills and pathways into education, training and employment. Together with our partners, we support over 16,000 young people each year, and our ambition is to end youth homelessness by 2037.
About the team
The New Business Manager role sits within Centrepoint’s high-performing Corporate New Business team, working closely alongside the Corporate Partnerships Management team.
The wider corporate function is made up of 11 colleagues, with four focused on new business acquisition and seven on partnership management. The team has secured significant income growth in recent years, including transformational, multi-year partnerships with organisations such as Nationwide (£3m p.a.), Newsquest (£4m strategic pro bono), Card Factory Foundation (£500k p.a.) and Citibank (£190k p.a.).
About the role
This is a high-impact and visible role at the heart of Centrepoint’s fundraising strategy. As New Business Manager, you’ll be responsible for securing new strategic corporate partnerships, with a focus on opportunities worth £100k–£1m, while also supporting the Senior New Business Manager on partnerships valued at £1m+.
You’ll manage a pipeline of warm and cold prospects, develop bold and creative partnership proposals, and work collaboratively with colleagues across the organisation to ensure new partnerships are onboarded and transitioned seamlessly.
This role requires tenacity, creativity and the ability to work at pace in a target-driven environment.
What you’ll be doing
- Securing new corporate partnerships from both warm and cold leads
- Managing and progressing a robust new business pipeline
- Developing high-quality, creative partnership proposals and pitches
- Working closely with the Partnership Management team to ensure smooth handover of new partners
- Maintaining accurate pipeline, income and performance records on Raiser’s Edge
- Supporting planning, budgeting and internal reporting for high-value partnerships
About you
You’ll bring demonstrable experience of securing high-value corporate partnerships, ideally within a charity or fundraising environment, along with a strong track record of new business acquisition.
You’ll also have:
- Experience of managing a new business pipeline and working towards income targets
- Strong proposal writing and presentation skills
- Confidence engaging and negotiating with senior external stakeholders
- Good financial awareness and accurate performance reporting skills
- The ability to manage competing priorities and work collaboratively as part of a team
- A commitment to equality, diversity and inclusion
Hybrid working
Centrepoint operates a hybrid working model. Colleagues are required to work a minimum of 50% of their working week from the office. For most full-time roles, this means attending the office for five days over a two-week period.
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent learning and development opportunities, and a comprehensive benefits package including:
- 25 days’ annual leave, rising to 27 days with service
- Employer pension contributions of 5%
- Healthcare cash plan
- Private medical insurance
- Income protection
- Cycle to Work scheme
- Interest-free travel loan
- Clear career progression linked to portfolio responsibility
At Centrepoint, we challenge the discrimination that contributes to youth homelessness and are committed to fairness, equality and inclusion across our organisation. We welcome applications from everyone, including those with lived experience of homelessness or using young people’s services.
Don’t miss out on this fantastic opportunity to join Centrepoint as a New Business Manager — click ‘Apply’ now.
The client requests no contact from agencies or media sales.
Thank you!
Job Advert
JOB TITLE: Data & Insights Manager
SALARY: £38,000
LOCATION: LSE Students’ Union, Central London Office
WORKING HOURS: Full time, 37 hours per week
CONTRACT TYPE: Permanent
As Data & Insight Manager, you’ll lead the development of a student-led, data-driven culture at LSESU. This is a strategic role that combines analytical expertise with insight generation. You’ll design evaluation frameworks, manage data systems, and deliver clear, actionable insights that demonstrate the impact of our work for students.
You’ll work across teams to ensure decisions are grounded in robust evidence, helping us measure success and continuously improve what we do for our members. From building data dashboards and conducting demographic analysis to producing our Annual Impact Report, you’ll be at the heart of shaping how we understand and enhance the student experience.
Who are we?
LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university.As our Data and Insight Manager, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering.
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect.
Who are we looking for?
Our Data and Insight Manager will be naturally curious and passionate about using data to solve problems. You’ll have experience with digital analytics tools, survey design, and presenting data to non-technical audiences. Strong database skills are essential, and familiarity with data visualisation tools is a bonus.
You’ll be highly organised, with the ability to juggle multiple priorities while keeping a clear focus on data quality and compliance. Collaboration is key as you’ll need to build strong relationships with teams across the organisation to gather and interpret data.
Why apply?
This is an opportunity to shape how LSESU measures impact and makes decisions. As our Data and Insight Manager you’ll play a pivotal role in ensuring our work delivers meaningful improvements for students. If you want to combine strategic thinking with hands-on data analysis in a vibrant, student-led environment, we’d love to hear from you. In return, we offer:
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership
- Opportunities for professional development and growth.
- Access to TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
How to apply
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Want to apply?
To apply for this role, please complete an online application.
Job Application Timeline
Closing date: Sunday 1st February.
Intended interview date: 12th February 2026
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
The client requests no contact from agencies or media sales.
Thank you!
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.
The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.
This role can be fully remote, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
- Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
- Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
- Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
- Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
- Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
- Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
- Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
- Project management skills.
Desirable
- Experience within the charity sector, especially in fundraising or supporter engagement.
- Experience working with finance teams on reconciliation and Gift Aid processes.
- Qualification in data protection, data analysis, or a related discipline.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 9th February 2026 and second stage interviews will take place during the week commencing 16th February 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Thursday 29th January 2026. Please note that we may close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply as soon as possible.
Registered Charity
21 - 50
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re expanding our charity retail network, and there’s never been a better time to join us. As we open two brand-new shops in Camden and Kentish Town, alongside the continued success of our established High Barnet Furniture store, we’re looking for passionate and motivated, Full time and Part time Assistant Shop Managers to play a key role in the smooth running and success of our shops.
We’re looking for individuals with proven charity retail experience, excellent customer service skills, and the ability to work proactively as part of a team. This is your chance to be part of an exciting new chapter, supporting our mission while helping our shops flourish in vibrant local communities.
You’ll play a key part in shaping the shop’s success, from merchandising and smart pricing to promoting Gift Aid and connecting with the local community.
Working closely with and sometimes deputising for the Shop Manager, your role will be essential in the smooth day-to-day running of our shop. You’ll be an excellent communicator, driving donations and sales, training and supporting a dedicated volunteer team.
In return you’ll be rewarded by working in a retail role with purpose as our Hospice, and the care we give our patients, could not exist without the support of our shops. If you’re ready to bring your retail experience— and be part of something genuinely meaningful — we’d love to hear from you.
Working for our organisation
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
Please only apply for one vacancy if you are interested in more than one Assistant Shop Manager vacancy at North London Hospice please list this in your application or at interview.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
The client requests no contact from agencies or media sales.
Thank you!
Guts UK is the only charity that covers the digestive system from top to tail, including the gut, the liver and the pancreas. The charity focuses particularly on the conditions that have no other specific charity or voice - conditions that are underserved, such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease, and digestive cancers. With their mission being to improve the lives of the millions of people affected by digestive conditions, they are looking for their first Corporate Partnerships and Philanthropy Manager to help them reach that goal.
The Corporate Partnerships and Philanthropy Manager is responsible for developing and implementing plans to maximise income from corporate partners and high net worth individuals with the propensity to donate significant sums. There is huge scope to develop both income streams at Guts UK, as this is the first dedicated position covering these income streams.
With some fantastic corporate partnerships in place already, there is great potential to build on the existing foundations and leverage those corporate partnerships to secure more ranging from transactional right up to transformational.
The philanthropy function has green shoots to nurture and develop. This is an exciting role for a candidate who wants to grow and shape this income stream, and demonstrate their personal impact on generating income, and providing donors with an incredible supporter experience.
Who are Guts UK looking for?
This role would suit an experienced, corporate and/or philanthropy fundraiser with well-developed relationship management skills. Someone who is excited by the opportunity of shaping, developing and elevating these important supporters for the charity.
Guts UK are open to applications from those looking to develop their expertise and will be fully supported, should they not have equal experience in corporate partnerships and philanthropy. The ideal candidate should be able to demonstrate experience across areas such as corporate prospecting, pitching and account management.
Guts UK is a small charity with big ambition so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.
Benefits
- Hybrid based, with 1 day a week in either London or Huddersfield office - £2,000 London Weighting for candidates working hybrid from the London office
- 27 days leave plus bank holidays and an additional 5 days for office closures
- Employee assistance programme (covering both the individual and family members*) offering mental health support, physiotherapy and access to a remote GP amongst other services.
- 5% employer pension contribution
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Timeframes
- Closing date for applications: Midnight Tuesday 10th February
- In person interviews – London: Tuesday 17th or Wednesday 18th February
- In person interviews – Huddersfield: Wednesday 18th or Thursday 19th February
- Decisions by EOD Friday 20th February
Thank you!
Guts UK is the only charity that covers the digestive system from top to tail, including the gut, the liver and the pancreas. The charity focuses particularly on the conditions that have no other specific charity or voice - conditions that are underserved, such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease, and digestive cancers. With their mission being to improve the lives of the millions of people affected by digestive conditions, they are looking for their first Corporate Partnerships and Philanthropy Manager to help them reach that goal.
The Corporate Partnerships and Philanthropy Manager is responsible for developing and implementing plans to maximise income from corporate partners and high net worth individuals with the propensity to donate significant sums. There is huge scope to develop both income streams at Guts UK, as this is the first dedicated position covering these income streams.
With some fantastic corporate partnerships in place already, there is great potential to build on the existing foundations and leverage those corporate partnerships to secure more ranging from transactional right up to transformational.
The philanthropy function has green shoots to nurture and develop. This is an exciting role for a candidate who wants to grow and shape this income stream, and demonstrate their personal impact on generating income, and providing donors with an incredible supporter experience.
Who are Guts UK looking for?
This role would suit an experienced, corporate and/or philanthropy fundraiser with well-developed relationship management skills. Someone who is excited by the opportunity of shaping, developing and elevating these important supporters for the charity.
Guts UK are open to applications from those looking to develop their expertise and will be fully supported, should they not have equal experience in corporate partnerships and philanthropy. The ideal candidate should be able to demonstrate experience across areas such as corporate prospecting, pitching and account management.
Guts UK is a small charity with big ambition so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.
Benefits
- Hybrid based, with min 1 day a week in either London or Huddersfield office
- 27 days leave plus bank holidays and an additional 5 days for office closures
- Employee assistance programme (covering both the individual and family members*) offering mental health support, physiotherapy and access to a remote GP amongst other services.
- 5% employer pension contribution
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Timeframes
- Closing date for applications: Midnight Tuesday 10th February
- In person interviews – London: Tuesday 17th or Wednesday 18th February
- In person interviews – Huddersfield: Wednesday 18th or Thursday 19th February
- Decisions by EOD Friday 20th February
Thank you!
Citizens Advice Canterbury District is looking for a Finance Manager to join the newly formed Citizens Advice North East Kent. As such you may be required to work from any of these Citizens Advice locations: Swale, Canterbury District and Thanet and remotely, as required.
We are looking for someone who will provide a full financial management service to ensure Citizens Advice North East Kent operates effectively and is compliant with all legal and sector requirements, ensuring that accurate and timely financial information is produced for the Chief Executive Officer, the Senior Leadership Team and Board of Trustees.
This is a newly created post within our organisations, established as we undergo significant structural changes and merge our three districts into a single entity. The transition requires dedicated financial expertise; therefore, we are looking to appoint a Finance Manager who will play a key role in supporting and influencing this organisational change. The post holder will be responsible for overseeing the financial monitoring and reporting of our newly formed organisation and ensuring robust financial management throughout the transition and beyond. You will need to ensure the sharing of financial knowledge and reports amongst senior colleagues so that they can understand financial implications of decisions. The post is open to some remote working as well as those able to work in our geographic locations.
The client requests no contact from agencies or media sales.
Thank you!
Lead Generation Officer
Business Disability Forum is the leading business membership organisation in disability inclusion.
We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers and disabled employees.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
The Lead Generation Officer will support the Member Development Manager (MDM) by carrying out Lead generation opportunities via research - acquire relevant data and uploading it into our CRM. The role will also involve direct approaches to potential members via phone, email and social media platforms such as LinkedIn.
The requirement
- Experience of developing and maintaining a pipeline of prospective members or equivalent sales experience
- Experience of market research
- Experience of working with a CRM preferably Salesforce
- Experience of telemarketing
- Ability to identify solutions and rebuff objections
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to jobs @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 18 January 2026.
- First interviews are planned for the week commencing 26 January 2026.
- Second interviews are likely to take place in the week commencing 2 February 2026.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the email address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the link onb this page.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview
The client requests no contact from agencies or media sales.
Thank you!
We are recruiting a Counter Fraud Manager fixed term for 12 months.
This is an exciting opportunity to join the National Lottery Community Fund’s Finance and Resources Directorate at a key moment in the refresh of our counter fraud function. If you’re ready to play a central role in a pivotal team, working alongside another Counter Fraud Manager, this could be the perfect role for you.
As a Counter Fraud Manager, you’ll be at the heart of protecting the Fund’s integrity and ensuring that funding reaches the communities that need it most. You’ll provide specialist counter fraud advice, act as a catalyst for improvement in fraud controls, and help shape the future of our approach to fraud prevention and detection.
Your Responsibilities:
- Delivering internal and external investigation services for the Fund.
- Advising teams across the organisation on fraud, bribery, and corruption risks.
- Maintaining the fraud caseload and reporting, ensuring timely and accurate updates are available for senior leaders.
- Designing and managing counter fraud metrics to measure and improve performance.
- Monitoring investigation productivity and sharing lessons learned and best practice across the Fund.
- Line management of counter fraud officers-based UK wide, supporting, coaching, and developing them to build capability and confidence.
- Working closely with internal teams such as Funding, People Team and Legal.
- Collaborating with external organisations such as the police, charity commission, and other funders and agencies.
What does a typical day look like?
- Morning: You’re meeting with funding and legal about the outcomes of an investigation and providing specialist advice on next steps.
- Midday: You’re reviewing some recently proposed fraud controls for a new funding programme launching in a few weeks.
- Afternoon: You’re conducting high-quality one-to-ones with your line reports to support, coach, and develop the team, ensuring everyone has the tools and confidence to succeed.
- End of day: You’re working alongside the other manager to review and prioritise the number of cases the team are working through and drafting ideas for the teams next report to senior leaders.
Every day is different. One minute you’re reviewing a complex investigation to help decide next steps, the next you’re delivering a presentation to other teams to create awareness of fraud.
What we’re looking for:
- Experience: You have a strong background in counter fraud work and understand the complexities of fraud, bribery, and corruption.
- Curiosity: You want to learn more about fraud risks. You ask questions and have an aptitude for investigative research; you love solving problems!
- Initiative: You are comfortable working alone and enjoy being trusted to complete your work independently, at pace with accuracy and to deadlines.
- Collaboration: You value diverse perspectives and actively seek opportunities to work with others to drive decisions and move work forward.
- Confidence: You have confidence in your decision-making and are comfortable challenging existing processes, giving and receiving critical friend feedback to aid improvement.
- Flexibility: You are a supportive and a strong team player. Our work is challenging and changes day to day so we need someone that can adapt easily to change and embrace it.
- Enthusiasm: You bring energy and positivity to the team.
Why join us?
- You’ll be part of a motivated, supportive team that values wellbeing, recognition, quality of work, collaboration and continuous improvement.
- You’ll help protect millions of pounds of funding for good causes across the UK.
- You’ll have opportunities for professional development and the chance to make a real impact.
Interview details:
- Date: 9th and 10th February 2026
- Format: Online
- Location: UK wide
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.
The role will include intermittent travel across the UK for team meetings and events (usually this means travelling 4 times a year and staying overnight to attend face to face team meetings).
For an informal discussion about the role, please contact the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential
- Experience and relevant qualifications in conducting counter fraud investigations (ACFS, CIPFA, CIFAS or equivalent).
- Skilled in producing clear, structured reports and presenting findings to non-technical audiences.
- Experience managing remote teams.
- Knowledge and experience of interpreting complex investigation notes and allegations and responding directly to internal and external customers.
- Experience working collaboratively with a wide range of teams and people at all levels.
Desirable
- Knowledge of fraud prevention agencies and other systems and tools that can be used to investigate concerns.
- Knowledge of the funding sector – particularly what the key fraud risks are to the Fund.
- Qualification and/or experience in conducting fraud risk assessments.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
Non Charity Employer
501 - 1000
It starts with community.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance and Project Accountant/Business Partner
Youth Business International (YBI)
Location: Hybrid
Salary: £45,000 (FTE)
Contract: Full-time/Part-time considered, 6 months FTC
The role
Are you passionate about creating impact for young entrepreneurs around the world? Youth Business International (YBI) is looking for a highly motivated Finance professional to join our Finance team.
This is a pivotal, business-partnering role working closely with the Finance Director and embedded within our Development and Programmes Team. The Finance and Project Accountant will contribute to providing clear, real-time financial insight that ensures our projects are financially robust and transparent. You’ll be a collaborative, proactive team player who builds trusted relationships across the organisation and contributes flexibly to our wider goals.
How to apply
If this sounds like the role for you:
- Please carefully review the full job description for further details about the role and to find out more about YBI.
- Please ensure your CV reflects the requirements of the role.
- Please submit your CV (maximum 2 x A4).
- Closing date for applications is 27th January 2026.
As we need to move quickly with this role, we encourage you to apply as soon as possible as we may close the vacancy early due to volume of applications expected.
Please note you must have existing Right to work in the UK as YBI is not a sponsoring organisation.
Interview process
We are planning panel interviews which will most likely be online. Details tbc
Dear candidates
Please make sure you submit a CV that reflects the requirements of the role so that you can be seriously considered for this role. Thank you
The client requests no contact from agencies or media sales.
Thank you!
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a senior manager, brand marketing to join our team at an exciting time of growth for Breast Cancer Now. As part of our new 2025-2030 organizational strategy, we have ambitious plans to increase awareness, understanding, trust and engagement, to support the impact we can have for people affected by breast cancer. To achieve this, we’ve secured significant investment in our brand marketing program and this role will play a key role in making those ambitions a reality.
The senior manager marketing, brand marketing will lead the brand marketing team and oversee the planning, development, and delivery of our brand marketing program. This includes managing high-profile multi-channel advertising bursts and fame-driving activations, working closely with stakeholders across the charity, and with our creative and media agency partners. This role will develop compelling briefs, oversee campaign delivery, and ensure performance is measured and optimized.
The post-holder will also take responsibility for monitoring our brand health - working with research and media agencies to set KPIs, analyse results, and identify opportunities for improvement.
About you
This is an important role for Breast Cancer Now and one which requires a passion for and proven expertise in managing a brand marketing programme, including delivering multi-channel campaigns.
The role provides a fantastic opportunity to work with stakeholders across the charity, and with external agencies to support the creation and delivery of marketing campaigns. As such, you'll possess strong communication skills and be adept at building positive working relationships with people at all levels. You’ll also be committed to delivering exceptional creative work and have knowledge of brand measurement techniques, working with research agencies and using performance data to monitor and maximise impact.
You'll be confident line manager with solid project management skills, able to work at pace and manage multiple, competing priorities. You'll also have experience in setting and monitoring budgets.
Most importantly, you’ll share our passion and ambition to make a significant difference for people affected by breast cancer.
If this sounds like you, we’d love to hear from you!
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 21 January 2026 9 am
Interview date First round interviews (online): Tuesday 27 January 2026, Wednesday 28 January 2026
Second round interviews (in person): Thursday 5 February 2026
(Second round interviews to be held at The White Chapel Building, 10 Whitechapel High Street, London E1 8QS)
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
