Member services manager jobs

This is a Senior Operational Management role within Family Action.

The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.

Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.

The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.

The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities. 

Main purpose of post

This is a new role for the marketing team at Weston Park Cancer Charity. The Communications and PR Manager will play a critical role in telling our story, championing our mission, and amplifying the voices of patients, families, clinicians and supporters.

To lead and deliver impactful, brand-building communications and PR activity that increases awareness, deepens engagement, and strengthens Weston Park Cancer Charity’s reputation across South Yorkshire and beyond. The Communications and PR Manager will work closely with the Marketing Manager, Campaigns Manager and Digital Marketing and Social Media Officer to create compelling copy for charity news stories, press releases and campaigns, ensuring consistent and meaningful communication across channels.

This role will:

Communications Strategy & Planning

· Support the Marketing Manager in delivering the annual marketing plan through communications and PR opportunities.

· Support the Campaign Manager with the charity’s multi-channel campaigns that raise awareness of services, research, events, and fundraising initiatives.

· Monitor and evaluate performance of communications activity, using insight and data to inform continuous improvement.

Media Relations & PR

· Build, maintain and grow strong relationships with local, regional, and national media.

· Act as first point of contact for media enquiries and manage press office activity.

· Lead proactive PR campaigns to highlight the charity’s work, impact and partnerships.

· Prepare press releases, statements, briefings and media packs.

· Support senior leaders and spokespeople with media interviews and messaging.

Communications & Storytelling

· Oversee the creation of high-quality communications across all external channels – website, newsletters and print materials.

· Support the delivery of communications through the charity’s digital channels by working closely with the Digital Marketing and Social Media Officer.

· Provide oversight on social media messaging, online storytelling, and website content.

· Lead on gathering patient, supporter and staff stories, ensuring sensitivity and ethical storytelling.

· Produce compelling copy that strengthens the charity’s brand and inspires action.

Brand & Reputation Management

· Provide staff members with regular training on the charity’s tone of voice, ensuring high standards of output.

· Ensure consistent application of the charity’s brand identity, tone of voice and key organisational priorities.

· Protect and enhance the organisation’s reputation through effective issues management.

· Work with the Marketing manager and Leadership team as needed on reviewing and updating the charity’s strategy, tone of voice and branding.

Stakeholder Engagement & Team Support

· Work collaboratively with clinical partners, fundraisers, volunteers, ambassadors, and community groups.

· Support internal communications to strengthen engagement across teams.

· Represent the charity at events, briefings, and partnership meetings where required.

· Represent the Marketing Manager/Campaign Manager and support the marketing team as needed during annual leave/sick leave. 

What you do

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy marketing team. Our Communications and PR Manager will play a vital part of our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region.

General Responsibilities

Every employee is required to:

• Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations

• Respect the confidentiality and privacy of donors, guests and staff at all times.

• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

• Participate in personal and organisational training and development and performance framework meetings

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Our Total Rewards Package

Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:

· 27 days (plus bank holidays) annual leave

· Option to purchase additional five working days per year

· Westfield Health level 4 coverage

· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%

· Up to 2 weeks full paternity pay

· NHS benefits

· Hybrid working

· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.

· Death in service cover

 How to apply

 Closing date:           2nd August 2026

 Interview date: 17th August 2026

Application format: Please send a CV and covering note demonstrating that you have read the job description / person specification and how you meet the essential and (where relevant) desirable criteria for this role. This can include skills, training, membership of professional bodies and experience. The covering note will form a key part of the recruitment process and you should demonstrate your suitability for the role in no more than one page.

Weston Park Cancer Charity is committed to promoting equality of opportunity and values diversity of culture among our staff. All applications are anonymised as part of the selection process.

 Apply to HR

Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework. 

The role

As Drive Service Manager, you will lead the delivery and development of the DRIVE service working with high-risk perpetrators of domestic abuse. You'll manage and support a team of frontline practitioners, ensuring the service is safe, effective and delivers meaningful behaviour change while prioritising victim safety. Working closely with commissioners, statutory partners and the wider Drive Partnership, you'll champion a collaborative, multi-agency approach, oversee service performance, and help shape the operational and strategic direction of the programme locally.

About you

 You'll have experience of managing teams within domestic abuse, criminal justice, safeguarding or a related field, with a strong understanding of working with high-risk individuals and managing complex risk. You'll be confident leading staff, providing effective supervision, and ensuring services are delivered safely, consistently and to a high standard.

You'll have experience of working in partnership with statutory and voluntary agencies, building effective relationships and contributing to multi-agency responses. Strong organisational skills, sound judgement and the ability to balance operational demands with strategic priorities are essential. You'll also be comfortable analysing performance information, producing reports and using data to drive service improvement.

We're looking for someone who is proactive, resilient and able to lead through change. You'll understand the importance of safeguarding, accountability and professional 

curiosity, and be committed to delivering a service that supports behaviour change while keeping victims and their children at the centre of all decision making.

 About us

We want to make working at TLC an enjoyable and rewarding experience.

It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

Active recruitment – we are shortlisting and interviewing for this role as we receive applications

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres across England and Scotland, and we plan to scale-up our provision over the coming years. 

We are looking for a Fundraising Manager (Trusts and Foundations) to join our high-performing and talented fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.

You will be working with a diverse range of supporters - from family trusts through to major grant-giving foundations. You will have the opportunity to play a key role in managing and stewarding our current partnerships, and securing new supporters in order to meet and exceed our ambitious fundraising targets.

This is a varied and exciting role, ranging from rolling your sleeves up to meet a tight deadline, completing a bid for a major new funding opportunity, through to leading and inspiring team members to meet our strategic goals.

The role at a glance

Contract:
Full-time, permanent

Start date:
September 2026 (or as otherwise agreed)

Working hours:
09:00-17:30, Monday to Friday. 

Our Head Office team typically works in-person 4 days per week with 1 day from home. The in-person time will mainly be in the office with other members of the team, but will also include regularly attending meetings and events at corporate partners and hosting them on visits to IntoUniversity centres.

Salary: 
£43,000 - £48,000 (including £2,800 London contribution) Depending on experience

Location: 
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ

Annual Leave: 
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres across England and Scotland, and we plan to scale-up our provision over the coming years. 

We are looking for a Corporate Partnerships Manager to join our high-performing and talented fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.

Working with our Assistant Director of Development, this is an opportunity to play a key role in developing and maintaining the charity’s key relationships with businesses that are local, national and international in stature. 

The role will include stewardship of your own portfolio of the charity’s most critical corporate supporters and oversight of our corporate staff engagement programme. This is a dynamic and varied role - ranging from taking senior representatives from a corporate supporter to watch our programme in action, bidding for a major new partnership, rolling your sleeves up to meet a tight deadline, to managing and developing your team members. 

The role at a glance

Contract:
Full-time, permanent

Start date:
September 2026 (or as otherwise agreed)

Working hours:
09:00-17:30, Monday to Friday. 

Our Head Office team typically works in-person 4 days per week with 1 day from home. The in-person time will mainly be in the office with other members of the team, but will also include regularly attending meetings and events at corporate partners and hosting them on visits to IntoUniversity centres.

Salary: 
£40,000 - £46,000 (including £2,800 London contribution) Depending on experience

Location: 
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ

Annual Leave: 
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)

About Us

Are you looking for a job where you can make a difference to a local community? Chinnor Village Centre aims to be the welcoming hub of the village and local area, bringing together people of all ages and backgrounds by providing a place to meet and services aimed at ending social isolation. 

About The Role

The Centre Manager will oversee the day to day running of centre, making sure we have a safe and welcoming environment. Working with Trustees, you will play a key part in bringing about change at the Centre to ensure its future sustainability and place at the heart of the Chinnor and surrounding villages. This includes seeking out and securing funding opportunities to increase income and providing leadership to our small staff team. Volunteers are at the heart of everything we do and the Centre Manager will need to promote the Centre as a great place to volunteer. 

Key responsibilites:

• Ensuring appropriate policies and protocols are in place.
• Overseeing a programme of works for the refurbishment and updating of the Centre.
• Line manage our 7 staff.
• Produce financial reports and plans, working with our Treasurer and Bookkeeper.
• Identify and lead the application process for grants and funding.
• Provide governance and admin support to the Board of Trustees.

The post is offered at £35,000 to £38,000 fte per year (actual up to £30,400 for 30 hours per week). Other benefits include 25 days holiday per year pro rata and a workplace pension scheme. The postholder will need to be on site for the majority of time. 

The Centre Manager role is a varied one, with no day the same. If you enjoy working with people and are able to ensure the busines aspects of our charity run efficeintly then we would love to hear from you. 

Are you interested in playing your part in making a difference to our world? Come and join our team as a Philanthropy Manager - we are hiring here at ClientEarth!

This role offers the chance to join a high‑performing, deeply collaborative Philanthropy Team within ClientEarth’s Development Department, working closely with major donors, trusts, and foundations across multiple countries.

Important dates to Note: Applications close on 20 July 2026 and if you are requested to submit additional information, the deadline to have this submitted is the morning of 22nd of July for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.

Key Responsibilities

• Build a resilient donor pipeline and manage prospects and donors through each stage of the pipeline.
• Actively solicit and manage donor relationships across assigned portfolio to achieve global philanthropy income target with a focus on building new income and unrestricted income
• Work with the Global Head of Philanthropy and Lead to implement agreed fundraising strategies across geographies
• Collaborating with the team to implement the Philanthropy strategy as part of the overall Global Fundraising strategy, liaising with leadership, programme leads, communications and finance to ensure ClientEarth maximises potential income from corporate, restricted and unrestricted income streams

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Fundraising management experience working in major donor fundraising.
• Demonstrable experience of securing five (or higher) figure gifts as well as multi-year commitments including unrestricted income.
• Good knowledge of donor and pipeline management, and financial processes 
• Previous line management experience 

See the job description for a full list of duties for this role.

Job Benefits

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Do you want to work for an organisation that nurtures and encourages talented employees?

Do you enjoy both the task-focused and strategic elements of charity finance?

Do you want to work for an organisation with a mission to change the trajectories of children’s lives?

TLG’s Finance Manager role could be the role for you!

Title: Finance Manager

Location: Hybrid – TLG’s National Support Centre, West Yorkshire (minimum 40% office-based including Tuesdays)

Salary: £37,066 - £40,090 (FTE)

Hours: Flexible, 30 – 37.5 hours per week (0.8 – 1.0 FTE)

Reporting To: Director of Finance

Contract: Permanent

About TLG

Transforming Lives for Good (TLG) is a Christian children’s wellbeing charity rooted in the conviction that the local church is central to God’s mission of restoration and hope for children and families. Today, through our existing programmes of Early Intervention and Make Lunch, over 220 churches are partnering with TLG, supporting 4,699 children each year, with 1,059 children and family members connecting into the wider support of the church as a place of belonging, care and hope.

About the Role

As we journey towards our vision to bring fullness of life for every child, no matter what struggles they face, we’re looking for a passionate, motivated and mission-driven individual to join our team as Finance Manager. 

The Finance Manager will play a central role in shaping the financial strength and future growth of the charity. As the operational lead for day-to-day finance, you’ll ensure robust financial controls, deliver accurate and timely reporting, and provide clear, strategic insight that empowers leaders across the organisation. Working closely with the Director of Finance, you will be a key voice in safeguarding financial health and driving forward our mission.

As someone who has completed or nearly completed their Accountancy qualification, you will be given responsibility in an environment centred on growth. The Finance Manager will lead a high-performing finance function, bringing expertise across budgeting, forecasting, financial planning, and analysis. You will oversee and continually improve financial systems and processes, ensuring they are efficient, compliant, and fit for a growing organisation with ambitious goals. As you take on this impactful role, we will support and develop you as a leader with sector-leading internal and external training.

Some of the role responsibilities include elements of:

• Financial Management & Reporting
• Budgeting & Planning
• Systems & Processes
• Financial Leadership

Whilst the responsibilities and feel of the role will be familiar to someone with a career in charity finance, the close work with TLG’s commercial subsidiaries, the opportunity to speak strategically in the future of the charity, the focus on career development and the environment of grace and faith encompassing TLG make this role an attractive proposition for anyone who wants to make a difference for Jesus within the finance sector.

About You

You will be a fully or nearly Qualified Accountant who wants to grow in a finance career with an organisation committed to seeing you flourish. You can work well within a high‑performing finance function, bringing strong charity finance experience, excellent technical skills, and the ability to communicate clearly across the organisation, including with department heads throughout the team. You’ll balance strategic oversight with hands‑on delivery of management accounts, budgeting and reporting. Alongside this, you’ll bring an active Christian faith, playing a full part in the spiritual life of the organisation and working sensitively with people of all backgrounds.

Next Steps

For more information about TLG, the role and the person specification, please see the attached Job Pack.

To apply for the position, please click 'How to apply' send a CV and completed Candidate Bio Details Form to Christian Jobs.

If you have any questions, please do not hesitate to contact Joe at Christian Jobs.

We are looking for a motivated and forward-thinking Operations Manager to lead our Victim Support Services across Warwickshire. This role is to provide maternity cover for a period of 12 months.

It is currently home based with an expectation to work from different office bases alongside team members when required as well as regular travel across Warwickshire to attend a range of in-person multi-agency operational and strategic meetings.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Operations Manager you will lead and manage the delivery of victim services supporting adults, children and young people, including specialist DA support for children and our Restorative Justice team. You will ensure the provision of high-quality services, as well as compliance with contractual and organisational standards, and supporting the Area Manager to identify opportunities for service development.

Key Responsibilities

• Manage and monitor service performance KPIs and business plans.
• Lead and support your team through effective recruitment, training and performance management.
• Build and maintain strong relationships with key external partners and stakeholders.
• Analyse data and produce reports to inform service improvements.
• Support strategic projects and represent Victim Support externally as required.

The role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.

About You

Ideally, you will be someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.

We are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a shared sense of purpose in everything we do.

You will need:

• Understanding of voluntary and statutory agencies in criminal justice, health and social care.
• Strong safeguarding knowledge and practice.
• Ability to analyse data and produce clear, evidence-based reports.
• Awareness of the impact of crime of people of all ages including children and young people.
• Experience of working directly with adults, children and young people.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The Role

We are seeking a Senior End User Services Technician to join our Service Desk and End User Services team, providing high-quality IT support across the organisation. In this role, you will deliver advanced first and second-line support to around 500 users in a Microsoft 365 environment, supporting both on-site and remote colleagues.

As a senior member of the team, you will act as a key escalation point, taking ownership of complex technical issues and ensuring incidents and service requests are resolved in line with agreed service levels. You will support the day-to-day running of the service, working closely with the End User Services Manager to manage workload, monitor performance, and maintain a high standard of customer service.

The role has a strong technical focus, particularly across Microsoft 365 technologies including Teams, SharePoint Online, Entra ID and Microsoft Copilot. You will also contribute to mentoring team members, improving processes, and creating and maintaining documentation to support both internal teams and end users.

What we're looking for

This is an opportunity to step into a senior role where you can make a real impact on the delivery of IT services and the overall user experience. You will work with a modern technology stack, further developing your expertise across Microsoft 365 and endpoint management, while also building your leadership and mentoring skills.

You'll be part of a collaborative and supportive team environment that values continuous improvement and professional development, giving you the opportunity to influence how services evolve and grow within the organisation.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

This role requires a minimum of four days per week in the office.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

About the role

Duration: Permanent

Reporting to: Head of Marketing & Fundraising

Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters

Location: Fully remote, with regular UK travel including evenings and weekends

Hours: 37.5 work week (flexible working available)

Holiday: 25 days per year plus national holidays

Salary: £30,000 - £35,000 depending on experience

We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.

The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.

 
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.

For more information about the role, please see attached job description.

Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London office with homeworking is considered in line with Crisis’ Hybrid Working Policy

About the role

Crisis has laid out a vision, that by 2035 we will see all forms of homelessness in decline. We will bring about this impact through our three organisational aims, by:

• Securing the policies that solve homelessness
• Delivering services that end homelessness for people and places
• Building a community of people across Britain that are helping to end homelessness

To manage this bold ambition, we are planning in three-year cycles. Our current 2025-28 strategic plan outlines our key priorities – alongside national influencing, place-based system change, direct service delivery and greater audience engagement, we will also become a landlord for the first time in our 60-year history.

Sitting behind all of this is our strategic objective to achieve a sustainable operating model that ensures the health of the organisation and delivers our strategy. To do this we need to grow our income, diversify our income risk profile, and optimise our income generating operations.

A brand, marketing and fundraising strategy has been developed to implement these required changes. The Transformation Manager will be instrumental in translating that strategic intent into delivery, by designing and initiating an implementation programme that will help us transition to a more predictable, sustainable income model, grow our contactable database of supporters, improve supporter experience - particularly through focus on our supporter journeys, content plan and contact plans, and deliver £30m for 100 houses as part of our housing capital appeal.

Through direct programme management and embedding a new approach to delivery, this role will support Crisis to transition to new operational models and ways of working, delivering the shifts we need to achieve our long-term income goals.

About you

You’re proactive and collaborative, skilled at designing and initiating ways of working that motivate colleagues to galvanise around programme goals.

A proven programme manager, you know when a programme is on track, how to effectively manage risk, and unlock successful delivery.

Plus, you’re a forward thinker, recognising how an organisation needs to shift to deliver desired impact, with the practical ability to deploy sustainable solutions to that end.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 12 July 2026 at 23:59

Interview process: Competency and values based interview and practice task

Interview date and location: W/C 20 July 2026, likely Thursday 23 July, via Microsoft Teams

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

At Mayor's Fund for London, we believe every young Londoner should have the opportunity to thrive. To help us achieve that, we're looking for an experienced CRM, Data & Impact Manager to lead the development of our Salesforce CRM, strengthen how we use data across the organisation and help us demonstrate the impact of our work.

This is an exciting opportunity for someone who enjoys improving systems, solving problems and turning data into meaningful insight. As the organisation's lead for Salesforce, you'll play a central role in ensuring our CRM supports colleagues across delivery, partnerships, and engagement.

You'll take ownership of the day-to-day administration, development and continuous improvement of Salesforce, helping colleagues get the very best from the system while identifying opportunities to improve processes, reduce manual administration and strengthen organisational reporting. Whilst specialist external support is available for larger developments, you'll be confident leading routine system improvements, troubleshooting issues and implementing practical CRM solutions independently.

Alongside leading our CRM, you'll champion high-quality data and reporting. You'll work with colleagues across the organisation to improve data quality, develop meaningful dashboards and reports, and ensure information is used to support better decisions, stronger programmes and greater organisational learning.

We're looking for someone who enjoys working collaboratively, building relationships and helping others embrace better ways of working. You'll be equally comfortable discussing system improvements with colleagues, analysing data to identify trends and opportunities, and translating technical information into practical solutions that make a real difference.

This is a role for someone who wants to combine technical expertise with social purpose. If you enjoy making systems work better and want your work to contribute to improving outcomes for young Londoners, we'd love to hear from you.

What you'll bring

You'll have experience leading and improving a CRM system (Salesforce), fixing bugs and issues, developing reporting and dashboards, improving data quality and supporting colleagues to make better use of systems and information. Most importantly, you'll enjoy solving problems, working collaboratively and continuously improving how an organisation uses CRM and data to achieve its mission.

We recognise that no candidate is likely to meet every criterion. If your experience aligns closely with the role and you believe you have the skills and potential to succeed, we'd encourage you to apply.

SELECTION PROCESS

Deadline for applications: Monday, 27 July 2026 (midday)

Shortlisting: Tuesday 28th July 2026 onwards (we will contact candidates by latest Thursday 30th July if they are successful to next stage)

Interview: Wednesday 05th August (in-person is our preference)

We recognise that people have different working styles, strengths and ways of communicating, including neurodivergent candidates. We welcome applications from anyone who can demonstrate the skills, knowledge and experience needed for the role. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to discuss how we can support you. Getting in touch about this will not affect how your application is considered.

Right to Work
To be considered for this role, you must have the right to work in the UK at the time of application. Unfortunately, Mayor’s Fund for London does not hold a Home Office sponsor licence and cannot offer visa sponsorship for this position. 

Bowel Research UK is looking for a permanent Research and Grants Manager to coordinate and evaluate the management of the charity’s research activities. This role covers all aspects of pre- and post-award research management, impact reporting, grant finance management and governance, co-ordination of the Charity’s scientific committees and shaping external scientific communications to supporters and other stakeholders. Additionally, you will foster and maintain strong relationships with researchers, serving as the primary point of contact for engaging with the research community. 

Bowel Research UK are bringing this permanent role following time spent with an interim postholder in position to create a solid foundation and understanding of what the role needs.

This is an opportunity to work with the UK’s leading specialist bowel cancer and bowel disease research charity. Bowel Research UK believe that a cure for bowel cancer and effective treatments to mitigate, or entirely eradicate, other bowel diseases is possible – but only if vital research is funded and investment made into the scientific and medical communities today, to see the benefits tomorrow. 

Bowel Research UK are a flexible employer, for this post they are looking for someone to be comfortable with joining the team in the London office once a month. If the post holder would prefer to work more regularly from an office base, the charity has office space at Royal College of Surgeons in central London. Most team members work from here on Tuesdays and Thursdays. 

For further information and to apply please follow the guidance in the Candidate Pack to arrange a conversation about your suitability for the role and next steps.

Closing date: midnight Wednesday 22nd July

The selection process will involve a two-stage interview process.