Member Communications Officer Jobs in Manchester

Are you a proactive fundraiser with a proven track record of raising funds from individuals?  Are you passionate about creating excellent supporter journeys? Do you enjoy creating content for digital marketing? If so, this is the role for you!

About Us 

Hamlin Fistula UK is dedicated to our mission of ending obstetric fistula in Ethiopia. We are a small passionate team, committed to working closely with Hamlin Fistula Ethiopia to transform lives and restore hope for women affected by childbirth injuries.

The Opportunity 

We are seeking an experienced and ambitious Fundraising and Communications Manager to lead and grow our income from individual donors, community fundraising, and in-memory giving. You will work closely with the Head of Fundraising to develop and deliver our individual giving strategy, with the goal of increasing supporter engagement and sustainable income. 

With a generous investment budget and an opportunity to test and refine fundraising approaches, this is a fantastic role for a creative, data-driven, and results-oriented fundraiser looking to make a real impact. 

You will take ownership of donor recruitment and retention, ensuring an exceptional supporter experience. You will also lead digital fundraising and marketing, producing compelling content for our website, social media, and email campaigns. 

This is a flexible, part-time role, ideal for someone who thrives in a collaborative environment and is passionate about our mission. 

What You’ll Bring 

• Experience: A strong background in public fundraising, with demonstrable experience of meeting targets for recruitment and retention of individual donors. 

• Digital Skills: Strong digital marketing skills, including content creation, social media management and email marketing. 

• Approach: Highly organised, with the ability to take the initiative and manage your own time to meet deadlines whilst managing a varied workload. 

• Personal Drive: Enthusiasm, energy, and a commitment to get things done, along with excellent interpersonal skills to work effectively with diverse stakeholders. 

What We Offer 

• Flexible Working: This role can be carried out remotely from anywhere in the UK, with quarterly face-to-face team meetings (travel costs covered) to maintain a collaborative spirit. 

• Generous Benefits: As well as an annual salary of £41,600 (pro-rata), Hamlin Fistula UK offers a 10% pension contribution and health cashback scheme including physiotherapy, eye care and dental treatment.

• Supportive Team Environment: Work within a small, highly motivated team that values creativity, collaboration, and impact. 

Ready to Make a Difference? 

If you’re looking for a role where your skills directly contribute to life-changing work, we’d love to hear from you. Bring your expertise in public fundraising, your skills in digital marketing, and your drive to create lasting impact to Hamlin Fistula UK. 

How to Apply

Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions to help us ensure the role is a good fit for you. 

There will be a webinar with the CEO and Head of Fundraising to learn more about the role and ask any questions on Thursday 13th March at 12.30pm. Please see the details in the job pack attachment for how to sign up. A summary of all questions and answers will be shared with everyone who signs up, in case you are not able to attend the webinar.

About us:

The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.

In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.

The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.

About the role:

The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.

Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.

The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.

Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.

To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.

The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand. 

Main Duties and Responsibilities

Quality

· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant. 

· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience. 

· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,

· Develop a community where good practice can be shared. 

· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties

· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner. 

· Research, build and embed a feedback system to contribute to continuous improvement

· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation

· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.

Performance

· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.

· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing. 

· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.

· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.

· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support. 

· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives. 

General Responsibilities

· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members

· Manage key risks and follow escalation process when necessary

· Ensure there is cohesive and aligned work with colleagues within the organisation

· Maintain open and effective communication with internal and external colleagues

· Prepare status reports as required for the Head of Professionalisation

· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties

· Represent the Council in stakeholder meetings and external events

· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.

· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values

· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council

Person Specification:

Essential:

Experience

• Experience with self-assessment process and Quality Improvement plans
• Experience of creating cultures that embody positive change, continuous improvement and equality
• Experience of managing a supply chain including setting and achieving KPIs and contract conformance
• Management experience and understanding of contractual and performance management with the ability to deliver results
• Experience of successfully delivering an outcome-based contract
• Experience of driving performance, identifying areas of concern and implementing projects for performance improvement

Skills, knowledge and qualifications

• Clear understanding of the purpose of professional registration and associated processes
• Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
• Excellent communication skills with the ability to communicate clearly and effectively
• Ability to analyse a range of data from a range of sources to develop insights and support decisions
• Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal

Personal Attributes & Approach

• Commitment to a registrant-centred approach
• Confident, positive and hard-working team player – happy to go above and beyond
• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
• Excellent IT and digital skills including Microsoft 365
• Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
• Commitment, determination and resiliency

Desirable:

· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor

· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1

· Previous audit experience

· Demonstrated success in producing efficiencies/increased outcomes against target

· Significant operational management experience

Next Steps

Deadline for application: Friday 28th March 5pm

Interviews: w/c 7th April or w/c 21st April

Start date: As soon as possible

Join Us in Driving Real Change! Lead Hope for the Future's Policy and Engagement Team

Location: Sheffield HQ or Remote (UK-wide)
Salary: £43,235.28 per annum (+ £3,000 London Weighting, where applicable)
Contract Type: Full-time, Permanent 

Are you passionate about inspiring change in the fight against climate change?

At Hope for the Future (HFTF), our mission is to empower individuals and communities to engage in meaningful conversations with politicians and drive bold climate action. We believe that through collaboration across political divides, we can create a future where climate action is central to decision-making in government and beyond.

We are seeking an experienced, passionate leader to take on the role of Director of Policy and Engagement and help shape the future of climate action.

Are you an inspiring, strategic leader ready to make a tangible impact? If so, this is your opportunity to lead our Policy and Engagement team, drive meaningful change, and be part of an ambitious, forward-thinking organisation.

What you’ll be doing

As a key member of the senior leadership team, you’ll have the responsibility of overseeing the delivery of our impactful projects and ensuring that our ambitious three-year strategy is achieved. You’ll provide expert leadership, empowering your team to drive engagement with diverse communities and policymakers across the UK.

Your role will involve:

• Leading and growing HFTF’s impact by overseeing delivery programmes, achieving targets, and ensuring financial sustainability

• Managing and mentoring a talented, motivated team while fostering a collaborative and inclusive work environment

• Strengthening partnerships with organisations, policymakers, and stakeholders

• Representing the charity in external communications, events, and public speaking opportunities

• Actively contributing to the overall strategy and direction of HFTF

What we’re looking for
We’re looking for a leader who is not only strategic and results-driven but also passionate about climate action and empowering communities. You’ll need:

• At least 3 years’ experience in a management or leadership role within a charity, NGO, or social enterprise

• A strong understanding of UK politics, advocacy, and public engagement

• Proven success in building and maintaining partnerships, particularly those that generate income or support paid services

• Excellent communication skills, including public speaking and working with diverse stakeholders

• Ability to lead and motivate a team, with a commitment to personal development and performance management

• Familiarity with project management, CRM systems, and monitoring & evaluation

Why join us?
 

At HFTF, we offer a unique, supportive environment where you can make a real difference. By joining our passionate staff team who are dedicated to real change you will :

• Lead a dynamic, passionate team dedicated to tackling the climate and nature crises

• Be part of a charity with a strong mission to influence national and local decision-makers

• Have access to generous benefits, including 30 days of annual leave (plus bank holidays), a pension contribution, and wellbeing support

• Work with a flexible approach, including remote or hybrid options

• Receive a competitive salary with London Weighting where applicable

This is your opportunity to make a meaningful difference, lead our policy and engagement team, and contribute to the continued success of a leading climate charity.

Salary and Benefits

• Salary: £43,235.28 per annum + £3k London Weighting for qualifying areas

• 30 days annual leave + statutory holidays

• Employer Pension Contribution

• Flexible working options, with the ability to work remotely or from our Sheffield office

• Well-being support, Bike to Work Scheme, and Season Ticket Loan Scheme

Location
This role is flexible—either based in our Sheffield office or working remotely anywhere in the UK. Some national travel will be required.

Ready to lead for change?
If you are passionate about driving action on the climate and nature crises and have the leadership skills to take HFTF to the next level, we want to hear from you! Apply now and help us create lasting change in the fight for a better future.

Hope for the Future is an equal opportunity employer. We encourage applicants from all backgrounds and are committed to creating an inclusive environment where everyone can thrive.

Apply now

Ready to take the lead in shaping the future of climate advocacy? If you’re ready to inspire action and help us make a lasting impact, we’d love to hear from you. 

Applications close at 9am on Wednesday 2nd April 2025, click here to apply. 

Online interviews during week commencing 10th April 2025.

About Us

At Applied Microbiology International (AMI) we fundamentally believe that global challenges need to be solved by global, interdisciplinary experts. We are the oldest microbiology society in the UK and with more than half of our membership outside the UK, we are truly global, serving microbiologists based in universities, private industry and research institutes around the world. We publish an industry-leading magazine, The Microbiologist, and in partnership with Oxford University Press, we publish three internationally acclaimed journals.

AMI has been recognised in The Sunday Times Best Places to Work 2024, being acknowledged as one of the happiest places to work in the UK. The Sunday Times Best Places to Work recognises and celebrates the best employers in the UK based on feedback from employees and an independent assessment of workplace culture, leadership, and employee engagement and wellbeing.

“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

About You

The Administrative Assistant will support the Executive Assistant and Chief Executive with tasks ranging from, but not limited to, venue and travel bookings, minute taking during meetings, manage contracts with external providers and coordinating team meetings where necessary.

The post-holder will Communicate with high level contacts on behalf of the CE’s office, maintaining an appropriate level of discretion and ensuring high standards are upheld The role will also encourage cross department support to ensure smooth operation, acting as the point of contact for AMI teams and Stakeholders.

Candidates will have a have excellent organisational skills and communication skills. They will also have strong knowledge and application of Microsoft Office Software and display problem solving skills whilst always maintaining professionalism.

Closing date: 21st March 2025

To ensure the vacancy can be recruited in a timely manner, early application is advisable. Please note that only shortlisted candidates will be contacted. 

This role will be remote, and interviews will be virtual.

For more information, please visit our website

As an inclusive employer, please let us know if you require any special arrangements to be considered should you be shortlisted and invited to interview on account of a disability.

Please send your CV and Cover Letter via the button below. Please DO NOT include your personal information i.e. name and contact details in your CV and Cover Letter. This is because AMI is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

AMI takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

We are looking for an experienced Communications Officer, with a strategic mindset and passion for crafting compelling campaigns and content which inspires action to join our team and play a pivotal role in shaping and sharing the story of the Award’s international impact.

In this role, you’ll bring to life the experiences of young people undertaking the Award, showcasing its global influence and the transformative power of non-formal education and learning. You’ll design and execute creative campaigns, produce dynamic multimedia content, and develop narratives that connect to wider themes across society.

You’ll work closely with teams across the Foundation as well as our international network of Operators, equipping them with the tools and confidence to maximise their communications efforts. Whether crafting engaging social media content, producing impactful video stories, or coordinating high-profile marketing initiatives, your work will drive awareness, engagement, and participation in the Award.

Key Responsibilities

• Content creation and storytelling: develop a diverse range of multimedia content including video, visual templates and assets, marketing materials, infographics, and written case studies that highlight the Award’s impact and align with broader strategic objectives.
• Creative campaign development: plan and execute innovative communications campaigns that resonate with global audiences, ensuring messages are compelling and strategically aligned with the Award’s mission.
• Digital and social media management: lead the day-to-day management of our digital platforms (website, social media channels), optimising content for engagement and reach while analysing performance data to refine strategies.
• Capacity building and support: empower Operators by collaborating with them to champion communications best practices and deliver effective storytelling.
• Brand and messaging coordination: maintain a cohesive brand voice and visual identity across all communications channels, ensuring consistency and impact.
• Internal coordination: work alongside Fundraising, Events, and Operations teams to develop materials that support their objectives while reinforcing the overarching narrative of the Award.
• Strategic planning: developing campaigns nd messaging that are backed up by a clear Theory of Change, and underpinned with a communications calendar, internal coordination and forward-planning.

The Latin Mass Society (LMS) is a London-based Roman Catholic charity (No. 248388). Founded in 1965, the charity is focused on the Traditional Latin Mass and other sacraments, organising devotional events and training, and maintains an online shop.

Working with the Society’s General Manager, Trustees, and local volunteers, the Communications Officer will drive the charity's advertising and promotion -- profile raising, for membership, and for the chairty's press releases and events -- creating advertising copy and planning its appearance in print and online, including video presentations, and engage with journalists and influencers across all media platforms for the same purposes, managing the charity's social media accounts.

Attendance at some key events is essential.

Status: Self-employed.

Hours: variable, averaging 10 hours a week.

Salary: £8,320 pa.

It is envisaged that the Communications Officer will work mainly from home with some on-site meetings and attrndance at events required.

Key relationships: Chairman, General Manager (line manager), Editor of Mass of Ages, Local Representatives.

Main duties and responsibilities:

· Cultivate relationships with people in the social media and Catholic and secular press (e.g. Catholic Herald, EWTN, bloggers, Catholic journalists, prominent Catholics)

· Put the Chairman and/or leading members of the Society forward for interviews, provide quotations, or compose articles for various media

· Evaluate the success of press and publicity activity to aid future planning.

· Work with volunteer Local Representatives to promote grass roots activities

· Produce newsletters, posters, promotional material and adverts

· Coordinate membership, retail and fundraising campaigns

· Maintain on the Society’s website and social media accounts a flow of news, announcements, videos, and developing resources pages

The ideal candidate will demonstrate:

· A good knowledge and understanding of the UK and international Catholic environment and the Traditional Latin Mass

· Knowledge of and experience in offline and on-line media

· Knowledge of graphic design for print and digital content along with basic video editing skills.

· Experience of working under pressure

· Experience of working independently and in a small team

· Excellent and persuasive interpersonal skills

· Creative written communication skills

Closing date for applications: 31 March 2025.

Interviews will take place in London in April.

Applicants must have the right to live and work in the United Kingdom. 

This is an exciting opportunity for an exceptional individual with proven experience to join our small and successful national charity as our Communications and Policy Officer.

Unlock has achieved a great deal for the people we support and that is testament to the talents of our dedicated team of staff and volunteers. Through listening and engaging with people who face difficulties because of their convictions we have an impressive track record of identifying issues, finding solutions and putting them into practice. We also influence policy and create systemic change.

Whilst we are a small charity we punch above our weight; we’re resourceful, impactful and work efficiently with like-minded organisations so that, together, we can achieve our aims. We are widely recognised as the go-to organisation in this arena.

We’re looking for an organised, motivated individual with communication and policy experience whose creativity and strategic thinking will be at the heart of communicating our work and advocating for a fairer future for people with criminal records.

If you are motivated to help people move on positively with their lives and create a fairer and more inclusive society, and based in London or the South East, this is the place for you.

Job Title: Senior Media and Communications Officer

Contract: Fixed Term Maternity Cover until 1st April 2026

Salary: £32,000 FTE

Working Hours: 35 Hours per week

Location: Remote

About the Role

As the Senior Media & Communications Officer, you’ll lead on storytelling, media engagement and campaigns that support parents through pregnancy, birth and early parenthood.

You will:

· Spot and jump on media opportunities: Monitor news and trends, draft timely and impactful responses to the big issues affecting parents and maternity services in collaboration with NCT’s subject experts.

· Creative storytelling: Source inspiring stories from parents, volunteers and practitioners and showcase how our services empower and support people through pregnancy, birth, and early parenthood.

· Lead on PR campaigns to drive awareness of our charity’s work: Develop communication plans to grow awareness of NCT’s support, services, and campaigns, leading on the consumer PR for charity fundraising moments, such as NCT’s Winter Appeal, and in line with our For Every Parent strategy.

· Manage media relationships: Cultivate connections with journalists, ensuring NCT remains a trusted source for expert comment on maternity and parenting issues.

As Senior Media and Communications Officer, you will be a part of NCT’s Communications and Campaigns team, which brings together NCT’s campaigning, policy, media, parent and pregnancy information as well as our internal engagement team. You’ll also work collaboratively across the charity, including with subject matter experts including NCT Practitioners and our Equality, Diversity and Inclusion Lead, as well as being the day-to-day point of contact with NCT’s PR Agency.

The job will involve some out-of-hours work including providing an effective on-call service for the media. There may also be occasional travel a few times a year.

Why join us?

NCT is the UK’s leading charity for parents, supporting them through pregnancy, birth, and early parenthood. We are committed to equity, diversity, and inclusion, ensuring that everyone can thrive and feel empowered in their roles.

If you’re ready to make a difference and help shape the future of our services, we’d love to hear from you!

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing Date: 10th March 2025

We are looking for a marketing and communications professional with excellent written skills to help share the stories behind the people and the charity. From promoting breaking news and covering live events, to marketing upcoming opportunities and representing the stories of the Soundabout community, this is a varied and exciting role, where a breadth of creative and digital skills is essential. As part of a small but passionate organisation, this role is key to developing our supporter base, increasing engagement with and awareness of the charity, promoting our services, and increasing our fundraising efforts using a mix of storytelling, marketing, videography and photography, research, and other communications tools. We are entering an exciting new phase of growth and development, and this is an opportunity to make a new role your own. If you would like to be part of a team making a real difference to Learning Disabled people through music, we'd love to hear from you.

Key Responsibilities

The candidate will be responsible for marketing and communications at Soundabout which includes:

• Review, update, and deliver a marketing and communications strategy and calendar to support Soundabout's goals, supported by the CEO.

• Plan and deliver strategic marketing campaigns and events (mostly digital), with strategic support from the CEO, including an annual winter fundraising campaign and ad host virtual events to promote Soundabout and build stakeholder relations.

• Develop, manage, and update the content on Soundabout's main website (WordPress), keeping it compelling, accessible, and on brand for all our key audiences.

• Maintain and update the Soundabout Families and Soundabout Choir Hubs websites, ensuring they stay up-to-date and on brand.

• Create, publish, and schedule posts for Soundabout's social media channels with the aim of engaging and growing our audience and in line with strategy, working with the CEO and wider team to determine content. Replying to and moderating conversations in our community spaces. We are currently active on Facebook, LinkedIn, Instagram, YouTube, and Bluesky.

• Design digital and printed marketing materials and publications, such as newsletters, annual reports / impact reports, and flyers for our different audiences.

• Collate content from across the team, to write and circulate newsletters and ad hoc bulletins, editing content so it is coherent in style, using MailChimp.

• Maintain brand consistency across all communications and craft clear, engaging, and inspiring market copy and compelling communications about Soundabout’s work.

• Collaborate with colleagues and the Soundabout community to collect and share their stories in an authentic and respectful way, further developing Soundabout’s storytelling work.

• Work with Administrator to review mailing lists set up on Salesforce (our CRM system).

• Promoting Soundabout’s commissionable activities, maintaining regular communications with commissioners, and proactively anticipating and negotiating renewals.

• Drafting and circulating thank you letters and other regular communications with Soundabout donors, funders, supporters, as directed by CEO.

• Be innovative: review and implement new technologies to improve our campaigns, drive engagement and boost supporter experience.

• Be reflective: review campaigns and proactively adapt plans to optimise future results. Provide analytics for reporting.

• Share stories externally, utilising publications / journals / virtual spaces related to the sectors Soundabout inhabits.

• Review and update automated responses for mailing list sign ups and donations.

Senior Media - Marketing And Communications Manager

UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK. UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.

The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.

 Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.

Brief about the role

 UKIM is looking for an experienced individual with demonstrated relevant experience of media engagement, marketing (including digital), communications with internal and external stakeholders, along with suitable relevant qualifications, diverse skills and sector knowledge.

 The Senior Manager – Media, Marketing and Communications will be overall responsible for the various functions/ scope of the Media, Marketing and Communications Department, including administrative matters, human resources aspects, budget preparation, monitoring & reporting, along with providing strategic leadership to the team, setting objectives for the team members, monthly 1-2-1 performance reviews, develop teams, develop fundraising campaigns/ coordinate fundraising activities/ appeals, prepare work plans against organisational strategic objectives and prepare quarterly reports for the Trustees.

Main Responsibilities:

• To support the Executive Director to strategise and lead on related organisational development activities and projects, for the whole UKIM.
• Admin Aspects: To be responsible for admin aspects in relation to the departmental work.
• Leadership & Supervision: To provide leadership to the dynamic team and keep an oversight on the performance of the team members on regular basis, provide guidance and supervision as required, to organise monthly 1-2-1s with the team to provide support in achieving their objectives.
• Strategy: To develop and implement an effective and coherent Media, Marketing & Communication Strategy along with work plans, defined Key Performance Indicators (KPIs) to monitor departmental performance for supporting the work of the charity among the general public, potential strategic partners and donors and provide clear goals around communication and brand awareness. Implement a social media strategy that is integrated with wider team projects and ensure consistent messaging is shared across all platforms.
• Coordination: Oversee UKIM’s media, marketing and communications activity across all departments. Coordinate media, marketing and communications, marketing and fundraising activities on all platforms; including website, social media and internal/ external newsletters, for all departments of UKIM.
• Marketing: Marketing all departments of UKIM to different audiences to raise the profile of the Charity in support of its strategic aims.
• Partnerships: To identify strategic media & marketing partners and engage with the relevant stakeholders to enhance the UKIM’s profile within the sector.
• Campaigns (Digital): To develop various media & marketing campaigns by engaging all relevant platforms (social media, print, electronic and others) for enhancing UKIM’s virtual presence, community outreach and public engagement, for UKIM’s brand recognition, brand promotion within the third-sector including businesses etc.
• Branding: Act as a brand champion: developing core messaging guidelines to include organisational style guide, tone of voice, etc. and advising others to ensure that all content and messaging is on brand.
• Publications: Provide oversight of publications and materials, ensuring brand guidelines are followed. Work with the team to produce engaging content for internal and external blog posts, videos, podcast, newsletters and other forms of media to be shared across all platforms. Provide in-house design for publications and promotional materials as required.
• Budgets: To prepare departmental budget, monitor progress of income targets and expenses incurred. Prepare quarterly reports for the Executive Director and Trustees and present the progress to Public Affairs Committee by sharing dashboards with relevant KPIs, income streams and expenses incurred.
• Working as part of team: To work with other Heads and Managers to ensure effective delivery of all media, marketing and fundraising campaigns and activities.
• Communication: To effectively communicate with other departments to coordinate and streamline all media, marketing and fundraising activities.
• Management: Manage a dynamic team to ensure UKIM’s International, UK and other programmes/projects maximise in their fundraising income.
• Horizon Scanning: To undertake horizon scanning, to continually review the sector trends, identify new opportunities/ ideas, approaches, active engagement of youth, women and others in UKIM’s activities.
• Regulatory Compliance: To comply with the regulatory bodies guidelines including FRSB, ICO (including GDPR), Charity Commissions etc.
• Reporting: To be able to produce Brief Reports regarding departmental activities and plans.
• Complaint Handling: To handle and respond to any complaints received in a timely manner.
• Press Releases: To prepare timely press release(s) by responding to any news/ activity related to UKIM’s work, getting it approved and uploading on UKIM’s website.
• Recruitment: To undertake recruitment (as required) for casual workers engaged during campaigns/ appeals.
• Website: To ensure that all fundraising campaigns/ events information is always up to date on  UKIM’s website and is aligned with the CRM system and with the Finance systems. Work with the UKIM team to develop and maintain website content.

Person Specification:

• Education at a minimum of Graduation, Masters in preferable in relevant field/ discipline.
• Experience of raising a charity’s profile through developing and delivering creative, engaging social media and digital communications.
• Experience of working in a creative communications role, marketing and/ or media.
• Experience of brand development and communications strategy design and implementation. 
• Experience of managing a WordPress website CMS, including Search Engine Optimisation (SEO), site navigation, Gutenberg page structuring.
• Experience in copywriting, editing, and proofreading.
• Experience of videography, photography and editing.
• Experience of developing podcasts, case studies.
• Excellent writing skills and ability to consistently create content that is clear and engaging.
• High level of digital competence and creativity to support strategic goals.
• Demonstrable competence in Microsoft Word, Adobe Photoshop, Adobe Illustrator, and Adobe InDesign.
• Proven media, marketing and communications experience.
• Experience in managing budgets.
• Experience in developing team strategies and plans.
• People management experience.
• Knowledge of varied funding sources and structures and BME and faith-based communities. 
• Extensive knowledge of a wide range of fundraising, media engagement, marketing and effective communications techniques.
• Understanding of the Charity Act and other legislation affecting fundraising ventures.
• Inter-personal communication skills.

Make a Difference – Join Our Team
 
Help transform lives in the UK and abroad. If you are a talented and motivated professional who shares a strong commitment to UKIM’s values and mission, we would love to hear from you. 

Important Information:
 

• We can only accept applications from candidates who are already eligible to work in the UK.
• We are unable to progress applications that require sponsorship.
• Applicants must be sympathetic to the values of UKIM.
• Only shortlisted candidates will be contacted.
• UKIM is an equal opportunities employer.

Please note that we may close this vacancy early if we receive sufficient applications from suitable candidates and we only contact applicants who have been shortlisted.

You may have experience of the following: Fundraising Manager, Senior Fundraising Executive, Senior Fundraising Officer, Fundraising Officer, Head of Fundraising, Charity, Fundraising Director, Marketing Manager, Marketing Operations Manager, Communications Manager, Charity, Charities, Not for Profit, etc.

REF-219767

Overview

You will be focusing on the encouragement of planned giving, the continued introduction of contactless giving and the Parish Giving Scheme, supporting 2 treasurers and contributing to materials to assist parishes in becoming Joyful Generous Stewards. Training will be tailored to your individual needs. The Stewardship Resourcing Officer role is supported by funding from the National Church Institutions through the Giving Advisor Fund and Strategic Mission and Ministry Investment.

The duties and responsibilities below will be shared between the existing Stewardship Resourcing Officer and the successful applicant working it out together, bearing in mind geography, workload and experience. The two Stewardship Resourcing Officers sit within the Making Disciples project team as part of Vision 2026 and the Team Lead is the Archdeacon of Blackburn who is responsible for setting the overall priorities. The Director of Vision Delivery, as line manager for both Stewardship Resourcing Officers, is responsible for approving the overall division of work, to ensure that no areas are neglected, and the work is fairly shared.

Scope of responsibilities

Teaching and encouraging stewardship and generosity

Digital, Online and Direct Debit Giving

Resourcing parishes

Relationship Building

he role of the Operations Officer (Licensing and Compliance) is to support the coordination, development and delivery of licensing and compliance processes and procedures across the Award Association.

The Operations Officer (Licensing and Compliance) will assist the Senior Licensing and Compliance Manager and other members of the Operations Team to ensure that, through the consistent and proactive use of standards, policies and quality assurance processes, backed up by effective licensing, the intellectual property and good reputation of the Duke of Edinburgh’s International Award is effectively protected.

The role will work closely with Operations Directors and Operations Managers to assist predominantly with compliance management for all Award Operators, including National Award Operators (NAOs), Operating Partners (OPs) and Independent Award Centres (IACs).

Key Responsibilities

• Assist Operations Managers and the Senior Licensing and Compliance Manager with NAO, IAC and OP licence reviews/compliance checks including but not limited to providing administration support, drafting content where required and reviewing reports.
• Assist the Senior Licensing and Compliance Manager with issuing of and drafting correspondence in relation to all licence documentation (terminations, licence extensions, agreements, and certificates etc).
• Assist the Senior Licensing and Compliance Manager and Operations Managers with the ongoing compliance management process for NAOs and OPs.
• Review policies and operational procedures submitted by Operators to ensure they are compliant with the International Award Foundation (IAF) standards and provide feedback/guidance where necessary.
• Assist the Licensing and Compliance Manager to disseminate information regarding licensing and quality assurance processes to Foundation colleagues, and to the wider Association when appropriate.
• Fulfil the role of lead reviewer on licence reviews for all Operators as required.
• Assist, where necessary, the development and maintenance of key Award Foundation and Association policies, including periodic reviews and updates where necessary.
• Assist with ad hoc projects as required.

The Sales and Membership Officer will deliver vital support to ensure school libraries are at the heart of every school community. This role will play an important part in growing our membership and supporting the development of school libraries and all the benefits they bring, across the UK. We engage with educators across the school community, in order to advocate for effective school libraries and ultimately support the personal, social and academic development of children and young people. 

We need somebody who is confident, a natural, creative salesperson; with sales experience and a flair for persuasion. We are looking for somebody who cares about the customer and delivering incredible value; who is always thinking of how to innovate and reach new audiences, has a creative approach to problem solving, all while enhancing the value of SLA membership.

Duties include:

· Sell membership, services and events recruiting and retaining new members through strategic and innovative partnerships.

· To be a point of contact for our membership, managing queries and supporting members to make the most of the SLA.

· To respond promptly to inquiries from prospective members, members, executive officers, the public and other industry bodies.

· To undertake member market research.

· To maintain and update membership records and marketing databases

· Assist with the member renewal process, follow up on resignations, and compile reports and analysis on membership trends using the CRM system

· Assist in the creation and update of membership and marketing materials (such as: emails, new member welcome packs, membership directories, member listings, member questionnaires and brochures)

· To co-ordinate member recognition programmes (such as loyalty schemes and engagement scoring) 

· To maintain a calendar of recruitment and retention activities, key events, and meetings 

· To support SLA event administration working with the relevant team members

Working as part of a supportive and passionate team, you will be expected to plan work efficiently to meet the membership and training goals and objectives. To be successful in this role you should demonstrate:

· Experience of outstanding customer service

· Experience of sales and customer retention

· A good level of IT knowledge and skills

· Excellent communication skills

· Previous use of information/customer databases, content management systems, survey, and email tools

· Accuracy and attention to detail

· The ability to be able to work remotely (from home)

· A flexible approach with a willingness to adapt to changes

· An ability to work using your own initiative both independently and as a competent, effective team member

· An ability to work under pressure and prioritise work to meet deadlines

· Always treating others with courtesy, dignity, and respect

An interest and knowledge of libraries, school libraries and the education sector will be an advantage, as will experience of working with schools in an engagement and / or sales capacity.

The salary for this position is £26,000 for full time, 37 hours, and comes with a 6% employer pension contribution.

We are open to discussing job shares, flexible working, condensing hours or proposing an arrangement that we haven’t even thought of yet. This is a remote working role, with a monthly meeting in person at our current Head Office (Swindon) which you will be expected to attend, in addition to relevant member events. Working patterns can be negotiated.

We strongly encourage candidates of all different backgrounds and identities to apply, from all over the UK. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are at the start of an exciting new period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress, you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members. Leave is 30 days including bank holidays and we have a flexi leave system in place for all members of staff. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association has been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate support and networking opportunities for anybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in sales, customer service and communication that you can bring to this role, and how your skills and knowledge align with the job description.Deadline: 9am 31st March 2025. Please note we will be actively interviewing for this role and may close the recruitment early if a candidate is found.

Details

Salary:  GBP 34,000 – 38,000, commensurate with experience and adjusted according to location (the range is aligned to London cost of living; if based in another location, the range will be adjusted accordingly)   

Closing date: 7 March 2025. Interviews and written exercise will be conducted in March, with the view of having the successful candidate in place in April or May (with flexibility). 

Location: Worldwide. working remotely, also with the possibility to work from our offices in London, New York or Berlin  

Contract type: Full time (35 hours/week) 

Closing date: 7 March 2025

About the organization

Business & Human Rights Resource Centre works with diverse allies and partners to put human rights at the core of companies’ business models and end abuse; to support communities and workers in securing their rights and accountability for corporate abuse; and to encourage governments to create the right regulation and incentives to uphold human rights in business. We are a global organization rooted in five continental regions, comprised of a Global Team of 80. Global Team members work with a rich network of human rights advocates in ten languages, and place strong emphasis on our alliances with grassroots organisations facing often profound inequalities of power in protecting their rights. The efforts inform our ability to influence responsible business, investors, and governments for transformative change.    

Our work covers the full range of human rights in business, with particular focus on four priority programmes: just energy transition and natural resources; accountable digital technologies; civic freedoms and human rights defenders; and workers’ rights in global supply chains. These are strengthened by cross cutting themes: corporate legal accountability and racial & gender justice.   

About the position

Business & Human Rights Resource Centre, an international non-profit organisation tracking the human rights impacts of more than 10,000 companies worldwide, is seeking a Social Media and Digital Content Officer to join our global team.

The successful candidate will be a creative, digital native social media expert who can help to take our social media content to the next level, helping us to reach and influence our most important audiences.

They will be comfortable devising social media content ideas, designing creative assets, writing sharp, engaging social media copy, and helping colleagues around the world to grow their own social media presence.

The position will also play an important role in the success of our digital platform, which is central to everything the organisation does, both creating content and facilitating content creation by colleagues from across our global team.

This role will join the busy and collegiate central Communications Team, as well as working with project team colleagues to help most effectively communicate our research, analysis and key findings on social channels, supporting and amplifying the efforts of our partners on the ground driving respect for human rights in business and fighting to achieve justice and remedies for victims of corporate abuse.  

Key Responsibilities

Social media (approx. two thirds of role): 

• Social media content: Manage the day-to-day social media comms production and planning, including planning calendars, scheduling and posting 
• Asset creation: Design and create compelling social-first assets and copy for channels including LinkedIn, X and Bluesky 
• Regional support: Support regional teams in strengthening their own social media content, outreach and engagement, including our Spanish-language channels (candidates are not expected to be Spanish speakers).  
• Channel growth: Lead on growing follower numbers and engagement levels for our social media accounts 
• Social media strategy: Support Head of Comms on updating and executing the social media elements of the new communications strategy. 
• Digital advertising: assisting the Head of Comms on the rollout of digital advertising campaigns.  

Monitoring and evaluation: 

• KPIs and evaluation: Lead on monitoring and evaluating our social media performance and KPIs. 
• Monitoring: Monitoring online conversation for mentions of BHRRC and opportunities for the organisation to react to breaking situations and stories, working with our Media Officer.   

Website (approx. one third of role):  

• Training and content creation: Becoming a website “super user”, creating content for our website, and leading on support and training for team members on how to add front-end content on the site. 
• Digital-first events: Support on the rollout of digital-first events, including leading on logistics and communications for our flagship Mary Robinson series.  

Key competencies and attributes 

Essential:

Experience: At least three years’ experience in a social media-focused role, with a strong preference for experience working as part of an international team or on international issues and campaigns.

A digital native, who understands how to create compelling content that is social-first in nature.

A track record of developing impactful social media and digital communications content, preferably in the campaigning, policy, advocacy or not-for-profit spaces.

Communications: Excellent understanding of how strategic digital communications can work alongside research and advocacy approaches to achieve change.

Proven ability to communicate complex and sensitive information in an impactful way; understanding of how to tailor content to different audiences, contexts and channels online. 

Global focus: This role has a strong regional/international remit and international working experience is strongly preferred.  

Content creation: Experience in creating graphic content (in Canva or another graphics program). Experience in creating or editing video content would be an advantage, but is not essential.

Writing for social and the web: Must be able to condense complex information into compelling social-first copy that drives users to meaningful action, and to translate copy into website-appropriate, SEO friendly online copy.

Website content: Experience with website CMS such as Wagtail, Drupal, Wordpress, and creating web pages/content for websites.

Supporting staff: Enthusiasm for supporting colleagues develop compelling digital communications. Experience supporting staff through training or coaching desirable.

Team player: Experience of, and commitment to, working in high-performing teams which are highly collaborative and focused on outcomes. Willingness to provide cover for team members - including occasional, infrequent out of hours work - and share admin jobs. Experience of working with colleagues remotely, and in multicultural and diverse cultures and working environments also desirable. 

Desirable: 

Digital analytics and other tools: Comfortable using tools such as Google Analytics and on-board social media analytics in e.g. LinkedIn to monitor, evaluate and report on content performance. Experience in using social media scheduling tools is a bonus.

Knowledge of human rights issues: A strong interest in international issues and familiarity with social justice issues desirable. 

Languages: Must have exceptional spoken and written English. Additional language(s) desirable (Arabic/ Chinese/ French/ German/ Japanese/ Korean/ Portuguese/ Spanish).

Travel: There may be occasional international travel for information gathering, communications and/or representation. 

The Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in this area of work and seek to directly address that through our hiring practices. We particularly encourage applications from women, BAME applicants, people with disabilities, and people who identify as LGBTQI+ or Indigenous.