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19

Member retention officer jobs in barnet, greater london

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Closing in 2 days
QCCA Ltd, NW5, London (On-site)
£50,000 - £55,000 pro-rata depending on experience, number of days worked + pension
Join QCCA, a key part of Camden since 1999, making a lasting impact. As COO, lead with the CEO & manage the Senior Management Team.
Posted 1 week ago Apply Now
eoa (Employee Ownership Association), Remote
£65,000 per year
Are you ready to lead the charge in amplifying our influence, driving our impact, and accelerating sector growth?
Posted 5 days ago Apply Now
LMK - Let Me Know, London (On-site)
£150 - £200 per hour
LMK Leaders are passionate and organised educators who run community workshops, aimed at young people aged between 11 and 24.
Posted today
Sufra NW London, London (On-site)
£36,565 per year (pro rata)
We're hiring a hands-on Garden Manager to grow our community garden and lead staff & volunteers!
Posted today Apply Now
Closing in 5 days
The London Irish Centre, NW1, London (On-site)
£50,000 - £65,000 per year
We are looking for an experienced, visionary and strategic Director of Community Services.
Posted 2 weeks ago
Kinship, Remote
£45,000 - £55,000 per year (plus LW of £3,406 if applicable) (pro rata)
Kinship is looking for a senior HR leader to ensure effective and seamless delivery of our People function and embed our values
Posted today Apply Now
London District of the Methodist Church, SW1H, London (On-site)
£27,000 per year FTE
Posted 5 days ago
Greenhouse Sports, NW1, London (Hybrid)
£55,000 - £60,000 per year
Posted 1 week ago
London Metropolitan University Students' Union, London (Hybrid)
£29,500 per year
Posted 1 week ago
London District of the Methodist Church, SW1H, London (On-site)
£35,000 per year FTE
Posted 5 days ago
Page 1 of 2
NW5, London (On-site) 5.17 miles
£50,000 - £55,000 pro-rata depending on experience, number of days worked + pension
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Operational Leadership:

  • Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
  • Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
  • Continuously streamline processes and workflows to improve operational performance.
  • Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

  • Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
  • Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
  • Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

  • Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
  • Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
  • Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

  • Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
  • Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
  • Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

  • Line manage and develop the SMT (nine managers)
  • Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
  • Establish performance goals and metrics for staff, offering regular feedback and development support.
  • Promote an inclusive, diverse work environment that values employee engagement and professional growth.
  • Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

  • Develop and implement strategies to identify, assess, and mitigate operational risks.
  • Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
  • Implement internal controls and governance practices to safeguard the charity’s reputation and assets.
Application resources
Application Instructions

Please send a CV and a cover letter explaining how you meet the required experience and your knowledge, skills, and ability (no more than 650 words.)

Posted by
QCCA Ltd View profile Organisation type Registered Charity Company size 21 - 50
Refreshed on: Wednesday, 23 April 2025
Closing date: 08 May 2025 at 12:39
Tags: Administration, Communications, Finance, IT, Policy, Business Development, Operations, Data Protection, Database Management, Early Years, Employment, Facilities, Health and Safety, Mentoring / Coaching, Monitoring and Evaluation, Office Management, Recruitment, Direct / Supporters, Events / Activities, Governance / Management

The client requests no contact from agencies or media sales.