Member services manager jobs

You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders. 

Grade: NJC Point 31 - £25,062.60 per annum (FTE £41,771)

Hours: 22.5 hours per week (excluding breaks)

Days: To be worked over 3-4 days; one day must include a full day on a Monday (core hours are worked between 8am - 10am and 4pm - 6pm Monday to Friday)

Contract: Permanent contract, subject to funding and the successful completion of a 6-month probationary period

Responsible to: Director of Finance and Resources

Place of work: In person at Salford CVS’ offices in Eccles, Salford, M30 0FN

Make a difference. Shape our future. Join Salford CVS.

We’re looking for an experienced and motivated Finance Manager to play a key role in strengthening the financial leadership and sustainability of Salford CVS as we continue to grow our programmes and impact across the city.

This newly created role is an exciting opportunity for someone who wants to use their financial expertise to support the voluntary, community and social enterprise (VCSE) sector in Salford - and contribute to an organisation with a long and proud 100‑year history of making a difference.

You’ll join a supportive, collaborative and values‑driven team, working closely with the Director of Finance & Resources to ensure our financial systems, processes and reporting remain robust, accurate and fit for the future.

About you

We’re looking for someone with:

• Strong experience in charity finance, management accounts and financial reporting
• Knowledge of fund accounting and internal financial controls
• Experience of UK payroll processes
• Excellent accuracy, analytical skills and attention to detail
• Confidence using financial systems (Aqilla/Sharperlight desirable)
• A proactive, solution‑focused approach
• Experience supporting others through line management

If you care about your work, enjoy improving systems, and want to support Salford’s vibrant VCSE sector, we’d love to hear from you.

To apply

Please download and complete our application form via the ‘Apply’ button.

Closing date: 12 noon on Friday 13th March 2026
Interviews: In person on Tuesday 24th or Thursday 26th March (PM)

About Spear Wolverhampton

Spear Wolverhampton is a partnership between Spear and Tabernacle Baptist Church.

Tabernacle Baptist Church is a large and lively multicultural and multi-generational church located in the heart of the diverse and multi-religious Whitmore Reans area of Wolverhampton. Their mission statement is ‘Love God, Love People, Share Jesus, Make Disciples’ and their current text is “Devote yourselves to prayer, being watchful and thankful”. They want to see people’s lives transformed by Jesus. They run monthly evangelism in the community, meet in 8 house groups during the week and run discipleship and other training programmes.

Tabernacle Baptist Church are excited about the opportunity to work with Spear in this new chapter in our church life - helping transform the lives of young people and young adults in Wolverhampton who are looking for work and new opportunities.

The successful candidate would be employed by Tabernacle Baptist Church with Spear Wolverhampton as a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational 
Requirement for applicants to be practicing Christians and to subscribe to their statement of beliefs. Spear will provide an informal conversation to discuss Tabernacle Baptist Church’s statement of beliefs early in the application process.

Key Information

Salary: £30,000 FTE

Hours: 9.00am – 5.00pm, Monday –Thursday, Part-time (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)

Location: Tabernacle Baptist Church, Wolverhampton

Closing date: Monday 9th March

Assessment Day: Monday 16th March

Application: We will not process applications through this page, please apply through Tabernacle Baptist Church.

For more information please read through our Work With Us Information Pack and Job Specification.

Role Responsibilities

Oversight of Spear Programme

Spear Foundation is a 4-week initial phase, consisting of 2 group sessions and a 1:1 with each trainee 
per week, in which we coach young people around skills and mindsets to support them in returning to 
work or education, and equip them with the skills to stay there.

• Lead group sessions of around 12 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
• Prepare and coach group and 1-1 sessions with the Spear Coach.
• Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Spear, as well as their ongoing progress and 
  sustainment of work or education.

Partnership liaison and relationship management

• Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective.
• Maintain and develop relationships with local partners to form a strong referral network.

Line Management and training

• Manage the Spear Coach, using a coaching approach to invest in their growth and development.
• Be line managed by Spear to support with the set-up and ongoing operations of the centre and report back on KPIs.

Church Community

• The Spear Centre Manager is directly employed by Tabernacle Baptist Church, meaning you are part of a vibrant church team and immersed in an exciting faith community.
• You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help to establish a strong presence at the church to build a network of supporters for the Spear programme.
• Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services.

Site Management and set-up

• Work with the Church to set up the training room and IT infrastructure for the new Spear Centre in advance of opening.
• Liaise with relevant staff locally for on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.
• Other relevant ad hoc church responsibilities from time to time.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and Tabernacle Baptist Church. A commitment to grow and learn spiritually and as a Christian leader.
• Passion for social justice, especially supporting young people in employment or education
• A dynamic and engaging individual with an enthusiasm for and experience of group and 1-1 coaching and training.
• An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity.
• Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload.
• Excellent communication and interpersonal skills, high emotional intelligence, and a sense of fun!

The Institute of Physics (IOP) exists to help physics and the people behind it realise their potential for our lives, our society and our planet.

Working alongside our members and leaders from across the physics community and beyond, we’ve identified three priorities that will shape our work over the next five years: Skills, Science and Society. These priorities sit at the heart of everything we do.

We’re currently looking for a Data Manager on a fixed term basis for 12 months, to help us deliver our mission.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing? 

The role oversees: 

• Creation and management of Data governance frameworks 

• Creation and management of Data quality controls and lifecycle management 

• In collaboration with a data warehouse management partner, to design and implement Data ingestion, modelling, warehousing and reporting, using a data discovery audit carried out in 2025

• Vendor delivery and technical oversight 

• Organisation‑wide data literacy and cultural change 

• This includes managing risks; ensuring GDPR and security controls are applied, and enabling teams across all directorates to make informed, data‑driven decisions

Projects you work on may include: 

• Delivery and optimisation of the outsourced data warehouse, including Snowflake architecture and Azure hosting

• Implementation of data ingestion pipelines with a data warehouse partner using tools such Fivetran and transformation workflows using Medallion and Kimball principles

• Establishment of the organisation‑wide data governance model, including catalogues, lineage, role‑based access controls and quality metrics

• Supporting directorates with reporting needs using Power BI and improving data consistency

• Through the use of training partners; upskilling staff and embedding a sustainable data‑driven culture through training and champions

Who will I work with? 

• The outsourced data warehouse supplier team (data engineers, architects, analysts) 

• Internal stakeholders across all five IOP Directorates to support consistent data governance and quality

• IT colleagues including the IT Manager, Infrastructure Engineer, Salesforce Product Manager, AV Technician, and Application Change & Risk Manager

• Project Managers and governance leads to ensure alignment with strategic objectives, compliance, and risk standards

Ideally, we hope you’ll apply if your skills include: 

Essential Criteria 

• Strong understanding of data warehousing, ETL/ELT processes, data modelling (Kimball), and Medallion architecture 

• Demonstrable experience managing vendors delivering hosted or managed data warehouse solutions

• Ability to establish and maintain robust governance frameworks, data catalogues and security models

• Excellent communication skills and ability to work with non‑technical stakeholders

• Strong analytical and problem‑solving skills

 Nice to have 

• Experience with Snowflake, Azure, Fivetran (or similar), Power BI, CI/CD and Infrastructure as Code

• Familiarity with GDPR and data security standards

• Certification in Data Governance (e.g., DAMA) or evidence of continued professional development

• Experience embedding culture change or delivering organisation‑wide training 

• Understanding of IOP’s mission and the importance of physics for public benefit 

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust‑based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in‑person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in‑person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

About SPANA

For over a century, SPANA has been dedicated to transforming the lives of working animals and supporting the people who depend on them. We work with partners worldwide to increase access to essential veterinary treatment and campaign for better welfare standards. We also support owners as they develop the knowledge and skills to look after their animals with confidence and care.

About this role

Our Global Programmes Department (GPD) works on an innovative partnership model to deliver our mission to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. 

This exciting role will join our team on a 12-month fixed-term contract to support an ambitious work plan by scoping, defining and advancing key new project areas and strategic initiatives. The Special Projects Manager will work closely with our international partners and the wider organisation and will report to our Head of Programmes.

The successful candidate for this role will work on a diverse and exciting range of projects. The projects will seek to expand our impact through developing innovative approaches to achieving sustainable improvements in working animal welfare. These might include: 

• exploring options for social business models, and assessing how they can be best applied to animal welfare in low-income settings 

• scoping and developing synergistic partnerships with development sector actors 

• country-specific analysis on specific challenges to working animal welfare in complex situations. 

The Special Projects Manager will scope and analyse different project areas, collaborating with internal and external stakeholders and commissioning and overseeing subject matter experts, as needed, to progress different areas.

This role would suit an experienced, innovative and creative project manager who enjoys strategic analysis of complex scenarios with different stakeholders, interests and actors. Experience of research, policy and working across sectors would be an asset, alongside a commitment to social equity and our mission and values. 

Contract, location and salary

This is a fixed-term, 12 month, full-time (34.5 hours per week) role. This is a UK-based position. Applicants must have the right to work in the UK currently and for the duration of the contract.  The salary for this role is £50,000 per annum.

Further information and how to apply

Please review the job description for full details including a person specification. The deadline for applications is 23:59 GMT on Sunday 22 March 2026. 

This pivotal role will shape how our 120 colleagues grow, develop and thrive — helping us build a motivated, skilled and kingdom-focused team. As our Learning & Engagement Manager, you'll design and deliver impactful learning programmes, create clear development pathways, champion employee voice, and cultivate a culture of continuous learning across the organisation.  This is a great opportunity to work in a supportive team, bringing your skills and experience to deliver our mission to help Christians be the best stewards of the resources God gives them. 

Learning and development

• Responsible for creating and implementing a programme to identify training and development needs across Stewardship, using assessment and analysis tools.
• Systematically supporting individuals to develop their personal learning plans and help identify learning opportunities to support this.
• Embed competencies and behaviours into job roles to improve recruitment and performance processes.
• Mapping all learning across the organisation to create clear learning pathways and opportunities for progression
• Identify and investigate learning methods, and create recommendations to facilitate training, learning and development for individuals and teams. 
• Work proactively with team leaders to prioritise learning & development, designing and creating training programmes which are team or group specific. 
• Design and implement innovative ways of encouraging informal learning across Stewardship and creating a framework to ensure this becomes a core part of organisational culture.
• Develop and organise ongoing training for line managers to support them to lead effectively and in line with servant leadership behaviours.
• Create high quality and accessible guidance to ensure all colleagues are accessing a full range of benefits and opportunities to learn, grow and develop while at Stewardship.
• Facilitate and deliver training to staff, with support from other PC&P members or LT.  For example, on equality & diversity, or coaching skills etc.
• Monitoring and reporting on learning expenditure, working closely with team leaders to ensure learning targets are being met.

Employee engagement

• Lead on developing our employee listening opportunities:
• Planning, implementation, analysis, presentation and follow up of our regular staff pulse surveys, working with team leaders to implement findings.
• Create a programme of listening at key moments of the employee lifecycle, e.g. returning to work after maternity leave, exit interviews, through probation etc.
• Facilitate and work with other staff to deliver topic-led consultations, gathering insights on specific areas.
• Oversee the exploration and development of an employee forum to strengthen employee voice.  Working to develop terms of reference, organise meetings, and facilitate speakers and feedback.
• Evaluate the impact of activities using a range of evidence and metrics to identify insights, trends and patterns.
• Working with the Head of PC&P to identify, implement and roll out any appropriate software to underpin employment engagement and learning. 

You will have:

• At least three years experience in a learning and development role, preferably at a management level.
• Experience of leading and implementing learning initiatives within organisations and have a passion to support colleagues to embed learning and grow in their role. 
• Good knowledge of learning theories, and experience of applying these within the organisational context.
• Experience of delivering learning initiatives to individuals and groups at all levels of an organisation.
• Experience of establishing a range of employee voice channels, and ability to evaluate findings.
• Excellent communication skills, both verbal and written, able to influence and engage a range of stakeholders.
• Commitment to your own personal development and learning.

Occupational Requirement (OR):  As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

• Active membership of local church congregation.
• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Age UK Cheshire works with older people to support them in living their best life…

• relieving loneliness, so that older people feel connected,

• combatting poverty, so that older people have enough to live on, and

• increasing independence, so that older people can live the lives they want to lead

Primary Purpose:

The Service Manager works as part of the Charity Operations team and has operational responsibility for the sustainability and development of a range of existing services, developing new service opportunities and taking an active part in influencing change and improvement on behalf of older people..

Main Duties:

• Participate in joint decision making as a member of the services management team in both strategic and operational planning.
• In-line with the organisation’s strategy, prepare an annual plan of activity for all areas of responsibility identifying resource implications.
• Ensure staff take the necessary operational decisions to meet service plans and contractual requirements.
• Review and revise service operational delivery plans regularly to ensure they are still meeting need. Ensure that the operational plans are cascaded down to the teams.
• Ensure that the terms of all funding arrangements are completed including the submission of monitoring and activity reports by due dates.
• Working with the Head of Services and Head of Finance to agree the annual budgets for all areas of responsibility.
• Manage staff performance in all areas of responsibility to achieve expected service outcomes and obligations.
• Ensure that staff and volunteers are fully trained and equipped to meet operational requirements and deliver excellent services.
• Ensure that planned staff absence is organised to ensure that appropriately trained staff are available to provide cover, or acceptable alternative arrangements are in place
• Have a clear view of the achievable outcomes of the work (both quantitative and qualitative). Ensure these expectations are reflected in materials provided to people we work with and in the contractual arrangements agreed with funders.
• Ensure that individual services are meeting their contractual requirements, working closely with the Head of Services and the team to mitigate any risks to this.
• Support the Head of Services in negotiations with existing and potential funders for areas of responsibility.
• Support with the process of writing and submitting tenders and grant applications.
• Working with the Head of Services and Head of Income Generation, develop and deliver income generating activities.
• Identify, develop and manage effective partnerships to continuously improve service delivery
• Represent the organisation as required in a variety of local, regional and national forums and to all types of audience, within the area of expertise.
• Represent older people and advocate on their behalf with health and social care providers, public and private sector care providers, housing, leisure and learning providers, and all kinds of statutory bodies.
• Promote the organisation and its services to the general public.
• Take an active role in policy and procedures meetings.
• Ensure that the organisation policies and procedures are understood and complied with by all staff and volunteers.
• Ensure that the organisation achieves and fully complies with the terms of quality assurance systems and quality marks adopted/achieved by the organisation.
• Establish an understanding in the staff team of the importance of research and evaluation as an integral part of their role and promote a learning culture in all areas.
• Undertake any necessary training to carry out the job.
• Participate in Age UK Cheshire’s fundraising, promotional and social events, working with other members of staff and volunteers.
• Take responsibility for personal development, adhere to organisational policies and legal requirements, ensure safeguarding, confidentiality, and data protection standards are met, and undertake any other duties as required to support the organisation’s goals.

Essential Criteria

• Proven experience of leading service development and management of remote teams
• Experience of developing new and innovative services.
• Project management experience.
• Experience of managing contracts.
• Experience of developing new and innovative services.
• Line management experience of paid staff and ability to lead a team
• Experience of working with and supporting volunteers.
• Good organisational skills including information, resources and time management.
• Experience of monitoring and evaluating services and using data to influence change.
• Experience of supporting the writing and submitting successful grant applications and tenders.
• Experience of delivering charged for services to generate income.
• Experience of working with the public.
• Experience of managing both local and national partnerships
• A commitment to the aims of the organisation
• Experience of contributing to service and organisation audits
• Experience of monitoring and evaluating services

If you are passionate about driving success through effective management and teamwork, we encourage you to apply for this exciting opportunity as Service Manager where you will enjoy the flexible working benefits of working for Age UK Cheshire.

Closing Date: Monday 16th March 2026 at 9am

Interviews: Tuesday 24th March 2026 at Castle Community Centre, Barbers Lane, Northwich, CW8 1DT

Are you passionate about making a real difference in the lives of people with sight loss? We’re looking for a dedicated and experienced leader to join our team as a Vision Rehabilitation Service Manager. In this role, you’ll lead and manage a regional operations team delivering person-centred services to adults and their families, helping them live the life they choose.

You’ll be responsible for overseeing the operational delivery of Vision Rehabilitation Services across a geographical area, ensuring consistency, quality, and compliance with national standards. Working closely with internal teams and external partners, you’ll help shape and improve services, embed safe practices, and ensure that customer feedback drives continuous improvement.

This is a leadership role with direct line management responsibilities. You’ll develop and support a high-performing team, promote professional best practice, and ensure services are delivered efficiently and compassionately. You’ll also contribute to strategic planning, monitor performance against key indicators, and support change initiatives that align with our long-term goals.

We’re looking for someone who thrives in a collaborative environment, is confident managing operational delivery, and has a strong understanding and experience of safeguarding, service design, and quality assurance. Experience in rehabilitation or similar services is highly desirable.

If you’re ready to lead a team that transforms lives and supports independence for people with sight loss, we’d love to hear from you.

​

You’ll work 35 hours per week, typically Monday to Friday, 9am–5pm. Some flexibility will be required to occasionally work outside these core hours. This role includes line management responsibility for teams across Scotland, so regular travel across the country will be required for meetings and 1‑2‑1s. Your nominated office will be Forfar or Glasgow, however homeworking will be permitted on non‑travel days.

​

We value in‑person collaboration with both our teams and the people we support. Therefore, the ability to occasionally travel nationally to other Guide Dogs sites for meetings is also required.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

Funders In Good was founded to support Muslim donors in the UK who want to achieve strategic, long-term impact but lack the capacity, connections, or expertise to give effectively. We provide tailored financial grants and strategic support to social ventures serving Islam and Muslims, helping them scale, strengthen systems, and increase long-term impact. Our focus is on ventures and leaders contributing to a society where commitment to God flourishes.

Since 2021, we have grown from nine seed funders to over 130 members in our invitation-only Funder Network. Members contribute financially and through skills, receive quarterly progress reports, access events, and connect with other funders. This network is part of our wider community, which includes our team and the ventures we back.

As Funder Development Manager, you will shape this network by developing a compelling value proposition, building acquisition pipelines, nurturing funders, and curating engagement programs that deepen alignment with our mission. Success relies on both fundraising expertise and emotional intelligence: you will build trust with a diverse range of donors and philanthropists, navigating conversations about values, faith, impact, and community with warmth and confidence.

This senior, outward-facing role carries responsibility for income generation, stewardship, and relationship-building.

Please read the JD to find out more, application deadline is midnight 8th March 2026.

Contract length: Permanent

Location: North West London

Hours per week: 35, flexible working but minimum two days in the office

Salary:  £43-47K depending on experience

Closing date for applications: Sunday 1 March 2026 at midnight, interested applicants are encouraged to apply early.

Interview dates: We will be conducting Teams interviews w/c 9th March, followed by an in-person interview w/c 16th March.

Are you a fundraiser passionate about making a real difference for animals in need? We are looking for a Public Fundraising Manager to join us at Mayhew.

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Georgia and in Tunisia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We are recruiting an experienced and ambitious Public Fundraising Manager who will share our compassion and commitment to animal welfare, to lead on the delivery of our public fundraising programme This role manages activity across individual giving, community & events, legacies and in memory, ensuring it aligns with our strategic goals and delivers long-term, sustainable income from these income streams.

Our Public Fundraising Manager is integral to our ambition to broaden our reach and deepen our impact by shaping our mass fundraising activities and working on integrated campaigns with the Fundraising Team, wider colleagues and external suppliers. This is a highly visible and important role for Mayhew and will work across departments to strengthen our case for support and employ it across a range of mass fundraising products, retention and acquisition channels, as well as delivering excellent stewardship and supporter experience.

As a senior member of the Fundraising Team, this role spans strategic planning and operational delivery and the successful candidate will be able to pivot from working closely with the Head of Fundraising to identify new growth opportunities, to project managing a direct mail appeal, to supporting their line reports to optimise their own day-to-day work and processes.

At Mayhew, we feel the urgency of soaring demand for our vital work and feel relentless in our commitment to rise to meet it. We work in a contemporary and flexible way, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives. We are looking for someone who is as committed to dogs and cats in need as we are, and who thrives in this working style.

We are looking for an experienced, passionate and resourceful fundraising manager with a keen eye for detail and proven experience of meeting or exceeding income targets. We are looking for someone with a focus on individual giving and experience in at least one of community & events or legacies, with a keen ability to use data to deliver insight-led activity and supporter journeys. We are looking for someone who shares our ambitions to grow our income significantly over the coming years, and face into challenges and opportunities along the way, and who will inspire trust and enthusiasm in their team and across the organisation.

Generally, you will:

• Provide leadership and support to the Head of Fundraising as part of the fundraising team
• Deliver against income targets (£2.7m in 2026) and maximise the unrestricted impact of cash and regular giving income
• Develop and implement effective onward fundraising donor journeys, including legacy marketing
• Proactively improve supporter care processes, operations and relationships
• Lead innovation in our public fundraising approach in a test and learn culture
• Collaborate proactively across the organisation to find, develop and share stories that will inspire support
• Be a positive, empathetic people manager, inspiring your team and leading by example.

To be successful in this role, you need relevant experience in:

• A fundraising role in a charity of comparable breadth and scope with proven success in growing income, with experience in individual giving and one of community & events or legacies
• Being a great project manager and successfully managing multiple, often competing projects through to delivery
• Budget development and management, including regular forecasting
• Identifying and successfully implementing proactive initiatives to grow and diversify income
• Reporting and monitoring success so as to adapt and refine fundraising projects and products
• Successfully motivating, managing, and developing a team, whether through line management or project/stakeholder management

Why Join Mayhew?

You’ll be part of an ambitious organisation with plans to grow income and broaden our impact for dogs, cats, and communities. We work collaboratively and flexibly, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives.

If you’re ready to make a real difference and thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.

Apply today to join Mayhew and help us create a better future for dogs, cats, and the people who love them.
 

Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

We reserve the right to close this post at any time, should we receive a high volume of applications.

Title: Fundraising Manager

Responsible to: Director/Head of Operations

Hours: 14 hours per week  

Salary: £14,000-£16,000 (pro rata based on £35,000-40,000 FTE) (depending on experience and qualifications)

Based: Willesden, NW10 2JR + other locations if required (hybrid; 1 day per week remote working)

Contract: Permanent (subject to continuation of funding) 

Please note: DBS check will be required 

BIAS is a leading local Irish charity which has supported England’s largest community in Brent for over 45 years. We deliver our support across London through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. This is an exciting new role in which you will proactively generate and grow fundraising income across all fundraising streams to enable us to continue supporting the most vulnerable members of the Irish community. You will support our fundraising strategy by contributing to digital communications and creative content across all channels, in cooperation with project delivery teams. The role will play a central part in raising awareness and growing supporter engagement through digital  campaigns, donor events, individual giving initiatives and the development of relationships with local businesses.

Key responsibilities

• Develop and deliver BIAS’s community fundraising strategy.
• Develop and implement a varied portfolio of events, community fundraising activities and campaigns, all of which reflect the spirit of BIAS.
• Explore marketing opportunities to raise the profile of the charity.
• Ensure relevant processes are in place to deliver successful, profitable community fundraising activities.
• Oversee the management of fundraising systems and platforms in order to create the best possible experience for donors and participants.
• Develop a robust supporter journey for community fundraisers which leaves them with an excellent experience and generates a long-term relationship with BIAS.

To achieve these objectives, the post holder will be expected to:

• Plan, budget, coordinate and attend an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity.
• Regularly review the performance of fundraising activities/events, making  recommendations for improvement.
• Build and maintain a variety of community relationships across varying stakeholders.
• Explore and coordinate fundraising opportunities such as online donation platforms, auction platforms and text-to- donate services.
• Work with colleagues to ensure that all events are adequately supported with staff, volunteers and post-event debriefs.
• Ensure that all events and activities are compliant with the Code of Fundraising Practice, GDPR and internal policies.

This job description reflects the basic duties required of the Fundraising Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

What we’re looking for…

• Experience of designing and delivering successful community fundraising events, campaigns and activities, preferably with a track record of at least two years.
• Excellent organisational and administrative skills, including budget and project management.
• Ability to build excellent working relationships, especially with supporters and partners.
• Strong team player who will ensure clear and regular communication with the BIAS management team.
• Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems.
• A willingness to adapt and be flexible.
• Ability to travel.
• Competent user of Microsoft Office suite, with experience of CRM systems.
• Empathy and an understanding of the Irish community.

How to apply: 

To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria set out in the person specification, with supporting examples. 

The deadline for applications is 29th January 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis. 

Digital Change Manager 

• Reporting to: Digital Transformation Lead 

• Employment Status: permanent 28 hrs/week (flexible) 

• Location: Home based 

• Level: Managerial (Band 6) 

• Salary: £32,859 fte per annum plus excellent pension & benefits 

Role purpose 

Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development. 

You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects. 

We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation. 

Background – our digital transformation 

Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by: 

1. Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
2. Developing the next generation of digitally accessible services 
3. Extending our in-house digital capability to support continuous delivery. 

Key accountabilities: 

• Support the Digital Transformation Lead to implement the charity’s digital strategy.

• Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.

• Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to: 

• embed digital first principles and best practice. 

• Train, coach and mentor colleagues to be effective users of our CRM and website. 

• Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work. 

• Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards. 

• Assist in maintaining our data security standards compliance, participating in quality assurance activities. 

• Work collaboratively with our external digital and IT partners. 

Essential Criteria 

• Significant experience of website and CRM implementation and data/content management. 

• Good general knowledge and experience of organisational IT systems, including cloud and M365 applications. 

• Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly. 

• Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders. 

• Experience of working in a digital project/change environment. 

• Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables 

Desirable criteria 

• Experience of working in an organisation which uses agile development methodologies. 

• A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance. 

We are seeking a Senior Fundraising Manager to join our dedicated team on a 12-month fixed-term maternity cover contract.  You will be joining a dynamic, supportive and hard-working team working consistently above their targets.  This role is suited to both established senior managers and those looking to move into a more senior role.

St John’s Hospice We provide quality, holistic care to people living with life-limiting illnesses and their families across North London. As well as our Inpatient Unit and Wellbeing Centre located in St John’s Wood, we work out in the community, in people’s homes, providing care to more than 4,500 people every year.

If you are ready for a new challenge and share our passion and commitment to providing quality, holistic care to patients and their families, then we would love to hear from you.

 Key responsibilities of the Senior Fundraising Manager?

Strategic Leadership & Income Generation

• Follow the fundraising strategy, developing and executing annual plans to achieve revenue targets and diversify income streams.
• Oversee the growth of Individual Giving, Regular Giving, and In Memory Giving, and Community Fundraising initiatives.
• Design and implement targeted fundraising campaigns, leveraging insights and KPIs to maximise donor engagement and income.
• Promote fundraising opportunities across community networks, digital channels, individual giving portals, and public platforms.

2. Team Leadership & Management

• Manage and inspire a team of fundraising professionals, ensuring objectives, 1:1s, and appraisals are delivered in line with HR policy.
• Develop clear annual training, time management, and support plans for staff and volunteers.
• Provide day-to-day leadership to ensure high performance, accountability, and a collaborative working culture.

3. Volunteer Programme Oversight

• Oversee the ongoing development of the Hospice volunteer programme alongside the Volunteer Executive, ensuring effective recruitment, onboarding, training, and retention.
• Work directly with clinical teams to align volunteer support with operational needs, guaranteeing smooth running of hospice activities.
• Ensure all volunteers receive regular feedback and adhere to health and safety requirements.
• Maintain and develop the programme in line with Investing in Volunteers standards.

4. Donor Relations & Stakeholder Engagement

• Cultivate, steward, and strengthen long-term relationships with key donors, sponsors, community partners, and supporters.
• Support the delivery of fundraising events such as community fairs, and photography competitions, attracting large public support. Support the team during gala dinners and garden parties. Oversee the Events Executive in all areas of their role.
• Enhance the Hospice’s visibility and supporter engagement through partnership building and community presence.

5. Data, Finance & Compliance

• Ensure all donor and volunteer records are held and maintained under GDPR and internal data protection regulations.

Am I the right person for this Senior Fundraising Manager role?

• At least 3 years’ experience in the fundraising sector
• Experience in managing volunteers and/ or a team of employees with ability to motivate
• Experience in Community/ event fundraising
• Experience with an individual/ regular giving programme
• A proven track record of delivering against targets and deadlines
• Proven experience of identifying and responding to external opportunities and an ability to translate into plans of action
• Experience of representing an organisation at senior level
• Excellent communication skills both written and verbal
• Management of people from all diverse backgrounds
• Attention to detail
• Knowledge of all main Office 365 suite and CRM systems
• Understanding of GDPR, Gift Aid and Charity Governance

Why apply for this role? 

At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits; 

When you become part of the HJE Family, these are some of the benefits you will receive:

• Private healthcare scheme worth up to £20,000 per year
• 27 days annual leave
• Blue Light Card discounts
• Interest-free season ticket loans
• Cycle to work scheme
• Free eye check-up vouchers with contribution towards lenses
• Free newspaper and media subscriptions
• Local Business discounts
• Discount in our Hospice Charity shop
• Refer a Friend scheme
• Free Cinema Society Membership offering discounted tickets
• Personal development and training courses
• Annual events and recognition awards
• Career progression and increments
• For employees joining us from the NHS, we can provide continuation of your NHS pension

If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.

Centre 404 is looking for an experienced and ambitious Fundraising & Engagement Manager to lead and grow our fundraising and engagement activity—helping us provide vital support to people with learning disabilities and their families. 

You will oversee the development and delivery of innovative fundraising initiatives, donor stewardship, and engagement campaigns, ensuring sustainable growth and increased visibility for the organisation.  As an expert in your field, you will work collaboratively across teams and with external partners, to champion Centre 404’s mission within local communities and beyond.

About the Role

This is an exciting opportunity to take ownership of Centre 404’s fundraising strategy and drive innovative approaches across individual giving, corporate partnerships, trusts and foundations, and community fundraising.  You will play a key role in shaping our income generation, increasing our visibility, and maximising our impact.

Key Responsibilities 

• Lead Fundraising Strategy - develop and deliver a dynamic fundraising strategy across multiple income streams. Identify new opportunities and drive year‑on‑year income growth.
• Engage & Inspire Supporters - build strong relationships with donors, corporate partners, and local communities.  Create compelling fundraising campaigns, events, and cases for support. Nurture long‑term supporter loyalty, including legacy and in‑memory giving.
• Secure Grants & Manage Bids - research and secure funding from trusts and foundations.  Monitor reporting requirements and maintain excellent funder relationships.
• Grow Community & Corporate Partnerships - network widely to raise Centre 404’s profile.  Secure financial support, gifts in kind and employee engagement.  Support individuals and teams to succeed in their own fundraising efforts.
• Strengthen Communications & Impact - work with the Communications Team to create engaging digital content and newsletters.  Champion consistent, mission‑driven messaging across all platforms.
• Lead with Purpose - Embed a fundraising culture across the organisation.  Implement a CRM system to manager data effectively. Contribute to organisational strategy as a member of the management team.

About You

• Substantial experience in fundraising from at least one of the following: trusts and foundations, corporates or individual giving.
• Substantial understanding of charity sector regulations, compliance requirements, and ethical fundraising standards.
• Knowledge of donor stewardship and supporter engagement strategies.
• A track record of achieving and exceeding fundraising targets.
• Strong communication skills with the ability to craft persuasive proposals and campaigns.
• Excellent project management, data monitoring, and CRM experience.
• A proactive, innovative mindset and a commitment to equality, diversity, and inclusion.

Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 70 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889