Member records manager jobs

Lead with compassion. Deliver excellence in dementia care.

Age UK Enfield is a values‑led local charity supporting older people to live safe, independent and fulfilling lives. We are looking for an experienced, compassionate and highly organised Dementia Day Centre Manager to lead our specialist Dementia Day Centre at the Mabel Churn Centre.

The Dementia Day Centre Manager is a pivotal leadership role for someone who combines a deep commitment to person‑centred dementia care with strong operational, safeguarding and people management skills. You will be responsible for ensuring the service is warm, inclusive and dignified for people living with dementia, while also being safe, well‑governed and inspection ready.

Key responsibilities:

• Lead a structured, therapeutic day service with engaging activities tailored to individual needs.
• Champion safe practice and compliance, including safeguarding, assessments and the Mental Capacity Act.
• Recruit, lead and develop a high-performing team, ensuring consistent staffing and service continuity.
• Drive quality and smooth operations—maintaining inspection-ready records and oversight of transport and catering (including on-call/deputising as required).

About you

We are looking for a manager who is values‑led, confident and organised, and who understands the balance between compassionate care and robust governance.

You will bring:

• A Level 3 (or above) Health & Social Care qualification (or equivalent experience).
• Strong knowledge of dementia care best practice, safeguarding adults, and CQC Fundamental Standards (including MCA/DoLS).
• Proven experience leading staff and volunteers in a care or community setting.
• Confidence in assessment, person‑centred care planning, risk management and record keeping.
• Excellent IT skills and a clear commitment to maintaining accurate, inspection‑ready records.
• A genuine commitment to equality, dignity, inclusion and person‑centred practice.

Management and dementia‑specific qualifications, and experience overseeing transport or catering services, are desirable but not essential.

Why work with us?

At Age UK Enfield, we are proud to be:

• Values‑led: compassion, dignity and inclusion sit at the heart of everything we do.
• Supportive: we invest in our staff and believe strong leadership creates great care.
• Purpose driven: every role contributes directly to improving the lives of older people in our community.

If you are passionate about dementia care and ready to lead a high‑quality, inspection‑ready service where people truly matter, we would love to hear from you.

Closing date for applications: 3rd May 2026

Interviews will take place on 13th and 14th May 2026.

MumsAid is an award winning, growing charity with a track record of delivering innovative support to mothers. Following our successful application to the Propel fund, we are recruiting an Operations & Programmes Manager to lead delivery of a new long term systems change programme whilst providing operational leadership across the organisation. You will be a key member of our Senior Leadership Team, working closely with our CEO to drive project delivery and strengthen our operational foundations as we grow.

This senior role combines two key responsibilities. You will lead our new Systems Change programme for young mothers, mobilising and delivering a long term initiative that shares our best practice model with partners and influences policy and practice across the perinatal mental health sector. You will also provide operational leadership across MumsAid, managing governance, IT systems, data management, finance, monitoring and evaluation, and organisational coordination. This requires exceptional organisational skills, strategic thinking, emotional intelligence and a deep commitment to equity and co production. You'll need substantial project management experience in the voluntary and community sector, proven operational management expertise, strong systems and data management skills, and the ability to represent MumsAid confidently in multi agency spaces.

We offer a values driven, supportive working environment with hybrid flexibility, professional development opportunities, a pension scheme, 25 days annual leave plus bank holidays (pro rata), and health benefits. This is a chance to help create lasting, systemic change in maternal mental health support.

We are dedicated to building a diverse workforce and actively encourage applications from candidates belonging to underrepresented groups.

Prisoners Abroad is a small but powerful organisation supporting people through some of the most isolating and traumatic experiences imaginable. Whether it’s someone surviving a prison sentence overseas, returning to the UK with nothing, or a family facing the distress of having a family member imprisoned abroad, your work here will have a direct and lasting impact.

A fantastic opportunity has opened up to manage and grow a well-established major donor programme, developing relationships with high-net-worth individuals, craft compelling cases for support, and deliver thoughtful stewardship that makes donors feel truly valued and connected. You’ll also have the chance to shape how we grow our pipeline, with support from a team that values creativity, emotional intelligence and collaboration, so plenty of opportunities to get creative and make your mark.

With experience of securing 4–5 figure gifts and a flair for building meaningful relationships, you’ll be a confident communicator with strong writing skills, and you’ll enjoy using insight to create personal donor journeys that inspire generosity.

To apply for this position, please read the job pack which provides lots of information about the charity, the role and how to apply.

The deadline for applications is 10am Tuesday 5th May, however we will be reviewing applications as we receive them, so please apply when you are ready and you may be contacted about your application before the closing date. To ensure inclusivity, all applications received up to the closing date will be considered equally.

If you have any questions about the application or recruitment process, or want to schedule a call for more information, then get in touch and we'll happily arrange that.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We are the leading kinship care charity supporting more than 15,000 kinship carers across England and Wales each year. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. They care for more than 141,000 children in England and Wales, double the number in foster care, but feel isolated and need help. By supporting, advising and informing kinship carers, and campaigning together for fairer services, we are changing lives and changing the system. 

Kinship’s peer support and community work, supported by Department for Education funding, helps kinship carers feel connected, less isolated and better supported by building local, carer-led peer support groups and strengthening wider community networks. 

Our delivery model prioritises proactive outreach and sustainable growth through a volunteer model. 

The team works in communities to bring kinship carers together, support and train volunteer group leaders, and grow groups to a point where they are sustainable and independent (ideally within 6 months). Sustainable means able to thrive without direct staff involvement or attendance. A central ‘Hub’ team then provides ongoing remote support, training and connection. 

This role provides the operational grip to plan, deliver and continuously improve this work, while evidencing impact through robust data monitoring, reporting and clear storytelling.

Key responsibilities include:

• Accountable for the set-up, growth and transition of peer support groups to independence supported by the Hub, using clear milestones and support plans. 

• Responsible for ensuring volunteer group leaders have high-quality training, guidance and ongoing coaching to deliver safe, supportive peer spaces. 

• Responsible for embedding strengths-based, trauma-informed approaches and clear boundaries across all peer support activity. 
• Responsible for managing external delivery partners or commissioned provision to support growth in specific communities, ensuring quality and delivery to agreed standards. 
• Accountable for the identification and nurture of new group leaders and volunteers, ensuring groups are welcoming, accessible and inclusive. 
• Accountable for ensuring a proactive outreach approach that builds relationships with kinship carers and local partners, prioritising under-served areas and communities, ensuring that learning is captured and shared across the team to build further confidence and competence in supporting under-served communities (minoritised ethnic kinship carers).

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

Essential requirements include:

• Experience leading peer support, community development, volunteering or relational support services at scale. 
• Experience of project management.
• Experience of evaluating the impact of services and projects. 
• Proven track record of growing and sustaining community-based groups or networks, including supporting leaders and volunteers to independence. 
• Experience embedding strengths-based, trauma-informed approaches, with clear boundaries, risk management and inclusive practice. 

Key dates:

• Application deadline: Monday 20 April 2026, 9am
• First interview: Wednesday 29 or Thursday 30 April 2026 (online)

How to apply:

Please apply for the role of Planning and Delivery Manager by sending a CV and cover letter (max 2 pages). The deadline is 9am on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

ALDER HEY CHILDREN’S CHARITY

Job title: Hospital Engagement Manager

Salary: £39,428 - £50,450

Hours: 37.5 hours per week

Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About this role:

This is an exciting opportunity for a Hospital Engagement Manager to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.

This pivotal role acts as the bridge between Alder Hey Children’s Charity and the hospital community. You will inspire NHS colleagues and families to engage with the charity, embedding philanthropy into the hospital culture and helping deliver Alder Hey’s 2030 vision.

As Hospital Engagement Manager, you will build strong relationships with NHS colleagues, patients, their families and volunteers to increase awareness, engagement, and fundraising activity. By developing strategic partnerships and delivering training, you will enable grateful families to support the charity in ways that are meaningful to them, driving sustainable income growth across multiple fundraising streams.

We’re looking for someone who loves building relationships, and brings energy, enthusiasm, and exceptional communication skills to foster a culture of giving across our hospital - from inspiring patients and families to support their local hospital charity to engaging clinicians on how the charity can enhance their ward or department.

Key Responsibilities will include:

Relationship building, advocacy and engagement:

• Act as a passionate and professional ambassador for Alder Hey Children’s Charity, championing the hospital’s vital work and the transformative potential of philanthropy.
• Build strong, trust-based relationships with assigned hospital teams, meeting regularly to increase understanding of the charity and the role of philanthropy in supporting families and improving care.
• Serve as the first point of contact for NHS colleagues introducing families or opening networks to potential donors.
• Spot strategic opportunities for increasing NHS colleague and family engagement.

Programme delivery, training and internal collaboration:

• Lead delivery of the Grateful Patient Plan, implementing key activities to increase staff engagement and donor referrals.
• Deliver training sessions for Trust colleagues to build confidence in supporting fundraising and patient family philanthropy (training will be provided).
• Collaborate across the charity to ensure donor referrals are managed appropriately and messaging is consistent.
• Develop a strong working relationship with the Grants and Impact team to stay informed about projects in key areas.

Marketing, communications and visibility:

• Work closely with Marketing and Communications colleagues to increase charity visibility across the hospital site through branding and internal communications.

Please see the attached Job Description and Person Specification for more information.

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.

Together

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.

Passion

We are passionate about what we do and inspire others.

Magic

We are creative, fun and child-led, creating special moments and going the extra mile.

Additional Information

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

Closing date: Monday 11 May 2026

Interview date (to be held at Alder Hey): Monday 18 May 2026

At Bookmark, we have a simple vision: we want every child to read. We have seen significant growth over the past few years, building a network of engaged supporters and an effective Partnerships Board. As we pass the halfway mark of our three-year strategy, we are recruiting a major donor fundraiser to play a key role in the growth of our philanthropy programme, securing and developing relationships with high-net-worth individuals that change the story for children. 

This individual will join a successful team, stewarding and cultivating existing supporters as well as managing a pipeline of prospects through their giving journey. You will work directly with the Head of Fundraising and be responsible for your own portfolio of major donors, trusts and family foundations. By August 2027 Bookmark aim to have reached 500,000 children with our literacy programmes, you could be part of that incredible goal.

Experience in philanthropy is welcome but not essential. We are equally interested in candidates with a strong track record of managing high-value relationships and delivering excellent stewardship in commercial or client-facing roles.

Job Description

Delivering the Philanthropy plan

• Work with the Director of Fundraising to grow the major donor portfolio within the wider strategy 
• Build and maintain a portfolio of existing and new major donors who give or can give £20,000 or more, ensuring a first-class cultivation and stewardship journey
• Line manage the Philanthropy Executive and support their professional development, providing direction, support and guidance
• Work with our Fundraising Research & Administration Intern to identify new potential Bookmark major donors, working with Trustees, senior stakeholders, and our wonderfully supportive Partnerships Board to secure introductions and make asks of prospective supporters
• Design and deliver creative events and activities to generate income, cultivate and steward donors
• Create compelling, relevant and tailored funding proposals, reports and collateral to inspire and inform donors, reflecting Bookmark’s strong brand. 
• Use Salesforce to manage the accurate recording, progression and forecasting of major donor relationships, enabling efficient reporting and KPI management

Work with the rest of the Fundraising team

• Work closely with the rest of the Fundraising team to ensure opportunities to maximise income for the fundraising team
• Devise and deliver annual plans, together with associated budgets, in line with the charity’s strategic objectives
• Work with the Senior Leadership Team, Chair of Trustees and colleagues across the charity to ensure major donor fundraising activity is aligned with the charity’s wider plans and objectives
• Ensure that all activity helps to build Bookmark’s brand and is always brand compliant
• Ensure Bookmark’s ethical fundraising policy is adhered to

Person Specification

Essential

• A successful track record in managing high-value relationships, including a proven track record of securing five-figure gifts
• Experience working towards and meeting, or exceeding, income targets
• Experience developing high value relationships through all stages of the giving cycle 
• A demonstrable ability to build internal relationships and use senior stakeholders (CEO, Trustees, Senior Leadership Team) to help progress major donor relationships
• Experience working on successful events that meet fundraising targets
• Great verbal communication skills, demonstrated by strong external and internal relationships. You will have the skills to influence, motivate and persuade people to donate
• Demonstrable experience of writing successful, inspiring, emotive, and technically accurate cases for support and proposals tailored to a high value audience
• Experience growing and managing a pipeline, planning for your portfolio and increasing income
• An understanding and ability to build budgets and work with financials
• Experience using of Office Word, Excel, and PowerPoint
• Experience using Salesforce, or another fundraising database

Bonus Points

• Major donor and/or Trusts & Foundations experience 
• Line management experience
• Experience working with a fundraising board or high value committee
• Experience managing and developing a high value giving circle
• Experience running matching campaigns or large mailings

Location: Minimum two days per week based at the Bookmark office (London), with flexibility around home working for the remaining days.

Contract type: Permanent - Full Time / Part-time (0.8/4 days) will be considered.

Salary: £40,000 - £42,000 (0.8 FTE - £32,000 - £33,600)

Reporting to: Director of Fundraising 

Application deadline: 11th May at 10am, but please note that interim shortlisting will occur on 29th April at 10am.

Want to know more?

We will be running an online session for anyone wishing to understand more about the role on Wednesday 22nd April at 2pm.  Please find the link to sign up on the relevant job description on our website.

Equality and Diversity

Bookmark is committed to promoting a diverse and inclusive community. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.

Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.

At Bookmark, we are a small but growing team of hard-workichang people, who care about what we do. We love to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.

Safeguarding

Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment.  Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.

Role: Development Manager

Contract: Permanent, Full Time

Location: Hybrid working. London or Cornwall office three days per week, home working two days per week.

Oceana UK is focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and directly influencing policymakers and politicians.

We are now at a pivotal moment of growth, impact, and development. We have delivered meaningful progress in our first full three years of operations, helping secure major victories to protect and restore UK seas, including protecting huge areas of our seas from industrial fishing and stopping new offshore oil and gas expansion. Working closely with our international team, we are now evolving our organisation and campaigns to deliver even greater impact in the next 3-5 years, underpinned by strengthened funder relationships.

Our small, experienced, and highly motivated team are based in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance. We’re proud of the team we’re creating here in the UK, and we’d love for you to join us.

Job Purpose 

The Development Manager will manage our fundraising and partnerships portfolio, supporting the stewardship of relationships with some of the world’s biggest environmental foundations and philanthropists. They will manage new and existing relationships, prepare grant applications and reporting, and evolve our outreach to support the growth and diversification of our fundraising opportunities. The role will work closely with the Executive Director, our UK team, and our US based global development department, to secure sustainable resources to strengthen Oceana UK and help drive positive impact for our seas.

Eligible candidates should have a passion for fundraising and a track record in securing major grants and donations, with a focus on trusts, foundations, and philanthropy. They will foster strong relationships with high-level partners, co-deliver excellent funding applications and reports, and provide written and verbal updates with precision and confidence. They will demonstrate a strategic mindset, alongside strong organisational skills and meticulous attention to detail. They must have experience in growing and diversifying income streams and converting new interest into long-term, sustainable, support.

The position will be hybrid, based three days per week (Tues-Thurs) from Oceana’s UK offices in Newquay, Cornwall or Paddington, London. Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC.

Responsibilities

• Manage relationships and reporting to existing funders alongside the international development team and Executive Director. This will primarily be with trusts and foundations, individual philanthropists, and some corporate supporters.
• Manage successful grant applications and budgets, co-ordinating and collaborating with the international development team.
• Work closely with the finance, policy, communications, and campaigns team to ensure all relevant stakeholders are consulted in grant applications and reporting.
• Manage and deliver timely reporting, communications, and updates to funding partners and stakeholders.
• Manage and develop other existing UK income streams, including mass giving alongside the communications team.
• Identify, develop and manage additional UK income opportunities, including with smaller trusts and foundations.
• Collaborate with the Director of Finance and People, and international development and budgeting teams, to manage income forecasts and grant financial reporting.
• Maintain appropriate development records and database for all UK activity.
• Ensure compliance with UK fundraising regulations and best practice.
• Develop and manage key fundraising and partnerships events.
• Work with Executive Director to develop our outreach with funders at international events.
• Attend and represent the UK in monthly development meetings with the international team.
• Plan and manage UK development priorities, calendar, and budget.
• Be present in person in the London or Cornwall office 3 days per week (Tues-Thurs), promoting a positive working culture.
• Ensure a strong commitment to the organisation’s values and vision, as set out by Oceana globally.
• Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders.
• Other tasks as needed to support development and organisational objectives.

Candidate Requirements

Education and work experience:

• At least 5 years of professional experience in fundraising and development, ideally in the ocean or the environmental space (essential).
• Experience writing successful multi-year grant applications, alongside robust budgets, for trusts and foundations (essential).
• Experience managing charitable foundation relationships, delivering detailed and timely reports, and managing ongoing communications as required (essential).
• Experience managing major and corporate giving.
• Experience prospe cting, managing and analysing research on fundraising opportunities.
• Experience co-developing and diversifying fundraising opportunities.
• Good existing relationships with environmental trusts and foundations (preferred).

Skills & Knowledge:

• Excellent external relationship building, including confident networking skills, and organised and positive relationships with funders outside of scheduled reporting.
• Excellent written and verbal communication, with the ability to understand and distill complex scientific issues and detailed campaigns for fundraising purposes.
• Strong focus on spotting and cultivating new institutional fundraising opportunities
• Strong internal stakeholder management, adept at involving relevant teams (leadership, campaigns, finance, international) to develop funding applications.
• Confident and proficient using CRM platforms or other grant management tools.
• Good understanding of data privacy, code of fundraising practice, and other relevant regulations.
• Strong prioritisation and project management skills, with ability to manage multiple tasks and workstreams effectively.
• Excellent attention to detail and commitment to accuracy.
• Proactive and self-motivated, with a strong drive to meet and exceed fundraising targets.
• Ability to work well both independently and as part of a small, close-knit team.
• Good understanding of the principles of Justice, Equity, Diversity and Inclusion, and a proven commitment to improving these in the environmental space.
• Integrity and the ability to work with confidential information with discretion.

Equal Opportunities

Oceana is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation, and we particularly welcome applications from candidates who are currently underrepresented within the conservation sector.

All offers of employment are conditional upon the successful completion of reference checks.

Application Deadline: Sunday 10th May 2026

Interviews: w/c 18th May and w/c 25th May

Are you an experienced and talented communications professional looking for your next challenge? Are you excited to take on a pivotal role which will shape the future of a national charity working on a key social justice issue? Can you use your expertise and experience to raise awareness of hygiene poverty, the charity’s work and bring critical supporters and stakeholders onboard? If this sounds like you and you’re motivated by improving the lives of people across the UK, we’d love to hear from you. 

The Marketing and Communications Manager plays a key role in raising awareness of hygiene poverty and inspiring individuals and corporate partners to act in support of The Hygiene Bank’s mission. This role leads our communications strategy, creates compelling content, manages digital channels, secures regional and national media coverage for the charity, and supports national campaigns and events. You will have the opportunity to work with our exciting portfolio of corporate and brand partners, co-designing joint campaigns and initiatives, and positioning our communications to generate further support and income.You will also play an important role in our End Hygiene Poverty research and campaign partnership with the charity In Kind Direct. 

Working collaboratively across the organisation and with external partners, the postholder ensures our brand integrity and messaging is clear, ethical and impactful, helping to amplify the voices of those experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. It is a varied, creative and meaningful role which sits at the heart of our work to ensure everyone has access to the hygiene essentials they need to feel clean, confident, and connected.

The charity is at a critical point in its development as we work to become a major national voice, working closely with others to drive significant change. Our people must be excited by the potential of what lies ahead, enjoy, and thrive in, change. 

KEY RESPONSIBILITIES 

1. Communications Plan and Implementation 

• Develop and implement the annual communications and marketing plan in collaboration with senior leadership. 

• Design communications which meet our objectives, with particular emphasis on raising awareness of hygiene poverty and the charity, securing the support we need and championing and celebrating our partners and stakeholders 

• Ensure communications are accurate, impactful, and aligned with The Hygiene Bank’s mission, values, tone of voice and brand guidelines. 

• Translate complex or sensitive issues related to hygiene poverty into accessible, compelling stories. 

• Provide strategic communications support across teams and projects, including leading on National Hygiene Week, our flagship annual event and our partnerships with leading national brands, such as Boots, Unilever and smol. 

• Provide communications support for our fundraising campaigns and optimise our calls to action across all media. 

• Uphold high ethical and inclusive standards in all messaging and ensure our communications conform with accessibility standards. 

2. Digital Strategy and Implementation 

• Lead digital planning and delivery across our website, email, social media and digital campaigns. 

• Manage digital advertising activity (e.g., paid social, Google Ads), ensuring strong ROI. 

• Lead on the development and maintenance of our website to maximised our impact with audiences, including using SEO and traffic metrics to inform improvements.

• Oversee analytics, reporting and insight‑driven optimisation, using this to guide the work of yourself and the Communications Officer. 

3. Content Creation 

• Produce high quality written, visual and multimedia content for a variety of platforms – including media communications, social media, presentations and speeches and communications collateral to support all our campaigns. 

• Create and update marketing collateral, including leaflets, posters and campaign toolkits. 

• Manage, create and edit supporter newsletters and email communications. 

• Commission and collaborate with designers, photographers and videographers and other external creative resources as required. 

• Develop and hold a library of high-quality creative assets and imagery which support our proposition and share with partners and volunteers as needed. 

4. Ambassadors and Influencers 

•  Build and nurture relationships with ambassadors, influencers and public supporters. 

•  Develop briefs, guidance and campaign plans for influencer activity. 

•  Ensure ambassador messaging aligns with organisational values and priorities. 

•  Identify opportunities to amplify diverse lived experiences and voices. 

5. Events 

• Plan and implement digital and in person events for THB audiences 

• Lead promotional activity for national and regional events, campaigns and awareness moments including those with our brand and corporate partners 

• Support branding and communications needs for in‑person and digital events. 

• Coordinate communications for key campaigns such as National Hygiene Week and major partnership launches. 

• Capture and produce event‑related content (photo, video, social). 

6. External Engagement and media 

• Act as the point person for our collaborative campaign with In Kind Direct (IKD) End Hygiene Poverty, coordinating joint activities and working closely with peers in the charity 

• Collaborate and work with our corporate partners to produce co-branded communications and collateral which protects the integrity of our brand and aligns with our partners. 

• Collaborate with sector organisations to amplify other campaigns and activities in pursuit of shared goals

• Support media relations through press releases, statements, case studies and briefing documents. 

• Work with our external broadcast agency to create compelling broadcast opportunities to amplify our messaging and campaigns 

• Secure local, regional and national coverage for the charity online, and in print 

• Represent The Hygiene Bank in external meetings, partnerships and sector collaborations. 

• Build relationships with community groups, corporate partners and volunteers. 

• Provide campaign assets and messaging for partners to support wider engagement. 

7. Data and Monitoring 

• Monitor communications performance using analytics tools. 

• Prepare monthly reports and recommendations based on performance data. 

• Maintain accurate records of communications outputs, engagement and media coverage. 

• Ensure GDPR‑compliant data handling and responsible content management. 

• Prepare an annual review of communications and learnings as input to future plans. 

8. Administration 

• Manage communications timelines, schedules and project documentation. 

• Coordinate with suppliers, agencies and freelancers, including managing budgets where required. 

• Oversee approval processes for communications materials. 

• Maintain organised filing systems and brand resources. 

9. Team 

• Work collaboratively across teams and with volunteers to support organisation‑wide communications needs. 

• Line manage the Communications Officer, empowering and championing them in their role 

• Provide guidance on messaging, brand use and digital best practice. 

• Adopt a ‘can do’ and responsive attitude to requests from team members. 

• Contribute to an inclusive, supportive and mission‑driven team culture. 

10. Internal Communications 

• Support internal newsletters, updates and team/trustee communications. 

• Working with relevant colleagues, ensure staff and volunteers have consistent, clear and accessible information. 

• Strengthen internal cohesion by supporting cross‑team information flow. 

PERSON SPECIFICATION 

With a strong alignment to The Hygiene Bank’s values, you will have: 

• Outstanding written communication skills across a variety of media, from crafting social media content to producing case studies. 

• A creative mindset, generating new and innovative ways to communicate our work. 

• An appetite for change and continuous learning and improvement. 

• Excellent organisational skills: self‑motivated, disciplined, able to work without close supervision. 

• Ability to work under pressure and manage multiple projects simultaneously. 

• Ability to represent the charity and its mission in a clear, emotive and factual way. 

• Strong interpersonal skills: able to build and nurture relationships with volunteers, corporate partners and community groups. 

• An enthusiastic, can‑do attitude; a self-starter and a team player with a flair for building relationships. 

This job description and person specification outlines the major components of the role but is not intended to be exhaustive. 

EXPERIENCE 

With a strong track record of roles in communications and/or marketing, you will be able to demonstrate:

• Proficiency in a range of communications tools, such as Canva, MailChimp, Wordpress, Google Adwords, Adobe, Microsoft Suites, Hootsuite, etc. 

• Strong copywriting skills for a variety of audiences and formats. 

• Ability to produce marketing and communications materials for multiple audiences across different platforms. 

• Ability to communicate effectively with diverse audiences and stakeholders. 

• Strong IT skills including CRM systems, PowerBI, social media channels, Wordpress, Google Analytics and related tools. 

Please note that applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers.  We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 

How to apply 
Closing date: Thursday 30th April @9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Interview dates: from 8th- 15th May 2026

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

About the role

We are recruiting for an Assistant Shop Manager to join a busy and creative team in Elephant and Castle. You will join an exciting team and collaborate to build a group of volunteers from all walks of life, raising money to fund Crisis’ work ending homelessness. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!

We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority so we are looking for someone who advocates for others and challenges injustice.

You will be primarily based in the Elephant and Castle shop, but you may be required to travel to other shops within London 1 & 2 on a short-term basis.

About you

To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in meeting candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness.

You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 27 January 2026 at 23:59.

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

About the Role

We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local’s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin.

This is a newly built role to support the charity’s new ambitious three-year strategy.

Main Objectives

• Develop and deliver the charity’s Impact and Evaluation framework
• Ensure charity’s CRM Salesforce is used at every level of capturing data

Support, develop and manage Lewisham Local’s business functions such as Admin and Premises management

Main Duties and Responsibilities

Impact Measurement

• Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work.
• Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local.
• Run a quarterly impact report for SMT and Board
• Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date
• Act as a champion for this across the team

Manage Admin function

• Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks
• Develop and improve Lewisham Local’s admin processes

Manage premises – support and training will be offered

• Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre
• Support the CEO in developing premises strategy and future proposals

Together with SMT and the CEO manage Lewisham local’s fundraising function, reviewing and contributing to the grant applications.

Core Team Responsibilities

• Build and share knowledge and intelligence internally
• Build strong and effective local relationships across sectors
• Be a visible, active, positive and engaging presence within the community at local events, activities and meetings.
• Contribute and create regular communications content
• Champion the role of local giving, and the contribution of civil society in Lewisham
• Collect and process data, carry out monitoring and evaluation of our impact
• Help other team members at times of increased workload and/or specific events
• Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises
• Manage volunteers to achieve the portfolio and charity’s aims and objectives
• Attend regular team meetings and supervision sessions as required
• Undertake training and development as required
• Contribute to writing grant applications for future projects and core work

This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation

Please see attached the full job description and person specification.

Our new Finance Manager will oversee all financial operations of the charity, ensuring excellent financial management, compliance, and accurate reporting. The role involves managing all finance functions, including expenses, forecasting, budgeting, reporting and financial analysis. 

Headway North Staffordshire is at an exciting stage, having undergone many changes but now focused on the delivery of new strategic plans. Reporting directly to the CEO, strengthening the leadership team of six, and managing the charity's Bookkeeper, the incoming Finance Manager will replace a current interim manager. This permanent appointment reflects the board's commitment to the senior management team and the finance function.

This is a 21 hour per week post; exact working hours are negotiable / flexible.

Please apply via the charity's website, the closing date is Friday 01 May 2026, interview dates 11th and 12th May, prospective second interview date 18th May.

Job Title: Independent Living Capital Appeal Manager
Contract: Permanent
Salary: £47,377
Location: The Rowe, London
Closing Date: 21st April 2026
Interviews: w/c 27th April 2026

About Centrepoint

Centrepoint works with young people aged 16–25 who are experiencing or at risk of homelessness. We provide accommodation, health support, and life skills to help young people move into education, training, and employment so they can build independent, sustainable futures. Together with our partners, we support over 15,000 young people each year and aim to end youth homelessness by 2037.

About the Independent Living Programme

Centrepoint’s Independent Living Programme (ILP) is delivering 300 genuinely affordable homes across London and Greater Manchester for young people moving on from homelessness. With 50 homes already built and £23m secured, the Independent Living Capital Appeal is raising a further £27m to complete the programme.

The Role

The Independent Living Capital Appeal Manager will play a key role in delivering this ambitious programme. You will be responsible for helping to deliver the £27m appeal target by managing and growing a portfolio of high-value donors and grant-makers, securing five and six figure gifts, and developing a strong pipeline of new prospects.

Working closely with the Head of Independent Living Appeal, you will lead the cultivation and solicitation of high-value supporters while delivering an outstanding donor experience. You will also work closely with development and programme colleagues to align fundraising with live housing developments and future pipeline opportunities.

You will:

• Lead and grow a portfolio of donors and prospects, securing new and repeat five and six figure gifts
• Identify, qualify and cultivate new prospects to strengthen the appeal pipeline
• Develop and deliver tailored cultivation and solicitation strategies
• Write compelling proposals, reports and donor communications
• Deliver excellent stewardship, designing supporter journeys that connect donors to the impact of their support
• Support senior leaders and volunteers in donor cultivation and solicitations
• Collaborate across fundraising and programme teams to maximise opportunities for support
• Line-manage the Independent Living Appeal Officer, supporting their development and contribution to the appeal

This is an opportunity to play a central role in one of the UK’s most ambitious youth homelessness initiatives, helping unlock hundreds of new homes for young people leaving homelessness.

About You

We are looking for a motivated, relationship-focused fundraiser with a strong track record of securing significant philanthropic gifts. You will bring:

• Experience securing five and six figure gifts from individuals, trusts, foundations or corporate partners
• Proven ability to build and progress a pipeline of high-value prospects
• Strong experience managing and stewarding major donor relationships
• Excellent written and verbal communication skills, including developing persuasive proposals and reports
• Confidence engaging with senior stakeholders and donors
• Strong organisational and project management skills, with the ability to manage competing priorities and deliver targets
• Ability to work collaboratively across teams and functions

Desirable:

• Experience working on a capital appeal or major fundraising campaign
• Experience working with senior volunteers in fundraising

Benefits

• 25 days annual leave, rising to 27 days
• Healthcare cash plan (dental, optical, complementary therapies)
• Private medical insurance
• Income protection
• Employer pension contributions of 5%
• Cycle to Work and interest-free travel loan schemes

Equality, Diversity & Inclusion

Centrepoint is committed to fairness, equality, and inclusion. We welcome applications from all backgrounds, including those with lived experience of homelessness or youth services.

Apply now to play a key role in delivering Centrepoint’s Independent Living Capital Appeal and creating hundreds of new homes for young people moving on from homelessness

We are seeking an experienced and diligent HR Manager to work with staff and volunteers at our established Christian recovery centre in Berkshire. You will provide direction, support and oversight on all aspects of human resources management, including: HR administration; recruitment; staff supervisions and appraisals; compliance with employment regulations; training; performance and talent management; grievance, disciplinary, and capability procedures; salary structure and employee benefits; and organisational personnel planning.

We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities.

​As a small charity (c. 43 salaried staff and casual workers, plus volunteers), the role will require balancing practical tasks with management responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

This is a permanent position, full-time or part-time considered. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

To apply, please submit your CV and covering letter, outlining how you meet the requirements of the job description and person specification provided.

Engagement Manager (Membership & Engagement)

Florence Nightingale Foundation

London / Hybrid (minimum 2 days per week in the office)
Full time (35 hours per week)
Fixed-term maternity cover

Excellent benefits including annual leave allowance starting at 27 days, pay progression scheme, flexible and hybrid working, employer pension contribution, death in service policy, personal and professional development opportunities, and Employee Assistance Programme.

Are you confident working with senior stakeholders, comfortable rolling up your sleeves, and motivated by building meaningful relationships that make a real difference?

Charity People is delighted to be partnering with the Florence Nightingale Foundation (FNF) to recruit for their next Engagement Manager.

Inspired by the work of Florence Nightingale, FNF is a UK-based charity and global influencer, supporting nurses and midwives to promote health, improve care and save lives. FNF is working across the UK and internationally to reach one million nurses and midwives by 2027 - enabling them to connect, lead and influence healthcare.

FNF's work focuses on developing nursing and midwifery leadership capacity and capability, convening and supporting nurses and midwives to shape health and care policy, and ensuring nursing and midwifery perspectives are central to decision-making.

About the role

This Engagement Manager role is a maternity cover position and forms a key part of FNF's Policy, Impact and Membership function. The role is not a like-for-like replacement; instead, it has been intentionally shaped to focus on membership engagement, relationship management and delivery, with policy activity covered elsewhere in the team.

The postholder will act as a membership account manager, responsible for recruiting, onboarding and engaging organisational members - primarily NHS Trusts and senior nursing leaders - as well as supporting the development of a new individual membership pilot.

This is a hands-on, varied role requiring confidence working with the most senior nursing leaders one moment, and responding to member queries or delivering webinars the next. You will have ownership of your work and the autonomy to shape how engagement is delivered.

Key responsibilities

• Lead on recruiting and onboarding organisational members, presenting a compelling and credible proposition to senior nursing leaders and executive stakeholders.
• Act as the primary point of contact for members, building strong, trusted relationships and ensuring members maximise the value of their engagement with FNF.
• Support the design and delivery of member engagement activity, including webinars, virtual and in-person events, roundtables and networking opportunities.
• Oversee the coordination and development of educational and engagement resources, working with subject matter experts, suppliers and internal teams.
• Play a key role in the delivery of a new individual membership pilot, helping shape how this offer is designed, tested and implemented.
• Manage end-to-end delivery of member webinars and events, including speaker liaison, logistics, facilitation and follow-up.
• Maintain accurate membership records and engagement data, using Salesforce to support reporting, insight and continuous improvement.
• Provide a high-quality, responsive service, managing a busy inbox and handling a wide range of member queries and requests.
• Work collaboratively across the organisation, contributing to a culture of continuous improvement, collaboration and shared learning.

Person specification

You will be a confident, credible and highly organised engagement professional who enjoys variety and responsibility. You are comfortable balancing strategic relationship-building with hands-on delivery.

You will likely bring:

• Experience in membership, engagement, relationship management or account management, ideally within a charity, membership body, professional association or similar environment.
• Confidence working with senior stakeholders, including executives and subject matter experts.
• Strong project coordination skills, with the ability to manage multiple activities, events or workstreams at the same time.
• Experience of delivering or supporting events, webinars or member engagement activity.
• Excellent written and verbal communication skills, with a warm, professional and adaptable style.
• Strong administrative and digital skills, including confidence using CRMs (Salesforce desirable, or the ability to learn quickly).
• A practical, proactive approach - comfortable with both high-level conversations and detailed delivery work.
• An interest in health, care, nursing or midwifery (clinical background not required; curiosity and willingness to learn are essential).

This role would suit an experienced Engagement or Membership Officer ready to step up, or a hands-on Manager who enjoys being close to delivery.

How to apply

Please share an up-to-date CV via the link below. Glen Manners at Charity People will be in touch with the full job pack and further details on how to apply.

The application process is CV and answers to two role-related questions, to be shared once shortlisted.

Closing date: Sunday 19th April 2026
Interviews: TBC

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.