Member engagement manager jobs in hastings, east sussex

The ICPG is a network of 80+ Jewish UK-based academics. Our members are dedicated to researching and combatting antisemitism in UK higher education and improving the environment for Jewish students, academics, professionals, and other staff. We work with senior leadership and diversity and inclusion teams at UK universities. We champion academic freedom and oppose all academic boycotts of Jews and / or Israeli institutions and faculties.

The ICPG was created in 2024 in response to the sharp rise in antisemitism in UK universities since 7th October 2023. We collaborate broadly with universities and Higher Education institutions, policymakers, lawyers and other stakeholders. Where appropriate, we engage with communal organisations.

We operate across the following areas: (1) Data Collection, (2) Standards and Interventions, (3) Free Speech and Academic Freedom, (4) Universities and College Union, and (5) Stakeholder Engagement. Each area has a "working group", which are at different stages of knowledge production. The overall aim is to provide robust, evidence-based and actionable feedback to universities to assist them in understanding and combatting antisemitism within the higher education sector. We have been in contact with all UK universities, and have provided them with policy recommendations which we have published on our website.

Specifications

ICPG is looking to recruit an Operations Manager with responsibility for operational leadership, strategic planning and implementation and financial management of the organisation. Candidates should have an interest in challenging antisemitism within the university sector, but do not necessarily need to have previous experience in this area.

Salary: £50,000, dependent on experience

Responsibilities include:

• Oversee daily operations
• Work closely with the President and Board of Trustees to develop and execute the strategic and operational vision for the organisation
• Translate strategic objectives into actionable operational plans with clear metrics
• Support ICPG’s growth strategy, including the potential internationalisation of the organisation
• Manage all stakeholder relations and communications, including with trustees and grant makers
• Work closely with the core team and external finance function to develop and manage annual budgets, ensuring financial sustainability and strategic resource allocation
• Monitor financial performance, identifying opportunities for efficiency and strategic optimisation
• Manage external consultants and project leads to ensure timely production of research projects
• Develop and implement risk management strategies to safeguard ICPG’s reputation

Business Development Officer – London, South East and East of England

Role purpose:

1. Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 
2. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 
3. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

Key responsibilities:

Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 
• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 
• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 
• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 
• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

Collaborate across teams and support innovation 

• Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

Skills, experience, and knowledge

Essential 

• Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  
• An understanding of education systems in the UK.
• An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
• Strong interpersonal and communication skills.
• Experience of working on own initiative and being a self-starter.
• Confidence in presenting externally to customers and partners.
• Experience of working with sales forecasting tools and Management Information systems.
• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
• Ability to present information concisely using Microsoft Office programmes.
• An ability to network, influence and build relationships with key stakeholders and customers.
• An ability to convert external relationships into long standing customers results.

Desired

• Previous experience in a sales environment.
• An understanding and passion for leadership skills development and the value it provides for young people and centres. 
• Excellent customer service skills.
• An understanding of awarding bodies and their operating landscape. 

There are numerous benefits that are available to you as a member of Leadership Skills Foundation.

In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.

Contractual benefits:

• Standard 36 hour working week.
• 25 days annual leave rising to 30 days per year after completion of five years’ service.
• Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
• Agile/flexible working.
• Home working.

Non-contractual benefits:

• Discretionary extended Christmas break.
• Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
• Meaningful and regular one-to-one system as part of a structured personal development process.
• Sight test and eyewear financial support.

About GISF

The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs across a range of sectors.

GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovation in security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM.

We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

For more information, visit: www.gisf.ngo

Job details

Are you passionate about improving safety and security for NGOs around the world? Join GISF as our new SRM Technical Adviser and help shape the future of NGO security risk management.

We’re looking for someone with solid, hands-on experience in NGO safety and security—someone who knows the field, understands the challenges, and wants to make a difference. You’ll be a confident relationship-builder, comfortable navigating both the NGO and commercial worlds, and keen to turn research into real-world tools.

What you’ll be doing

• Lead technical development: Create, update, and promote GISF’s technical guides and tools—making sure they’re relevant, practical, and genuinely useful for NGOs of all sizes.
  • Provide expert input into GISF’s research projects, ensuring technical accuracy and real-world applicability.
     
• Deliver training and workshops: Design and run training sessions for a wide range of participants, from INGO Security Directors to national NGO focal points.
  • Provide ad-hoc technical advice to members and prospective members on developing internal SRM structures and systems.
     
• Strengthen coordination: Offer bespoke advisory support and mentoring to NGO platforms, including technical assistance for forum leadership and members.
   
• Be ready to deploy on short-term assignments to help improve NGO security coordination where it’s needed most.
   
• Facilitate roundtables in response to crises or periods of elevated security risk.
   
• Strengthen the working relationship between NGOs and the UN via SLT
   
• Represent GISF externally: Build and maintain strong connections with regional coordination groups, specialist working groups, and other stakeholders.
  • Collaborate with GISF’s policy and engagement teams to translate operational  insights into advocacy positions, donor engagement, and external messaging.
     
• Stay ahead of the curve: Ensure GISF’s services stay up to date by tapping into your networks and keeping an eye on emerging challenges and innovations in SRM.
  • Identify emerging knowledge gaps, and coordinate with relevant teams or individuals to address them.
     
• Internal Support: You’ll lead on GISF’s own security management, ensuring the safety and security of GISF staff and activities, including pre-travel risk assessments and appropriate training.
  • Contribute to funding proposals and the design of new projects or initiatives.

What we’re looking for

You’ll need a strong background in NGO security, an instinct for collaboration, and a desire to contribute to a mission-driven organisation. If you’re someone who enjoys turning complex issues into practical solutions—and can do it with clarity, humility, and a sense of humour—we’d love to hear from you.
 

What we offer

• 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• Unique opportunity to shape NGO risk-management into the future

We're looking for someone to be the regional representative for Crimestoppers in the Avon and Somerset area, with specific responsibility for;

• Creation and delivery of local/county/regionally specific crime-based campaigns in partnership with law enforcement agencies, local committees and volunteers.
• Coordination of cross border and national activity in support of ROCU’S, the NCA and other bodies such as the GLAA.
• Identifying and maximising funding opportunities for our charity including RM post, campaign activity, Fearless workers and for Business Development.
• Enabling volunteer committees to develop so they can operate effectively and achieve their full potential.
• Act as Crimestoppers spokesperson for the region covered, regarding media interviews.

Criteria

Essential

• Project management i.e. scoping planning, implementation and delivery of projects
• Budget management experience
• Ability to spend time away from home to meet the needs of the role.
• Ability to work unsociable hours in line with the needs of the role.
• Ability to work to tight timescales, and to work within pressurised time critical and decision-making scenarios.

Desirable

• Experience of working with the commercial/ statutory sector in relation to campaigns/ media.
• Experience of working with volunteers and the third sector.
• Ability to liaise with senior and junior management within organisations to delivered relevant outcomes.
• Basic knowledge of policing practice.
• Experience of lone working

Please submit a CV and covering letter expressing your interest in the role.

The CMV Connect Project Coordinator role is designed to enhance the charity's outreach and support initiatives, focusing on building and maintaining relationships with healthcare professionals, families, and the broader community. This position involves coordinating projects that aim to increase awareness, provide resources, and support families affected by cCMV.  This role is a part time role funded by National Lottery Community Fund.  It is a freelance contractor role, as it is a contract for services. 

CMV Action is a UK-based charity dedicated to supporting families affected by congenital cytomegalovirus (cCMV), a leading cause of childhood disabilities such as deafness, developmental delays, and vision impairment. The charity provides information, advocacy, and support to raise awareness and improve outcomes for those impacted by cCMV, both during pregnancy and in babies and children.

Key Responsibilities

• Project Coordination: Oversee the planning, implementation, and evaluation of CMV Connect initiatives, ensuring they align with the charity's objectives.  Work with other Operation Team members and report to the Board fortnightly.
• Supporting families: Work with the trustees to follow up on those we support and identify how we can support them in the future. Work with volunteers to organise in-person and online opportunities for families to meet up.
• Volunteer Coordination: Recruit, train, and support volunteers involved in CMV Connect project.
• Event Management: Organise and support events and campaigns aimed at raising awareness and funds for CMV Action.
• Stakeholder Engagement: Develop and maintain relationships with healthcare professionals, community groups, and other families to promote awareness and support for cCMV.  Provide social media content to the Fundraising Officer when each milestone is reached.
• Resource Development: Assist in creating and distributing educational materials and resources for families and healthcare providers.
• Data Management: Collect and analyse data to assess the impact of initiatives and inform future strategies.  Financial data collection for the final evaluation report.

 Person Specification

Essential

• Education: Degree level qualification or equivalent experience in a relevant field.
• Experience: Proven experience in project coordination, stakeholder engagement, and working within a charitable or healthcare setting. Previous working experience with volunteers within a project would be ideal.
• Skills: Strong organisational, communication, and interpersonal skills; proficiency in Microsoft Office, including proficiency in Excel.
• Attributes: Ability to work independently and as part of a team, manage multiple tasks, and maintain confidentiality.

Desirable

• Qualifications: Project management or volunteer management qualification.
• Experience: Experience in fundraising, event management, and using CRM systems, experience managing a similar project or offering support to families.
• Knowledge: Understanding of public health issues, particularly related to congenital infections and how to work in the charity sector.

Working Conditions

• Location: The role is home-based with occasional travel required for meetings and events.
• Hours: Part-time position, with flexibility to accommodate the needs of the projects.  Approximately 16 hours per week, equivalent to 2 days per week.
• Salary: £150 per day, 8 hours a day, approx. 2 days a week, approx. 40 weeks till early June 2026. 

This role offers an opportunity to make a significant impact on the lives of families affected by cCMV, contributing to the charity's mission to raise awareness and provide support.

Help transform the lives of burns survivors with your fundraising expertise.

The Katie Piper Foundation is the only charity in the UK providing a comprehensive rehabilitation pathway for adult survivors of life-altering burns and scars. We are a small, national charity founded by Katie Piper OBE, offering survivors personalised support for their physical, mental and emotional wellbeing.

We're looking for a Major Donor and Partnerships Fundraising Manager to join our passionate team. This is an exciting opportunity to lead and grow our major donor and corporate income streams, delivering excellent stewardship and building long-term partnerships that help survivors rebuild their lives.

What You’ll Do

• Lead our major donor and corporate fundraising strategy, in collaboration with the CEO

• Nurture and grow high-value supporter relationships

• Drive income generation from individuals and companies through tailored stewardship and strategic campaigns

• Represent the charity at meetings and events, building a strong external profile

• Manage a pipeline of prospects and develop a programme of donor cultivation and engagement

• Oversee budgets and reporting, ensuring income targets are met

• Line manage the Fundraising Support Officer

About You

You’re an experienced relationship fundraiser with:

• A strong track record in securing major gifts and developing corporate partnerships

• Excellent communication and networking skills, with confidence engaging donors at all levels

• A creative and strategic approach to growing income

• Financial management experience and a keen eye for results

• Proficiency in using fundraising CRMs like Donorfy

What We Offer

• Salary: £40,000 FTE (£32,000 actual for 28 hours/week)

• Flexible and remote working (travel to London expected for meetings)

• 28 days leave + public holidays (pro rata)

• Enhanced parental leave and sick pay

• Laptop, phone, and home office setup provided

• A meaningful role in a small but mighty charity transforming lives

Be part of something life-changing. Join us in helping survivors thrive.

How to Apply

Please apply with your CV and a cover letter answering the following: 

1. What has drawn you to The Katie Piper Foundation and this role?

2. How will your skills, experience, and networks help us grow?

3. How do you meet the person specification?

We encourage you to write your cover letter personally – let your voice and experience shine. Alternative formats (video/audio) are welcome. If you need any adjustments to the application process, let us know.

• Closing Date: Sunday 22nd June
• Shortlisting: 23rd/24th June
• In-Person Interview: Friday 27th June, London

Asylum Matters is looking for a dynamic campaigner committed to upholding the rights of people seeking asylum in Yorkshire & Humber and across the UK at a critical time. Asylum Matters plays a significant role in working towards positive change for refugees and people seeking asylum. We are a small team based around the UK, working locally and nationally with an extensive network of partners to advocate for progressive change in the asylum system. We work with frontline organisations and people with lived experience across the UK on a range of issues that affect people in the asylum system. We co-lead the award-winning Lift the Ban coalition campaign, that brings together almost 300 organisations calling for the right to work for people seeking asylum. The Yorkshire & Humber Campaigns Manager also lead our Lift the Ban campaign Nationally, working with our powerful coalition to raise our collective voices and call for working rights for people in the asylum system.

We are a facilitator of collaboration and joint action. Our work helps strengthen collective advocacy on asylum reform and ensures it is informed by the reality on the ground. We became an independent charity in 2021 and have ambitious plans for the future as we seek to maximise the potential of our collaborative campaigning model and identify opportunities for change at local, regional and national levels, in a challenging external environment.

The successful candidate will work in partnership with local organisations and networks in Yorkshire & Humber to develop and implement strategies for achieving change locally and nationally. They will have experience of developing and delivering impactful campaigns that have achieved change. They will be an effective communicator, able to build strong partnerships and work collaboratively with partners. They will be proactive, able to spot influencing opportunities and quickly mobilise support to respond to them. They will have a commitment to the vision of a fairer and more effective asylum system, and to empowering and working with those with direct experience of it.

We are particularly keen to hear from people with lived experience of the UK asylum system, anyone with lived experience who meets the essential criteria will be granted an interview.

Candidate must have the right to work in the UK.

About the role

Working in close collaboration with the Senior Mass Fundraising Lead, the role will manage and deliver a variety of community-led fundraising initiatives and dynamic challenge events that engage supporters and generate vital unrestricted funds for children affected by neuroblastoma.

The role focuses on building strong relationships with fundraisers, volunteers and ambassadors, providing guidance, support and motivation to help them surpass their fundraising goals. The Community and Challenge Events Fundraising Manager will both steward existing and reactive contacts, as well as be confident in securing new networks, including representing the charity in presentations and other public speaking opportunities.

This role comes at an exciting time of growth in the fundraising team, with new colleagues joining the charity and a team focused on growth of income over the coming years. This role is crucial in this plan and will take the existing community and events programme to new heights.

Who we are looking for

Person specification:

• Demonstrable experience working in challenge events and/or community fundraising
• A proven track record of being results-driven and working to and achieving fundraising targets
• Significant experience of developing and delivering fundraising plans
• Experience of supporter/donor stewardship activities
• Excellent verbal and written communication skills
• Good interpersonal skills with the ability to network and build new and existing relationships

See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.

Benefits of working with SKC include:

• Home-based and informal flexible working.
• 5% employer pension scheme contribution.
• 32 days holiday, including bank holidays, with the opportunity to buy additional leave.
• Access to 24/7 confidential helplines for counselling and legal and tax advice.
• Well-being check-ins with manager and optional Well-being Action Plan.
• Regular opportunities to meet in person as departments and the full team.
• Training opportunities – we care about our staff and volunteers, and encourage opportunities for professional development.
• A child-centred charity with a passionate and dedicated team.
• Regular staff survey for the opportunity to provide feedback experiences and make suggestions.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required

Interviews: Friday 4 July 2025

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

The Bumblebee Conservation Trust (the Trust) is looking for a part-time, 28 hours per week, Marketing Communications Manager.

If you are looking to join a talented and creative team that is passionate about nature, then we would love to hear from you. Our vision is of a future where bumblebees are thriving and valued by everyone; marketing and communications is central to us achieving that.

Your role will be to lead the Marketing and Communications team to develop and deliver a Marketing and Communications Plan that inspires and enables people from all backgrounds to take action to support bumblebees. Actions may include donating/ fundraising, political advocacy, volunteering/ surveying, or creating bumblebee habitats (everything from a window box up!).

You will work with colleagues across the Trust to deliver both national and project level campaigns and strengthen the Trust’s brand, website, PR, and social media engagement.

You will be a self-motivated creative thinker with proven leadership and management skills and experience in delivering engaging campaigns across a variety of media channels.

Please refer to the job description and person specification for more details of the role.

This is a part-time post for 28 hours per week.  Some overtime work may be required and a flexitime system is in place.

This post will be employed on a permanent basis and can be based at the Trust’s office in Stirling, be home-based or be a hybrid between the Trust’s office in Stirling and home-working.

The Trust is an Equal Opportunities employer.  This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees. 

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

The Role

This is an exciting role joining a Programme Team of 15 staff based throughout the UK. You will work closely and collaborate with the other Network Managers and share some priorities across regions, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region.

Mentoring programme

• Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
• Deliver engaging on-boarding sessions for mentees.
• Design and deliver events and workshops for mentees.
• Deliver matching of mentees and mentors at in-person events or virtually.
• Work with the wider programme team to train mentors.
• Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations.
• Collect data to track the progress, and impact of, mentoring relationships.
• Support mentors with safeguarding concerns, following The Girls’ Network process in line with our child protection policy.
• Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships.

Partnerships

• Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
• Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
• Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.

The Girls’ Network reputation and network

• Advocate The Girls’ Network at every opportunity, through local media, PR activities and social media.
• Identify opportunities to build the reputation of The Girls’ Network in your region and through events and networking.
• Report significant successes and achievements to relevant staff members.

Ongoing success of The Girls’ Network

• Work with the Programme Team to identify key areas for programme development.
• Opportunities to get involved in programme and wider organisational projects.
• Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes.
• Attend programme and whole team meetings and team days.
• Maintain and champion a girls-centred way of working.

Other duties

As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work.
• You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses.
• The ideal candidate will have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.

Desirable skills, knowledge and attributes

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations
• You have safeguarding knowledge and experience
• You have experience of Salesforce or another CRM system
• Understanding or experience of working from home
• Experience of working in a small charity

Visit our website for the candidate pack and details on how to apply.

Good luck with your application

Please note: Applications will be reviewed on a rolling basis, so early application is encouraged. If a high number of applications are received, this advert will be closed early (with a minimum of 24 hours’ notice). We regret that due to time constraints, we will not contact you unless you are selected for interview.

School Relationships Officer - Maternity Cover

East Midlands & East of England 

Salary:  £28,346 to £30,512 (depending on experience)

Contract:  Temporary position linked to maternity leave cover

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

Your opportunity

Tackle a vital challenge, with great people.  Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.

Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point) 

Your purpose

To deliver a high quality experience to schools in your region through expert relationship management and delivery of specific project outcomes: driving high levels of engagement, retention and renewal and enabling Voice 21 to have the greatest impact in each Voice 21 Oracy School.

Your responsibilities

Relationship management and Group Project delivery

• Build and manage strong relationships with member schools and key stakeholders at all levels, across your region in order to add value to their membership, driving engagement, long term loyalty and ultimately impact in our schools.

• Use your understanding of member schools in your region to create ‘wow moments’ across the membership journey (e.g. dropping in to meet with key stakeholders or setting up virtual networking opportunities).

• Manage the delivery of group projects in your region, reporting to group commissioners or funders on progress. 

• Represent Voice 21 effectively to external audiences in meetings and events. Develop our regional network through events. Arrange & attend open mornings with current member schools and support with additional event organisation and delivery as required with support from product and events leads.

School journey and experience

• Provide an excellent customer experience for member schools and key stakeholders (e.g. Local Authorities and Multi-Academy Trusts) from sign up through to renewal, acting as the first point of contact for your Voice 21 Oracy Schools.

• Own the membership journey and school experience for your region, including the underlying processes, activities and comms that support membership.

• Gain frontline insights from listening to member schools in your region - collect, track and analyse data about their patterns of behaviour and use these insights to improve their experience.

• Use your understanding of our membership offer to support and guide schools in your region to access member benefits that best meet their needs, are most impactful for their students and steward them towards accreditation (e.g. use diagnostic tools to set action plans for the membership year and signpost to Voice 21 products, resources and events).

• Bring together data (from our CRM system, our Programme team and impact and engagement monitoring) to understand and own the ‘complete picture’ of each school’s member journey in your region - use insights to manage and increase engagement; proactively share insights gained, internally (e.g. with the Programme team about attendance or school feedback) and externally (reporting to a group project commissioner or funder). 

• Own membership renewals in your region, helping the Engagement team to deliver our annual school renewal targets (70%+).

Your progression

Within 1 month, you’ll have:

• Got to know all of the different elements which go into our membership offer through experiencing them first hand. 

• Gained insight into the impact of our membership offer on children and young people’s learning and life chances, by visiting Voice 21 Oracy Schools. 

• Began to get to know the key stakeholders and member schools in your region.

• Built relationships with your closest colleagues in our Experience, and Programmes teams. 

Within 3 months, you’ll have: 

• Built relationships with the key stakeholders and member schools in your region.

• Supported member schools in your region to get started on their membership journey and to access membership benefits.

• Become confident using our CRM (Salesforce) to provide key data you need for success in your role.

Within 6 months, you’ll have: 

• Begun to monitor experience and engagement of member schools in your region and identify strategies to help schools get the most out of their membership.

• Delivered & supported regional network events and reflected on how these went with the team.

• Lead a cycle of renewal in your region and use this to identify areas of strength/development.

From 6 months onwards, we expect for you to be:

• Taking ownership of the member journey and school experience of schools in your region.

• Proactively sharing insights from the frontline with the team to improve experience and engagement.

• Developing strategic relationships with key stakeholders and identifying opportunities to grow our school network in your region.

This job is for you if...

• You take pride in the strength of the relationships you build, you enjoy making connections with a range of stakeholders (both internal and external) and delivering an excellent relationship management experience.

• You have a strong understanding of the educational landscape in the East Midlands and East of England, and know how to navigate the pressures faced by teachers and school leaders. 

• You have experience working with a Customer Relationship Management database and understand the importance of accurate data to inform decision making.

• You can apply project management skills (e.g. working towards milestones) and have experience in supporting and organising regional events.

• You care about the little details which make all the difference and get satisfaction from seeing things through.

• You enjoy working as part of a fast-paced, fast-growing team with big ambitions and are excited to use your initiative to help us achieve these.

• You’re passionate about Voice 21’s mission, the education sector and making a change to young people’s learning and life changes.

Who you’ll work with: 

• Our Engagement team: made up of our Head of Member Success, your fellow School Relationships Officers, a School Membership Officer, Schools Coordinator, and your line manager - one of our two School Relationships Leads.

• Our Programmes team who lead and deliver our work with teachers on programmes.

Location: Remote with a focus on the East Midlands & East of England.

This role requires regular travel to London, occasional within the region & nationally. This includes visiting schools, attending development days, meetings, and industry events. Some overnight stays will be required.

Ideal Candidate: We are seeking a candidate specifically based in the East Midlands or East of England and with a strong understanding and experience of the educational landscape and the challenges facing schools in these areas.

Contract:  Temporary (linked to maternity cover)

Terms: Full Time 

Application details 

To apply: 

Please send your most recent CV and a document answering the questions below:

• Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)

• Making direct reference to the job description, please tell us the three main reasons why you would make an excellent School Relationships Officer in the East Mids & East of England (Max. 600 words).

We are ideally seeking to appoint  someone based in the East or East Midlands region 

Please do not apply for this position if you are not based in this area of the UK

Closing date: Friday 27th June 5pm

Interview date: Provisional dates for initial phone interviews Week Commencing 7th July with second round interviews on Zoom w/c 14th July TBC

Start date: Mid August 2025.

Questions: If you have any questions about the role, or would like to discuss it before submitting an application, please contact Gill Cameron, Head of Member Success.

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our New Business Manager, and support people to find a decent, safe, affordable home.

We’re excited to be recruiting a new team member who will join our driven Corporate Partnerships team and be responsible for securing new corporate and commercial partnerships, whilst strengthening our brand in the UK.

Reporting to the Head of Corporate Partnerships and working in close collaboration with the New Business Executive, your role will be focus exclusively on new partnerships and with scope to define what sectors are prioritised within the first year of post such as construction, logistics, transport, or manufacturing.

You will be joining us at a really exciting time as this is a new post, and the Fundraising & Partnerships Team are working toward ambitious goals. We are a small but growing team who work collaboratively and creatively to share ideas to grow our fundraising successes. There is also opportunity to collaborate and learn from global fundraising teams across the Habitat for Humanity family as part of our corporate fundraising community of practice.

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About Habitat for Humanity GB

Habitat for Humanity is the leading international organization providing housing solutions for the most vulnerable populations around the world. Habitat for Humanity GB is an independent UK charity and part of the international Habitat network, working in over 60 countries worldwide to tackle housing poverty for the 1.8 billion people living in inadequate housing. We do this by building and improving homes, making them healthier and safer; by responding to shelter needs in disaster, and supporting preparation and rebuild efforts; and by making housing systems and policies work better for more people. We are also drawing on our housing expertise to develop our work here in Great Britain to meet the growing housing need which has been exacerbated by the pandemic and now the cost-of-living crisis. 

About the role

This new role will join our corporate partnerships team to build on our success of working with UK headquartered companies to raise vital funds to support our vision of a decent home for all. The role will focus exclusively on new partnerships and with scope to define what sectors are prioritised within the first year of post such as construction, logistics, transport, or manufacturing.

Key roles and responsibilities include:

• Identifying and engaging with prospective corporate partners, developing, and nurturing relationships to secure new partnerships
• Building and maintaining a robust pipeline of potential corporate supporters, leveraging your existing network, and researching new leads
• Creating compelling and tailored proposals, showcasing the value of partnerships and the positive impact they can have on our mission.
• Collaborating effectively with internal teams, senior leadership, and external stakeholders to drive successful partnerships.
• Providing regular updates on new business activities, pipeline progress, and partnership outcomes
• Representing at relevant events and conferences, expanding our reach within the corporate sector

The role will help to develop and increase income for Habitat GB from corporate partners. Reporting to the Head of Corporate Partnerships and working closely with our new business executive and partnership manager. We are a small but growing team who work collaboratively and creatively to share ideas to grow our fundraising successes. There is also opportunity to collaborate and learn from global fundraising teams across the Habitat for Humanity family as part of our corporate fundraising community of practice.

We favour a proactive, autonomous style of working over micromanagement, and want team members to thrive and develop their skills by meeting challenges, and taking a creative, curious, and propositional approach to their work.

The skills we are looking for:

While this role might suit someone already working in the voluntary sector who wants to progress, we’d equally welcome applications from any candidates who feel they have relevant transferable experience and skill sets. The following knowledge, skills and experience are preferred:

• A good professional networker who actively listens, joins in, and focuses on creating long-term relationships with contacts.
• Experience of building income generation led relationships with prospective partners/clients by identifying and promoting key priorities, benefits and synergies which will resonate, inspire, and lead to powerful early connections.
• Experience of building compelling cases for support that can be translated into pitches and proposals.
•  Experience of pitching and presenting clear, emotive, and compelling content to a wide range of potential audiences, from the reception desk to the boardroom.
•  Experience of cultivating partnerships with clients, from initial connection or introduction to secure long term financial commitment
•  Ability to work collaboratively with diverse global teams, across different time zones.
• Self-motivated and organised, able to work under pressure to deadlines and use own initiative to solve problems and adapt to changes.
• Rudimentary understanding of key corporate fundraising trends and priorities for corporate donors including SDGs, ESG, and employee engagement metrics
• Demonstrable passion for the vision of Habitat for Humanity of decent housing for all.
• Support of Habitat’s values and willingness to be a part of the HFHGB team, contributing to an inclusive, kind and people positive culture.

What we offer

Employee well-being is pivotal to organisational success and HFHGB is committed to supporting its people’s well-being. Our existing offer includes flexible working arrangements, a sabbatical policy, virtual GP services, and “Habitat Day” – an extra day of leave for the whole team. In the next year, we plan to expand our offer further, establishing Mental Health First Aider training, a buddy system for new team members, and burnout training. We want to foster a resilient and well-supported team, and encourage all employees to actively participate in continuous improvement in this endeavour.

A flexible approach

HFHGB is seeking to rapidly scale up its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, and dynamic team.  While this is currently a home-based role, it is an expectation that the post holder will be flexible, and able to travel to Greater London and elsewhere on a regular basis. 

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Start your Habitat journey

We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before applying (see our website>vacancies for Amber Woods' email address) To apply for the role, please send us your CV and a cover letter telling us about yourself and your motivation for applying – we don’t expect this to be more than two sides of A4. Applications are accepted on a rolling basis, and interviews will take place online.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

This post profile is not set in stone It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of the high volume of applications, we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

The newly established Digital, Data and Technology (DDaT) Business Partnering team are the first point of contact for all Barnardo's colleagues to access expert advice and guidance for all DDaT enquiries and requests.

DDaT Business Partners align our plans with the charity's purpose and ensure our solutions enable colleagues to be successful in their roles. By fostering close collaboration, DDaT Business Partners deeply understand the needs of each part of the charity, feeding insight into DDaT solutions design and initiatives. They also facilitate effective communication between DDaT and stakeholders, translating complex concepts into useful intelligence. The Business Partners are the voice of our colleagues in our conversations, and the voice of DDaT when engaging across the charity. They also help our colleagues to make the most of the solutions we have, and undertake familiarisation activities and demonstrations to help colleagues improve their digital confidence.

The Senior Manager – DDaT Business Partner, will report to the Director of Digital, Data and Technology (DDaT) and will be a member of the DDaT Leadership Team. The post holder will be responsible for establishing this new function, recruiting and leading the Business Partners, and growing organisational awareness of the purpose and benefits of DDaT Business Partnering.

The post holder will be responsible for engagement with Assistant-Director-level and above stakeholders, recruit the new Business Partners, align working practices with the new DDaT Operating Model, identify engagement opportunities and all other similar practices to establish this new function. The post holder will then lead the team in undertaking day to day business partnering activities.

Your focus will be to secure both major gifts from new donors and build on the commitment of long-standing supporters to further their partnership in MAF’s work and mission.This is a fantastic opportunity to join a friendly and high performing team and make a significant contribution to our global mission.  There is an occupational requirement for the job holder of these positions to be a committed Christian. Additional information is available on request.

Responsibilities

In this role you will have 6 key responsibilities:

Financial: Managing a portfolio of high-value relationships and to deliver income at the agreed annual target in the first year with an expectation this will rise year on year.

Management:  You will be one of the first points of contact internally for trusts/foundations and individual major donors (IMD) related queries and will work in accordance with the major giving team strategic plan and existing procedures, practices and standards.

Relationship:You will seek to actively develop and manage excellent relationships with an agreed portfolio of trusts/foundations and IMD capable of donating a minimum of £25,000 or more as a single gift each year. In addition you will need to:

• Develop and implement professionally written action plans which will engage, inform and nurture prospects and donors to deliver gifts at the agreed level.
• Undertake timely administration to capture and record knowledge of supporters within the customer relationship management database. Work with the organisation’s systems team to utilise this information to enhance applications and giving levels
• Pro-actively develop relationships with key stakeholders within the MAF organisation(s)
• Present MAF proposals alone or with others, (member of the operational field team, CEO etc), to prospects and donors.
• Participate in events to develop relationships with donors, inviting individuals from portfolios where appropriate and co-ordinate visits to MAF overseas operations where appropriate to introduce these donors directly to the work of MAF.  

Information: Information management and analytical thinking is essential as you will present detailed, accurate and high-quality fundraising proposals to prospects and donors, ensuring any specific deadlines or funding windows are complied with.   In addition you will need to:

• Ensure that donors are thanked appropriately for their gifts with timely and appropriate reports, letters and phone call.
• Provide timely ‘report backs’ that are appropriate/agreed with each donor, to evidence effective use of funding and to encourage the opportunity to make further applications based on good stewardship and achievement of agreed outcomes.
• Maintain a thorough knowledge, and the funding priority, of projects available for funding by trusts/foundations supporters and prospects.
• Actively seeking to grow the trusts/foundations portfolio and income through the use of research
• Attending regular appropriate training courses, external forums and networks to ensure continuous personal development 

Major Donor team (practice/ procedures/training):As a key member of the team you will need to ensure procedures and standards are developed/maintained to ensure we are effective and compliant with any legislation/regulation.

CRM Database: To provide support to the Partnership Executive, who will be the team’s CRM database lead and maintain a thorough working understanding of MAF UK’s CRM system in order to answer specific team queries.  You will need to support the teams day-to-day CRM activities including producing reports, importing data, adding activities, amending details and any other relevant tasks

In line with all staff in MAF UK you will be required to:

1. Be a role model of organisational values and beliefs - contributing to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer meetings
2. Participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader
3. Keep your line manager informed of all relevant and timely information
4. At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner
5. To abide by Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet

 Christian values, beliefs and ethos of MAF UK:

As a Christian mission, MAF UK is seeking those who share in the Christian values and beliefs of the organisation, as described in the mission, purpose, values and beliefs statements. All staff will be required to support and actively demonstrate the Christian values of the organisation and to take part in organisation activities such as staff meetings, prayer meetings, away days, where the values and beliefs of the organisation will be obvious.

Qualifications, Skills & Experience

Essential Requirements

• Educated to degree level
• Experience of working with donors or in a relationship management environment
• Experience of utilising knowledge of audiences to develop donor involvement
• Your personal skills and attributes will need to include
  • Excellent writing skills with the ability to successfully present project proposals to trusts and foundations
  • Proficient skills in Microsoft applications
  • Able to communicate positively, persuasively, and sensitively across functions and organisations
  • Building strong partnerships across the organisation and maintaining a positive and friendly approach even under pressure
  • The ability to positively influence non-direct reports in order to obtain information, or drive activity
  • High levels of efficiency and quality – Excellent attention to detail
  • Financially literate and able to interpret business plans
  • Able to manage multiple deadlines and priorities
  • Committed and mature Christian, able to demonstrate understanding and acceptance of the Statement of Faith and willing to proactively take part in MAF events and meetings e.g. prayer meetings, away days etc. Able to describe these beliefs and values to others so as to represent MAF as a Christian mission organisation
  • Emotional resourcefulness
  • Flexibility towards others and circumstances
  • Service orientation

Highly Desriable requirements

• Major donor/trusts & foundations or other transferable fundraising training

• Experience of working in a Christian organisation or charity/fundraising environment

• Successful work experience within a fundraising environment

  Benefits:

• Salary:   £42,000 per annum depending upon experience 
• Hours: This role is full time, 36 hours per week
• Pension: MAF UK provides a non-contributory pension scheme for staff of 10% salary on joining
• Annual leave entitlement: 22 days per year plus 8 statutory paid public holidays per year (including those falling at Christmas and New Year).

Location: This role can be based at the MAF UK Offices in Scotland, Glasgow,  or optionally could be in the Oxford, Cambridge arc as we are launching a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector region.  Up to two days a week in our Folkstone Office might be initially required.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.

Closing date:  22nd June 2025

Interview date:  July 2025